26 to 50 of 557 ServiceNow Jobs in the UK

projects and new ways to work, learn, and thrive. What you'll need: Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues. Knowledge of ITSM Tools: Experience with ServiceNow and Jira. Incident & Problem Management: Familiarity with ITIL practices. Documentation & Reporting: Document fixes and contribute to knowledge bases. Problem-Solving Abilities: Implement effective solutions under pressure. Communication Skills: Clear verbal More ❯

stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯

stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯

stakeholder management and excellent communication skills Solid experience with Git or equivalent source control systems Hands-on experience with AWS or other cloud platforms Familiarity with ITSM tooling (e.g. ServiceNow, Jira Service Management) Proactive mindset with a drive for continuous improvement Excellent problem-solving and troubleshooting abilities Strong understanding of IT systems and keen technical interest Nice-to-haves While More ❯

projects and new ways to work, learn, and thrive. What you'll need: Technical Troubleshooting: Diagnose and resolve hardware, software, and network issues. Knowledge of ITSM Tools: Experience with ServiceNow and Jira. Incident & Problem Management: Familiarity with ITIL practices. Documentation & Reporting: Document fixes and contribute to knowledge bases. Problem-Solving Abilities: Implement effective solutions under pressure. Communication Skills: Clear verbal More ❯

Strong experience with SRE practices, CICD pipelines, and observability platforms. Demonstrated ability to lead automation initiatives and manage real-time data platforms. Preferred Qualifications: Experience with tools such as ServiceNow, BMC, Jira Service Management, or equivalent. Familiarity with modern cloud environments (AWS, Azure, GCP) and infrastructure-as-code tools. Certifications in ITIL, SACM, SRE, or relevant cloud/DevOps practices. More ❯

/Shell scripting and knowledge of Microsoft PowerShell. Knowledge and experience of full stack application servers and development with Email, Web, Database (see Preferred Qualifications below). Knowledge of ServiceNow orchestration, automation, integrations, workflows, backend database and API's. Preferred Qualifications: Experience with DevOps build tools such as Jenkins, Puppet, Chef, Spinnaker, and Ansible and experience with Git version control More ❯

ServiceNow Architect – ITSM Specialist | Elite ServiceNow Partner | London, one day a week in office. I'm looking for a ServiceNow Architect with deep ITSM expertise to shape transformative service experiences for global clients. My client is one of the UK’s most respected ServiceNow partners—where innovation meets impact. As a senior member of their architecture practice, you’ll lead … experience, and long-term scalability. You’ll act as a thought leader across internal teams and client landscapes, helping top-tier enterprises elevate their service delivery with future-proof ServiceNow frameworks. You will: Architect robust ITSM solutions using ServiceNow’s latest platform capabilities Translate complex business needs into elegant, scalable technical designs Lead technical workshops with C-level stakeholders and … architectural governance and review, ensuring alignment with platform and partner standards Identify opportunities to extend ITSM into ITOM, HRSD, and custom applications You must have: Proven success as a ServiceNow Architect. Expert-level experience in ITSM suite: Incident, Problem, Change, Request, Knowledge, CMDB Strong knowledge of scripting (JavaScript), Flow Designer, and IntegrationHub Experience working with large enterprise clients in regulated More ❯

ServiceNow Architect – ITSM Specialist | Elite ServiceNow Partner | London, one day a week in office. I'm looking for a ServiceNow Architect with deep ITSM expertise to shape transformative service experiences for global clients. My client is one of the UK’s most respected ServiceNow partners—where innovation meets impact. As a senior member of their architecture practice, you’ll lead … experience, and long-term scalability. You’ll act as a thought leader across internal teams and client landscapes, helping top-tier enterprises elevate their service delivery with future-proof ServiceNow frameworks. You will: Architect robust ITSM solutions using ServiceNow’s latest platform capabilities Translate complex business needs into elegant, scalable technical designs Lead technical workshops with C-level stakeholders and … architectural governance and review, ensuring alignment with platform and partner standards Identify opportunities to extend ITSM into ITOM, HRSD, and custom applications You must have: Proven success as a ServiceNow Architect. Expert-level experience in ITSM suite: Incident, Problem, Change, Request, Knowledge, CMDB Strong knowledge of scripting (JavaScript), Flow Designer, and IntegrationHub Experience working with large enterprise clients in regulated More ❯

