management skills, with direct exposure to handling tricky and hard to please clients In-depth understanding and certifications in service management methodologies (ITIL V4, ServiceNow) Willing to support the Incident Management team by working as part of a rota to ensure 24/7 coverage Please call James Sample here more »
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Jumar Solutions Ltd
across all aspects of IT Infrastructure and service. Skills, knowledge and experience required for the role: Extensive experience in IT Service Management Architecture & Design ServiceNow Configuration and Asset Management Six Rs application portfolio assessment IT Service Discovery Tooling and dependency mapping Migration experience - Ideally experience of migrating services in to more »
Employment Type: Contract, Work From Home
Rate: £650 - £700 per day, Benefits Home working/Hybrid Working
ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge – integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge – integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
SSPM or CSPM knowledge, policies and configurations. API Knowledge integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Client, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
Knutsford, Cheshire, United Kingdom Hybrid / WFH Options
Experis
SSPM or CSPM knowledge, policies and configurations. API Knowledge - integration of SaaS 3rd Party applications with on-prem tooling using APIs Knowledge of Salesforce, ServiceNow, 0365 SaaS applications and security aspects of these applications SSPM experience using Microsoft Defender for Cloud and/or any experience on AppOmni Strong understanding more »
technical experience in administering MFA (Multi-Factor Authentication) technologies across server and client components Actively manage and monitor Active Directory and Server estate related ServiceNow tickets, and remediations from monitoring and alerting systems Experience in creating/updating the Server/Client Golden image Experience in Microsoft 365 services and more »
Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
both technical and non-technical stakeholders. project management skills, prior experience in incident management, and conducting root cause analysis. experience with ITSM tools (e.g., ServiceNow, Jira). Desirable Skills: management and negotiation skills. of a wide range of technology architectures and operations, including public cloud. in major incident management in more »
London, England, United Kingdom Hybrid / WFH Options
Sportradar
members and general employee awareness. Required Skills/Abilities and Knowledge 5 years of crisis management experience Major Incident Management tool experience, preferably with ServiceNow, a plus Familiarity with incident management metrics such as MTTR/MTTD, root cause analysis, and severity levels preferred. Professional experience with ITSM/ITIL more »
ISO 20000, 27001, 9001 assessment processes Experience with any of the following technologies is preferred (however training is provided where required) Service Management toolsets (ServiceNow/Hornbill/Remedy) Tivoli Integrated Portal/BigFix/SolarWinds/Zabbix A knowledge of Unix, Linux, command line environments, Windows OS, Active Directory more »
Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
understanding of our products, services, and technical infrastructure to effectively support and troubleshoot customer issues. Workload Management - Efficiently manage workloads and workflows in both ServiceNow and Jira to ensure timely resolution of customer inquiries and issues. Performance Management - Set clear performance expectations, provide regular feedback, and conduct performance evaluations to more »
ServiceNow Tech Consultant/Developer required by a fast-growing, ServiceNow start-up that combines the power of ServiceNow with market-leading AIOps and Dev Ops. Founded in 2023, this independent start-up already boasts amongst the biggest and best ServiceNow client lists. With a primary focus on enterprise customers … banks, with other large projects firmly in the pipeline. In an exciting and varied role, you will help clients drive their digital transformation, leveraging ServiceNow technology and providing end-to-end solutions to ensure sustainable and tangible benefits for all. To be considered for this role you must be able … to demonstrate the following: Several years of experience as a ServiceNow Tech Consultant/Developer Strong communication and stakeholder management skills Enterprise experience Experience with ITSM + one other major module Aptitude for working in a start-up environment High levels of creativity and flexibility Joining an ambitious and talented more »
in mind you will need: Solid Experience in a Similar Position Experience in the Financial Industry – Preferably Buy-Side ITIL Qualified Active Directory Experience ServiceNow Experience Preferred Ready for you next assignment? Please get in touch. No up to date CV required. more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
raised with the Service Desk To be considered, you should have the following experience: In depth knowledge of MS Office 365 Windows 10 support ServiceNow incident management Active directory Due to the volume of applications received for positions, it will not be possible to respond to all applications and only more »
You must come from a customer focused background with an interest in Technical or Application Support. Required: Customer Service experience (3 years) Ticketing systems- ServiceNow/CRM/ZenDesk MS Office- Windows/Exchange/O365 Service Desk Experience- providing support This would be a great position for someone early more »
Employment Type: Permanent
Salary: £38000 - £48000/annum Excellent Benefits and Progression
looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this site in the first instance or send a CV more »
intraday and OOHS) Key Knowledge: Windows 10 desktop support knowledge Experience of HP & Lenovo Desktop/Laptop hardware and VDI environment Knowledge of using ServiceNow ticket system is highly desirable Experience in supporting Office 365 Experience of mobile device support including iPhones and iPads Good Communication skills, both oral and more »
Southeast London, South East London, Greater London, United Kingdom Hybrid / WFH Options
Syntax Consultancy Ltd
large-scale IT modernisation programmes for government clients. Key skills, experience + tasks will include: Experience of using Agile project delivery toolsets: Jira, Confluence, ServiceNow, CI/CD. In-depth understanding and experience in security transformation projects. Expertise in supporting secure government cloud migration/transformation projects + developing, maintaining more »
technical software support for a B2B software company. You’ll also need experience with a commercial customer incident tracking or CRM system such as ServiceNow , Salesforce.com and experience using a software defect tracking system such as JIRA. In addition, you’ll need strong exposure to broad technical skills such as more »
SCCM/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
Professional (CISSP), NCSC IA Architect/SIRA (Senior) or ex-CLAS (current or previously held) Experience of using Agile project delivery toolsets: Jira, Confluence, ServiceNow, CI/CD. Contributing to certificate management ceremonies, reviewing digital access requests and supporting Joiner/Mover/Leaver process and reviewing Technical Implementation Plans more »
Employment Type: Permanent
Salary: £70000 - £85000/annum to £85,000 (DOE) Negotiable, Bonus
Northampton, Northamptonshire, United Kingdom Hybrid / WFH Options
Ricoh
management, ensuring accurate and up-to-date records You will ideally have IT Life-Cycle Management Demonstrational experience in Asset Management (e.g. SAM, ITIL) ServiceNow knowledge/experience ITIL v4 Foundation Certification Advanced Microsoft Excel Skills Excellent time management and work ethic Excellent written and verbal communication skills A good more »