26 to 50 of 396 ServiceNow Jobs in the UK

user support to VIPs and users via telephone, remote support, email, and face-to-face Prioritise and manage workflow through the ITSM system (ServiceNow) Conduct on-site technical investigations and escalate issues to ensure timely resolution Collaborate with IT team members and support 1st and 2nd line IT teams Install ...

pressure Desirable qualifications CompTIA A+ or Network+ certification Microsoft certifications (e.g. MS-900, AZ-900) Experience with ITSM platforms such as ConnectWise, Autotask or ServiceNow Exposure to backup, security or cloud technologies What we offer A supportive team environment with clear progression pathways Ongoing training and certification support Exposure ...

development skills Ability to remain calm, structured, and solutions-focused under pressure Strong communication and customer-relationship skills Experience with modern ITSM platforms (Halo, ServiceNow, Freshservice, Autotask, etc.) Solid technical grounding across Microsoft 365, Azure, networking, and general infrastructure Why This Role Stands Out Opportunity to join a respected ...

incidents. Hands-on involvement in IT systems and projects. Familiarity with ITIL methodology and regulated environments. Technical Skills: Cloud technologies and vendor management experience. ServiceNow proficiency (highly desirable). Basic networking knowledge (IP traffic, firewalls, routing). Understanding of GDPR and comms room infrastructure. Soft Skills: Strong troubleshooting and problem ...

manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology lifecycle processes Experience supporting service review meetings or governance activities Interest in progressing into a Service Delivery ...

manage multiple tasks and meet deadlines effectively ITIL Foundation certified or willing to work towards certification Desirable Experience with ITSM platforms such as ServiceNow, Autotask, or similar Exposure to asset management or technology lifecycle processes Experience supporting service review meetings or governance activities Interest in progressing into a Service Delivery ...

Microsoft MCP qualification or equivalent. Recognised ITIL Foundation Computer Sciences Certificate or equivalent. Experience with service management tools, techniques and methods – particularly ServiceNow and GitLab. Experience working as a Service Analyst in small to medium service management environments. If you are interested in this role but not sure if your ...

customer service mindset Positive, reliable, and team-oriented Able to work with urgency and manage workload Nice to Have Exposure to ticketing tools (e.g., ServiceNow, Jira) Working towards IT certifications (e.g., OEM/hardware ...

ITSM solutions across cloud, hybrid and on premises environments. Senior ITSM Engineer Skills and Experience Extensive experience with ITSM and Service Desk platforms including ServiceNow, BMC Remedy, BMC Helix, CA Service Desk Manager, Cherwell, Freshworks or ManageEngine. Strong knowledge of ITSM, ITOM, ITIL or eTOM frameworks, ideally with ITIL ...

user compute and endpoint management (Windows, Intune, ConfigMgr) Identity & security (Zero Trust, EDR/XDR, DLP, privileged access) ITIL v4, SIAM, ITSM platforms (e.g. ServiceNow) Secure cloud or restricted-environment collaboration solutions ...

scripting beneficial Knowledge of BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously ...

Knowledge of BitLocker, NTFS permissions, and desktop security practices Familiarity with Microsoft Outlook, Exchange environments, and collaboration tools Experience using ITSM platforms such as ServiceNow Excellent communication and customer service skills Requirements Must be eligible for UK Security Clearance (SC) Sole UK nationality Applicants should have lived continuously ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

Telecoms industry Experience managing multiple customers/accounts Proficient in Microsoft Office applications Experience working with P&L and understanding commercial impacts Familiarity with ServiceNow or similar ITSM platforms Strong Negotiation and Influencing Skills Exceptional Communication Skills If you have the required skills and experience as a Service Delivery Manager ...

business services functions including Finance, HR, Marketing, and Operations. Experience with enterprise and legal technology platforms such as NetDocuments, iManage Work, Aderant, Intapp, ServiceNow, and SharePoint would be advantageous. Solid understanding of IT operations, software development lifecycle (SDLC), testing, quality assurance, and release management. Strong analytical, problem-solving, and documentation ...

REST APIs, integrations, and automation tools Strong understanding of ITIL frameworks Preferred Qualifications ITIL certification (Foundation or higher) Experience with other ITSM platforms (e.g., ServiceNow, Jira Service Management) Basic scripting knowledge (JavaScript or similar) Experience leading ITSM transformation projects What Success Looks Like Seamless migration from Cherwell Highly automated, scalable ...

