651 to 675 of 720 Service Management Jobs in the UK

support or a related field? Do you have knowledge of mobile device operating systems (iOS, Android)? Have you got experience with mobile device management (MDM) platforms? This is desirable. Do you have experience with field service management software and working in a regulated industry? Do you have … range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle ...

stakeholders, end users, SMEs, and internal/external teams to understand business needs and translate them into functional ERP requirements. Lead incident, problem, and service management, including triage, root-cause analysis, vendor coordination, and ensuring timely resolution. Perform ERP configuration, master data maintenance, interface monitoring, and support change … release, and environment management while maintaining strong data quality and governance. Drive process optimisation and continuous improvement by mapping current processes, designing future-state solutions, supporting deployments, and developing automation, reports, and KPIs. Ensure compliance with IT controls, security, and audit requirements while providing user support, training, documentation ...

updated processes and templates into the delivery process Developing and administering the network related budgets under the guidance of Head of Infrastructure & Operations Service Delivery Being directly accountable for the effective operation and continuous improvement of all managed network service providers contracted to Ingenico Defining and signing … drive project delivery Experience managing annual capital (CAPEX) and operating (OPEX) budgets for hardware, software, and telecommunications services. Experience of 3rd party vendor service management Managed large teams both direct and through 3rd party arrangements Demonstrated track record of successful delivery oversight for system implementation, upgrades and integrations ...

users across SCG, handling escalated issues from first line and resolving more complex technical problems. Responsibilities: Receiving and resolving escalated tickets from First Line Service Desk.? Diagnosing and resolving more complex technical issues that cannot be resolved at first line.? Escalating issues to Infrastructure, Security, or specialist teams when … activities by ensuring end-user devices are covered by protection software.? Supporting software deployment activities, rolling out EUC software to users.? Supporting EUC patch management activities to ensure software is updated to the latest, secure versions.? Supporting identity and access administration activities in compliance with defined IAM policies, including ...

include: Providing 2nd Line support across enterprise storage and backup environments. Supporting and administering NetApp storage and Cohesity backup platforms. Investigating and resolving incidents, service requests and problem tickets within agreed SLAs. Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis. Administering NAS and SAN environments. Supporting … storage and backup hardware. Raising and presenting Change Requests in accordance with established change processes. Maintaining technical documentation and working procedures. Supporting continuous service improvement initiatives. Sharing knowledge and technical expertise with other members of the team. What We're Looking For We're particularly interested in candidates with ...

include: Providing 2nd Line support across enterprise storage and backup environments. Supporting and administering NetApp storage and Cohesity backup platforms. Investigating and resolving incidents, service requests and problem tickets within agreed SLAs. Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis. Administering NAS and SAN environments. Supporting … storage and backup hardware. Raising and presenting Change Requests in accordance with established change processes. Maintaining technical documentation and working procedures. Supporting continuous service improvement initiatives. Sharing knowledge and technical expertise with other members of the team. What We're Looking For We're particularly interested in candidates with ...

join a growing technical support team within the heating industry. This is a varied role where you'll provide expert technical support to installers, service engineers, merchants and customers, helping to diagnose faults, resolve technical issues and deliver an excellent customer experience. If you have a strong background … domestic heating systems, enjoy solving technical problems and take pride in delivering first-class customer service, we'd like to hear from you. The Role Working as part of a knowledgeable Technical Helpdesk team, you will provide both pre-sales and after-sales technical support across ...

hardware architecture, component compatibility. Knowledge of secure hardware handling practices, including data sanitization and destruction protocols. Demonstrated experience in hardware installation, configuration, and lifecycle management in enterprise or government environments. Previous work in secure or classified environments, adhering to strict data protection and confidentiality requirements. Hands-on experience with … legal standards. Proven track record of collaborating with cross-functional teams to deliver integrated hardware solutions. Experience managing hardware assets within ITIL or similar service management frameworks. Responsibilities: Responsible for building and supporting of hardware systems across the organization. Covers end-to-end hardware lifecycle management, including ...

with business objectives. Responsibilities Lead engineering teams effectively, fostering a collaborative and high‐performance culture to achieve project goals. Oversee timelines, team allocation, risk management, and task prioritization to ensure successful delivery within scope, time, and budget. Mentor and support team members’ professional growth, conduct performance reviews, provide actionable … function and business division when appropriate. Demonstrate clear leadership behaviours (Listen, Energise, Align, Develop) and adhere to the Barclays Values of Respect, Integrity, Service, Excellence, and Stewardship. Qualifications & Experience 5+ years experience in a technology leadership role designing and developing online, internet‐facing channels. Proven ability to define ...

