winning organisations are currently going through a substantial transformation, implementing IFS. The ideal candidate will possess expertise in IFS applications, particularly in areas such as Finance, Supply Chain, Field ServiceManagement (FSM), and HRIS, and will play a pivotal role in delivering scalable, secure, and efficient solutions. Interviews are being scheduled ASAP. Candidates must be UK based. Skills … Experience: ** Fully attuned to the software development lifecycle and application of best practices ** Proficiency in IFS Applications, including modules such as Finance, Supply Chain Management and Human Resources. Experience with IFS Cloud is advantageous. ** Strong understanding of Integrations, DevOps best practices & Architecture Governance ** Strong knowledge and understanding of business needs, with the ability to establish and maintain a high More ❯
with our clients and with the communities in which we work and live. It is personal to all of us." - Julie Sweet, Accenture CEO Accenture's Digital Workplace and ServiceManagement group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing an engaged and connected workplace. Our services revolve … around the Cloud and SaaS, transitioning clients mobile, collaboration and productivity environments to a modern OpEx based model while keeping a focus on security and service-oriented architectures. Taking clients on this journey to the Cloud often requires significant cultural change and the implementation of new ways of working. We guide our clients through this journey working with a … mobility and analytics Support development of Digital Workplace capabilities as a SME in areas such as digital Identity and security, remote and automated deployments, Workforce and Culture, and Change Management Manage aspects of diverse project teams, including onshore/offshore personnel, 3rd parties and customer resources Develop client facing assets based on technical expertise Support and contribute to RFP More ❯
Day rate: £695 (Umbrella PAYE) Must be a UK National eligible for BPSS About the Role: We are looking for a highly skilled ServiceNow Consultant with expertise in Customer ServiceManagement (CSM) and Source-to-Pay (S2P) to support the greenfield implementation of both modules in a dynamic and collaborative enviro... JBLK1_UKTJ More ❯
Company A globally recognised machinery manufacturer is currently experiencing a strong period of growth. They are investing in their team and have created an exciting new opportunity within their service operations. The Role My client is looking for a highly organised and proactive individual to join a growing service department. This brand-new role has been designed to … enhance capacity, drive operational efficiency, and improve service delivery across the business. It’s a fantastic opportunity to contribute to meaningful change and make a real impact. This position isn’t hands-on from a technical perspective, but it does require a good understanding of technical language and concepts. You’ll be expected to triage incoming service requests … ask the right questions, gather relevant information, and ensure a timely and accurate response. Key Responsibilities: Respond to customer service enquiries, triage and prioritise requests based on urgency and technical scope. Schedule service engineers effectively, using KPIs to improve route planning, logistics, and overall efficiency. Prepare detailed visit packs for engineers, including relevant technical documents and site-specific More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
builds). Owning support of OSS applications, resolving/managing OSS estate fault tickets, application administration, MACDs, and escalating to 4th line support where necessary. Using StableNet SNMP Network ServiceManagement system to on-board new devices including: device discovery, configuring monitoring datapoints, alerts, reports, fault management + defect remediation. Working closely with other IT teams to … mean time to repair (MTTR). Working with the development team to make recommendations for IT systems improvements. Managing of IT licence compliance, IT system security, patching, and capacity management to comply with agreed standards. More ❯
Day rate: £695 (Umbrella PAYE) Must be a UK National eligible for BPSS About the Role: We are looking for a highly skilled ServiceNow Consultant with expertise in Customer ServiceManagement (CSM) and Source-to-Pay (S2P) to support the greenfield implementation of both modules in a dynamic and collaborative enviro Check below to see if you have More ❯
our mistakes. We're growth-minded, constantly learning and evolving. And most of all, we celebrate our successes together! About Us Simpro Group provides best-in-class SaaS field servicemanagement solutions to trade and field service businesses worldwide. The group comprises four industry-leading companies, Simpro, AroFlo, BigChange and ClockShark, with offices across North America, Australia … New Zealand and the UK. Simpro, AroFlo & BigChange provide comprehensive field servicemanagement software for growth-minded trade and field service businesses, while ClockShark specializes in time-tracking and scheduling software solutions. Together, these companies seek to drive businesses forward with solutions that empower teams to work smarter, provide foundations for business scaling, and offer data-driven More ❯
knowledge of Microsoft Technologies and IT security policies. A good working knowledge of software and operating systems would also be beneficial. You will be reporting directly to the IT service desk manager, delivering IT support services for the wider organization and its clients. Key Responsibilities of the Role Ensure SLAs are met by promptly responding, resolving, or escalating tickets. … and ticket are updated with the ticket resolved where possible or assigned to the next resolving group in a timely manner. Provide a professional and high-quality customer support service adhering to servicemanagement principles. Troubleshoot desktops, laptops, Servers, hardware, software, and network faults. Provide support to 1st line to help upskill and improve knowledge. Identify recurring More ❯
