1 to 25 of 35 Remote Desktop Jobs in the UK excluding London

IT Support relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication … support Key Technical Background Office 365 Exchange SharePoint Azure Active Directory Microsoft Intune Microsoft Teams Windows Server(s), 2019, 2016, 2012, 2008 Active Directory DNS/DHCP Routing and Remote Access AD Connect Remote Desktop Services Microsoft Office Packages Network Switching VLAN’s Firewalls & Routers Port Forwarding Routing Ideal Background Previous working within an IT MSP More ❯

Level 3 operations, project delivery, and escalations . Career progression, technical training, and exposure to enterprise-level cloud infrastructure are all available as part of this role. Job Spec: Remote and Onsite Project Delivery: Implementation, configuration and support expertise with the following: Microsoft Hyper-V and failover clustering. Networking and firewalls (VLAN, NAT, ACL, VPN). Hardware and physical … server builds (CPU, RAM, Disk, Storage). Windows Server builds including domain controllers, remote desktop services, remote desktop gateway, group policy. Ability to troubleshoot Windows server performance. Skills and Qualifications: 5 years of technical experience Strong understanding Windows Server, and Hyper-V . Experience managing hybrid environments (on-prem and cloud). Hands-on with Veeam More ❯

configuring a new Domain Controller (DC). 4.Mail Server Transition: Migrating the existing mail system to a new Kerio Mail Server deployment. 5.User Access: Setting up and configuring new Remote Desktop Services (RDS) and application servers for the user base. 6.Documentation: Providing full, detailed documentation of the new environment and processes. Required Skills & Experience Essential Transport: Must possess … Direct experience implementing and migrating data to Kerio Connect (Kerio Mail Server) is highly advantageous. Networking/Directory: Strong knowledge of Domain Controller setup, DNS, DHCP, and Group Policy. Remote Access: Proven ability to configure and secure Remote Desktop Services (RDS) environments. Highly Beneficial: Practical experience with Linux server environments will be a significant advantage. Contractor Mindset More ❯

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

Helpdesk Lead: Lead, guide, and support the Helpdesk Team in managing the daily ticket workload and customer requests. Ensure service delivery aligns with defined processes, SLAs, and KPIs. Conduct remote investigation, diagnosis, and support for a variety of technical issues, including configuration and compatibility problems. Recreate or analyse customer issues to determine appropriate resolution, escalating to 3rd line colleagues … on-the-job training and maintain personal technical development. Technical Experience: Supporting and maintaining Windows domain environments Backup system monitoring and administration Multi-person IT support environments System alerts, remote diagnosis, and structured escalation practices Experience with the following technologies is highly desirable: Cloud services (e.g., Office 365, control panels) Remote support tools such as ScreenConnect Remote Desktop/Hosted Desktop environments Active Directory & Entra Backup systems Broadband and VoIP Windows Server and Windows desktop operating systems Mac support Mobile device support Ticketing platforms such as ConnectWise Manage Qualifications: GCSE Maths (Grade C or above, or equivalent) GCSE English Language (Grade C or above, or equivalent) GCSE Science or Computer-related subject (Grade More ❯

relating to technical issues involving Microsoft’s core business applications and operating systems. Technical support at a basic network level: WAN and LAN connectivity, routers, firewalls, and IT security Remote access solution implementation and support: VPN, Remote Desktop Services. Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets Communication More ❯

IT issues. Escalate unresolved issues to 2nd/3rd line or specialist teams. Log all incidents accurately in the ticketing system. Ensure timely updates and closure of tickets. Deliver remote troubleshooting using RMM tools. Occasionally visit client sites for hardware or network issues. Create, modify, and disable user accounts in Active Directory and Microsoft 365. Manage permissions and group … Apply patches and updates to maintain security compliance. Maintain accurate records of fixes, configurations, and client environments. Update knowledge base articles for common issues. Skills & Experience: Operating Systems: Windows (desktop & server), macOS Networking Basics: TCP/IP, DNS, DHCP, VPN, firewalls Active Directory: User account management, group policies Microsoft 365/Exchange: Email setup, troubleshooting Remote Support Tools … RMM platforms, remote desktop Basic Hardware Support: PCs, laptops, printers, peripherals Host telephony and SIP and VoIP Technologies Ability to identify and resolve common IT issues quickly with the use of ticketing systems (e.g., ServiceNow, ConnectWise, Autotask) Understanding of antivirus, patching, and basic cybersecurity principles. Benefits: 21 Days Holiday increasing to 22 days after 3 years and to More ❯

deployment of new laptops. Key Skills & Experience: Proven experience in an IT Support or Service Desk role. Strong knowledge of Windows 10/11, Microsoft Office 365, and general desktop support. Good understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, and switches). Experience supporting laptops and mobile devices across different hardware vendors (e.g., Dell, HP … Lenovo). Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, or Microsoft Remote Desktop). Excellent troubleshooting and communication skills, with a customer-first mindset. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator are desirable. More ❯

or equivalent work experience · Knowledge of Windows Server Platforms, Virtualisation technologies, Backup solutions, Networking technologies (LAN, WAN, and WLAN), Cloud technologies (Microsoft Azure and/or AWS), Active Directory, Remote Desktop Services, and Terminal Services · Experience with operating systems including Windows Server 2012+ and Windows 10 · Experience with PowerShell and scripting languages is a plus. · Exceptional communication skills More ❯

