bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
DWP Digital
Senior ServiceNow Platform Engineer Pay up to £68,517, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We are looking for a Senior ServiceNow Platform Engineer to join our platform and engineering team. You'll help us build and maintain an innovative platform powered by ServiceNow and Amazon Connect, helping … do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Significant experience in designing and implementing ServiceNow solutions across multiple data centres and public cloud platforms. Be a subject matter expert in multiple areas of the ServiceNow core platform modules or the IT Service Management modules. Significant … demonstrable experience in in ServiceNow platform security. Significant experience in enterprise-wide SaaS, PaaS or IaaS application deployment. Extensive experience and proficient with integration frameworks, technologies and best practice. Significant experience in influencing and communication skills when presenting to technical governance forums. You and your role IN DWP Senior ServiceNow Platform Engineers support our platform engineering and live operations team. More ❯
Select how often (in days) to receive an alert: ServiceNow Delivery Manager Location: UK - Mobile England Job-ID: 213494 Contract type: Standard Business Unit: ServiceNow Life on the team As a Services Delivery Manager for Computacenter's ServiceNow Centre of Excellence, you are engaged at the account level in providing visibility, service reviews and reporting through all phases of the … overall and day-to-day service delivery. What you'll need 2+ years of experience in a Service Delivery Manager role (or similar capacity). Direct experience with the ServiceNow platform. Strong organisational skills and ability to manage multiple work streams simultaneously. Excellent communication skills to bridge the gap between technical and non-technical stakeholders. Bonus Points: ITIL Certification, experience More ❯
Marlow, England, United Kingdom Hybrid / WFH Options
Softcat
Social network you want to login/join with: ServiceNow Developer - day rate contract, Marlow col-narrow-left Client: Softcat Location: Marlow, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 734d366a293f Job Views: 53 Posted: 24.06.2025 Expiry Date: 08.08.2025 col-wide Job Description: Would you like to function as our go-to for … ServiceNow development subject-matter expertise? Does the idea of advocacy and championing of ServiceNow appeal? Join our Business Systems Team They're responsible for the design, delivery, and management of key business applications, working with vendors, partners, and internal stakeholders. Success. The Softcat Way. Softcat is one of the UK's leading technology solutions businesses. Thanks to the success and … be a bright future for you if you're interested in software, networking, analytics, or cyber security. Does the opportunity to directly affect how we leverage the use of ServiceNow across the business excite you? As a ServiceNow Developer you will join our Business Systems Team as we look to take our existing practices, solutions, and use of technology to More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
UP3 - ServiceNow Elite partner
Overview UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for great technically minded professionals with a … passion for ServiceNow, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service. Role Overview This role would suit someone who has a passion for technology and enjoys working with our internal team and our customers to develop solutions to a wide variety of business problems. … You are a real ServiceNow enthusiast and advocate, and want to continue to develop your skills and certifications as you build on your existing experience. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. No-one is above making the tea More ❯
Bethesda, Wales, United Kingdom Hybrid / WFH Options
Spatial Front, Inc
day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Description The ServiceNow Solution Architect will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serves as an escalation point for the ServiceNow development team members. They will support customers and end-users to … define their requirements based on the latest ServiceNow feature set. They will work with Agile/SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customer’s business outcomes. Description The ServiceNow Solution Architect will lead the overall design and development of the ServiceNow platform. They will provide technical guidance and serves as an escalation … point for the ServiceNow development team members. They will support customers and end-users to define their requirements based on the latest ServiceNow feature set. They will work with Agile/SAFe software development experts to develop and implement technology capabilities which meaningfully improve the customer’s business outcomes. Please note, this role offers a flexible work arrangement, primarily remote More ❯
please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: ServiceNow Architect Job Type: Permanent Location: London, UK, Hybrid (3 days in office) Are you looking to expand your skills in ServiceNow Architecture? We have an exciting opportunity for you – ServiceNow … a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role The ServiceNow Architect will play a lead role in the delivery of ServiceNow Implementation projects and driving strategic transformational changes of solution deployment. They will also be involved in the strategic discussion … Your responsibilities: Understand and follow the Best Practices and Standards/Guidelines of ServiceNow. Participate in the Technical and Strategic board discussion. Evaluating business needs and aligning them with ServiceNow solutions. Gather, document, and create solution proposals throughout the ServiceNow Platform. Providing industry-standard architectural points of view and solutions. Participate and provide feedback during planning meetings (i.e., pre-iteration More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Tata Consultancy Services
