Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
MBDA
data analysis and summary reports into senior management reviews. Proactively identify, communicate and mitigate Quality risks and issues to reduce risk and increase customer happiness. Participate in process improvement and facilitate local flash audits, providing compliance and process improvement ideas. Plan and facilitate quality focused micro training to increase quality process awareness, efficiencies and proficiencies within … looking for from you: Ideally HNC/HND in Engineering or Quality Assurance is desirable, or equivalent work experience. Ideally a practitioner of current QA problem solving and improvement methods (8D, RCA, DMAIC, etc.) A high degree of self-motivation, autonomy and ability to work proactively, with excellent organisation, communication & social skills. An ability to … inspire change, a respectful great teammate, comfortable working in a matrix organisation. Strong analytical skills; ability to run reports in Excel, use SAP QM system, and document management tools. Continuousimprovement awareness and initiative to deliver improvements. Ability to understand and respect cultural differences. Our company: Peace is not a given, Freedom is not a given, Sovereignty More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Morson Edge
implementing effective methodologies. The successful candidate will engage with stakeholders, define requirements, and contribute to delivering business and technology transformation initiatives. Key Responsibilities Analyse business processes and identify improvement opportunities. Facilitate workshops and stakeholder engagement sessions. Define, document, and manage business requirements. Support benefits realisation and prepare project summary reports. Collaborate with senior … stakeholders on strategy, business design, and change management. Ensure traceability of requirements from initiation to delivery. Support business transition to new processes and systems. Contribute to lessons learned and continuousimprovement initiatives. Skills & Experience Strong stakeholder management and communication skills. Experience facilitating workshops and managing requirements. Proficiency in Visio , JIRA , and Confluence . Knowledge of both waterfall … and agile delivery methods. Experience in business transformation and change management. Beneficial: LEAN , Six Sigma , or other process improvement methodologies. MUST be eligible for eDV CLEARANCE Personal Attributes Proven Business Analysis or equivalent delivery experience. Self-motivated, confident, and collaborative. Strong interpersonal and relationship-building skills. Ability to manage competing priorities under pressure. Emotionally intelligent with adaptable communication More ❯
implementing effective methodologies. The successful candidate will engage with stakeholders, define requirements, and contribute to delivering business and technology transformation initiatives. Key Responsibilities Analyse business processes and identify improvement opportunities. Facilitate workshops and stakeholder engagement sessions. Define, document, and manage business requirements. Support benefits realisation and prepare project summary reports. Collaborate with senior … stakeholders on strategy, business design, and change management. Ensure traceability of requirements from initiation to delivery. Support business transition to new processes and systems. Contribute to lessons learned and continuousimprovement initiatives. Skills & Experience Strong stakeholder management and communication skills. Experience facilitating workshops and managing requirements. Proficiency in Visio , JIRA , and Confluence . Knowledge of both waterfall … and agile delivery methods. Experience in business transformation and change management. Beneficial: LEAN , Six Sigma , or other process improvement methodologies. MUST be eligible for eDV CLEARANCE Personal Attributes Proven Business Analysis or equivalent delivery experience. Self-motivated, confident, and collaborative. Strong interpersonal and relationship-building skills. Ability to manage competing priorities under pressure. Emotionally intelligent with adaptable communication More ❯
London, South East, England, United Kingdom Hybrid/Remote Options
Tenth Revolution Group
change activities within the programme plan and delivery lifecycle. Facilitate workshops, coaching sessions, and training programmes to drive adoption of new tools, processes, and behaviours. Champion a culture of continuousimprovement and cross-functional collaboration. Monitoring & Evaluation Define and track key change management metrics (adoption, utilisation, proficiency). Use data and feedback to adapt change strategies and … support continuous improvement. Provide regular reporting to programme leadership and other stakeholders. Essential Skills & Experience Demonstrated experience in leading change within complex digital transformation or DevOps environments. Deep understanding of change management methodologies (e.g., Prosci, ADKAR) with relevant certification preferred. Exceptional communication, facilitation, and interpersonal skills. Proven ability to influence and collaborate with stakeholders at all levels of the More ❯
appropriate technologies and frameworks for software projects. Conducting security assessments and risk analyses of technologies and software systems, by identifying potential vulnerabilities and threats, and developing mitigation strategies. Supporting continuousimprovement, through identifying areas for process improvement, contributing to the development and implementation of software development methodologies, tools, and frameworks. Maintaining accurate and up-to More ❯
Bristol, Avon, South West, United Kingdom Hybrid/Remote Options
MBDA
