looking to take that next step in your career while still retaining your technical troubleshooting skills? We're looking for an ambitious application support professional with team lead or management experience who is keen to take ownership of our client's support function, lead a small team and help shape the next phase of their established product's success. … and coordinate the team, while remaining hands-on in supporting and resolving issues yourself. You'll deal directly with clients and get the opportunity to participate in and lead servicemanagement review meetings. What You'll Do Lead and manage the day-to-day operations of the ERP support team. Provide hands-on support for customer issues and … work with wider technical teams to resolve complex incidents; liaising with Business Analysts and Developers to manage and escalate critical fixes. Represent the support function in customer-facing service reviews and ensure a high standard of client satisfaction. Help shape the future of the support team through resource planning and mentorship. What We're Looking For Proven experience in More ❯
looking to take that next step in your career while still retaining your technical troubleshooting skills? We're looking for an ambitious application support professional with team lead or management experience who is keen to take ownership of our client's support function, lead a small team and help shape the next phase of their established product's success. … and coordinate the team, while remaining hands-on in supporting and resolving issues yourself. You'll deal directly with clients and get the opportunity to participate in and lead servicemanagement review meetings. What You'll Do Lead and manage the day-to-day operations of the ERP support team. Provide hands-on support for customer issues and … work with wider technical teams to resolve complex incidents; liaising with Business Analysts and Developers to manage and escalate critical fixes. Represent the support function in customer-facing service reviews and ensure a high standard of client satisfaction. Help shape the future of the support team through resource planning and mentorship. What We're Looking For Proven experience in More ❯
the current SLA's & KPI's. Reviewing & producing documentation, recording all processes to enable first time fixes and quick resolutions etc Monitoring system status and reporting issues quickly to servicemanagement and the relevant teams as necessary. You will need to maintain a high level of customer satisfaction by clarifying the customers' needs and ensure they are met … whilst working within your agreed support role as defined by your management team. Skills knowledge of Linux systems - Supported legacy Unix OS - Solaris 5.7, 10.x, 11.x RHEL 5.x to 9.x & Debian 10.x , 11.x Linux system administration Scripting - Python, Bash, KSH Automation - Ansible VMWare - Deployment of Hosts, affinity rules setup Backups - NetApp, San & Cohesity Understanding of security frameworks, including device More ❯
verification of Node builds Providing networking configurations Staging of equipment Physical patching Carry out testing for BAU driven changes and provide associated test reports Network configuration and design collateral management Update and appropriately record documentation in the DXC/DXC Customer provided systems Adhere to Project Enhancement Release (PER) processes as needed Validate the configurations applied by 3rd parties … GP1]against the approved configuration Validate the configurations applied by 3rd parties to Nodes[GP2]against as part of the Node acceptance process Escalation for incidents reported via the servicemanagement tools (SM9) for the in-scope devices as requested by NOC Level 2 Provide ad hoc, reactive support for high priority and short notice requests related to More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
DXC Technology
verification of Node builds Providing networking configurations Staging of equipment Physical patching Carry out testing for BAU driven changes and provide associated test reports Network configuration and design collateral management Update and appropriately record documentation in the DXC/DXC Customer provided systems Adhere to Project Enhancement Release (PER) processes as needed Validate the configurations applied by 3rd parties … GP1]against the approved configuration Validate the configurations applied by 3rd parties to Nodes[GP2]against as part of the Node acceptance process Escalation for incidents reported via the servicemanagement tools (SM9) for the in-scope devices as requested by NOC Level 2 Provide ad hoc, reactive support for high priority and short notice requests related to More ❯
exciting new opportunity? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The … balancers, SD-WAN, and cloud infrastructure Lead technical troubleshooting calls and coordinate resolution efforts Quickly understand the end-to-end network and application architecture Work within an ITIL-aligned servicemanagement environment Essential Skills & Experience: Minimum 10-12 years of hands-on experience in Networking CCNP certified with strong L3 expertise; CCIE (R&S or DC) highly preferred More ❯
Brighton, England, United Kingdom Hybrid / WFH Options
Alexander Lloyd
