1 to 25 of 51 Service Desk Analyst Jobs in the UK excluding London

Service Desk Analyst (Customer Service Helpdesk) Location: Farnborough Business Park (Office based role) Working pattern: 4 days on/4 days off shift pattern (Rotating shifts, 7am-7pm/7pm-7am) Job type: Full time, Permanent Competitive starting salary - Uncapped overtime options - 20% salary uplift … shift work - Full training and development included - 25 days annual leave Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent/Helpdesk Operator) to join our growing Customer Service team at our new office in Farnborough . We have numerous prestigious managed ...

Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work … client environments. If youve also worked in the following roles, wed also like to hear from you: Tier 2 IT Support Engineer, Second Line Service Desk Analyst, IT Helpdesk Analyst, Technical Support Analyst, Infrastructure Engineer PLEASE NOTE: This role will combine remote and onsite support ...

summary 37.5 hours per week This is an exciting opportunity to working within the Service Desk Team at South West Yorkshire Partnership Teaching NHS Foundation Trust. The service desk analysts are the first point of contact between the Digital and Technology Services and our customers … worked in an IT environment and have an interest in problem solving along with knowledge of Microsoft products including Office and Active Directory. The Service Desk functions is looking to grow and evolve, so the ability to embrace change and maintain a positive outlook is essential, along with ...

Excellent opportunity for a Service Desk Analyst to join a leading IT and Communications service provider in the South West. Job Title: Service Desk Analyst Job Type: Permanent; Full Time Salary: £25,000 - £30,000 Location: Exeter About the Service Desk Analyst role : Join a constantly growing team in a company that has clients across the UK and beyond with a penchant for progression. You will be working with clients on a daily basis, supporting their continued success via our ticketing platform and remote support software as well ...

Service Desk Engineer/1st Line Support IT Helpdesk Analyst Do you have First Line IT Support experience, looking to progress into a Second Line role? Or do you have excellent remote customer service skills with an interest in all things IT and Technical … Join a growing customer success team providing IT support, helpdesk services and technical support within a successful software environment, developing troubleshooting and customer service skills. If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Customer Service Agent ...

Senior Service Desk Analyst Programme Name: LCST Location: Bristol, UK (Working on site at Emersons Green, Bristol a minimum of 3 days a week) Hours: MondayFriday, 08:0017:00, (8 hour shifts) Are you ready for your next career challenge?.. Role Overview: Leidos are seeking … experienced Senior Service Desk Analyst who will be responsible for delivering high-quality technical support across the LCST programme. This role provides advanced incident and problem management, supports ITIL-aligned processes, and acts as a technical escalation point for the Service Desk and operational teams. ...

Service Desk Analyst - £31k - Hybrid Work About the Role We are seeking a customer-focused Service Desk Analyst to provide high-quality IT support to both head office and remote/site-based staff. You will play a key role in ensuring IT services … delivered efficiently, professionally, and in line with agreed service levels and defined processes. This is an excellent opportunity for an experienced Service Desk professional who thrives in a fast-paced environment and enjoys solving technical problems while delivering outstanding customer service. Key Responsibilities Record, prioritise, and manage ...

Portfolio are proudly representing our client, a market leading SaaS business in their search for a Service Desk Analyst. Dealing with external software users, you will be the first line of support for those experiencing issues with the App or On-line platform. You will have good levels … technical ability, good customer service skills and capability to explain things simply to non-technical people! This is an ideal entry level role for anyone looking to progress in a service desk role with the relevant knowledge and experience! Purpose We are looking for a highly capable ...

Senior 1st- 2nd Line Support/Service Desk Analyst/IT Support – Based in Manchester- Mon – Fri needed to provide end user support – Hybrid role. As 1st- 2nd Line Support/Service Desk Analyst/IT Support you should have some of the following …/11, Microsoft Office 365, Active Directory any experience with Group Policy & SCCM will be an advantage. Successful 1st- 2nd Line Support/Service Desk Analyst/IT Support need to have excellent communication skills, strong and logical troubleshooting/diagnostic’s ability, be resourceful, with ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. Youll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and French* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - Swedish Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and Swedish* Key Responsibilities Address ...

Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and French* Key Responsibilities Address ...

Description Service Desk Analyst - French Speaking UK and Ireland Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Reporting to the Team Lead, Service Desk, this role acts … support via phone, portal, chat, and handling non-critical escalations. You’ll log, troubleshoot, and resolve incidents or route them appropriately while maintaining high service quality and documentation. *This is a bilingual position where we are looking for fluent speaking/writing of English and French* Key Responsibilities Address ...