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in Schools team. This … hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless … WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager/Intune Solid understanding of Azure (including Azure AD and virtual machines) Remote Desktop Services Backup and recovery solutions across cloud and on-prem environments Previous expereince in an Education/MSP setting - preferred Full UK driving licence and access to More ❯

3rd Line IT Support Engineer Education Organisation - Stevenage (1 day office-based, 4 days remote/onsite) Salary: £35K-£38K (DOE) Benefits: Up to 10% pension | 28 days annual leave + bank holidays A leading education organisation based in Stevenage is seeking a skilled and proactive 3rd Line IT Support Engineer to join their Technology in Schools team. This … hybrid role offers a mix of office-based, remote, and onsite work supporting educational settings across the region. Position Overview: As a 3rd Line IT Support Engineer, you'll be a senior technical escalation point as well as contributing to technical project delivery. You'll work closely with internal teams, school stakeholders, and third-party providers to ensure seamless … WAN, Switching, Firewalls, VLANs) Advanced knowledge of Microsoft 365 (Exchange, SharePoint, Teams) Experience with Microsoft Endpoint Manager/Intune Solid understanding of Azure (including Azure AD and virtual machines) Remote Desktop Services Backup and recovery solutions across cloud and on-prem environments Previous expereince in an Education/MSP setting - preferred Full UK driving licence and access to More ❯

an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft 365 Security & Compliance Storage systems Microsoft Office Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware or other virtualisation platforms Data networking Remote Desktop More ❯

an IT-related subject or equivalent professional experience Full UK driving licence Clearly demonstrable experience in a similar IT infrastructure role. Strong knowledge of: Microsoft Entra Windows Server/Desktop Microsoft 365 Security & Compliance Storage systems Microsoft Office Systems monitoring platforms Desirable Skills Microsoft Azure (IaaS/PaaS) VMware or other virtualisation platforms Data networking Remote Desktop More ❯

heart of our Service Team, taking ownership of technical issues and ensuring our clients get fast, clear, and effective support. You will: Diagnose and resolve 2nd line issues via remote support Work with clients to fully understand and recreate problems Escalate complex issues to 3rd line colleagues when needed Monitor open tickets and drive them through to resolution Support … calm, clear, confident Ability to juggle priorities without losing focus Experience supporting organisations of roughly 20–500 users Full UK driving licence Technical Skills You'll Use Daily: Windows Desktop & Server OS Office 365 & cloud control panels Desktop support & fault diagnosis Networking, broadband, VoIP Mobile device support Backup monitoring platforms Virtual/remote desktop solutions Qualifications More ❯

Act as the second-level point of contact for complex technical issues that are escalated from the 24/7 Service Desk, ensuring issues are resolved efficiently and effectively. Remote Team Collaboration Provide on-site support for remote teams, including Networking and Intel, as needed, to facilitate the smooth operation of remote and hybrid work environments. Project … preferably at Diploma level. Equivalent combinations of education and experience will also be considered. Technical Skills Hardware Support Demonstrate proficiency in supporting a wide variety of hardware, including Windows desktop and laptop PCs, Wyse terminals, office and label printers, and mobile devices such as iPhones, Android smartphones, mobile scanners, and handheld terminals. Communications & Connectivity Experience in LAN support and … cabling infrastructure. Ability to provide telephony support where necessary. Deliver remote access solutions for third-party logistics (3PL) partners. Support mobile connectivity tools, including mobile hotspots and 4G cards. Operating Systems Possess strong working knowledge of Windows 11, ensuring effective support and troubleshooting for end users. Software and Systems Management Familiarity with Intune, Microsoft Endpoint Configuration Manager (MECM), CrowdStrike More ❯

Act as the second-level point of contact for complex technical issues that are escalated from the 24/7 Service Desk, ensuring issues are resolved efficiently and effectively. Remote Team Collaboration Provide on-site support for remote teams, including Networking and Intel, as needed, to facilitate the smooth operation of remote and hybrid work environments. Project … preferably at Diploma level. Equivalent combinations of education and experience will also be considered. Technical Skills Hardware Support Demonstrate proficiency in supporting a wide variety of hardware, including Windows desktop and laptop PCs, Wyse terminals, office and label printers, and mobile devices such as iPhones, Android smartphones, mobile scanners, and handheld terminals. Communications & Connectivity • Experience in LAN support and … cabling infrastructure. • Ability to provide telephony support where necessary. • Deliver remote access solutions for third-party logistics (3PL) partners. • Support mobile connectivity tools, including mobile hotspots and 4G cards. Operating Systems Possess strong working knowledge of Windows 11, ensuring effective support and troubleshooting for end users. Software and Systems Management • Familiarity with Intune, Microsoft Endpoint Configuration Manager (MECM), CrowdStrike More ❯

