IT SupportEngineer Glasgow Salary up to £28,800 per annum depending on experience Would you like to make a real difference and deliver projects that will impact the lives of people with learning disabilities, autism and aged related needs? Real Life Options are a not for profit charity with a personal-centred support approach helping and … assisting people to live a fulfilled andare now looking to fill the role of ICT SupportEngineer As ICT SupportEngineer you will be responsible for providing effective 1st line support to customers of the ICT department, assist in resolution of technical issues and in providing system administration activities. You will also be involved in … hardware or set-up from new Assist with Purchase of ad-hoc ICT equipment such as keyboards, phones, laptops Work with external suppliers to provide effective ICT solutions and support Work closely with Operations and Functional Teams to provide an effective ICT support service to agreed service level agreements Assist with creation of training or communication video's More ❯
East London, London, England, United Kingdom Hybrid / WFH Options
Understanding Recruitment
Service SupportEngineer Salary: £33,000-£44,000 Location: Home-based 35 days annual leave, generous pension, enhanced carer & disability leave, tech allowance I'm working with a national charity undergoing major digital transformation to recruit a Service SupportEngineer to join their IT operations team. This is a fantastic opportunity for someone with a passion … great communication skills, and experienced in 1st and 2nd line IT support. You'll be part of a collaborative, mission-driven organisation that's committed to delivering great technical support to staff across the UK. In this role, you'll support day-to-day IT operations, solve problems, manage support tickets, and help maintain critical systems - all … while working with cutting-edge tools like Microsoft Intune, Office 365, and Active Directory. What you'll be doing: * Delivering excellent 1st and 2nd line support for staff across multiple locations* Managing incidents and service requests through the ticketing system* Installing, configuring, and troubleshooting hardware and software, including laptops, printers, mobile devices, and network equipment* Supporting Office 365, Active More ❯
Stone, Staffordshire, West Midlands, United Kingdom Hybrid / WFH Options
Priority Recruitment
Technical SupportEngineer Staffordshire Job Title: Technical SupportEngineer Location: Staffordshire Pay rate: From £26,000 per annum (DOE) Schedule: Monday to Friday, Full Time (Hybrid working available) Priority Recruitment are excited to present a fantastic opportunity for a Technical SupportEngineer to join a growing UK business based in Staffordshire. This is a … brilliant chance to step into a hands-on IT support role with a company that blends professionalism with purpose. You'll play a key role in keeping the systems and networks running smoothly, ensuring the wider team is set up for success. Its perfect for someone passionate about tech, whos looking to make a real impact in a business … issues Troubleshoot hardware, software, and network faults Work closely with an external IT partner for more complex problems Manage IT inventory and maintain all systems and equipment across teams Support GDPR compliance and assist with Cyber Essentials accreditations Contribute to system/process improvements and identify new tech solutions Liaise with suppliers and support automation/CRM projects More ❯
SupportEngineer II, Global Maintenance Automation Platform (MAP) Job ID: Amazon EU SARL (UK Branch) Billions of data are read continuously from sensors and actuators , transformed and presented to the teams that makes Amazon the world's largest Reliability Maintenance Engineering (RME) enterprises. Do you want to how we do it and contribute to make it even better … Join our team! Amazon is looking for a SupportEngineer to be part of o global Operational Excellence team. The team deploy, support and maintain software solutions that links our low-level automation systems with the cloud, moving the business to Industry 4.0 and improving the Overall Equipment Effectiveness of the installations. This is a fantastic opportunity … to work with some of the best engineers in the industry and help support and shape the direction of automation and machine learning systems within one of the world's largest fulfillment networks. Key job responsibilities As a SupportEngineer within the Global MAP OE team you will: - review and test software solutions and new functionalities to More ❯
within CoSS is responsible for the technical infrastructure and tools to proactively identify and resolve issues impacting Selling Partners. SPIDER is looking for a passionate, results-oriented, operationally focused SupportEngineer to support the fast-evolving and expanding Seller Compliance space. The role encompasses working with a support engineering team that provides support for multiple … products and platforms, including engineering development support (root cause analysis, code fixes), customer support self-service (tools development), and business decision-making support (data mining, report generation, scripting). The Support Engineering team comprises world-class engineers with technical skills blending systems and software engineering. We are looking for a SupportEngineer with experience … in software engineering support or an equivalent role, with a track record of driving projects to improve software development, business, and customer service support-related processes and technical support experiences. A successful candidate so someone who is willing to take on challenging responsibilities, has a metrics-focused approach, demonstrates customer focus, and has the ability to lead More ❯
