101 to 125 of 416 IT Support Jobs in the UK excluding London

Role: 2nd Line Support Engineer Salary: £40,000 DoE Location: Liverpool Requirements: Driving Licence & MSP Experience A fantastic opportunity has arisen for an experienced 2nd Line Support Engineer to join a fast-growing, Liverpool-based Managed Service Provider. This role is ideal for a technically strong, service-driven individual who thrives in a fast-paced environment and is … and use of cutting-edge technologies, the business has built a strong reputation for delivering high-quality, reliable solutions. The successful candidate will bring solid experience in 2nd line support within an MSP environment and possess strong skills across Microsoft 365, networking, and server technologies. This is an office-based position with some travel to client sites. The company … are hoping that the successful candidate will become the Support Team Lead. Key Responsibilities: This is a varied role, acting as a point of escalation and support for the junior team. There is also an opportunity for project work here too. Act as an escalation point for 1st line engineers. Provide advanced technical support to clients. Assist More ❯

Technical Support Engineer/Senior Support - Leeds - £26,000 - £32,000 DOE Location: Leeds, West Yorkshire Salary: £26,000 - £32,000 per annum (Depending on Experience) Job Type: Full-Time, Permanent Industry: Managed Service Provider (MSP) Are you a hands-on IT professional looking to take the next step in your technical career? Do you enjoy solving … problems and mentoring junior colleagues? Join a growing, locally focused MSP in Leeds and be part of a collaborative and forward-thinking team. About the Role As a Technical Support Engineer , you'll play a key role in delivering outstanding 2nd Line Support to a broad range of clients across the West Yorkshire area. This is a hands … with our 1st Line team, offering mentorship and guidance, while also handling escalated technical issues and contributing to project work. What You'll Be Doing Provide 2nd Line technical support via phone, email, and remote tools Troubleshoot and resolve issues across Windows Server, Office 365, networking, and endpoint devices Support on-site client visits when required Assist with More ❯

IT Support Analyst Edinburgh (Hybrid) Competitive Salary plus Benefits PermanentPosted Date: 01/07/25Start Date: Jul – Sep 26Meraki Talent are working with a respected UK law firm to find an experienced IT Support Analyst to join its established technology team in Edinburgh.This is a great opportunity for a hands-on IT professional to … deliver high-quality support and play an active role in firmwide IT initiatives. The firm is looking for a reliable and technically capable individual with proven experience in IT support, a strong service mindset, and a proactive approach to problem-solving. Responsibilities of the IT Support Analyst: Deliver second-line support for desktops … operating systems and business applications up to date and secure. Take part in deploying new systems and software, assisting with installation, integration, and user readiness. Actively contribute to internal IT projects, offering technical expertise and supporting delivery within deadlines. Help develop internal documentation and guidance to ensure consistent processes and knowledge sharing within the team. Background of the IT More ❯

Job Title: Junior IT Support Analyst Location: Liverpool, UK Industry: Medical Salary: £26-27k per annum (DOE) We are seeking a proactive IT Support Analyst to join our dynamic team at a leading pharmaceutical company based in Liverpool. The successful candidate will play a critical role in supporting and maintaining IT systems, ensuring business … continuity, and delivering excellent user support in a highly regulated environment. Key Responsibilities: Provide 1st line technical support for all IT-related incidents and service requests across the business. Troubleshoot and resolve issues related to hardware, software, networks, and enterprise applications Customer Service experience Manage user accounts, permissions, and access rights in Active Directory, Microsoft 365, and … other platforms. Install, configure, and maintain desktops, laptops, printers, and mobile devices. Escalate complex issues to senior IT staff or third-party vendors as required. Monitor IT infrastructure health and respond proactively to system alerts. Document support activities, solutions, and knowledge articles using the ITSM system. Support data backup processes and assist with disaster recovery planning. More ❯