high availability of key services to their end users. Key responsibilities: Responsible for management of Microsoft 365 and Azure cloud services, support Windows-based web and business applications, manage Remote Desktop Services (RDS) and RemoteApp, oversee DNS, SSL/TLS certificate management, handle all backups, updates, patching, and security maintenance, ensure system performance, availability, and disaster recovery, contribute … engineering Educated to degree level in Computer Science or relevant certifications Solid skills across Windows Server, Linux, Azure, networking, and VMware/Hyper-V and SQL. Strong knowledge across Remote Access, Web Tech, Databases, Networking and Storage Manage compliance i.e. ISO 27001 and GDPR. A team-oriented mindset with problem-solving ability and excellent communication skills Previous experience within More ❯

high availability of key services to their end users. Key responsibilities: Responsible for management of Microsoft 365 and Azure cloud services, support Windows-based web and business applications, manage Remote Desktop Services (RDS) and RemoteApp, oversee DNS, SSL/TLS certificate management, handle all backups, updates, patching, and security maintenance, ensure system performance, availability, and disaster recovery, contribute … Educated to degree level in Computer Science or relevant certifications Solid skills across Windows Server, Linux (RHEL), Azure, networking, and VMware/Hyper-V and SQL. Strong knowledge across Remote Access, Web Tech, Databases, Networking, Storage and Security/Compliance A team-oriented mindset with problem-solving ability and excellent communication skills Previous experience within the legal sector or More ❯

deployment, Azure AD Join, AD Connect, SharePoint Online, DLP, MDM. Strong troubleshooting and root cause analysis capabilities. Desirable Skills Exposure to alternative cloud platforms (AWS, Google Cloud) Experience with remote desktop technologies (VDI, AVD, Citrix, Terminal Services) Strong storage knowledge (iSCSI, SAN, NAS) PowerShell scripting capabilities Networking certifications (e.g., CCNA, Network+) Experience with automation tools such as Puppet More ❯

analysis and use of tools & commands such as ping, tracert, nslookup, ipconfig, netstat, arp, telnet. Managing and troubleshooting software licensing systems (e.g., FlexLM, RLM, or similar). Use of remote desktop and support tools (e.g., TeamViewer, RDP, GoToAssist). Set up & managing virtual machines, specifically using Microsoft Hyper-V. Basic hardware troubleshooting (desktops, laptops, peripherals). Any exposure … from modern, spacious offices in central Stroud, within easy reach of the rail & bus stations plus A419, A46, M5 etc for a commute from Cirencester, Gloucester, Cheltenham or Stonehouse. Remote/home working is on offer however, you will need to be based within a 30 minute commute of the office in case of callouts (during daytime hours). More ❯

This is an exciting opportunity for a Software Support Engineer to join a forward-thinking organisation where you’ll play a key role in delivering high-quality software support, remote installations, and ongoing system improvements.In this role, you’ll support a suite of business-critical software applications — helping users, resolving issues, ensuring reliability, and working closely with development teams … technical team, with opportunities to expand your skills, contribute to new features, and help shape processes. What You’ll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software and system issues. Delivering remote … networking fundamentals. Confident working with Windows and Windows Server environments. Experience with MS SQL, including replication and linking client machines to central databases. Knowledge of networking principles, IIS, and remote access tools (VPN/VNC). Ability to work independently, prioritise tasks, and meet deadlines. Proactive attitude with a strong work ethic and eagerness to learn. Beneficial Skills Broader More ❯

This is an exciting opportunity for a Software Support Engineer to join a forward-thinking organisation where you'll play a key role in delivering high-quality software support, remote installations, and ongoing system improvements. In this role, you'll support a suite of business-critical software applications — helping users, resolving issues, ensuring reliability, and working closely with development … technical team, with opportunities to expand your skills, contribute to new features, and help shape processes. What You'll Be Doing Providing 2nd-line technical support via email, phone, remote desktop and in person. Monitoring a support mailbox and ticketing system to ensure timely, high-quality responses. Troubleshooting, reproducing, and diagnosing software and system issues. Delivering remote … networking fundamentals. Confident working with Windows and Windows Server environments. Experience with MS SQL, including replication and linking client machines to central databases. Knowledge of networking principles, IIS, and remote access tools (VPN/VNC). Ability to work independently, prioritise tasks, and meet deadlines. Proactive attitude with a strong work ethic and eagerness to learn. Beneficial Skills Broader More ❯

goals.• User Setup & Daily Operations: Support new user onboarding and participatein the day-to-day activities of a busy IT department. Qualifications & Skills• Printer installs via duplication on a remote desktop systemSenior IT Support Technician profile• A technical IT qualification or equivalent hands-on experience• Experience of supporting IT within a manufacturing environment• Strong communication and interpersonal skills More ❯

. Requirements Experience working as an IT Support Engineer or in a role where you have provided IT support over multiple sites. Knowledge of Service Desk (by Manage Engine), Remote Desktop, Intune, Windows Server, Windows Defender for Endpoint Enthusiastic, organised and good time management Good communicator with leadership skills and the ability to develop a team Excellent working More ❯