551 to 575 of 867 Service Management Jobs in the UK

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power of More ❯

IT Managed Services company that supports the Education sector. IT Support Technician – main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service level agreement standards are met • To promptly complete any admin paperwork and documentation • Keep accurate records of all site information using IT Service Management tools • Promote best More ❯

Day rate: £695 (Umbrella PAYE) Must be a UK National eligible for BPSS About the Role: We are looking for a highly skilled ServiceNow Consultant with expertise in Customer Service Management (CSM) and Source-to-Pay (S2P) to support the greenfield implementation of both modules in a dynamic and collaborative environment. This is a key role in a … of-the-box ServiceNow capabilities for CSM and S2P, minimizing customisation. Ensure seamless integration with existing systems and data sources where necessary. Support user acceptance testing, training, and change management activities. Provide expert guidance on platform governance, data modelling, workflow design, and automation opportunities. Deliver clear documentation and knowledge transfer to internal teams. Key Requirements: Proven experience in delivering More ❯

and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobile device management Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial services industry Strong knowledge … of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for More ❯

and IT infrastructure Administer and support Office 365 applications and Microsoft Teams Maintain and support the group AV systems Manage user access, including onboarding and offboarding Oversee mobile device management Perform laptop and desktop imaging using SCCM Support and manage Uniflow printing systems Experience and Skills Proven experience in IT within the banking or financial services industry Strong knowledge … of Microsoft Office applications Good understanding of IT infrastructure, networking, and associated tools Experience with IT service management applications Hands-on experience with software deployment via SCCM ITIL certification is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for More ❯

Proficient in managing and configuring Active Directory, including Group Policy Objects, DNS, DHCP, TCP/IP, and VPNs. Familiar with Sophos security solutions, including endpoint protection, firewalls, and central management to safeguard IT assets. Hands-on experience with server virtualization using VMWare vSphere. Skilled in using PRTG Network Monitor for proactive monitoring and alerting to maintain system, uptime and … performance. Skilled in deploying and managing cloud infrastructure using Microsoft Azure and Amazon Web Services to support hybrid and cloud-first strategies. Practical experience with ManageEngine tools for IT Service Management, asset tracking, and system monitoring. Experienced in using Veeam Backup solutions for data protection, disaster recovery, and business continuity planning. In-depth knowledge of both Microsoft Server … and Linux operating systems, enabling seamless integration and support of mixed environments. Strong knowledge of WatchGuard Firewalls, with a focus on configuration, policy management, and threat prevention. Expertise in Microsoft 365 and MS Exchange, including mailbox management, user administration, and hybrid configuration. Well versed in Dell storage solutions, including installation, optimisation, and management of storage arrays for More ❯

Proficient in managing and configuring Active Directory, including Group Policy Objects, DNS, DHCP, TCP/IP, and VPNs. Familiar with Sophos security solutions, including endpoint protection, firewalls, and central management to safeguard IT assets. Hands-on experience with server virtualization using VMWare vSphere. Skilled in using PRTG Network Monitor for proactive monitoring and alerting to maintain system, uptime and … performance. Skilled in deploying and managing cloud infrastructure using Microsoft Azure and Amazon Web Services to support hybrid and cloud-first strategies. Practical experience with ManageEngine tools for IT Service Management, asset tracking, and system monitoring. Experienced in using Veeam Backup solutions for data protection, disaster recovery, and business continuity planning. In-depth knowledge of both Microsoft Server … and Linux operating systems, enabling seamless integration and support of mixed environments. Strong knowledge of WatchGuard Firewalls, with a focus on configuration, policy management, and threat prevention. Expertise in Microsoft 365 and MS Exchange, including mailbox management, user administration, and hybrid configuration. Well versed in Dell storage solutions, including installation, optimisation, and management of storage arrays for More ❯

processes. You will remove unnecessary paper processes and administrative resources and support project rollouts. Collaborate closely with operational teams to ensure data and reporting are effectively used to enhance service efficiency and performance. Take ownership of operational data, maintaining it to the highest standard of accuracy, currency, and real-time availability. Leverage the latest technology and collaborate with our … and deliver operational end-user training. Take guidance from the Digital Transformation Manager, Contract Managers, and the central data analysis team to deliver a planned data-driven approach to service management. Collaborate with the national transformation team to align with the digital transformation strategy for treatment. Ensure that operational front-line managers can confidently use Management Information for … these through relevant channels Support the creation and deliver product roadmaps with the support of the central product teams. What are we looking for? Proven experience working with operational management or an analytical role supporting business change. Exceptional problem-solving skills. Strong relationship management and communication skills to clearly explain complex data analysis and provide support to a More ❯

