1st/2nd Line ITSupport Engineer Location: Wirral (with travel in the North West to client sites as required) Salary: £28-30k plus competitive benefits Job Type: Full-Time, Permanent-9 am-5.30 pm Sector: ITSupport/Managed Service Why This Company A well-established and respected Managed Service Provider (MSP) with nearly … years of experience delivering comprehensive IT solutions across the UK. Acting as the external IT department for their clients, pride themselves on providing expert support, proactive maintenance, and trusted consultancy. Work across a wide variety of sectors and have built long-standing relationships based on professionalism, reliability, and service excellence. A forward-thinking culture and, most importantly … that truly cares about their staff, with the autonomy for your voice to be heard. What You’ll Be Doing We want to speak with 1st/2nd Line ITSupport Engineers to join a growing, open and established team. This role is perfect for a technically skilled IT professional who enjoys both remote and onsite supportMore ❯
Full-time and Permanent Salary £31,781 - £34,793 (pay award pending) Plus generous benefits package Hybrid/flexible working About the role We're looking for an experienced ITSupport Officer to play a vital part in keeping our people and technology connected. If you have strong ITsupport experience and a talent for problem … solving alongside excellent customer service skills, we'd love to hear from you. You'll provide high-quality technical support across all four of our inspiring galleries in the heart of Edinburgh, as well as for colleagues working flexibly. You'll work in an environment where technology plays a key role in enhancing both the visitor experience and our … operational success. This is a varied and rewarding role where no two days are the same. One moment you might be helping a colleague resolve a critical IT issue, and the next you could be supporting digital systems that shape the visitor journey. As part of our small, dedicated IT team, you'll help support, maintain, and More ❯
Job Specification: ITSupport Engineer Location: Leatherhead, United Kingdom Work Pattern: Office-based Based in Leatherhead, Surrey, my client is an IT consulting and managed services business specialising in private cloud and digital workspace. Their professional services capabilities are recognised as being best-in-class by some of the world’s leading technology vendors and have earned … global acclaim. We're looking for someone who is passionate about IT and eager to grow their expertise in Microsoft 365, Device Management (iPhones), Windows Desktop and Laptop Support, including Build and Deployment. This role is a perfect match for individuals with 1-2 years of experience or those keen to embark on their ITsupport career, backed by a keen interest in IT and a desire to explore a career in IT. Key Responsibilities: Incident and Request Management: Manage and resolve incidents and service requests focusing on Office 365, Windows Desktop, and Laptop issues. Responsibilities include triaging, managing, resolving incidents, offering temporary solutions when necessary, and escalating complex issues. Customer Communication: Can communicate More ❯
This is an exciting opportunity for an ITSupport professional to join the financial services industry, providing technical assistance and ensuring smooth operations within the technology department. Based in Weybridge, this permanent role offers a chance to contribute to a thriving organisation with a focus on innovation and efficiency. Client Details A small-sized organisation who are a … well respected name in the financial services industry. Description Provide first-line ITsupport to resolve hardware and software issues efficiently. Ensure all IT systems and networks operate smoothly and securely. Assist in the installation, configuration, and maintenance of IT equipment and software. Monitor and respond to IT-related queries through the helpdesk system. Escalate … complex technical issues to senior team members when necessary. Support team members with troubleshooting and technical advice. Document IT processes and maintain accurate records of system configurations. Participate in technology projects to enhance the organisation's IT infrastructure. Profile A successful ITSupport professional should have: Experience in providing ITsupport within a More ❯
Tyseley, Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Kate+Co
ITSupport Engineer Full time – hybrid workingSalary - £35,000Hours 8.30 – 5.00pm (Monday to Friday) We are currently recruiting on behalf of a growing, design-led retail business for a permanent ITSupport Engineer to join their internal Business Systems team based on the outskirts of Birmingham . This is a great opportunity for someone confident supporting … at all levels, both remotely and in person across multiple sites. You will play a key role in keeping the business running smoothly day-to-day, while also supporting IT projects and systems improvements. What you’ll be doing as an ITSupport Engineer: Providing 1st/2nd line support to internal users across multiple locations … e.g. SAP B1, FileMaker) Collaborating with third-party vendors and MSPs to resolve issues Creating documentation and maintaining knowledge bases (Jira, Confluence) What we’re looking for as an ITSupport Engineer: Proven background in ITsupport, ideally across mixed environments (Windows, macOS, mobile) Strong working knowledge of Microsoft 365, AD/Azure, networking (Ubiquiti/ More ❯
Staffordshire, England, United Kingdom Hybrid / WFH Options
Robert Half
