176 to 200 of 1,152 ServiceNow Jobs in the UK

teams. Strong background in: Incident Management, Problem Management, Change Management, Service Governance, and SLA & KPI Management. Experience working with ticketing systems such as Jira, ServiceNow, Zendesk, or similar. Strong stakeholder management and communication skills. Ability to manage multiple priorities in a fast-paced environment. Experience working within Agile and ITIL ...

/LLM workloads (Azure OpenAI, AI Foundry, AI Gateway). FinOps experience including cloud cost management and reporting. Experience integrating cloud platforms with ServiceNow or similar ITSM solutions. Experience operating a Platform-as-a-Product model. Experience establishing Acceptance-to-Run (ATR) and support models. Relevant certifications such as: Microsoft ...

Knowledge of Active Directory, Microsoft Entra ID, Office 365 administration tools and account administration would be advantageous. Familiarity with IT ticketing systems such as ServiceNow, FreshService or similar would be advantageous. An understanding of basic networking, Wi‐Fi and device connectivity would be advantageous. IT qualifications such as CompTIA A+ ...

/LLM workloads (Azure OpenAI, AI Foundry, AI Gateway). FinOps experience including cloud cost management and reporting. Experience integrating cloud platforms with ServiceNow or similar ITSM solutions. Experience operating a Platform-as-a-Product model. Experience establishing Acceptance-to-Run (ATR) and support models. Relevant certifications such as: Microsoft ...

Experience PSAppDeployToolkit. Flexera AdminStudio, InstallShield or ORCA. Microsoft Entra ID and Active Directory. Windows Autopilot and co-management. Azure Virtual Desktop or VDI environments. ServiceNow and ITIL processes. Application rationalisation. Experience supporting large-scale Windows 11 migrations. What You'll Bring You will be a technically capable and methodical problem ...

reviews, QBRs and senior stakeholder meetings. Demonstrable experience managing major incidents, customer escalations and service performance issues. Experience using ITSM platforms such as Salesforce, ServiceNow or equivalent systems. Ownership of KPI, SLA and operational reporting. Experience coordinating geographically dispersed teams and third-party suppliers. Strong analytical skills, including excellent Microsoft ...

Knowledge: Confidence using data to create and interpret service reports and dashboards, including Power BI Experience working with enterprise ITSM tools such as ServiceNow Excellent communication and influencing skills, with the ability to explain technical issues to non-technical audiences Ability to lead challenging conversations constructively and build strong relationships ...

GDPR. Hands-on experience with DevSecOps practices, automated testing, and infrastructure-as-code (where applicable). Experience with ITSM processes/tools (eg, ServiceNow) and on-call/production support. ...

detail Experience creating and maintaining technical documentation, including user stories, system documentation and database schemas Desirable Experience with IT Service Management platforms such as ServiceNow Previous experience within a fast-paced SME environment Exposure to large-scale systems integration projects What's On Offer? Private medical insurance Enhanced pension contribution ...

environments, including secure media handling. MECM OS deployment, task sequences and gold build processes. C# or other languages used for custom actions or tooling. ServiceNow, ITIL Foundation, and an understanding of agile and waterfall project delivery. Understanding of networking fundamentals, cloud technologies and relevant vendor certifications (e.g. Flexera, Microsoft). ...

understanding of Entra, Azure, Microsoft 365, on‐premise infrastructure and general business IT systems. Experience using ConnectWise Manage or another ITSM tool, such as ServiceNow, Remedy or Autotask. A strong passion for IT and a genuine interest in exploring and sharing new technologies and methodologies that can improve business efficiency. ...

understanding of Entra, Azure, Microsoft 365, on-premise infrastructure and general business IT systems. Experience using ConnectWise Manage or another ITSM tool, such as ServiceNow, Remedy or Autotask. A strong passion for IT and a genuine interest in exploring and sharing new technologies and methodologies that can improve business efficiency. ...

Service Continuity Protects Treasury operations by restoring service rapidly when incidents threaten payments, liquidity visibility, or regulatory obligations. Log, classify, and prioritise incidents in ServiceNow based on Treasury business impact Perform structured triage and initial diagnosis Resolve standard issues within SLA using approved knowledge base and runbooks Escalate complex ...

