526 to 550 of 1,137 Service Management Jobs in the UK

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team click apply for full job details ...

excellence. Key responsibilities of the role Leading, developing and growing a team of infrastructure engineers Setting technical direction and priorities across the team's service portfolio, including TFE, Active Directory, Jenkins, inventory tooling and Bastion Hosts Driving infrastructure as code adoption and the evolution of AI-driven infrastructure management Ensuring the availability, performance and operational health of core services Acting as the escalation point for critical incidents and service issues Balancing operational delivery with long-term improvements and automation initiatives Hiring, onboarding and developing new team members Representing the team's roadmap and capabilities to stakeholders across ...

Technical Service Delivery Manager Location: London or Birmingham Hybrid working availabl e We are working with a leading global organisation to recruit a Technical Service Delivery Manager to join their technology function. This is an ideal opportunity for someone with a strong technical infrastructure background who is looking … move into a more service-delivery- and stakeholder-focused role while remaining technically credible. You will work closely with internal stakeholders, strategic technology partners and MSPs, ensuring infrastructure services are delivered effectively, securely and to agreed standards. You'll ideally have: Proven experience working within an outsourced, managed-service ...

Group-wide IT functionWorks with IT Directors for each Strategic Business Unit (SBU)Supports site IT and SBU IT teams to maintain service reliabilityCollaborates across IT and business stakeholdersTakes direction from the Director of M365, EUD and InfrastructureWorks within a matrix IT structureEngages with third-party vendors for support … service deliveryProvides technical guidance and support to engineers and service teams across multiple locationsEngages with third-party vendors and partners for support, delivery, and escalation of infrastructure solutionsOversee the lifecycle of infrastructure assets (from planning upgrades to retiring legacy systems), and manage vendor relationships and contracts for support ...

foundational infrastructure services, including internal networks and client access, core network connectivity across physical sites, on-premise infrastructure, and enterprise endpoint management across mobile, Linux, Windows, and Mac platforms.Reporting to the Senior Director of IT, this role directs a broad, globally distributed organization through multiple managers and is accountable … remote access)Core network and site connectivity (WAN, data center interconnects)On-premise infrastructure (DNS, compute, storage platforms)Endpoint and client management (mobile, Linux, Windows, Mac)Hold end-to-end accountability for service performance, including availability, reliability, security, resilience, and user experience.Make final decisions on operational priorities, tradeoffs ...

Vulnerability Management Consultant - Location: Inverness or Preston, 5 days onsite - £500-568 per day depending upon experience Duration: 31/03/2027 This temporary contract is inside IR35 and will require working under the direction of the client delivery manager as part of a multi-disciplinary team. … obtain Security Clearance More details relating to UK Security Clearance can be found here: United Kingdom Security Vetting: clearance levels - GOV.UK The Vulnerability Management Consultant operates within the Operational Integrator (OI) function in a multi-supplier (SIAM) environment, supporting the governance and coordination of vulnerability management activities across ...

advisor.Develop strategic technology roadmaps aligned to business objectives and future growth.Ensure customers maximise the value of iomart's managed services and technology solutions.Lead engaging service reviews, providing insights, recommendations, and clear next steps.Identify opportunities to enhance customer outcomes through cloud, security, infrastructure, and professional services solutions.Partner closely with Service Desk, Engineering, and Security teams to deliver an exceptional customer experience.Use service data and customer insights to drive continuous improvement, adoption, and retention.Champion the voice of the customer, helping shape service enhancements and innovation across Iomart.This is an opportunity to become a strategic partner to your customers ...

handover. Working with stakeholders across the organisation to understand operational requirements and translate them into effective technology solutions. Managing third-party technology suppliers and service providers , ensuring strong performance, value for money and contractual compliance. Ensuring suppliers and solutions operate in accordance with appropriate security and governance standards . … Taking responsibility for major incident management , coordinating technical teams and suppliers to minimise disruption to users. Supporting disaster recovery, resilience and business continuity planning across the technology estate. Overseeing vulnerability management and supporting the wider organisation's approach to information and cyber security . Identifying opportunities to modernise ...

data capabilities, governance, and infrastructure, helping to turn data into a strategic advantage for the organisation.This role requires exceptional programme leadership, strategic thinking, stakeholder management, and delivery expertise. You will be a champion of programme and project management best practice, with the ability to drive high-performing teams … exemplary ways of working. Line management responsibilities may also form part of the role. This role has end-to-end accountability for a portfolio of approximately 10 major data initiatives, spanning data platform transformation, data governance, analytics enablement, customer insight capabilities, regulatory and corporation reporting, operational data management ...