On-Site IT Support EngineerRole: On-Site IT Support EngineerIndustry: Sports/EntertainmentSpecialism(s): Microsoft Technical Support, Networking, Office365, Azure, 1st Line, Helpdesk, MacOS, IT InfrastructureType: Contract, Inside IR35Location: StevenagePay Rate: £140 - £160 per dayDuration: 3 MonthsStart Date: ASAP/ImmediateOn-Site IT Support EngineerCPS Group UK are delighted to be working … with a leading organisation to hire an interim On-Site IT Support Engineer for an initial 3-month duration.Role Requirements* Provide technical on-site, user facing support across multiple local sites* Provide 1st Line on-site technical IT infrastructure support* Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)* Communicate effectively with the … customer and manage technical queries in line with company standards and SLA's* Prioritise, and resolve technical queries and service requests* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issuesRequired Skills & Experience* Demonstrable experience working as an on-site, user-facing IT Support Engineer* Strong working knowledge of IT More ❯

On-Site IT Support EngineerRole: On-Site IT Support EngineerIndustry: Sports/EntertainmentSpecialism(s): Microsoft Technical Support, Intune, Networking, Office365, Azure, Bespoke Applications, MacOS, IT InfrastructureType: Contract, Inside IR35Location: West LondonPay Rate: £150 - £188 per dayDuration: 3 MonthsStart Date: ASAP/ImmediateOn-Site IT Support EngineerCPS Group UK are delighted to be … working with a leading organisation to hire an interim On-Site IT Support Engineer for an initial 3-month duration.Role Requirements* Provide technical on-site, user facing support across multiple local sites* Provide 1st & 2nd Line on-site technical IT infrastructure support* Support hardware issues and fixes (e.g. desktop, laptop printers, mobile)* Communicate effectively … the customer and manage technical queries in line with company standards and SLA's* Prioritise, and resolve technical queries and service requests* Work closely with users (floor-walking) and support stakeholders of all levels with IT-centric issuesRequired Skills & Experience* Demonstrable experience working as an on-site, user-facing IT Support Engineer* Strong working knowledge of More ❯

Our client, a global organisation, urgently require an experienced IT Support Engineer to undertake a contract starting immediately. In order to be successful, you will have the following experience: Extensive experience within IT Support, Helpdesk, or Service Desk Excellent communication and interpersonal skills Working knowledge of Windows OS, Microsoft 365, Active Directory, basic networking Ability to … to detail Must be able to obtain SC Clearance (candidates with SC will be prioritised) Within this role, you will be responsible for: Act as the first line of support for all internal IT queries via phone, email, and ticketing system Provide triage, basic diagnostics, and troubleshooting for hardware, software, and connectivity issues Escalate incidents to 2nd/… 3rd line teams or external suppliers where appropriate Support the setup and configuration of desktops, laptops, mobile devices, and user accounts Assist with system rollouts, software installations, and routine maintenance tasks Maintain accurate records in the service desk system, ensuring timely updates and resolutions Monitor IT systems and respond to alerts within agreed SLAs Participate in IT More ❯

IT Support Engineer Worcester (On site 5 days per week) £35,000 - £45,000 Chapman Tate Associates is proud to be partnering with one of our longest-standing clients—a recognised leader in the logistics industry with deep roots in the Worcester area. As they continue to invest in their technology infrastructure, we’re now looking to bring … an experienced IT Support Engineer into their thriving team. About the Role This is a fully on-site position , perfect for someone who enjoys rolling up their sleeves and being hands-on with systems, hardware, and users daily. You’ll be part of a close-knit IT function where your contributions will be integral to the smooth … running of operations across the business. What You’ll Be Doing Providing end-to-end IT support across the company’s infrastructure Monitoring and managing Windows environments (including Azure AD & Microsoft 365) Handling network protocols—particularly DHCP and DNS configuration and troubleshooting Working closely with internal teams to solve issues quickly and efficiently Supporting on-site hardware, software More ❯

