526 to 550 of 628 Service Management Jobs in the UK

service. At the core of the role is the ability to interrogate, manage and update captured data using SQL/MYSQL whilst adhering to data privacy and regulated data management guidelines, so we ask for 3+ years of experience providing customer support with at least 2 years demonstrable SQL skills. Responsibilities Serve as the escalation point for support cases … remain up-to-date with the latest trends. Excited by firefighting and a real passion for solving technical problems. Experience working with and improving support ticketing systems, ideally Jira Service Management. Committed to working within a team that promotes the uMotif culture. Thrives in a fast-paced, dynamic environment. A team player who puts the success of the team … is motivated by helping clients and finds satisfaction in helping to resolve the issues of others. A resourceful problem-solver who seeks out effective and efficient solutions. Strong time management skills and ability to effectively manage multiple priorities. Experience working within regulated environments, for example GDPR, GCP & HIPAA. Any exposure to the following would be a real bonus: Command More ❯

scientists. Within this team, this role will be responsible for the design of new services for a variety of different projects within the Crick, relating to Enterprise Resource Planning, Service Management, Data exploitation, Talent acquisition and management, and more. This is an exciting opportunity to join one of the world's leading research Institutes at a crucial More ❯

days in office - 2 from home) 75k-80k + bonus The IT Risk Manager role serves as a best practice/quality contributor supporting the organisations’ IT & Ops Risk Management Programme. The individual will act as first line of defence providing RCG risk assessments and other risk management activities including risk identification, profiling, assessment, response, evaluation and advising … on issues and remediations to support the overall IT & Ops organisation. This position supports the risk management activities in alignment with the Risk and Controls Governance framework. To be successful you will need to be able to demonstrate the following capabilities and experience: Person requirements: Excellent understanding and experience of technology risk & controls, including working with and creating risk … frameworks. Broad knowledge of technology including emerging risks, (e.g. understanding of ITIL service management processes, cloud/AI) Understanding of principle technology related regulations e.g. Ops Res, GDPR, DORA, SOx etc Demonstrate experience of technology risk profiling, assessments, scenarios, metrics and reporting. Demonstrate knowledge of Risk Frameworks and certifications including Cobit, NIST, ISO27001 Financial services experience 5+ (not More ❯

residents. About the role This is a key role within our Business Applications team, supporting the delivery, maintenance, and enhancement of core business systems. You'll work closely with service leads, IT colleagues, and third-party suppliers to ensure applications are reliable, secure, and aligned with user needs. You'll bring a strong foundation in application support and configuration … sits within Digital & Change and plays a pivotal role in supporting Haringey's strategic technology landscape. As part of the SAP team, we work closely with Procurement, Finance, and service areas to ensure robust, compliant, and efficient systems. We're a collaborative, solutions-focused group committed to delivering high-quality support and continuous improvement across our SAP estate. About … includes administering and supporting systems such as WebPay and Civica Icon, alongside a solid understanding of SAP licensing processes and compliance requirements. Proficiency in using Halo Software or similar service management tools will help you thrive in this role, enabling you to deliver responsive, effective support across a range of business-critical applications. Working for Haringey At Haringey More ❯

ambition is to be the leading IT services group in the HE sector and we are growing our team's capability in experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university to … z2ez0 RIO's role is to bring a strategic focus and deliver key outcomes for researchers and the support community. RIO aimsto: enable excellent, end-to-end service to the research and innovation community drive efficiency and financial sustainability in all we do simplify and integrate processes across organisational boundaries professionalise research and innovation support as a discipline. About … to continuously improve how you and your team operate. You are able to use Jira, Teams, Miro and other collaboration tools, and are confident with the budgeting and financial management of your team, always seeking to achieve value for money and benefits realisation. You manage risks and issues proactively, seeking to mitigate risk wherever possible, and manage interdependencies across More ❯

the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times … Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save … up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role "Please note More ❯

to incorrect data issues, ensuring feeds into the system in a timely manner Ensuring that root cause analysis has been found and solutions implemented to prevent repeat occurrence Change management: plan, test and release new versions of the system Write documentation on system features Write documentation on problem solving guides that will enhance Deal Capture Support Support Maintain and … Repos & Bond SQL (Oracle and SQL server) : basic queries but also able to write code ideally Strong knowledge of Windows/Linux environments (commands, ability to create complex batches) Service management and monitoring tools : Splunk, Autosys, Geneos Strong knowledge of MarkitWire FIX protocol (v4.4) The role is based in London on a hybrid basis. The role could be More ❯

