126 to 150 of 1,152 ServiceNow Jobs in the UK

Operations Centre), vulnerability and penetration testing, Cyber Essentials Plus and ISO 27001 A working understanding of MSP tools such as IT Glue, Datto and ServiceNow Strong proficiency in AI and automation Experience contributing to technical solutions for SME to Enterprise businesses A working knowledge of ITIL (Information Technology Infrastructure Library ...

understanding of IT asset lifecycle management, including procurement, deployment, inventory management, and decommissioning. Familiarity with IT service management processes and ticketing systems such as ServiceNow, Jira, or similar platforms. Good working knowledge of Windows, macOS, and mobile device environments. Proficiency in Microsoft Office, particularly Excel, for reporting and asset tracking. ...

Webex, Team Viewer, Zoom and MS TeamsWindows 10/Windows 11 working knowledgeITIL V3 or AbovePowershellKnowledge/experience of the following are advantageous:ServiceNow ITSM toolVMwareCUCMCCST or Networking skillsSpecial requirementsThe successful candidate will be expected to participate on an on call rota for out of hours (the Global Operations team ...

Relevant certifications such as: CompTIA Security+ Microsoft SC-900 IASME Cyber Essentials Practitioner Microsoft Security certifications Experience working with ITSM platforms such as ServiceNow or similar service management tools Experience using documentation platforms such as IT Glue, Hudu or equivalent solutions Understanding of cyber security risk management methodologies Exposure ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

Cisco Active Microsoft certifications such as AZ-305, MS-100, or MS-101 Experience with RMM, PSA, or managed service tools like Datto RMM, ServiceNow, IT Glue, or Rewst ITIL Foundation or similar service management qualification Project Management qualification such as Prince2 or PMP Experience with automation platforms and workflow ...

internal customers and external vendors. 5. Effective Customer service skills. 6. Excellent problem solving, diagnosing and troubleshooting skills. 7. Solid ITSM experience utilizing ServiceNow or similar tool. Education & Experience: Bachelor’s degree in information technology or a related field preferred; equivalent technical experience considered. 5+ years of experience ...

solutions. Scripting or automation skills using Python, Bash, PowerShell or Ansible. Exposure to Azure, AWS, VMware or other virtualised and cloud environments. Familiarity with ServiceNow ITSM and security tooling change and incident management processes. Experience supporting internal and external audits and managing relationships with risk, compliance and assurance teams. Relevant ...

skills Working knowledge of: - Windows 10/11 - Microsoft 365 - Active Directory/Entra ID (basic user management) Experience using ticketing systems (e.g. HaloPSA, ServiceNow, Freshservice, ConnectWise) Ability to work effectively in a fast-paced, SLA-driven environment MSP experience supporting multiple customers and environments Exposure to Intune, Azure ...

requirements and priorities. Able to resolve issues or come up with a workaround while under pressure. Desirable Technologies Experience using ITSM tools such as ServiceNow Microsoft Autopilot Microsoft Defender JAMF Apple Mac OSX Apple iOS Microsoft Teams Rooms Networking technologies such as TCP/IP, VLANs. Interview process 1 Stage ...

leads and managers on service performance, engineer accountability, ticket ownership, service risks and corrective actions.Experience using ITSM platforms such as ManageEngine ServiceDesk Plus, Autotask, ServiceNow, Halo or similar tools.Ability to remain calm under pressure, manage competing priorities and coordinate actions across multiple teams and clients, ensuring agreed improvements are delivered ...

e.g., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable.The following technical skills would be beneficial:Understanding of ServiceNow or related ITSM toolWindows-based Applications experienceAdvanced SQL skills in SQL Server and knowledge of SSRSActive DirectoryUnderstanding of operating systems, cloud platforms and basic programming ...

managers on service performance, engineer accountability, ticket ownership, service risks and corrective actions. Experience using ITSM platforms such as ManageEngine ServiceDesk Plus, Autotask, ServiceNow, Halo or similar tools. Ability to remain calm under pressure, manage competing priorities and coordinate actions across multiple teams and clients, ensuring agreed improvements are delivered ...

Tech Bar/Walk-up support service Active Directory and Exchange administration knowledge Understanding of Microsoft Entra ID, Azure and Intune Experience using ServiceNow for incident and request management Any previous support Experience supporting macOS devices and managing devices through Jamf. We know that great talent comes from many backgrounds. ...

requirements and priorities. Able to resolve issues or come up with a workaround while under pressure. Desirable Technologies Experience using ITSM tools such as ServiceNow Microsoft Autopilot Microsoft Defender JAMF Apple Mac OSX Apple iOS Microsoft Teams Rooms Networking technologies such as TCP/IP, VLANs. Interview process 1 Stage ...

Microsoft BitLocker or other enterprise tools. Enterprise Endpoint Security Solutions: Microsoft Defender EDR, McAfee, etc. Microsoft Office 365 and Entra AD. IT Asset Management: ServiceNow, Flexera, etc. Microsoft PowerPoint, Project & Visio. Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11. Knowledge of desktop virtualization and thin client technologies, including ...

Windows11, Microsoft365 and common enterprise end‐user technologies. Experience supporting common workplace technologies, including laptops, mobile devices, printers, and meeting‐room equipment. Experience using ServiceNow or a comparable enterprise IT service‐management platform to manage incidents and service requests. Strong troubleshooting, analytical and problem‐solving skills, with the ability ...

Intune (Endpoint Manager) VMware vSphere/Hyper-V Networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi) Cloud services & identity management Enterprise ITSM tools (ServiceNow, Jira Service Management, or similar) About You Has previous IT support or service desk experience within a networked or enterprise environment. Understands Windows OS, Microsoft ...

with evidence of improving value, performance and accountability.Strong analytical capability, including translating service, risk and financial measures into clear executive insight and action.Experience with ServiceNow data and reporting, with working knowledge of Power BI and Excel.Excellent judgement, discretion, communication, facilitation and influencing skills.Ability to operate effectively as the principal delegate ...

hybrid environments Experience producing automated reports for audit and compliance Strong analytical, problem-solving, and communication skills Desirable Skills and Experience Experience working with ServiceNow and/or Jira for workflow automation or integrations Exposure to broader information security or identity security domains Familiarity with DevOps or CI/ ...

authentication protocols and technologies (SSO, MFA, Entra, Azure AD, LDAP, SAML, OAuth). Experience integrating IGA platforms with HR systems (e.g., Workday, SAP), ServiceNow, and other enterprise applications. Proficiency in scripting (PowerShell, JavaScript, BeanShell) and API integration (REST, SCIM, JDBC). Excellent communication and stakeholder management skills, with the ability ...

leadership within a complex, multi‐site or pan‐European environment. Proven track record of implementing ITIL v4 and ITSM tools (e.g. Jira Service Management, ServiceNow). Experience operating a service framework across a mixed estate of infrastructure and business applications, including at least one major ERP platform. Strong governance, process ...

Proven track record of developing and managing KPIs to measure and improve service delivery performance. Tooling and Technologies: Familiarity with service management tools (e.g., ServiceNow, Jira Service Management) and IT support technologies. What you’ll bring to the role Proven Experience in IT Service Management: Demonstrated success in managing ...

customisation Experience contributing to Maximo implementation or migration projects Red Hat OpenShift, Kubernetes, and containerised deployment Automated deployment pipelines and version-controlled configuration promotion ServiceNow or equivalent ITSM tooling IBM Maximo Manage v9.0 or v8.0 certification, or MAS Foundation. Candidates without certification should be willing to achieve it within their ...