Robert Half have partnered exclusively with an SME in the Staffordshire area to recruit an ITSupport Engineer on a Fixed Term basis. Responsibilities: The ITSupport Technician is responsible for providing ITsupport to the business, offering IT solutions and building relationships with employees, partners and suppliers: Support the training of … staff to adopt and maximise the use of IT systems Support the delivery of 1st/2nd Line Support Assist with the IT aspects of office moves, onboarding new suppliers and systems MS Teams and SharePoint housekeeping - maintenance, reviews and archive Manage 3rd party software - comms, licences, etc. Monitor, respond and manage the IT mailbox … Create and maintain the IT licence register Requirements: Commercial experience supporting Office 365, SharePoint, Teams and IT security packages Experience supporting and managing Microsoft Teams in a large organisation At least 2 years of ITSupport, including 1st/2nd line experience Knowledge of server maintenance and/or network management Demonstrable experience delivering a high More ❯
Job Title: 2nd Line ITSupport Engineer (MSP)Location: West SussexSalary: Up to £35,000 (DOE) Are you an experienced 2nd Line ITSupport Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be the … ideal opportunity for you. About the Role We're seeking a Second Line ITSupport Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This role … is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate More ❯
ITSupport Technician required by a well-established school near Watford. You must have good customer service skills and IT knowledge to join their existing team. Purpose of the Job Supporting staff and students with their technical issues over the telephone, via email and face to face A general technical; understanding of Network Servers & Support Skill … set mostly Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP & Firewall Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and printing. Users are supported both over the phone and in person. The ideal candidate needs to demonstrate … Technical experience and ideally worked in a similar type of role previously. Ability to diagnose faults and solve technical issues Support existing users at different levels. Develop relationships with users and deploy projects Excellent communication skills, both written & verbal Understanding of web technologies, databases, cloud technologies would be a bonus. Buzzword: - ITSupport, Helpdesk Support, 1st More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum £25,000 - c£30,000 + Excellent Ben
ITSupport Engineer Location: Basingstoke Salary: £26,000 + 4% pension I'm working with a client in Basingstoke who is looking to add an ITSupport Engineer to their team. This role will suit someone who enjoys hands-on ITsupport, working directly with users, and keeping systems and equipment running smoothly. The … role will involve: Providing user support via the service desk, both remotely and in person Issuing, repairing, and tracking IT equipment for starters and leavers Maintaining and updating Active Directory and M365 Monitoring backups and escalating issues when needed Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers) Liaising with third-party suppliers for equipment repairs … and support What they're looking for: Experience in ITsupport with strong troubleshooting skills Ability to communicate clearly with both technical and non-technical users Good knowledge of Active Directory, software deployment, and PC hardware Organised and proactive, with a calm approach under pressure A customer-focused mindset with a positive, can-do attitude What's More ❯
York, North Yorkshire, England, United Kingdom Hybrid / WFH Options
Oscar Technology
Role: ITSupport Engineer Location: York (Hybrid) Salary: £28,000 - £32,000 Summary: Are you an experienced ITSupport professional looking to take the next step in your career? We're recruiting for a skilled ITSupport Engineer to join a fast-growing MSP in York. This is an excellent opportunity to work within … to a variety of cutting-edge technologies including Office 365, Windows Server, Active Directory, Networking, Azure, and VMware. If you're passionate about technology and enjoy providing top tier support in a learning environment, this could be your perfect role. The Company: Join a market-leading MSP with a national presence and a reputation for excellence. The team prides … engineers develop their skills. While the role is primarily based in Leeds, occasional travel may be required, so a full UK driving licence is preferred. The Role: As an ITSupport Engineer, you'll provide 2nd line support to client users, ensuring that technical issues are resolved efficiently and effectively. You'll be working with a variety More ❯
ITSupport Technician – Faringdon, Oxfordshire MFK Recruitment is delighted to be supporting our long-standing client in Faringdon with the recruitment of an ITSupport Technician. We have successfully placed 45 professionals with this company over the past five years—32 of whom are still thriving there today! This is a forward-thinking, ambitious organisation that … values career development and progression, making it an excellent environment for those eager to grow and succeed. The successful candidate will join a small, supportive team of Engineers on-site. Some local travel will be required, so a full driving licence and access to a vehicle are essential. ITSupport Technician - Key Responsibilities: Manage all incidents and … customer requests from receipt to resolution and closure. Ensure service level agreements (SLAs) are consistently met. Complete all administrative tasks and documentation promptly. Maintain accurate records using IT Service Management tools. Promote best practices and follow change control processes. Plan and organise workload effectively to maximise productivity. Review progress and performance regularly with the Team Lead. ITSupportMore ❯
Robert Half Technology are assisting a technology innovation agency to recruit a Junior ITSupport Engineer on a 3 month contract basis - London based Role The Junior ITSupport Engineer will provide white-glove ITsupport to internal users, ensuring a high-quality and professional experience. Diagnose and resolve hardware, software, and network issues … primarily in a Windows-based environment. Support desktop and laptop configurations, installations, and troubleshooting. Manage user accounts, permissions, and group policies in Active Directory and Microsoft 365. Assist with IT on boarding and off boarding, including setting up new user devices and accounts. Maintain and troubleshoot conferencing and collaboration tools such as Zoom, Microsoft Teams, and VPN solutions. … Work closely with senior IT staff and escalate complex issues as needed. Document IT issues and resolutions in the ticketing system to improve troubleshooting processes. Assist in IT projects such as system upgrades, software deployments, and security improvements. Profile The Junior ITSupport Engineer will ideally have c1-2 years of experience in an ITMore ❯