focus on regression testing impacted areas. In addition to technical validation, your tests will ensure that the infrastructure is not only functional but also manageable, providing assurance that the servicemanagement team can fully support and operate the system post-implementation. Your ability to adapt existing testing skills or apply core test principles to infrastructure environments will be … key to success in this role. Key responsibilities include: • Design and execution of detailed test plans and scripts for infrastructure testing. • Verification that infrastructure meets technical and servicemanagement requirements. • Execution of multi-phase testing including SIT, FAT, UAT, and SAT. • Regression testing of application functions affected by infrastructure upgrades. • Hands-on collaboration with engineers to define test … accordingly. • Proven ability to design, script, and execute tests for virtualised environments. • Understanding of multi-phase test cycles (SIT, FAT, UAT, SAT). • Excellent collaboration skills with engineering and servicemanagement teams. • Given the nature of the project, a background in secure systems and eligibility for SC clearance is essential. #LI-JW1 Skills: Test Analysis Test Case/ More ❯
a deep understanding of cloud-native application delivery. Must Have: Proven experience in Node.js development for scalable backend systems Deep understanding of Microservices Architecture, including: Advanced microservices patterns (e.g., service discovery, circuit breakers, sidecars) Validation and schema enforcement across microservices API versioning strategies for backward compatibility Microservice deployment strategies like blue/green and canary releases Strong knowledge of … Express.js, including advanced routing, middleware, and error-handling patterns Proficiency with TypeScript and modern ES6+ JavaScript features Hands-on experience with Docker and Kubernetes for container orchestration and servicemanagement Familiarity with API Gateway platforms (e.g., APIGee, Mulesoft, GCP Endpoints) Exposure to Google Cloud Platform (GCP) services (e.g., Cloud Functions, Pub/Sub, IAM) Experience with DevOps tools More ❯
a deep understanding of cloud-native application delivery. Must Have: Proven experience in Node.js development for scalable backend systems Deep understanding of Microservices Architecture, including: Advanced microservices patterns (e.g., service discovery, circuit breakers, sidecars) Validation and schema enforcement across microservices API versioning strategies for backward compatibility Microservice deployment strategies like blue/green and canary releases Strong knowledge of … Express.js, including advanced routing, middleware, and error-handling patterns Proficiency with TypeScript and modern ES6+ JavaScript features Hands-on experience with Docker and Kubernetes for container orchestration and servicemanagement Familiarity with API Gateway platforms (e.g., APIGee, Mulesoft, GCP Endpoints) Exposure to Google Cloud Platform (GCP) services (e.g., Cloud Functions, Pub/Sub, IAM) Experience with DevOps tools More ❯
a core member of the Cloud Platform Operations team responsible for the reliability, availability and performance of our cloud platforms and services that underpin Nationwide. You will: Have good ServiceManagement knowledge and experience to ensure incidents are managed within SLA and changes are implemented successfully first time. Have strong stakeholder management skills, understanding requirements to ensure … 4c’s (Cloud, Containerisation, Coding, CI/CD). This includes: Experienced designing and implementing Cloud platforms (AWS) for elasticity and scalability. Infrastructure as code and post deployment configuration management knowledge using tools such as Terraform, Ansible. While expertise in these tools is not mandatory, familiarity is preferred. Skilled automating the deployment and monitoring of services in Public Cloud. … Implementing changes/improvements to production services, ensuring service uptime. In depth expertise in system administration including configuration and troubleshooting. Deep understanding of IAM roles and policies. Experienced with database and replication methodologies. Experience with distributed systems design, maintenance, disaster recovery, updates required. Familiarity with cloud networking, particularly AWS (VPC's/Security Groups/NACLs/AWS Network More ❯
City of London, Greater London, UK Hybrid / WFH Options
Nationwide Building Society
a core member of the Cloud Platform Operations team responsible for the reliability, availability and performance of our cloud platforms and services that underpin Nationwide. You will: Have good ServiceManagement knowledge and experience to ensure incidents are managed within SLA and changes are implemented successfully first time. Have strong stakeholder management skills, understanding requirements to ensure … 4c’s (Cloud, Containerisation, Coding, CI/CD). This includes: Experienced designing and implementing Cloud platforms (AWS) for elasticity and scalability. Infrastructure as code and post deployment configuration management knowledge using tools such as Terraform, Ansible. While expertise in these tools is not mandatory, familiarity is preferred. Skilled automating the deployment and monitoring of services in Public Cloud. … Implementing changes/improvements to production services, ensuring service uptime. In depth expertise in system administration including configuration and troubleshooting. Deep understanding of IAM roles and policies. Experienced with database and replication methodologies. Experience with distributed systems design, maintenance, disaster recovery, updates required. Familiarity with cloud networking, particularly AWS (VPC's/Security Groups/NACLs/AWS Network More ❯
