SevenRooms is hiring a remote TechnicalSupportEngineer to manage and solve client support cases. Reporting directly to the Senior Director of Engineering, you will leverage technology and software to solve problems and maximize productivity and efficiency for our clients. The 7R Technology organization is committed … connected and shipping often: Ownership , Customer Obsession , Collaborate & Be Transparent , Measure & Monitor , Be Creative and finally Be Yourself . What You'll Do Product Support: Manage client support cases on a daily basis, and document customer interactions and resolutions in Zendesk. Support clients on payments cases, from … inform product roadmap Quality Assurance: Perform detailed QA of application and customer environment issues Documentation: Become a SevenRooms product expert, and contribute to our technical knowledge base and support documentation Technical Aptitude: Assist with coding and producing out-of-box and custom client projects Identify Solutions: Research More ❯
the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer TechnicalSupport Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office … based TechnicalSupport Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. … It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the TechnicalSupport Team. Essential Criteria An engineer with electrical More ❯
the forefront of the industry for many years. Due to increased demand within the department, our client now has a requirement for a Customer TechnicalSupport Engineer. 365 Resourcing is the preferred supplier to Mazak. Introduction An opportunity has arisen to join the Service Department as an Office … based TechnicalSupport Engineer. Job Description This is a technical role, supporting customers along with breakdown, installation and service engineers based across the country. Being office based; the role would ideally suit a Midlands based candidate with a positive attitude to support the field-based colleagues. … It may require occasional field support and travel across the UK. The successful candidate will be expected to use this opportunity to build on their machine tool experience and knowledge and become a key member of the TechnicalSupport Team. Essential Criteria An engineer with electrical More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
ZipRecruiter
Job Description Junior TechnicalSupportEngineer (Hybrid working) An exciting opportunity for fast-tracked career progression has arisen with a leading IT Service Provider based near Leeds. Specialising Cloud, Connectivity, Unified Communications & Collaboration technologies and services, this industry leader has expanded rapidly through both organic growth and … acquisition, and is in need of several further ambitious IT support analysts to provide technicalsupport to their enterprise scale customers. You will be a part of an energised and experienced IT support team, providing technicalsupport for a broad range of leading cloud … underpinned by excellent customer service. The business has a strong ethos of upskilling and hiring from within, working closely with you to plan and support your career progression within the organisation right from the outset. Many of the organisations senior technical specialists and managers have progressed rapidly from More ❯
Social network you want to login/join with: Graduate Chinese Speaking TechnicalSupportEngineer, Hayes Client: Hikvision UK & Ireland Location: Hayes, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 2 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: The job holder plays an … important role in the TechnicalSupport team by providing daily technicalsupport to distributors and sub-distributors, including troubleshooting, technical training, product induction, and promotion, to ensure high-quality service. The job holder is expected to ensure satisfactory Hikvision technical services and continuous product … optimization by collating customer requirements or product quality issues and providing prompt feedback. Responsibilities: · Handle technical issues raised by distributors and sub-distributors. · Manage cases related to product problems and share internal case information. · Provide Hikvision software/hardware training on operation, installation, commissioning, and maintenance to distributors and More ❯
Role Introduction We are looking for an experienced TechnicalSupportEngineer who will be responsible for covering multiple customer sites, predominantly in the London area with expected travel across the UK, to provide technicalsupport across desktop, mobile, networking, and other IT infrastructure systems. You … and able to demonstrate this through all your work, ensuring we deliver an excellent service and meet agreed SLAs. What You Will Do Provide technicalsupport to our customers and their end-users as a TechnicalSupport Engineer. Act as a technical escalation route to … our 1st line Service Desk when appropriate. Log incidents, service requests, changes, and problem tickets in our support platform, escalating where necessary. Troubleshoot and resolve tickets, liaising with users until resolution is achieved or escalation is required, retaining ownership throughout the ticket lifecycle. Create/update training materials, runbooks More ❯
London, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Customer TechnicalSupportEngineer, england col-narrow-left Client: Location: england, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: This is … of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer SupportEngineer responsibilities include resolving customer queries, recommending solutions and guiding product … a company that offers excellent customer support. Responsibilities Undertake activities in accordance with our ISO 13485 Medical Device Quality Management System. Diagnose and troubleshoot technical issues. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. More ❯
Social network you want to login/join with: TechnicalSupportEngineer(Linux Sys Admin), Edinburgh col-narrow-left Client: Squiz Location: Edinburgh, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 841dd5e79da4 Job Views: 5 Posted: 02.06.2025 Expiry Date: 17.07.2025 … col-wide Job Description: We are looking for a TechnicalSupportEngineer (Linux) to join our Support Organisation here at Squiz. You would come from either a technicalsupport or deployments background.We’re seeking a proactive and enthusiastic problem solver to resolve complex technical … Monitoring(Nagios, Grafana, Thousand Eyes) Networking(DNS, Firewalls, Routing) Nice to haves: Cloud based deployments AWS Docker Terraform Cloudflare What you would do: Solving technical problems our customers have with their existing systems Building and installing new infrastructure, servers and machines, as well as maintenance of current infrastructure (vms More ❯
TechnicalSupportEngineer (Electrician) Theale £35,000 - £38,000 + Training + Progression + Company Benefits Are you a SupportEngineer from an electrical/electronics background that is interested in working in a global business that is revolutionising the smart home industry? Do you … put through an extensive training program in their Austrian HQ with all your expenses paid for, then will be dealing with an already established support team to generate new leads. The ideal candidate will be someone with an interest in tech or engineering that is driven and motivated to … elevate their career and learn from the best. THE ROLE: Work with the current support team Support the installation teams with electrical/electronics issues Solve basic electrical issues remotely Raise tickets and process them accordingly THE PERSON: TechnicalSupport experience GCSE level Electronics understanding Commutable More ❯
week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. TEC Partners - Technical Recruitment Specialists provided pay range This range is provided by TEC Partners - Technical Recruitment Specialists. Your actual pay will be based on your skills and experience … talk with your recruiter to learn more. Base pay range Direct message the job poster from TEC Partners - Technical Recruitment Specialists Finding Engineering Talent Across The UK, EMEA & US - Specialising in Defence TechnicalSupportEngineer - Electronics Overview TEC Partners are supporting a leading engineering company based … in Norwich who is seeking an R&D and Applications Engineer to join their Engineering department. This role supports research and development as well as customer-based applications engineering for multilayer ceramic capacitors, RF inductors, planar capacitor arrays, EMI filters, capacitor assemblies, and other capacitor types. Support is More ❯
Social network you want to login/join with: TechnicalSupportEngineer (SCCM), dundee col-narrow-left Client: Ampstek Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Position: Desktop Support (SCCM) Position Type: Contract Location: Dundee, UK Job Description: The IT SupportEngineer is responsible for providing technicalsupport to the company. This includes diagnosing and troubleshooting issues and maintaining, upgrading, and installing hardware and software. Diagnose and resolve problems with hardware, software or network … System – Installation & Troubleshooting (Windows 10/11, Server – Added advantage) Excellent analytical and problem-solving skills Minimum of 5+ years' experience as an IT supportengineer or equivalent role – Excellent verbal and written communication skills Thanks and Regards, Schiffer Felix Talent Acquisition Executive | UK & Europe Ampstek Services Limited More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
TechnicalSupportEngineer (PHP-based application) - Global Tech Firm - Remote, Southampton Client: Hawksworth Location: Southampton, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 09.06.2025 Expiry Date: 24.07.2025 Job Description: Position: TechnicalSupportEngineer (PHP-based application) Company: Global … Software company specializing in DevOps, version control, and security Location: Fully remote Responsibilities: Support and troubleshoot PHP-based applications, such as Zend Framework, across Linux and Windows environments Provide technicalsupport for the client's environment Diagnose and resolve performance and integration issues Represent our client as … the first point of contact for support inquiries Requirements: 5+ years of experience in tech support Hands-on experience with PHP-related technologies Experience with Linux and Windows servers Basic networking and shell scripting skills Optional (not essential): database experience, ideally on mainframe If you are excited about More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
NICE
beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. Designated SupportEngineer - Southampton (hybrid) So, what’s the role all about? The Senior TechnicalSupportEngineer will be dedicated to a … high-priority customer, providing expert guidance and support to their end users on the efficient and effective use of their Workforce Management (WFM) software solution. This role is crucial in helping the customer achieve their business objectives. Additionally, the Senior TechnicalSupportEngineer will collaborate with … to ensure the overall health and performance of the cloud-based WFM solution. How will you make an impact? Work with various NiCE departments (Support and R&D) and the customer for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through More ❯
Preston, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 31.05.2025 Expiry Date: 15.07.2025 Job Description: We are seeking a Senior TechnicalSupportEngineer with expertise supporting PHP-based applications, specifically Zend Framework. In this role, you will provide technicalsupport for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframe, is a plus but not essential. Your responsibilities include: Representing our … client as the first point of contact Assisting customers by demonstrating your PHP expertise Diagnosing and troubleshooting performance and integration issues Utilizing your technical knowledge: 5+ years in tech support, hands-on experience with PHP-related technology, Linux and Windows server experience, basic networking, and shell scripting If More ❯
TechnicalSupportEngineer (Energy Trading and Risk Management) To strengthen the Customer Experience team we are looking for a TechnicalSupportEngineer to join our Energy Trading and Risk Management group. You will be responsible for the technicalsupport and account management … troubleshooting software issues and providing prompt and accurate customer feedback Acting as an advocate for the customer and effectively communicating feedback to and from technical teams dispersed globally Organise regular customer meetings and provide status updates to internal and external stakeholders Manage and own all aspects of customer success … maintaining a holistic view of customer satisfaction Your background Proven experience (ideally five years plus) working with C/ETRM applications, ideally in a support capacity. Excellent English verbal and written communication skills (C1 or B2). Strong account management. Ability to provide an outstanding customer experience for their More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Whatsoninleeds
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Salary: 50k-55k GBP Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly … reputable software company, known to clients including NASA, Electronic Arts, Samsung, and Tesla. We are seeking a Senior TechnicalSupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technicalsupport for our client's environment, working … our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Utilize your technical skills: 5+ years in tech support, hands-on PHP experience, Linux and Windows server knowledge, basic networking and shell scripting If this sounds More ❯
Data Center TechnicalSupportEngineer (HVAC) We are looking for a Global TechnicalSupportEngineer to support the Data Centre Solutions Team working with clients and their representatives, the sales team, the factories, and the projects and field-based teams to support … site witnessing of our Data Centre Products to deliver projects following the recognised Level 1 to 5 process. THE ROLE: Providing reviews, documentation, and support on mechanical, electrical, hydronic, refrigeration, controls & integration items to ensure the correct selection is provided and to ensure the project is delivered correctly, on … time, and on budget. To provide support for the callout/fault finding, maintenance, and after-sales of the products once successfully delivered, installed, commissioned, and witnessed. Working with schedules, technical specifications and submittals, single line schematics, wiring diagrams, CDE documents, software specification/strategy, BMS/BAS More ❯
Narvar is growing! As a TechnicalSupportEngineer, you will be the department subject matter expert and provide advanced technical assistance and support to customers and other support engineers.You will work closely with not only the support team but other cross functional teams … resolving complaints and complex issues from high value customers. You'll help to identify areas of improvement contributing to the improvement and development of support processes. Day-to-day Diagnose and resolve high-priority, complex technical issues reported by customers, ensuring timely resolution and high customer satisfaction Conduct … service level agreements (SLAs) Serve as the main escalation point for critical issues and actively participate in customer calls as required Provide On Call support in rotation including weekends to provide support for incidents, alerts and monitoring as needed. Work with cross functional teams like Sales, Implementation, logistics More ❯
Swindon, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company … with clients including NASA. We are seeking a Senior TechnicalSupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technicalsupport for our client's environment, working on both Linux and Windows servers. Database experience, especially … like? Represent our client as the first point of contact Help customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP-related technology, Linux and Windows server experience, basic networking and shell More ❯