Design, engineer, and implement cutting-edge endpoint security solutions utilising Trellix, BeyondTrust, and CrowdStrike. Deploy enterprise security solutions via ITSM systems, including Remedy and ServiceNow change control. Produce high-quality technical documentation, workflows, and support materials. Collaborate with security vendor consultants and Technical Account Managers to enhance product usage. Partner ...

networking Familiarity with Microsoft Windows and Microsoft 365 Exposure to Active Directory (password resets, account management) Awareness of service desk platforms such as ServiceNow or HaloPSA Understanding of ITIL principles Skills Strong troubleshooting and problem-solving ability Clear communication with both technical and non-technical users Ability to prioritise tasks ...

support of Apache Tomcat based applications. Experience working in live customer environments, providing production support. Practical experience using ITSM tools such as Ivanti, ServiceNow, or similar. Ability to lead technically while remaining operationally involved. Strong customer communication skills across video, telephone, and email. Eligibility for UK Security Clearance. Desirable Skills ...

support of Apache Tomcat based applications. Experience working in live customer environments, providing production support. Practical experience using ITSM tools such as Ivanti, ServiceNow, or similar. Ability to lead technically while remaining operationally involved. Strong customer communication skills across video, telephone, and email. Eligibility for UK Security Clearance. Desirable Skills ...

supplier coordination skills. Desirable Experience working within SIAM environments . Experience across public sector or higher education networks . Familiarity with ITSM tools (e.g., ServiceNow, BMC Helix). Exposure to structured testing approaches (SVT, OAT, UAT). PRINCE2/PMP/Agile PM certification. ITIL v4 certification. Network certifications (e.g. ...

TITLE: Senior ServiceNow Business Analyst Location: Glasgow, UK Job Type: Contract- Hybrid Job Summary We are looking for an experienced Senior ServiceNow Business Analyst with strong expertise in gathering business requirements, translating them into ServiceNow solutions, and working closely with stakeholders, developers, and technical teams. The candidate should have hands … experience in ServiceNow modules, Agile delivery, process improvement, and end-to-end implementation support. Required Skills Strong experience as a Business Analyst in ServiceNow projects Good understanding of ServiceNow modules such as: ITSM ITOM HRSD CMDB Service Catalog Incident, Change, Problem Management Experience with Agile/Scrum methodologies Strong stakeholder ...

ServiceNow Technical Architect - DV Cleared Contract Location: Remote (UK-based with travel to client sites) Day rate: £600 - £700 per day Inside IR35 Clearance: Must hold active DV (Developed Vetting) clearance We are seeking an experienced ServiceNow Technical Architect to join a high-performing delivery team, leading the design … delivery of complex ServiceNow solutions across enterprise and public sector environments. This is a remote role with UK-based travel to client sites as required. This is a senior, client-facing position suited to a technical leader who combines deep platform expertise with strong stakeholder engagement skills. You will define ...

ServiceNow Architect | Global Consultancy | End-to-End Delivery Leadership Are you a hands-on ServiceNow expert who thrives at the intersection of strategy, architecture, and delivery? We’re partnering with a leading global Consultancy to find a ServiceNow Architect who can own engagements from initial client conversations through to successful … deliver - someone equally comfortable running client workshops, defining architecture, and rolling up their sleeves to develop on the platform. The Opportunity As a ServiceNow Architect, you will play a pivotal role in delivering transformational ServiceNow programmes for enterprise clients. You’ll lead from the front, translating business challenges into scalable ...

Lead ServiceNow Advisory Consultant 📍 UK Wide | Hybrid Working 💰 Up to £150,000 Base + Bonus + Benefits Join one of the world’s leading technology consulting firms and play a pivotal role in shaping large-scale digital transformation programmes across enterprise clients. Accenture are expanding their ServiceNow advisory capability … looking for an experienced ServiceNow Advisory Consultant to work closely with C-level stakeholders, drive complex transformation initiatives, and help organisations modernise their operating models through scalable, cloud-first ServiceNow solutions. This is a high-impact consulting role combining strategic advisory, technical leadership, and client engagement across some ...