Provide technical leadership internally and to customers, collaborating closely with the Lead Software and Systems Engineer and CEO to align technology with business goals. Drive technology adoption, innovation, and continuous improvement. Sales Support (60%) Work closely with the sales team, providing technical insight, product knowledge, and consultative expertise to drive sales performance. Leverage your deep understanding of IBM, Microsoft … socials throughout the year. These have included visits to indoor electric go-karting, mini golf and driving ranges, escape rooms, and more. Check out some of our socials here: Continuous ProfessionalDevelopment: Responsiv provide access to self-paced training, distance learning, and residential courses as appropriate to support your work. We also provide mentoring, on the job coaching, and learning More ❯
committed to their assigned customers. This includes the management of service governance including ITIL-aligned service management; compilation, interpretation and issuance of performance and activity reports; leadership of continualimprovement and service improvement activities for assigned customers; escalation, exception and major incident management, and responsibility for the overall quality of services delivered to our customers in … practices is required At least ITIL foundation certified Strong service attitude and aiming to build lasting customer relationships Be able to identify and own the implementation of service improvement activities Experience of managing SLA’s and KPI’s Experience in problem management and change management Ability to demonstrate exceptional interpersonal skills and able to develop lasting working relationships More ❯
goals into actionable product plans/roadmap and ensure alignment with business objectives. Lead, mentor, and develop a team of Product Managers, fostering a culture of innovation, accountability, and continuous improvement. Oversee the successful execution of the product roadmap, ensuring timely delivery of high-quality features that align with business goals. Monitor progress, manage risks, and proactively address roadblocks … to ensure smooth delivery. Work with the Product Analyst and customer success teams to analyse product performance metrics and identify opportunities for improvement and drive optimisation initiatives. Monitor key product performance metrics to evaluate success and identify improvement areas. Act as a key contact between the product team and other teams (e.g. Customer Success, Sales and More ❯
goals into actionable product plans/roadmap and ensure alignment with business objectives. Lead, mentor, and develop a team of Product Managers, fostering a culture of innovation, accountability, and continuous improvement. Oversee the successful execution of the product roadmap, ensuring timely delivery of high-quality features that align with business goals. Monitor progress, manage risks, and proactively address roadblocks … to ensure smooth delivery. Work with the Product Analyst and customer success teams to analyse product performance metrics and identify opportunities for improvement and drive optimisation initiatives. Monitor key product performance metrics to evaluate success and identify improvement areas. Act as a key contact between the product team and other teams (e.g. Customer Success, Sales and More ❯
Training and Onboarding - You lead knowledge-transfer sessions, support structured onboarding of new team members, and coordinate internal training to drive skill development and reinforce SOC best practices. • ContinualImprovement - You identify opportunities to optimise workflows, enhance detection logic, and contribute to service-improvement initiatives across the SOC, including backlog reduction, knowledge-base expansion, and feedback More ❯
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Xi Engineering Consultants
a growing company? Then this is for you. Based at CodeBase (Scotland's largest tech incubator) and from home (we offer hybrid working), you will lead the growth, improvement and maintenance of Xi's project management office (PMO). We're a multidisciplinary team delivering advanced measurement, data processing, modelling, simulation, and digital twin solutions across renewable energy … development. Monitoring, Reporting & Improvement Maintain real-time project tracking and KPI dashboards. Prepare monthly board reports on progress, resources, risks, and impact. Run post-project reviews for continuous improvement. Key Skills & Experience Essential Proven experience delivering engineering or technology projects. Strong knowledge of agile/lean PM in a technical setting. Organised, with resource management skills across More ❯
Watford, Hertfordshire, South East, United Kingdom
Zellis
Knowledge Sharing : Create and maintain knowledge articles; identify trends and recommend process/product improvements. Collaboration : Represent the support team in meetings, follow defined support procedures, and help drive continuous improvement. Travel & Flexibility : Occasional travel to Zellis/customer sites required Skills & Experience Background in software support or operational services; HCM knowledge is a plus. Strong communication and case … management skills. Experience with SLAs, KPIs, and customer satisfaction metrics (e.g., NPS). Team-oriented, self-motivated, and able to manage workloads under pressure. Analytical and improvement-focused with a desire for ongoing learning. Desirable: Industry-recognised qualifications. Benefits & Culture At Zellis we create market-leading HR & Payroll products and services, to power exceptional employee experiences so that More ❯
Grantham, Lincolnshire, East Midlands, United Kingdom Hybrid / WFH Options
Recruitment Revolution
to deliver exceptional service and technical expertise. With a keen eye for detail, excellent organisational habits, and a talent for report writing, you'll help drive issue resolution and continuous improvement. What your day-to-day might look like: • Take ownership as a 2nd Line Technical Support Specialist, delivering remote support that keeps our customers running smoothly. • Be the … to crack complex technical challenges and deliver high-quality fixes. • Go beyond support - deliver exceptional customer service that builds trust and long-term partnerships. • Participate in workshops and improvement sessions, bringing your ideas to the table to help shape smarter systems and better experiences. What we're looking for: • Solid understanding of remote desktop environments and networking • Experienced More ❯
