Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Lorien
suppliers and internal teams through all phases of project delivery, ensuring alignment to both field operations and customer engagement strategies. Facilitate adoption of OFS and CX functionality, driving business process improvements and ensuring business readiness for both operational and customer-facing teams. Ensure adherence to agreed project delivery methodologies, governance, and reporting standards, supporting seamless integration of OFS and … and customer engagement KPIs. Lead change adoption activities, including stakeholder engagement, training, communications, and post-implementation support for both field and customer teams. Conduct change impact assessments across people, process, and technology dimensions, focusing on end-to-end customer and field service journeys. Oversee business readiness activities, ensuring operational and customer-facing teams are fully prepared to adopt and More ❯
suppliers and internal teams through all phases of project delivery, ensuring alignment to both field operations and customer engagement strategies. Facilitate adoption of OFS and CX functionality, driving business process improvements and ensuring business readiness for both operational and customer-facing teams. Ensure adherence to agreed project delivery methodologies, governance, and reporting standards, supporting seamless integration of OFS and … and customer engagement KPIs. Lead change adoption activities, including stakeholder engagement, training, communications, and post-implementation support for both field and customer teams. Conduct change impact assessments across people, process, and technology dimensions, focusing on end-to-end customer and field service journeys. Oversee business readiness activities, ensuring operational and customer-facing teams are fully prepared to adopt and More ❯
and provide system guidance. Deliver training sessions and create documentation for effective system use. Work with Finance and various other teams across the business to deliver tailored solutions. Drive process improvements and provide updates on system initiatives. Conduct regular reviews of finance systems. Key Requirements Proven track record in the TMT and Real estate sectors, focusing on lease management … finance stakeholders. Deep understanding of revenue management and financial drivers with the ability to translate operational data into meaningful financial insights. Demonstrated ability to manage projects, including system upgrades, process improvements, and implementations, ensuring timely delivery while coordinating across multiple business and technical teams. This role is paying between £90,000 - £100,000 + bonus and benefits and they More ❯
and provide system guidance. Deliver training sessions and create documentation for effective system use. Work with Finance and various other teams across the business to deliver tailored solutions. Drive process improvements and provide updates on system initiatives. Conduct regular reviews of finance systems. Key Requirements Proven track record in the TMT and Real estate sectors, focusing on lease management … finance stakeholders. Deep understanding of revenue management and financial drivers with the ability to translate operational data into meaningful financial insights. Demonstrated ability to manage projects, including system upgrades, process improvements, and implementations, ensuring timely delivery while coordinating across multiple business and technical teams. This role is paying between £90,000 - £100,000 + bonus and benefits and they More ❯
Lancaster, Lancashire, United Kingdom Hybrid / WFH Options
Galaxy Systems
generate reports to support business and technical teams. Work with Microsoft Internet Information Services (IIS) for application deployment and maintenance. Collaborate with cross-functional teams to propose and implement process improvements that enhance support efficiency and reduce operational overhead. Monitor application and infrastructure performance using tools such as Splunk, Dynatrace, or similar solutions. Support deployment, configuration, and maintenance of … global exposure and enhanced opportunities. As we continue that legacy and look to the future, a focus on business enablement through agile, cost-efficient, and effective integration of people, process, and technology anchors our success. We revolutionize change in the costs of doing business that transform companies and their ability to leap beyond the competition. We value people and More ❯
accountability: Promote a culture where team members take ownership of their tasks. Instil a sense of urgency: Prioritize tasks effectively to meet customer needs and resolve issues promptly. Identify process improvements: Seek opportunities for efficiency and implement best practices. Collaborate effectively: Work closely with other departments, such as the Sysadmin Team and Service Delivery Manager, to ensure cohesive support … equal and supported, regardless of background. We encourage applications from all backgrounds. If you face any difficulties during recruitment, please get in touch for adjustments. Part of our application process includes ED&I questions, with a 'prefer not to say' option available. More ❯
