276 to 300 of 884 ServiceNow Jobs in the UK

and tasks. We are seeking a dedicated and detail-oriented Service Management Analyst to join our dynamic Service Management team. The ideal candidate will have hands-on experience in ServiceNow development and a robust understanding of all Service Management processes, with a particular focus on Asset and Configuration Management. In this role, you will support our wider Service Management and … Technology teams, ensuring the effective use of ServiceNow to elevate our service delivery standards and drive operational excellence. About our Technology function: At Penguin Random House, our Technology team is the powerhouse of innovation and efficiency, delivering top-notch solutions with flair and finesse. We thrive on flexibility and agility, adapting to ensure our operations run seamlessly. Success is our … stakeholders who rely on us to deliver excellence every time. Key responsibilities: Develop, configure, and maintain custom applications, service offerings, catalogue items and flow designer-built workflows, within the ServiceNow platform. Develop, in a phased approach, a robust asset and configuration management process, utilising ServiceNow as the CMDB, ensuring compliance and promoting its use across the organization. Populate the CMDB More ❯

related queries To liaise with customers in relation to support queries keeping customers informed Work to SLAs, personal KPIs and strategic objectives Creating/Updating KB articles Management of ServiceNow Ticketing system Keep training up to date Experience, Personal Qualities and Skills:- Excellent customer facing phone manner and communication skills Great analytical skills and thinking Executing detailed administration instructions in … to prioritise workload and work in an organised manner Skilled use and support of Microsoft Teams, Word, Excel and PowerPoint Good working knowledge of O365, Windows server & Active Directory ServiceNow experience advantageous but not essential Work in a previous helpdesk role advantageous but not essential Must be self-motivated and able to be an effective team player Must have pride More ❯

staff — technical skills, customer service, and career growth. Troubleshoot across M365, Teams, SharePoint, Azure AD, MFA, networks, and desktop support. Build and embed ITIL-aligned processes using ITSM tools (ServiceNow experience a plus). Report on service metrics: ticket SLAs, customer satisfaction, and process performance. Drive IT projects — from scoping to delivery — using influence and cross-team collaboration. Be a … managing shift-based teams. Hands-on ITIL implementation experience (not just certification). Strong reporting, stakeholder management, and project delivery skills. ITIL v4 Foundation required; PMP/Prince2 and ServiceNow experience are bonuses. Why this role? This is more than a management role, it’s a chance to shape the future of global IT operations. You’ll join a forward More ❯

to lead strategic digital change? We’re seeking a Business Transformation Analyst/Strategy Associate with 4–6 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique opportunity to step into a high-impact, client-facing role , working with senior stakeholders to shape and deliver AI-enabled solutions and … challenges. Ideal Candidate Profile 4–6 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

to lead strategic digital change? We’re seeking a Business Transformation Analyst/Strategy Associate with 4–6 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique opportunity to step into a high-impact, client-facing role , working with senior stakeholders to shape and deliver AI-enabled solutions and … challenges. Ideal Candidate Profile 4–6 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

Process Improvement. A master's degree may be preferred for senior roles Strong working experience in quality analysis, process improvement, or related roles Must have a strong experience using ServiceNow and building reports in ServiceNow Familiarity with quality management principles and methodologies such as Six Sigma, Lean, ITIL, or ISO standards Experience in data analysis, statistical tools, and process mapping More ❯

to lead strategic digital change? We’re seeking a Business Transformation Analyst/Strategy Associate with 4–6 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique opportunity to step into a high-impact, client-facing role , working with senior stakeholders to shape and deliver AI-enabled solutions and … challenges. Ideal Candidate Profile 4–6 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

to lead strategic digital change? We’re seeking a Business Transformation Analyst/Strategy Associate with 4–6 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique opportunity to step into a high-impact, client-facing role , working with senior stakeholders to shape and deliver AI-enabled solutions and … challenges. Ideal Candidate Profile 4–6 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

UK for the last 5 years. Working as part of the DXC team you will gain access to a large library of training courses and partner portals with Microsoft, ServiceNow, Dell, AWS, Cisco and others. You can gain accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan and various other … flexible benefits including private medical cover, life insurance and flexible holiday. Responsibilities: Manage day to day operations. Ensure ServiceNow queues are monitored and responded to within OLA's and SLA's. Assign ad hoc tasks as needed. Ensure weekly/monthly tasks are carried out i.e. stock audits and time tracking Engage with and support internal and client facing and More ❯

UK for the last 5 years. Working as part of the DXC team you will gain access to a large library of training courses and partner portals with Microsoft, ServiceNow, Dell, AWS, Cisco and others. You can gain accreditations to help further your skills and development. We also offer an excellent benefits package including personal pension plan and various other … flexible benefits including private medical cover, life insurance and flexible holiday. Responsibilities: Manage day to day operations. Ensure ServiceNow queues are monitored and responded to within OLA's and SLA's. Assign ad hoc tasks as needed. Ensure weekly/monthly tasks are carried out i.e. stock audits and time tracking Engage with and support internal and client facing and More ❯