Job Title: 1st Line Support Engineer Location: Wirral (Full-Time Onsite) Industry: Managed Service Provider (MSP) Salary: £25-28k per annum (DOE) About the Role: We are looking for a proactive and customer-focused 1st Line Support Engineer to join our clients growing team based in the Wirral. As part of a dynamic Managed Service Provider, you … will be the first point of contact for our clients, providing technical support and troubleshooting across a wide range of IT systems and services. This is a full-time onsite position, ideal for someone who thrives in a fast-paced, team-oriented environment and is passionate about delivering high-quality IT support. Key Responsibilities: Serve as the … first point of contact for clients via phone, email, and ticketing system Log, manage, and resolve 1st (some 2nd) line technical support issues within agreed SLAs Diagnose and troubleshoot hardware, software, and network issues Escalate more complex issues to 2nd and 3rd line support when necessary Provide excellent customer service and maintain a positive client experience Install and More ❯

1st Line IT Support Technician Location: Office based in Coatbridge, ML5 4EY. Occasional site visits when required, Salary: £25,500 per annum + benefits Contract: Full Time, Permanent Benefits: 32 days annual leave inclusive of Bank Holidays, Pension scheme, Free car park About us: BrightSkye are your friendly Coatbridge based IT Support partner that will make … and that your team can work productively and efficiently wherever and whenever they need to work Job Role: We are looking for a proactive and customer focused 1st Line IT Support Technician to join our growing IT team. This role is ideal for someone with a passion for technology and a desire to provide high quality technical … support to customers. As the first point of contact for IT related issues, you will play a key role in delivering technical assistance, resolving issues, and ensuring smooth day to day operations of all IT systems. Main Responsibilities: • Provide first line support for hardware, software, and network-related issues via phone and ticketing system. • Perform troubleshooting More ❯

We are looking for a IT Support Engineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class IT support as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line support and collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan UKI … with experience in complex and fast-paced environments. Respond to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft More ❯

We are looking for a IT Support Engineer to join our Culligan UKI IT team. In this position, you'll play a crucial role in delivering first class IT support as you troubleshoot hardware and software applications across the UK and Ireland. Your contributions will be essential in providing outstanding first and second line support and collaborating on exciting IT projects designed to enhance our current business systems. In this dynamic and hands-on position, you'll engage in all facets of business support and development related to IT. You'll have the opportunity to work independently as well as collaborating with team members based in different business units across Culligan UKI … with experience in complex and fast-paced environments. Respond to incidents/requests raised within the ServiceNow platform promptly and with a customer-focused approach, escalating issues to internal IT team members and third-party vendors as appropriate Support all end user business applications and systems including: Windows, Android and iOS device administration and lifecycle management, Microsoft More ❯

Our client is a UK-wide educational establishment, with an IT team dedicated to delivering top-notch technology services to all of its sites. The team is comprised of highly skilled professionals who are dedicated to helping ensure that faculty staff and students receive the highest levels of service and support. We are seeking a motivated and talented Field … Support Engineer to join our Clients team. As an IT Support Engineer, you will play a crucial role in ensuring all of the schools sites receive exceptional on-site support and technical expertise. This role requires a combination of technical skills, customer service, and the ability to work independently. Key Responsibilities: Provide on-site technical support … company and client-specific security and data protection policies. Occasional travel to client locations will be required, so a valid driving license is necessary. Qualifications: Proven experience as an IT Support Engineer or a similar role. Proficiency in Windows desktop and server operating systems. Strong knowledge of Microsoft 365 applications and services. Solid understanding of networking principles, protocols More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £30,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of the service … desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. Perform necessary … routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop More ❯

2nd Line Support Engineer | Stratford-Upon-Avon | £30,000-£35,000 Oscar Technology has partnered with a leading MSP near Stratford-Upon-Avon to recruit for a skilled 2nd Line Support Engineer to join their team. Job Description As a 2nd Line Support Engineer, you will play a crucial role in the company's effective delivery of … the service desk services. You will work closely with the IT field team to resolve issues and ensure the smooth operation of company and customer systems. Responsibilities Include: Monitoring & dealing with issues raised in the logging system and directly through the phone. Providing 2nd line support for IT incidents and requests, ensuring timely resolution and user satisfaction. … Perform necessary, routine maintenance and updates to application operating systems and anti-virus software. Confirm factors such as IT Policies, procedures and security standards are being considered and abided by. Assist with data retrieval, backup management - either onsite or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge More ❯

