1 to 25 of 42 Performance Improvement Jobs in the UK excluding London

data, and industry expertise to enhance our services and continuously innovate our technology to meet the needs of the job market. Job Description Actively manage a prioritised backlog of performance improvement initiatives, driving investment cases from discovery to scale Run experiments to validate SEO performance hypotheses, including SEO A/B tests and custom frameworks Leverage your … technical and analytical expertise to identify performance improvement opportunities, acquiring data where necessary and combining datasets to generate new insights Coordinate the delivery of SEO initiatives, liaising with Product, Tech, and other stakeholders Collaborate with Analysts, Data Scientists, and Data Engineers as needed Maintain SEO performance awareness by monitoring and reporting on relevant indicators, using insights to More ❯

Our client, a leading company in the retail industry, is currently seeking a ServiceNow Performance Analyst to join their team on a contract basis. This role focuses on enhancing IT service management within the organisation. Key Responsibilities: Utilising ServiceNow for performance analysis and reporting Creating detailed reports to support performance improvement initiatives Liaising with internal stakeholders … to gather requirements and provide insights Monitoring and analysing service performance metrics to identify areas for improvement Providing actionable recommendations to optimise IT service management processes Collaborating with IT teams to implement performance enhancements Job Requirements: Experience in IT service management using ServiceNow Strong analytical skills and ability to create comprehensive reports Effective communication and stakeholder management … abilities Understanding of performance metrics and improvement strategies Ability to work independently and as part of a team Sound problem-solving skills and attention to detail Benefits: Opportunity to work with a leading retailer Engaging contract position with potential for professional growth Exposure to a dynamic and fast-paced work environment Collaborative team culture with supportive colleagues If More ❯

Are you an analytical and detail-focused professional with a passion for data, performance improvement and strategic insight? We are recruiting a Planning & Performance Support Officer to join a respected education institution, providing critical support in the preparation, analysis and reporting of performance data to drive informed decision-making and ensure corporate and regulatory compliance. As … a Planning & Performance Support Officer your duties will be to: Extract, manipulate and interpret performance datasets Maintain and update Power BI dashboards Support the preparation of data for key performance indicators (KPIs) and business planning Contribute to improving data collection and engineering processes Conduct data quality audits and monitor implementation of corrective actions Support the completion of … regulatory data returns Coordinate responses to internal and external data requests, including Freedom of Information (FOI) requests Provide administrative and secretarial support to planning and performance-related committees Contribute to awareness-raising initiatives and provide administrative support for staff training across the organisation We would love to see your CV if you have: Strong experience analysing and interpreting complex More ❯

Duration - 12 months 1. Quality Assurance & Performance Reporting (20%) Establish and drive vendor partner Quality Assurance (QA) processes, focusing on assessing the quality of manager coaching, consultant conversations, and training delivery. Align QA process and execution across all International teams in partnership with vendor managers and Quality Assessors (QAs). Lead Monthly Business Reviews for the UK sales leadership … team, delivering actionable data, insights, and recommendations based on performance and priorities. Contribute relevant enablement data to Quarterly Business Reviews for partner sites. Implement and facilitate call evaluation calibration sessions driven by Team Leaders and QAs at partner sites. Evaluate Team Leader coaching sessions and deliver Coach-the-Coach feedback. 2. Performance Improvement & Consultation (20%) Act as … a performance consultant by partnering with stakeholders to confirm performance gaps. Design and manage learning interventions aligned with Performance Based Training methodology and evolving business needs. Train and coach vendor partners on the expected delivery of training content. Conduct regular facilitation observations, providing constructive, targeted feedback to vendor partners. Document and standardize existing processes and practices to More ❯

Develop and implement audit programmes for assigned projects. Perform audits (planning, execution, reporting, follow-up) and record Non-Conformance Reports (NCRs) in the QMS. Monitor implementation of QMS and performance improvement procedures. Advisory & Support Provide professional advice on quality, process safety, and compliance to project teams. Evaluate quality criteria in tender submissions and support contract evaluation and award. … and competence. Reporting & Documentation Submit audit reports for approval and maintain records in the QMS SharePoint site. Report audit findings and ensure corrective actions are tracked and closed. Continuous Improvement Ensure lessons learned are captured by the projects and used to enhance the QMS. Knowledge, Experience and Technical Know How: Awareness of standards, procedures, and best practise associated with More ❯

