576 to 600 of 1,549 Continuous Improvement Jobs in the UK excluding London

directly impacts revenue protection, risk mitigation and conversion optimization through systematic quality assurance and performance analytics. You will produce quality frameworks, establish KPI’s and implement data driven improvement strategies. Working across multiple teams within the business, including executive leadership you will use call analytics to quantify business impact and drive change as required. This role is critical … regulatory standards and internal policies Develop and maintain call quality scorecards and audit frameworks Provide detailed reports and insights to senior management on compliance trends and areas for improvement Collaborate with Sales, Customer Support, and Training teams to implement corrective actions and best practices Lead calibration sessions to ensure consistency in call evaluations Complying with our partner agreements … with discretion and professionalism Confident communicator with the ability to influence and educate teams Experience with call monitoring software and CRM systems A passion for customer service excellence and continuous improvement What You’ll Get 50% off our Broadband and completely free after two years 25 days holiday allowance excluding bank holidays – plus the day off on More ❯

SQL Server, SharePoint, Web Applications, Single Sign-On, Azure Services, and Identity Management. You will also lead on architecture, optimisation, troubleshooting, and project delivery, ensuring the stability, performance, and continuous improvement of mission-critical IT services. Key responsibilities include: Leading the support and optimisation of SQL, SharePoint, Web and Azure environments. Delivering deployments, platform upgrades and code … processes. Proactively identifying and resolving infrastructure issues before they impact users. Coaching and guiding team members, acting as a trusted SME within Core Services and Platforms. Driving process improvement and technology innovation to keep systems modern, secure, and resilient. Collaborating with business services and vendor teams to deliver reliable, high-quality solutions. About You We are looking for More ❯

Agile environments Collaborate closely with developers, analysts, and stakeholders Produce test artefacts in line with industry and organisational standards Provide guidance on testing processes and software quality assurance Support continuous improvement across testing practices and tools What you’ll bring: Active DV (Developed Vetting) Clearance Strong background in Agile Testing Frameworks; Cypress experience highly desirable Proficient with … environments Comfortable working in a small, collaborative team with flexibility to adapt Eligible for AC Guest access and Security Clearance Skilled in test management, defect handling, and process improvement Solid understanding of test automation tools and software quality attributes Technically proficient in JavaScript, GitLab, and the Microsoft Office suite Experience across domains such as applications, infrastructure, security, or More ❯

However, qualified-by-experience candidates will be considered Experience in a professional services environment Proficiency with Power BI or similar BI tools Exposure to system upgrades or process improvement initiatives Experience preparing Board-level reporting packs What They Offer A strong basic salary between £50,000-£65,000 per annum depending on experience Hybrid/flexible working arrangements … life insurance Up to 28 days holiday plus bank holiday Electric charging points, free on-site parking, discounts in selected retail stores A collaborative and professional environment focused on continuous improvement Opportunities to partner with senior leadership and influence company strategy A role that offers both challenge and career progression within a growing business More ❯

However, qualified-by-experience candidates will be considered Experience in a professional services environment Proficiency with Power BI or similar BI tools Exposure to system upgrades or process improvement initiatives Experience preparing Board-level reporting packs What They Offer A strong basic salary between £50,000-£65,000 per annum depending on experience Hybrid/flexible working arrangements … life insurance Up to 28 days holiday plus bank holiday Electric charging points, free on-site parking, discounts in selected retail stores A collaborative and professional environment focused on continuous improvement Opportunities to partner with senior leadership and influence company strategy A role that offers both challenge and career progression within a growing business More ❯

resolution and production stability Defining and upholding engineering best practice for code quality, security, and scalability Reviewing code and sharing feedback to strengthen delivery Encouraging collaboration, open communication, and continuous learning across teams Working alongside Product and Architecture to deliver roadmap priorities What you'll bring: 5+ years' experience with .Net and JavaScript/TypeScript 2+ years in engineering … Agile/Scrum experience SaaS platform background, ideally AWS-based, with knowledge of distributed systems Familiarity with containerisation and identity management Strong technical communication skills and a mindset for continuous improvement What's on offer: £75,000-£80,000 salary Hybrid working (2-3 days per week in the Cardiff office) The chance to lead global engineering More ❯

backed by Livingbridge to support their ambitious long-term strategy. Role Overview: As Head of Operations - Camberley Branch IT MSP - You will be responsible for the leadership, performance, and continuous improvement of our Tier 1 & Tier 2 support functions. You will play a crucial role in ensuring consistent, high-quality service delivery across all customer interactions, driving … report on operational metrics and performance trends, providing regular updates to senior leadership. Collaborate with Service Delivery Managers, Account Managers, and Technical Escalation teams to resolve issues and deliver continuous service improvement. Drive standardisation and automation of helpdesk processes to enhance service quality and efficiency. Manage resource planning, including workforce management, shift patterns, and holiday cover. Support the onboarding … framework; ITIL Foundation certification minimum. Proven leadership skills, with experience managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience More ❯

