ServiceNow Chief Architect To 190k base ServiceNow Flex Location A unique opportunity to join a global ServiceNow Partner to lead the ServiceNow tech capability as UKI Chief Architect for the ServiceNow practice. This is a newly created role, you will work at CXO level, support the ServiceNow business as tech leader, you will focus across Client delivery Enablement Practice Dev … GTM activities Bids In essence you will be the lead authority on all ServiceNow engagements from a tech/design leadership perspective True leadership role Financial services experience is a benefit, but not essential To 190k base/bonus/bens More ❯
SCCM/Intune (Windows endpoint management) Microsoft 365 suite Adobe Creative Suite Active Directory & Azure AD OKTA SSO and MFA solutions Networking fundamentals (TCP/IP, Wi-Fi, VPNs) ServiceNow (or similar ITSM tool More ❯
practices. Use ITSM and analytics tools to track trends and recommend automation for efficiency. Skills and experience required as the IT Service Quality Lead: Proficiency with IT ticketing systems (ServiceNow, Jira, Zendesk) and knowledge management tools. Strong understanding of ITIL processes and service management best practices. Skilled in data analysis, trend reporting, and root cause investigation. Excellent communication, stakeholder engagement More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Larbey Evans
enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms More ❯
Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions
000+ users) Strong skills in AD, Azure AD, Microsoft 365, RBAC, MFA, SSO Understanding of IAM frameworks, compliance standards, and cybersecurity best practices Familiarity with ITSM tools like ServiceNow or Freshservice Microsoft certification in Identity & Access is a plus Sector experience in retail or multi-site operations is desirable Salary: up to 35K plus benefits, to include: Structured career path More ❯
Experience: 5+ years in IT Operations, consulting, or related technical roles Hands-on experience with observability platforms : Dynatrace, AppDynamics, Datadog Experience with AIOps/ITSM tools : BigPanda, Splunk ITSM, ServiceNow, or equivalent Expertise in Event Management and OpenTelemetry Strong knowledge of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering solutions to large enterprise clients Ability to bridge More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Morela
Experience: 5+ years in IT Operations, consulting, or related technical roles Hands-on experience with observability platforms : Dynatrace, AppDynamics, Datadog Experience with AIOps/ITSM tools : BigPanda, Splunk ITSM, ServiceNow, or equivalent Expertise in Event Management and OpenTelemetry Strong knowledge of ITSM/ITIL frameworks and Enterprise Architecture principles Proven experience delivering solutions to large enterprise clients Ability to bridge More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Carrington Recruitment Solutions Limited
likes of M365 applications and Azure IaaS. Ideally we need a good all rounder with several years experience. Read on for more details Key Responsibilities: Incident Management: Respond to ServiceNow tickets and resolve incidents. Administration and Monitoring: Administer and monitor various systems including Windows Server, Azure, Entra ID, Intune, VMWare, VXRail, Cato Platform, Rubrik, Commvault, Juniper Mist, and APC. Daily More ❯
london, south east england, united kingdom Hybrid / WFH Options
Mentmore
environment. Strong knowledge of Entra ID, Azure, Teams, and Intune. Experience with PowerShell scripting and M365 security/compliance tools. Familiarity with ITIL practices and service management tools (e.g., ServiceNow). Broad expertise in on-premise and cloud-based infrastructure and security technologies. Understanding of cloud governance frameworks, including IAM, encryption, and compliance. Excellent written and verbal communication skills. Results More ❯
DLP policies. Maintain security posture using Secure Score and Compliance Manager • Zero Trust Network: Contribute to AD and security-related configurations supporting Zero Trust principles and related BAU work. • ServiceNow Ticketing: Handle incidents, service requests, and mini projects. BAU typically accounts 40% of workload. • PowerShell Scripting: Automate routine tasks and configurations across O365 services • Policy Development: Support creation and enforcement More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
Coordination Continuous Improvement Support Cost Management & Optimisation Incident & Problem Management Support Collaboration with Internal Teams What you'll need to succeed Proficiency with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of OT assets. Good understanding of incident response stages and handling. Knowledge More ❯
Coalville, England, United Kingdom Hybrid / WFH Options
CDW UK
service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of More ❯
leicester, midlands, united kingdom Hybrid / WFH Options
CDW UK
service requests according to ITIL processes and local procedures. Ensure that incoming incidents and service requests are correctly categorised and all relevant information is recorded in the logging tool (ServiceNow) Provide a 1st line support service whilst making decisions on the best time to resolve the incident (over the phone or call back) depending on other calls waiting, time of More ❯
Jira, Confluence, Teams, SharePoint, Asana, Trello. Expertise in report-writing and analytics platforms such as Power BI, Tableau, and advanced Excel. Experience working with governance/compliance tools (e.g., ServiceNow, Archer GRC). Collaborative leadership style, with strong analytical and problem-solving skills. Ready to shape the future of global threat intelligence project management? Apply now through Deerfoot Recruitment for More ❯
Jira, Confluence, Teams, SharePoint, Asana, Trello. Expertise in report-writing and analytics platforms such as Power BI, Tableau, and advanced Excel. Experience working with governance/compliance tools (e.g., ServiceNow, Archer GRC). Collaborative leadership style, with strong analytical and problem-solving skills. Ready to shape the future of global threat intelligence project management? Apply now through Deerfoot Recruitment for More ❯
City of London, London, Coleman Street, United Kingdom
Deerfoot Recruitment Solutions Limited
Jira, Confluence, Teams, SharePoint, Asana, Trello. Expertise in report-writing and analytics platforms such as Power BI, Tableau, and advanced Excel. Experience working with governance/compliance tools (e.g., ServiceNow, Archer GRC). Collaborative leadership style, with strong analytical and problem-solving skills. Ready to shape the future of global threat intelligence project management? Apply now through Deerfoot Recruitment for More ❯
bring: Working knowledge of Windows Server administration. Experience managing and administering Active Directory. Proven experience providing IT support in an enterprise environment. Familiarity with IT Service Management systems (e.g., ServiceNow). Hands-on experience with virtualization technologies. If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please More ❯
of our platform. Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way More ❯
of our platform. Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way More ❯
of our platform. Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way More ❯
of our platform. Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way More ❯
london (city of london), south east england, united kingdom
Dexian Europe
of our platform. Understand our platform, cloud technologies, and troubleshooting practices to ensure successful resolution of challenging technical situations. Experience assessing, troubleshooting, resolving, and providing root cause analysis for ServiceNow Product issues related to upgrades, cloning, tables, reporting, performance analytics, artificial intelligence, automated test framework, studio and development tools, plugins and applications. Manage customers' expectations and experience in a way More ❯
related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office More ❯
related role Salesforce Admin 201 (ADX201) Btech/A level (technical or sciences) Understanding of incident, problem change and release management processes Stakeholder management skills Desirable Experience working with Servicenow Knowledge of the ITIL Service Management Framework Experience working with JIRA Additional Salesforce Certifications (Sales/Service Cloud) KEY RISKS (Refer to the specific risk assessments) LINK/DOCUMENTATION Office More ❯
NHS Hertfordshire and West Essex Integrated Care Board (468)
the business processes for the Digital Development and Automation Team. The post holder will manage and develop a small team of engineers in the delivery of RPA (UiPath), ITSM (ServiceNow), MS SQL server, bespoke web development and application support across the HBL partnership. The role is designed to build a combination of subject matter expertise and technical skills to develop More ❯