appropriate technologies and frameworks for software projects. Conducting security assessments and risk analyses of technologies and software systems, by identifying potential vulnerabilities and threats, and developing mitigation strategies. Supporting continuousimprovement, through identifying areas for process improvement, contributing to the development and implementation of software development methodologies, tools, and frameworks. Maintaining accurate and up-to More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
MBDA
appropriate technologies and frameworks for software projects. Conducting security assessments and risk analyses of technologies and software systems, by identifying potential vulnerabilities and threats, and developing mitigation strategies. Supporting continuousimprovement, through identifying areas for process improvement, contributing to the development and implementation of software development methodologies, tools, and frameworks. Maintaining accurate and up-to More ❯
Exeter, Devon, South West, United Kingdom Hybrid/Remote Options
Your Tech Future
lead and develop their 1st Line Service Desk team. This is a fantastic opportunity for someone who enjoys blending hands-on technical support with leadership, coaching and process improvement all within a friendly, collaborative and growth-focused business. Responsibilities of the Service Desk Team Leader: Youll be responsible for the daily operations of the 1st Line Service Desk … ensuring support tickets are logged, triaged and resolved efficiently. Working closely with Service Delivery Consultants and the Technical Improvement Lead, youll help shape best practice, streamline processes, and deliver exceptional customer experiences. Youll also play a key role in mentoring the team, maintaining high service standards, and ensuring client SLAs are consistently achieved. Leading, mentoring and supporting the … required. Analysing performance metrics and identifying process improvements. Working with senior engineers and the Head of Technical Department to ensure adequate resource and workload balance. Driving a culture of continuousimprovement and knowledge sharing. Producing regular service delivery reports and insights. Requirements of the Service Desk Team Leader: Proven experience in a Service Desk or IT support More ❯
compliance with ISO 9001:2015 standards and the organisation's Quality Management System (QMS). The role supports project teams and management in achieving consistent quality outcomes and driving continuous improvement. Key Accountabilities: Quality Planning & Compliance Ensure QA/QC requirements are embedded in project documentation and Works Information. Review and approve project-specific Quality Plans and Inspection & Test … implement audit programmes for assigned projects. Perform audits (planning, execution, reporting, follow-up) and record Non-Conformance Reports (NCRs) in the QMS. Monitor implementation of QMS and performance improvement procedures. Advisory & Support Provide professional advice on quality, process safety, and compliance to project teams. Evaluate quality criteria in tender submissions and support contract evaluation and award. Advise on … arrangements and competence. Reporting & Documentation Submit audit reports for approval and maintain records in the QMS SharePoint site. Report audit findings and ensure corrective actions are tracked and closed. ContinuousImprovement Ensure lessons learned are captured by the projects and used to enhance the QMS. Knowledge, Experience and Technical Know How: Awareness of standards, procedures, and best More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Operations Resources Limited
failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuousimprovement meetings and collaborate with stakeholders to define recovery objectives, including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Ensure compliance and documentation remain constant … based on industry standards and organisation expectations Proactive & Continuous Upgrade Management Rigorous and regular monitoring of the client estate, including all IaaS, SaaS, and connectivity, identifying where efficiencies and solutions could be upgraded. Monthly client meetings to demonstrate your technical expertise, and be supportive in answering questions, and discussing options. Technical Project involvement for continued client development. Service Desk More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid/Remote Options
Operations Resources Limited
failover, M365 backup/restore, network infrastructure failover. Act as one of the primary points of contact for incident response, and Major Incident Management (MiM). Participate in monthly continuousimprovement meetings and collaborate with stakeholders to define recovery objectives, including Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO). Ensure compliance and documentation remain constant … based on industry standards and organisation expectations Proactive & Continuous Upgrade Management Rigorous and regular monitoring of the client estate, including all IaaS, SaaS, and connectivity, identifying where efficiencies and solutions could be upgraded. Monthly client meetings to demonstrate your technical expertise, and be supportive in answering questions, and discussing options. Technical Project involvement for continued client development. Service Desk More ❯
business. Acting as both a Service Owner and Scrum Master, you'll play a vital role in supporting agile delivery, enabling collaboration, and fostering a culture of transparency and continuous improvement. This position is ideal for a proactive professional who thrives on problem-solving, leading through collaboration, and creating impact through service delivery and innovation. About the Role You … You'll work closely with technology, product, and business stakeholders to embed best practices in service ownership, agile ways of working, and vendor collaboration, while promoting operational transparency and continuous learning. Key Responsibilities Lead the day-to-day management, performance, and cost optimisation of supported services and applications. Facilitate agile practices to maintain focus, collaboration, and iterative delivery. Drive … incremental value. Oversee change and release management processes to ensure reliable deployments with minimal disruption. Build strong relationships with third-party vendors, ensuring accountability and high service standards. Promote continuousimprovement through retrospectives, service reviews, and stakeholder feedback. Provide regular updates on incidents, SLAs, and enhancement progress to technical and non-technical audiences. What You'll Bring More ❯
