1 to 25 of 68 Case Management Jobs in the UK excluding London

Managed IT Services Support Consultant Pinnacle, the UK's leading business management software & IT solutions provider, is seeking to recruit an IT Support Consultant to join its growing Managed IT Services Team. This position offers flexible home-based working, with access to any of Pinnacle’s UK offices. Customer … close working with customers to identify IT related problems and advising on the solution, logging and keeping records of customer queries within Pinnacle's Case Management System. Working with field engineers to visit customers if the problem cannot be resolved remotely, testing and fixing faulty equipment. Reporting

This individual must have experience designing high volume transactional systems (payment networks, IoT, banking, energy systems ect.), designing microservices architecture, have strong experience with case management or workflow automation tools, system integrations and be able to produce high quality documentation. Key Requirements of the Solutions Architect: Proven experience … Solutions Architect, ideally focusing on high volume transactional systems, and system integrations. Experience with either case management or workflow automation tools. Strong background with cloud microservices architecture. Deep understanding of API design, microservices, and event-driven architectures. Must be able to pivot across varied contexts & multitask effective Excellent

This individual must have experience designing high volume transactional systems (payment networks, IoT, banking, energy systems ect.), designing microservices architecture, have strong experience with case management or workflow automation tools, system integrations and be able to produce high quality documentation. Key Requirements of the Solutions Architect: Proven experience … Solutions Architect, ideally focusing on high volume transactional systems, and system integrations. Experience with either case management or workflow automation tools. Strong background with cloud microservices architecture. Deep understanding of API design, microservices, and event-driven architectures. Must be able to pivot across varied contexts & multitask effective Excellent

Developer who can assist them to further integrate Proclaim into their firm. They really need someone who really has a deep understanding of Proclaim case management software, in particular Eclipse, what can be done with it and a realistic view of what can't be done, the firm … operates to cater for the application As a Proclaim Developer, you'll play a vital role in developing, and enhancing the firm's Proclaim case management system to support business growth and efficiency. You'll work closely with stakeholders across departments, contributing to a range of exciting projects

Systems, Coordination & Change You will be responsible for the coordination, development, and administrative support of key firm-wide projects, specifically focusing on: - Learning & Knowledge Management Systems: Coordinating the collation, development, and ongoing maintenance of the firm's online learning platforms (LMS) and knowledge management systems (KMS). Change … Management Support: Assisting with the implementation and adoption of new systems and processes, ensuring smooth transitions and managing communication across departments. Case Management Systems: Providing coordination support for internal projects related to the firm's case management or matter management systems. Training Administration: Liaising

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages

will be responsible for the delivery of application development to that help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business and you will have a lot of autonomy in the role. Experience required: Development … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm wide packages

protection can provide a regular income. Life assurance of 6 times your annual salary Legal Information Service offering free advice and support with debt management, tax related matters, consumer disputes. Season ticket loans interest free loans for travel between your home and the office. Employee Assistance programmes Online health … fitness, and wellbeing resources Wellbeing champions Investment in your career development through learning and development, talent management, coaching, mentoring and on the job experience. Are you an experienced web developer with a passion for clean, accessible, and high-performing websitesready to take your skills to the next level with

read on From the very beginning, our client’s company had a unique vision: to offer a different kind of customer relationship management (CRM) software. They pioneered a solution that easily adapts to customer needs, and now, more than two decades later, they’re on a mission to help … your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will

looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0. This role is home-based within England or Wales. Position: 6484 IT Product Lead- Witness Box Location: Remote Hours: Full … close this vacancy early, if enough suitable applications are received. About the Role As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0. You will be responsible for driving

looking for an experienced and innovative Product Lead to join the IT team specialising in the implementation and development of the Witness Service case management system, WitnessBox 2.0. This role is home-based within England or Wales. Position: 6484 IT Product Lead- Witness Box Location: Remote Hours: Full … close this vacancy early, if enough suitable applications are received. About the Role As the Witness Box Product Lead, you will provide leadership and management for the development and operational functionality of the Witness Service case management system, WitnessBox 2.0. You will be responsible for driving

analysis, risk identification, staff consultation, and ensuring full compliance with employment legislation. Post-transfer, the role will focus on onboarding, cultural alignment, employee relations case management, and broader organisational development (OD) initiatives to ensure a positive employee experience and effective integration. The postholder will work closely with senior … Facilitate cultural alignment and team cohesion through engagement, induction, and leadership development programmes. Drive OD initiatives that promote collaboration, inclusion, and wellbeing. Employee Relations & Case Management Provide expert guidance on complex employee relations cases, including long-term sickness, grievances, and capability issues. Coach managers to ensure fair, consistent