Programmatic Client Services Manager. This hybrid role blends the strategic oversight of a Campaign Manager, the technical precision of Ad Operations, and the relationship-building expertise of a Client Service Manager. You will be responsible for end-to-end campaign execution, from planning and trafficking to optimization and reporting. You will also serve as the primary point of contact … for self-serve clients, oversee communications, training, and handle account management needs for these partners. You will work with the AdsWizz commercial team to develop and execute our product and sales strategy across your client base, while staying up to date on new product releases and shape new feature requests. In this role, you will retain and grow existing … and troubleshooting with internal and external stakeholders. Monitor campaign delivery and performance, ensuring accurate pacing and budget adherence. Collaborate with analytics teams to ensure proper tracking and attribution. Campaign Management Develop and manage campaign timelines, deliverables, and performance benchmarks. Translate client goals into actionable media strategies and deliverables. Lead campaign kickoffs, status meetings, and performance reviews. Optimize campaigns in More ❯
culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What do we do? Our Digital & Data Service Line-covering Advisory, Product, and Transformation-brings together expertise in Digital, Data, AI, and Delivery to help organisations achieve measurable, sustainable results. We guide technology leaders through every stage … and nurturing strong relationships, both with clients and colleagues Experience of effectively managing and collaborating with senior client stakeholders A keen interest in playing a senior role within the Service Line team, supporting the development of compelling propositions and integrating with Sector teams Cross-sector experience is valuable, but we are open to exploring candidates with specific sector experience … and legacy decommissioning Experience advising on the optimisation of IT estates to reduce complexity, lower cost and improve performance across infrastructure, platforms and applications Experience designing and implementing modern servicemanagement models aligned to agile and DevOps ways of working Benefits package we offer at Moorhouse: Cash package of up to circa £200,000 (including a More ❯
opportunities Personal development opportunities Responsibilities Work with key stakeholders to ensure seamless delivery of the product suite. Resolve application and systems issues Monitoring systems System upgrades and changes Supplier management Planning and implementing system upgrades and changes alongside third-party suppliers. Experience: Proven experience supporting Applications, Systems and Integrations 1+ year experience supporting Dynamics 365/Dynamics CRM SQL … ITIL ServiceManagement Documentation experience Experience with Content Management Systems would be beneficial The company have an excellent reputation within their sector and have shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work for in the UK. They have also recently been recognised More ❯
opportunities Personal development opportunities Responsibilities Work with key stakeholders to ensure seamless delivery of the product suite. Resolve application and systems issues Monitoring systems System upgrades and changes Supplier management Planning and implementing system upgrades and changes alongside third-party suppliers. Experience: Proven experience supporting Applications, Systems and Integrations 1+ year experience supporting Dynamics 365/Dynamics CRM SQL … ITIL ServiceManagement Documentation experience Experience with Content Management Systems would be beneficial The company have an excellent reputation within their sector and have shown consistent growth year-on-year. They promote a healthy work-life balance and regularly rank amongst the most flexible companies to work for in the UK. They have also recently been recognised More ❯
Sheffield, Yorkshire, United Kingdom Hybrid / WFH Options
HSBC
could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. The Group AI Management and Strategy (AIMS) team drives Group-wide strategic programs to accelerate the responsible and scalable adoption of Artificial Intelligence (AI) across HSBC. This includes common platforms and capabilities, AI … delivery of AI solutions globally. We are now seeking anEngineering Lead - Emerging Technology to lead the development and integration of HSBC's Group AI Use Case Inventory and Lifecycle Management tool. This role will play a critical part in shaping the Group's approach to AI workflow automation, platform integration, and solution implementation, enabling consistent and responsible AI delivery … strategic, operational, and regulatory needs. To be successful in this role you should meet the following requirements: Proven Solution Delivery: Hands-on experience designing and implementing workflow or lifecycle management systems within complex or regulated environments. System Integration Knowledge: Strong understanding of how to connect and align enterprise platforms, including APIs, data models, and system interfaces. Platform Familiarity: Exposure More ❯