Process Assurance Engineer (Software Quality) | British national or Dual British National eligible for SC Clearance due to nature of industry. Are you a process-focused software professional with a passion for quality and continuous improvement? We are seeking a Process Assurance Engineer to join a people-first organisation where quality is integral to everything they do. … assuring software life cycle processes, ensuring compliance with national and international standards, with a strong focus on ISO 9001. Key responsibilities: Design, document, and improve software quality processes Conduct process audits to ensure compliance with ISO 9001 and other relevant standards Collaborate with cross-functional teams, including engineering, quality, and project management Support configuration management, change control, and document … control processes Advise on process improvements across the software development life cycle Participate in management and stakeholder meetings to present findings and improvements Essential skills and experience: Bachelor’s degree in Software Engineering, Computer Science, or a related discipline Strong understanding of software development life cycles and development methodologies Proven experience with ISO 9001 compliance and software processMore ❯
Career Opportunities: Graduate Business Analyst (10505) Requisition ID 10505 -Posted - Years of Experience (1) - Technology - Where (1) - Job Sprint Reply is the Reply Group company specialised in Intelligent Process Automation. Our mission is to create automation platforms capable of solving concrete business problems, supporting our customers in the transformation towards the Intelligent Enterprise and the adoption of a scalable … and efficient Digital Workforce. In Sprint Reply we combine an execution oriented engineering approach with strong experiences on 4 technology families, Robotic Process Automation, Computer Vision & ICR, AI & Machine Learning and Process Mining, dedicating constant attention to R&D on various Artificial Intelligence issues. Role Overview: As a Graduate Business Analyst you'll have the ability to help … clients deliver their business strategy through process improvements, support technology solutions through analysis of requirements, and selected use of state-of-the-art intelligent automation tools. The role requires innovative thinking to deliver process improvements for clients, making use of multiple tools to deliver and embed real change. It requires confident engagement and applied learning to pick up More ❯
term, you'll be responsible for designing, launching, and automating core recovery workflows (including integration with Apple Business Manager). Longer-term, you'll deliver sustained cost savings through process improvements, cross-functional dashboarding, and external supplier negotiations. This is a unique opportunity to take ownership of a greenfield operational area, with measurable impact and clear career growth into … recovery terms Partner with Legal to launch recovery notices and legal recourse workflows Deliver reporting dashboards for cross-functional visibility of recovery performance Reduce fraud and loss rates through process tightening and data-driven insights Champion continuous improvement , collaborating with Finance, Legal, and Commercial Own and drive recovery volume targets You'll Succeed With 3-5 years of … analytics (Looker, Amplitude, Google Analytics, etc.) to inform strategic decisions Experience working with asset and device management tools (MDM, e.g., Apple Business Manager, Intune, Jamf, Kandji, AirWatch) Expertise in process design, KPI tracking, and operational reporting A self-starter mindset with high ownership and a drive for continuous improvement Collaborative and effective working style across cross-functional teams More ❯
term, you'll be responsible for designing, launching, and automating core recovery workflows (including integration with Apple Business Manager). Longer-term, you'll deliver sustained cost savings through process improvements, cross-functional dashboarding, and external supplier negotiations. This is a unique opportunity to take ownership of a greenfield operational area, with measurable impact and clear career growth into … recovery terms Partner with Legal to launch recovery notices and legal recourse workflows Deliver reporting dashboards for cross-functional visibility of recovery performance Reduce fraud and loss rates through process tightening and data-driven insights Champion continuous improvement , collaborating with Finance, Legal, and Commercial Own and drive recovery volume targets You'll Succeed With 3-5 years of … analytics (Looker, Amplitude, Google Analytics, etc.) to inform strategic decisions Experience working with asset and device management tools (MDM, e.g., Apple Business Manager, Intune, Jamf, Kandji, AirWatch) Expertise in process design, KPI tracking, and operational reporting A self-starter mindset with high ownership and a drive for continuous improvement Collaborative and effective working style across cross-functional teams More ❯
