101 to 125 of 557 ServiceNow Jobs in the UK

ServiceNow Solutions Architect - remote based - £85,000 to £99,000 Growing firm are looking to add a ServiceNow Solutions Architect to their team within a leading organisation undergoing significant digital transformation. You'll be the go-to lead authority for ServiceNow architecture, working closely with stakeholders to design, implement, and optimise enterprise-scale ServiceNow solutions that deliver measurable business value. … Key Responsibilities Lead the design and architecture of ServiceNow solutions across ITSM, ITOM Translate business requirements into technical designs aligned with best practices. Oversee end-to-end solution delivery, from proof-of-concept to production deployment. Define and maintain architectural standards, integration patterns, and governance processes. Collaborate with developers, administrators, and business analysts to ensure cohesive, scalable solutions. Stay current … with ServiceNow capabilities and roadmap, advising on adoption of new features. Skills & Experience Required Proven experience as a ServiceNow Architect or Senior Developer with architecture responsibilities. Deep technical knowledge of ServiceNow platform capabilities, configuration, and Scripting. Strong understanding of ITIL processes and enterprise service management. Experience in integrating ServiceNow with external systems using APIs, MID Servers, and web services. For More ❯

identify potential issues, and implement corrective actions as needed. • Provide technical guidance and support to development teams. • Prepare and present project status reports to stakeholders. • Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Your Profile: • Strong technical experience in Architecture, Design and Development. • Strong technical background with expertise in Java, Python, Typescript, AWS, React JS More ❯

Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g., Grafana, Alert Manager, Prometheus, and Node exporter). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: Hands-on DevOps delivery experience working on Digital or Technology projects at a government organisations. Linux system administration experience, including building More ❯

Box. * Knowledge of client antivirus software within an enterprise environment. * Aware of the importance of asset management and their role in updating asset inventory details. * Knowledge and experience of ServiceNow is desirable. * Ability to work in a customer oriented support role manning a customer drop-in desk in addition to performing floor walking to extend support right to the customer More ❯

and/or APMP certification. Effective communicator with strong stakeholder engagement and influencing skills. Desirable: Background in Defence, Government, or highly regulated sectors. Familiarity with enterprise ITSM tools (e.g., ServiceNow, BMC Remedy). Experience designing or managing services in high-assurance, mission-critical contexts. More ❯

management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge of enterprise IT environments (Azure/AWS More ❯

management, onboarding and documentation across projects Requirements * Extensive experience in IT service delivery/operations within M&A environments * Strong grasp of ITIL practices and service management tools (e.g. ServiceNow) * Experience with complex IT integrations, carve-outs and cloud migrations * Excellent stakeholder and vendor management skills * PRINCE2 or equivalent project management expertise * Knowledge of enterprise IT environments (Azure/AWS More ❯

in a dedicated Virtual Desktop Support Team Desirable: Hands-on Azure DevOps, GitHub, ARM Templates, Azure CLI, Terraform Agile (SCRUM) understanding Experience with Terraform IaC pipelines Knowledge of JIRA & ServiceNow If youre an SC Cleared Azure AVD SME with a passion for delivering secure, scalable, and high-performance virtual desktop environments, wed love to hear from you. Please note that More ❯

communicate effectively with both technical and non-technical stakeholders. Demonstrated experience leading process improvement initiatives. Preferred Skills ITIL certification (Foundation or higher). Experience with major ITSM tools (e.g., ServiceNow, BMC Remedy, Cherwell). Background in enterprise-level, complex IT environments. Soft Skills Exceptional problem-solving abilities. Strong organizational skills with attention to detail. Ability to perform effectively in high More ❯

multi-supplier environment. Strong understanding of ITIL processes and their architectural implications. Proven ability to define and govern architectural standards across complex service ecosystems. Experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and integration frameworks. Familiarity with CMDB design, data modelling, and service mapping. Demonstrable ability to understand complex technical processes/challenges and create pragmatic solutions is critical to More ❯

in ERP implementation and support across various regions and compliance landscapes. Excellent communication skills, capable of engaging both technical and non-technical audiences. Experience with IT ticketing platforms (e.g., ServiceNow, Jira) and a practical understanding of service desk environments. Strong business Modelling Knowledge/experience Manage & document end to end business processes to support business efficiencies Applications & Systems Analyst Benefits More ❯

delivery, with a strong focus on incident and problem management Hands-on knowledge of ITIL practices, especially around RCA and service improvement Familiarity with service management tools such as ServiceNow Proven experience working with external partners or vendors in a high-pressure environment Excellent communication skills, with the ability to translate technical concepts for diverse audiences A naturally analytical approach More ❯

Problem-solving mindset and attention to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities More ❯

Maintains local and network credentials and provisions access to vulnerability scanning systems. Responsible for integration of Vulnerability assessment tooling with other security and IT systems management tools (i.e. Splunk, ServiceNow) Responsible for developing and maintaining standard processes and operating procedures, creating technical architecture diagrams and system build documentation. Responsible for operating the scanning tools and maintaining coverage along with supporting More ❯

racking/stacking infrastructure equipment Knowledge of data center infrastructure management tools such as monitoring tools, incident management, network management (for example - HPE Oneview, Nagios, CA/BMC Tools, ServiceNow) Basic knowledge of enterprise storage and network technologies Basic knowledge of data center infrastructure design principles for high availability, redundancy, multi tenancy and security Comfortable working in the command line More ❯

ownership and uses initiative. An industry recognised business analysis professional qualification would be an advantage. Any knowledge of the renewable energy sector would be an advantage. Any knowledge of ServiceNow Strategic Portfolio Management (SPM) and Azure DevOps is a plus Why you'll want to work for us Our company is a place where you can be yourself and grow More ❯

