Support Engineer Jobs in the UK

51 to 75 of 628 Support Engineer Jobs in the UK

Technical Support Engineer

Stroud, Gloucestershire, South West, United Kingdom
Hybrid/Remote Options
LM RECRUITMENT SOLUTIONS LTD
Technical Support Engineer Stroud (hybrid working) £35-40k Enthusiastic IT Support Engineer/Analyst with broad & proven support skills (Windows OS, software & network) sought by an established & successful Stroud based IT company. The Systems Support Engineer provides support to both external clients as well as the internal team and offers lots … of autonomy and opportunity to further improve both the systems & support processes. You will have previous experience in a similar, broad role eg IT/Technical Support, Helpdesk or Application Support role, dealing with both software and infrastructure issues. You will have proven diagnostic & problem-solving skills, a methodical approach and a tenacious attitude as well as … of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure to the following is More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

IT Support Engineer

Winchester, Hampshire, United Kingdom
Spectrum IT Recruitment
IT Support Engineer required to support internal users across 1st & 2nd line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues. This would be an excellent opportunity for an experienced 1st line engineer looking to step up to … 2nd line or an established 2nd line support engineer looking for room to grow and take on more responsibility in a dynamic and technically challenging environment. The company are going through a period of growth and transformation which is expected to continue into 2026 and this role would offer plenty of training and progression opportunities. The position offers … for progression, training opportunities, an excellent company culture and a starting salary up to £33,000 based on experience. Skill Requirements Active Directory Windows Server Windows 11 Office 365 support Nice to have's Exposure to network support Azure knowledge (commercial or through online courses) The company are working to a hybrid approach so you will be in More ❯
Employment Type: Permanent
Salary: £28000 - £33000/annum Benefits & Progression
Posted:

IT Support Engineer

Colden Common, Hampshire, United Kingdom
Spectrum IT Recruitment
IT Support Engineer required to support internal users across 1st & 2nd line. The company are looking for a skilled IT Support Engineer to support their head office and satellite sites with a range of IT issues. This would be an excellent opportunity for an experienced 1st line engineer looking to step up to … 2nd line or an established 2nd line support engineer looking for room to grow and take on more responsibility in a dynamic and technically challenging environment. The company are going through a period of growth and transformation which is expected to continue into 2026 and this role would offer plenty of training and progression opportunities. The position offers … for progression, training opportunities, an excellent company culture and a starting salary up to 33,000 based on experience. Skill Requirements Active Directory Windows Server Windows 11 Office 365 support Nice to have's Exposure to network support Azure knowledge (commercial or through online courses) The company are working to a hybrid approach so you will be in More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 33,000 Annual
Posted:

Technical Support Engineer - Hull

Hull, North Humberside, England, United Kingdom
Nextech
Job Title: Technical Support Engineer Location: Hull, UK Salary: Up to £35,000 About Us: My client is a leading Managed Service Provider dedicated to delivering exceptional IT support and services to a diverse range of clients. Our mission is to empower businesses with reliable, efficient, and innovative technology solutions. Job Description - We are looking for a … dynamic and customer-focused IT Support Engineer to join our team in Hull. As a Technical Support Engineer, you will play a crucial role in providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently. Key Responsibilities - Provide high end technical support to clients., Diagnose and resolve … hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist with the planning and implementation of IT projects. Maintain a high level of customer satisfaction through More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum
Posted:

Contract Product Support Engineer

Guildford, England, United Kingdom
Hybrid/Remote Options
Octagon Group
Job Title: Contract Product Support Engineer Type: 12-Month Contract Status: Inside IR35 (Umbrella PAYE) Rate: £300–£350 per day (depending on experience) Location: Surrey – Onsite initially, with flexibility for hybrid working thereafter An exciting opportunity has arisen for a Contract Product Support Engineer in Surrey to join a multi-disciplinary engineering team working on new … product development across Healthcare and Industrial IoT solutions. This position focuses on testing, validation and technical support for innovative connected products being rolled out across global markets. The Role As a Contract Product Support Engineer in Surrey , you’ll play a key part in supporting both current and next-generation product development , taking designs from feasibility through … to testing and global product launch. Your responsibilities will include: Providing technical support for digital solutions and IoT platforms used across multiple countries Supporting the design, test, and validation of new digital and connected products Assisting with global product launches and technical documentation Designing and executing test plans in the in-house development lab Tracking and resolving technical issues More ❯
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Technical Support Engineer - Electrical