Manager requiredforisarapidlygrowingstartupattheforefrontofinnovationintheconnectivityindustrybasedinAurora,IL. Package $90,000 - $140,000 Bonus HealthInsurance 401kpensionplan AnnualPTO Opportunitiesforgrowthanddevelopment Monthlyteambondingexperiencesincludingfreelunches,activities,andevents. Inclusiveculturethatlistenstoandwelcomesdiverseperspectives. Key Responsibilities Lead and manage engineering programs across product development, automation, and process improvement. Collaborate across business units-including engineering, production, and operations-to define scope, timelines, and success metrics. Proactively identify and mitigate project risks, keeping initiatives on track and aligned … updates to stakeholders, including executive reporting and cross-functional communication. Contribute to scaling the business by developing repeatable processes, tools, and methodologies that improve execution and delivery. Champion continuous improvement by capturing lessons learned and incorporating them into future project planning. Requirements Bachelor's degree in Electrical, Mechanical, or Computer Engineering (or related discipline). Proven experience leading technical … suppliers. Technical problem-solving skills, including the ability to debug and resolve complex engineering issues. Experience creating detailed project plans, tracking progress vs. milestones, and reporting KPIs. A continuous improvement mindset with a drive for process innovation and operational excellence. Commutable to Aurora, IL More ❯
Beknopte motivatie toevoegen Our client is an international manufacturer of electric cars that recently entered the European market. Our client is seeking a hands-on Consultant (Process Manager/Project Manager) to lead crossfunctional initiatives that strengthen our operational readiness as we expand into new markets - with a strong focus on processes and IT system alignment. The focus is … on stabilizing and improving the end-to-end order-to-cash (O2C) process, ensuring our business growth is supported by scalable operations, clear ownership, well-defined processes, and the right IT support in place. This is a high-impact role focused on enabling scalable and efficient operations through clear ownership, process clarity, and cross-departmental collaboration. This is … what you will do: • Lead the coordination and execution of operational improvement initiatives across multiple departments • Work closely with business and IT stakeholders to identify root causes, define solutions, and track implementation progress • Document and standardize key operational processes • Set up and maintain a structured project tracker, with clear ownership, deadlines, and regular follow-up • Define and implement control More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
Oversee daily support operations including incident resolution, service requests, and hardware/software troubleshooting. Ensure adherence to ITSM processes and SLAs, using tools such as ServiceNow. Identify and implement process improvements to enhance service delivery and efficiency. Stakeholder Engagement Build and maintain strong relationships with client stakeholders, acting as the primary point of contact for escalations and service reviews. … on-site environment. Strong understanding of ITSM tooling and processes (e.g., ServiceNow). Solid technical background in hardware/software support, networking, and remote troubleshooting. Demonstrated ability to drive process improvements and document operational workflows. Excellent interpersonal and communication skills, with a focus on stakeholder and customer engagement. Ability to manage conflicting priorities and maintain service quality under pressure. … feel equal and supported. We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly. Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has a prefer not More ❯
Bolton, Lancashire, England, United Kingdom Hybrid / WFH Options
MBDA
engineering and the wider manufacturing team Use of SAP to extract, understand and interpret data and communicate cause and effects based on actions/decisions taken Review of Engineering process to ensure they align and deliver a robust MRP output First line support for daily issues Have involvement in the Operational excellence master data work stream to promote data … integrity across the ERP environment Generating and distributing KPI packs Generation and Execution of Auditing strategies for master data including material masters, BOMS and routings Define and implement the process for inputting routing times into routings allowing for SAP to manage capacity and scheduling functionality Understand and define the process of creating new assembly structures from the deliverable … level down to sub component. Work with cross functional business teams to identify and implement process improvements which better support the use of SAP with a key focus on customer delivery Create and review detailed requirement analysis document and functional specifications based on business requirements Work with the outsourced support partner to identify, develop, implement, test, and support enhancements More ❯