Onsite IT Field SupportEngineer with advanced routing, network and Wi-Fi networking skills and excellent infrastructure and troubleshooting experience is required to provide onsite deskside technical support at an educational establishment for a multi award-winning Managed Service Provider based in the City of London. SALARY: £40,000 - £50,000 per annum + Benefits (see below … mark and you’ll be invited on to the next stage of the interview process. JOB OVERVIEW We have a fantastic new job opportunity for an Onsite IT Field Support Engineerwith advanced routing, network and Wi-Fi networking skills and excellent infrastructure and troubleshooting experience. Working as an Onsite IT Field SupportEngineer you will work at … a dedicated client site (an educational establishment with sites based in London) throughout the week providing face-to-face technical support of the infrastructure, alongside 1st and 2nd line support. This is an exciting opportunity to join an industry-leading company that can offer additional training, support and career development opportunities. DUTIES Your duties as the Onsite IT More ❯
Evesham, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Genium Selection
IT SupportEngineer 2 nd Line Location: HYBRID 3 days a week in Evesham office, Worcestershire Are you an IT SupportEngineer in need of a new challenge? Would you like to resolve complex technical issues, supporting infrastructure and cloud service and contribute to new IT projects? Our client is expanding its IT team as it … modernises its Infrastructure/desktop environment. Its created this additional role thats circa 70% support and 30% projects as it expands IT Support into its European offices. Technically, its Microsoft Windows Server, Active Directory, Group Policy, Exchange Online, Microsoft 365, Azure, networking (DNS, DHCP, VPN, firewalls), endpoint management tools (e.g., Intune, SCCM) in and ITIL environment. Youll support … You can help shape the IT landscape for our client too. There are many new projects you can contribute to such as the implementation of a new ITSM tool, support the move to ITIL where KPIs, SLAs, change management are being introduced, improvement of the service catalogue, system upgrades, migrations and deployments. ABOUT YOU: To be considered you need More ❯
Application SupportEngineer - Southampton - £35-40k. The Opportunity: This is a great opportunity for an Application SupportEngineer to join a leading Southampton based organisation in a truly varied role. The team is well established and provide support to the wider business on all applications and business systems. You'll work on projects, deliver … 2nd/3rd line support, test new feature and enable the business to continue to operate effectively. The Role: The team sits within the IT Department and acts as the primary interface between both internal & external customers, the development team and external software vendors. The role is provide analysis, support, testing and project support on a range … Key to the role is the ability to really work closely with customers, solve problems and have an analytical background. Ideally you'll have worked as either an Application SupportEngineer or Business Systems Analyst and be used to working in an environment where software products interlink/operate through EDI or APIs. You'll have a technology More ❯
Technical SupportEngineer - Stampede Leith, Edinburgh (onsite mainly) £30 - £35k Bright Purple are exclusively recruiting for Stampede in Edinburgh who are a scaling B2B SaaS company with bold plans in the hospitality tech sector. Stampede are building huge momentum and need talented people with a positive can-do attitude to mirror their own ways. They are looking for … an experienced Technical SupportEngineer who can deal with a range of issues technical support issues (connectivity/Wi-Fi/networking issues etc) and be client facing to resolve any issues with aplomb.Stampede build powerful software that helps hospitality venues connect with their customers, drive revenue, and run smarter businesses whilst championing customer engagement and experience. … office in Leith with genuine collaboration, local decision-making, and a team that enjoys showing up. They are flexible but defo office first. What Youll Do: As a Technical SupportEngineer, youll be at the heart of the company. You will collaborate with clients to resolve technical issues or queries and internal teams to ensure seamless onboarding, resolve More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom
Reed