TechnicalSupportEngineer, Amazon Robotics Job ID: Amazon Development Center Germany GmbH Are you inspired by invention? Is problem solving through teamwork in your DNA? We apply advances in robotics and software to solve real-world problems that delight our customers' experiences in ways we can't … artificial intelligence and machine learning, manipulation, simulation, robotic management software, predictive data, and much more. Amazon Robotics is seeking a talented and self-motivated TechnicalSupportEngineer to work with the Advanced Robotics team to improve overall system efficiencies through the use of advanced technologies. The ideal … to learn new things and willing to work through the details to get things done. We are seeking candidates who possess a blend of technical and customer-facing skills to successfully support the Amazon Robotic Fulfillment Systems solution. This job will require a unique combination of flexibility, troubleshooting More ❯
Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Fully remote Do you have experience supporting and troubleshooting PHP-based applications, such as Zend Framework, across Linux and Windows environments? Our client is a highly reputable software company, trusted … by organizations including NASA, with a broad client base. We are seeking a Senior TechnicalSupportEngineer with expertise in supporting PHP-based applications, particularly Zend Framework. In this role, you will provide technicalsupport for our client's environment, working on both Linux and … like? Represent our client as the first point of contact Assist customers by demonstrating your PHP expertise Diagnose and troubleshoot performance and integration issues Technical skills required: 5+ years in tech support, hands-on experience with PHP technologies, Linux and Windows server experience, basic networking, and shell scripting More ❯
Transparency in Cybersecurity: OPSWAT's Approach to File Security & Threat Detection Senior Joint Professional Services - TechnicalSupportEngineer Protecting the World's Critical Infrastructure OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private … in protecting the world's critical infrastructure and securing our way of life. The Position OPSWAT is seeking a Senior Joint Professional Services and TechnicalSupportEngineer to join our Global Customer Experience team, supporting customers in the UK. This role involves coordinating with the global Support team to respond to technical queries, resolving issues efficiently, escalating bugs to R&D, and managing patches or upgrades. The engineer will also implement OPSWAT products, advise on best practices, transfer knowledge on administration, and promote other OPSWAT solutions. Additionally, the role includes mentoring team members, improving More ❯
Luton, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
TechnicalSupportEngineer (PHP-based application) - Global Tech Firm - Remote, Luton, Bedfordshire Client: Hawksworth Location: Luton, Bedfordshire, United Kingdom Job Category: Other EU work permit required: Yes Job Details: Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software Company - DevOps/Version Control …/Security Work Arrangement: Fully remote Job Description: Support and troubleshoot PHP-based applications, such as Zend Framework, across Linux and Windows environments. Provide first point of contact support for clients. Diagnose and resolve performance and integration issues. Possess 5+ years in technicalsupport, with hands More ❯
Direct message the job poster from Hikvision UK & Ireland Human Resources Specialist at Hikvision UK & Ireland Hotline TechnicalSupport Engineers within Hikvision UK Limited play a pivotal role in the support of distributors, integrators and installers to ensure difficulties and problems with Hikvision products and solutions are … resolved in a timely and appropriate manner. By providing this important support, this also ensures that Hikvision business performance and reputation are healthy to help create sustained business growth. Responsibilities: Provide support via phone and e-mail to distribution partners and installers in UK & Ireland on Hikvision products … or alternatives; ensuring that clients feel supported and valued and their needs are addressed whilst adhering to all company policies and procedures. Help and support with testing products; and report the results to your line manager. Maintain and develop the company’s CRM system by insuring all data relating More ❯
Ashton-under-Lyne, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Position: TechnicalSupportEngineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote We are seeking a Senior TechnicalSupportEngineer with expertise supporting PHP-based applications, specifically Zend Framework. Responsibilities include providing technicalsupport … s environment, working on both Linux and Windows servers, troubleshooting performance and integration issues, and demonstrating expertise in PHP. Requirements: 5+ years in tech support Hands-on experience with PHP-related technologies Linux and Windows server experience Basic networking and shell scripting skills Nice to have: database experience, ideally More ❯