to lead frontline support execution across your designated region. This role is foundational to their support delivery strategy—ensuring timely, high-quality technical support through clear operational oversight, team performance management, and hands-on execution. As a Delivery Leader, you will manage a team of Technical Support Specialists and Senior Technical Support Specialists. You will be accountable for support … availability, performance, and customer experience in your region, driving measurable improvements in key metrics such as case resolution time, SLA adherence, escalations, and customer satisfaction. You’ll also work closely with your global peers, Product, and Support Operations to continuously raise the bar on operational excellence and user outcomes. This role operates on a hybrid model, with a mix … collaboration at our Solihull location, specifically, working in-office 3 days per week. Impact you will make in the role: Own daily support execution for your region, ensuring consistent performance against operational goals and SLAs Manage and optimize staff coverage, team availability, and queue balancing in collaboration with Support Operations and Workforce Planning Ensure each team member is accountable More ❯

the road - Ensure full transport compliance in line with DHL's earned recognition standards - Communicate effectively with customers and ensure contractual and operational KPIs are consistently met - Analyse operational performance and implement continuous improvement initiatives Please note - this is a lone working position within the office; however, there will be other DHL team members and customer representatives on … Strong communication and organisational skills - Knowledge of transport compliance and legal driving requirements - Confident working independently and making operational decisions under pressure - A proactive approach to problem-solving and performance improvement Key Information and Benefits * Competitive annual salary with additional night allowance * 4 on/4 off pattern offering a great work/life balance * Supportive working environment More ❯

outstanding client outcomes, we'd love to hear from you! Key Responsibilities Lead and inspire the Consultancy and Customer Support teams, fostering collaboration, innovation, and a culture of continuous improvement Streamline and enhance business processes to boost operational efficiency and service quality Oversee the planning and delivery of consultancy projects—ensuring they're completed on time, within budget, and … services with commercial goals and exploring new service opportunities Partner closely with the Sales, Project Management, and Support teams to deliver a seamless customer journey. Define and track key performance indicators, utilisation, and revenue forecasts, ensuring continuous performance improvement Provide strategic leadership for the Customer Support function, ensuring exceptional service and consistent client experiences Champion collaboration, knowledge … approach, resilience, and strong problem-solving ability Customer-focused, passionate about delivering value and excellence at every stage of the client journey High integrity, professional, and committed to continuous improvement and team development Degree-level education or equivalent experience; project management certification (PRINCE2, PMP, etc.) and leadership/consultancy training are advantageous About the company At this company, you More ❯

with Microsoft Office applications (Word, Excel, PowerPoint Passion for quality. Credibility in front of clients. Excellent time management and task management skills. Significant subject matter experience. Experience in the Performance Improvement arena. Experience in working with technology and systems i.e., websites. Experience in working with data. More ❯

with Microsoft Office applications (Word, Excel, PowerPoint Passion for quality. Credibility in front of clients. Excellent time management and task management skills. Significant subject matter experience. Experience in the Performance Improvement arena. Experience in working with technology and systems i.e., websites. Experience in working with data. More ❯

Quality & Support Analyst Is considered a tenured agent that supports and coaches team members while enforcing policies and driving quality performance, while balancing the need for efficiency. They will be the main liaison between training, quality, and operations Responsibilities to include but not be limited the following Partner with Client internal teams to ensure that decisions made by Vendor … s content moderation staff are being regularly audited for accuracy and that performance feedback is being shared with the responsible teams Support every aspect of internal audit quality from audit planning, implementation, feedback and re-audit as required. Complete all audits in the required timeframe and provide timely and usable feedback to 'Agents' to drive improved performance. Proactively identify … our content policies/operational guidelines requiring training and coordinate findings with training partners to bridge knowledge gaps Collaborate with relevant Operations team(s) and Quality Manager(s) for performance enhancement of personnel not meeting effectiveness metrics. Become and remain knowledgeable about Client products and community standards, and serve as the expert to ensure awareness and understanding of Content More ❯

dashboards that help clients understand and act on their data. Supporting the refinement of internal data processes for greater efficiency and scalability. Providing expert advice on data handling and performance improvement. About You You’ll have proven experience in a data-focused role, ideally involving large or complex datasets. You’re confident using Excel (including advanced formulas and Power More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Machine Learning Engineer to join our Data Science Operations team and drive the future of AI technologies within our organisation. At Ageas, data and analytics are key enablers for performance improvement and growth. As part of our Enterprise Data Services function, you’ll have the opportunity to work on diverse challenges across the organisation, driving real-world impact … as Senior Machine Learning Engineer: Collaborate with internal and external teams to bring cutting-edge business AI/ML solutions to life in scalable cloud environments. Build robust, high-performance systems that seamlessly productionise both real-time and batch models. Tackle traditional tech challenges with fresh thinking and creative collaboration, driving continuous improvement. Design and implement AI/ML … solutions with best MLOps/LLMOps practice that meet demanding performance and functionality standards. Lead the way in developing streamlined operational processes, ensuring smooth deployment, monitoring, and governance of models. Write clean, well-documented code backed by thorough testing and proactive production monitoring, while resolving issues with precision and care. Skills and experience you need as Senior Machine Learning More ❯