IT SupportEngineer Annual Salary: £30,000 - £35,000 DOE Location: Belfast Job Type: Full-time We are excited to offer an opportunity for an IT SupportEngineer to join a leading IT Managed Service Provider based in Belfast. This role is ideal for someone passionate about providing IT solutions and eager to engage in a … variety of projects across Northern Ireland. As part of our team, you will support existing infrastructure and consult on network security, productivity, and M365 solutions. Day-to-day of the role: Deskside support, highly professional, polite and presentable. Support windows based environment with handful of LOB apps, printing, mobiles, access systems, meeting rooms. Update and generate operational … of Azure IaaS, VMware, Veeam, Citrix, Aruba Networking, Sophos FW, Teams Voice, and vulnerability management. Benefits: Opportunity to improve skills in a small team with close access to clients. Support to work towards Microsoft accreditations. Potential career paths into account management or enterprise infrastructure teams. This is an excellent opportunity within a fantastic, growing organisation. If you meet the More ❯
Yateley, Hampshire, South East, United Kingdom Hybrid / WFH Options
Certain Advantage
Customer SupportEngineer Certain Advantage is hiring for a Customer SupportEngineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer SupportEngineer to join their fast-paced and collaborative Customer Support Team. … The Role: As a primary liaison between our clients customers and internal teams, you will take ownership of diagnosing and resolving technical issues, provide operational support for offshore activities, and actively contribute to ongoing improvement initiatives across the business. Key Responsibilities: Provide prompt and accurate first-line technical support for external customers and internal regional offices Handle a … specialists and ensure consistent communication with stakeholders until resolution. Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the More ❯
Customer SupportEngineer Certain Advantage is hiring for a Customer SupportEngineer for an Engineering client in Blackbushe, Hampshire. The role is on a permanent basis with excellent benefits. My client is looking for a technically proficient and customer-oriented Customer SupportEngineer to join their fast-paced and collaborative Customer Support Team. … The Role: As a primary liaison between our clients’ customers and internal teams, you will take ownership of diagnosing and resolving technical issues, provide operational support for offshore activities, and actively contribute to ongoing improvement initiatives across the business. Key Responsibilities: Provide prompt and accurate first-line technical support for external customers and internal regional offices Handle a … specialists and ensure consistent communication with stakeholders until resolution. Maintain thorough and accurate records in the CRM system Assist with product demonstrations, onshore preparation for offshore deployments, and technical support for internal functions such as Sales, Marketing, and Customer Success teams. Contribute to the creation and updating of technical documentation, internal knowledge bases, and user guides. Participate in the More ❯
Northampton, Northamptonshire, England, United Kingdom
Proactive Appointments
IT SupportEngineer Permanent - On-site - Northampton - Up to £30k per annum + Bonus Are you a tech-savvy Systems SupportEngineer with a strong background in Microsoft 365, Exchange, and CRM platforms? We’re working with a dynamic and growing organisation that is seeking a proactive and reliable Systems SupportEngineer to join … their team. Key Responsibilities: Provide 1st/2nd line support across a range of IT systems and users. Maintain and support Microsoft 365 (including Office 365, Azure AD, and Exchange Online). Troubleshoot issues related to cloud and on-premise infrastructure. Support users with CRM platforms – preferably Zoho, but experience with other CRM systems will also be More ❯
IT SupportEngineer £300 Per/Day (Outside IR35) 3 Days per Week Onsite (London) Here at Burns Sheehan, we are working exclusively with an industry leading FinTech scale-up who are looking to add to their IT Support function. They are looking for an IT SupportEngineer to join for an initial 3-Month … period to help resolve 1st and 2nd Line issues. You will work with a fellow engineer and reporting into the Head of Security, to act as the 1st point of contact for all End User Support Issues. Requirements/Tech-Stack: 1st and 2nd Line Support for internal Infrastructure Mac/Windows troubleshooting experience Google Workspace knowledge … please apply! Sound like the role for you? If you're interested feel free to let me know and I will be sure to get back to you IT SupportEngineer £300 Per/Day (Outside IR35) 3 Days per Week Onsite (London) Burns Sheehan Ltd will consider applications based only on skills and ability and will not More ❯
IT SupportEngineer - MSP - Stockport - £26K-£29K DOE As the IT SupportEngineer you will be joining a close knit and sociable Managed Service Provider with a large emphasis on the culture fit as much as technical ability. In this role as an IT SupportEngineer, you'll have the autonomy to resolve support … valuable exposure to a wide range of technologies and challenges, helping you develop your skills and advance your career more quickly. The position also involves some on-site customer support, so you must hold a full UK driving licence and have access to your own vehicle. Key Skills required: Experience in a similar Service Desk/MSP role Windows More ❯
