26 to 50 of 311 ServiceNow Jobs in the UK

able to work in ambiguous environments and manage multiple stakeholders.DesirableDegree in IT or related field.Experience in financial services or regulated industries.ITIL certifications, DevOps/ServiceNow knowledge.Strong Microsoft Office skills.Experience working with outsourced or external delivery partners.Understanding of scalable architectures and project governance. What you need ...

Active Directory , Group Policy, and user access controls Knowledge of networking fundamentals (LAN/WAN, VPNs, firewalls, Wi-Fi) Experience with ITSM tools (e.g. ServiceNow, Jira, Freshservice) Familiarity with legal or professional services applications (e.g. document management systems, case management, time recording) Understanding of cyber security best practices , data protection ...

excellent service. You’ll support and guide 1st Line Support Engineers to ensure incidents are handled efficiently within SLAs. Service desk tools such as ServiceNow, Jira Service desk. We’re looking for someone with solid patching experience , you’ll be responsible for patching systems and software within agreed timescales, maintaining ...

service management frameworks like ITIL. Technical expertise in troubleshooting, diagnostics, and administration across Windows and Linux environments. Proficient in using ticketing systems such as ServiceNow or JIRA. Degree in IT, Computer Science, or a related field, along with ITIL Foundation certification. Additional training in customer service or team leadership. Personal ...

Desk professionally. Solid troubleshooting capability across hardware, software, and enterprise technologies such as Microsoft 365, VDI, and collaboration tools. Familiarity with ITSM tools (e.g., ServiceNow or Jira Service Management) and good understanding of ticket management best practices. Calm, organised, and able to handle pressuretraits essential for progressing into shift leadership. ...

Desk professionally. Solid troubleshooting capability across hardware, software, and enterprise technologies such as Microsoft 365, VDI, and collaboration tools. Familiarity with ITSM tools (e.g., ServiceNow or Jira Service Management) and good understanding of ticket management best practices. Calm, organised, and able to handle pressure—traits essential for progressing into shift ...

role involves shaping scalable tooling architectures that support long term operational needs. Key Skills - Senior ITSM Architect Extensive experience with ITSM tools such as ServiceNow, BMC Remedy, BMC Helix, CA Service Desk, Cherwell, Freshworks, or ManageEngine . Strong working knowledge of ITSM, ITIL, ITOM, and eTOM processes. Experience designing secure ...

first-line response for incidents, events, and alerts, resolving or escalating in line with SLAs Perform incident, problem, and change management using ITSM tools (ServiceNow, BMC Remedy, Opsview) Deliver end-to-end server patching, including change creation, deployment, and reboots Monitor backups and ensure data recovery and compliance standards ...

experience managing an IT service desk or support team. Strong understanding of ITIL principles and service management frameworks. Experience with service desk tools (e.g., ServiceNow, Jira, Freshservice). Excellent communication, leadership, and problem-solving skills. IT-related certifications (e.g., ITIL Foundation, CompTIA, Microsoft) are desirable. ...

performance management Experience setting and managing SLAs/KPIs as well as in service operations using the ITIL Strong understanding of ITSM platforms (e.g., ServiceNow) Good understanding of IT architecture and key technology components, e.g., servers, networks Experience using major Microsoft Office applications (e.g., Word, Excel, PowerPoint) Disclaimer: This vacancy ...

assessments and support remediation activities. Carry out risk analysis, identifying gaps and recommending mitigating actions. Support cyber incident response processes and manage related tickets (ServiceNow). Onboard systems and log sources to SOC/SIEM; validate SIEM-generated alerts. Implement vulnerability scanning and coordinate corrective actions. Produce clear reports ...

Acting as a representative of Exponential-e and providing a world class level of customer service. Progress Incident/Change/Problem tickets via ServiceNow in an MSP environment adhering to SLA’s, OLA’s & KPI’s Provide 1st and 2nd Line remote desktop support to Exponential-e customers with ...

years’ experience in an IT-focused role Experience supporting key software, including Office 365, Active Directory, Intune, Teams/Zoom, and ITSM platforms (e.g., ServiceNow) Hands-on hardware experience with laptops, mobile devices, printers, and monitors Desirable (but not essential) qualifications/experience: ITIL, AV support, Document Management Systems Experience ...

used common service desk tech Windows OS, Server and Microsoft 365. Networking - TCP/IP, DNS, DHCP, VPN, firewalls, service management tools - ServiceNow, JIRA, Service Desk. Would suit someone who can drive, local to the offices in Stoke On Trent. The role requires either valid security clearance or someone willing ...

delivery. Solid understanding of service management (eg, ITSM disciplines, toolsets). Excellent customer service and stakeholder engagement skills. Experience with service management tools (eg, ServiceNow, Halo). ITIL Foundation qualification. COMPTIA A+ (or equivalent). MD-102 (or equivalent). MDM subject matter expertise. Telephony platform administration experience. Experience coordinating ...

third-line technical support and owning incidents end to end Working within ITIL v4-aligned processes, with a strong focus on incident management Using ServiceNow as the ITSM platform for tickets, workflows, and reporting Supporting Microsoft 365, Active Directory, Windows 11, Intune, SCCM, and Citrix Supporting remote working technologies including ...

improvements and best practices. Experience and Skills Required Extensive experience with ITSM/ITIL/Service Desk tooling, ideally including one or more of:ServiceNow, BMC Remedy/Helix, CA Service Desk Manager, Cherwell, Freshworks, ManageEngine. Strong understanding of ITSM/ITOM/ITIL/eTOM processes, ideally supported ...

limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) Special Requirements or Accreditations Technical Architect - Barrow-in-Furness 5 days on-site - £(Apply online only) per day inside IR35 - 4 months Damia Group Limited acts ...

control, warehouse management, and EDI within an ERP context. Familiarity with ITIL principles for service delivery and experience using ticketing systems (e.g., Halo, Zendesk, ServiceNow). ...

training provided. Other: Comfortable working in a fast-paced environment; reliable with attention to detail; basic familiarity with ticketing systems (experience with HaloITSM, Jira, ServiceNow, or similar is a bonus). Desirable Attributes ITIL Foundation awareness Experience with remote support tools Willingness to learn and progress to higher-level support ...

someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer systems, hardware, software and peripheral ...

someone with: Customer Service Experience Proven experience of working with Tier 1 Microsoft applications (O365) Essential Proven Experience of Incident Management Systems (ServiceNow) Essential First Line level IT support experience preferably within a remote support position Knowledge of the operational and support aspects of computer systems, hardware, software and peripheral ...

business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. Providing insights on new technologies ...

ServiceNow Administrator (ITSM) - Nottingham (mostly remote) - Up to £70,000 per annum The Role We’re looking for an experienced ServiceNow Administrator to join our team and take ownership of our ServiceNow platform. This role is a mix of administration and development , with a strong focus on ITSM , particularly Problem … Change Management , as well as platform configuration and upgrade support. You’ll play a key role in ensuring ServiceNow is stable, well-configured, and continuously improving to meet business needs, working closely with IT and wider stakeholders. Key Responsibilities Administer, configure, and support the ServiceNow platform Configure and maintain ITSM ...

ServiceNow Specialist – UK Remote/Occasional visits to Nottingham £60,000 - £70,000 + bonus, 35-hour work week and great benefits A profitable and growing industry leader are looking to add a ServiceNow Specialist to their tech team, who will act as the Subject Matter Expert for all things … existing IT Service Management (ITSM) module and customisations whilst also being responsible for the successful implementation of new modules.This is a newly created role ServiceNow Specialist role and will likely see the establishment of a team in the future, giving you the autonomy and control over the strategic direction ...