liaise with providers to ensure minimal disruption. Deliver training and create user guides to support system users. Support departmental processes including pay awards, contractual changes, and leave calculations. Drive continuous improvement through system functionality development and automation. Provide statistical analysis and reporting to support organisational planning and performance. Act as a subject matter expert on HR systems … Skills in creating training materials and delivering system-related training. Advanced Microsoft Excel skills and experience in data analysis and reporting. A problem-solving mindset with a focus on continuous improvement. GCSEs in Maths and English (Grade A-C/Level 4+) or equivalent. BTEC/NVQ Level 3 in Business and Administration or equivalent experience. What We Offer … Adults, Children and Young People. All staff are expected to share this commitment. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. More ❯

a proactive Quality Assurance Assistant to join their fast-paced manufacturing operation. This is a hands-on role, supporting the highest standards of product and packaging quality while driving continuous improvement across the site. Key Responsibilities Monitor quality standards on-site, ensuring consistency and sharing best practice. Work with the technical team to maintain traceability, HACCP/… checks. Support audits with customers, suppliers and external bodies. Carry out internal audits (e.g., hygiene, pest control, glass and plastics). Provide quality-focused training across departments to support continuous improvement. React quickly and professionally to potential issues to minimise customer complaints or audit non-conformances. Ensure site submissions to external labs are completed accurately and on time. About More ❯

Software Our client is a fast-growing, innovation-driven technology company recognised for its cutting-edge solutions and dynamic work culture. With a strong focus on excellence, collaboration, and continuous growth, they're looking to expand their talented team with a Software Verification Engineer . This is your opportunity to play a key role in ensuring the quality and … celebrates your success. Your Role: As a Software Verification Engineer, you'll work closely with the development team to test and verify software systems, uncover defects, and help drive continuous improvement in product quality. If you're detail-oriented and passionate about software reliability, this role offers real purpose and opportunity. Key Responsibilities: Design, develop, and execute More ❯

for an experienced Service Helpdesk Manager to lead a dynamic ICT Service Desk team. This role is ideal for someone passionate about delivering high-quality technical support and driving continuous improvement in service delivery. The successful candidate will be responsible for managing day-to-day operations, ensuring service excellence, and fostering a high-performing team culture. Key … satisfaction. Monitor and report on service desk performance metrics, including SLAs and KPIs. Develop and maintain service desk processes and documentation to ensure consistency and compliance. Drive service improvement initiatives based on performance data and user feedback. Collaborate with technical teams and stakeholders to resolve complex issues and support service transitions. Manage the out-of-hours support rota More ❯

for an experienced Service Helpdesk Manager to lead a dynamic ICT Service Desk team. This role is ideal for someone passionate about delivering high-quality technical support and driving continuous improvement in service delivery. The successful candidate will be responsible for managing day-to-day operations, ensuring service excellence, and fostering a high-performing team culture. Key … satisfaction. Monitor and report on service desk performance metrics, including SLAs and KPIs. Develop and maintain service desk processes and documentation to ensure consistency and compliance. Drive service improvement initiatives based on performance data and user feedback. Collaborate with technical teams and stakeholders to resolve complex issues and support service transitions. Manage the out-of-hours support rota More ❯

of local instrument and SIS spares, and health care provision. Provide input to remaining life determination and extension, obsolescence studies and asset life strategies. Day to day management and continuous improvement of the SIS LoPs across the area/asset by reviewing associated KPI data e.g. overrides/bypasses, overdue proof testing, SIS demands, failure data, etc … roles/responsibilities are covered and ensure that requirements are being met to maintain SIS integrity. Provide input and support to Projects and TARs. Development and implementation of improvement proposals in the area of asset and maintenance management Define technical specifications for requisitions in the context of equipment modifications and replacements. Providing technical support in trouble shooting and More ❯

Director with leading the customer contact strategy. Responsibilities Leading, coaching and developing a team of c15 Advisors to deliver against performance targets Owning the customer contact journey map, embedding continuous improvement throughout Leading client engagements from a day-to-day and escalation point Acting as the technical SME for contact centre platforms Building strong trusted relationships with … performance management Ability to be hands-on with the day-to-day team management whilst also involved in the long-term strategy Proven track record of driving service improvement and operational efficiency Expert in contact centre technologies, sourcing and implementing platforms including telephony, CRM, WFM, QA tools and Knowledge Systems Excellent stakeholder management and communication skills, experienced in More ❯