Customer-first communication - you adapt your style based on who you're helping Comfortable with prioritising issues based on their impact and urgency. Proficiency with ITSM tools like Jira, ServiceNow or Halo Comfortable supporting both Mac and Windows users Familiaritywith ITIL-aligned practices (Incident, Change, Problem) Understands what good customer service looks like. Displays empathy and understanding in every interaction More ❯

IT support roles for customer-facing technologies. Management Experience: Proven track record in managing teams & handling escalations. Certifications: Advanced ITIL, Test Management, SIAM, Cyber Security, Customer Service Experience of ServiceNow functionality Experience of Testing tools functionality Experience with IT systems, networks, & software. Mentor, & develop a suppliers team. Handle complex technical issues & escalations. Ensure high-quality support & satisfaction. Ability to develop More ❯

complex enterprises and global organizations. Insurance and financial services experience a plus. Deep understanding of standard security controls and frameworks in enterprise environments Experienced in task management technologies (Jira, ServiceNow, Confluence) desirable Strong Information Technology technical skills, with experience in coordination of technical teams and individual resources Proven ability to design and implement ingestion and transformation pipelines across modern data More ❯

Role Hierarchy, Sharing Settings/Rules, Profiles, Permission Sets/Groups) Agile project methodology and/or Enterprise project life cycle(s) experience and associated tools (e.g. Smartsheet, Jira, ServiceNow) Assist functional solutioning during project design and build sprints by leveraging up to date financial services domain subject matter expertise, knowledge, and processes as it relates to the primary business More ❯

Role Hierarchy, Sharing Settings/Rules, Profiles, Permission Sets/Groups) Agile project methodology and/or Enterprise project life cycle(s) experience and associated tools (e.g. Smartsheet, Jira, ServiceNow) Assist functional solutioning during project design and build sprints by leveraging up to date financial services domain subject matter expertise, knowledge, and processes as it relates to the primary business More ❯

ServiceNow Developer UK (Hybrid) | Permanent | c. £80,000 Per Annum A leading global organisation is seeking a Platform Engineer to join their internal technology team and take ownership of their ServiceNow platform. This is a hands-on, high-impact role focused on maintaining, optimising, and evolving the platform using modern DevOps and automation practices. You'll work cross-functionally with … security, architecture, and operations teams to ensure the platform is reliable, secure, and scalable—supporting the wider business with smart, efficient technology solutions. Key Responsibilities: Deploying, managing, and maintaining ServiceNow environments across dev and prod tiers Proactively monitoring systems for performance, cost, and stability improvements Automating manual tasks and contributing to a DevOps and SRE-focused culture Troubleshooting and resolving … cross-platform technical issues Maintaining clear platform documentation and sharing knowledge internally Supporting integrations, customisations, and administration of ServiceNow What we're looking for: 3+ years' experience working with ServiceNow infrastructure at scale Experience with ServiceNow platform architecture, configuration, and scripting Solid grasp of DevOps, CI/CD, and automation practices Comfortable working in regulated environments (SOC, ISO27001, etc.) Strong More ❯

Job Title: ServiceNow Developer - Contract (12 Months) Location: UK-wide | Hybrid (2 days per week on-site - London preferred) Contract Length: 12 Months IR35 Status: Inside IR35 We're hiring a ServiceNow Developer to join a high-performing digital team within central government on a long-term project focused on modernising internal platforms and services. You'll be involved across … the full lifecycle - from shaping requirements to building integrations and delivering robust, user-friendly solutions on the ServiceNow platform. What You'll Be Working On Enhancing and customising modules such as ITSM, ITOM, CMDB, CSM, and HRSD Developing custom applications, portals, and dashboards Implementing automation using Flow Designer and legacy Workflow Editor Building and consuming REST/SOAP APIs for … external integrations Managing data imports, CMDB structure, and Discovery Supporting performance analytics and reporting across services What We're Looking For Hands-on experience in ServiceNow development and scripting (JavaScript essential) Strong skills with Client Scripts, Script Includes, UI Policies, and Business Rules Demonstrated knowledge of ServiceNow architecture and module configuration Experience working in agile teams, ideally using Jira or More ❯

This is a great chance to join us as our ServiceNow Lead Solution Architect to be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal … staff. Job Description Help strengthen our Teams as our ServiceNow Lead Solution Architect. Home based/fully remote role. This is a great chance to join us as our ServiceNow Lead Solution Architect to be responsible for leading the design and development of innovative solutions to meet the needs of the business. The primary objective of this role is to … deploy, maintain and improve the ServiceNow Service Management platform used by Capita to support its external customers and internal staff. The role will be providing technical leadership, to lead and support the team by coaching, mentoring and driving personal and professional development and ultimately creating a high performing and engaged team. From delivery point of view, responsibilities include analysing the More ❯

We are seeking a skilled and motivated ServiceNow Technical Consultant to design, develop, implement, and support ServiceNow solutions that meet our clients' business requirements. The ideal candidate will have hands-on experience with ServiceNow platform modules, strong problem-solving skills, and the ability to work collaboratively with both technical and non-technical stakeholders. Key Responsibilities: • Analyse business requirements and translate … them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and … aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration experience. • Strong knowledge of JavaScript, HTML, CSS, and Glide scripting in ServiceNow. • Experience with ServiceNow modules such as ITSM, ITOM, CSM, HRSD, or GRC. • Understanding of integrations More ❯