1st/2nd Line ITSupport Analyst - Up to £30,000 I am currently seeking a 1st/2nd Line ITSupport Analyst to be based fully on-site in the Worcestershire area. The right 1st/2nd Line ITSupport Analyst will be part of a small IT team and will have … skills in ITSupport and troubleshooting. Benefits Include: Salary up to £30,000 Generous Holiday Standard Pension Scheme Free parking onsite Essential Skills ITSupport and Troubleshooting experience Office 365 Azure Hardware installs Windows Dealing with ticketing systems Remote support On-boarding and Off-boarding Documentation Hardware repair and troubleshooting Workspace iOS/macOS Android … you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for More ❯
1st Line ITSupport Analyst – Microsoft 365 Specialist Location : Borehamwood, WD6 1JD Salary : £25,000 – £30,000 DOE + Excellent Benefits Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance … after 2 years’ service Are you passionate about Microsoft 365 and looking to build your career in a modern, forward-thinking IT environment At Chalkline, we’re not just another ITsupport company. As a Microsoft Solutions Partner in Modern Work & Azure Infrastructure (with an Advanced Specialisation in Azure Virtual Desktop), we pride ourselves on delivering exceptional … client experiences while developing and supporting our people. We’re growing, and we’re looking for a 1st Line Technical Support Analyst with hands-on Microsoft 365 knowledge to join our friendly Service Desk team. What you’ll be doing as our 1st Line ITSupport Analyst: Acting as the first point of contact for clients, resolving More ❯
Chippenham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
2nd Line ITSupport Engineer Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £33,000 + Benefits Excellent opportunity for an experienced ITSupport Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no two days are … the same, offering progression and exposure to complex IT environments. This organisation is a well-established MSP with a strong reputation for delivering reliable and innovative IT solutions. They pride themselves on offering clients first-class technical support, while also giving employees the tools, training, and autonomy to develop their careers in a supportive and fast-paced … environment. In this role, you'll provide 2nd line ITsupport across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel to client sites, including Cirencester (around twice per week) and Salisbury (around three times per month). You'll need to be based More ❯
ITSupport Technician Derbyshire Permanent to £28,000 (DOE) ITSupport Technician needed for a permanent position based in Derbyshire around 8 miles north of Derby (A38 Corridor). A chance to join an established and growing business with a proven track record in their industry. Start ideally Sept/Oct 2025. Key experience + responsibilities … will include: Resolving IT incidents to 2nd line level + managing ITsupport requests from end-users. Supporting IT projects including software/hardware upgrades + rollouts. Setting up end-user hardware using imaging and automated Device Management systems. Escalating more complex issues to 3rd Line ITSupport Engineers + 3rd party IT suppliers. Using IT Helpdesk logging systems + remote support tools. Full UK Driving Licence and own vehicle preferred. Technical Environment: Office 365, Windows, Active Directory, Mobile Devices (iPads/iPhones), Printers, TCP/IP, Networking, Fixed-Line (ADSL/Fibre/3G/4G). Benefits: Salary to £28k (DOE) + 25 days Holiday (+ BHs) + More ❯
TN38, Saint Leonards-on-Sea, East Sussex, Hollington, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior ITSupport Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior ITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients … from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior ITSupport Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on More ❯
St. Leonards-on-Sea, East Sussex, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for a Senior ITSupport Engineer to join our well-established client in Saint Leonards, East Sussex. MFK Recruitment has successfully recruited 45 IT Professionals for this well-established company in the past 5 years, 32 are still with the company! Extremely ambitious company, and they’re very interested in having individuals … keen to progress and succeed. (The vast majority of our candidates have progressed in a short space of time!) Exciting and varied role: We’re looking for a Senior ITSupport Engineer who has the gravitas to be able to interact with local management and also visit clients’ sites. We estimate 1 day per week with clients … from week to week in line with demand across the organisation. This needs to be a real team player who can cope with a fluid and changing workload. Senior ITSupport Engineer - Job Purpose: To provide expert technical support for day-to-day client technical issues, as well as the delivery of projects. This role focuses on More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
CV Screen Ltd