some of the most technical and reputable brands in the industry. Our mission was to create a fresh alternative in energy services, providing customers with world-class technologies, exceptional service and enhanced value, all from one integrated provider. As our capabilities are continuously evolving and adapting towards a more sustainable future, our team needs to grow. We are therefore … strategy aligned with business objectives. Work with leadership to identify opportunities for efficiency through modern technology, building associated business cases. Establish IT policies and procedures to ensure effective technology management and compliance with relevant standards. Manage and maintain the company's IT infrastructure, including hardware, software, networks, and cloud services. Oversee the implementation and maintenance of core systems (e.g. … ERP). Manage the relationship and performance of the outsourced IT Managed Service Provider. Ensure cybersecurity measures are in place to protect company data and systems. Ensure compliance with GDPR, data protection regulations, and industry best practices. Implement and maintain robust cybersecurity policies and procedures. Oversee regular security audits and risk assessments. Work with finance to manage IT budgets More ❯

systems, supporting our business objectives and improving operational efficiency. In this role, you will work closely with business and technical partners, subject matter experts, and internal Cyber, Data, and Service Management and other teams, in the delivery and support of applications. You will seek to ensure that the needs of business users are fully addressed, and continuous improvement … is being achieved. Other key accountabilities include:- Oversee the daily operations of Shared Services applications systems, ensuring high availability and performance. Deliver Service Requests and Small Improvement Requests to SLA. Ensure resources are allocated to support business as usual and project work in accordance with the relevant targets Monitor system performance and implement improvements to optimize efficiency and reliability. … develop a team vision and to enable us to plan for the future. What we're looking for is someone who has experience in leading a technical team, providing management support and guidance, while also being able to understand the wider context and the competing pressures from the business. You will be someone who can form positive and constructive More ❯

metrics and ensuring plans are in place to achieve them. Managing profitability, forecasting, and reporting project variables. Adding value to clients by proactively managing expectations and addressing issues. Team Management Motivating and developing teams, setting clear goals, and providing regular feedback. Ensuring team members have learning objectives and onboarding support. Building collaborative relationships with clients and stakeholders. Governance Developing … Health, or Government. Broad technology experience and understanding of software engineering practices. Strong governance, commercial awareness, and communication skills. AI Engagement Manager At least 2 years in software project management within a consulting or IT services environment. Experience managing full project lifecycles, from opportunity to service management. Excellent customer focus, negotiation, and communication skills. Ability to manage distributed … teams and identify new business opportunities. Desirable skills Experience in user research, analytics, and digital delivery. Proven track record of securing follow-on business. Relevant project management certifications. Join us Be part of our story. We embrace diversity and are committed to an inclusive environment. We welcome candidates from all backgrounds and are happy to accommodate your needs during More ❯

face. Experience Needed. 3rd line support capabilities with most of the following technologies, Windows Server, Microsoft Azure, Intune, VMWare etc Experience using SolarWinds for Monitoring. Experience using our IT Service Management Tools. Ideally ServiceNow.. Experience with Vulnerability and patch management. Ideally Experience performing Firmware updates across NetApp, HP Servers, Rubrik, and Commvault. Server Decommissioning. In line with the More ❯

face. Experience Needed. 3rd line support capabilities with most of the following technologies, Windows Server, Microsoft Azure, Intune, VMWare etc Experience using SolarWinds for Monitoring. Experience using our IT Service Management Tools. Ideally ServiceNow.. Experience with Vulnerability and patch management. Ideally Experience performing Firmware updates across NetApp, HP Servers, Rubrik, and Commvault. Server Decommissioning. In line with the More ❯

face. Experience Needed. 3rd line support capabilities with most of the following technologies, Windows Server, Microsoft Azure, Intune, VMWare etc Experience using SolarWinds for Monitoring. Experience using our IT Service Management Tools. Ideally ServiceNow.. Experience with Vulnerability and patch management. Ideally Experience performing Firmware updates across NetApp, HP Servers, Rubrik, and Commvault. Server Decommissioning. In line with the More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You ll play a key role in a fast-paced, tech-led company that delivers real-time … In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and improvement We … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You ll More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You’ll play a key role in a fast-paced, tech-led company that delivers real-time … In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and improvement We … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You’ll More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You'll play a key role in a fast-paced, tech-led company that delivers real-time … In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and improvement We … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You'll More ❯

support to the rest of the Technology department along with input to project activities. Acting as a subject matter expert for specific areas of technology, including incident and problem management, proactive maintenance activities and implementation of new technologies. Key Responsibilities Ensure that all requests for support are dealt with according to agreed procedures using software, tools, and techniques to … investigate and diagnose incidents and problems. Monitor performance, undertake capacity management, and create reports, working with users, other staff, and suppliers as appropriate. Liaise with and co-ordinate activities with 3rd party vendors who are in turn providing support and enhancement services. Develop detailed plans for project activities and assure the quality of technical delivery from 3rd party vendors … Work closely with IT colleagues (service desk, other third line teams, and project managers) and a variety of stakeholders to ensure required outcomes are achieved. Take ownership of specific activities, as directed by the Server & Storage Engineering Lead, including technical delivery, improvement initiatives, Incident and Problem investigation, and root cause analysis This role is positioned at CUK09 level within More ❯

