226 to 250 of 1,841 ServiceNow Jobs in the UK

prioritise and review regularly to ensure you are on top of the priority tickets, escalating, if needed Provide users with regular updates via telephone and the service management platform (ServiceNow) Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Proactively follow up with users as you resolve these to confirm the More ❯

prioritise and review regularly to ensure you are on top of the priority tickets, escalating, if needed Provide users with regular updates via telephone and the service management platform (ServiceNow) Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Proactively follow up with users as you resolve these to confirm the More ❯

/experience would be helpful to have: Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Travel/Shift Work: This position requires the ability to travel 20% of the time. Also, potential to have a sliding shift start/stop times to More ❯

the development of Service Delivery strategies designed to achieve high quality, low-cost and low-touch delivery across all Service Delivery capabilities About You Experience in ITSM Platforms (preferably ServiceNow) Strong Technical Skills (incl. Microsoft Endpoint & Azure, Office 365, Active Directory, SCCM/MECM, Intune) Extensive vendor management experience ITIL V4 certification (Foundations or greater) 5+ years in a similar More ❯

coordinate activities in a cross functional, team-oriented environment to deliver technology applications or technical products Preferred Qualifications: Direct experience and/or oversight across these technologies or similar: ServiceNow, Windows OS, M365 Experience in managing large-scale IT infrastructure environment Familiarity with Agile and DevOps methodologies Experience in budget management and financial planning. Daikin Applied offers the following benefits More ❯

expectations, and ensure adherence to Service Level Agreements (SLAs) and quality standards. You will manage your own ticket queue while also overseeing the progress of all tickets in the ServiceNow system, ensuring they are accurately updated and in the appropriate state. Our Service Desk offers a supportive and collaborative environment where you can grow your skills and contribute to the More ❯

SKILLS REQUIRED: Essential Experience within a business user facing Service Desk function. Previous Service Desk (telephone support) experience. Experience working with a Service Desk ticketing system, (e.g. Citrix, Freshworks, ServiceNow, Remedy, SupportWorks). Ability to prioritise/triage issues raised by the business. Experience with using and troubleshooting Microsoft Office/Outlook. Basic understanding of PC hardware set-up and More ❯

/Shell scripting and knowledge of Microsoft PowerShell. Knowledge and experience of full stack application servers and development with Email, Web, Database (see Preferred Qualifications below). Knowledge of ServiceNow orchestration, automation, integrations, workflows, backend database and API’s. Preferred Qualifications: Experience with DevOps build tools such as Jenkins, Puppet, Chef, Spinnaker, and Ansible and experience with Git version control More ❯

development objectives that help you meet these competencies as part of your progression in the team. You’ll have experience of common IT Service Management(ITSM) tooling such as ServiceNow, ZenDesk, PagerDuty and/or JIRA Service Desk You’ll have experience of working with agile methodologies and agile ways of working You’ll have experience of incident management You More ❯

Experienced as an IT Service Desk Manager (or similar leadership role). Proven expertise in ITIL v4 and service management best practices . Strong technical knowledge across Microsoft technologies, ServiceNow or other ITSM platforms . Experience managing incident resolution, problem management, and service requests . Good understanding of cybersecurity risks, principles, and threats . Experience supporting hardware, software, applications, and More ❯

SKILLS REQUIRED: Essential Experience within a business user facing Service Desk function. Previous Service Desk (telephone support) experience. Experience working with a Service Desk ticketing system, (e.g. Citrix, Freshworks, ServiceNow, Remedy, SupportWorks). Ability to prioritise/triage issues raised by the business. Experience with using and troubleshooting Microsoft Office/Outlook. Basic understanding of PC hardware set-up and More ❯

Systems Monitoring processes and controls, in particular Cyber Anomalous Activity detection Knowledge of EBA, PRA, ESMA regulation and Operational Resilience regulatory requirements would be advantageous. Knowledge of ITIL and ServiceNow Degree educated and/or equivalent experience. Personal Requirements Evidence of effective communication skills both written and verbal including presentations Strong analytical and problem-solving skills Excellent attention to detail More ❯

and customer-facing incident response Design and optimize processes and systems for incident detection, escalation, and communication, ensuring rapid resolution and transparent updates to stakeholders via ITSM tools (e.g., ServiceNow) Own the evolution of Equinix's Customer Service Management platform and Customer Service Portal Create AI-driven Incident Automation and Predictive maintenance toreduce incidents asproactively as possible through automation and More ❯

certifications are a plus Experience with scripting and automation using PowerShell, Bash, or Python for system administration tasks Knowledge of ITIL framework and IT service management platforms such as ServiceNow Experience working in regulated industries such as financial services, healthcare, or similar compliance-heavy environments Understanding of cloud infrastructure platforms (AWS, Azure, GCP) and hybrid cloud architectures Knowledge of endpoint More ❯

