presence supported by a central hub in Middlesbrough, JT Atkinson combines heritage and community focus with the scale to deliver for trade and retail customers alike. Overview: As an ITSupport Degree Apprentice at JT Atkinson, you will play a key role in developing and implementing effective software and systems that enable the business to achieve its goals … reliable, secure and efficient way. You will be responsible for monitoring and maintaining the company’s ERP system, other software, networks, security measures and communication tools, while also providing support to colleagues to ensure they can use technology productively in their day-to-day work. Responsibilities: Provide 2nd/3rd line ITsupport to colleagues by phone … e-mail, remotely and in person working to SLA thresholds. Help support, configure and develop the ERP solution used for the company’s core operations. Lead and mentor less experienced team members. Work with colleagues and directors throughout the business as necessary to develop, implement and improve IT systems which will aid the company in achieving its objectives. More ❯
IT Administrator/Support Location: Bury St Edmunds, Sudbury, Framlingham, Halesworth Salary: Competitive + benefits I'm working with a forward-thinking professional services firm who pride themselves on being approachable, modern, and client-focused (think friendly experts, not stuffy old-school). They're growing, and now need an IT Administrator who can keep their tech … and patching, review systems for vulnerabilities, and even get involved in AI projects and automation to help modernise the firm's IT. What's on your plate: Hands-on ITsupport across multiple sites (Windows, Macs, iOS & Android) Supporting case management software + Microsoft Office Suite Networking know-how (VPN, firewalls, DNS, TCP) Monitoring, maintaining and patching servers … and infrastructure Liaising with external contractors when things get tricky Bringing fresh ideas around AI, SharePoint, Teams, Power Automate & PowerApps What you'll bring: Solid ITsupport experience (ideally across multi-site environments) Strong troubleshooting skills with a calm, client-first approach Organised, detail-focused, and able to juggle priorities Bonus points for experience in legal/regulated More ❯
IT Administrator/Support Location: Bury St Edmunds, Sudbury, Framlingham, Halesworth Salary: Competitive + benefits I'm working with a forward-thinking professional services firm who pride themselves on being approachable, modern, and client-focused (think friendly experts, not stuffy old-school). They're growing, and now need an IT Administrator who can keep their tech … and patching, review systems for vulnerabilities, and even get involved in AI projects and automation to help modernise the firm's IT. What's on your plate: Hands-on ITsupport across multiple sites (Windows, Macs, iOS & Android) Supporting case management software + Microsoft Office Suite Networking know-how (VPN, firewalls, DNS, TCP) Monitoring, maintaining and patching servers … and infrastructure Liaising with external contractors when things get tricky Bringing fresh ideas around AI, SharePoint, Teams, Power Automate & PowerApps What you'll bring: Solid ITsupport experience (ideally across multi-site environments) Strong troubleshooting skills with a calm, client-first approach Organised, detail-focused, and able to juggle priorities Bonus points for experience in legal/regulated More ❯
IT Assistant Support Officer Location - East Sussex Hourly Rate - 14 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk … service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide … front-line ITsupport, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong More ❯
IT Assistant Support Officer Location - East Sussex Hourly Rate - £14 Duration - 3 Months initially Ir35 - Inside (Must use an umbrella company) We are seeking an Assistant ITS Support Officer to join our Customer Services Team within IT Services. This is a great opportunity to support staff and students by delivering a high-profile "Expert Helpdesk … service. About the Role You will contribute to the day-to-day delivery and support of a wide range of ICT services, including incident management, service requests, and first-stage problem resolution. Working closely with colleagues across IT Services, you'll help ensure users have an excellent experience while making the most of our technology. Key Responsibilities Provide … front-line ITsupport, advice, and guidance to staff and students. Diagnose and resolve issues with devices, applications, networking, AV equipment, and collaboration tools. Record and track incidents and service requests, escalating when necessary. Maintain knowledge base articles and contribute to customer communications. Support continuous improvement through feedback and collaboration with the wider team. About You Strong More ❯