Azure/Entra ID Endpoint management (Intune, SCCM) EPOS or store systems Basic PowerShell or scripting knowledge Experience working with ITSM tools (e.g. Jira, ServiceNow) How We Assess Candidates Our interview process focuses on real-world troubleshooting, not textbook answers. Talking through how you would diagnose issues step-by-step ...

experience running an ITIL-aligned Change Enablement process, including chairing CABs and authorising changes. ITIL 4 Foundation certification. Hands-on change management experience in ServiceNow or a comparable IT service management tool. Good working knowledge of IT infrastructure, including Windows Server and desktop, networking, Microsoft 365, cloud services and VoIP ...

environment (ESSENTIAL) Strong customer service, written communication and telephone skills (ESSENTIAL) Experience using an ITSM or incident management platform such as HaloITSM, Freshservice or ServiceNow (DESIRABLE) CORE Competencies & SKILLS – BASED ON POSITION AND GRADE Customer-focused approach with a commitment to providing clear, timely and professional support. Logical troubleshooting ...

Cyber Assessment Framework (CAF) . Relevant certifications such as: CompTIA Security+ Microsoft SC-900 IASME Cyber Essentials Practitioner Experience using ITSM platforms such as ServiceNow or similar ticketing systems. Familiarity with documentation and configuration management platforms such as IT Glue or Hudu. Understanding of cyber risk assessment and risk management ...

Oracle Fusion functional areas: HCM/payroll, ERP financials, or EPM Experience of Oracle's quarterly release cycle and the change management it demands ServiceNow, Jira, or equivalent service and delivery tooling Understanding of Fusion security concepts (roles, data access, segregation of duties) and how they affect licensing and cost ...

management, and problem resolution. Familiarity with ITIL frameworks, SLA/KPI management, and customer engagement. Strong communication and relationship-building skills. Experience with JIRA, ServiceNow, or other ITSM tools. For Senior Candidates: 5+ years of experience in service delivery management for enterprise customers. Proven track record of driving service improvements ...

Cyber Assessment Framework (CAF) . Relevant certifications such as: CompTIA Security+ Microsoft SC-900 IASME Cyber Essentials Practitioner Experience using ITSM platforms such as ServiceNow or similar ticketing systems. Familiarity with documentation and configuration management platforms such as IT Glue or Hudu. Understanding of cyber risk assessment and risk management ...

delivery teams across business, data, IT, architecture, security, governance, and external partners. Experience with Power BI, Excel‐based reporting, data quality concepts, data cataloguing, ServiceNow, SAP, or similar enterprise systems would be advantageous. Strong understanding of data governance, data quality, security, privacy, and access control considerations in enterprise data environments. ...

data quality checks, monitoring, and alerting.Development Collaboration: Work closely with the in-house dev teams, escalating issues where needed.Incident & Task Management: Track incidents in ServiceNow; own the stability book of work in Jira.Observability & Controls: Improve monitoring, observability, and controls for our stack.Resiliency & Accountability: Improve resiliency and recoverability for our stack ...

technical or operational matters to non-technical audiences. The ability to influence teams, stakeholders and suppliers without relying on direct authority. Practical experience using ServiceNow, including its knowledge management and self-service capabilities. Experience working within multi-supplier or managed service environments. An ITIL qualification or another relevant service management ...

Line IT support environment for at least 12 months – preferably supporting the hospital/healthcare industry Previous experience working with ticketing systems such as ServiceNow or other equivalent ITSM platforms Experience adhering and working towards agreed SLAs and KPIs Understanding of IT workflows and ITIL practices Ability to work ...

Supporting secure IT infrastructures Zabbix, ECK monitoring toolsets Fujitsu Primergy servers NetApp Veeam backup and restore Awareness of ITSM toolsets, Jira Service Management and ServiceNow Patch management WSUS toolset knowledge Due to the role requirements you will need to be eligible and willing to obtain a high level of security ...