S3, RDS, IAM, Lambda, CloudWatch, etc. Strong background in ITIL processes (Incident, Change, Problem, Configuration). Excellent stakeholder and vendor management skills. Strong understanding of service management tooling (e.g., ServiceNow, Jira). Experience managing hybrid environments (on-prem and cloud). Strong leadership, communication, and reporting skills. Ability to manage multiple priorities in a fast-paced environment. Desirable Qualifications: AWS More ❯

as Python, PowerShell & Shell. · Expertise in Kubernetes for container orchestration and managing containerized applications · Strong incident fault finding skills and experience. · Familiarity with ITSM, Agile methodologies and tools eg ServiceNow, Jira · Good communication and problem-solving skills. Set yourself apart: · Associate-level cloud certification in AWS, GCP or Azure. · Hands-on experience in AWS, GCP or Azure cloud technologies. · Experience More ❯

experience as an AppOps Engineer or in a similar role, demonstrating the ability to support, improve and implement complex business applications. Experience with agile project management tools such as ServiceNow is a plus. Familiarity with DevOps practices and tools for continuous integration and deployment. Experience with cloud technologies, preferably Azure, for scalable and flexible system architecture. Qualifications AZ104 - Microsoft Azure More ❯

efforts. Demonstrate creativity and flexibility in finding effective solutions and adapting to new information. Technical Knowledge & Expertise Support medium-to-complex incidents, requests, and project activities. Confident use of ServiceNow or similar service/CRM systems. Understand and apply Service Management and Project Management frameworks. Refer to technical documentation and resources to assist users and resolve issues. Strong working knowledge More ❯

1st Line IT Desk Support Engineer ?? Ledbury | ?? £25,000 - £30,000 Basic | ?? Monday to Friday, Full-Time Are you passionate about IT and delivering exceptional support? We're looking for a proactive and customer-focused 1st Line IT Desk Support More ❯

Responsible for overseeing the day-to-day operations of the IT operations functions including Cloud infrastructure operations and disaster recovery. Management of outsourced service provider activities including IT service levels, audit, compliance, IT controls and disaster recovery activities. What you More ❯

HRSD ServiceNow Architect Remote 3 months UMBRELLA ONLY Role description: As a ServiceNow Architect specialising in HRSD, you will play a critical role in designing, implementing, and optimizing HR Service Delivery solutions on the ServiceNow platform. You will collaborate with cross-functional teams to deliver high-quality, scalable solutions that enhance employee experiences and streamline HR processes. Essential Skills and … experience Deep knowledge of ServiceNow solutions and HRSD module Strong understanding of ITIL processes Proven experience in architecting and deploying large-scale ServiceNow implementations Excellent analytical skills to identify problems and recommend solutions Strong communication skills, both written and verbal Ability to work in an agile environment and collaborate with cross-functional teams #J-18808-Ljbffr More ❯

Senior ServiceNow Developer Salary up to 85k. I am recruiting a Senior ServiceNow Developer on behalf of my client who is a leading ServiceNow partner. The Technical Consultants design and build high quality ServiceNow solutions for a range of projects and clients. This role is hybrid working and you would need to be office based two days per week (Tuesday … Thursday). In this role you will be tasked with: Developing on the ServiceNow platform to meet business/client requirements Engaging with Operate team and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures Implement new functionality for customers while using ServiceNow best practices Assist in troubleshooting ServiceNow upgrades, patching, and … release management Provide analysis of problems and possible solutions You will have: 5 years’ experience developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯

Job Title: ServiceNow Project Manager Key Details: Location: Remote (occasional travel to London) Rate: £650–£700 a day (Outside IR35) Contract: 12 months initially, with strong potential for extension Overview: We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from planning through execution—while ensuring … alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus. Key Responsibilities: Plan, lead, and deliver ServiceNow projects on time and within scope. Collaborate with stakeholders to define project requirements and success criteria. Coordinate cross-functional teams, both technical and business. Manage project timelines, resources, budgets, and risks. Provide regular … project transparency. Align delivery with Agile, ITIL, or SDLC methodologies. Oversee third-party vendors and ensure quality assurance. Qualifications: 5+ years in IT project management, with 2+ years leading ServiceNow projects. Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog). Proven ability to manage cross-functional technical teams. Excellent communication, planning, and stakeholder management skills.. Nice to Have More ❯

Job Title: ServiceNow Project Manager Key Details: Location: Remote (occasional travel to London) Rate: £650–£700 a day (Outside IR35) Contract: 12 months initially, with strong potential for extension Overview: We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from planning through execution—while ensuring … alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus. Key Responsibilities: Plan, lead, and deliver ServiceNow projects on time and within scope. Collaborate with stakeholders to define project requirements and success criteria. Coordinate cross-functional teams, both technical and business. Manage project timelines, resources, budgets, and risks. Provide regular … project transparency. Align delivery with Agile, ITIL, or SDLC methodologies. Oversee third-party vendors and ensure quality assurance. Qualifications: 5+ years in IT project management, with 2+ years leading ServiceNow projects. Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog). Proven ability to manage cross-functional technical teams. Excellent communication, planning, and stakeholder management skills.. Nice to Have More ❯

Role: Application Architect ServiceNow (CSM/S2P) Location: UK Remote Duration: 12 Months Day rate: £695 (Umbrella PAYE) Must be a UK National eligible for BPSS About the Role: We are looking for a highly skilled ServiceNow Consultant with expertise in Customer Service Management (CSM) and Source-to-Pay (S2P) to support the greenfield implementation of both modules in a … dynamic and collaborative environment. This is a key role in a major digital transformation programme, with a focus on designing and delivering robust, scalable solutions aligned to ServiceNow best practices. Key Responsibilities: Lead or contribute to the end-to-end greenfield implementation of ServiceNow CSM and S2P modules. Collaborate with business and technical stakeholders to capture requirements, define scope, and … translate needs into functional solutions. Configure, develop, and deploy out-of-the-box ServiceNow capabilities for CSM and S2P, minimizing customisation. Ensure seamless integration with existing systems and data sources where necessary. Support user acceptance testing, training, and change management activities. Provide expert guidance on platform governance, data modelling, workflow design, and automation opportunities. Deliver clear documentation and knowledge transfer More ❯