51 to 71 of 71 ITIL Foundation Certificate Jobs in the UK excluding London

and audits. If you enjoy working in a fast-paced environment, take pride in delivering excellent customer service, and are eager to grow your technical capabilities within a developing ITIL framework, wed love to hear from you. Key Responsibilities Log, analyse and triage incoming customer calls and helpdesk tickets Investigate and provide first-line support for technical issues and … IT support or service desk role, ideally customer-facing Strong diagnostic and troubleshooting abilities for basic hardware and software issues Proficient in general office administration tasks Working knowledge of ITIL principles and service desk procedures Experience with helpdesk or ticketing systems Familiarity with common desktop, laptop, and peripheral hardware Clear and effective communication skills, both written and verbal Desirable … Experience ITIL Foundation certification or relevant formal training Experience liaising with hardware vendors and third-party maintenance providers Understanding of IT asset management tools and service management platforms Basic knowledge of the administration of Microsoft, VMWare and HP operating systems, applications and technologies Exposure to logistics processes within an IT environment Our non-negotiables: You must be eligible More ❯

reviews, performance reports, and service metrics tracking * Collaborate with various internal functions to deliver contracted and ad-hoc managed services * Escalate service concerns promptly and maintain consistent productivity Requirements: * ITIL Foundation Certification is highly desirable * Some experience in a service desk or IT customer support environment * An understanding of service desk procedures and ticketing systems * Enthusiastic and self More ❯

/11 and associated application delivery methods. Experience working within structured IT frameworks (change, incident, and problem management). Beneficial: Experience with Microsoft FSLogix and Office 365 integration. ITIL Foundation certification. Senior Workspace Engineer Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are More ❯

Support and maintain systems including Microsoft 365, Windows 10/11, and Windows Server (2016-2022), remote access, and general infrastructure troubleshooting. Excellent training and professional development opportunities, including ITIL and Microsoft certifications. The Person: Proven IT support experience in a customer-facing or field-based role. Confident troubleshooting across desktop, network, and server environments. Strong knowledge of Microsoft … technologies and network fundamentals (TCP/IP, LAN/WAN, DNS). Full UK driving license ITIL Foundation certification is desirable but not essential. Reference Number: BBBH263333 To apply for this role or to be considered for similar positions, please click 'Apply Now' or contact Ed Douglass at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an … candidates. Keywords: IT Support Technician, Service Delivery, Field IT Engineer, Desktop Support, 2nd Line Engineer, IT Field Support, VIP Support, Microsoft 365, Windows 10, Windows 11, Windows Server, Networking, ITIL, Technical Support, IT Technician, Infrastructure Support, Onsite Engineer, Regional IT Support, Axminster IT Jobs, Devon IT Jobs, Axminster, Honiton, Exeter, Taunton, Yeovil, Dorchester, Bridport, Crewkerne, Chard, Lyme Regis, Seaton More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

Job Requirement: Proficient In Servicenow (Snow) Critical Incident Management With A Solid Understanding Of Itil Principles. Strong Analytical Skills With The Ability To Perform Root Cause And Trend Analyses Effectively. Excellent Communication And Presentation Skills To Liaise With Business Stakeholders And Facilitate Effective Discussions. Knowledge Of Capacity Planning Processes And Change Management Protocols. Qualifications ITIL Foundation Certification More ❯

their pros/cons. Qualifications Bachelor’s degree in Computer Science, IT, or related field (or equivalent experience). AWS Certifications (Solutions Architect, SysOps Administrator, Security Specialty – desirable). ITIL Foundation certification – desirable. Knowledge of Cyber Security solutions and standards (Cyber Essentials+, ISO27001). Working Relationships Internal: IT Support Team Digital businesses (3 key entities) Infrastructure & Security Teams More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

teams without direct line management. - Excellent communication and stakeholder engagement skills. - Strong problem-solving capabilities under pressure. - Adaptability and attention to detail. - Experience managing enterprise-level infrastructure services. Desirable:- ITIL Foundation Certificate. - Experience supporting a live network across 500+ sites and 24,000+ users. What you'll get in return - A dynamic and collaborative working environment. - Opportunity to More ❯

and vendors. Desirable Skills & Qualifications *Experience with KeyedIn API and integration capabilities.*Familiarity with SQL or reporting tools for data extraction/analysis.*Knowledge of project portfolio management processes.*ITIL Foundation certification or similar service management accreditation.*Experience in change control and release management for SaaS applications. Key Competencies *Analytical and problem-solving skills.*Customer-focused mindset for More ❯

for an experienced Major Incident and Problem Manager to join the business. This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability. The role requires 3 days a week onsite in Bridgend. The Role: Manage high-priority and major incidents through to resolution. Assess business impact and urgency … proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Excellent communication and stakeholder engagement Strong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood - CPS Group UK By applying to this advert you More ❯

for an experienced Major Incident and Problem Manager to join the business. This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability. This role will require you to be onsite in Bridgend 3 days a week The Role: Manage high-priority and major incidents through to resolution. Assess … proactively identifying potential issues. Drive and implement continuous service improvement initiatives. Skills/experience: Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Excellent communication and stakeholder engagement Strong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood – CPS Group UK More ❯

technical support for Line of Business Applications Managing application upgrades and ensuring systems remain on supported versions Monitoring performance and implementing service improvements Supporting change management and contributing to ITIL-aligned processes Advising on technical strategy and application development Building strong relationships with stakeholders across the organisation What you'll need to succeed This role demands a blend of … databases, and application services Ability to build effective working relationships with internal teams and external partners A commitment to equality, integrity, and delivering high-quality, customer-focused solutions Desirable: ITIL Foundation certification Experience in a medium to large-scale public sector environment What you need to do now If you're interested in this role, click 'apply now More ❯

technical support for Line of Business Applications Managing application upgrades and ensuring systems remain on supported versions Monitoring performance and implementing service improvements Supporting change management and contributing to ITIL-aligned processes Advising on technical strategy and application development Building strong relationships with stakeholders across the organisation What you'll need to succeed This role demands a blend of … databases, and application services Ability to build effective working relationships with internal teams and external partners A commitment to equality, integrity, and delivering high-quality, customer-focused solutions Desirable: ITIL Foundation certification Experience in a medium to large-scale public sector environment What you need to do now If you're interested in this role, click 'apply now More ❯

forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior management. … Operational Resilience , Risk Management , and Data Governance within financial services or other regulated industries. Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives. ITIL Foundation certification (v3 or v4) is essential. The Process Two-stage interview process Start date: ASAP More ❯

forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior management. … Operational Resilience , Risk Management , and Data Governance within financial services or other regulated industries. Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives. ITIL Foundation certification (v3 or v4) is essential. The Process Two-stage interview process Start date: ASAP More ❯

forums to ensure compliance with DR and continuity standards. Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations. Key Skills & Experience Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery/IT Continuity within a regulated environment. Strong stakeholder engagement and influencing skills at all levels, including senior management. … Operational Resilience , Risk Management , and Data Governance within financial services or other regulated industries. Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives. ITIL Foundation certification (v3 or v4) is essential. The Process Two-stage interview process Start date: ASAP More ❯

the setup and operation of Fluke Analysers Able to locate and rectify faults on structured cabling systems and standalone Working towards or Current, Cisco CCNA or CompTIA N+ qualification ITIL Foundation Certified Network Cable Installer (CNCI) Knowledge of Nlyte and/or iPatch imVision Voice Systems IOSH Working Safely Lone working, the ability to work remotely Ability to More ❯