agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and manage the SIAM model to ensure cohesive end-to-end service delivery by overseeing vendor interdependencies and ensuring compliance More ❯
agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and manage the SIAM model to ensure cohesive end-to-end service delivery by overseeing vendor interdependencies and ensuring compliance More ❯
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
Portsmouth, Hampshire, United Kingdom Hybrid / WFH Options
McNally Recruitment Ltd
with diverse stakeholders. Experience in quality assurance and continuous improvement. Knowledge of Salesforce and understanding the difference between Salesforce & SaaS services . Experience with ServiceNow . Advantageous Skills: Experience within the public sector. Experience within pre-sales or business development. Current active SC clearance or previously held SC clearance. Benefits More ❯
further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS devices (iPhone, iPad, Mac), Windows hardware, and meeting room technology. Develop More ❯
Welwyn Garden City, Hertfordshire, South East, United Kingdom
Hays
further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS devices (iPhone, iPad, Mac), Windows hardware, and meeting room technology. Develop More ❯
Employment Type: Contract
Rate: Up to £22.56 per hour + £22.56 per hour (via umbrella)
and basic troubleshooting of API-related issues. Experience using monitoring tools to identify and report system issues. Experience working with service management platforms like ServiceNow or similar tools. More ❯
and basic troubleshooting of API-related issues. Experience using monitoring tools to identify and report system issues. Experience working with service management platforms like ServiceNow or similar tools. More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
Prometheus Group
of a team. Excellent organizational and time management skills Exceptional communication and customer service skills Preferred • Experience with work ticketing systems such as TeamSupport, ServiceNow, JIRA, Salesforce • Strong technical skills • Experience with software implementations and SaaS solutions • Experience in or with large manufacturing industries such as Oil & Gas, Chemicals etc. More ❯
Agile practices - Demonstrable experience within a ITSM role with a focus on service transition, release management and service introduction - Proficient in tools like JIRA, ServiceNow, or similar We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all More ❯
Agile practices - Demonstrable experience within a ITSM role with a focus on service transition, release management and service introduction - Proficient in tools like JIRA, ServiceNow, or similar We want to hire the whole version of you. We are committed to ensuring that everyone feels accepted and welcome applicants from all More ❯
the Consulting sector and in roles specifically supporting or managing change. Experience with collaboration tools and digital platforms (such as MS O365 suite, SAP, ServiceNow, and Salesforce). Ability and willingness to rapidly develop skills while operating in a fast-paced environment. Fluency in a second European language such as More ❯
future projects Collaborate with other IT team members to address larger issues and implement improvements About you: Experience with enterprise ticketing systems such as ServiceNow, ConnectWise, Zendesk, Jira Demonstrated capability managing and supporting both Mac & Windows Device management experience with tools such as Jamf, Airwatch, Mosyle or HexNode Experience with More ❯
ISTQB qualified, with broad and deep experience in functional testing and understanding of end-to-end testing processes, with experience of ITSM tools like ServiceNow and ITIL delivery methodologies to successfully complete projects. With exemplary customer service and communication skills, you'll be adept at building relationships with internal and More ❯
the Consulting sector and in roles specifically supporting or managing change. Experience with collaboration tools and digital platforms (such as MS O365 suite, SAP, ServiceNow, and Salesforce). Ability and willingness to rapidly develop skills while operating in a fast-paced environment. Fluency in a second European language such as More ❯
or business analysis . Experience working with global, multi-functional teams. Familiarity with major platforms like SAP S/4 ERP, Workday, Microsoft 365, ServiceNow, Salesforce . Strong understanding of integration technologies (e.g., Ab Initio, Mulesoft) and data architecture (e.g., Snowflake, Tableau, Microstrategy). Knowledge of cloud platforms (AWS, Azure More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Capital One (Europe) plc
Zoom) and digital signage platforms. Technical knowledge of management tools including Intune, Jamf, Airwatch. Technical knowledge of Google Workspace. People leadership experience. Knowledge of ServiceNow, Jira and Confluence. Effective communication with associates at all levels, both technical and non-technical. Stakeholder management. Where and how you'll work This is More ❯
Implement and manage Meraki wireless network devices for seamless cloud-managed networking across various locations. Integrate and manage network-related tickets and incidents in ServiceNow for efficient IT service management. Wireless Network Management: Design, deploy, and manage Cisco WLAN solutions to ensure robust wireless connectivity and user satisfaction. SD-WAN More ❯
Implement and manage Meraki wireless network devices for seamless cloud-managed networking across various locations. Integrate and manage network-related tickets and incidents in ServiceNow for efficient IT service management. Wireless Network Management: Design, deploy, and manage Cisco WLAN solutions to ensure robust wireless connectivity and user satisfaction. SD-WAN More ❯
etc.). • Exposure to Salesforce • Excellent problem-solving and debugging skills. • Strong communication and collaboration skills. Nice to have, but not essential: • Exposure to ServiceNow, or other enterprise applications. • Knowledge of Kubernetes, Docker, and containerization for API deployments. Together, as owners, let's turn meaningful insights into action. Life at More ❯
etc.). • Exposure to Salesforce • Excellent problem-solving and debugging skills. • Strong communication and collaboration skills. Nice to have, but not essential: • Exposure to ServiceNow, or other enterprise applications. • Knowledge of Kubernetes, Docker, and containerization for API deployments. #LI-LW1 Together, as owners, let's turn meaningful insights into action. More ❯
ISTQB qualified, with broad and deep experience in functional testing and understanding of end-to-end testing processes, with experience of ITSM tools like ServiceNow and ITIL delivery methodologies to successfully complete projects. With exemplary customer service and communication skills, you'll be adept at building relationships with internal and More ❯
Support the creation of test plans and oversee user acceptance testing to confirm that solutions meet client expectations. Ensure all change request tickets in ServiceNow are up-to-date with detailed case notes from client meetings and discussions. Process change requests systematically and proactively communicate any scope changes to the More ❯
that deliver measurable business value. Strong understanding of ITSM tooling architecture, with specific experience in BMC Helix (or equivalent enterprise ITSM platforms such as ServiceNow), including its capabilities, integration requirements, and deployment at scale. Demonstrated ability to lead and engage cross-functional teams, acting as a senior point of reference More ❯