626 to 650 of 720 Service Management Jobs in the UK

Technical Support Engineer to join their expanding support team. This is an excellent opportunity for someone with a background in IT support, customer service, technology or a recent technical qualification who wants to develop their career within a fast paced and varied environment. You'll support customers with technical … checks, preventative maintenance and technical improvements. Support senior members of the technical team with more complex issues. Maintain documentation and contribute ideas to improve service delivery. Work collaboratively with colleagues, customers and external partners. Experience Required: Strong problem solving ability and logical approach to troubleshooting. Confident communication skills with ...

Microsoft SQL environment across on-premise and cloud platforms. What You'll Do Manage and maintain Microsoft SQL Server environments Support database security, access management, patching, backup and recovery processes Deliver database improvements, upgrades, and migration projects Support high availability and disaster recovery solutions Participate in on-call support … major incident management What You'll Bring Strong experience as a SQL Server DBA in a complex enterprise environment Expertise in performance tuning, backup/recovery, security, HA/DR and Azure SQL Knowledge of SQL scripting, PowerShell and database administration best practices Experience working within ITIL service ...

deliver effective reporting solutions. Essential Skills & Experience Experience working with the Microsoft BI stack, including: SQL Server T-SQL SSIS Power BI Strong stakeholder management and communication skills. Experience managing requests through ticketing or service management systems. Ability to take ownership and deliver complete reporting solutions ...

function. You'll sit as peer to the Head of IT Services, owning infrastructure, cloud, networking, security technologies and integration architecture while they run service management and end-user computing. Two different lanes, same level. What you'll be doing: Leading technical design and delivery of the Azure … infrastructure transformation Working knowledge of Entra ID, Intune, Defender and security best practice Experience securing cloud and infrastructure platforms: firewalls, WAF, network security, vulnerability management, Zero Trust Comfortable operating at both strategic and hands-on level in a small team Confidence managing third-party suppliers and technical partners Nice ...

function. You'll sit as peer to the Head of IT Services, owning infrastructure, cloud, networking, security technologies and integration architecture while they run service management and end-user computing. Two different lanes, same level. What you'll be doing: Leading technical design and delivery of the Azure … infrastructure transformation Working knowledge of Entra ID, Intune, Defender and security best practice Experience securing cloud and infrastructure platforms: firewalls, WAF, network security, vulnerability management, Zero Trust Comfortable operating at both strategic and hands-on level in a small team Confidence managing third-party suppliers and technical partners Nice ...

software, cloud, or customer experience of the same Experience with the Telco, Media & Technology market and experience selling and gaining access to customers’ senior management Understanding of standard approaches to coaching, mentoring and management of individual contributors Deep experience in Value Based Selling or Solution Selling A thorough … understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices 30-50% travel with offices in Staines and London with attendance 1-2 times a week depending on business need Additional Information Work Personas We approach our distributed ...

strong stakeholder collaboration. You will lead design, automation, and integration efforts while maintaining governance and security in sensitive environments, contributing to optimal IT service management outcomes. #J-18808-Ljbffr ...

Applications. Have excellent written and oral communication and presentation skills. Have structured project delivery methodologies. Relevant software development techniques and technologies. IT Service Management methodologies - (e.g. ITIL, COBIT). ...

implementing ServiceNow solutions across multiple data centres and public cloud platforms. SME in multiple areas of the ServiceNow core platform modules or the IT Service Management modules Functional experience in ServiceNow platform security, Integration frameworks, technologies and best practice. Strong influencing and communication skills when presenting to technical ...

while managing high-performing technical teams and engaging with senior business stakeholders. The Role You'll be responsible for: Leading platform delivery, operations and service management Driving platform modernisation, automation and scalability initiatives Establishing governance, engineering standards and best practices Ensuring platform reliability, performance and operational excellence Managing ...

applications. Exposure to reporting tools such as Power BI. Knowledge of SQL, PowerShell, Windows or Linux. Understanding of ITIL or structured service management environments. What's on Offer Competitive salary with annual bonus. Pension scheme. 25 days holiday plus Bank Holidays. Ongoing training and career development. A collaborative ...

placement year, internship, part time role or customer facing position. Exposure to IT support, helpdesk, hardware, networking or workplace technology. Experience using ticketing or service management systems. What's on Offer: Salary of £25,000 - £30,000 per annum. Hybrid working. Full training and ongoing mentoring from experienced ...

opportunity for an experienced transformation consultant who can lead and deliver end-to-end consulting services spanning diagnostics, process assessment, target operating model design, service management, transition planning, performance improvement and digitally enabled transformation. You will combine structured problem-solving with practical execution and bring a clear understanding … supply chain services can be redesigned within a GBS environment to improve cost, control, service quality and scalability.The Senior Manager – Supply Chain GBS Transformation is expected to lead from the front in delivery, manage senior client stakeholders with confidence and help build the proposition through thought leadership, proposal support ...

client is a growing UK Software product company providing workforce management software to 100's of customers across the UK. They're investing in the maturity of their support function and are looking for a Technical Support Analyst (1st line/Service Management) to help shape … they deliver service, working closely with Product and Engineering. Location: Banbury, but work from home & remote... WKCL1_UKTJ ...