Service Desk Analyst (Hybrid Edinburgh) Head Resourcing is pleased to bring you an exciting Service Desk Analyst position based in Edinburgh. This role will provide IT support to the end-user community, ensuring incidents and service requests are resolved within agreed service … strong technical ability and a customer-focused approach. Key Responsibilities: Act as a single point of contact for end users for IT incidents and service requests Record and manage all requests accurately through the IT service management system Gather clear and detailed information to diagnose and resolve issues ...

Service Desk Application Support Analyst An excellent opportunity to join a progressive technology organisation providing specialist software solutions for the social housing sector. You’ll work on a busy helpdesk, supporting web-based business applications and developing your technical skills. If you’ve also worked … following roles, we’d also like to hear from you: IT Support Engineer, Systems Analyst, Helpdesk Analyst, Technical Support Specialist, Service Desk Technician. PLEASE NOTE: Although you will be supporting a bespoke software application on a busy helpdesk, this is NOT a traditional IT Support role. ...

Role: Service Desk Analyst (SC Clearance Required) Job Type: Permanent Location: Warrington, United Kingdom Join us as a Service Desk Analyst - this is a great opportunity to grow your experience in a fast-growing global IT company. Careers at TCS: It means more … brightest global minds in the industry. Support many of the biggest brands in the UK and worldwide. Job Purpose and primary objectives The IT Service Desk and Request Management Analyst will be the first point of contact for providing technical support to the accounts designated users. Activities ...

Title: L1 Service Desk Analyst Location: Warrington, UK (Onsite) Security Clearance: Required Active SC (Security Check) Role Overview The L1 Service Desk Analyst provides frontline IT support for end-users at sites across the UK & Europe, resolving common technical issues efficiently while adhering … onsite role ensures minimal downtime for critical systems in security-sensitive environments, logging incidents accurately and escalating when needed. Success relies on strong customer service, basic troubleshooting skills, and maintaining compliance with government security standards. Key Responsibilities Answer inbound support calls/emails via service desk tools ...

Service Desk Analyst | Bideford or Norwich | Contract | £180-220 per day | Inside Scope I’m currently partnered with a well-established travel organisation that’s looking to bring on a Service Desk Analyst on a contract basis. This role sits within a busy … service desk team, providing 1st and 2nd line support to end users in a fast-paced environment. You’ll be handling hardware/software issues, supporting business operations, and working across technologies including Microsoft, Apple, and Linux. They’re ideally looking for candidates with: 2+ years’ IT support ...

Company: A highly successful MSP (IT managed service provider) who specialise in Cloud, Infrastructure and Security supporting a wide variety of clients. They truly believe in delivering high levels of customer service and building long term relationships. We’re looking for a Service Desk Analyst to join our team and play a key role in delivering exceptional IT support and service to the Company’s clients. About the Role We’re seeking an experienced Service Desk Analyst to join our Service Delivery Team, providing first-line IT support ...

Title: IT Service Desk Analyst Location: Barrow-in-Furness (5 days a week on site) Salary: £30,000 to £35,000 Benefits: Generous Pension, Great Annual Leave, Life Cover This is a fantastic opportunity for someone with a couple of years' experience of 1st and 2nd line … support on an IT Service Desk to become a service desk lead mentoring one member of the team. Management or team lead experience is not required as they are happy to train you up in this, but you will need to have the desire and aptitude ...

Service Desk Analyst THIS ROLE IS WORKING FROM HOME, BUT MUST BE IN COMMUTABLE DISTANCE FOR LIVINGSTON FOR 1 X MONTHLY MEETINGS Role involves oncall and supporting a 24x7x365 support service Excellent career opportunities for someone who wants to build their career in IT. THE COMPANY … They support customers in the commercial, public, and retail sectors across the UK. THE ROLE: You will be working as part of a UK service desk providing 1st line support for external customers with iT issues. You will provide a 1st fix, or escalate to 2nd/ ...

Service Desk Analyst Location: Motherwell, ML1 Salary: £25,000 per annum (depending on experience) Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment The Digital team have an exciting opportunity to join them as a Service Desk … tools and updates. Maintaining ICT asset registers, including mobile numbers, device locations and warranty records; coordinate delivery and returns with staff and suppliers. Providing Service Desk support, resolving hardware, software, mobile, printer, telephony (BT Cloudworks) and network issues, including on-site support where required. Deploying and managing applications ...

Service Desk Analyst Location: Motherwell, ML1 Salary: £25,000 per annum (depending on experience) Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment The Digital team have an exciting opportunity to join them as a Service Desk Analyst click apply for full job details ...