please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100/+44 204 520 2575 with the subject line: “Application Support Request”. Role: ServiceNow Architect Job Type: Permanent Location: London, UK, Hybrid (3 days in office) Are you looking to expand your skills in ServiceNow Architecture? We have an exciting opportunity for you – ServiceNow … a diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role The ServiceNow Architect will play a lead role in the delivery of ServiceNow Implementation projects and driving strategic transformational changes of solution deployment. They will also be involved in the strategic discussion … Your responsibilities: Understand and follow the Best Practices and Standards/Guidelines of ServiceNow. Participate in the Technical and Strategic board discussion. Evaluating business needs and aligning them with ServiceNow solutions. Gather, document, and create solution proposals throughout the ServiceNow Platform. Providing industry-standard architectural points of view and solutions. Participate and provide feedback during planning meetings (i.e., pre-iteration More ❯
Process Automation & ServiceNow Advisory Management Consultants:- All levels 2 days ago Be among the first 25 applicants You want to boost your career and collaborate with expert, talented colleagues to solve and deliver against our clients' most important challenges? We are growing and are looking for people to join our team. You'll be part of an entrepreneurial, high-growth … experiences, diverse thinking, and a strong mindset. Are you ready? The Team This is a unique opportunity to build a global management consulting capability in the Process Automation and ServiceNow space with the advantage of collaborating with a world class ServiceNow technology services capability that is renowned for its value delivery and commitment to client service. We will build a … diverse team of practitioners who not only give expert functional and industry specific advice but will enable it exploiting the innovation provided by the ServiceNow platform. We will reinvent partnering with ServiceNow and find real differentiation for our clients. This is a business for pioneers and change agents who aren't afraid to challenge the norms and pursue value for More ❯
an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a ServiceNow Junior Technical Consultant with Konversational, you will be hands-on working in a consulting environment with the responsibility for implementing ServiceNow for a range of customers. Konversational is a boutique … consultancy which delivers a new level of customer experience expertise that helps brands accelerate their digital transformation, through the ServiceNow platform. Why work with us? We work hard but try not to take ourselves too seriously. We are passionate about customer experience, we have high expectations, and it’s an incredibly exciting time to join our team as we scale. … the right to live and work in Ireland or UK (no visa sponsorship). You’ll be doing things like: Building extensive technical product expertise on the suite of ServiceNow solutions and capabilities. Develop best practice designs and solutions to meet technical requirements of projects and become a trusted advisor on how to apply these to meet business needs. Setup More ❯
Cheltenham, England, United Kingdom Hybrid / WFH Options
IBM
Join to apply for the ServiceNow Architect role at IBM 1 week ago Be among the first 25 applicants Join to apply for the ServiceNow Architect role at IBM Get AI-powered advice on this job and more exclusive features. Introduction In this role, you’ll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we … personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities An Application Architect specialising in ServiceNow is responsible for assessing client business needs and recommending ServiceNow implementation solutions tailored to those requirements. They possess expertise in estimating, implementing, and managing ServiceNow tools, as well as integrating … them with other systems in the ecosystem. This role includes leading ServiceNow implementation projects, managing effort estimation, planning, execution, conducting architectural analysis, and estimating infrastructure requirements. Defines and details the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint. Understands client's business challenges and offering solution to address business needs. More ❯
Join to apply for the ServiceNow Architect role at IBM 1 week ago Be among the first 25 applicants Join to apply for the ServiceNow Architect role at IBM Introduction In this role, you’ll work in one of our IBM Consulting Client Innovation Centres (Delivery Centres), where we deliver deep technical and industry expertise to a wide range of … personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future. Your Role And Responsibilities An Application Architect specialising in ServiceNow is responsible for assessing client business needs and recommending ServiceNow implementation solutions tailored to those requirements. They possess expertise in estimating, implementing, and managing ServiceNow tools, as well as integrating … them with other systems in the ecosystem. This role includes leading ServiceNow implementation projects, managing effort estimation, planning, execution, conducting architectural analysis, and estimating infrastructure requirements. Defines and details the scope of technical requirements into solution architecture and ability to drive an independent project from an architectural standpoint. Understands client's business challenges and offering solution to address business needs. More ❯