AD, GPO, DFS Cloud: AWS (EC2, RDS, S3, IAM, VPC, CloudWatch) Automation: Terraform, Ansible, Vagrant, Shell, Python, PowerShell Monitoring: Grafana, Prometheus Security/Tools: Juniper firewalls, Nexus, Git, Jira, ServiceNow Great chance to work on important tech with a mix of cloud and on-prem, and grow your skills. Apply now or email your CV to sam.collins@digitalgurus.co.uk You must More ❯

v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯

v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯

v3/v4 Foundation Desirable: Knowledge of operating IT systems within Government environments ITIL Intermediate qualified in Service Transition and/or Release Control Validation Experience of working with ServiceNow More ❯

Experience with Gov.Notify beneficial. Knowledge of relational databases Knowledge of network communication standards (eg. JMS, HTTP, SOAP, XML, XSD) Experience in using tools such as GIT/JIRA/ServiceNow & working in SCRUM/Agile framework Experience of working with SQL, JS, React or Angular desirable. Experience of working in a Azure environment. Experience with Microsoft Power Automate desirable. Experience More ❯

Experience with Gov.Notify beneficial. Knowledge of relational databases Knowledge of network communication standards (eg. JMS, HTTP, SOAP, XML, XSD) Experience in using tools such as GIT/JIRA/ServiceNow & working in SCRUM/Agile framework Experience of working with SQL, JS, React or Angular desirable. Experience of working in a Azure environment. Experience with Microsoft Power Automate desirable. Experience More ❯

Experience with Gov.Notify beneficial. Knowledge of relational databases Knowledge of network communication standards (eg. JMS, HTTP, SOAP, XML, XSD) Experience in using tools such as GIT/JIRA/ServiceNow & working in SCRUM/Agile framework Experience of working with SQL, JS, React or Angular desirable. Experience of working in a Azure environment. Experience with Microsoft Power Automate desirable. Experience More ❯

Experience with Gov.Notify beneficial. Knowledge of relational databases Knowledge of network communication standards (eg. JMS, HTTP, SOAP, XML, XSD) Experience in using tools such as GIT/JIRA/ServiceNow & working in SCRUM/Agile framework Experience of working with SQL, JS, React or Angular desirable. Experience of working in a Azure environment. Experience with Microsoft Power Automate desirable. Experience More ❯

Layer2/3, dynamic routing, MPLS, BGP, OSPF, VPN, ANS, certificate management, remote user (VPN/Citrix) and firewall management Good working knowledge of IT security practices Knowledge of ServiceNow and LogicMonitor Knowledge of Microsoft server technologies (Windows 2019, 2016 & 2012) Knowledge of VMware & Citrix Knowledge of SD-WAN Certifications – ITIL Foundation, CCNA & CCNP Please apply More ❯

Layer2/3, dynamic routing, MPLS, BGP, OSPF, VPN, ANS, certificate management, remote user (VPN/Citrix) and firewall management Good working knowledge of IT security practices Knowledge of ServiceNow and LogicMonitor Knowledge of Microsoft server technologies (Windows 2019, 2016 & 2012) Knowledge of VMware & Citrix Knowledge of SD-WAN Certifications – ITIL Foundation, CCNA & CCNP Please apply More ❯

Layer2/3, dynamic routing, MPLS, BGP, OSPF, VPN, ANS, certificate management, remote user (VPN/Citrix) and firewall management Good working knowledge of IT security practices Knowledge of ServiceNow and LogicMonitor Knowledge of Microsoft server technologies (Windows 2019, 2016 & 2012) Knowledge of VMware & Citrix Knowledge of SD-WAN Certifications - ITIL Foundation, CCNA & CCNP Please apply! Carbon60, Lorien & SRG - The More ❯

identify potential issues, and implement corrective actions as needed. • Provide technical guidance and support to development teams. • Prepare and present project status reports to stakeholders. • Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Your Profile: • Strong technical experience in Architecture, Design and Development. • Strong technical background with expertise in Java, Python, Typescript, AWS, React JS More ❯

script. Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g. Grafana, Alert Manager, Prometheus, Node exporter ). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: Hands-on DevOps delivery experience working on Digital or Technology projects at a government organisations. Knowledge of Windows System Update Service More ❯

script. Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g. Grafana, Alert Manager, Prometheus, Node exporter ). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: Hands-on DevOps delivery experience working on Digital or Technology projects at a government organisations. Knowledge of Windows System Update Service More ❯

business analysis artifacts, including BRDs, FSDs, and process maps. Stakeholder Engagement: Proven ability to build relationships and influence stakeholders at all levels. Tool Proficiency: Experience with tools such as ServiceNow, Power BI, JIRA, or vulnerability assessment platforms is highly desirable. Communication Skills: Excellent verbal and written communication, with the ability to present complex information clearly. Education: Bachelor's degree in More ❯