experience delivering complex AI software implementation projects. Strong commercial acumen covering budgets, forecasting, utilisation and profitability. Experience building, leading and scaling teams. Excellent stakeholder management and executive-level communication skills. Experience with Microsoft, Sage or Salesforce ecosystems, ERP, CRM or enterprise software platforms, and a background within Field Service Management or AI workflow automation (desirable). What Success Looks Like Building a scalable AI Professional Services function that supports rapid growth. Improving implementation quality, customer satisfaction and time-to-value. Increasing utilisation, project profitability and delivery performance. Creating a high-performing team and operating model that drives ...

cyber risk across systems, services and data Lead security monitoring, incident investigation and response activities, ensuring threats are identified and addressed effectively Drive vulnerability management and security improvement initiatives, working with technical teams to prioritise and remediate risks Develop, maintain and enhance security policies, standards and operational procedures Support … documented, tracked and evidenced Requirements: Proven experience within cyber security, information security, technology risk or a related discipline Strong understanding of security governance, risk management and operational security practices Experience working within cloud-based and modern technology environments Knowledge of data protection, compliance and security assurance principles Experience assessing ...

Request, SLA).Experience in troubleshooting flow executions, integration failures, trigger logic, and data mapping issues.Experience as an L3 OSS Support Engineer or OSS Operations & Service Assurance Lead, with a deep understanding of operational challenges and automation opportunities.Preferred CertificationsServiceNow Micro-Certification – Flow Designer.ServiceNow Micro-Certification – Integration Hub.ServiceNow Certified Application Developer … .Certified Implementation Specialist – IT Service Management (CIS-ITSM).ITIL 4 Foundation.If you're excited about this role but don’t meet every requirement, we still encourage you to apply, your unique experience could be just what we need.Make it real - what does it mean for you Open access ...

resolve issues across operating systems, applications, hardware, and networks. Document all support tickets with high accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks … ensure peak service availability. Maintain strict adherence to organizational security policies, ITIL guidelines, and secure service delivery protocols. Identify process improvements and participate in ongoing technical training and development. Deliver outstanding customer service on a 24/7/365 rotational shift pattern (including nights, weekends ...

Description: Experienced SOC Manager Strategic in nature, effective in deploying resources Demonstrated ability to lead and manage a team In-depth knowledge of incident management processes Proven experience delivering an effective security monitoring capability Proven experience delivering threat intelligence and assessment Proven experience operating cyber security solutions and tools … Demonstrated experience in managing relationships with external vendors, managed security service providers (MSSPs), and technology partners CISSP, CISM or equivalent professional cybersecurity certification Experience with Cloud Security (AWS, Azure) ITIL Foundation (or equivalent) service management qualification This role can be carried out remotely. Possibly some travel ...

excellence and organisational design within a rapidly growing AI technology environment. Leeds - Office Based 30 Days Holiday + Bank Holidays (rising to 35 with service) + Work Anniversary Day Off Professional Services Leadership & Strategy: Define and execute the AI Professional Services strategy in line with business growth objectives. Lead … Governance: Oversee the successful delivery of customer implementation projects, ensuring high-quality outcomes delivered on time and within budget. Introduce robust AI governance, risk management, change control and delivery reporting frameworks. Create repeatable deployment methodologies and implementation playbooks that support scalable growth. Ensure customers successfully transition from implementation into ...

that enables key projects to be initiated and actively managed Working with key stakeholders to understand inflight and emerging changes The day to day management of key programmes being the ‘voice of the business’ into them Monitoring progress against agreed parameters, identifying key risks, resolving issues and initiating timely … Operating within and assist in maturing the Change Minimum Standards Understanding the inflight and upcoming changes in key business area(s) Day to day management of the programme(s) Being the voice of business into the programme(s) Plan and design ‘outcome focused’ programmes, monitoring progress against agreed parameters ...

design, support and enhance resilient enterprise networks and unified communications within a regulated financial services environment. You will ensure high availability, performance, security and service quality across LAN/WAN, data centre connectivity, cloud networking and voice platforms, working closely with infrastructure, security and service management teams. … Collaborate on DR/BCP testing, capacity planning, and platform lifecycle/patching aligned to risk and compliance requirements. Contribute to automation and configuration management where appropriate (e.g., scripting, templates, infrastructure as code). Required skills and experience Strong hands-on experience supporting enterprise networks in a high-availability ...

with Windows Server, Active Directory, Group Policy, VMware and hybrid Microsoft environments to establish the future Wintel capability. The role collaborates with stakeholders, SMEs, service management and programme leadership to ensure safe and sustainable operations, with a focus on incident readiness, backups, and service #J-18808-Ljbffr ...

checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk procedures. Manage and maintain the off-site workshop and storage facility, including: Receiving and dispatching customer equipment. Maintaining accurate inventory records. Ensuring … correctly. Prepare equipment for shipment and coordinate deliveries to clients. Maintain high standards of organisation and housekeeping within the workshop. Work collaboratively with the Service Desk and technical teams to ensure efficient delivery of services. Follow company processes, documentation standards, and health and safety procedures. Skills & Experience The ideal ...

support or a related field? Do you have knowledge of mobile device operating systems (iOS, Android)? Have you got experience with mobile device management (MDM) platforms? This is desirable. Do you have experience with field service management software and working in a regulated industry? Do you have … range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...