all levels. Experience with Power BI or SQL would be beneficial but not essential. Why Apply? Join a stable, well-respected organisation where your analysis directly supports operational and performance improvement. Opportunity to modernise and automate legacy reporting processes. A genuinely autonomous role, ideal for someone who enjoys ownership and can make an immediate impact. More ❯

for an experienced Infrastructure Manager to work with a Midlands based business. We are seeking an experienced Infrastructure Manager to lead and unify the businesses infrastructure functions, driving the performance, reliability, and scalability of their IT systems. This role will be responsible for managing a team of approximately 12 engineers and specialists across various infrastructure domains, including cloud, on … with stability, efficiency, and forward-thinking innovation. Key Responsibilities: Team Leadership & Development Lead, mentor, and develop a multidisciplinary infrastructure team of 12 professionals. Foster a collaborative, accountable, and high-performance culture across infrastructure functions. Set clear objectives, provide ongoing feedback, and conduct performance reviews. Unifying Infrastructure Functions Align and integrate disparate infrastructure teams into a single, cohesive unit. … for infrastructure services within the organisation. Strategic Planning & Execution Develop and execute infrastructure strategies that support organisational growth and technology objectives. Identify and implement opportunities for automation, cost savings, performance improvement, and scalability. Own capacity planning, infrastructure budgeting, and vendor management. Operational Excellence Ensure high availability, performance, and security of all infrastructure services. Oversee incident response and More ❯

for an experienced Infrastructure Manager to work with a Midlands based business. We are seeking an experienced Infrastructure Manager to lead and unify the businesses infrastructure functions, driving the performance, reliability, and scalability of their IT systems. This role will be responsible for managing a team of approximately 12 engineers and specialists across various infrastructure domains, including cloud, on … with stability, efficiency, and forward-thinking innovation. Key Responsibilities: Team Leadership & Development Lead, mentor, and develop a multidisciplinary infrastructure team of 12 professionals. Foster a collaborative, accountable, and high-performance culture across infrastructure functions. Set clear objectives, provide ongoing feedback, and conduct performance reviews. Unifying Infrastructure Functions Align and integrate disparate infrastructure teams into a single, cohesive unit. … for infrastructure services within the organisation. Strategic Planning & Execution Develop and execute infrastructure strategies that support organisational growth and technology objectives. Identify and implement opportunities for automation, cost savings, performance improvement, and scalability. Own capacity planning, infrastructure budgeting, and vendor management. Operational Excellence Ensure high availability, performance, and security of all infrastructure services. Oversee incident response and More ❯

Finance Director to join their team. Reporting to the MD, this role will be a key member of the Senior Leadership Team and will be responsible for driving financial performance and business growth as well as managing and developing the finance team. This role requires an experienced commercially minded, hands-on finance professional who can operate independently in a … and growth opportunities. Lead and develop the finance team with a focus on capability building. Manage relationships with external stakeholders including banks, auditors, investors, and regulatory bodies. Drive continuous improvement in financial systems and month end reporting. Oversee monthly payroll processing and HR finance interface. Support M&A activity, joint ventures, and strategic investments as part of the group … Finance Controller or Finance Director in a SME environment preferably within a telecoms, IT, technology, software, or tech-enabled business. Strong strategic and commercial acumen and experience driving financial performance improvement and margin enhancement. Experience implementing and scaling financial systems in growing businesses. Excellent stakeholder management, communication, and leadership skills. Personal Attributes: Strategic thinker with hands-on execution More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Enterprise, Technology and Performance Our clients want to achieve maximum value from digital transformation investments in Finance, Supply Chain and IT operations. That's where we come in. By taking a holistic view … of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires More ❯

you will learn: How to shape the future of marketing re-invention, working with our clients to develop a roadmap of change that helps them to drive growth, brand performance and new ways of working How to combine human ingenuity with technology to make change happen in practice, supporting the people who work in our client businesses to navigate … clients and winning new clients Contribute to client projects to shape and co-create Capability Strategies, Operating Models, Transformational Roadmaps and Change Management programmes to drive organisational growth and performance improvement in teams to deliver tangible results Partner with other capability areas across Accenture to deliver end-to-end business transformation Assess organisation capability gaps in areas such More ❯