Azure qualified Technical SupportEngineer - Investment Banking - Immediate start We are seeking an experienced IT SupportEngineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our client's team in Central London. This is an onsite role for an initial 6 week contract with potential for extension. … AM-7:00 PM (Monday to Friday) Rate: £250 per day (Inside IR35 - Umbrella contractors only) Languages: Fluency in French is advantageous Essential Skills & Experience (non-negotiable) VIP support experience within the Investment Banking sector Azure certification and hands-on Azure administration/support experience Minimum 5 years' experience across 1st to 3rd Line Support Service Desk … background - supporting users remotely and managing tickets via an Incident Management tool Strong Microsoft Office Suite skills (Windows platforms) Windows OS support (Windows 7 & 10) Microsoft Office 365 (desktop & admin support) Excellent customer-facing skills with a professional, well-presented manner Strong troubleshooting abilities with high attention to detail Service-driven mindset with a focus on customer satisfaction More ❯
Azure qualified Technical SupportEngineer - Investment Banking - Immediate start We are seeking an experienced IT SupportEngineer with a proven VIP support background in Investment Banking and a valid Azure certification to join our client’s team in Central London. This is an onsite role for an initial 6 week contract with potential for extension. … AM–7:00 PM (Monday to Friday) Rate: £250 per day (Inside IR35 – Umbrella contractors only) Languages: Fluency in French is advantageous Essential Skills & Experience (non-negotiable) VIP support experience within the Investment Banking sector Azure certification and hands-on Azure administration/support experience Minimum 5 years’ experience across 1st to 3rd Line Support Service Desk … background – supporting users remotely and managing tickets via an Incident Management tool Strong Microsoft Office Suite skills (Windows platforms) Windows OS support (Windows 7 & 10) Microsoft Office 365 (desktop & admin support) Excellent customer-facing skills with a professional, well-presented manner Strong troubleshooting abilities with high attention to detail Service-driven mindset with a focus on customer satisfaction More ❯
Application SupportEngineer We are seeking a highly organised and detail-oriented Application SupportEngineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting. The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in … solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act as liaison between clients and development teams to escalate and resolve issues. Advise on Microsoft 365 tenancy best practices. Assist with … data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 2. Technical Support & Automation Serve as an internal escalation point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate routine or repetitive tasks to improve operational efficiency. 3. Documentation & Knowledge More ❯
Technical SupportEngineer Location: Edinburgh (onsite) Bright Purple is working with a truly exciting and ambitious scale-up based in Edinburgh, with bold plans to scale their offering which you'll play a big part in. They are building huge momentum and need talented people to help them expand. This company needs someone with a positive can-do … attitude to mirror their own ways. They are looking for an experienced Technical SupportEngineer who can deal with a range of issues as they grow. What's in it for you: Salary of £30,000 - £35,000 depending on experience 33 days of annual leave Additional performance-based incentives Modern offices and top of the range equipment … What You'll Do: As a Technical SupportEngineer, you'll be at the heart of the company. You will collaborate with internal teams, third-party IT providers, and partners to ensure seamless onboarding, resolve technical challenges, and optimise overall customer experiences. Your expertise will play a key role in managing and improving processes. Customer Support & Product More ❯
Technical SupportEngineer/Senior Support - Leeds - £26,000 - £32,000 DOE Location: Leeds, West Yorkshire Salary: £26,000 - £32,000 per annum (Depending on Experience) Job Type: Full-Time, Permanent Industry: Managed Service Provider (MSP) Are you a hands-on IT professional looking to take the next step in your technical career? Do you enjoy solving … problems and mentoring junior colleagues? Join a growing, locally focused MSP in Leeds and be part of a collaborative and forward-thinking team. About the Role As a Technical SupportEngineer , you'll play a key role in delivering outstanding 2nd Line Support to a broad range of clients across the West Yorkshire area. This is a … with our 1st Line team, offering mentorship and guidance, while also handling escalated technical issues and contributing to project work. What You'll Be Doing Provide 2nd Line technical support via phone, email, and remote tools Troubleshoot and resolve issues across Windows Server, Office 365, networking, and endpoint devices Support on-site client visits when required Assist with More ❯
Employment Type: Permanent
Salary: £26000 - £32000/annum Training - Hands on - Exposure
