126 to 150 of 740 ServiceNow Jobs in the UK

document all processes and procedures needed by the EMEA IT Project Portfolio Management team. Develop the team's use of appropriate tools - specifically ServiceNow PPM and SharePoint. Compilation of the Annual Investment Budget Work closely with the Heads of Domain and others in their team to ensure they complete what ...

focus on deskside operations.Proven success leading global initiatives and implementing ITIL service models.Experience translating ITSM frameworks into operational execution across regions.Strong proficiency in ServiceNow reporting and endpoint management solutions.Excellent analytical, communication and executive stakeholder management skills.Skills & QualificationsLeadership and organizational alignment across global teams.Deep understanding of ITIL frameworks and service management ...

mitigating repeatable cases and creating knowledge-based articles (KBA's). Responsibility for resolving Incidents and Service Requests to SLA using tools such as ServiceNow, InTune and SCCM. Engaging with Capgemini MIM for the management and resolution of major incidents. Modern workplace management experience using Autopilot would be advantageous. Accurate ...

environments. Strong troubleshooting, analytical and problem-solving skills. It would be great if you had: Knowledge of WPS Pensions and Compensation systems. Experience with ServiceNow, Dimensions and DIP File Share. Familiarity with Compendia, Touch and Compose. Understanding of Privileged Access Management (PAM) and security controls. Existing DV or SC clearance. ...

Cyber Essentials frameworks Experience or familiarity with Active Directory/Azure AD (Entra ID)/Exchange; Role-based access control (RBAC); ITSM tools (e.g. ServiceNow, FreshService)What’s in it for you: Opportunities for career developmentCompetitive discretionary annual bonusGenerous pension scheme where we contribute 8% of your salary from ...

risk management capabilities, using data-driven insights to improve service performance and business outcomes. Solid technical understanding of IT infrastructure, service management tooling (e.g. ServiceNow, BMC Helix, Jira) and automation technologies to enhance service delivery and user experience.What’s in it for you? Working at M&S means being part ...

Experience with digital adoption and learning platforms including WalkMe, Whatfix, Pendo, Trailhead, Agentforce, SAP EnableNOW, or related tools Experience supporting platform implementations such as ServiceNow, Salesforce, or SAP Proven ability to influence senior stakeholders and lead cross-functional initiatives in fast-paced environments Strong communication, analytical, problem-solving, and stakeholder ...

support. Duties: Support and maintain business systems, applications and databases, ensuring they operate effectively and meet business needs. Monitor, prioritise and escalate tickets through ServiceNow in line with SLAs and security requirements. Investigate incidents and system errors, working with users to identify and implement solutions. Apply data fixes and support ...

application landscapes including:ERP (e.g. SAP, Oracle)Bespoke and COTS applications (e.g. Salesforce, MS Dynamics)Integration and middleware platformsExperience with service management tools (e.g. ServiceNow)Experience working in a matrixed or global delivery modelWho we are:At NTT DATA, you have endless opportunities to think big, act bold and take ...

shape new products, propositions, services or business models. Knowledge of CRM, customer engagement platforms or customer service technologies such as Salesforce, Microsoft Dynamics, ServiceNow, Genesys or NICE is advantageous. Understanding of AI-enabled customer experiences, intelligent automation or emerging digital capabilities. Strong analytical, problem-solving and stakeholder management skills. Excellent ...

make sensible decisions under pressure taking a balanced view of client demands and Kainos commercials. Desirable: Experience of working with key ITSM for example ServiceNow Accreditation of ITIL foundation or similar. The successful candidate will exhibit the following: Delivery Manage the transition of projects from the development environment into support ...

translate analysis into insightsFosters strong connections and works in collaboration with other teams & departmentsKnowledge of systems and relevant software applications (ITSM toolsets – ideally ServiceNow)Service Management process and lifecycle management - previous experience with Service Management communication and interaction channels.Knowledge of modern approaches to Service Management, including automation.Proven skills in matrix ...

mapping, analytical and facilitation skills, with the ability to make complex service arrangements clear and actionable.“Nice To Have” Skills and Experience:Experience with ServiceNow or a comparable ITSM platform, particularly service catalogue, CMDB, CSDM, service mapping, knowledge or workflow capabilities!Understanding of SRE concepts such as SLAs, SLOs, SLIs ...

agent-based workflows and autonomous task execution models. Hands-on experience with SDLC platforms and tools such as Jira, GitHub, GitLab, Azure DevOps, Jenkins, ServiceNow, Figma, Playwright, or similar. Strong understanding of DevSecOps, CI/CD pipelines, containerization technologies, and Infrastructure as Code. Experience designing both high-level and detailed ...

loop design Knowledge & Retrieval RAG architectures Vector databases Semantic search Enterprise search Document ingestion Knowledge graphs (advantageous) Integration APIs Event-driven architectures Microsoft ecosystem ServiceNow CRM/ERP integration Identity management Software Engineering Python REST APIs Git CI/CD Containers Infrastructure as Code Testing AI systems Platform Engineering Kubernetes ...

