101 to 125 of 1,152 ServiceNow Jobs in the UK

management. Ability to diagnose and resolve common technical issues relating to systems, applications, and user environments. Experience using service management or ticketing platforms (e.g. ServiceNow, Jira Service Management, ServiceDesk Plus). Strong customer service skills with the ability to communicate effectively with technical and non-technical users. Ability to prioritise ...

working with UK Sovereign, MoD, or UK government environments. Familiarity with POA&M processes and structured vulnerability remediation reporting. Experience with trust portal platforms (ServiceNow, Whistic, Vanta Trust, Drata Trust). Familiarity with AI/ML security and emerging frameworks (NIST AI RMF, ISO 42001). Previous leadership or line ...

client environments.Technical BreadthBroad conceptual literacy across enterprise architectures: cloud platforms (AWS, Azure), integration layers (APIs, ESBs) IT Service Management tooling experiencefor example Jira SM, ServiceNow, HaloDesirable CertificationsITSM certifications e.g. ITIL 4 Foundation level CertificationProject Management certifications e.g. AgilePM, Prince2 or ScrumMaster certificationBenefitsCompetitive SalaryBonus SchemePrivate Healthcare Insurance25 Days Annual Leave + ...

Virtual Desktop, Cisco VPN & Microsoft Multi-Factor Authentication). Ensure all interactions with the IT Service Desk are logged accurately in our ITSM tool (ServiceNow). Make use of and follow appropriate Knowledge Base articles, Incident templates, policies and procedures. Take ownership of customer problems and ensure issues are appropriately ...

Breadth Broad conceptual literacy across enterprise architectures: cloud platforms (AWS, Azure), integration layers (APIs, ESBs) IT Service Management tooling experience for example Jira SM, ServiceNow, Halo Desirable Certifications ITSM certifications e.g. ITIL 4 Foundation level Certification Project Management certifications e.g. AgilePM, Prince2 or ScrumMaster certification Competitive Salary Bonus Scheme Private ...

operational decision-making.Experience balancing customer needs, operational priorities and business objectives.A passion for continuous improvement and creating an inclusive, high-performing team culture.Experience using ServiceNow and fixed-line Remedy tools.Understanding of ITIL methodologies and operational best practices.Adaptable, resilient and comfortable working within a 24/7 shift-based operational environment.Committed ...

Data & Analytics services, AI/ML Technologies and Professional services in the UK and EU market. Job Description Experience: 10+ Years Role Summary The ServiceNow Technical Architect is a key leadership role responsible for designing and guiding the implementation of scalable, secure, and high-performing ServiceNow solutions. This position involves … stakeholders to translate complex requirements into architectural blueprints that drive efficiency, innovation, and platform excellence. Key Responsibilities Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and strategic objectives. Develop both high-level and low-level technical designs, providing architectural guidance throughout ...

ServiceNow Technical Architect Location: London Career Level: 8-6 Please Note: Any offer of employment is subject to satisfactory BPSS and SC security clearance which requires 5 years continuous UK address history (typically including no periods of 30 consecutive days or more spent outside of the UK) at the point … job. This role exerts a company-wide cross-functional influence and helps provide strategic leadership or vision to the whole organisation. As ServiceNow Technical Architect you will hold Technical responsibility for applications across the delivery of Professional Services ServiceNow engagements. This includes control of technical scope, adherence to scope ...

Digital workflows team within the Infrastructure Platforms office you will be responsible for the provision of day to day production support for the ServiceNow platform. ServiceNow is an enterprise wide platform used by all Lines of Business, providing digital workflows to enable key operational processes and capabilities. As part … platform are met and show continuous improvement. Job responsibilities Support and aid in the day to day management of our Production instance of ServiceNow Install/upgrade/manage APIs for the various systems that interact with ServiceNow Improving performance and configuration by utilizing ServiceNow best practicesand work closely with ...

engagement and leadership skills Experience managing large-scale IT services and teams Eligibility for UK Government Security Clearance Nice to have: Advanced ITIL certifications ServiceNow, JIRA, or Azure DevOps experience Automation and continuous improvement experience NHS sector experience ...

Management (ITSM) environment. Knowledge of Change Management , Problem Management and/or Operational Readiness/Release Management processes. Experience using ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice . Strong analytical skills with experience investigating trends and supporting root cause analysis . Excellent stakeholder management, communication, and organisational ...