The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry low-code solutions and is responsible for both the development of low-code applications and the delivery of … and implementation services to our client base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes … Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications More ❯
Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and improvement project experience desirable Proven track record of successfully managing projects from start to finish. Proven experience in client-facing roles, with strong communication and interpersonal skills. Expertise … in project governance, resource management, and change control. Strategic thinking with the ability to align ServiceNow solutions with client objectives Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously and work well under pressure. Proficiency in project management software (e.g., MS Project). More ❯
Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and improvement project experience desirable Proven track record of successfully managing projects from start to finish. Proven experience in client-facing roles, with strong communication and interpersonal skills. Expertise … in project governance, resource management, and change control. Strategic thinking with the ability to align ServiceNow solutions with client objectives Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously and work well under pressure. Proficiency in project management software (e.g., MS Project). More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Manager, ServiceNow Platform Engineering Posting Date: 1 Jul 2025 Function: Software Engineering Unit: Digital Location: New Bailey, Manchester, United Kingdom Hybrid 3 days a week together out of our Manchester, Leeds, Birmingham, Bristol, Belfast, or London offices (flexible 2 days remote … wherever). Why This Job Matters The ServiceNow Platform is a pivotal and strategic digital asset that underpins the entire BT ecosystem, from customer interactions to colleague support, and from Networks to HR. It is at the core of our digital transformation efforts across multiple areas within BT, enhancing how we deliver services and support to both our customers and … colleagues. In this role, you will lead and be accountable for all aspects of the pan-BT Centre of Excellence (CoE) for ServiceNow within BT Digital. The CoE is the custodian of BT's strategic ServiceNow Platform, providing support and guidance to multiple federated squads that deliver tailored solutions for specific business areas. This position is crucial in driving innovation More ❯
Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Senior Manager, ServiceNow Platform Engineering Posting Date: 1 Jul 2025 Function: Software Engineering Unit: Digital Location: New Bailey, Manchester, United Kingdom Hybrid 3 days a week together out of our Manchester, Leeds, Birmingham, Bristol, Belfast, or London offices (flexible 2 days remote … wherever). Why This Job Matters The ServiceNow Platform is a pivotal and strategic digital asset that underpins the entire BT ecosystem, from customer interactions to colleague support, and from Networks to HR. It is at the core of our digital transformation efforts across multiple areas within BT, enhancing how we deliver services and support to both our customers and … colleagues. In this role, you will lead and be accountable for all aspects of the pan-BT Centre of Excellence (CoE) for ServiceNow within BT Digital. The CoE is the custodian of BT’s strategic ServiceNow Platform, providing support and guidance to multiple federated squads that deliver tailored solutions for specific business areas. This position is crucial in driving innovation More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Computappoint
ServiceNow Project Manager | Contract | Central London - 3 days per week on-site | Up to £750/day Join a financial services client of ours as a ServiceNow Project Manager to lead a strategic ITSM transformation, driving the design, configuration, and deployment of ServiceNow modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity … SLA processes to ensure deliverables meet agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI …/CD, and service impact analysis. Strong stakeholder management and cross-functional team leadership skills. Familiarity with financial services regulatory requirements is a plus. PMP, ITIL, or ServiceNow certifications (e.g., CIS) highly desirable. Role Details: Contract Up to £750/day (DOE) Hybrid working – 3 days on-site per week Central London To be considered, please ensure you complete your More ❯
Technical Specialist – 12 Month FTC Up to £50,000 + Benefits Hybrid – Coventry ServiceNow | Configuration Management We’re proud to be partnering with a well-established Building Society on an exciting opportunity for a Technical Specialist to join their growing team on a 12-month fixed-term contract. This is a fantastic role for someone looking to work in a … a team of experienced professionals. What You’ll Be Doing: Supporting and maintaining the Configuration Management Database (CMDB) and associated processes Managing software assets and configuration items within a ServiceNow environment Working closely with the senior specialist and wider team to drive best practices Supporting IT service management activities, including change management Collaborating with internal stakeholders to ensure effective configuration … practices Constantly developing your skills and contributing to team success What We’re Looking For: Previous experience working with ServiceNow or similar ITSM platforms Solid understanding of Configuration Management and/or Software Asset Management A collaborative approach – enjoys working in a team and learning from others Service Management experience (e.g. Change, Incident, Problem) is beneficial Exposure to ITIL practices More ❯