phases) of the proposed solution and ensure follow up throughout the rest of the project. What is UMAX? UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables … the solution from a 3rd party hosting facility to Azure migrate the existing interfacing with other applications to Azure integrate the solution with relevant Azure technologies (Logic Apps, Azure Service Bus, Application Gateway, Azure Firewall, Azure Functions, Azure Data Lake, ...) enable the integration with portal solutions , supporting customer self service extend UMAX with a reporting infrastructure on More ❯

and exception handling, advising on false positive analysis, and updating baseline policies. The role also entails maintaining communication with Vendor teams and Cloud Platform Leads, servicing WAF requests, managing service issues, and coordinating with Change Teams and stakeholders to ensure seamless implementation. You will support DevSecOps activities, maintaining automation pipelines and identifying use cases to streamline processes. Key relationships … solutions. Ability to identify and document logging options with security implications in cloud environments. Experience interfacing with SOC during security incidents related to WAF. General connectivity, network issue, and service management experience. More ❯

other major cities around the world. Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for … IT or non-IT services better and thus improve their business success and work experience, and if you are looking for an opportunity to help lead Ivanti's Enterprise Service Management business to financial success and to participate in it, then join our team! About The Team Our stellar Ivanti Administration team is the engine behind our success More ❯

and network analytics tools. In-depth understanding of network infrastructure design and experience supporting large complex multi-site voice and data network solutions. Desirable Extreme Switches Extreme Wireless Extreme Management Extreme Control Check Point Firewalls Cisco Switches HSCN MPLS Experience with Unify VoIP solutions, including Unified Communications and SIP technologies. Experience with analogue PBX Telephone systems. Knowledge and experience … and GDPR. Experience with Microsoft server operating system network technologies. Experience with Microsoft client operating system networking technologies. Experience working within an ICT environment that operates under the ITIL Service Management framework. Skills & Abilities Essential Must be able to independently analyse highly complex faults across wired and wireless networks, and determine the best course of action to remedy … for own actions and promotes good team working Openness - Shares information and good practice appropriately Mutual respect - Treats others with courtesy and respect at all times Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made More ❯

with a supportive, inclusive, and socially active engineering team What we're looking for: Active SC Clearance Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

team What we're looking for: ** Essential ** Active SC Clearance - or lapsed within the last 12 months Solid understanding of the full software development lifecycle Familiarity with ITIL IT Service Management processes Strong appreciation for development standards and quality procedures 2+ years' professional experience with some of the following technologies: Technical Skills: .Net MVC ASP.net WebForms Hibernate Entity More ❯

stacks for Web development & software engineering with an ability to cross-train to new technologies and languages. Demonstrable experience in ITIL, ITSM or similar with in-depth knowledge of Service Management tools. Soft Skills: A strong desire to help others by sharing knowledge, peer reviewing, and contributing to technical and process standards Work well within a team, report More ❯

will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship: CompTIA A+ CompTIA Cloud Essentials+ BCS Level 3 Award in IT Service Management & Business Processes Key areas covered are: Support Technician: Maintenance or repair of system faults Support for the roll-out of installation and commissioning of new systems or More ❯

team to influence product enhancements. What You'll Bring Proven experience in a technical sales-support role within the SaaS industry with domain fintech knowledge. Experience in the Field Service Management or Payments required. Strong understanding of SaaS products, cloud computing, and enterprise software solutions. Fintech/Payments Knowledge: Baseline knowledge of payment processing, special needs/requirements More ❯

the leading enterprise AI SaaS company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and other professionals across over More ❯

Programmatic Client Services Manager. This hybrid role blends the strategic oversight of a Campaign Manager, the technical precision of Ad Operations, and the relationship-building expertise of a Client Service Manager. You will be responsible for end-to-end campaign execution, from planning and trafficking to optimization and reporting. You will also serve as the primary point of contact … for self-serve clients, oversee communications, training, and handle account management needs for these partners. You will work with the AdsWizz commercial team to develop and execute our product and sales strategy across your client base, while staying up to date on new product releases and shape new feature requests. In this role, you will retain and grow existing … and troubleshooting with internal and external stakeholders. Monitor campaign delivery and performance, ensuring accurate pacing and budget adherence. Collaborate with analytics teams to ensure proper tracking and attribution. Campaign Management Develop and manage campaign timelines, deliverables, and performance benchmarks. Translate client goals into actionable media strategies and deliverables. Lead campaign kickoffs, status meetings, and performance reviews. Optimize campaigns in More ❯

with the SMEs Collaborate with respective teams to define upgrade strategies Create and document upgrade plans for affected servers Provide a periodic status report of the progress Technical project management experience Ability to create reports and risk maps. Good communication to work with different teams. Basic understanding of outdated systems and security risks. Problem-solving to suggest upgrade solutions. … Familiar with customer-facing service management role More ❯