IT Field Service SupportEngineer (Northern Ireland) Belfast - remote with travel required £30,000 - £33,000 + car allowance + perm benefits A leading charity origination is currently recruiting for an IT Field Service SupportEngineer who will work in a tech transformation programme, alongside providing local issue resolution, support, advice and guidance for Northern … Ireland. One of your main responsibilities will be to analyse, troubleshoot and fix first- and second-line technical support for all technology-related infrastructure, architecture, software and supporting our end-users across the country. Key Responsibilities IT For Service Users support 1:1 support as well as any general IT support requiring a service visit after … initial support or triage from our ServiceDesk. Printer support (ordering & moving MFD's, configuration and support) Telephony & Communication platform Support (office landlines, broadband telephone lines and telephone systems, SIP and VOIP guidance) Service mobilisations, opening, closing, moving offices and changes to internal layout of offices. Corporate & Guest networks and Wi-Fi (installation, configuration and supportMore ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum + car allowance + perm benefits
IT Field Service SupportEngineer (Northern Ireland) Belfast - remote with travel required £30,000 - £33,000 + car allowance + perm benefits (12 month FTC) A leading charity origination is currently recruiting for an IT Field Service SupportEngineer who will work in a tech transformation programme, alongside providing local issue resolution, support, advice and … guidance for Northern Ireland. One of your main responsibilities will be to analyse, troubleshoot and fix first- and second-line technical support for all technology-related infrastructure, architecture, software and supporting our end-users across the country. Key Responsibilities IT For Service Users support 1:1 support as well as any general IT support requiring a … service visit after initial support or triage from our ServiceDesk. Printer support (ordering & moving MFD's, configuration and support) Telephony & Communication platform Support (office landlines, broadband telephone lines and telephone systems, SIP and VOIP guidance) Service mobilisations, opening, closing, moving offices and changes to internal layout of offices. Corporate & Guest networks and Wi-Fi (installation, configuration More ❯
Join Our Team as an Onsite IT SupportEngineer Job TitleOnsite IT SupportEngineer Salaryup to £35,000 LocationBrighton (Onsite with a key client) Are you passionate about delivering top-tier IT support and exceptional customer service? Do you thrive in a fast-paced, client-facing environment where your technical skills and problem-solving abilities … make a real impact? If so, we want to hear from you! About the Role As an IT Onsite Technical SupportEngineer , you'll be the go-to expert for one of Focus Group's key client accounts. You'll provide 1st and 2nd line support across a range of technologies including Office 365, Windows Server, networking … wireless systems. This is a hands-on, client-facing role where your ability to troubleshoot, communicate, and deliver results will shine. What You'll Be Doing Managing and resolving support tickets with efficiency and professionalism Providing desk-side, telephone, and remote support to end users Diagnosing and resolving technical issues across hardware, software, and networks Supporting project deployments More ❯
2nd Line IT SupportEngineer - Coventry - £27K-£30K Note: Previous IT experience within Schools is an absolute essential for this role. Applicants without this experience will not be considered. A 2nd Line IT SupportEngineer with good working knowledge of Windows server, Offfice 365, and general network troubleshooting is required to join a close-knit MSP … to support their school-based clients. DBS checks will be undertaken before starting this role. This 2nd Line IT SupportEngineer is an autonomous, flexible role which varies of meeting day-to-day client needs in person, whilst being remotely supporting by the wider team from the head office. No two days are the same, visiting different … sites mainly around Coventry and surrounding areas (Rugby, Leamington Spa) Key Skills Required: Previous escalation IT Support within the Education industry (essential) Windows Server administration & troubleshooting Office 365 Admin, Exchange Active Directory General networking troubleshooting - TCP/IP, DNS, DHCP Mobile device support - iOS/Android Full UK Drivers licence is essential This is a customer-facing role More ❯
Belfast, County Antrim, Northern Ireland, United Kingdom Hybrid / WFH Options
Apache Associates
Field SupportEngineer Northern Ireland (Remote/client visits) £32,000 - £38,000 Do you enjoy providing outstanding customer service and working with people? Are you passionate about technology and IT? Our client who are a major UK charity are looking for an experienced Field SupportEngineer, you will now have the chance to play your … part in the vital work they do. You will be responsible for troubleshooting, advising, analysing and fixing first- and second-line technical issues. There would be remote support and on-site visits. Responsibilities: Primary point of contact for first- and second-line technical support Troubleshooting, analysing and solving problems for all technology related infrastructure, telephony, architecture, software, printing … written communication skills Working knowledge of ticketing systems and asset management Microsoft Office 365, Microsoft Intune Experience of remote assistance tools Excellent listening skills and offer calm and positive support Ability to communicate complex technical solutions to staff with non-technical understanding Hardware or software installation This is an exciting opportunity to be part of a fantastic team and More ❯