Ready to turn your passion for tech into a thriving career? Partnership Education is offering an incredible opportunity to become an ITSupport Apprentice , where youll gain hands-on experience while building real-world skills through cutting-edge training. From mastering the AZ-900 Azure Fundamentals to boosting your confidence with Confident Communication , and sharpening your people skills … in Customer Service Fundamentals , this role is your fast-track entry into the IT industry. Join a forward-thinking company dedicated to transforming education through tech, and take the first step towards a future-proof career in IT support. ?? Why Partnership Education? Partnership Education is a trusted name in delivering innovative IT solutions to schools and educational … work alongside a skilled and supportive team thats passionate about empowering educators and students through reliable, future-ready technology. ?? What Youll Be Doing While working towards your Level 3 ITSupport qualification with Baltic Apprenticeships , youll: Respond to remote helpdesk requests with timely and effective technical support Log, track, and resolve support calls efficiently Carry out More ❯
1st/2nd Line ITSupport Technician £25,000 to £30,000 Our client is an IT consultancy business based in Hampton, Middlesex, they're looking for a talented all round IT professional to join their expanding team. Their team is passionate, hardworking and fun-loving individuals. They want an individual who has a great work … ethic and can deliver outstanding customer service and push beyond customer expectation. They promote training in ITIL and Microsoft qualifications, including study time and resources. The role is a support based role where the successful candidate will be able to support the client user base remotely and by weekly site visits. They will develop project skills and ultimately … become responsible for IT projects based on client’s needs. Please apply if you have the following experience: Outsourced ITsupport (for multiple companies) experience at least 2 years Excellent communication skills (high standard of written and spoken English) Excellent Customer Service skills Must have Technical Support Experience Desktops – all operating systems, Windows 10,11 Active More ❯
ITSupport Engineer Location: Glasgow Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant ITsupport role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯
ITSupport Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant ITsupport role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯
ITSupport Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant ITsupport role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯
Employment Type: Permanent
Salary: £28000 - £33000/annum Excellent Benefits and Progression
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Nextech Group Limited
ITSupport Engineer Location: Newcastle Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Glasgow The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant ITsupport role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree More ❯
This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really … up-skill yourself within the field of ITSupport within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination … well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. More ❯
Coventry, West Midlands, West Midlands (County), United Kingdom
Michael Page
This is a fantastic opportunity for an IT Network Support Engineer to join a rapidly-expanding IT Service Provider as they scale following a range of exciting client acquisitions. The role will be support-focused, where you will get the chance to work daily with a wide variety of the most cutting-edge technologies, and really … up-skill yourself within the field of ITSupport within an MSP. Client Details Michael Page are proud to once again be the exclusive recruitment partner for this growing Managed Service Provider, as they continue to offer expert technology solutions to a growing client base across the UK. The business are still family-owned, and have the combination … well-established team, that really thrives within a collaborative, close-knit culture that promotes an environment that really gets the best out of its technical specialists. Description As the IT Network Support Engineer, you will sit within the Helpdesk team, providing expert 2nd and 3rd Line level technical support project services for the company's customer base. More ❯
1st/2nd Line IT Technician Location: Bradford Salary: Up to £28,000 Chapman Tate Associates are delighted to be working in partnership with a respected law firm based in Bradford, known for its commitment to excellence and client service. As part of their continued investment in technology, we’re seeking a 1st/2nd Line IT Technician … to join their internal IT team. This is a fantastic opportunity for a technically capable and service-driven individual to support a professional environment where reliability, discretion, and responsiveness are key. The Role You’ll be the first point of contact for ITsupport across the firm, resolving day-to-day technical issues and escalating where … necessary. You’ll also assist with system maintenance, user onboarding, and contribute to ongoing infrastructure improvements. Key Responsibilities • Provide 1st and 2nd line support across desktop, laptop, and mobile devices • Troubleshoot issues related to Windows OS, Microsoft 365, printers, and networking • Manage user accounts and permissions via Active Directory • Support legal software applications and liaise with vendors when More ❯