Milton Keynes, Buckinghamshire, South East, United Kingdom
Technical Futures
Technical Support Engineer (Electrical) High-Tech Engineering Buckinghamshire - Generous Package. A Technical Support Engineer with an Electrical Engineering background, good customer facing skills and strong problem solving abilities will play a key role within the European Technical Centre of an established Technology Company. Competitive salary package on offer. Qualified to a minimum of HNC/HND … level in Electrical/Electronic Engineering and with previous experience of working in an Applications or Technical Support role, you will possess good hands-on diagnostic skills as well as having the ability to present technical subjects clearly. In this Technical Support Engineer role you will enjoy a diverse range of tasks from supporting customers via phone … email with technical queries, undertaking new product development proposal activities, processing requests for special products as well as supporting sales with application development and customer visits. The ideal Technical Support Engineer will bring: HNC/HND or Degree in Electrical Engineering or similar discipline. Previous experience of working in a technical support or applications engineering role. Hands More ❯
Employment Type: Permanent
Posted:

2nd Line Support Engineer

Birmingham, West Midlands, England, United Kingdom
Oscar Technology
2nd Line Support Engineer | Birmingham | £35,000 Oscar Technology has partnered exclusively with a leading MSP near Birimingham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service … desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for … 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Birmingham| £32,000 Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your More ❯
Employment Type: Full-Time
Salary: £28,000 - £35,000 per annum
Posted:

2nd Line Support Engineer

Evesham, Worcestershire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
2nd Line Support Engineer | Evesham | £35,000 DoE Oscar Technology has partnered exclusively with a leading MSP near Evesham to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the … service desk services. For this role in particular, we are building a dedicated support team for a brand new customer... so it's a great opportunity to get involved from the beginning with a lot of project work! Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support … 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication and interpersonal skills. 2nd Line Support Engineer | Evesham | £35,000 DoE Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

3rd Line Support Engineer

Birmingham, West Midlands, England, United Kingdom
Oscar Technology
3rd Line Support Engineer | Birmingham | £35k-45k Oscar Technology has partnered with a leading MSP in Birmingham to recruit for a skilled 3rd Line Support Engineer to join their team. Job Description As a 3rd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service desk … and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 3rd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as … perk's platform, featuring discounts on fitness memberships, dining, shopping, and more. Health reimbursement plan. Electric vehicle leasing program. Complimentary parking. Numerous training and professional development opportunities. 3rd Line Support Engineer | Birimingham | £35k-£45k Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your More ❯
Employment Type: Full-Time
Salary: £35,000 - £45,000 per annum
Posted:

Technical Design and Support Engineer

Nottinghamshire, East Midlands, United Kingdom
Redline Group Ltd
A Technical Customer Support Engineer is sought to join an innovative engineering team in Nottinghamshire, contributing to the technical support, specification, and design of bespoke electronic systems used worldwide. The Technical Customer Support Engineer, Nottinghamshire, will play a key role in providing exceptional service to customers and distributors, ensuring the correct equipment is specified for … projects and that all technical enquiries are handled efficiently. Working closely with the Customer Support Manager, you'll deliver a high-quality experience through a mix of phone, email, and web-based communication. Responsibilities include: Assessing new project enquiries, responding to customers, and booking project details into the CRM system Identifying suitable system types to meet specific project requirements … Providing technical support and remote troubleshooting of complex systems Preparing accurate equipment quotations and responding promptly to bid requests Conducting site visits, surveys, customer meetings, and demonstrations Delivering technical training to customers The Technical Customer Support Engineer, Nottinghamshire, will have the following key skills: Experience working with audio systems and technology Experience designing on CAD programmes Excellent More ❯
Employment Type: Permanent
Salary: £35,000
Posted:

Part Time M365 IT & Security Support Engineer £300 - £350 Outside IR35 Onsite

London, South East, England, United Kingdom
Opus Recruitment Solutions Ltd
Part Time | M365 IT & Security Support Engineer | £300 - £350 | Outside IR35 | Onsite We’re recruiting an experienced M365 IT & Security Support Engineer to assist our client through a busy transitional period. This 2-month contract is determined as Outside IR35 and offers a daily rate between £300 - £350 per day. This part-time position … successful candidate will work closely with the IT & Security Manager to reduce ticket backlog, coordinate with the MSP and wider business, and deliver hands-on 2nd to 3rd line support across infrastructure, Microsoft services, and security operations. Key Requirements Support IT & Security Manager with hands-on technical troubleshooting tasks Proactively clear backlog of 2nd–3rd line IT support … Manage SharePoint permissions, documentation, and 'joiner-leaver-mover' processes Coordinate effectively with MSP and wider business, handle vendor management Roll out security policies, review permissions, and manage user access Support merger groundwork, MSP transition, and day-to-day M365 operations If this IT & Security Support Engineer role sounds like a good fit, please apply with your most More ❯
Employment Type: Contractor
Rate: £300 - £350 per day
Posted:

IT Support Engineer

Sheffield, South Yorkshire, England, United Kingdom
Greenfield I T Recruitment
3rd lineLocation: Sheffield area S1Hybrid work patternSalary: £40k - £45k plus benefits IT Support Engineer required by a growing business who offer specialists services, supporting their clients to save the world from climate change. The IT Support Engineer will be joining an expanding team and play a pivotal part in supporting and evolving the IT and Information … Systems strategy across the business.The ideal person for this opportunity will If be a confident 3rd line engineer with a passion for Microsoft technologies and cloud-first solutions providing IT technical support across a range of platforms and services. IT Support Engineer tech stack - Microsoft 365 (Exchange, Teams, SharePoint, Power Platform) Azure & Azure AD/Entra … Manager Windows Server 2016/2019, Hyper-V Active Directory, Group Policy Firewalls, switches, routers, wireless networks Veeam, cloud backup solutions MFA, conditional access, email filtering, web filtering IT Support Engineer profile – Knowledge/experience of Cloud Infrastructure (Azure) and endpoint management Experienced at 3rd line level Previous involvement in IT project based work Excellent troubleshooting skills across More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Onsite IT Support Engineer

United Kingdom
Schneider Electric
Onsite IT Support Engineer Schneider Electric has an exciting opportunity for the right person to join our team as an Onsite IT Support Engineer in our office in London. Your mission: As the Onsite IT Support Engineer, you are responsible for supporting Schneider Electric workplace and infrastructure equipment (including network related ones) physically on … location at Schneider Electric facilities including but not limited to. What you will do: Act as IT Owner for the site Provide VIP support with high level of service To be aligned with Employee Experience teams & strategy To be Digital Citizen model, business partner and IT role model To be guarantor of Schneider Digital Strategy, policies, and rules Be … a partner in change management adoption, new ways working and ATAWAD Provide technical support for special events such as annual meetings, Board meetings, training sessions, for both internal/external end users Provide IT support based on TechStop model Provide Desk Side support services to end users when incidents cannot be resolved remotely through the Service Desk More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Software Support Engineer

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Fyre Global Limited
Senior Software Support Engineer CUAS/Radars/Sensor Systems Cambridge Are you a hands-on software support engineer who loves solving deep technical problems and becoming the go-to expert in your field? Maybe youve reached a point within Software Development where you fancy a bit of a change, but staying technical? This is a … great opportunity to join a small, highly skilled engineering team working on radar and sensor data processing systems used across defence and CUAS applications Its not your typical software support engineer role youll be writing code, troubleshooting complex integrations, and working directly with other engineers who speak your language. Youll get to build long-term product knowledge, technical … sensor data processing over time Essential skills: Background in CUAS, radar, or sensor systems Confident debugging, troubleshooting, and solving complex technical issues Comfortable working with technical customers in a support or applications role Happy working onsite in a small, collaborative engineering environment Self-sufficient, pragmatic, and keen to develop long-term expertise Desirable skills: Strong hands-on experience in More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

IT Support Engineer

Fareham, Hampshire, South East, United Kingdom
Hybrid/Remote Options
Richmond Square Consulting Limited
IT Support Engineer Fareham, Hampshire IT Support Engineer required by a fast growing and cutting-edge design & technology company based in Fareham, Hampshire. The Senior Infrastructure Engineer will work on exciting projects utilising cutting-edge design and tech, and provide 2nd and 3rd line support across Windows Server, Azure, O365, VMware and Linux OS …/platforms. Any scripting and/or DevOps experience as well as a desire to progress to an Infrastructure Engineer would be ideal, but not essential. Benefits Not only will the IT Support Engineer join a rapidly growing cutting-edge design & technology company, but they will also benefit from: Starting salary of £40,000 - £50,000 per … and cold drinks, Company events & social hours Secure onsite parking Friendly and supportive team that will encourage growth and development A few details about the role As a Infrastructure Engineer for my client, you will have a varied, exciting and challenging role, and your responsibilities will be very much project dependant. However, typical responsibilities are very likely to include More ❯
Employment Type: Permanent, Work From Home
Salary: £50,000
Posted:

Media Software Support Engineer Cinema 4D

London, England, United Kingdom
Client Server
Media Software Support Engineer (Cinema 4D) London to £55k Do you have experience of supporting Cinema 4D Animation and Modelling software? You could be progressing your career as a Media Software Support Engineer/Technician at a really cool media technology company that product large scale graphics and video content used by huge global stars at … live concerts and venues across the globe e.g. Adele, U2 and the 360 Sphere in Las Vegas. As a Media Software Support Engineer you will collaborate with the Technical Manager to ensure that all projects operate efficiently from a technology standpoint. Responsibilities will include: Maintaining DCC (Digital Content Creation) software and licensing on all workstations and render nodes … to Friday. Please note you may occasionally need to travel to set up hardware at international sites/shows. About you: You have experience in a similar Media Technical Support role You have experience within a media, creative environment at a scaling or SME company You have experience with Cinema 4D ideally, will also consider Redshift, Thinkbox, Deadline and More ❯
Posted:

On-Site IT Support Engineer

Stevenage, Hertfordshire, England, United Kingdom
CPS Group
On-Site IT Support EngineerRole: On-Site IT Support EngineerSpecialism(s): Microsoft Technical Support, Networking, Office365, Azure, 1st/2nd Line, Helpdesk, MacOS, IT Infrastructure, C-Suite SupportType: Contract, Inside IR35Location: StevenagePay Rate: £200 - £255 per dayDuration: 4 MonthsStart Date: ASAP/ImmediateOn-Site IT Support EngineerCPS Group UK are delighted to be working with a … leading organisation to hire an interim On-Site IT Support Engineer, initially until the end of March 2026. The Engineer will provide on-site, BAU support during the core hours of 11:00am - 6:30pm, Monday - Friday.Role Requirements* Provide technical on-site, user facing support (including C-Suite user community)* Provide 1st & 2nd Line BAU … on-site technical IT infrastructure support* Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)* Communicate effectively with users and manage technical queries in line with company standards and SLA's* Prioritise, and resolve technical queries and service requests* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issuesRequired Skills More ❯
Employment Type: Contractor
Rate: £200 - £255 per day
Posted:

Technical Support Engineer (Previous Relevant Experince is Required)

Warwick, England, United Kingdom
Telent
Technical Support Engineer Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
Posted:

Technical Support Engineer (Previous Relevant Experince is Required)

Hampton Magna, Warwickshire, United Kingdom
Telent
Technical Support Engineer Technical Support Engineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Support Engineer

Leighton Buzzard, Bedfordshire, South East, United Kingdom
SER (Staffing) Ltd
Technical Support Engineer – Packaging Machinery Location: Leighton Buzzard Salary: £40,000 – £45,000 + 7–14% Pension + 20 Days Holiday + Death in Service Hours: Monday to Friday, 8:30am – 5:00pm About the Company Our client is a global packaging machinery distributor employing over 2,000 people worldwide with a turnover exceeding £450 million. Their UK … operation, based in Leighton Buzzard, employs 30 staff and generates £20 million in annual revenue. Due to continued growth and increasing demand, they are seeking an additional Technical Support Engineer to join their expanding technical support team. The Role As a Technical Support Engineer, you will provide remote and on-site technical support to … ll act as the key link between UK customers and overseas OEM partners, ensuring that technical issues are diagnosed, documented, and resolved efficiently. Key Responsibilities Provide technical and engineering support to customers for capital packaging machinery issues. Raise and manage technical support tickets, ensuring timely and accurate resolution. Read and interpret equipment manuals, technical documentation, and engineering drawings. More ❯
Employment Type: Permanent
Salary: £45,000
Posted:

IT Support Engineer - German Speaking

Wakefield, England, United Kingdom
Hybrid/Remote Options
YourCode - Award Winning IT & Digital Consultancy
IT Support Engineer | up to £32K DOE | Hybrid | Career Growth German speaking skills are highly desirable! We’re on the lookout for an IT Support Engineer to bolster a small, hardworking IT support team in a large well known retail business. This is a brand-new role , created to strengthen the department and improve service … service, and problem-solving, this could be the perfect opportunity for you! Why Join? Fast Progression – Hands-on training, real-world experience, and a clear path into Second Line Support Internal IT Support – Supporting a large branch network across the UK, with some international involvement Broad Technical Exposure – Work with Windows, iPhones, Active Directory, MDM, Azure AD, Exchange … hybrid domains Be the Face of IT – First point of contact for users, troubleshooting issues, and delivering excellent customer service What You'll Be Doing: ✅ Providing first-line technical support to internal users across the business ✅ Diagnosing & troubleshooting IT issues via phone, email, and ticketing system (handling 10-40 tickets a day ) ✅ Managing Active Directory, Azure AD, and Exchange More ❯
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IT Support Engineer

