26 to 50 of 63 Knowledge Management Jobs in the UK excluding London

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

to apply for DV clearance. Let us introduce the role AWE is currently recruiting for an Information Exploitation & Capability Specialist for the Information, Configuration & Knowledge Management group. We are looking for an information specialist who understands strategic organising, securing and leveraging information to drive decision making, efficiency and … passion for professional growth, identifying skills gaps and recommending training or upskilling opportunities Cultural Change - Be a advocate for fostering a culture that values knowledge sharing, collaboration and continuous learning Identify and implement improvements - Guide stakeholders in best practices to ensure information is accessible, can be leveraged effectively, and … business needs. Who are we looking for? We do need you to have the following: Prior experience of working within L&D Strong stakeholder management skills Knowledge of different training methods including technology-based learning Strong knowledge of Office 365 Applications You'll need to have the More ❯

your role will be to develop and implement a sales strategy that accelerates revenue growth within the legal sector. There main workstreams include Document Management Systems (DMS), Knowledge Management and Information Governance. Utilising a consultative and solution-based sales approach, you will leverage C-level relationships to … demonstrate the company’s expertise in Document Management Solutions, IT Strategy, and Knowledge Management. This is an exciting opportunity to build a new territory from the ground up and play a pivotal role in shaping the company’s business. Key Responsibilities: Develop and execute a strategic sales plan … relationships, managing the sales cycle from lead generation to deal closure Consistently exceed sales targets while maintaining a strong focus on client retention, account management, and upselling opportunities Establish and nurture relationships with key decision-makers in the legal industry Collaborate with internal teams to ensure seamless delivery of More ❯

An IT Support/Accounts Management team member will be responsible for the following scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and … oral communication skills. Work on an tech forward customer support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with long-term projects. Monitor and prioritize work from … multiple intake vectors, including but not limited too, Chat, Tickets, DMs. Create and document routine IT processes and procedures in accordance with our knowledge management process. Following defined procedures to execute all IT on-boarding & off-boarding functions for internal employees. (Manually or through Automation) (FTE) - Full time More ❯

growing organisation, rapidly expanding our customer base and the types of services we provide. In order to scale effectively, we are looking for a Knowledge Manager to lead the set up of a knowledge management function, guiding the processes, people, and practices needed to ensure our internal … base have what they need at their fingertips. Responsibilities: Reaches out to customers through surveys, interviews and at events to understand their needs for knowledge content and format in order to create the right strategy. Actively reduces support ticket numbers by using data to review the most asked questions … and ensuring the knowledge hub and supported learning content can answer them. Promote content via the knowledge hub and through hosting webinars that helps internal and external users of the support desk be more self-sufficient. Support the creation of decision trees in support to provide a more More ❯

growing organisation, rapidly expanding our customer base and the types of services we provide. In order to scale effectively, we are looking for a Knowledge Manager to lead the set up of a knowledge management function, guiding the processes, people, and practices needed to ensure our internal … base have what they need at their fingertips. Responsibilities: Reaches out to customers through surveys, interviews and at events to understand their needs for knowledge content and format in order to create the right strategy Actively reduces support ticket numbers by using data to review the most asked questions … and ensuring the knowledge hub and supported learning content can answer them Promote content via the knowledge hub and through hosting webinars that helps internal and external users of the support desk be more self-sufficient Support the creation of decision trees in support to provide a more More ❯

and drive excellence within our Tier 2 - Global Service Desk Team . As a key technical leader, you will ensure efficient incident resolution, problem management, and service request fulfillment while upholding ITIL best practices. This role is pivotal in bridging Tier 1 and Tier 3 support teams as well … clear escalation and de-escalation pathways. Implement and maintain ITIL-based best practices in service requests, incident, problem, and change management. Continuously refine service management workflows to improve response times and service quality. Own and optimize the Knowledge Management system, ensuring updated documentation and SOPs. Drive automation … to drive efficiency improvements. Mentor, coach, and develop Tier 2 engineers providing training and career growth opportunities. Conduct regular performance reviews, training sessions, and knowledge-sharing initiatives. Foster a collaborative and high-performance culture within the service desk team. Act as a key liaison between Service Desk and Business More ❯