Town Centre, Northampton, Northamptonshire, England, United Kingdom Hybrid / WFH Options
IT Search & Select
Are you a recent graduate or early-career IT professional ready to launch your career in a professional services environment? A well-established legal group in Northampton is seeking a motivated and technically curious ITSupport Analyst to join their internal IT team. This is an ideal opportunity for a 1st or 2nd jobber looking to … gain hands-on experience supporting users in a Microsoft Azure and Office 365 ecosystem, while developing a strong foundation in enterprise IT. Key Responsibilities • Provide 1st and 2nd line support to staff across the firm, resolving hardware, software, and network issues • Support Microsoft 365 applications including Outlook, Teams, SharePoint, and OneDrive • Assist with Azure Active Directory tasks such … and mobile platforms • Log and track incidents using ITSM tools, escalating where necessary • Contribute to internal documentation and process improvements What You’ll Bring • A degree in Computer Science, IT, or a related field—or equivalent practical experience • Exposure to ITsupport through internships, university projects, or a previous role • Familiarity with Microsoft Azure and Office More ❯
ITSupport Graduate £25-30,000 per annum + permanent benefits Chelmsford - 5X a week on-site Are you a recent IT graduate looking to launch your career in a fast-paced, hands-on environment? We're looking for enthusiastic and driven individuals to join our ITSupport team. This is the perfect opportunity to … apply your technical knowledge, develop your skills, and gain valuable industry experience. What You'll Do: Provide first-line technical support to colleagues and clients Diagnose and troubleshoot hardware, software, and network issues Assist with system installations, updates, and maintenance Escalate complex issues to senior team members where required Always deliver excellent customer service and clear communication What We … re Looking For: A recent degree in IT, Computer Science, or a related field Strong problem-solving and analytical skills Excellent communication and interpersonal skills A genuine interest in technology and continuous learning Ability to work both independently and as part of a team What We Offer: Full training and mentorship from experienced IT professionals Opportunities for career More ❯
Premier Park 33 Road One, Winsford Industrial Estate, Winsford, Cheshire, England
ADVANCED MEDICAL SOLUTIONS LIMITED
An opportunity has become available for an ITSupport Engineer Apprentice to join the growing IT Department. The role will cover a broad area of tasks and duties but will primarily focus on helpdesk support. You will be working closely with first- and second-line engineers. Role Provide 1st line internal helpdesk support to all users … across all sites Respond to ITsupport queries in person, over the phone, email and helpdesk application Respond to enquiries from users and help resolve any hardware/software requests Carry out daily systems checks Pre-build PC's and maintain the standard build image, suggesting improvement where required Work to Company and departmental SLA’s and KPI … s Monitor system alerts and either resolve, close or escalate Check daily backups across all sites, escalate any issues Training Why choose our Azure Cloud Support Specialist apprenticeship? The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation. This new Microsoft apprenticeship is More ❯
ITSupport Technician (SC) - Contract role - Wiltshire - £150.00 per day Synergize Consulting are now hiring for an ITSupport Technician to work at a leading consultancy client on a contract basis. The successful candidate will work within a dynamic Support team and will provide expertise in resolving technical queries and will also provide asset management … functions to assist with managing the deployment of hardware. Responsibilities include: - Provide first line level support of hardware issues and troubleshooting fixes where required - Managing tickets as they arise, and ensuring appropriate updates and call management to maintain Service levels - Stock management including asset management of kit going in/out - Effective Management of disposals that go through the … and perform hardware repairs of client kit - Locker replenishments where appropriate - Highlight potential issues with service/potential service improvements Experience required: - Previous experience of working in a technical support role, or a break/fix role related to PC's and devices - Hardware knowledge including laptops and desktops - Ability to diagnose, troubleshoot and resolve issues in the most More ❯
Bangor, County Down, Northern Ireland, United Kingdom
Digital Waffle
