Mindset: Growth mindset with ability to work with a diverse and global team Technology Knowledge: Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI. Project Management: Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital More ❯
in Kubernetes for container orchestration and managing containerized applications. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools e.g., ServiceNow, Jira. Good communication and problem-solving skills. Set yourself apart: Associate-level cloud certification in AWS, GCP or Azure. Hands-on experience in AWS, GCP More ❯
Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. In depth knowledge of ServiceNow - both as an agent and developer preferred In depth knowledge of Workday business process, transaction, and reporting structure Education: Bachelor's/University degree, Master More ❯
Job Description: Mars Global Services is investing in talent to create and deliver ServiceNow Product Solutions that maximize platform capabilities and deliver value at scale across the enterprise. As a Senior Solutions Architect - ServiceNow , you will lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline … goals and simplify complex processes, maximizing value through a "simple, streamlined, and scalable" approach. What are we looking for? 8+ years of experience in ServiceNow solution architecture, product design, and implementation. Bachelor's degree in Computer Science, Artificial Intelligence, or a related field. Deep knowledge of ServiceNow's key product … suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation). Knowledge of ServiceNow's UX frameworks, AI-driven experiences, and process automation capabilities. Experience with Now Assist AI, Virtual Agent, and Next Experience frameworks. Strong strategic mindset with the ability to translate enterprise goals into real-world ServiceNow product solutions. More ❯
Job Description: Mars Global Services is investing in talent to create and deliver ServiceNow Product Solutions that maximize platform capabilities and deliver value at scale across the enterprise. As a Senior Solutions Architect - ServiceNow , you will lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline … goals and simplify complex processes, maximizing value through a “simple, streamlined, and scalable” approach. What are we looking for? 8+ years of experience in ServiceNow solution architecture, product design, and implementation. Bachelor’s degree in Computer Science, Artificial Intelligence, or a related field. Deep knowledge of ServiceNow’s key product … suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation). Knowledge of ServiceNow’s UX frameworks, AI-driven experiences, and process automation capabilities. Experience with Now Assist AI, Virtual Agent, and Next Experience frameworks. Strong strategic mindset with the ability to translate enterprise goals into real-world ServiceNow product solutions. More ❯
of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable working across Windows, iOS/macOS environments. Familiar with ITIL processes, service management tools (e.g. ServiceNow), and scripting (PowerShell, Python). Strong communication, organisation, and problem-solving skills. Contract Details: £250 - £300 per day IR35: Inside IR35 6 months Hybrid working More ❯
of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable working across Windows, iOS/macOS environments. Familiar with ITIL processes, service management tools (e.g. ServiceNow), and scripting (PowerShell, Python). Strong communication, organisation, and problem-solving skills. Package: Inside IR35 6 months Hybrid working (3 days on site mandatory) I More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Intec Select
of Workday, Salesforce, Dynamics, and other SaaS platforms. Comfortable working across Windows, iOS/macOS environments. Familiar with ITIL processes, service management tools (e.g. ServiceNow), and scripting (PowerShell, Python). Strong communication, organisation, and problem-solving skills. Contract Details: £250 - £300 per day IR35: Inside IR35 6 months Hybrid working More ❯
Hampshire, England, United Kingdom Hybrid / WFH Options
Tate Recruitment
Practitioner or equivalent agile/traditional project management qualification. Proven project and people management skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). Technical IT background. Familiarity with IT in a Higher Education environment. ITIL v4 More ❯
acting as 2nd/3rd line support for infrastructure-related issues Escalate incidents to vendors as necessary Manage incidents using ticketing systems such as ServiceNow Skills/Knowledge Technical Skills Proven experience in IT service management operations Basic knowledge of networking (TCP/IP, proxy, firewall, switching, routing, WiFi) Basic More ❯
skills. Should have experience in OS deployment (win 10 and 11) Experience with windows 10 to Windows 11 upgrades Experience with managing Group Policy ServiceNow ticketing tool experience needed. Should have Power shell scripting/automation experience SCCM/MECM Knowledge More ❯
and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change More ❯
and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Eutopia Solutions
support function Excellent troubleshooting skills, especially with MS Word, Excel and PowerPoint Experience with logging and tracking support issues in Service Management Toolsets (preferably ServiceNow) You will have experience in providing remote access support, this includes providing support for wireless connectivity, VP, and VDI Services Ideally you will have experience More ❯
and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change More ❯
Coventry, England, United Kingdom Hybrid / WFH Options
Lorien
equivalent) with 5+ years of experience in delivering and maintaining IT services in mission-critical environments. Experience working with Agile frameworks and tools (e.g. ServiceNow, JIRA, Confluence). Strong understanding of systems management, capacity planning, performance tuning, and proactive monitoring. Familiarity with ITIL-based service management and change control processes. More ❯
Practitioner or equivalent agile/traditional project management qualification. Proven project and people management skills. Experience with ITIL methodologies and service management platforms (e.g., ServiceNow). Proficiency in Microsoft Office applications (Visio, Excel, Word, MS Project). Technical IT background. Familiarity with IT in a Higher Education environment. ITIL v4 More ❯
Proven experience in high-volume, complex operational settings. Strong analytical, problem-solving, and communication skills. Familiarity with ITIL frameworks and Incident Management Software (e.g., ServiceNow). A relationship-builder who thrives in a collaborative environment. Ready to Make a Difference? If you're passionate about operational excellence and eager to More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Reed Technology
problem-solving skills with a structured and methodical approach. Understanding of Lean, Agile, and DevOps principles within a service-centric delivery model. Knowledge of ServiceNow, particularly the Release/Change modules, or willingness to upskill. Benefits: Competitive salary with a Civil Service pension with an average employer contribution of 28.97 More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service). Your role As an integral part of our ServiceNow and Remedy team, you'll have fantastic opportunities to develop both yourself and our collective. As part of the team, you'll be empowered to More ❯
as SQL Server. Expertise in virtualisation technologies (VMware, Hyper-V). Knowledge of security protocols, firewalls, and data encryption. Experience with ticketing systems (e.g., ServiceNow, Jira). Familiarity with remote management tools and diagnostic software. Highly developed problem-solving skills and the ability to analyse and resolve complex issues. Strong More ❯
stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues More ❯
and communication skills. Ability to analyse processes, identify control requirements and design processes Experience of Identity Management and Governance tools (e.g. Microsoft AD, Entra, ServiceNow, etc) Please note these are office-based roles in Southampton, ideally requiring on-site attendance five days per week (flexibility for four may be discussed More ❯
and communication skills. Ability to analyse processes, identify control requirements and design processes Experience of Identity Management and Governance tools (e.g. Microsoft AD, Entra, ServiceNow, etc) Please note these are office-based roles in Southampton, ideally requiring on-site attendance five days per week (flexibility for four may be discussed More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work More ❯