Bretton, Peterborough, Cambridgeshire, England, United Kingdom Hybrid/Remote Options
Vermelo RPO
who’s: Highly motivated , proactive, and solution-focused. Experienced in diagnosing and resolving issues in enterprise applications (performance, configuration, integration). Skilled in incident management using ITSM tools (e.g., ServiceNow), including root cause analysis and long-term fixes. Experienced in CDL Classic, CDL Strata, or OpenGI platforms (or similar). Comfortable building relationships with third parties such as insurers and More ❯
Outlook (for meeting management & scheduling), SharePoint, OneDrive,Miro/MURAL Reporting & Analytics: Power BI, Tableau, advanced Excel; strong ability to produce quarterly, annual, and executive- level reports. Governance & Compliance: ServiceNow, Archer GRC, or similar platforms Strong report-writing and presentation skills, with attention to detail and executive-level clarity Strong analytical and problem-solving abilities Business level fluency in English More ❯
relationship skills Be self-motivated, proficient in managing own workload and able to prioritise tasks Experienced with ITSM tools Microsoft certified professional SCCM, AD, SentinelOne, MS Outlook, Office 365, ServiceNow Needs to be continually learning the latest platforms and technology tools Overall technical understanding of all IT platforms and services (e.g., networking, hardware, web development, app development, cloud computing, etc. More ❯
Outlook (for meeting management & scheduling), SharePoint, OneDrive,Miro/MURAL Reporting & Analytics: Power BI, Tableau, advanced Excel; strong ability to produce quarterly, annual, and executive- level reports. Governance & Compliance: ServiceNow, Archer GRC, or similar platforms Strong report-writing and presentation skills, with attention to detail and executive-level clarity Strong analytical and problem-solving abilities Business level fluency in English More ❯
Outlook (for meeting management & scheduling), SharePoint, OneDrive,Miro/MURAL Reporting & Analytics: Power BI, Tableau, advanced Excel; strong ability to produce quarterly, annual, and executive- level reports. Governance & Compliance: ServiceNow, Archer GRC, or similar platforms Strong report-writing and presentation skills, with attention to detail and executive-level clarity Strong analytical and problem-solving abilities Business level fluency in English More ❯
relationship skills · Be self-motivated, proficient in managing own workload and able to prioritise tasks · Experienced with ITSM tools · Microsoft certified professional* · SCCM, AD, SentinelOne, MS Outlook, Office 365, ServiceNow · Needs to be continually learning the latest platforms and technology tools · Overall technical understanding of all IT platforms and services (e.g., networking, hardware, web development, app development, cloud computing, etc. More ❯
in cross-functional teams Good understanding of DevOps principles, CI/CD, and version control Excellent communication skills, able to bridge technical and business discussions Preferred Skills Knowledge of ServiceNow, SAP, Salesforce, Pega, or other SaaS platforms for integration purposes Experience with data transformation, ETL tools, or scripting languages (Python, JavaScript) Understanding of security, compliance, and governance in cloud integrations More ❯
Nottingham, England, United Kingdom Hybrid/Remote Options
Klipboard
also be able to organise and manage their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company Info You may More ❯
firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and Logistics infrastructure environments. More ❯
Telford, England, United Kingdom Hybrid/Remote Options
HM Revenue & Customs
or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your More ❯
Worthing, England, United Kingdom Hybrid/Remote Options
HM Revenue & Customs
or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your More ❯
Liverpool, England, United Kingdom Hybrid/Remote Options
HM Revenue & Customs
or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your More ❯
Edinburgh, Scotland, United Kingdom Hybrid/Remote Options
HM Revenue & Customs
or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your More ❯
Manchester Area, United Kingdom Hybrid/Remote Options
HM Revenue & Customs
or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 Create Deliver Support). Transitional Sites Information If your More ❯
Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and … detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish More ❯
Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and … detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish More ❯
Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and … detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish More ❯
Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and … detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish More ❯
