per annum (depending on experience) Job Reference: 35807 Are you passionate about technology and enjoy helping people solve technical issues? Polytec are looking for an ITSupport Technician to join a leading organisation looking to expand their team. This is a great opportunity for someone early in their career who's looking for hands-on experience, you'll … be delivering high-quality end-to-end support across desktop services, ensuring excellent service aligned with internal SLAs. This is a dynamic role offering variety every day - from handling service desk requests to getting involved with infrastructure projects that contribute to the continuous improvement of IT services. Responsibilities * Triage and prioritise desktop support incidents based on business … impact * Troubleshoot and resolve technical issues via phone, email, and in-person * Own and manage support requests through to resolution, collaborating with team members to share knowledge * Diagnose and resolve both hardware and software faults * Maintain the reliable operation of end-user IT equipment (PCs, laptops, mobile phones) * Support Microsoft 365 applications and user-related queries * Carry More ❯
Overview An exciting new opportunity for an ITSupport Apprentice with School ICT, based at the Head Office in Swillington, Leeds. This role would be to join our best-in-class MIS Support team who deliver software support and training on SIMS, Arbor and Scholar pack. It is our aim to help schools to make … the successful candidate on using and supporting the software. Duties and responsibilities Remotely connecting to users to investigate and fix software issues Deliver first line telephone, email and remote support across a range of software modules Helping to create professional documentation for our customer portal to help minimise helpdesk calls Complying with security, password, and data GDPR policies Continually … effectively as part of a team Personal qualities Motivated and ambitious Organised Willingness to learn Calm under pressure Good timekeeping Entry requirements The entry requirements for this Azure Cloud Support Specialist programme are as follows: 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above More ❯
TrueNorth are working with a global manufacturing organisation who are looking for an IT Operations/Applications Support Engineer to join the team (2nd line with exposure to some 3rd line). You'll be primarily responsible for the ongoing troubleshooting, support and maintenance of IT and Technology applications in their main factory setting in Leyland … as well as being the conduit between IT and the business when it comes to strategic projects and upgrades. It's a great opportunity for someone that wants to take an initial step into team leadership as you'll be working with 2x 1st line support engineers. The wider team also consists of infrastructure engineers that … can be made to. Key skills and experience required: We don't need specific applications or operations experience as each application or system has a system owner that will support you. 3+ years of 2nd line troubleshooting and ITsupport Great communication Naturally inquisitive Exceptional problem solving Beneficial but not essential: Experience of working in Tech/ More ❯
My client, a specialist engineering manufacturer, has a fantastic opportunity for a self-reliant ITSupport Lead. This role would suit a confident IT specialist, with strong ERP skills and who likes to work autonomously with confidence to support external service providers. What s on offer: Working on days with an early finish on Fridays! Up … parking Sick pay scheme and cash health plan The Job: Maintain and develop company infrastructure (servers physical and virtual) Manage network connectivity and associated devices. Desktop and laptop deployment support Maintain telephony network connectivity. Software support for Windows, Office, CAD systems ERP systems maintenance and troubleshooting Provide day to day technical support to users. Manage system updates … and backups and overall security. About you: Strong understanding of ERP systems with demonstrable experience Broad technical knowledge across server networks and associated software Good all-round IT background with the ability to develop and improve systems. Proven experience collaborating with external suppliers. Relevant qualifications would be a distinct advantage. Clear and patient communicator when supporting employees. Sound like More ❯
OL16, Rochdale, Greater Manchester, United Kingdom
Proslipsi Recruitment Specialist
My client, a specialist engineering manufacturer, has a fantastic opportunity for a self-reliant ITSupport Lead. This role would suit a confident IT specialist, with strong ERP skills and who likes to work autonomously with confidence to support external service providers. What’s on offer: Working on days with an early finish on Fridays! Up … parking Sick pay scheme and cash health plan The Job: Maintain and develop company infrastructure (servers physical and virtual) Manage network connectivity and associated devices. Desktop and laptop deployment support Maintain telephony network connectivity. Software support for Windows, Office, CAD systems ERP systems maintenance and troubleshooting Provide day to day technical support to users. Manage system updates … and backups and overall security. About you: Strong understanding of ERP systems with demonstrable experience Broad technical knowledge across server networks and associated software Good all-round IT background with the ability to develop and improve systems. Proven experience collaborating with external suppliers. Relevant qualifications would be a distinct advantage. Clear and patient communicator when supporting employees. Sound like More ❯
Employment Type: Permanent
Salary: £45000 - £50000/annum Neg DOE + exc benefits