Computer Science or equivalent experience. 2+ years with DEX tools or endpoint management/automation (Nexthink, ZDX) 3+ years supporting enterprise IT environments. Strong knowledge of ITIL, ITSM (e.g., ServiceNow), DEX/Network monitoring tools (e.g., Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and More ❯

in application support within small to medium IT teams Strong knowledge of Microsoft .NET, SQL Server, and application lifecycle tools (e.g., Jira, DevOps) Familiarity with service desk tools (e.g., ServiceNow, PRTG) Proficiency in Office 365, Microsoft Teams, and telephony systems like 8x8 Excellent communication and analytical skills Commitment to detail and process compliance Desirable 2:1 or above in Software More ❯

the Service Lifecycle. Strong incident and problem management skills. Passion for Service Excellence with a customer-focused approach. Proficiency in configuring and administering ITSM tools like Jira Service Management, ServiceNow, ZenDesk, or similar. Excellent communication skills for technical and non-technical audiences. Project and Business Change Management experience. Preferred experience: Current ITSM certifications such as ITIL or VERISM. Technical understanding More ❯

as Scrum and SAFe will be highly valued. Additionally, experience integrating Microsoft 365 solutions with legacy systems or field operations tools, along with knowledge of service management platforms like ServiceNow, would be advantageous. If this sounds like you, we'd love to hear from you! Closing date for applications: 24.08.2025 Location: Flexible/Home working (monthly meetings in either Gloucester More ❯

solve problems. Self-directed with initiative, capable of solving practical problems with limited supervision. Comfortable providing telephone-based customer support. Desirable: Familiarity with ITIL principles and experience with the ServiceNow ticketing system. Knowledge of Microsoft 365 and Windows 11. Previous experience on an IT service desk. Attributes: Adaptable and can manage multiple demands without losing focus. Take personal responsibility for More ❯

teams (Infrastructure, Service Desk, etc.) to ensure end-to-end service delivery. Monitor application performance and user feedback to identify improvements. Maintain accurate records in the ITSM tool (e.g., ServiceNow). Here are the key skills and experience relevant to this role: Previous experience in a similar Application Support role (ideally within an MSP or multi-customer environment). Experience More ❯

laptop builds and hardware diagnostics Experience supporting networked printers, scanners, and multi-function devices, including basic fault finding and liaising with suppliers Experience using IT service management tools, ideally ServiceNow, for logging, tracking, and resolving support tickets in line with SLAs Security awareness: Understanding of cybersecurity best practices, such as MFA, phishing prevention, and endpoint security Ability to create and More ❯

/experience would be helpful to have: Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Travel/Shift Work: This position requires the ability to travel 20% of the time. Also, potential to have a sliding shift start/stop times to More ❯

GPO, SSO). Experience of working in an Agile environment and with a multi-disciplined team. Solid automation and scripting skills (PowerShell). Experience with ITSM tools such as ServiceNow and Halo. Expertise in executing large-scale user migrations between domains, email migrations, and SharePoint migrations. Additional Skills & Qualifications Microsoft certifications (e.g., Microsoft 365 Certified: Enterprise Administrator Expert, Modern Desktop More ❯

support or EUC technician roles. Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking. Experience with remote support tools and ticketing systems (e.g., TeamViewer, ServiceNow). Familiarity with mobile device management (MDM) platforms (e.g. InTune, Entra, AAD) Excellent communication and customer service skills. Experience in a corporate/enterprise environment. Ability to work independently and More ❯

Queue Management and Triage aligned to agreed KPI's. You'll be someone with: Essential: Customer Service Experience via phone call and emails Proven Experience of Incident Management Systems (ServiceNow) Considerable experience in a 1st Line level IT support role Excellent communication skills, both written and verbal. A high level of task ownership towards completion, with the ability to prioritise More ❯

lead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot to empower users with intelligent automation and integrate with other platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of More ❯

application software, including Office 365. Experience in troubleshooting and supporting specialist systems. Experience in Asset and Configuration Management. Previous experience in an ITIL environment and using ITIL tools (e.g., ServiceNow). Clear communication skills, excellent customer service, relationship-building, problem-solving, and the ability to work independently and as part of a team under tight deadlines, including during public health More ❯

Business Process Architecture Manager Senior Level Full time Job Title: ServiceNow Technical Architect Manager/Associate Manager Location: London, Manchester or Edinburgh Salary: Competitive Salary & Package (Dependent on Experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With … to all of us." - Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being avital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

ServiceNow Consultants Join a dynamic, supportive, consulting team, working together to solve robust technical challenges, through building high-quality ServiceNow solutions for our customers. Our Client was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management … Senior Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with them. From Junior Technical Consultants, who are new to the ServiceNow eco-system, through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, they have lots of opportunity for their people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing and evolving, then our client's ServiceNow Centre of Excellence may be for you. What you’ll do Their Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. More ❯

SC Cleared ServiceNow/SNOW Developer - 3 -6 months - £(Apply online only)pd Inside IR35- Hybrid working ( London) My client are a Global Consultancy who are looking for a ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support … business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and … retrospectives. Ensure solutions follow ServiceNow best practices, coding standards, and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL More ❯