Stafford, Staffordshire, West Midlands, United Kingdom
Outserve
reports, and occasional site visits, offering insights and solutions that make a real difference. Youll also mentor junior team members and contribute to internal projects that drive innovation and continuous improvement. Key Responsibilities Conduct client-facing activities including virtual meetings, reporting, and site visits Analyse ecommerce accounting activities and transactions Integrate accounting software with cloud-based systems Mentor junior … bookkeeping or accounting Experience with cloud-based accounting and inventory systems Strong analytical and problem-solving skills Excellent communication and client engagement abilities A collaborative mindset and commitment to continuous learning What Success Looks Like Projects delivered on time and to a high standard Strong client relationships and satisfaction Documented processes and shared team knowledge Contributions to innovation and More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
Role: Cloud Engineer Location: Gloucester (Hybrid Working) Salary: Up to 56,000 This isn’t just another Cloud Engineer role, it’s a genuine opportunity to influence technical strategy, drive large-scale change, and leave your mark on the future More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Roc Search Europe Limited
capabilities into broader business services. QHSE (Quality, Health, Safety & Environment) Comply with QHSE Management Systems, policies, and objectives. Promote a proactive health and safety culture, focused on prevention and continuous improvement. Support environmental sustainability and energy efficiency, minimising environmental impacts. Encourage a culture of quality and continuous improvement. Skills & Experience Core Skills Strong understanding of geospatial principles. Proven More ❯
managing IT issues, including system accounts, applications and hardware and can provide excellent customer service. The successful candidate will also need to have analytical skills to help drive continualimprovement in the team and be continually checking if we are meeting the customers' needs.By joining the NCA group , you'll become part of a very ambitious and forward … Essential NVQ Level 3 or equivalent in or in an IT related subject or equivalent experience GCSE English and Maths (grade A-C, or 4 and above) Evidence of continuous professional and personal development within the last 12 months Desirable ITIL Foundation Experience Essential Experience of maintaining quality of standard in one's work Previous telephone and customer service More ❯
Crawley, West Sussex, England, United Kingdom Hybrid / WFH Options
Evolve Selection Ltd
eligible to work in the UK/Ireland Role Responsibilities for the Business Systems Analyst Identify and deliver Business Solutions and requirements in line with the business demands through continuous improvement. Ensure the solutions are practical, achievable, cost effective and meet company objectives. Collaborate with stakeholders to elicit, document, and prioritise business requirements for system enhancements and new projects. … Analyse existing business processes to identify opportunities for improvement, automation, and optimization. Design and document system requirements, including data models, user interfaces, workflows, and integration points. Recruitment Process 2/3 stage interview process. Interested? Please click apply, or contact Montanna Sullivan for more details! Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Project People
external legal spend is managed efficiently. Oversee the work of external lawyers, ensuring delivery aligns with agreed strategies, standards, service levels, timelines, and budgets. Support the development and continualimprovement of processes and policies, with a focus on leveraging relevant legislation (including the Electronic Communications Code). Facilitate project activities and deliverables across all sites. Collaborate closely with … efficient, enthusiastic, and resilient. Capable of working in a rapidly changing environment with complex and occasionally challenging relationships. Desirable Skills and Experience: Experience managing large property portfolios. Process improvement and change implementation. High-volume dispute resolution and litigation. Health & Safety and regulatory experience. Telecommunications industry knowledge. Familiarity with the Electronic Communications Code. To apply for the Senior Commercial More ❯
Stevenage, Hertfordshire, United Kingdom Hybrid / WFH Options
Carbon 60
division. - Conduct independent assessments and audits to verify the successful application of processes and quality requirements. - Analyse non-conformance data, identify root causes, and implement corrective actions to drive continuous improvement. - Maintain strong relationships with Quality Assurance colleagues across the organisation to align on quality objectives. The ideal candidate for the Quality Assurance Engineer role will possess: - Minimum HNC …/HND qualification in a relevant subject - Proven experience as a Quality professional in an engineering or manufacturing environment - Expertise in process-based integrated management systems and business improvement methodologies - Proficiency in using risk management and problem-solving tools, such as 8D, 5Y, and PFMEA - Excellent knowledge of international quality standards like EN9100/AS9100, AS9102, AS9145, and More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Tunstall Healthcare (UK) Ltd