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Ashdown Group
A fantastic opportunity has arisen within a small but growing IT Consultancy. They are looking for an ITSupport Engineer to join the team at the 2 nd line level supporting their mostly SME central and South-East London-based clients. The company has recently acquired a number of impressive retained contracts, and the role will essentially … be a mix of office based helpdesk support and client site based 2 nd line support. There is great scope to progress with the company and take on more responsibility at a 3 rd line level in time. The role offers the flexibility to work from home when appropriate (but is predominantly to be based at the Sevenoaks office … . The role is paying up to £42,000 plus benefits. Candidates must have the following technical skills up to 2nd line support level: * Windows Server 2008 to latest server environments, Windows 7, Windows 8 and Windows 10. * Apple OSX. * Active Directory. * Knowledge of MS Exchange would be good but not essential. * Email and email archive solutions such as More ❯
Blakeney, Gloucestershire, South West, United Kingdom
JOSKOS SOLUTIONS LIMITED
Are you a driven, ambitious and professional ITSupport Engineer that is looking for growth, rewards to match and to join a company that makes a big difference to the lives of learners? Joskos Solutions is the ICT partner that schools can trust, delivering outstanding service and support whilst keeping education at the heart of what we … do. Our vision is to become the UKs most trusted provider of ICT support and Infrastructure Services to schools and other educational organisations - a provider of outstanding service at every level, delivering award-winning service that are used as a benchmark for the education ICT sector. We want to be the ICT partner that schools can trust and turn … to for everything ICT-related, always combining service and relationship longevity into the solutions and service that we take pride in delivering. Key Job Responsibilities Providing Senior Technical Support to education sector customers Ensuring continuity, efficiency and enhancing ICT networks Management and maintenance of client network environments Build key relationships with key technical contacts at client sites and third More ❯
Your New Role As an ITSupport Engineer (2nd Line), you'll be the go-to person for clients across the UK. You'll be the escalation point for the Service Desk team, tackling a wide range of technical issues with your extensive knowledge of Microsoft 365, Windows, and networking. Based on-site in Taunton, you'll also … volume of tickets. A brilliant team player attitude with a problem-solving approach and the ability to work independently. Excellent communication skills, with the ability to provide high-level support directly to customers, both remotely and in person. What You Need to Do Now If you're interested in this role, click 'apply now' to forward an up-to More ❯
Plymouth, Devon, United Kingdom Hybrid / WFH Options
Deerfoot Recruitment Solutions Limited
IT & Communications Support Technician Location: Exeter/South-West (Hybrid - 1 day/week onsite minimum) Salary: £26k + benefits Deerfoot Recruitment is working on behalf of a fast-growing, forward-thinking organisation within the insurance sector to find a skilled IT & Communications Support Technician . This is a fantastic opportunity for a motivated IT professional looking to join a supportive and energetic team within a business committed to innovation and growth. The successful candidate will play a key role on a busy support desk, troubleshooting and resolving IT issues across a Microsoft 365 environment. The role involves a mix of remote working and travel to offices across the South-West (typically … key. These office locations include Exeter, Plymouth and Torquay. A "security-first" mindset, combined with a proactive and user-focused approach, is essential. Key Responsibilities: Provide desktop and user support, resolving software/hardware issues Support and maintain Microsoft 365, Active Directory, and related systems Manage device deployment and user onboarding/offboarding Collaborate with third-party suppliers More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Switch Recruitment
We are pleased to be recruiting on behalf a leading financial services organisation seeking to recruit an ITSupport Assistant into their growing team. The successful candidate will take responsibility for IT systems, software and hardware support across our clients South East based offices including home-working set-ups. Candidates need to either have experience in … a similar support role or experience in an administrative or customer service facing role but with a real passion for IT as well as experience of working with various hardware and software. Experience and knowledge of Teams, Zoom, CoPilot etc is also essential. In return our client is offering hybrid working, a competitive basic salary and excellent benefits More ❯
Weybridge, Surrey, England, United Kingdom Hybrid / WFH Options
Switch Recruitment
We are pleased to be recruiting on behalf a leading financial services organisation seeking to recruit an ITSupport Assistant into their growing team. The successful candidate will take responsibility for IT systems, software and hardware support across our clients South East based offices including home-working set-ups. Candidates need to either have experience in … a similar support role or experience in an administrative or customer service facing role but with a real passion for IT as well as experience of working with various hardware and software. Experience and knowledge of Teams, Zoom, CoPilot etc is also essential. In return our client is offering hybrid working, a competitive basic salary and excellent benefits More ❯
Kingseat, Newmachar, Aberdeen, Aberdeenshire, Scotland, United Kingdom