sites and restricted operating environments across multiple regions and time zones.Reporting to the Director, Networks and Infrastructure, the successful candidate will be accountable for service availability, performance, capacity, security, resilience, lifecycle management, operational support and continuous improvement across the assigned portfolio.Key Responsibilities• Lead, develop and hold accountable … network and remote site connectivity services.• Manage the operation and lifecycle of routers, switches, wireless infrastructure, software defined WAN platforms, network controllers and associated management technologies.• Oversee data centre network services, including leaf and spine architectures, VXLAN, EVPN, routing, segmentation and high availability.• Maintain reliable connectivity between data centres ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Technical point of contact for complex applications, interfacing to both Client and customer stakeholders. Gain an understanding of the complete architecture … storage, networking and database technologies, liaising with counterparts from all those technical areas. Responsible for compliance with all required security policies. Responsible for patch management strategy across the full stack. Responsible for Upgrade management across the full stack. Assisting with incident and problem management, playing a proactive ...

storage, networking and database technologies, liaising with counterparts from all those technical areas. Responsible for compliance with all required security policies. Responsible for patch management strategy across the full stack. Responsible for Upgrade management across the full stack. Assisting with incident and problem management, playing a proactive … role in root cause analysis and management of remediation activities. Management of future roadmaps in line with customer business requirements. Your skills and experience Extensive experience across End User, Workplace and Collabration environments. Extensive experience of Windows Enterprise environments and associated tooling. Extensive experience in Windows Operating Systems ...

storage, networking and database technologies, liaising with counterparts from all those technical areas. Responsible for compliance with all required security policies. Responsible for patch management strategy across the full stack. Responsible for Upgrade management across the full stack. Assisting with incident and problem management, playing a proactive … role in root cause analysis and management of remediation activities. Management of future roadmaps in line with customer business requirements. Your skills and experience Extensive experience across End User, Workplace and Collabration environments. Extensive experience of Windows Enterprise environments and associated tooling. Extensive experience in Windows Operating Systems ...

position involves system programming, infrastructure support, technical analysis, solution design, deployment planning, configuration, testing, and ongoing operational support. The successful candidate will oversee the management and support of all CICS services, ensure high availability of business-critical applications, provide technical leadership during incident resolution, and collaborate with development … teams to resolve complex technical issues.Lead problem determination, root cause analysis, and recovery activities during critical incidents.Design and implement new technology solutions to improve service availability, performance, and operational efficiency.Monitor CICS performance and system resources to ensure optimal response times and service levels.Develop, test, and maintain backup, recovery ...

Proven experience as a Product Manager or Senior Product Owner. Experience working within SaaS, software products or digital platforms. Strong product discovery and roadmap management experience. A data-driven and customer-focused approach to decision making. Experience working within Agile product development environments. Excellent stakeholder management and communication … skills. We'd be particularly interested in candidates with experience in one or more of the following: SaaS products and platforms Managed Service Providers (MSPs) Customer experience and digital self-service platforms Service management, CRM or workflow tools Data-driven products and analytics platforms Cloud, infrastructure ...

firm's network, infrastructure, and hybrid server environment. Oversee IT budgets, forecasting, and cost management. Lead disaster recovery, business continuity, backup, and risk management processes. Implement and maintain effective cyber security, network security, and data protection measures. Maintain the firm's Cyber Essentials Plus (CE+) accreditation. Provide and oversee … operational support. Experience within a legal or professional services environment would be highly advantageous, as would experience with the Partner for Windows (P4W) case management system. You must also have proven experience managing and preparing organisations for Cyber Essentials and Cyber Essentials Plus (CE+) audits . Essential Experience & Skills ...

