IT Support Jobs in the UK excluding London

76 to 100 of 372 IT Support Jobs in the UK excluding London

1st Line IT Support Engineer MSP

Loughton, Essex, England, United Kingdom
Ernest Gordon Recruitment Limited
1st Line IT Support Engineer (MSP) Loughton £27,000 - £28,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer from a MSP background looking to join a fast-growing, award-winning support company that has a best in class training suite to help you quickly progress your career? Do you … are now working with blue chip companies and some of the most recognisable high street names and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to work in a fast paced environment and is a commutable distance to Loughton. The job: Trouble Shooting remotely Managing multiple IT Support tickets Ensuring SLAs are met More ❯
Employment Type: Full-Time
Salary: £27,000 - £28,000 per annum
Posted:

IT Support Engineer MSP / Luxury Brands

Loughton, Essex, England, United Kingdom
Ernest Gordon Recruitment Limited
IT Support Engineer (MSP/Luxury Brands) Loughton £25,000 - £27,000 + Overtime + Progression + Company Benefits Are you an IT Support Engineer looking to join a fast-growing, award-winning support company that works with luxury brands? Do you want to join a tight-knit company which offers comprehensive software training way … are now working with blue chip companies and some of the most recognisable names in fashion and offers un-paralleled progression In this role you will be going through support tickets, ensuring SLA's are met, offer support & implementation services to clients, resolve helpdesk issues and provide support on Microsoft Operating Systems. The range of brands you … will be liaising and building rapport with offers a fresh approach to every day. The ideal candidate has experience as an IT Support Engineer or similar that wants to progress their career and work daily with industry experts who will help springboard your career. The job: Trouble Shooting Managing multiple IT Support Tickets Ensuring SLAs are More ❯
Employment Type: Full-Time
Salary: £25,000 - £27,000 per annum
Posted:

IT Support Technician

bootle, north west england, united kingdom
CLdN
operators. CLdN's cargo and multimodal services have a Europe-wide reach using CLdN's extensive network of ships, terminals and equipment. CLdN's 3,000 employees ensure that it fulfils its mission: to excel as an integrated provider of maritime links. CLdN Ports Liverpool wish to recruit an IT Support Technician to work at our busy … require working at height, using various power towels, working in potential harsh conditions, on-board vessels, work across multiple sites and share the provision of critical out of hours support as part of an on-call rota. To provide IT support to all users across our offices, ports and vessels at multiple locations. Provide daily operations and … systems support to personnel, ensuring smooth and uninterrupted IT services. Assist employees with the installation, configuration, and ongoing usability of system hardware and software components. Track, prioritise, and document IT support requests using the designated IT support ticketed request system. Verify the functionality of hardware and software components, identifying and addressing potential issues promptly. More ❯
Posted:

IT Support Technician 3rd Line & Field

Cambridge, Cambridgeshire, England, United Kingdom
Zero Surplus
Are you a confident and skilled Microsoft IT support worker coming from an outsourced support provider? Do you enjoy a mix of virtual support and would love to move more into on-site hardware/networking field support? Would you like a generous flexible hybrid arrangement with some in office time weekly from a Cambridge … gain benefit from progressing you more into on site field work, then we could have a fantastic role for you. We are partnered with one of the leading Microsoft IT Support companies in Cambridge, looking to hire a confident and capable IT Support Specialist into their growing operation.Our client prides itself on great response times and … first-class customer service, so it is vital that you have a friendly, can-do manner and can work well under pressure. They are experiencing strong growth, so for the right candidate there is potential for career progression within the company.As an IT Support Specialist, you will play a crucial role in resolving complex technical issues and More ❯
Employment Type: Full-Time
Salary: £34,000 - £37,000 per annum
Posted:

2nd Line IT Support Engineer

London, South East, England, United Kingdom
Hybrid / WFH Options
WSR (Working Solutions Recruitment Services)
WSR are looking for a hybrid 2nd Line IT Support Engineer to join the team of our esteemed client based in Central London. Reporting to : IT Manager Location: Client Site (Face-to-Face Support) - London (rotating 1 week in office, 1 week remote working) Salary: £42K + Personal development opportunities, Pension, Staff Treats, Annual bonus Role … problem solver when tech hits a snag? Do you thrive in fast-paced environments where no two days are the same? We're looking for an experienced 2nd Line IT Support Engineer to deliver exceptional Tier 1 and Tier 2 support directly to our clients. 2nd Line IT Support Engineer Responsibilities: You’ll be the … face of our technical support service—resolving issues in person and remotely while maintaining outstanding customer satisfaction. Your day-to-day will include: Delivering Tier 1 & Tier 2 technical support professionally and efficiently Troubleshooting issues remotely and on-site, escalating to Tier 3 when needed Owning and resolving queries within agreed SLAs Managing your ticket queue and documenting More ❯
Employment Type: Full-Time
Salary: £42,000 per annum
Posted:

2nd Line IT Support

Horsham, West Sussex, South East, United Kingdom
Nextech Group Limited
Job Title: 2nd Line IT Support Engineer (MSP) Location: West Sussex Salary: Up to £35,000 (DOE) Are you an experienced 2nd Line IT Support Engineer looking for your next career move? Do you enjoy solving technical problems, supporting users, and working with a variety of IT systems and technologies? If so, this could be … the ideal opportunity for you. About the Role We're seeking a Second Line IT Support Engineer to join our growing technical support team in West Sussex. You'll provide hands-on support for a wide range of users, resolving complex issues escalated from 1st line, and working across desktops, servers, networks, and cloud environments. This … is perfect for someone who thrives on variety and enjoys working in a fast-paced environment where no two days are the same. Key Responsibilities Provide 2nd line technical support to end-users (onsite and remote) Troubleshoot and resolve incidents related to desktops, servers, networking, and cloud services Escalate complex issues to 3rd line/specialist teams where appropriate More ❯
Employment Type: Permanent
Posted:

IT Support Analyst

Stoke-on-Trent, Staffordshire, England, United Kingdom
Proactive Appointments
IT Support Technician – Up to £30,000 Based east of Stoke-on-Trent (Staffordshire) Full-time, on-site – Car and driving licence essential Our client is looking for an experienced IT Support Technician to join their growing team and provide hands-on technical support across a busy manufacturing environment. This is a great opportunity for … someone who enjoys problem-solving, working with a range of technologies, and delivering excellent customer service. The Role The successful candidate will provide day-to-day IT support to internal users, maintaining and troubleshooting hardware, software, and network systems. You’ll also assist in developing and supporting in-house applications, ensuring the smooth running of systems across the … business. Key Responsibilities Provide day-to-day IT support to internal users Maintain and support desktop and server hardware, printers, and phone systems Manage user accounts, software licences, and IT asset records Support and develop in-house applications (Excel, Access, Office 365) Monitor and maintain network hardware and protocols (Active Directory, Firewalls, VPN, etc.) Deliver More ❯
Employment Type: Full-Time
Salary: £25,000 - £30,000 per annum
Posted:

Graduate IT Support Engineer

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
NJR Recruitment
Graduate IT Support Engineer Excellent salary plus Bonus and Benefits We’re looking for a motivated Graduate IT Support Engineer to join a leading insurer’s growing Manchester-based team. This is an excellent opportunity for a recent graduate with a passion for technology, strong problem-solving skills, and an interest in using AI to enhance … how systems and people work together. You’ll be joining a supportive, collaborative environment where learning, development, and teamwork are at the heart of everything. Responsibilities of the Graduate IT Support Engineer: In this role, you’ll provide essential first-line support to colleagues across the Manchester and London offices while contributing to wider IT projects … across several European locations. Deliver first-line technical support, resolving IT issues efficiently and professionally. Support users with laptops, smartphones, and Microsoft software. Collaborate with colleagues across multiple countries as part of a 70+ person IT team. Gain exposure to international IT operations and knowledge-sharing projects. Occasionally travel to company offices across the UK More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

