Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle More ❯
Cambridge, Cambridgeshire, England, United Kingdom
PLANET RECRUITMENT SERVICES LTD
the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving skills and a logical mindset Strong communication skills - ability to explain tech to non-tech people. As we work in schools you must be fluent More ❯
Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯
Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯
focused skills. Be committed to continuous improvement, innovation, and staying on top of emerging technologies. Experience with security, compliance (e.g., GDPR, ISO 27001), and enterprise-level platforms such as ServiceNow or Maximo will be highly beneficial. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that More ❯
WS11, Great Wyrley, Staffordshire, United Kingdom Hybrid / WFH Options
Veolia
for all business units and manages AWS infrastructure services, including CloudFormation, EC2, Lambda, DynamoDB, and AWS Backup, ensuring maximum availability and value. Key responsibilities involve resolving customer issues via ServiceNow, continuously learning new technologies, automating business processes with AWS tools and AI, and recommending infrastructure improvements for stability and innovation. The role also includes providing insights on new technologies, creating More ❯
manage multiple priorities independently. Desirable Skills, Qualifications & Experience: Oracle certifications in relevant modules or system administration. Experience with large-scale implementations, migrations, or upgrades. Exposure to enterprise tools like ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Experience in Agile or hybrid delivery environments. Bonus: Experience in regulated industries. We offer the following salary and More ❯
firms or large-scale transformation programs. Have experience working with retail ERP systems (e.g., SAP, Oracle), logistics platforms, and POS systems. Have exposure to infrastructure automation, CMDB tools (e.g., ServiceNow), and hybrid cloud environments. Qualifications 12+ years of experience in IT infrastructure, with 5+ years in M&A-related projects. Strong domain knowledge in Retail, CPG, and Logistics infrastructure environments. More ❯
managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI More ❯
management, issue tracking, and resolution. + Cloud Communication Platforms: Knowledge of BT's voice platforms, order journeys, and operating models. + Service Management Tools: Experience with platforms like Jira, ServiceNow, or similar for issue tracking. + Automation & Scripting (Bonus): Understanding of scripting or automation to enhance efficiency. Product Knowledge: Understand the products and services that BT provide and how our More ❯
you managing a steady flow of technical tickets while ensuring smooth and efficient IT operations. The Role: Act as the first point of contact for IT support queries via ServiceNow Resolve issues across a Microsoft-centric environment (O365, Windows 11, Azure, AD, Windows Server, Hyper-V) Carry out basic user and server administration Document resolutions and processes clearly and accurately More ❯
you managing a steady flow of technical tickets while ensuring smooth and efficient IT operations. The Role: Act as the first point of contact for IT support queries via ServiceNow Resolve issues across a Microsoft-centric environment (O365, Windows 11, Azure, AD, Windows Server, Hyper-V) Carry out basic user and server administration Document resolutions and processes clearly and accurately More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
london (city of london), south east england, united kingdom
iXceed Solutions
to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Skills Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps,RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS More ❯
Apps Active Directory Laptop/Desktop builds and management Thin Client management Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/Condeco Audio Visual management ServiceNow knowledge would be desirable Responsibilities & experience Strong experience as a Technical Support Engineer Strong communication and interpersonal skills Ability to provide step-by-step technical help, both written and verbal More ❯
Liverpool, Merseyside, England, United Kingdom Hybrid / WFH Options
VIQU IT Recruitment
/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 More ❯
manage multiple tasks A genuine interest in IT and eagerness to learn Desirable Skills IT-related qualifications (e.g., CompTIA A+, Microsoft certifications) Experience with ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Familiarity with Active Directory and remote support tools Benefits Career development and training opportunities Supportive team environment Flexible working options Pension scheme and other company benefits Ready to take the More ❯
identify potential issues, and implement corrective actions as needed. Provide technical guidance and support to development teams. Prepare and present project status reports to stakeholders. Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Your Profile Strong technical experience in Architecture, Design and Development. Strong technical background with expertise in Java, Python, Typescript, AWS, React JS More ❯
West London, London, England, United Kingdom Hybrid / WFH Options
Morgan McKinley
within HR, People & Culture, Workforce Management or IT Service Management environments. Proven ability to operate within agile delivery frameworks (Scrum, Kanban). Hands-on experience with tools such as ServiceNow, Smartsheet, Jira and SaaS scheduling solutions. Excellent stakeholder management, communication and documentation skills. Why Join? You'll be part of a collaborative team driving meaningful digital transformation across people and More ❯
Experience Strong expertise in enterprise networking (WAN, LAN, WLAN) and SDN technologies. Hands-on experience with Cisco, Juniper, and modern network platforms. Familiarity with ITSM processes and tools (e.g., ServiceNow). Knowledge of security compliance and risk management in large-scale networks. Excellent communication and stakeholder management skills. Certifications (Preferred) CCNP/CCIE or equivalent. SD-WAN and Wi-Fi More ❯
Experience Strong expertise in enterprise networking (WAN, LAN, WLAN) and SDN technologies. Hands-on experience with Cisco, Juniper, and modern network platforms. Familiarity with ITSM processes and tools (e.g., ServiceNow). Knowledge of security compliance and risk management in large-scale networks. Excellent communication and stakeholder management skills. Certifications (Preferred) CCNP/CCIE or equivalent. SD-WAN and Wi-Fi More ❯