The IT Support Team is responsible for supporting and developing the Firm’s systems. The systems are Microsoft Windows Server 2016/2019/2022 based with Windows 10/11 workstations running Microsoft Office 365 Applications. We have an exciting opportunity for an IT Support Technician to join the team in our Cheltenham office. This … role will be office-based and is NOT offered on a remote or hybrid basis. A snapshot of your day: Working closely with other IT team members and departments to ensure seamless IT operations and support. Managing personal and team workload and set priorities for support issues. Working on multiple projects concurrently. Managing escalations from within the … IT support team and any other reasonable task as advised from time to time. Escalating IT issues where necessary to the IT Operations Team, IT Database Engineering and Software Development Teams. Logging, tracking and managing incidents and service requests using a ticketing system, ensuring timely resolution in line with SLAs. Performing routine maintenance and updates More ❯

level: 8 Location: Chesterfield, UK We are looking for a self-motivated and organised individual to join a small but focussed central team working in a modern, scaling internal IT function based on a SaaS/PaaS cloud-based infrastructure. You will work closely with the team to help galvanise the recently merged set of individual companies into a … single, standardised organisation with a high-quality IT function. You will be responsible for day-to-day operations and helping to embed good standards and best practice across the organisation as it grows with our ambitious 3 year plan Responsibilities Work as part of the IT Support team in a third line support role; helping … of SaaS & PaaS applications and acting as an escalation point within the team. Complete the onboarding of users onto internal systems, considering access rights, roles and permissions. Provide Hardware support to end users, including the configuration of new equipment. Management of the Software Asset Register (SAR) and Hardware Asset Register (HAR). Work to consistently high standards for management More ❯

Role: IT Support Location: Mansfield Salary: £28,000 - £30,000 Benefits; * A collaborative and supportive work environment. * On site parking * Opportunities for career development and training. * Competitive salary and benefits package. * Exposure to diverse and exciting IT challenges within a dynamic organisation. Company: Our client is a market leader in the design, manufacture, supply, and maintenance of … not only of the highest quality but also maintained to exacting standards. Role Overview: To monitor and maintain the computer systems and networks within the organisation in a technical support role. To work on tickets issued from the IDSL Hub ticketing system, and to resolve them quickly and efficiently, elevating where necessary. Install and configure computer systems, diagnosing hardware …/software faults and solving technical problems, either remotely or face to face. To help ensure the company is compliant to the current IT policy and fully protected against any cyber-attacks, and that backups are done securely and correctly. The Company reserves the right to vary your duties and responsibilities at any time to suit the company's More ❯

Service Desk team. The S+W service desk is an eight person team split across Edinburgh, Glasgow and London. The team rota the provision of first, second and third line support to 500+ users. Outside of the rota, team members are involved in the planning, delivery and documentation of a variety of projects. The role Primary Duties To maintain and … deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager Secondary Duties To provide 2nd line application, OS and hardware support for internal and … and to escalate with relevant details where appropriate To carry out any other reasonable duties as requested by manager Candidate Profile Experience of OS and application deployment Strong technical support capability covering Windows 10, MS Office, Active Directory, MS Exchange and iOS configuration (including EMM experience) Experience of iManage, Citrix, Windscribe, Workshare, Mobile Iron and Mimecast Patch Management Service More ❯

Overview nscglobal (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. nscglobal is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers. nscglobal offers a unique business model … as necessary and taking action to resolve exceptions. Candidate must be able to demonstrate the following experience: Has more than 48 month's experience in a Level 3 Deskside Support or similar role or Has gained experience (typically four year's full time or equivalent) as a competent user of computer systems and has demonstrated an aptitude for ICT … local area networks etc.) Proficient with desktop Operating Systems with a working knowledge of common desktop applications (e.g. Microsoft Office, Oracle etc.) The application of automated systems to the support of specific business functions or processes. The management of the interaction between two or more networking systems, computers or other "intelligent" devices. Familiar with Corporate, Industry and Professional Standards More ❯