Development: Define bid strategies and approach for public & private sector opportunities, ensuring alignment with business goals and sector-specific compliance requirements. Bid Planning and Management: Lead the entire bid process, from planning and initial qualification to submission and post-bid activities, managing timelines and resources effectively. Framework & Portal Submission … competitive positioning. Quality Control: Conduct quality assurance checks, including proofreading, formatting, and compliance reviews, to ensure all submissions are accurate and professional. Database and Knowledge Management: Maintain and improve the bid library, managing case studies, templates, and bid response materials, and ensure records of all bid activities are … Support bid process improvements, best practice development, and team training to increase win rates and operational efficiency. EXPERIENCE REQUIRED Experience: 5+ years of bid management experience, with a proven track record in public sector bidding and a deep understanding of UK public procurement frameworks (e.g., CCS). Technical Skills More ❯

or two days) in our Bristol office. About this opportunity Exciting opportunity for a Senior Technical Application Specialist to join the Planning, Analytics, Management Reporting and Cost Management Lab in the Finance Platform. You'll be an experienced Oracle EPM specialist capable of handling complex projects and mentoring … of dentifying shortcomings and suggest improvements to existing processes, systems and procedures Proven track record of delivering prescribed outcomes for Oracle EPM within established knowledge management systems. Defines, delivers, and adapts Oracle EPM Cloud to meet customer needs by selecting the best possible approaches available within established systems. … the best technical and/or professional solutions. It would be great if you also had Understanding of OIC and application integrations Good working knowledge of Apache Groovy About working for us Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society More ❯

system integrity and data quality to uphold confidentiality, integrity, and availability. Drive Change Control and System Integrity: Develop and enforce robust testing and release management processes while maintaining comprehensive documentation of support, system administration, and change control procedures to protect business continuity. Coordinate Projects and Third-Party Engagements: Serve … by supporting project implementations and coordinating with third-party suppliers to resolve issues and enhance system functionality. Proactive Performance Monitoring and Maintenance: Utilise advanced management tools to monitor performance metrics and perform essential maintenance tasks, ensuring optimal application performance. Foster Continuous Learning and Knowledge Management: Keep up … related software, and underlying infrastructure, and support training initiatives to build user competency. Collaborate for Continuous Process Improvement: Work closely with operational and Information Management teams to define reporting requirements accurately and implement enhancements that drive improved service delivery. What you'll need to succeed To be the successful More ❯

new role within our client's structure to fill critical gaps and own system health across their platforms. The successful applicant will combine incident management, system reliability engineering and stakeholder engagement to ensure our clients services are reliable, performant, and continually improving. Key Responsibilities: * Ensure performance and scalability of … to demonstrate ownership of production system health, monitoring, and alerting * Strong grasp of infrastructure components * Competent Jira and Confluence user for incident, change and knowledge management * Confident approach to project management This is an excellent opportunity and if it's something you'd like to find out More ❯

provision of hands-on technical leadership for the Service Desk. The Senior IT Engineer will ensure the provision of deep technical escalation capability, monitoring, knowledge management, documentation, and technical project delivery. You will also be the network expert for the Service Desk team, offering an escalation point for … the capacity to work on multiple competing requests. Relevant certifications i.e. Microsoft Associate and Expert level MS365/Azure/Security, CCNA. Good people management skills, with experience providing hands-on technical team leadership. Technical Skills Experience with Microsoft 365 (i.e. Entra ID, Exchange Online, SharePoint Online, OneDrive for … Business, Intune). Experience with cloud platforms (i.e. Microsoft Azure IaaS and PaaS). Knowledge of Microsoft security and information protection suites (e.g. Defender and Purview). Through understanding of security principles and their application. Strong understanding of Windows Server Operating Systems and Hypervisors. A strong understanding of networking More ❯

pensions dashboard. All our solutions enable financial organisations to save time, money and resources, enabling exceptional customer outcomes. Our team of experts have extensive knowledge and experience in the financial services sector and are passionate about delivering solutions that make a difference. Role Overview The IT Service Desk Analyst … a future spec for the BYOD currently being discussed Ability to stay current with the latest IT trends and technologies, and to leverage this knowledge to drive continuous improvement. Customer Service and Support Act as a primary point of contact for IT issues and service requests. Maintain a high … ability to interact effectively with end users at all levels. Proficiency in service desk software and tools, including ticketing systems, remote support tools, and knowledge management platforms. Proficiency in Office 365. Desirable Experience in the Financial Services sector. Microsoft 365 Fundamentals certification. Working Conditions Office based cover will More ❯

Help create a strong and positive team culture. Coordinate across work packages, manage timelines and budgets, and ensure high-quality delivery Stakeholder and project management – Engage with clients, startups, and partners; support steering groups, internal reviews, and contingency planning as needed Knowledge management – Ensure documentation and insights … digital transformation – you don’t need to be technical, but you’re confident in tech-led conversations and emerging trends Strong project and programme management skills, with the ability to juggle multiple workstreams calmly and effectively Excellent verbal and written communication skills – able to simplify complex ideas and engage … and prioritisation skills Fluent in English (spoken and written) Bonus points for: Experience working in innovation programmes, accelerators, venture studios, or directly with startups Knowledge of safety-critical sectors such as maritime, energy, transport, or manufacturing – particularly in the context of innovation or decarbonisation, Familiarity with innovation project management More ❯