emerging business needs. Ability to promote the use of shared infrastructures and platforms to reduce costs and improve information flow. The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance. What we offer With inclusion at the heart More ❯

overall business objectives Establish and communicate a clear vision and road map for Copilot, Microsoft 365, and Atlassian, aligned with business goals Partner with vendors, security, infrastructure, EUC, and service teams to ensure seamless product development and deployment Maintain strong communication with stakeholders to gather requirements, provide updates, and ensure alignment Deliver documentation and training, manage upgrades, and foster … field is preferred, along with certifications such as ITIL, CISSP, or Microsoft hands-on experience with the Microsoft 365 suite, including Copilot Excellent communication and stakeholder skills Background in service management, project delivery, and stakeholder engagement We encourage interested applicants to apply immediately to be considered for shortlisting. Alternatively, should you require further information or wish to discuss More ❯

other major cities around the world. Ivanti's mission is to be a global technology leader enabling organizations to elevate Everywhere Work, automating tasks that discover, manage, secure, and service all their IT assets. Through diverse and inclusive hiring, decision-making, and commitment to our employees and partners, we will continue to build and deliver world-class solutions for … on the journey to elevate Everywhere Work? Why We Need you! Ivanti is seeking a Staff Software Engineer - UI, Angular, JavaScript to enhance the user experience of our Enterprise Service Management platform. The ideal candidate should have 10+ years of experience in software development, preferably in enterprise-level product cloud applications. In this role, you will be a … science or computer engineering. 10+ years of experience in software development. Strong skills in HTML/CSS, JavaScript, and optionally .NET Core. Solid understanding of web application security, session management, and best practices. Knowledge of relational databases, Object-Oriented Programming, and web development. Experience with network diagnostics and analytics tools. Understanding of SEO. Proven track record in mentoring developers More ❯

in the UK. The role is UK based and requires relevant ERP implementation experience within the Billing domain. *UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. By doing so, it enables … take ownership of the assigned modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers...) also collaborate closely with the Project Manage r and Service Delivery Consultants participate in the project progress meetings and proactively i dentify risk areas apply your expertise to deliver high quality consulting services to new and existing customers continuously More ❯

with Change Approval to ensure migration tasks do not impact other services. Migrate existing VMWare Servers onto newly built Azure Local Infrastructure using Veeam Coordinate application downtime with relevant service owners and service managers. Decommission servers no longer required by the business Troubleshoot migration related issues in a timely manner Ensure all related documentation is updated when required … organisational skills. (essential) Methodical and logical way of working. (essential) Administrating VMWare and Hyper-V virtualization platform. (essential) Experience of Backup Solutions, i.e. Veeam, Cohesity (essential) Knowledge of IT service management processes (essential) Ability to manage documentation and change control processes (essential) Proven experience with Windows Server 2003 through 2022 and multiple Linux distros. (essential) Why New Look More ❯

IT systems and infrastructure. This role requires expertise in corporate IT systems (e.g., networks, servers, cybersecurity) which must also be expended to industrial control systems (e.g. SCADA, PLC network management, OT device configuration, devices hardening etc). Responsibilities The main responsibilities for this role are: - Monitor, troubleshoot, and support production IT systems. - Administer and secure industrial networks. - Implement change … and maintaining compliance with company cybersecurity policy. - Support disaster recovery and business continuity planning. - IT Support - ensure the smooth operation of hardware, software, networks, servers etc. - Follow ITIL-based service management processes (incident, problem, and change management) Profile Bachelor's degree in computer/electrical engineering, Information Technology. Experience in application software, knowledge of hardware, networking, and More ❯

of hybrid or remote working, allowing you to contribute from wherever you are. The ideal candidate will have a background in computer science, information technology, data analysis, business information management, engineering, or any other analytical field. Strong oral and written communication skills are essential, as the role requires liaising with customers at a technical level to provide valuable insights … single view of the project and progressive assurance process. Key activities that need to be addressed are to provide dashboards for the team, develop and administer the master data management framework and be responsible for all data analysis and administrative activities across the team, suppliers, client, and other stakeholders. This role will include at the outset the setting of … project of this size and nature and of national importance. Support the PMO in the development of the CDE and implementation of process and software tools to support the management of data across the project. These software tools will cover the functions of design, build, and handover and will require integration within Neos, and structured to allow access by More ❯