track record of taking ownership of outcomes end to end.Platform & architecture literacy: Strong understanding of technology products and platforms (e.g. Microsoft 365, ServiceNow) and how they integrate within an enterprise environment, underpinned by sound enterprise-architecture, security, scalability and integration principles.AI savviness & future focus: Demonstrated enthusiasm and intellectual curiosity ...

security practices, including zero‐trust principles, identity‐centric security, and integration with broader cyber risk programmes* Applications knowledge + A solid understanding of RSA, ServiceNow, Cyber Ark* Technical knowledge: Ability to self-service on systems analysis requiring advanced excel and some basic sql.* **PERSONAL REQUIREMENTS*** Excellent communication skills* Results driven ...

Newcastle Building Society is seeking an experienced IT Service Improvement Manager to lead the evolution of IT service management, driving automation and operational excellence across Technology Services. You will own the ITSM platform, shape its ...

Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers … quality standards are adhered to. Key aspects of the role are: Lead the technical delivery of a portfolio of projects based on the ServiceNow platform Define technical solutions (at an architectural and design level of detail) Provide senior technical leadership and mentoring to junior architects and offshore development teams. Deliver ...

ServiceNow Solution Architect (GRC, IRM, Risk) Architect governance platforms that stand up to scrutiny The Solution Architect – GRC/Risk is responsible for leading the architecture, design, and implementation of ServiceNow Governance, Risk, and Compliance (GRC) and Integrated Risk Management (IRM) solutions for Pulsar’s clients.This role combines deep technical … expertise in the ServiceNow platform with a strong understanding of enterprise risk, compliance, and audit processes. The Solution Architect acts as a trusted advisor to clients and internal stakeholders, ensuring all solutions are scalable, secure, compliant, and aligned with both business objectives and regulatory frameworks.Operating at both strategic and hands ...

support and assistance with testingDesign and document scalable deployments aligned with industry best practices and customer specific environments, integrating with tools like Intune, SCCM, ServiceNow, and Entra ADIdentify areas of further system integration (API etc.) and assist with configurationDrive Adoption and Technical EnablementBuild, document and execute tailored technical onboarding … TeamViewer product suiteStrong knowledge of EUC, DEX, and endpoint technologies (e.g., Windows/macOS, Intune, SCCM, VMware, Nexthink).Familiarity with ITSM platforms (e.g., ServiceNow), identity providers (e.g., Azure AD, Okta), and SaaS/cloud-native integrations.Scripting/automation experience (PowerShell, Bash, Python) and working knowledge of REST APIs.Proven ability ...

assistance with testing Design and document scalable deployments aligned with industry best practices and customer specific environments, integrating with tools like Intune, SCCM, ServiceNow, and Entra AD Identify areas of further system integration (API etc.) and assist with configuration Drive Adoption and Technical Enablement Build, document and execute tailored technical … product suite Strong knowledge of EUC, DEX, and endpoint technologies (e.g., Windows/macOS, Intune, SCCM, VMware, Nexthink). Familiarity with ITSM platforms (e.g., ServiceNow), identity providers (e.g., Azure AD, Okta), and SaaS/cloud-native integrations. Scripting/automation experience (PowerShell, Bash, Python) and working knowledge of REST APIs. ...

Role We are seeking an experienced ServiceNow TSOM Architect to design and lead enterprise-scale Technology Service Operations Management (TSOM) solutions. The role involves architecting scalable IT Operations frameworks, implementing observability and AIOps capabilities, and driving operational excellence across hybrid and multi-cloud environments. The ideal candidate will possess strong … expertise in ServiceNow ITOM/TSOM modules, enterprise integrations, CMDB governance, and operational automation. This is a client-facing role requiring technical leadership, stakeholder engagement, and hands-on architectural delivery. Responsibilities Design and implement end-to-end ServiceNow TSOM architecture aligned with enterprise IT Operations strategy Lead large-scale TSOM ...

Windows 10/11 Microsoft 365 Active Directory Desktop & Laptop Support Hardware & Software Troubleshooting Basic Networking (LAN/WAN/TCP-IP) ITSM tools (ServiceNow preferred) Responsibilities: Device build & rollout End-user technical support IT equipment maintenance Hardware & software troubleshooting Datacentre hands & eyes support If you're interested, please send ...

Grafana or similar Strong understanding of NetDevOps principles Agile/Scrum delivery experience Desirable Cisco networking Palo Alto or Fortinet OCI Helm GitOps ArgoCD ServiceNow Tech Stack Terraform, Ansible, AWS, Azure, Kubernetes, Docker, Git, GitLab CI, Jenkins, GitHub Actions, Linux, Bash, Python, Prometheus, Grafana, Helm, GitOps #J-18808-Ljbffr ...