2nd Line IT Support Engineer

Hounslow, Middlesex, England, United Kingdom
Hybrid / WFH Options
MFK Recruitment
2nd Line IT Support Engineer Hybrid Working - 4 days remote, 1 day on-site (Hounslow) We have an exciting opportunity for a 2nd Line IT Support Engineer to join a well-established and ambitious organisation. MFK Recruitment has successfully placed 45 IT professionals with this company over the past five years, with 31 still working … there today. The company is committed to helping its employees grow and progress, and many of our candidates have advanced quickly within the business. 2nd Line IT Support Engineer - Key Responsibilities Provide Level 2 technical support for servers, networks, and desktops, resolving issues efficiently and aiming for first-time fixes. Manage incidents and problems escalated from 1st … Line Engineers. Deliver high-quality support to both internal and external customers. Offer solutions or workarounds while ensuring customer SLAs are met and escalating concerns when necessary. Prioritise, document, and resolve tickets according to agreed service levels. Maintain and develop the team’s knowledge base, sharing information to improve support. Record accurate time entries using Autotask. Support customers More ❯
Employment Type: Full-Time
Salary: £36,000 - £40,000 per annum
Posted:

IT Team lead, IT Support Education

Penrith, Cumbria, England, United Kingdom
Ernest Gordon Recruitment Limited
IT Team lead, IT Support (Education) Penrith £40,000 to £50,000 + Profit Sharing + Company Events + Sick Pay + School Holiday + Company Pension Scheme + Overtime Are you an IT Manager or similar looking to lead a small team that solves IT related issues for the education sector ranging from building … servers to cybersecurity. Do you want a Monday to Friday, site-based role where you will lead a small team of IT Field Engineers to help progress education through the power of technology. This opportunity gives you the chance to become the key figure in supporting schools around Cumbria, being the highest point of command in the area. On … Offer is the chance for a seasoned IT Manager to join a distinguished company which is partnered with over 500 schools and recognised as a world class employer. This industry leading company has over 40 years of experience and offers premium services across the UK. In this role there are also additional training on offer to help expand your More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted:

IT Assistant / 1st Line IT Support Technician

Bathpool, Somerset, United Kingdom
Synlab
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: 24,938 to 26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service … and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to … with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist More ❯
Employment Type: Permanent
Salary: GBP 24,938 - 26,598 Annual
Posted:

IT Assistant / 1st Line IT Support Technician

Taunton, Somerset, South West, United Kingdom
Synlab
Job Title: IT Assistant Location: Southwest Pathology Services, Lisieux Way, Taunton, TA1 2LB Salary: £24,938 to £26,598 per annum Job Type: Full Time, Permanent Join our IT Service team as an IT Assistant on a permanent, full-time contract. This role would suit those who share our dedication to providing exceptional patient and customer service … and thrive in a collaborative environment where knowledge sharing is key. As an integral part of the Pathology IT Service team, you will provide essential support for all Pathology systems. Working closely with our laboratory colleagues at the Hub and two Essential Service Laboratories (ESLs), you will ensure the reliability of our systems and deliver vital information to … with the potential to work at one of our ESL sites when required. Key Responsibilities: They will be primarily responsible for logically and systematically analysing, prioritising, and recording Laboratory IT issues raised by service users. Along with this, the post holder will: Where possible resolve complex technical issues immediately or escalate the issue to the appropriate second line specialist More ❯
Employment Type: Permanent
Salary: £26,000
Posted:

IT Support Engineer - Onsite / 2nd Line / Inside IR35

glasgow, central scotland, united kingdom
European Tech Recruit
IT Support Engineer - Onsite/2nd Line/Inside IR35 We're supporting a leading global semiconductor company in their search for an IT On-Site Support Engineer to join their team on a contract basis. You'll play a key role in providing hands-on technical support across hardware, software, and network systems, ensuring … smooth day-to-day operations within a complex technical environment. Responsibilities: Maintain, analyse, and troubleshoot IT hardware, software, and networking systems. Support incidents, service requests, and VIP users while coordinating with global IT teams. Manage installations, upgrades, and decommissioning of laptops, servers, and network equipment. Handle printer support, stock control, and IT waste disposal. Support conference room and audio/video systems, including setup and maintenance. Assist with site-level implementation of global IT projects. Provide server room support, including installation and patching. Contribute to internal documentation and knowledge base updates. Requirements: Proven experience in on-site IT support or desktop support roles. Strong troubleshooting skills across hardware, software More ❯
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IT Support Services Apprentice