Business Analyst - Service Improvement (Local Government) Location: Thames Valley area (Elizabeth Line) Rate: £500 per day (Inside IR35) Contract: Until 31st March 2026 Hybrid: 2-3 days per week on-site Salt's Local Government team is supporting a council in the Thames Valley area with the appointment of a Business Analyst to join their Recovery and Improvement … efficient - improving resident experience while achieving measurable savings and operational improvements. The Role You'll work with data, insight, and service leads to identify and analyse opportunities for improvement across customer contact and access points. You'll lead workshops, document redesigned processes, and ensure projects are clearly defined, aligned to strategic objectives, and delivered effectively. Key Responsibilities: Identify … Local Government. Strong understanding of service redesign, process mapping, and efficiency delivery in council environments. Experience improving customer access or first-point-of-contact services. Familiarity with TOM delivery, continuousimprovement, and digital transformation principles. Skilled in documentation and stakeholder engagement (Visio, BPMN, or similar tools). This is an opportunity to play a key part in More ❯
Chesterfield, Derbyshire, East Midlands, United Kingdom Hybrid/Remote Options
Euro Projects Recruitment
an MSP or IT project environment and enjoys improving structure, communication and efficiency across multiple workstreams. The Role Take ownership of project delivery across infrastructure, cloud and service improvement projects. Manage scheduling, resource planning and communication between technical teams and … clients. Oversee project governance, RAID tracking and reporting for leadership. Identify risks, dependencies and opportunities to improve project flow. Produce clear reports and updates for management and clients. Support continuousimprovement within project delivery processes. What Were Looking For Experience delivering IT or MSP projects end to end. Confident managing multiple projects simultaneously. Strong communication and stakeholder More ❯
of data from legacy systems. Stakeholder Engagement: Facilitate communication between stakeholders, IT teams, and 3rd parties. Training & Support: Develop training materials and provide user support during and after implementation. ContinuousImprovement: Identify opportunities for process improvement and system enhancements post-implementation. What you'll need to succeed Experience with systems implementation Strong analytical and documentation More ❯
the business and technology objectives, unlocking execution and run. Collaboration with stakeholders, including Enterprise Architecture teams and other developers to provide subject matter expertise and share knowledge to foster continuousimprovement, and clients to understand and deliver on their technical needs. Motivation and leadership of a diverse collection of technologists, business and operations teams and enterprise leaders … connecting people. Assessment of new technologies to address current and future business needs, through a combination of curiosity and problem-solving skills. Determination of the optimal solutions while balancing continuous requirements imposed by compliance, governance, security and funding, through deep understanding of the business and customer outcomes and maintaining a strong and steady grasp on the underlying technologies. Monitoring … grow knowledge. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/processes; deliver continuous improvements and elevate breaches of policies/procedures. If managing a team, they define jobs and responsibilities, planning for the department's future needs and operations, counselling employees on More ❯
Stevenage, Hertfordshire, England, United Kingdom Hybrid/Remote Options
MBDA
system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Process improvement/change management and being part of a continuousimprovement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A self-motivated leader with the drive and commitment to work More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid/Remote Options
MBDA
system architecture and ensuring the overall functionality. Strong Experience in Model Based System Engineering Proven experience of Process improvement/change management and being part of a continuousimprovement culture. Strong leadership skills, with the ability to define and communicate a clear engineering vision. A self-motivated leader with the drive and commitment to work More ❯
Employment Type: Permanent, Part Time, Work From Home
Hemel Hempstead, Hertfordshire, England, United Kingdom
Fynity
high-performing teams, enhance operational excellence, and play a pivotal role in strengthening cyber resilience. You’ll have the freedom to make a real impact—defining strategy, driving continualimprovement, and mentoring talented analysts to deliver world-class detection and response capabilities. As the SOC Operations Manager, you will: Lead and develop a skilled SOC team, inspiring a … culture of continuous learning and technical excellence. Oversee the full lifecycle of security incidents — from detection through to resolution and review. Manage and optimise SIEM and SOAR platforms (Splunk, Sentinel, Elastic) to enhance detection and automation capabilities. Drive continuousimprovement through ITIL-aligned processes and adherence to CREST standards. Oversee vulnerability management, threat intelligence, and incident … role it’s a chance to define the future of a SOC function. You’ll have the platform, support, and autonomy to innovate, influence strategy, and drive measurable improvement across people, process, and technology.If you’re looking for a hands-on leadership role where your ideas and expertise genuinely shape outcomes, this is your opportunity.If you are interested More ❯