Job Title: ITSupport EngineerLocation: Bangor, Co. DownSalary: £30,000 - £38,000 per year (depending on experience) + Overtime OpportunitiesJob Type: Full-time, Permanent The Role We are looking for a motivated and talented ITSupport Engineer to join a close-knit team in Bangor. If you're passionate about technology, love solving problems, and want … and build direct relationships with clients. Your day-to-day will involve: - Being the first point of contact for clients, providing friendly and effective technical solutions. Managing and resolving support tickets from start to finish in a PSA system. Handling IT projects, from system migrations to new hardware rollouts. Proactively monitoring client systems to prevent issues. Visiting client … sites to provide on-the-ground support (mileage reimbursed). Staying up-to-date with new technologies and helping clients navigate IT changes. Essential Skills: Experience in Microsoft Stack: Windows & Office, Windows Server (Active Directory, Group Policy, Hyper-V). Microsoft 365: Administration of Exchange, SharePoint, OneDrive, Teams, and Entra ID. Networking: TCP/IP, DHCP, DNS, VLANs More ❯
2ND LINE ITSUPPORT 3-6 MONTH CONTRACT DAY RATE - 200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line ITSupport Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick … up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working on a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
2ND LINE ITSUPPORT 3-6 MONTH CONTRACT DAY RATE - £200.00 (INSIDE) LOCATION: YORK HYBRID WORKING Your new role A 2nd Line ITSupport Contractor is required to join a well-established IT Service Desk who supports the business on a National scale. The 2nd Line Contractor will be part of the Team who pick … up and resolves any escalated incidents and service requests and those requiring advanced troubleshooting and resolution. What you'll need to succeed Previous experience of working on a busy IT Service Desk Strong knowledge of Windows 11 (On-premise domain & Cloud integrated) Experience with Active Directory and Azure Active Directory user & group administration Ability to support M365 services More ❯
We are recruiting for a Senior ITSupport for a long term contract role, to work on site on behalf of our client, a major engineering contractor operating within the energy sector. As Senior Site ITSupport you will be part of Decommissioning & Carbon Capture and Storage project during the construction phase. As Level 2, you … will manage and support the implementation of the IT infrastructure to be used by the employees who will come in the next months. After this phase you will manage the updates and coordinate the helpdesk activities. The role: Follow and supervise the installation of IT equipment with the vendors to make the domain network and servers available … Support the intervention of external providers for the domain network installation and configuration of any other IT items (WI-FI AP, switches, printers) Identify software and hardware problems and run diagnostic programs or use test equipment to locate source of problems Maintain security and functionality through application of program temporary fixes Perform application maintenance operations Provide technical & infrastructure More ❯
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house ITSupport position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in ITsupport for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You More ❯
Leigh, ENG, GB, Greater Manchester, United Kingdom
Kingdom People
Are you experienced in providing IT Technical Support? My client is looking to hire an ambitious IT expert for their in house ITSupport position. Your job will be to provide technical support to maintain the organisation's computer systems, both hardware and software and other peripheral equipment to ensure optimal performance so that … Create and write management reports using SQL, VBscript, PLSQL or other such products About You: Excellent customer service skills Strong troubleshooting and critical thinking skills Previous working experience in ITsupport for 2 year(s) Working knowledge of Windows 10, Mac OS, Microsoft Office Working knowledge of Veeam. VM Ware and Horizon preferred. PLSQL, SQL, VBscript preferred You More ❯
Edgbaston, Birmingham, West Midlands, England, United Kingdom
RT Recruitment LTD
RT Recruitment is working with a fast-growing business in Birmingham that is on the lookout for a talented and hands-on ITSupport Specialist to join their internal tech team. If you thrive on solving problems and enjoy working with users to keep systems running smoothly, this could be your next move. About the Role: You’ll … be providing essential first and second-line technical support across the business, helping employees resolve a range of IT issues—from setting up equipment to troubleshooting network problems. What You’ll Be Doing: Responding to support requests via the internal ticketing system Diagnosing and resolving software, hardware, and connectivity issues Installing and configuring laptops, desktops, printers, and … phones Managing user accounts and permissions using Active Directory Supporting the onboarding of new staff with equipment and system access Keeping records up to date and contributing to IT documentation Escalating issues to senior technicians when necessary What We’re Looking For: 1 year of experience in a similar ITsupport role Good knowledge of Windows More ❯