London, South East, England, United Kingdom
QA
at the forefront of local government transformation, supported to grow and develop in a dynamic and inclusive environment. About the role: We are looking for an enthusiastic and motivated IT Support Services Apprentice to join our IT team. This is a fantastic opportunity to gain hands-on experience across three core IT support areas: the … IT Service Desk, Deskside Support, and the Second Line Technical Team. You’ll be a key part of our customer-facing IT support function, helping staff resolve technical issues and ensuring smooth day-to-day operations. You’ll also undertake a Level 3 Information Communications Technician Apprenticeship. Responsibilities: Provide first-line IT support to … council staff via phone, email, and in person. Log, track, and resolve incidents and service requests using IT service management tools. Escalate unresolved issues to appropriate teams while maintaining ownership and communication. Assist with hardware and software installations, configurations, and troubleshooting. Maintain accurate records of IT assets and service activities. Contribute to the creation of user guides and More ❯
Employment Type: Full-Time
Salary: £19,747 per annum
Posted:

IT Support Technician

Taunton, United Kingdom
Somerset NHS Foundation Trust
Job summary Are you ready to play a crucial role in delivering high-quality digital services within a dynamic healthcare environment? We currently have vacancies for IT Support Technicians for both west of Somerset based out of Musgrove Park Hospital in Taunton and the East of Somerset based out of Yeovil District Hospital. As an IT Support Technician, you'll be an integral part of our team, providing expert onsite support across acute, community, and mental health settings. You'll ensure our hardware and software systems are fully operational, well-maintained, and secure--making a real difference in patient care. Main duties of the job As an IT Support Technician, you'll become … a key part of Digital Services at Somerset NHS Foundation Trust. By providing IT Support to our colleagues across the Trusts community and mental health sites, you'll help to ensure that systems are maintained and supported to the highest standard. Key Responsibilities: Efficiently manage and resolve IT support calls, ensuring swift, effective solutions. Handle installations More ❯
Employment Type: Permanent
Salary: £27485.00 - £30162.00 a year
Posted:

IT Support Engineer

Farnham, Surrey, South East, United Kingdom
Middle Recruitment Limited
IT Support Engineer Up to £35k Farnham, Surrey middle is partnered with an IT Managed Services Provider (MSP/IT Consultancy) based in Farnham to onboard a 2nd Line Engineer! After placing within the business, we know firsthand how well they treat their staff and clients! This is a great move for a Service Desk/… IT Support Engineer looking for the right environment to grow and develop their skills. They love helping their SME clients in the region and are ever-growing, through natural business referrals all thanks to the great engineers already onsite. The Role: You will be joining a close-knit team of Engineers to offer 1st/2nd line duties … within their managed services team. Support circa 3,500 end user clients with their day-to-day IT support, whilst gaining access to projects such as; site relocation, server installs and upgrades, implementing backup solutions and much more. Ideal Skills: Proficient experience within Windows environments. O365, SharePoint, Exchange and Microsoft Entra ID (Azure Directory) experience. (user admin More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Senior IT Support Analyst

Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
Randstad Technologies
Senior Support IT Analyst 6 Months contract £140 a day inside IR35 Role is based in Newcastle - 5 days a week A top consultancy firm is looking for an experienced IT Support Specialist to their team on contract basis. You will join a small dynamic team focusing on delivering IT Support to end users. … As an IT Support Specialist you will play a pivotal role in the organisation and be the main point of contact for all IT needs. You will need to demonstrate a vast understanding of hands-on experience working in a busy IT environment supporting Mac/windows users. Essential Skills Hands on experience working in a … busy environment moving equipment Cable management PC and Mac Support Managing IT Assets Onboarding new users Troubleshooting mac devices Prior experience of working in busy IT environment 6 months contract | £140 a day inside IR35 |Role is based in Newcastle - 5 days a week If you thrive in a fast paced environment and love supporting IT More ❯
Employment Type: Contractor
Rate: £100 - £140 per day
Posted:

IT Support Engineer, Microsoft and Linux

Newbury, Berkshire, South East, United Kingdom
Fdo Consulting Limited
IT Support Engineer, Newbury, Berkshire. Office Based. Microsoft and Linux skills required. Newbury based technology company are looking for an internal support engineer who will be required in the office daily. In this broad role you will provide support to internal users ensuring the smooth operation of the IT infrastructure with a focus on security … The role involves supporting both Microsoft Windows and Linux Mint laptops and associated server estate and corporate network (including cloud services and SaaS subscriptions). Key responsibilities include - Desktop Support - 1st and 2nd line Windows and Linux Desktop support. User management - involved in account creation, permissions, provisioning, etc Network Administration - monitor and maintain the corporate network. Cloud and SaaS … Support - support various cloud and SaaS subscriptions and related services. Focus on Google workspace and AWS Troubleshooting - diagnose and resolve technical issues across a range of devices. Documentation - keep documentation accurate and up-to-date. Experience required - Extensive knowledge of desktop support and IT systems. Linux installation and management of devices. Active Directory management Windows More ❯
Employment Type: Permanent
Posted:

IT Support Analyst

Cambridge, Cambridgeshire, East Anglia, United Kingdom
Birchwell Associates Ltd
Were seeking an IT Support Analyst to deliver comprehensive on-site and remote technical support for a leading professional services firm. Based in Cambridge, this role supports users across multiple UK offices including Norwich, Birmingham, London, Manchester, Leeds, and Oxford. Occasional travel to other offices will be required. Youll provide a hands-on helpdesk service, maintain IT infrastructure and applications, and ensure smooth day-to-day operations for staff and systems. Key Responsibilities Provide on-site and remote IT support for hardware, software, and network issues. Handle service desk tickets (up to 100 per week), ensuring prompt resolution. Maintain IT assets, perform regular equipment checks, and manage installations, upgrades, and repairs. Support … laptops, networks, telephony, and software applications (e.g. Microsoft 365, CRM, document management systems). Configure user accounts, permissions, and distribution lists. Assist with AV setup and meeting room technology. Support senior IT management with system changes, cabling, and equipment setup. Participate in the out-of-hours support rota (approximately one week in six). About You Youll More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

IT Support Engineer

Essex, England, United Kingdom
Hybrid / WFH Options
Precise Placements
Desktop Support Engineer (Onsite) Location: Wickford, Essex (with travel to client offices) Reporting to: Head of Technical Services Type: Full-time, Onsite (1 day WFH) About the Role We are seeking an experienced and proactive Level 2 IT Support and Desktop Engineer to join our onsite technical team. This role is ideal for a skilled IT professional who thrives in a hands-on environment, providing high-quality support for desktops, laptops, mobile devices, and network systems. You’ll be responsible for ensuring the smooth operation of IT services across multiple client sites, working closely with end users and the wider technical team to deliver exceptional service and technical excellence. Key Responsibilities Deliver Level … IT support for desktops, laptops, mobile devices, and peripherals. Diagnose and resolve hardware, software, and network-related issues. Install, configure, and maintain Windows, macOS, and Linux operating systems. Support and administer Microsoft 365, Active Directory, and other enterprise applications. Manage and prioritise IT support tickets in line with agreed SLAs. Troubleshoot LAN/WAN/ More ❯
Employment Type: Full-Time
Salary: £30,000 - £42,000 per annum
Posted:

IT Support Technician

Eastleigh, Hampshire, South East, United Kingdom
Hybrid / WFH Options
Meridian Business Support
IT Support Technician Chandlers Ford ?? Up to £31,900 DOE | Hybrid (4 days office/1 day WFH) | Free parking | Bonus & great benefits Our client is looking for a proactive IT Support Technician to join their growing team. This is a varied role where youll provide helpdesk support across hardware, software, and networks, while also … supporting IT projects and keeping systems running smoothly. ? First-line IT support across systems, devices & cybersecurity ? Manage and support mobile devices, upgrades & accessories ? Troubleshoot networks, Wi-Fi, routers & switches ? Deploy, configure & maintain IT equipment ? Liaise with external vendors and suppliers What were looking for: Previous IT support experience Strong knowledge of Microsoft Windows … to travel to sites) This role would suit someone confident, detail-oriented, and eager to make a real difference. ?? Interested? Apply today or contact Emma Brotherton at Meridian Business Support, Eastleigh for a confidential chat. Meridian Business Support is a recruitment specialist acting on behalf of our client as an employment business for this vacancy More ❯
Employment Type: Permanent, Work From Home
Salary: £30,000
Posted:

IT Support Executive

Burbage, Leicestershire, United Kingdom
SolviT Recruitment Ltd
IT Support Executive- Automotive Hinckley (with flexibility for occasional remote or on-site support) 36,000 per annum Hours: 42.5 hours per week Mon-Fri 8-5 Permanent from day one Looking for an experienced IT Support Executive who can provide day-to-day technical support across their business. Someone who can support the IT Manager in various tasks in a very busy department. Ideally you have experience within the automotive industry and managing a high traffic website. Your responsibilities will include: Provide day-to-day technical support across all departments, resolving issues efficiently and professionally Assist with system maintenance, troubleshooting, and software updates Support hardware installations, upgrades, and … configuration across multiple sites Monitor and resolve helpdesk tickets in a timely manner Liaise with third-party IT providers and suppliers to ensure smooth system operation Contribute to wider IT projects and initiatives led by the IT Manager Support the business in the implementation and integration of AI tools and technologies Provide remote cover at weekends More ❯
Employment Type: Permanent
Salary: GBP 36,000 Annual
Posted:

IT Support Executive

Hinckley, Leicestershire, England, United Kingdom
Solvit
IT Support Executive- Automotive Hinckley (with flexibility for occasional remote or on-site support) £36,000 per annum Hours: 42.5 hours per week Mon-Fri 8-5 Permanent from day one Looking for an experienced IT Support Executive who can provide day-to-day technical support across their business. Someone who can support the IT Manager in various tasks in a very busy department. Ideally you have experience within the automotive industry and managing a high traffic website. Your responsibilities will include: Provide day-to-day technical support across all departments, resolving issues efficiently and professionally Assist with system maintenance, troubleshooting, and software updates Support hardware installations, upgrades, and … configuration across multiple sites Monitor and resolve helpdesk tickets in a timely manner Liaise with third-party IT providers and suppliers to ensure smooth system operation Contribute to wider IT projects and initiatives led by the IT Manager Support the business in the implementation and integration of AI tools and technologies Provide remote cover at weekends More ❯
Employment Type: Full-Time
Salary: £36,000 per annum
Posted:

IT Technician - 1st & 2nd Line Support

Camberley, Surrey, England, United Kingdom
Rise Technical Recruitment Limited
IT Technician - 1st & 2nd Line SupportCamberley£26,777 - £28,686 + Generous pension +34 days holiday + ongoing training & development + recognition policies+ staff discount platform + free on-site parking + occupational sick pay+ family-friendly policies + work-life balanceAre you currently working in IT support, providing first or second line support in a … school or business environment Would you like to join a forward-thinking organisation where you can grow your technical skills, work with excellent IT infrastructure, and be part of a collaborative, high-performing team This school trust are a forward-thinking organisation that embraces digital innovation to enhance learning and operations. They are passionate about giving staff opportunities to … develop professionally, make a real impact, and contribute to an environment that supports students and staff alike.In this role, you'll provide first and second line IT support, ensuring the smooth operation of IT systems to maximise learning and maintain business continuity. You'll work closely with the IT Lead and support teams to deliver More ❯
Employment Type: Full-Time
Salary: £26,000 - £28,600 per annum
Posted:

IT Support Analyst

Edinburgh, Midlothian, Scotland, United Kingdom
Hybrid / WFH Options
IT Talent Solutions Ltd
IT Support/IT Service Desk Analyst will act as the first point of contact for IT support requests and incidents, providing effective and efficient technical assistance across the organisation. This role requires strong communication skills, a proactive approach to problem-solving, and the ability to manage multiple priorities in a fast-paced environment. Key … Responsibilities Serve as the initial point of contact for IT support requests and incidents. Prioritise, manage, and resolve Service Desk calls, escalating issues when necessary. Investigate and troubleshoot technical problems across various systems and devices. Communicate clearly with users at all levels, translating technical issues into plain language. Create and manage user accounts across multiple systems. Monitor and … release quarantined emails through mail-sweeping tools. Support the setup and maintenance of secure remote working environments. Develop and maintain accurate and up-to-date Service Desk documentation. Technologies and Tools Supported Dell laptops and Windows 11 Microsoft 365 Suite Two-Factor Authentication tools BigHand Digital Dictation iManage Work10 (Document Management System) iOS mobile devices Candidate Requirements A minimum More ❯
Employment Type: Full-Time
Salary: £25,000 - £34,000 per annum
Posted:
IT Support
the UK excluding London
10th Percentile
£24,000
25th Percentile
£26,250
Median
£31,000
75th Percentile
£35,750
90th Percentile
£42,500