3rd Line Support Engineer
- Hiring Organisation
- vertex-it-solutions
- Location
- Solihull, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £37,500 per annum
management tools Maintain accurate technical documentation, knowledge base articles, and customer records Identify opportunities to reduce recurring incidents and improve service delivery Support continuous improvement initiatives across processes, tools, and technical standards Communicate effectively with customers, translating technical concepts into clear business language Mentor and support junior ...