1st line support engineer, IT Support, Service DeskPermBristolHybrid£25-29k Our client, a leading and expanding IT MSP located in the Bristol area, and a Microsoft cloud service provider, is looking to hire a 1st line support engineer The successful candidate will offer outsourced, 1st line IT support (Service desk), security, hybrid … cloud as well as modern workspace. Responsibilities: 1st line tech support via phone, email, remote and deskside. Strong customer service experience Troubleshoot & resolve hardware, software and network issues to provide resolutions. Escalate complex issues to the 2/3 tier support or to the relevant supplier. Maintain records of customer interactions in the ticketing system. Ensuring high levels … of customer satisfaction through timely & effective problem resolution. Skills and experience required (not all essential): Office 365 Intune Windows Active directory Previous experience in an IT support/Service Desk/1st line support role Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built More ❯

Are you a tech-savvy problem solver with a passion for IT infrastructure? Reassured is looking for a Third Line IT Support Engineer to join our dynamic team in Basingstoke! We're on the hunt for a self-motivated, solution-focused individual who thrives in a fast-paced environment. As a 3rd Line Engineer, you'll be … the go-to expert for advanced troubleshooting, system maintenance, and project-based infrastructure tasks. You'll work closely with our IT Service Desk and Infrastructure teams, ensuring seamless support across the business. Responsibilities What you'll be doing: Providing expert 3rd line support for escalated technical issues, ensuring timely resolution in line with SLAs Supporting and maintaining … service Death in service (3x your basic salary) Free parking Referral scheme (up to £2,400 a year per referral) Incentives, including annual trips abroad Ready to take your IT career to the next level? Apply now and help us keep Reassured running smoothly More ❯

IT Support Engineer Based in Lewisham, London Contract Tenure: 3 months, extendable Hourly rate of £26 PH, 36 hours per week. Inside IR35 (VIA Umbrella) At least one year’s experience of working in an IT specific role, ideally in a managed services environment using Microsoft IT Services: MS Active Directory, Azure, Exchange and Intune. Experience … of working in a technically complex IT environment. Able to identify, produce, and follow technical and non-technical processes and procedures. Able to diagnose and resolve practical problems. Able to prioritise a workload and focus on necessary tasks. Able to adapt quickly to new developments in software and hardware. Resourceful – able to fully utilise available tools to affect an … efficient resolution to a problem. Knowledge of the IT infrastructure library (Itil) framework. Evidence of on-Going professional development . Able to work on projects to tight deadlines and budgets. Able to work in a team that delivers a range of high availability services. Ability to work with a diverse range of customers with widely varying requirements and priorities. More ❯

IT Support Engineer Based in Wembley, London Contract Tenure: 3 months, extendable Hourly rate of £26 PH, 36 hours per week. Inside IR35 (VIA Umbrella) At least one year's experience of working in an IT specific role, ideally in a managed services environment using Microsoft IT Services: MS Active Directory, Azure, Exchange and Intune. Experience … of working in a technically complex IT environment. Experience of working within a Managed Services Provider environment (MSP) Able to identify, produce, and follow technical and non-technical processes and procedures. Able to diagnose and resolve practical problems. Able to prioritise a workload and focus on necessary tasks. Able to adapt quickly to new developments in software and hardware. … Resourceful - able to fully utilise available tools to affect an efficient resolution to a problem. Knowledge of the IT infrastructure library (Itil) framework. Evidence of on-Going professional development . Able to work on projects to tight deadlines and budgets. Able to work in a team that delivers a range of high availability services. Ability to work with a More ❯

IT Support Engineer| £30,000 to £35,000 | Newark-on-Trent + Travel to various locations | Driving Licence required Working for a business with numerous offices across Lincolnshire, you will be responsible for providing IT Support for all staff across multiple sites, both in person and remotely. Key Duties and Responsibilities: Identifying and resolving IT … in person Install desktop/server software and hardware Proactive server and desktop maintenance In-depth troubleshooting of advanced issues Assisting with the day-to-day management of the IT systems Skills: Previous experience within an IT Support function Good working knowledge of Windows Operating Systems including Windows 11 and Windows Servers Experience with Microsoft 365/ More ❯