Redhill, England, United Kingdom Hybrid / WFH Options
Elvis Eckardt Recruitment
visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends across cases and initiate process improvements Deliver onboarding and training for 1st and 2nd line support staff Support MoD programme rollouts and documentation standards Support obsolescence planning and spare part procurement Be willing to … coordination or obsolescence management experience What We Offer: Key technical position in a secure, mission-critical support environment Interaction with senior MoD and government stakeholders Opportunities to drive service improvement initiatives and shape process standards Supportive team culture and structured onboarding Competitive salary and benefits package Application Process: Please submit your resume and a cover letter detailing More ❯
Ilkeston, Derbyshire, East Midlands, United Kingdom
Core Control Solutions Limited
activities, and troubleshooting procedures, ensuring comprehensive documentation. Training and Support: Empower end-users and support personnel by training them on the operation, maintenance, and troubleshooting of control systems. Continuous Improvement: Stay ahead of industry trends, emerging technologies, and best practices, and actively contribute to process improvements and innovation. Location & Working Hours: You will be based at our head More ❯
Newcastle Upon Tyne, Tyne and Wear, North East, United Kingdom
Reed Technology
to join its operations team, focusing on enhancing the quality of IT service processes and managing internal knowledge resources. This is a key role for someone passionate about continuous improvement, service excellence, and knowledge sharing. Key Responsibilities: Monitor and improve the quality of IT ticketing processes Develop and maintain a centralised knowledge base Identify and implement process improvements … management systems Experience within a similar role Familiarity with ITIL principles and service management frameworks Analytical mindset Excellent communication and documentation skills Proven ability to lead training and drive process improvements If you're a proactive and detail-oriented professional looking to make a real impact in service delivery, we'd love to hear from you. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Core 3 Ltd
an exciting opportunity to join a highly regarded professional services business during a period of sustained growth and systems transformation. With a collaborative culture and a focus on continuous improvement, the finance team plays a key role in driving efficiency and enabling better decision-making across the business. They offer flexible hybrid working (typically 40-60% in the office … Finance Systems Team and play a critical role in modernising the firm's financial systems. Reporting to the Finance Systems Manager, you'll lead on upgrades, reporting enhancements, and process automation. You'll work closely with colleagues in Finance and Technology to ensure that core systems run smoothly and are continually improved to meet business needs. Key responsibilities include … Identifying and implementing finance systems and process improvements, reducing manual input and improving data quality. Managing the performance and upgrades of key financial systems, including the firm's Practice Management System. Developing and improving reporting capabilities using SQL and SSRS. Supporting key finance transformation projects, including system implementations and automation initiatives. Providing second-line systems support and delivering user More ❯
where necessary. Contribute to ITSM-driven initiatives, collaborating as a chapter to implement positive changes. Create and maintain Knowledge Base articles for team sustainability and support. Identify and recommend process improvements, supporting the chapter's continuous enhancement efforts. Stay informed about business changes and deployments, ensuring all operational impacts are documented and communicated. Manage problem cases, driving them to … resolution while providing regular updates. Support the access control process, enhancing workflows as opportunities arise. Key Skills and Experience Strong help desk or technical support background Familiarity with APIs and hands-on experience using Postman or similar API testing tools Experience in unit testing with a focus on continual improvement in API monitoring and performance A mindset geared More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Pontoon
where necessary. Contribute to ITSM-driven initiatives, collaborating as a chapter to implement positive changes. Create and maintain Knowledge Base articles for team sustainability and support. Identify and recommend process improvements, supporting the chapter's continuous enhancement efforts. Stay informed about business changes and deployments, ensuring all operational impacts are documented and communicated. Manage problem cases, driving them to … resolution while providing regular updates. Support the access control process, enhancing workflows as opportunities arise. Key Skills and Experience Strong help desk or technical support background Familiarity with APIs and hands-on experience using Postman or similar API testing tools Experience in unit testing with a focus on continual improvement in API monitoring and performance A mindset geared More ❯