Desk based in Leeds The Role: Serve as the first point of contact for IT support, providing excellent customer service Log, track, and update incidents and service requests in ServiceNow Troubleshoot and resolve common IT issues, including password resets, account lockouts, and software installations Escalate complex issues to the relevant teams while keeping users informed Collaborate with teammates to improve … policies What you will bring: Customer service experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and teamwork skills Ability to work under More ❯
IT services. Responsibilities Providing general departmental administrative support such as order provisioning, IT procurement, asset tracking, resource coordination and request fulfillment. Logging and managing requests from employees on our ServiceNow ITSM platform to track workload and order statuses. Regular communication and updates for outstanding orders/tasks. Working closely with 3rd party providers to ensure equipment is being received on … work proactively, under pressure, and independently with minimal direction. A good understanding of mobile devices/telecom services. Knowledge of Microsoft products, Microsoft Office, and Windows versions. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience Strong business administration and coordination skills Knowledge of ServiceNow or ticket management systems desirable ITIL process knowledge More ❯
the successful delivery of IT services. Responsibilities Providing general departmental administrative support such as order provisioning, asset tracking, and request fulfillment. Logging and managing requests from employees on our ServiceNow ITSM platform to track workload and order status Regular communication and updates for outstanding orders/tasks. Working closely with 3rd party providers to ensure equipment is being received on … and independently with minimal direction. A good understanding of mobile devices, such as Apple smartphones and tablets. Strong background in Microsoft products, Microsoft Office, and Windows versions. Knowledge of ServiceNow or other ITSM along with ticket management best practices. Skills IT industry experience Microsoft Windows Microsoft Office O365 ServiceNow ITSM Microsoft Teams Apple OSX/Apple Mobile iOS technologies Understanding More ❯
Desk based in Leeds The Role: Serve as the first point of contact for IT support, providing excellent customer service Log, track, and update incidents and service requests in ServiceNow Troubleshoot and resolve common IT issues, including password resets, account lockouts, and software installations Escalate complex issues to the relevant teams while keeping users informed Collaborate with teammates to improve … policies What you will bring: Customer service experience (IT or non-IT industry) Experience handling IT support calls and troubleshooting technical issues Familiarity with Windows 10, Active Directory, and ServiceNow ITSM tool Basic understanding of the ITIL Framework (certification is a plus) Strong problem-solving skills with great attention to detail Excellent communication and teamwork skills Ability to work under More ❯
and network connectivity Support site IT setups, including server maintenance and racking infrastructure Maintain asset inventories and liaise with vendors for warranty repairs Log, prioritise, and resolve incidents using ServiceNow in line with SLAs Contribute to knowledge base (KB) and continuous improvement initiatives Support end-to-end hardware lifecycle: imaging, deployment, testing, and quality assurance Perform on-site support across … and escalate complex issues where needed Technical Environment: Windows 10/11, macOS, Microsoft Office Cisco Meraki, SOE/imaging tools, CMDB AV support (e.g., Teams Meeting Rooms, projectors) ServiceNow, Asset & License Management Requirements: 2–3+ years in technical/EUC support roles, ideally in large, multisite environments Strong communication and stakeholder engagement skills (technical and non-technical) Solid understanding More ❯
locations to suit you and our business. About the opportunity: We are seeking a dynamic, passionate and proactive customer-focused Level1 (L1) Service Desk Support Technician to join our ServiceNow team at our brand new, state of the art office in Theale, UK, situated close to Reading. Providing essential ServiceNow L1 technical assistance and support to our workforce end users … located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues to ensure seamless end user experience. This is … Service Desk Manager and your responsibilities will include; Provide first-level IT technical support and problem resolution to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner R esolve as many More ❯
Leominster, England, United Kingdom Hybrid / WFH Options
Leidos
Description Database Administrator (DBA) Leidos is seeking an experienced Database Administrator (DBA) to support and maintain an IT service management tool (ServiceNow) for a large organization. This role requires hands-on experience with database administration, optimization, and disaster recovery planning. The ideal candidate will be responsible for ensuring database stability, security, and performance, collaborating with cross-functional teams to enhance … databases Experience with backup and disaster recovery Knowledge of tuning, indexing, and query optimization Understanding of networking protocols (TCP/IP, DNS, load balancing) Familiarity with ITSM tools, preferably ServiceNow Experience with Agile/Scrum methodologies Knowledge of ITIL/ITSM principles Strong analytical and problem-solving skills Excellent communication and teamwork skills Desirable Skills: Knowledge of security frameworks (CIS … ISO 27001) Experience with high availability clustering and replication Familiarity with virtualization technologies Experience with automated patch management ServiceNow environment experience Experience transitioning systems to service What We Offer: At Leidos, we are passionate about customer success, united as a team, and inspired to make a difference. We offer meaningful careers, a collaborative culture, and support your professional growth, along More ❯