SuccessFactors Specialist on an initial 12-month fixed-term contract. About the Role: Reporting into the HR Systems Lead, this role will be responsible for the day-to-day management, configuration, and optimisation of the SAP SuccessFactors system. You’ll play a key role in system maintenance, setting up performance review cycles, supporting and coaching managers on system use … supporting HRIS platforms A strong eye for detail and accuracy Good understanding of GDPR and data protection regulations Strong communication and stakeholder engagement skills Familiarity with Jira or other servicemanagement tools EDI Commitment: We are committed to creating an inclusive and diverse working environment. Applicants from all backgrounds, communities, and identities are encouraged to apply. If you More ❯
eastbourne, south east england, united kingdom Hybrid / WFH Options
Alexander Lloyd
SuccessFactors Specialist on an initial 12-month fixed-term contract. About the Role: Reporting into the HR Systems Lead, this role will be responsible for the day-to-day management, configuration, and optimisation of the SAP SuccessFactors system. You’ll play a key role in system maintenance, setting up performance review cycles, supporting and coaching managers on system use … supporting HRIS platforms A strong eye for detail and accuracy Good understanding of GDPR and data protection regulations Strong communication and stakeholder engagement skills Familiarity with Jira or other servicemanagement tools EDI Commitment: We are committed to creating an inclusive and diverse working environment. Applicants from all backgrounds, communities, and identities are encouraged to apply. If you More ❯
support of software produced. Capacity to assist with evaluating and testing products delivered by external system suppliers to ensure that they conform to requirements and methodology. Knowledge in IT ServiceManagement and/or Risk frameworks, and/or international standards is desirable. Analytical skills to establish root causes of defects and incidents are required. If you are More ❯
CV. (This application can take 20 minutes to complete) If the form is not visible, please click here to access it. Lezzat is a multi-award-winning Amazon full-servicemanagement agency, helping Amazon sellers and vendors grow their sales globally. We offer A-to-Z services to Amazon sellers, helping them scale and alleviate the complexities of More ❯
on the complete device(s) and ancillary requirements for Users —not just the technology— but helping User Organisations prepare for a smooth and safe transition to ESN while protecting service quality and operational effectiveness. At Telent, we're driving the digital revolution—connecting homes, businesses, and infrastructure across the country. Our work is challenging but rewarding, ensuring the UK … impact day-to-day emergency operations, incident response, and communications. Facilitate workshops, operational briefings, and site visits to observe current working practices and recommend improvements. Work with technical and servicemanagement teams to ensure devices and systems are configured in ways that genuinely support end-user workflows. Participate in onboarding governance meetings, ensuring operational and frontline perspectives are … prioritised alongside technical milestones. Support User Organisations in understanding the operational impact of ESN and guide them through change management and readiness activities. Who You Are: Essential: First-hand experience working within an Emergency Services critical communications environment including devices and their interaction with control rooms (police, fire, ambulance) or in direct partnership with such teams in an operational More ❯
Warwick, Warwickshire, United Kingdom Hybrid / WFH Options
Morson International (IT)
on the complete device(s) and ancillary requirements for Users -not just the technology- but helping User Organisations prepare for a smooth and safe transition to ESN while protecting service quality and operational effectiveness. At Telent, we're driving the digital revolution-connecting homes, businesses, and infrastructure across the country. Our work is challenging but rewarding, ensuring the UK … impact day-to-day emergency operations, incident response, and communications. Facilitate workshops, operational briefings, and site visits to observe current working practices and recommend improvements. Work with technical and servicemanagement teams to ensure devices and systems are configured in ways that genuinely support end-user workflows. Participate in onboarding governance meetings, ensuring operational and frontline perspectives are … prioritised alongside technical milestones. Support User Organisations in understanding the operational impact of ESN and guide them through change management and readiness activities. Who You Are: Essential: First-hand experience working within an Emergency Services critical communications environment including devices and their interaction with control rooms (police, fire, ambulance) or in direct partnership with such teams in an operational More ❯
legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Use your strong background in managing B2B outbound sales teams focused on Jira ServiceManagement new, upgrade, and expansion Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets Developing and implementing … volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email, outbound) Work collaboratively with a geographically dispersed team Have 5+ years of management experience in a B2B SAAS sales environment in the DACH region You are fluent in German & English Strong a track record of success You have a heart for and … passion to provide outstanding customer growth through various platforms and collaborate with teams across multiple geographies Knowledge of the DACHregion and building out a territory Experience using CRM, Pipeline Management, and Analytic tools Motivated and inspired to coach, enable, and mentor selling professionals You are an expert communicator and can creatively get your thoughts across diverse culture You have More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
TwinStream
working as engineers solving complex cross domain problems within government organisations TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home. Location: Hybrid working in Bristol (occasional visits to other sites) with possible … to influence buy-vs-build decisions Develop expertise in diverse technical and business domains Expand your knowledge of the technical stacks used Skills & Experience Required: Experience using modern configuration management tools (such as Ansible, Chef or similar) Experience working with Terraform Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm) Experience both using … Lambda) Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar) Knowledge of cross domain principles & technologies Experience of working in a servicemanagement environment Practical applications of using observability patterns in previous systems Creating and monitoring system availability metrics and using those to drive work that reduces downtime There are More ❯
sales and business development skills with leading companies in the UK. The company is a renowned diesel engine manufacturer, expanding due to recent acquisitions. They need are boosting their service team to manage a growing customer base in the area. They offer state of the art equipment, customised tools, a first rate servicemanagement system and a … the whole of the Scotland and the North of England The Person Previous experience winning contracts in Plant Hire and Construction company's or Dealerships Tendering, quoting and winning service contracts Experience in Diesel engines would be an advantage but is not essential BBBH260214 To apply for this role or for to be considered for further roles, please click More ❯
Edinburgh, Midlothian, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment
sales and business development skills with leading companies in the UK. The company is a renowned diesel engine manufacturer, expanding due to recent acquisitions. They need are boosting their service team to manage a growing customer base in the area. They offer state of the art equipment, customised tools, a first rate servicemanagement system and a … the whole of the Scotland and the North of England The Person Previous experience winning contracts in Plant Hire and Construction company's or Dealerships Tendering, quoting and winning service contracts Experience in Diesel engines would be an advantage but is not essential BBBH(phone number removed) To apply for this role or for to be considered for further More ❯
as well as the underlying technology components. You will serve as the local point of contact and coordinator for infrastructure topics, collaborating with internal stakeholders, Group IT, and external service providers to ensure operational continuity, compliance, and user satisfaction. About Eni Global Energy Markets Eni is one of the leading integrated energy companies with activities in exploration, production, transport … across Windows and Mac environments. Act as the escalation point for complex support tickets and ensure compliance with SLAs. Oversee the local IT equipment lifecycle, including procurement, deployment, inventory management, and decommissioning. Document and continuously improve support procedures and maintain the knowledge base. Local Infrastructure Oversight Monitor and coordinate the maintenance of local IT infrastructure (e.g., meeting rooms, servers … changes, upgrades, audits, or incidents. Support the local execution of group-wide IT initiatives and rollout projects. Skills and experience required : ITIL Foundation certification or equivalent experience in IT service management. Microsoft certifications (e.g., Modern Desktop, Azure Fundamentals), CompTIA Network+ or similar. Relevant experience in IT support, workplace services or infrastructure coordination, including leading end-user support. Experience with More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
the next innovator to join us? What will your 'typical’ day look like? Different that’s for sure...: Atom’s Technology team is made up of: Engineering, Delivery, Change, ServiceManagement, Security & Architecture. These capabilities are distributed across multiple cross-functional product teams known as Value Streams. They design, develop and deliver a customer journey that is secure More ❯
the next innovator to join us? What will your 'typical' day look like? Different that's for sure : Atom's Technology team is made up of: Engineering, Delivery, Change, ServiceManagement, Security & Architecture. These capabilities are distributed across multiple cross-functional product teams known as Value Streams. They design, develop and deliver a customer journey that is secure More ❯
Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom Hybrid / WFH Options
Atom Bank
the next innovator to join us? What will your 'typical’ day look like? Different that’s for sure...: Atom’s Technology team is made up of: Engineering, Delivery, Change, ServiceManagement, Security & Architecture. These capabilities are distributed across multiple cross-functional product teams known as Value Streams. They design, develop and deliver a customer journey that is secure More ❯
the next innovator to join us? What will your 'typical' day look like? Different that's for sure : Atom's Technology team is made up of: Engineering, Delivery, Change, ServiceManagement, Security &Architecture. These capabilities are distributed across multiple cross-functional product teams known as Value Streams. They design, develop and deliver a customer journey that is secure More ❯
Basingstoke, Hampshire, United Kingdom Hybrid / WFH Options
Castle Trust Group
and IT systems, providing leadership and mentorship as a technical escalation point and incident lead when required. Collaboration across internal teams and with external partners is essential to meet service and security objectives. You will play a key role in identifying and implementing cost-saving opportunities, supporting effective budget management, and proactively monitoring systems to resolve issues while … Essential Deep understanding of the Windows Server and Linux operating system Expert understanding of cloud platforms - Azure (preferred), GCP and AWS Expert knowledge of M365 Strong knowledge in Identity Management - Active Directory, EntraID, Azure AD Connect Confident in the build/configuration/management of HPe hardware Good understanding of core network services - DNS, DHCP, WINS, W32Time Comfortable … self-driven, pragmatic and engaging individual with a proven history of demonstrated technical skills and leadership. You will be highly organised and task driven, with a strong ethos on service management. If you have a degree in Computer Science (or equivalent), and/or qualifications in ITIL (foundation), Prince2 (foundation) or Microsoft MCSA/MCSE - this would be highly More ❯
Forest Hall, Tyne And Wear, United Kingdom Hybrid / WFH Options
Randstad Sourceright
RPO & MSP Recruitment Services are currently recruiting an Administrator working on behalf of a leading Asset & Technology Solutions services company. We have an exciting opportunity for a Master Data Management Team Member, joining our Procurement Team, based in Newcastle. This role is available full time and includes flexibility along with hybrid working because we want the best people for … our roles. You will join our great Master Data Management Team, being a key player in all things System & Process related. Some other duties will include: Facilitating the Supplier Onboarding Process ensuring all our Supply Chain meet prequalification requirements Processing all New Supplier & Customer Requests received via BMC Validating Bank Details and creating Internal/External bank accounts Maintain … ensuring all Subcontractors hold valid Insurance Certificates Uploading and Manually inputting Inventory items Dealing with queries received from Key Stakeholders, Internal & External Producing ad hoc reports from Oracle/Servicemanagement tool as and when required by the Business. Using Excel and other tools to carry out reconciliations Experience Previous experience working in a similar role within a More ❯
NE12, Forest Hall, North Tyneside, Tyne & Wear, United Kingdom Hybrid / WFH Options
Randstad Sourceright
RPO & MSP Recruitment Services are currently recruiting an Administrator working on behalf of a leading Asset & Technology Solutions services company. We have an exciting opportunity for a Master Data Management Team Member, joining our Procurement Team, based in Newcastle. This role is available full time and includes flexibility along with hybrid working because we want the best people for … our roles. You will join our great Master Data Management Team, being a key player in all things System & Process related. Some other duties will include: Facilitating the Supplier Onboarding Process ensuring all our Supply Chain meet prequalification requirements Processing all New Supplier & Customer Requests received via BMC Validating Bank Details and creating Internal/External bank accounts Maintain … ensuring all Subcontractors hold valid Insurance Certificates Uploading and Manually inputting Inventory items Dealing with queries received from Key Stakeholders, Internal & External Producing ad hoc reports from Oracle/Servicemanagement tool as and when required by the Business. Using Excel and other tools to carry out reconciliations Experience Previous experience working in a similar role within a More ❯
/06/2025 Learning Provider Delivered by METAGEDU APPRENTICESHIPS LTD Employer GLOBAL BANKING SCHOOL LTD Vacancy Description Raise, respond, and complete allocated IT tickets raised within the ServiceManagement system which can include: Providing one to one assistance to both students and staff in the use of computer hardware and software both provided by GBS and the More ❯