Role: ServiceNow Architect Location: Remote in Europe Type: Contract (Outside IR35) Summary We're seeking a seasoned ServiceNow Architect to lead enterprise-scale solution design, platform governance, and integration strategy across core ServiceNow products (ITSM, ITOM, HRSD, CSM). The ideal candidate also brings hands-on Salesforce experience to architect and deliver robust integrations and cross-platform processes. You will … drive architectural standards, scalability, security, and value realization while guiding delivery teams and stakeholders. Key Responsibilities Architecture & Solution Design Own end-to-end architecture across ServiceNow modules (e.g., ITSM, ITOM/Discovery/Service Mapping, HRSD, CSM, SPM/App Engine). Define data models and align with CSDM standards; establish CMDB strategy, health, and governance. Create high-level and … detailed solution designs, sequence diagrams, and integration contracts. Salesforce Integration Architect integrations between ServiceNow and Salesforce (e.g., Service Cloud/Sales Cloud/Experience Cloud) using REST/SOAP, OAuth 2.0, webhooks/Platform Events, and IntegrationHub/MuleSoft or other iPaaS. Define data synchronization, error handling, security, and performance patterns for cross-platform workflows. Platform Governance & Best Practices Establish More ❯
As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond … whilst ensuring KPMG risk and quality standards are adhered to. Key aspects of the role are: Lead the technical delivery of a portfolio of projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Provide senior technical leadership and mentoring to junior architects and offshore development teams. Deliver compelling solution demonstrations across the … ServiceNow platform. Assist development teams in resolving technical issues through all stages of the project lifecycle. Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources. Support the ServiceNow presales opportunity lifecycle. Contribute to the development of KPMG’s ServiceNow based product roadmap. Operate as a member of the More ❯
As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond … whilst ensuring KPMG risk and quality standards are adhered to. Key aspects of the role are: Lead the technical delivery of a portfolio of projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Provide senior technical leadership and mentoring to junior architects and offshore development teams. Deliver compelling solution demonstrations across the … ServiceNow platform. Assist development teams in resolving technical issues through all stages of the project lifecycle. Continuous growth of knowledge around the ServiceNow platform through certifications, internal/external webinars, case studies, training, community and other resources. Support the ServiceNow presales opportunity lifecycle. Contribute to the development of KPMG’s ServiceNow based product roadmap. Operate as a member of the More ❯
Belfast Metropolitan Area, United Kingdom Hybrid/Remote Options
Version 1
improvement and business innovation at the heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven Level 1/Level 2 IT Service Desk Team Leader. … track record of managing a service desk team in a fast-paced environment. Strong understanding of IT infrastructure, systems, and troubleshooting methodologies. Experience with service desk management tools (e.g., ServiceNow, Jira, Zendesk). Knowledge of ITIL frameworks and best practices; ITIL certification preferred. Excellent leadership and team management skills. Strong communication, interpersonal, and problem-solving abilities. Customer-focused mindset with More ❯
East London, London, United Kingdom Hybrid/Remote Options
Lynx Recruitment Limited
About the Role: We are seeking an experienced ServiceNow Architect to join a dynamic team on a 6-month contract. The role sits inside IR35 , with the client managing payroll and covering employer National Insurance contributions. The successful candidate will design, implement, and optimise ServiceNow solutions to meet business needs while ensuring alignment with strategic objectives and regulatory requirements. Key … Responsibilities: Lead the architecture, design, and implementation of ServiceNow modules across the enterprise. Design and govern the technical architecture for Change Management and CMDB in ServiceNow, ensuring integration, scalability, and alignment with platform best practices. Define solution architecture, including workflows, integrations, and system enhancements. Collaborate with stakeholders to gather requirements and translate them into scalable ServiceNow solutions. Ensure best practices … governance, and compliance within the ServiceNow environment. Provide technical guidance and mentorship to ServiceNow developers and administrators. Support upgrades, performance tuning, and troubleshooting within the platform. Essential Skills & Experience: Proven experience as a ServiceNow Architect, with hands-on experience in multiple ServiceNow modules. Strong understanding of ServiceNow architecture, integrations, and data management. Experience in design and delivery of enterprise-level More ❯
experience in a 3rd line or senior technical role. In addition, you will also have: • 3rd Level qualification in IT or Computing (an advantage) • Experience with ITSM tools (e.g., ServiceNow). • Excellent troubleshooting and problem-solving skills. • Strong communication and interpersonal skills. • ITIL certification (Foundation or higher) preferred What you will be doing: • Line management of a versatile and talent More ❯
ideally within legal or large enterprise Strong knowledge of ITIL v4 (Foundation certificate essential) Familiarity with Problem, Incident & Change Management best practices Hands-on experience using ITSM tools (e.g. ServiceNow, BMC Remedy, Cherwell) Excellent analytical, communication, and stakeholder engagement skills Calm under pressure, highly organised, and confident leading in fast-paced environments Strong reporting/documentation skills and a continuous More ❯