Northampton, Northamptonshire, England, United Kingdom
Clear IT Recruitment Limited
Northampton, Northamptonshire. This is a strategic and hands-on role offering the opportunity to lead a talented team and play a key part in delivering innovation, operational resilience, and continuousimprovement across the firm’s technology environment. The Role The IT Operations Manager will be responsible for ensuring that the firm’s systems, networks, and services operate … the IT Director with delivery of the firm’s IT, AI, and Innovation strategies. • Working closely with the Innovation Manager and Digital Adoption Team on transformation and process-improvement projects. • Managing system security operations, backup and recovery, and compliance with ISO27001 and ISO22301 standards. • Leading Cyber Essentials Plus accreditation renewals. • Developing and documenting robust IT processes and procedures. … and helpdesk operations. Key qualities include: • Demonstrable experience in an IT management or senior operations role. • Strong leadership, communication, and stakeholder-management skills. • A passion for technology, innovation, and continuous improvement. • Ability to manage multiple priorities and deliver under pressure. • A collaborative mindset, able to influence and inspire confidence at all levels. Benefits • Competitive salary and bonus/profit More ❯
and streaming for long-term analysis and real-time detection. Assist clients in implementing data retention policies and optimising data flow within SIEM for both compliance and operational efficiency. ContinuousImprovement & Optimisation: Conduct periodic health checks and assessments of client SIEM environments to identify areas for improvement, ensuring optimal performance and alignment with security goals. More ❯
Doncaster, South Yorkshire, England, United Kingdom
SARIA
stakeholder management. This role plays a key part in driving the ongoing evolution of SARIA UK’s ERP system (Microsoft Dynamics Business Central) , managing enhancements, integrations, bug fixing, and continuousimprovement to meet business needs. You will also oversee other IT initiatives covering infrastructure, application development, and digital transformation. Working closely with both UK stakeholders and the … and maintain detailed project plans, managing milestones, dependencies, and risks. Coordinate internal resources, suppliers, and business teams to ensure successful project outcomes. Manage ERP enhancement and integration projects, supporting continuous system improvement. Oversee project budgets and ensure efficient resource utilisation. Provide regular progress updates, reports, and dashboards to stakeholders. Ensure effective change control, risk management, and issue resolution. Support … proactive, and hands-on approach to delivery. Calm under pressure with strong problem-solving ability. Excellent organisation and time management skills. Accountable and results-driven with a focus on continuous improvement. Positive attitude and ability to influence at all levels. Working Arrangements Full-time (40 hours per week, Monday–Friday). Office-based in Doncaster, with occasional travel to More ❯
stakeholder management. This role plays a key part in driving the ongoing evolution of SARIA UK s ERP system (Microsoft Dynamics Business Central) , managing enhancements, integrations, bug fixing, and continuousimprovement to meet business needs. You will also oversee other IT initiatives covering infrastructure, application development, and digital transformation. Working closely with both UK stakeholders and the … and maintain detailed project plans, managing milestones, dependencies, and risks. Coordinate internal resources, suppliers, and business teams to ensure successful project outcomes. Manage ERP enhancement and integration projects, supporting continuous system improvement. Oversee project budgets and ensure efficient resource utilisation. Provide regular progress updates, reports, and dashboards to stakeholders. Ensure effective change control, risk management, and issue resolution. Support … proactive, and hands-on approach to delivery. Calm under pressure with strong problem-solving ability. Excellent organisation and time management skills. Accountable and results-driven with a focus on continuous improvement. Positive attitude and ability to influence at all levels. Working Arrangements Full-time (40 hours per week, Monday Friday). Office-based in Doncaster, with occasional travel to More ❯
and engaging cross-functional teams Assess internal and external trends to see opportunities for operational improvement To engage with cross functional teams, fostering a culture of continuousimprovement and promoting data driven decision making Collate, validate and analyse complex data sets to identify trends and priorities Mentor, coach and build team capability to achieve More ❯
Basingstoke, Hampshire, South East, United Kingdom
Middle Recruitment Limited
automation, and process efficiency Ensuring alignment between day-to-day service delivery and longer-term IAM strategy You will join a collaborative IAM team that values communication, transparency, and continuousimprovement, with direct exposure to the companys wider global technology leadership. Ideal Skills and Background Strong understanding of Identity and Access Management (IAM) concepts and service delivery … working within global or enterprise-scale technology environments Excellent organisational and communication skills with strong attention to detail Knowledge of ITIL processes and a proactive approach to service improvement and problem-solving Apply If you are a delivery-focused professional who thrives on connecting technical and operational teams to ensure seamless, secure identity services across a global enterprise More ❯