Grace May
Grace May is delighted to be partnering with our client, a growing organisation in the [industry/sector], who are looking to add an experienced 2nd/3rd Line ITSupport Engineer to their team. The role In this position, you’ll provide both 2nd and 3rd line support across servers, networks, and virtualisation, acting as a … key escalation point for technical issues. You’ll also have the chance to contribute to infrastructure projects and work with modern technologies. Key responsibilities Providing 2nd and 3rd line support for users and infrastructure. Supporting and maintaining VMware environments (vSphere/ESXi). Administering Windows Server technologies , Active Directory, and Exchange/O365. Troubleshooting and configuring networking (switches, firewalls … and resolving complex incidents in line with SLAs. Assisting with infrastructure upgrades and project delivery. Producing and maintaining technical documentation. About you Experienced in a 2nd/3rd line support role . Skilled with VMware and virtualisation technologies. Confident working with Windows Server, Active Directory, and core infrastructure services . Strong knowledge of networking fundamentals (firewalls, routing, switching). More ❯
Buckinghamshire, United Kingdom Hybrid / WFH Options
hireful
Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd … line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading, Oxford, Aylesbury, High Wycombe, Maidenhead, Slough. With a hybrid 2 office days & 3 from home (with … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects More ❯
Are you an experienced 2nd or 3rd line technical support engineer, looking to take your career forward by joining a large & rapidly growing MSP, with multiple locations across the UK? Reporting directly to the central Service Desk Manager, this role would suit an experienced 2nd line individual, looking to grow into a 3rd line role, or an experienced 3rd … line support individual. With varied support work, mentoring opportunities to 1st/2nd line & flexible hybrid office & home working practices - this is a fantastic role to grow your career. Salary : £35K - £40K Basic + Benefits package Location : Buckinghamshire. Good commutes include: Reading, Oxford, Aylesbury, High Wycombe, Maidenhead, Slough. With a hybrid 2 office days & 3 from home (with … V occasional travel to client site), you'll need to drive & own a car to make this work. Responsibilities - Manage 2nd & 3rd line technical support, providing outstanding levels of customer service and technical support - Help with the support/mentoring of the 1st/2nd support roles - To undertake project work and lead on various projects More ❯
Employment Type: Permanent
Salary: £32000 - £40000/annum £35k - £40k base salary + great bene
German Speaking ITSupport Agent Location: Wigan Salary: Up to 30,000 Contract: Full time, Permanent Hours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk/1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of … inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation … To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Benefits package includes: Immediate start available Exposure of working in a desirable company with future progression On site parking Apply for this role now or email your cv More ❯
German Speaking ITSupport Agent Location: Wigan Salary: Up to £30,000 Contract: Full time, Permanent Hours: Monday to Friday , 8am - 4pm My client based in Wigan is looking to recruit a fluent German Speaking Helpdesk/1st Line Technical Support Advisor to work out of their main office on a permanent basis, offering a salary of … inbound and outbound calls and e-mails from both German and English speaking customers, ensuring the service you provide is thorough and customer centric. Job Description: Provide 1st line support to all end users globally Incident Management and Resolution Escalation to Tier 2 when unable to resolve issues To provide an excellent customer service experience whilst managing customer expectation … To manage faults, requests and enquiries on behalf of the customer Person Specification: Fluent English and German language skills Previous experience within a technical support role Excellent customer service & communication skills Benefits package includes: Immediate start available Exposure of working in a desirable company with future progression On site parking Apply for this role now or email your cv More ❯
experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: Five years of experience in IT Knowledge of operating systems, equipment and technologies Ability to work independently and multitask when required Excellent interpersonal skills … Ability to maintain confidentiality of company information Meticulous eye for detail and an ability to problem solve IT issues Work and liaise with 3rd parties on tasks Strong abilities in critical thinking, problem-solving, logic Manage and prioritise workload efficiently Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets … assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the ITsupport person will More ❯
Halesowen, Dudley, West Midlands (County), United Kingdom
Evolve Personnel
experience Hours: 08.30am to 5pm Monday to Friday - Office Based My client is a well established manufacturing company based in Halesowen and seeking an experienced (5 years minimum) I.T. support Technician with the following: Five years of experience in IT Knowledge of operating systems, equipment and technologies Ability to work independently and multitask when required Excellent interpersonal skills … Ability to maintain confidentiality of company information Meticulous eye for detail and an ability to problem solve IT issues Work and liaise with 3rd parties on tasks Strong abilities in critical thinking, problem-solving, logic Manage and prioritise workload efficiently Ability to obtain BPSS and SC Main purpose of the role is to : Oversee IT systems and assets … assist with upgrades and fixes, and provide training and support as needed. The ideal candidate will have extensive knowledge of computer hardware and software, network maintenance, and industry trends to keep my client up to date and equipped to meet the growing demands of their customers. Engaging with employees throughout the company, the ITsupport person will More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Eclectic Recruitment