Equivalent qualification and significant recent and relevant specialist Financial Systems experience, as supported by experience in Financial Accounting/Governance, Financial Services Costing and Management Accounting functions. Prince 2 qualification or significant successful and demonstrable project management experience. European Computer Driving Licence (or equivalent) Desirable Relevant Postgraduate Qualification … Sigma Qualification Experience Essential Sufficient relevant Financial System strategic management experience, including new functionality evaluation and experience of major change management and business process improvement delivery. Extensive relevant Financial System management & operational planning experience. Extensive experience in a complex, high volume, financial transactional environment using an integrated ...

both hardware and software deliver, adopting the appropriate tooling and governance to create repeatable, resilient and controlled deployments, supporting the day-to-day management and control of all environments, from development infrastructure and applications through to production, ensuring they are aligned and the best possible service is available … will need: • Demonstrable ability to build, monitor and support some, if not all of Windows Server, Cloud Microsoft SQL Server, Microsoft IIS install and management • Experience as an infrastructure, operations or technical expert operating in the space between development and operations • Strong technical knowledge in Enterprise System Design, Virtualisation ...

people. Job Description You will produce new business with a defined set of ServiceNow's largest existing accounts. You will oversee executive relationship management for assigned accounts and lead virtual teams, including Solution Sales, Solution Consulting, Support and Professional Services, in supporting our most esteemed clients. What … tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 10+ years of experience in client management, aligning account strategies to revenue opportunities 5+ years of experience as a Client Director or equivalent role with validated multi-million-dollar sales solutions ...

operational excellence.Key responsibilities of the role include:Leading, developing and growing a team of infrastructure engineersSetting technical direction and priorities across the team's service portfolio, including TFE, Active Directory, Jenkins, inventory tooling and Bastion HostsDriving infrastructure as code adoption and the evolution of AI-driven infrastructure managementEnsuring … availability, performance and operational health of core servicesActing as the escalation point for critical incidents and service issuesBalancing operational delivery with long-term improvements and automation initiativesHiring, onboarding and developing new team membersRepresenting the team's roadmap and capabilities to stakeholders across the businessRemoving blockers, managing dependencies and enabling ...

support function Rochdale Boroughwide Housing is looking for an experienced and customer-focusedIT Support Managerto lead the day-to-day delivery of our IT Service Desk. This is an excellent opportunity for a hands-on IT professional who combines strong technical knowledge with a passion for service excellence … when it best meets business and personal needs. What you'll be doing as our IT Support Manager Leading and developing the IT Service Desk team to deliver a professional and responsive support service. Managing the delivery of first and second-line IT support for a diverse user base. ...

partnership with some of the most brilliant minds.The RoleAs a Senior Systems Specialist, you will provide expert-level support and leadership in the management of QinetiQ’s SAP SuccessFactors platform. Operating within Enterprise Digital Services, the role is accountable for ensuring system is secure, resilient, and aligned with evolving … business needs.Day-to-day, you’ll lead on system design, integration, and service improvement initiatives, working closely with stakeholders across geographies to deliver high-quality outcomes. By combining deep technical expertise with strategic insight and mentoring capabilities, the role drives operational excellence, enhances user experience, and contributes ...

resilience. Drive continuous improvement through automation, monitoring and modern infrastructure practices. Manage third-party suppliers, technology partners and infrastructure vendors. Maintain IT governance, asset management, capacity planning and documentation standards. Essential Experience 8+ years' experience in IT infrastructure, enterprise IT or technical operations. Proven experience supporting R&D, laboratory … delivering infrastructure projects and managing external suppliers. Key Skills Infrastructure architecture and solution design R&D and laboratory systems support Project delivery and stakeholder management IT service management and operational excellence Cybersecurity and compliance Vendor and supplier management Continuous improvement and automation Strong communication and leadership ...

aerospace and defence programme. This is an exciting opportunity to play a key role in enabling advanced engineering environments that support concept development, configuration management, aerodynamic analysis, flight dynamics, and digital engineering transformation. You will work across complex stakeholder groups, suppliers, and engineering teams to deliver integrated digital solutions … that improve collaboration, traceability, and programme performance. Essential Experience & Qualifications Project or Programme Management certification (Prince2, APM, or equivalent) or significant delivery management experience. ITIL or equivalent Service Management experience. You will ideally possess experience and understanding across: Digital engineering principles and practices. CAD and configuration ...

tools that empower you to own your career.Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.The Threat and Vulnerability Management Team Lead is responsible for defining, developing, and leading the strategic direction for safeguarding the organisation’s infrastructure and applications. This is achieved … Engineering Services & Solutions (DES) department of the Technology Division.The role is part of the Digital Engineering Services & Solutions (DES) department, which encompasses Infrastructure and Service Management across EMEA Bank, International Securities, and the 15+ countries in which these entities operate. The position is responsible for leading the Threat ...