passionate and motivated individuals, designs, builds, and operates complex cloud, digital, and data platforms for leading UK public and private sector organizations, including Walgreen Boots Alliance, Police Digital Service, Home Office, National Records of Scotland, and Network Rail. We are committed to delivering excellent outcomes to our clients, with long-term engagements in project delivery and service management. … clients Transform and manage legacy applications Requirements Who you are: Results-driven with a proven track record in business development Competitive and highly motivated Self-starter with excellent time management skills Strong listener and persistent Commercially confident and persuasive at senior levels Skilled at uncovering and analyzing business issues Confident in defining solutions aligned with business goals Capable of More ❯
WorkPal is a cloud-based field servicemanagement software allowing both online and offline working, designed to bring field service operations into the digital era. We have over 13 year's experience under our belt and having achieved multiple industry awards, together with our recently announced investment of £1 million over a 2 year period, we are More ❯
legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. Use your strong background in managing B2B outbound sales teams focused on Jira ServiceManagement new, upgrade, and expansion Providing mentorship, coaching, and guidance to the sales team to help them develop their skills and achieve their individual targets Developing and implementing … volume of leads and opportunities of various sources and sizes through different channels (chat, phone, zoom & email, outbound) Work collaboratively with a geographically dispersed team Have 5+ years of management experience in a B2B SAAS sales environment in the DACH region You are fluent in German & English Strong a track record of success You have a heart for and … passion to provide outstanding customer growth through various platforms and collaborate with teams across multiple geographies Knowledge of the DACHregion and building out a territory Experience using CRM, Pipeline Management, and Analytic tools Motivated and inspired to coach, enable, and mentor selling professionals You are an expert communicator and can creatively get your thoughts across diverse culture You have More ❯
support to staff and students in the use of all IT throughout the college, provide technical support, installation and deployment of hardware and software. Answer phone calls to the service desk and log jobs all in a timely manner. Your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems … infrastructure to meet business needs. * Resolve problems with, and advising on change requests to the ICT infrastructure. * Recommend and promote the application and continual development of technologies to improve service delivery * Maintaining and supporting desktops, laptops and peripherals across the College * Use the SCCM imaging system to re-image machines and deploy software across the entire estate. Experience/… professional practice at a similar level * Evidence of on-going professional development in the area of work and ability to demonstrate how this has been applied in the workplace. * ServiceManagement qualification, ideally ITIL * SCCN experience is desirable but not essential * Relevant experience in a similar environment/industry, preferably within an educational establishment. * Technical knowledge suitable to More ❯
support to staff and students in the use of all IT throughout the college, provide technical support, installation and deployment of hardware and software. Answer phone calls to the service desk and log jobs all in a timely manner. Your focus will be on providing support to business support and curriculum staff throughout the college on key IT systems … infrastructure to meet business needs. Resolve problems with, and advising on change requests to the ICT infrastructure. Recommend and promote the application and continual development of technologies to improve service delivery Maintaining and supporting desktops, laptops and peripherals across the College Use the SCCM imaging system to re-image machines and deploy software across the entire estate. Experience/… professional practice at a similar level Evidence of on-going professional development in the area of work and ability to demonstrate how this has been applied in the workplace. ServiceManagement qualification, ideally ITIL SCCN experience is desirable but not essential Relevant experience in a similar environment/industry, preferably within an educational establishment. Technical knowledge suitable to More ❯
proofed digital infrastructure on which to deliver our services. The post is based within the Data & Digital Innovation Directorate (DDI) of Public Health Scotland and is responsible for infrastructure management for the whole organisation. We have a permanent opportunity to play a key role leading our infrastructure planning and projects within the IT and Technical Services Team, working closely … support the PHS Executive Team to fulfil their legal and regulatory responsibilities. We are looking for individuals with demonstrable experience and skills in: Infrastructure design and development and ongoing management of risks. Specialist IT technical topics, systems administration and service management. Delivering multiple projects on scope and to budget. Communicating and conveying complex technical messages clearly and concisely … negotiation, chairing and facilitating meetings. Planning work for self and others and working effectively as part of a team This post requires a degree level qualification in an Information Management and Technology (IM&T) discipline or equivalent level of experience. Location and Working Pattern: The post is based in either Gyle Square, Edinburgh or Bothwell Street, Glasgow. We are More ❯
support of software produced. Capacity to assist with evaluating and testing products delivered by external system suppliers to ensure that they conform to requirements and methodology. Knowledge in IT ServiceManagement and/or Risk frameworks, and/or international standards is desirable. Analytical skills to establish root causes of defects and incidents are required. If you are More ❯