individuals during the transition period, fostering a smooth and successful adoption of change Support post-launch activities to ensure the change is embedded in business-as-usual. Contribute to continuous improvement through lessons learned and feedback cycles. Collaboration and Alignment Work closely with Strategy, Transformation and Change Lead to align change delivery with broader product and organisational … to produce training needs and plans to enable smooth implementation of the strategy Knowledge and experience: Proven experience as a Business or Digital Change Manager, Change Analyst, Process Improvement Specialist or in a similar role Change Management Qualifications e.g. APMG, Lean 6-Sigma Green-Belt, Prosci Strong understanding of stakeholder engagement, business readiness, and user adoption principles. Ability More ❯

customer audits demonstrate full compliance with specification administration. As a leader, the Sector Specification Manager recruits, trains, and motivates the Specification Team, fostering a culture of personal development and continuous improvement. The role requires strong organisational skills, a deep understanding of retailer IT systems, whilst supporting health, safety, and environmental initiatives at the site. The right person for the … is responsible for its activity. Recruit and retain the right calibre of people. Lead, motivate and inspire the specification team in line with Bakkavor Values to achieve personal development, continuous improvement Technical Standards: Responsible for the completion of finished product specifications to meet the critical path and/or customer requirements, ensuring completion to right first time More ❯

customer audits demonstrate full compliance with specification administration. As a leader, the Sector Specification Manager recruits, trains, and motivates the Specification Team, fostering a culture of personal development and continuous improvement. The role requires strong organisational skills, a deep understanding of retailer IT systems, whilst supporting health, safety, and environmental initiatives at the site. The right person for the … is responsible for its activity. Recruit and retain the right calibre of people. Lead, motivate and inspire the specification team in line with Bakkavor Values to achieve personal development, continuous improvement Technical Standards: Responsible for the completion of finished product specifications to meet the critical path and/or customer requirements, ensuring completion to right first time More ❯

RESPONSIBILITIES As a Contact Centre Manager you will: Leading, coaching and developing a team of c15 Advisors to deliver against performance targets Owning the customer contact journey map, embedding continuous improvement throughout Leading client engagements from a day-to-day and escalation point Acting as the technical SME for contact centre platforms Building strong trusted relationships with … performance management Ability to be hands-on with the day-to-day team management whilst also involved in the long-term strategy Proven track record of driving service improvement and operational efficiency Expert in contact centre technologies, sourcing and implementing platforms including telephony, CRM, WFM, QA tools and Knowledge Systems Excellent stakeholder management and communication skills, experienced in More ❯

lead the APQP and Quality Assurance across 3 key sites, working on challenging and exciting world-leading defence projects. In this role you will be driving quality assurance and continuous improvement at a project level, making sure everything runs smoothly from start to finish. You will work closely with internal teams, suppliers, and customers to ensure that … and audits, making sure all sites are aligned and compliant with ISO9001, AQAP2110, and other key standards. Identify root causes of quality issues, implement long-term fixes, and promote continuous improvement. What you'll need to succeed: For this role, we can only accept applications from UK nationals with SC clearance eligibility. The successful applicant will have strong experience More ❯

technical reality. ?? Mentoring junior engineers and fostering a collaborative learning culture. ?? Collaborating across cloud (AWS), virtualization (Nutanix), networking, storage, and backup . ?? Championing agile ways of working to ensure continuous improvement and delivery. ?? What You'll Bring We're looking for someone who is both technically strong and a great communicator: ?? Expert Linux sysadmin background with deep … step up, lead, and grow : ?? Exciting projects with high-profile clients across industries. ?? Clear progression path to Principal Consultant and beyond . ?? Competitive salary (£50K-£80K) + excellent benefits. ?? Continuous training, mentoring, and certifications fully supported. ?? Flexible hybrid working with on-site client exposure. ?? A supportive culture where your voice matters and your ideas are implemented. ? Ready to Lead More ❯

a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged employees looking to become part of a successful team: A continuous learning environment that develops your individual career goals A continuous improvement environment where all ideas are explored Engaged coaches and mentors who will provide guidance but More ❯

a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged employees looking to become part of a successful team: A continuous learning environment that develops your individual career goals A continuous improvement environment where all ideas are explored Engaged coaches and mentors who will provide guidance but More ❯

a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged employees looking to become part of a successful team: A continuous learning environment that develops your individual career goals A continuous improvement environment where all ideas are explored Engaged coaches and mentors who will provide guidance but More ❯

a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged employees looking to become part of a successful team: A continuous learning environment that develops your individual career goals A continuous improvement environment where all ideas are explored Engaged coaches and mentors who will provide guidance but More ❯

a dynamic, fast-paced, progressive organization then apply with us. We offer the following in our search for engaged employees looking to become part of a successful team: A continuous learning environment that develops your individual career goals A continuous improvement environment where all ideas are explored Engaged coaches and mentors who will provide guidance but More ❯