Lytham St. Annes, Lancashire, Lytham, United Kingdom
ECS Resource Group Ltd
Deskside Support Engineer Permanent role Lytham St Annes, Lancashire (FY8) £30,000 per annum A fantastic opportunity has become available with the opportunity to work alongside leaders in the IT sector. Our client is seeking a customer-focused Deskside Support Engineer to join the on-site support team. This is a great opportunity for an … experienced 2nd Line Support professional to join a secure, stable environment and support critical end-user services. The role requires SC clearance; however, candidates can start once BPSS is confirmed. Applicants with existing and valid SC clearance will be prioritised. As a Deskside Support Engineer, you will be responsible for: Providing deskside, floor-walking and hands … on technical support for all users. Troubleshooting and resolving hardware, software, and connectivity issues. Supporting Windows devices, laptops, desktops, printers, peripherals and mobile technologies. Managing incident tickets, ensuring timely updates, accurate logging, and resolution within SLAs. Installing, configuring, and maintaining end-user devices, following the company processes. Participating in an on-call rota alongside an engineer (likely More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

Firmware Support Engineer

Morecambe, Lancashire, England, United Kingdom
UK Talent Resource
Firmware Support Engineer - Modbus & M-Bus Specialist Are you an Embedded Software Engineer with deep expertise in Modbus and M-Bus protocols? Do you enjoy solving complex technical challenges and providing direct customer support? We are a forward-thinking company in Morecambe seeking a Firmware Support Engineer to join our dynamic team. In this … the bridge between our innovative IoT products and our customers, designing robust embedded systems and providing expert technical guidance. This is a unique opportunity for a hands-on Firmware Engineer who is passionate about both development and problem-solving to play a key role in our success. Your Role: Bridging Development & Customer Success As a Firmware Support Engineer … Modbus and M-Bus communication systems . Debugging & Troubleshooting: Investigate and resolve complex issues related to firmware, hardware, and network connectivity (including TCP/IP , Ethernet ). Customer-Facing Support: Act as the primary technical contact for customers, providing clear, expert support on our products and protocols. Hardware Collaboration: Work with hardware teams; knowledge of PCB design and More ❯
Employment Type: Full-Time
Salary: £35,000 - £50,000 per annum, Negotiable
Posted:

3rd Line IT Support Desk Engineer

London, South East, England, United Kingdom
Gold Group Ltd
3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations.Overall, the Help Desk consists of 30 Engineers, of which … are based in the Philippines.As a 3rd Line IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved for our clients. 3rd Line IT Support Desk Engineer Responsibilities … Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related support tickets Using ConnectWise to log and respond to support tickets Identifying and escalating higher level More ❯
Employment Type: Full-Time
Salary: £45,000 - £50,000 per annum
Posted:

3rd Line IT Support Desk Engineer

City of London, London, United Kingdom
Gold Group
3rd Line IT Support Desk Engineer Permanent Central London Office Based £45k - £50k + Training + Benfits My client is a award winning MSP based in Central London who are recruiting a 3rd Line IT Support Desk Engineer to join its Highly Accredited UK Help Desk operations. Overall, the Help Desk consists of 30 Engineers, of … which 9 are based in the Philippines. As a 3rd Line IT Support Desk Engineer, you will be reporting to the Service Desk Manager and work alongside other 3rd Line Senior Engineer and the Escalations Team Leader to ensure Critical (P1) and Priority (P2) service tickets are resolved for our clients. 3rd Line IT Support Desk … Engineer Responsibilities: Troubleshoot a range of technical support tickets logged by clients on the following technologies: Microsoft 365 Azure VMware & Hyper V Administration and Troubleshooting of Windows Server 2016, 2019 Network troubleshooting that 2nd Line Engineers cannot resolve Supporting Firewalls and Switches related support tickets Using ConnectWise to log and respond to support tickets Identifying and More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum + Benefits
Posted:
Support Engineer
10th Percentile
£26,488
25th Percentile
£30,000
Median
£36,500
75th Percentile
£43,750
90th Percentile
£52,500