point of contact for security matters in your region and analyse the effectiveness of the security controls of the countries and Tunstall entities in scope, proposing plans for improvement in line with the global strategy. Enforcing the global cyber risk framework, aligning and influencing business and technology areas to prioritise and mitigate key cyber risks and maintaining the … the business and its operations, and underlying IT, Analyse the effectiveness of the security controls (technical, processes, people) in the countries and businesses in scope, Propose plans towards improvement, in line with the global cybersecurity strategy, Support group-wide initiatives to roll-out new controls or improve existing ones, Enforce the global cyber risk framework to the countries … posture and KPIs and metrics, Contribute to create a culture of security by communicating and raising awareness about security risks, Keep a constant innovative, challenging and constructive attitude towards continuous improvement. Key skills and experience: Substantial experience in IT and Technology, with considerable experience in a leadership role in cybersecurity within complex multinational organisations, Previous experience managing cyber incidents More ❯
lifecycle and DevOps toolchain. You will design, implement, and maintain scalable, secure, and automated CI/CD pipelines, infrastructure-as-code (IaC), and system monitoring frameworks to support the continuous delivery of secure and reliable software. This role demands a strong grasp of modern DevOps practices, cloud and container technologies, automation tooling, and software engineering principles. You will work … closely with development, security, and operations teams to drive a culture of DevSecOps and continuous improvement. Key Responsibilities Design, build, and maintain scalable CI/CD pipelines using modern DevOps tooling. Implement Infrastructure-as-Code (IaC) to provision and manage cloud/on-prem infrastructure. Manage container orchestration platforms and develop containerized solutions. Monitor systems and applications for availability More ❯
The role of the Sales Manager is to lead and manage the operational performance of the telesales function, and to optimise revenue to the organisation through line management and continuous improvement. This role will focus on leading a team of B2B sales executives, ensuring the team achieve their performance KPI'S. You will be a hands-on leader, coaching … members and onboarding plans for new team members. Working closely with the HR team to support new candidate attraction, recruitment and talent management. Remove barriers to productivity & success, through continuous and detailed reviews of business processes. Required profile: Qualifications & Skills Fluent in sales techniques and able to share best practices. A master at coaching, mentoring and people management. A More ❯
We are seeking a highly skilled 3rd Line IT Support Engineer with excellent troubleshooting skills and great attention to detail to join our IT support team. As a 3rd Line IT Support Engineer, you will be responsible for providing advanced More ❯
Service Analyst Location: Paisley Office, occasional travel to sites across Scotland/North England Salary Range: £31,808 to £33,825 per annum Hours: 35 per week 24-month Fixed Term Contract Could you support the service delivery of technology More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Riverside Group
Job Title: QHSE Administrator Apprentice Contract Type: Apprentice Salary: £10.00 per hour for candidates under the age of 21 (£12.21 per hour for candidates 21 age and over) Working Hours: 35 hours per week Working Pattern: Monday to Friday Location More ❯
days per year. Annual Salary: £27,456 per year What does the role entail? Help produce and analyse complex data. Assist with process improvement initiatives and drive continuous improvement. KPI production and publication. Support in analysing and planning labour resource requirements. Act as a focal point for IT technical guidance, support, and asset control. What skills & experience More ❯
Right Now Group are currently working with a large logistics company based in Colnbrook seeking an experience Project Improvement Coordinator to maintain and … support the company's systems across the UK and North America. Acting as the link between internal teams, customers, and suppliers to ensure smooth integration's, streamlined processes, and continuous improvements in line with service excellence. Salary: £35,000 Location: Colnbrook Hours: Monday - Friday 09:00 - 17:30 Duties: Oversee and support core systems including Carrier Management, Customs Integration … communicator, able to work across multiple projects simultaneously. Team player who can collaborate, support others, and ask for help when needed. Creative and innovative thinker, with a drive for continuous improvement. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Sanderson
second-line technical support for Unix/Linux systems. Monitor system performance and ensure smooth functionality. Maintain documentation and support compliance with policies and standards. Contribute to service improvement initiatives. What You'll Bring: Strong organisational and time management skills. Familiarity with ITIL best practices. A proactive mindset and problem-solving approach. Willingness to share knowledge and learn … Active SC & DV can be transferred. Ready to take your Unix expertise to the next level? Apply now and be part of a team that values innovation, collaboration, and continuous growth. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people More ❯
Purchasing, Production, IT, HR, and Design. Reporting directly to the Group Managing Director and Board, the successful candidate will play a key role in driving profitability, operational efficiency, and continuous improvement.Key Responsibilities: Produce accurate and timely monthly management accounts, board packs, and statutory financial reports. Lead budgeting, forecasting, and year-end audit processes. Manage cash flow, working capital, and … strategic planning and execution alongside the Group Managing Director and Sales Director. Provide financial and operational analysis to support board-level decisions. Foster a culture of accountability, collaboration, and continuous improvement. What you'll need to succeed ACA, ACCA, or CIMA qualified. Proven experience in a senior finance and operations role within manufacturing, engineering, or B2B distribution. Strong technical … accounting skills and commercial acumen. Track record of driving profitability and operational efficiency. Collaborative leadership style with excellent interpersonal skills. Experience in systems improvement and cross-functional project delivery. What you'll get in return Be part of a profitable, growing business with a clear strategic vision. Take ownership of finance and operations with the autonomy to make More ❯