responsible for execution of the Vision, mission and Roadmap for their product which can be either a front facing digital service OR a case management system used by internal government users. This is the initial MVP for the build of a case management system … outcomes, prioritising work, and managing to MVP. Lifecycle Perspective: Ability to recognise and transition between product lifecycle stages, ensuring alignment with service standards. Operational Management: Skill in designing and managing operational processes throughout a product's lifecycle, including problem-solving and operational improvement. Problem Ownership: Capacity to lead problem

exciting range of transformations and initiatives You will have experience of working within a legal setting and/or knowledge of a Case Management System and any candidates with exposure to Sharedo will be given priority (however, fully funded official training will be provided) Skills & Experience: - Development knowledge … Case Management System or equivalent (preferably ShareDo). - Knowledge of C# and SQL an advantage - Knowledge of Microsoft Visio and Word - Knowledge of Microsoft DevOps and source control. - Familiarity with UML (Unified Modelling Language) C#/CMS Developer - Law Firm - £45-65k Gatwick, Crawley 2 days

exciting range of transformations and initiatives You will have experience of working within a legal setting and/or knowledge of a Case Management System and any candidates with exposure to Sharedo will be given priority (however, fully funded official training will be provided) Skills & Experience: - Development knowledge … Case Management System or equivalent (preferably ShareDo). - Knowledge of C# and SQL an advantage - Knowledge of Microsoft Visio and Word - Knowledge of Microsoft DevOps and source control. - Familiarity with UML (Unified Modelling Language) C#/CMS Developer - Law Firm - £45-65k Gatwick, Crawley 2 days

incident detection and response within the SOC, including analysis and escalation of security alerts. Investigate security incidents and ensure accurate documentation in SIEM and case management systems. Develop and apply SOC processes and procedures, ensuring compliance with standards. Collaborate with internal teams, senior partners, and third-party providers … endpoint threat detection and response. Cloud security: AWS and Azure fundamentals. Threat hunting: proactive identification of risks and IOCs. Strong problem-solving and partner management skills. Solid knowledge of IT networks, systems, and applications security. Technical Expertise Security fundamentals: network/host forensics, log analysis, basic malware analysis. Technical

incident detection and response within the SOC, including analysis and escalation of security alerts. Investigate security incidents and ensure accurate documentation in SIEM and case management systems. Develop and apply SOC processes and procedures, ensuring compliance with standards. Collaborate with internal teams, senior partners, and third-party providers … endpoint threat detection and response. Cloud security: AWS and Azure fundamentals. Threat hunting: proactive identification of risks and IOCs. Strong problem-solving and partner management skills. Solid knowledge of IT networks, systems, and applications security. Technical Expertise Security fundamentals: network/host forensics, log analysis, basic malware analysis. Technical

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages

investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that … technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working

investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that … technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working

investigate & solve problems largely unaided - through documentation, remote assistance and bench testing. Liaise with manufacturer/supplier if escalation is required. Ticket/Case Management Management of open support cases, tracking time against activities All team members are expected to actively manage outstanding tickets and ensure that … technical knowledge and commercial experience of supporting: VoIP & Unified Communications IP PBX - Appliance/Software/Cloud Enterprise/(Multi-cell) DECT IP Phone Management/Provisioning Good technical knowledge and commercial experience of supporting: DSL and WAN routers Network switches and VLANs Firewalls and associated VPN technologies. Working

that make work simpler, smoother, and more human (using ServiceNow HRSD as the engine). Think mapping out end-to-end journeys (onboarding, offboarding, case management), building out future-state designs, and shaping how technology supports every stage of the employee lifecycle. This isn't a technical developer … What you'll bring: Experience in HR process design, stakeholder engagement and transformation delivery A solid understanding of how ServiceNow HRSD enables HR services (case management, lifecycle events, onboarding etc.) Familiarity with automation, AI, and collaboration tools across HR functions The ability to translate business needs into ServiceNow

About Us iTS is a Northern Ireland-based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. We are a rapidly changing, ambitious and dynamic business located in Belfast. We seek people who, like us, put the client … cloud-native architectures. Excellent problem-solving, analytical, and troubleshooting skills. Experience with secure coding practices and application security. Strong organisational, planning, and time management skills. Excellent communication and stakeholder management abilities. Experience with Agile, Scrum, or other modern software development methodologies. Proficiency in development tools and platforms (e.g.