services group in the HEsector,and we are growing our team’s capabilityinAI,experience/UX, agile development, security, cloud, service management and partnering. We are modernising our technology foundations, digitising the processes of the university to transform experience for students and staff, and partnering across the university … proven track record of designing and governinglarge-scale data and integration solutionsacross analytics and operational systems. Deep understanding ofdata governance, including data quality, metadata management, stewardship, and architectural assurance. Experience designing API‐led and event driven integration architectures. Practical experience architectingAI‐enabled data solutions, with an understanding of responsible ...

Known is a modern marketing company blending data science with creative talent, seeking a Workplace Technology/SaaS Engineer to own Atlassian/Jira Service Management and the SaaS/identity stack. You’ll design service desks, automation, and Entra ID access, partnering with IT, Security ...

London/Manchester. You will lead end-to-end solution designs to align multiple organisations to a unified TOM, working across business, technology, service management and transformation teams. The role requires strong design, analysis and stakeholder engagement skills, plus experience in enterprise architecture and service integration ...

ensuring secure, scalable, and standardised delivery with governance and automation. The role requires senior technical depth, excellent communication, and a strong ITIL v4-aligned service management mindset, with leadership #J-18808-Ljbffr ...

minimum of 5 years' unbroken UK residency Role Overview We are seeking an experienced Change Analyst/Change Manager to join an established IT Service Management environment in Hursley click apply for full job details ...

lead design governance, and embed automation to deliver secure, scalable services. You will mentor engineers, produce technical documentation, and ensure alignment with ITIL v4 service management while maintaining strong stakeholder communication. #J-18808-Ljbffr ...

deployment. You will mentor teams and drive continuous improvement across global groups. The role emphasizes leadership in cloud administration, container-based applications, and IT service management practices, with a focus on customer success and high-quality #J-18808-Ljbffr ...

code quality while managing risk across multiple stakeholders. You will drive DevOps/AI modernization, cross-skill the organization, and lead regional IT Service Management with Payments Operations, ensuring secure, #J-18808-Ljbffr ...

delivery, security, and user experience for workplace tech, coordinating matrixed teams and engaging with VIPs across the business. The role requires strong IT service management knowledge, experience with high-availability environments, and a track record in large campus or event-based settings. ITIL certification is desirable. #J ...

Cisco ISE. Cloud connectivity and hybrid infrastructure. Wireless surveys and access point optimisation. Server, storage, telephony and data centre environments. Change control and IT service management processes. Disaster recovery and business continuity planning. This is an excellent opportunity for a network professional looking for a hands-on role ...

Avaya telephony systems. Experience managing Catapan encryptors and associated security procedures. Relevant Cisco certifications (CCNA, CCNP or equivalent). Experience working within ITIL service management environments. ...

Salesforce or other CRM/business applications Experience supporting cloud-based software platforms Working with software suppliers, licences or application upgrades Familiarity with IT service management processes An interest in automation, integrations or process improvement We’re looking for someone who is naturally curious, enjoys technology and wants ...

with a state of the art ICT infrastructure. The role involves learning to provide 1st Line hardware and software support, call logging services, asset management, general ICT administration (under supervision), and other ICT services. Key Responsibilities Deliver first line technical support, troubleshooting, and remote monitoring services to customers … schools. Log, manage, and resolve incidents through the Service Management System, ensuring SLA compliance. Act as a key point of contact between customers, internal teams, and third-party suppliers. Monitor support queues, escalate issues where required, and manage asset and change control activities. Support project work and assist ...

Service Operational Readiness Lead is responsible for ensuring that new or changed IT services are fully prepared for operational support before deployment into live environments. This role acts as the bridge between project delivery teams, service management, operations, and support functions to ensure all operational, technical ...

Cprvision is seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have … strong background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Lynx Recruitment is looking for an experienced Service Delivery Manager to join a growing technology consultancy delivering complex managed services for a large-scale, business-critical digital platform. This is an exciting opportunity to work within a collaborative, multi-team environment, supporting enterprise-level services that underpin a high … volume customer-facing application. You'll play a key role in ensuring operational excellence, driving continual service improvements, and acting as the bridge between technical delivery teams and customer stakeholders. Key Responsibilities Manage service delivery in line with SLAs and KPIs. Lead service reviews, reporting and governance ...