Our client, a leading global organisation, is currently recruiting for an ITSupport Technician to join their team on a full time, permanent basis. Key duties will include: Ensuring all service desk requests are prioritised correctly Reviewing support requests in a timely manner Troubleshooting a range or IT issues Handling requests via phone, web and in … person Working with team members to share knowledge Contribute to IT projects Updating documentation, where required The successful candidate will have: Awareness of ticketing systems Excellent communication skills A passion for problem solving Strong customer service ethic Experience working to deadlines Willingness to learn If this role looks like your next challenge, please contact Jamie ASAP or apply via More ❯
Boston Blinds is a trusted name in quality, innovation, and outstanding customer service. As the company continues to grow, it is seeking dedicated and motivated individuals to join the team and contribute to its success. The current opportunity is for a ITSupport Apprentice, responsible for supporting IT systems and delivering excellent technical assistance across the More ❯
Durham, County Durham, United Kingdom Hybrid / WFH Options
Reed Technology
training and progression opportunities. Our client are looking for candidates eager to expand their current skillset and knowledge via training and accreditations. The successful candidate will be providing technical support to our clients wide variety of customers. This will be provided both onsite and remotely and you will be resolving server, application, networking and hardware incidents in an efficient … to work scheme * Private medical cover * Pension scheme Next Steps? If you would like to know anything more about this role or even just want to hear what other ITSupport/Infrastructure positions I have that may also be a good match for you then please apply to this advert or email me directly @ You must be More ❯
1st Line Support Analyst Social care Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they re looking for a proactive and enthusiastic 1st … Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you ll be doing As a 1st Line Support Analyst … you ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in More ❯
1st Line Support Analyst – Social care – Surrey - Hybrid Are you passionate about technology and delivering outstanding customer service? Our client believes everyone should have the opportunity to lead a fulfilling life and their mission is to support individuals with learning disabilities and complex needs in achieving just that. And they’re looking for a proactive and enthusiastic 1st … Line Support Analyst to join a growing IT Service Desk team. This role is a fantastic opportunity for someone who enjoys problem-solving, has a keen interest in IT, and wants to develop their technical skills across a wide range of hardware and software solutions. What you’ll be doing… As a 1st Line Support Analyst … you’ll be the first point of contact for IT queries, helping colleagues resolve issues quickly and efficiently. Your responsibilities will include: Diagnosing and resolving technical issues. Providing end-user remote support. Installing authorised software to laptops and desktops using Microsoft InTune. Maintaining accurate logs for equipment and users. Setting up new user accounts and disabling expired accounts in More ❯
ITSupport Engineer-Inside IR35-Full Time Onsite You will play a key role in supporting the rollout and upgrade of IT hardware across our clients operational sites. This includes deploying new PCs, upgrading existing devices, and ensuring optimal performance through the installation of memory upgrades. The ideal candidate will have a basic technical understanding and a … will be provided. A full UK driving licence and access to a personal vehicle are essential due to the multi-site nature of the role. · Comfortable using and handling IT hardware (e.g. PCs, monitors, RAM installation) · Good communication skills and a team-oriented approach · High attention to detail and ability to follow technical instructions · Full UK driving licence and More ❯
The role of the ICT Support Officer is to gain experience supporting a wide range of ICT systems and services. Under the guidance of experienced professionals, they will assist in resolving technical issues, and/or contribute to exciting new projects, and develop the skills needed to thrive in the digital world. Role To maintain effective working relationships, both … undertake duties to meet the needs of the service and work within established service level agreements. To adhere to monitoring, compliance, and audit procedures. To assist in business application support within their work area and undertake tasks utilising agreed standards and procedures and work with periodic supervision. To assist colleagues in regular liaison and provide professional advice and support … of business processes and, using best practice, identify options for improving efficiency and effectiveness of operational delivery. Engage in floor walking in our hospitals to provide proactive troubleshooting of IT technical and end user systems issues, endeavouring to resolve issues first time through own knowledge or through an understanding of the wider Innovate resource who can provide support. To More ❯