innovative approach to risk management and long-term thinking, the company combines over a century of financial strength with a forward-thinking culture. It values diversity, inclusion, and continuous improvement, and is committed to supporting its people with the tools and environment they need to thrive. Your new role As a Procurement and Vendor Manager, you'll join the … Global Technology Services team based in London. You'll take ownership of the end-to-end procurement process, manage vendor relationships, and ensure contracts align with business goals. Your responsibilities will include negotiating contracts, issuing RFPs, monitoring vendor performance against SLAs and KPIs, and collaborating with legal, risk, and finance teams to ensure compliance. This is a dynamic role … offering the opportunity to drive process improvements and influence commercial outcomes. What you'll need to succeed 8+ years of experience in contract and vendor management, ideally within financial services Strong expertise in IT contract negotiation, vendor lifecycle management, and stakeholder engagement Excellent analytical, problem-solving, and decision-making skills High attention to detail and the ability to manage More ❯
Harrogate, North Yorkshire, United Kingdom Hybrid / WFH Options
Context Recruitment
who's eager to develop within a professional and fast-paced environment. You'll play a vital role in managing customer incidents, ensuring clear communication, timely resolution, and continuous improvement across their processes. Key Responsibilities: Handle customer incident escalations and provide timely updates Monitor VIP and sensitive tickets to prevent SLA breaches Document incident reports and contribute to processMore ❯
Business Analyst with strong MiFID Transaction Reporting expertise to support a leading consultancy on a fixed income transformation project. The end client is changing its fixed income transaction reporting process , and this role is critical to ensuring regulatory compliance through detailed analysis, documentation review, and recommendations. Key Responsibilities: Lead an end-to-end review of the fixed income transaction … reporting process in line with MiFID II requirements. Analyse existing processes, data flows, and reporting frameworks to identify compliance gaps and inefficiencies. Produce clear, actionable recommendations based on findings, supported by robust documentation. Engage with internal stakeholders including compliance, operations, and technology teams to validate and implement process improvements. Translate business needs into well-defined business requirements and More ❯
Newton Abbot, Devon, South West, United Kingdom Hybrid / WFH Options
West Country HR
paced and growing SME. Responsibilities Co-ordinate day to day activities and ensure alignment between Production and other Operational Support departments involved in the End-2-End customer fulfilment process, liaising with key stakeholders where appropriate Facilitate close collaboration between teams to ensure customer orders are serviced in a timely manner Proactively strive for process improvements with implementation … the health, safety and welfare of employees and visitors in the workplace Develop reporting metrics to assess production output, wastage, OTIF metrics and product failure rates Oversee product returns process and ensure proactive preventative measures are taken to reduce failure rates/improve quality Lead on cost down initiatives Stock management for both UK sites, ensuring FIFO processes and More ❯
and development of finance technology solutions : Integrating new features and services across global platforms to support business growth and innovation. Provide expert guidance on finance systems best practices : Influencing process improvements and ensuring solutions align with industry standards. Architect and deliver scalable solutions: Across both cloud-based and specific environments, tailored to business needs and future-ready strategies. Oversee … technical problem-solving and support : Ensuring smooth delivery, integration, and ongoing performance of finance systems. Mentor and guide cross-functional teams : Fostering collaboration, maintaining technical standards, and driving continuous improvement across internal and external partners. Engage with stakeholders and strategic partners : Translating business requirements into effective technical designs while ensuring quality, compatibility, and customer satisfaction. Skills and Experience Required … architecture and transformation. Leadership in Finance Architecture: Demonstrated success in senior or lead architect roles, with a deep understanding of end-to-end finance processes within SAP environments. Comprehensive Process Knowledge : Strong background in implementing and optimising key finance functions, including General Ledger, Accounts Payable/Receivable, Banking, Asset Accounting, Cost & Profit Centre Accounting, Internal Orders, Product Costing, Profitability More ❯