We are urgently looking for an Customer Support Role to join our Device Intelligence team. The ideal candidate will have proven experience in Accounts Management and Customer First service and support for all account related issues. Required: An Accounts Management team member will be responsible for the following … scope of work within the Accounts Management & Provisioning team. Provide Customer First service and support for all account related issues. Use of IT Service Management tools to track and record customer incidents and requests. Apply excellent written, digital, and oral communication skills. Work on an tech forward customer … support team assisting users both local and remote. Liaising with IT engineers to maintain identity management and security throughout the user account lifecycle. Balance the demands of daily and routine assignments with long-term projects. Monitor and prioritize work from multiple intake vectors, including but not limited too, Chat More ❯

a future spec for the BYOD currently being discussed. Ability to stay current with the latest IT trends and technologies, and to leverage this knowledge to drive continuous improvement. Act as a primary point of contact for IT issues and service requests. Maintain a high level of customer service … ability to interact effectively with end users at all levels. Proficiency in service desk software and tools, including ticketing systems, remote support tools, and knowledge management platforms. Proficiency in Office 365. Please note, Office-based cover 5 days a week will be expected by the team More ❯

take the lead in ensuring it delivers full valuesupporting process consistency, continuous improvement, and performance transparency across the operations function. Key Responsibilities ServiceNow Platform Management: Administer the system, identify opportunities to automate workflows, gather functional requirements, and coordinate system changes with third-party providers. System Optimisation: Lead ongoing improvements … KPIs, and monitoring capabilities to support data-driven decision-making. Customer Experience Enablement: Help drive exceptional customer service outcomes through process and system improvements. Knowledge Management: Support the creation and maintenance of knowledge articles that enhance internal learning, self-service, and customer deflection. Process Documentation & Governance: Build … and platform customisation. Solid understanding of service operations processes and how to map them into digital workflows. Financial acumen, with experience in budgeting, resource management, and business performance tracking. Comfortable with CRM, CSM, and related enterprise platforms. Benefits: Performance-based bonus Salary sacrifice pension scheme Private medical insurance (single More ❯

within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the … optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer user base. Provide "at elbow" support and knowledge transfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days … appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems. Work with multi More ❯

within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the … optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer user base. Provide "at elbow" support and knowledge transfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days … appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems. Work with multi More ❯

within a submarine programme to provide effective, value-add best practice guidance and recommendations as well as identifying potential improvement enablement opportunities and robust knowledge management. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those of the … optimization of Siemens NX software in marine engineering and shipbuilding context across the project and design engineer user base. Provide "at elbow" support and knowledge transfer to users, advocating best practice for a digital solution, both on site in Barrow-in-Furness, and remotely (requirement for 2-3 days … appropriate team(s) as needed- Training, Process, Data, IM&T etc. Be the "voice of the user" on the programme and leverage insight and knowledge (including from prior experience) of current support topics to generate improvement opportunities for training, user guides, business process, automation and systems. Work with multi More ❯

responsibilities: Oversee the administration, maintenance, development, installation, configuration, and support of all IT infrastructure, devices, and applications across the IT Directorate. Provide expert technical knowledge across a range of support and development services, including but not limited to: Solution provision, development, and implementation Installation, configuration, and ongoing system optimisation … Contribution to the development and enforcement of technical standards Service monitoring, proactive maintenance, asset management, and issue prevention Fault diagnosis, troubleshooting, and resolution of incidents and problems System upgrades and application patching Effective liaison and coordination with third-party suppliers and service providers Delivery of expert technical advice and … relevant training sessions Lead the ongoing development of technical support services and infrastructure to meet the organisation s evolving IT needs. Contribute to the knowledge management strategy by creating and maintaining reusable knowledge base articles, procedural documentation, and service reports. Actively support performance monitoring, using agreed KPIs More ❯

unit tests in Java, working with API specs and automation Identifying opportunities for adopting new technologies Working with a team of engineers that delivers knowledge management solutions to businesses worldwide Minimum Qualifications: Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline Proven … technical, functional, leadership and business core competencies, including: Agile Practices Porting/Software Configuration Programming Languages and Frameworks Business Analysis Analytical Thinking Business Product Knowledge We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical More ❯

infrastructure-related projects and vendor contracts to meet business needs What we're looking for: 3+ years in Service Delivery, Site Reliability, or Incident Management roles Strong understanding of infrastructure (e.g. VMs, containers, patching, certificates) Confident user of Jira and Confluence for incident, change, and knowledge management More ❯

experiences. Your efforts in replicating software defects, coordinating fixes, and keeping customers informed will minimise disruptions and enhance customer retention. Additionally, by contributing to knowledge management, you will help improve the efficiency of the support process, enabling customers to resolve issues independently and enhancing MHR’s overall service More ❯