Microsoft 365 services. Working knowledge of Active Directory, Azure AD/Entra ID, and identity management. Experience using ITIL-based service management tools (e.g. ServiceNow, Jira). Strong troubleshooting skills with a customer-focused, face-to-face support approach. Ability to manage and prioritise incidents in line with SLAs. Desirable ...

client engagement. Must hold Security Clearance or be eligible to obtain UK Government Security Clearance. Desirable Experience ITIL certifications beyond Foundation level. Experience with ServiceNow, Jira, Azure DevOps, or similar service management platforms. Strong Microsoft Office skills, particularly Excel. Experience driving automation and process improvement initiatives. Experience supporting large-scale ...

service management roles, with at least 3 years in a leadership capacity. Hands-on experience with ITIL frameworks and service management tools (e.g., ServiceNow, Jira Service Management). Technical Proficiency: Solid understanding of IT infrastructure, application support, and service desk operations. Familiarity with incident, problem, and change management processes. Soft ...

Hyper-V). Exposure to cloud platforms (Azure, AWS). Experience with scripting and automation Familiarity with ITIL processes and service management tools (e.g., ServiceNow, Jira Service Desk). #J-18808-Ljbffr ...

Microsoft BitLocker or other enterprise tools.* Enterprise Endpoint Security Solutions: Microsoft Defender EDR, McAfee, etc.* Microsoft Office 365 and Entra AD.* IT Asset Management: ServiceNow, Flexera, etc.* Microsoft PowerPoint, Project & Visio.* Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11.* Knowledge of desktop virtualization and thin client technologies, including ...

hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Excellent working knowledge of SACM structure and its purpose, including how SACM underpins governance, control, and service stability. Good understanding of IT asset ...

hold UK Government Security Clearance 2+ years’ experience in IT Asset Management or a related role Experience with ITSM/asset management tools (e.g. ServiceNow, ManageEngine, Remedy) Excellent working knowledge of SACM structure and its purpose, including how SACM underpins governance, control, and service stability. Good understanding of IT asset ...

Microsoft Dynamics 365, Salesforce, Oracle, SAP or similar business applications. Knowledge of IT Service Management (ITSM) principles and experience working with platforms such as ServiceNow, Freshservice or equivalent service management tools. Familiarity with Microsoft technologies, particularly the Power Platform (Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio ...

modeling concepts and warehouse performance tuning. Support & Incident Management – Strong troubleshooting and analytical skills for root cause analysis; exposure to ITSM tools such as ServiceNow and Jira. Preferred Qualifications Microsoft Certifications (e.g., DP‐900, AZ‐900, DP‐203). Familiarity with AKS, Docker, or containerized ML environments. Understanding of data ...

Windows servers, patching, monitoring, backups, DR, asset management Network & security operations: firewalls, VPN, DNS/DHCP, SIEM/SOC handover, vulnerability management Service management: ServiceNow (or equivalent), CMDB alignment, knowledge transfer, reporting, SLA dashboards Compliance & controls: regulated change, evidence packs, policies, audit artefacts, operational risk controls What we’re looking ...

macOS environments. Experience in desktop support, IT service desk, and end-user computing. Working knowledge of Google Workspace (G Suite), Slack, Zoom, and ServiceNow . Experience with Okta for identity and access management. Hands-on experience with Zscaler . Experience supporting Proofpoint , including email delivery, spam filtering, and quarantine issues. ...

leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint, or ServiceNow Demonstrated ability to lead teams and influence across matrixed organisations to deliver outcomes Strong stakeholder engagement, vendor management, and project delivery capability Excellent communication, organisational ...

Technical Skills Conditional Access Endpoint Security Policies Windows Update for Business Configuration Profiles Application Packaging and Deployment PowerShell Automation Zero Trust Architecture Windows 365 ServiceNow Integration Workspace ONE or MobileIron migration experience Enterprise Architecture methodologies Strategic thinker with the ability to translate business objectives into technology outcomes. Influential leader capable ...

Ivanti AppSense VMware vSphere and VMware Cloud technologies Microsoft Hyper-V SimpliVity (desirable) PowerShell scripting and automation Disaster Recovery and Business Continuity solutions ServiceNow and ITIL-based service management. Experience & Attributes Excellent problem-solving and troubleshooting skills. Strong customer-facing communication and stakeholder management experience. Experience working with multiple suppliers ...