ITSupport Engineer Cheltenham | Circa £30,000 + Excellent Benefits Are you an ITSupport professional looking for your next challenge? We are recruiting for an ITSupport Engineer to join a global technology business based in Cheltenham , offering a salary in the region of £35,000 plus excellent benefits . You'll be … joining a well-established software company that delivers enterprise-level solutions for document and output management to major organisations worldwide. It's a fantastic opportunity to join a forward-thinking business in a technical support position with excellent training and progression prospects. Duties & Responsibilities Provide technical support to enterprise clients via phone, email, and web-based tools. … Diagnose and troubleshoot issues related to software installations and configurations. Record, manage and track incidents using an internal support system. Collaborate with senior support engineers and developers to resolve complex issues. Attend regular team meetings to review ongoing support cases and share knowledge. What Experience is Required A minimum of 2 years' experience in a technical supportMore ❯
Grimsby, Lincolnshire, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
3rd Line ITSupport (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rd Line ITSupport Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up … routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist … strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the technical delivery and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rd Line ITMore ❯
Grimsby, South Humberside, England, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment Limited
3rd Line ITSupport (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rd Line ITSupport Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up … routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist … strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the technical delivery and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rd Line ITMore ❯
Grimsby, South Humberside, North East, United Kingdom Hybrid / WFH Options
Ernest Gordon Recruitment
3rd Line ITSupport (Enterprise Logistics) Grimsby £40,000 to £50,000 + Career Progression + Company Pension + Hybrid Opportunities Are you a 3rd Line ITSupport Engineer, or similar, looking to take up more responsibility managing an entire enterprise network within a leading logistics solution company, looking to develop and progress your career up … routes for progression? Do you want to be a part of leading logistics, fleet and supply chain company, reaching over 800 employees, looking to expand their expert team of IT engineers with a well-established business, offering clear progression routes, flexible working patterns, and more great benefits? On offer is a fantastic opportunity to join a growing logistics specialist … strength as they expand their team and employees, offering great benefits and great routes for career development. In this role you would be responsible for the technical delivery and support team, managing network monitoring and management, delivering a variety of projects, reviewing the whole network alongside the network manager and continuous technical development. The ideal 3rd Line ITMore ❯
Role: ITSupport Engineer - 2nd Line Salary: 32k Location: Wallingford As a leading technology provider, our client uses the latest technologies to manage and maintain their customers' IT systems. Operating at the forefront of their industry, they work very closely with a range of schools and colleges and are now looking to recruit an ITSupport … leading independent school in Wallingford, Oxfordshire. Primary Purpose : The role is varied and interesting, working with leading technologies in a school who are investing in enterprise grade infrastructure to support next generation teaching and learning.. As an ITSupport Engineer, you will be responsible for resolving all user support issues, as well as administration of the … school's network and IT systems. To be considered for this role, you must have experience of supporting and administering some of the following technologies: - Windows 11, Microsoft Office 365 - Microsoft Server 2019/2022 - Wired and wireless networks, firewalls and content filters - PC's, Laptops, mobile devices and audio-visual systems - Intune Most importantly, as an ITMore ❯
London, South East, England, United Kingdom Hybrid / WFH Options
AWD online
First Line Support Engineer/IT Service Desk Technician who has experience in ITSupport roles, ideallat an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and Mac, with gratinterpersonal skills and an excellent telephone manner is required for a well-established IT Services Company based in the City of London WRK WITH THE … Full-Time, Permanent WORKING HOURS: 35 hours per week, Monday to Friday ** Fantastic Career Progression Opportunities ** JOB OVERVIEW We have a fantastic new job opportunity for a First Line Support Engineer/IT Service Desk Technician who has experience in ITSupport roles, ideally at an MSP, proficiency in supporting and troubleshooting Windows 10 & 11 and … Mac, with great interpersonal skills and an excellent telephone manner. As the First Line Support Engineer/IT Service Desk Technician you will provide remote technical support as part of a talented team, working from home two days a week and three days in the office. Working as the First Line Support Engineer/ITMore ❯
Job summary Digital Support Technician - Asset Management Give ITsupport where it really makes a difference Manchester University NHS Foundation Trust (MFT), is the largest acute trust in the UK, with over 25,000 staff caring for over million patients a year. Combining 10 hospitals and community services from across Greater Manchester, we provide outstanding patient … you are shortlisted, you can expect to hear from us within 10 working days of the advert closing.Participate in the delivery of an efficient, responsive, effective and customer focused ITsupport service. Junior IT Technicians will have responsibility for ensuring that IT technical support is provided to appropriate levels of customer service in line with … corporate Service Level Agreements. Main duties of the job As a Digital Support Technician - Asset Management, you will take a lead role in ensuring the Trust's digital infrastructure is supported through the strategic and operational management of IT assets. Operating within the Digital Services Directorate under the Technology - Digital Operations department, you will be responsible for overseeing More ❯