BI. In this role, you will support colleagues by creating visualisations and reports within Power BI for various business functions. You will enable and enhance the company's self-service reporting capabilities, empowering users to access and utilise data independently based on their requirements. Additionally, you will contribute to the transformation project aimed at rebuilding the Power BI reporting … suites to further improve self-service capabilities. Location/Hybrid: X2 per week to Birchwood Office (Monday & Wednesday) Requirements: Advanced experience with Power BI Desk and Power BI Service (Minimum 3years) Strong knowledge and experience with data modelling and adhering to best practices (3years +) Extensive experience with SQL Service Management studio i.e. Query writing and More ❯

is required, with travel to your nearest office location as needed. Key Requirements Experience in a Salesforce-focused role Familiarity with Salesforce and ServiceNow tools Solid understanding of IT service operations, including incident, change, and release processes Strong troubleshooting skills and ability to resolve technical issues independently Exposure to IT project delivery environments Experience managing support tickets or technical … issue logs Awareness of ITIL-aligned service management practices What to do next If this Salesforce Product Support Analyst role sounds like a good fit, please apply with your most up-to-date CV. Salesforce Product Support Analyst 3-6 Months £200-£250 per day Outside IR35 More ❯

is required, with travel to your nearest office location as needed. Key Requirements Experience in a Salesforce-focused role Familiarity with Salesforce and ServiceNow tools Solid understanding of IT service operations, including incident, change, and release processes Strong troubleshooting skills and ability to resolve technical issues independently Exposure to IT project delivery environments Experience managing support tickets or technical … issue logs Awareness of ITIL-aligned service management practices What to do next If this Salesforce Product Support Analyst role sounds like a good fit, please apply with your most up-to-date CV. Salesforce Product Support Analyst | 3–6 Months | £200–£250 per day | Outside IR35 More ❯

days per year Hours: 9:00 am - 5:30 pm, Monday to Friday Role Purpose: To attend sites and provide support for IT hardware and software in line with Service Level Agreements (SLAs). You'll work efficiently and proactively to deliver first-class IT support. Key Responsibilities: Diagnose, repair, and maintain hardware (PCs, laptops, local/network printers … key performance indicators (KPIs) associated with the role. Adhere to all site-specific fire, security, and health and safety regulations. Ensure incidents are logged and updated within the IT service management (ITSM) tool within SLA. Stay up to date with new technologies and maintain relevant knowledge and skills. Carry out other reasonable duties as requested by line management. … Participate in a 24/7 on-call rota where required. Be prepared to work occasional overtime when necessary. Mentor junior engineers when needed. Comply with company policies and management system requirements. Maintain company equipment in good working order and condition. Follow applicable site-specific policies and processes. Create and maintain technical documentation where required. Skills and Experience: Professional More ❯

days per year Hours: 9:00 am - 5:30 pm, Monday to Friday Role Purpose: To attend sites and provide support for IT hardware and software in line with Service Level Agreements (SLAs). You'll work efficiently and proactively to deliver first-class IT support. Key Responsibilities: Diagnose, repair, and maintain hardware (PCs, laptops, local/network printers … key performance indicators (KPIs) associated with the role. Adhere to all site-specific fire, security, and health and safety regulations. Ensure incidents are logged and updated within the IT service management (ITSM) tool within SLA. Stay up to date with new technologies and maintain relevant knowledge and skills. Carry out other reasonable duties as requested by line management. … Participate in a 24/7 on-call rota where required. Be prepared to work occasional overtime when necessary. Mentor junior engineers when needed. Comply with company policies and management system requirements. Maintain company equipment in good working order and condition. Follow applicable site-specific policies and processes. Create and maintain technical documentation where required. Skills and Experience: Professional More ❯

on our business vision and strategy. Working closely with the business and technology leadership teams, this role will develop and maintain the overall architecture roadmap for the Fulfilment & Order Management and Colleague & Store Operations domains. Please note that this role will be based at our office in Southampton, with an expectation of being in the office 2 days (minimum … s the job? Research, innovate, and drive the definition of 3-5-year architectural visions and roadmaps in key areas such as customer and colleague experience, fulfilment and order management, colleague and store operations and supply chain. Work across the organisation to holistically review, prioritise, and align these for all banners and functions. Support the articulation of business benefits … expectations on conformance to strategy, time, cost and quality. What you'll bring Demonstrable professional experience gained across a wide range of IT-related disciplines (planning, analysis, development, operation & service management), ideally within retail/store operations/supply chain. Proven experience working in an Enterprise Architect position in key architecture domains. Experience working with 3rd party solution More ❯