IT Support & Web Specialist The Opportunity We're looking for an IT Support & Web Specialist to join our growing support team. In this role, you'll provide a mix of IT helpdesk support and web/domain administration , working directly with clients and internal teams to resolve issues quickly and effectively click apply for More ❯
Technical SupportSpecialist Department - New Product Development/Technical Our client is a leading UK supplier of Window & Door Hardware and ancillary products. Reporting to - Technical Manager To be the front-line technical support for our customers To be the front-line technical support for our internal & external sales teams To maintain our library of profile … related documentation To support the te click apply for full job details More ❯
leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential. Job description: To support the Global IT User Support team, we are looking for a committed and skilled IT User Support Specialist. Due to our internationalization strategy, the User Support team must cover some other global locations remotely. Therefore, we are looking for a competent, responsible and independent person who helps us make this Global IT User Support Team a success. This requires close cooperation with all IT team members and users worldwide. You will be part of a warm, friendly and welcoming culture within the Edinburgh Office … Your key tasks: Respond to user inquiries and provide technical assistance Troubleshoot hardware, software, and network issues Manage employee onboarding/offboarding (access, devices, accounts). Provide ad-hoc support for meeting rooms Prioritize and resolve IT concerns and escalating serious issues to relevant stakeholders Documentation of systems, procedures and processes and provide accurate information and guidance on IT More ❯
Job Title: Technical SupportSpecialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: 14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and … operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional … and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to More ❯
Job Title: Technical SupportSpecialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: £14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and … operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional … and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to More ❯
Solihull, West Midlands, West Midlands (County), United Kingdom
Randstad Delivery
Job Title: Technical SupportSpecialist Contract Type: 12 months Work Pattern: Hybrid - 1 day from home, 4 days in the office (after training) Salary: £14 per hour Location: Solihull, B90 8AJ About the Role Based in the Solihull office, you will join a team of Technical Support Specialists (TSSs) providing remote technical guidance on the use and … operation of CRM products to healthcare professionals and internal departments. Full technical training will be provided. Key Responsibilities Deliver technical support services in Remote Patient Monitoring and CRM devices. Provide accurate technical information to customers in response to inquiries and field reports. Support field Clinical Specialists and Territory Managers with sales support, remote care, device management, regional … and clinical assistance to Regulatory Affairs personnel when required. Collaborate with international teams to resolve product and clinical issues involving overseas customers. What You'll Need Experience in a support, troubleshooting, or customer service role (degree preferable). Strong customer engagement and interpersonal skills. Excellent verbal and written communication skills. Proficiency in using analytical tools and software. Ability to More ❯
clients IT systems, infrastructure, and software applications, ensuring seamless internal operations and external communications. This includes overseeing computers, networks, websites, databases, and the TruOffice platform. Key Responsibilities: Network & Systems Support Maintain and troubleshoot internal communications networks (LAN/WAN/Wi-Fi). Monitor system performance, backups, and data security. Ensure reliable internet access and network connectivity across the … organization. Website Management Oversee the functionality, updates, and basic troubleshooting of company websites. Liaise with web developers or external agencies for more complex updates or redesigns. Hardware & Software Support Provide day-to-day support for desktops, laptops, printers, and other hardware. Install, configure, and update operating systems and business-critical software. Manage software licenses and ensure compliance. TruOffice … System Management Support and administer the TruOffice platform. Act as the key internal contact for TruOffice-related issues or updates. Train staff on how to use TruOffice efficiently. Database & CRM SupportSupport the management and maintenance of internal databases and CRM systems. Ensure data integrity, backup procedures, and controlled access. General IT Support Serve as the More ❯
Client SupportSpecialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯
Client SupportSpecialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯
london (city of london), south east england, united kingdom
Eden Recruitment Ltd
Client SupportSpecialist – Disputes This is a client-facing position within the Solution Operations team, offering hands-on experience supporting legal teams with electronic bundle management across Litigations, Arbitrations, Inquests, and Inquiries. You’ll work closely with internal departments in a fast-paced, collaborative environment, helping to deliver an effective external service while contributing to the development of … is looking for a bright, proactive, and tech-savvy individual who’s keen to grow within the team and build a long-term career. Key Responsibilities: • Provide disputes technology support, including uploading and organising electronic documentation per client instructions • Liaise directly with solicitors and barristers via phone and email, advising on best practices and resolving technical queries • Conduct quality … Excellent communication skills and confident telephone manner • Proficiency in Microsoft Office (especially Excel) and Adobe Acrobat • Interest in technology, systems, and process improvement • Experience in a professional, client-facing support role (legal tech preferred) • Willingness to learn and use initiative • Ability to work independently and as part of a team Working Hours: Rotating weekly shifts: Between 8am - 7pm Benefits More ❯
Our client, a rapidly growing innovator in AI-powered software solutions, is seeking proactive and motivated AI Product Support Specialists to join their expanding team. This is an exciting opportunity to start or advance your career in artificial intelligence while providing world-class support to businesses adopting cutting-edge AI technologies. What Youll Do Serve as the first … of contact for clients using AI software solutions Troubleshoot product issues, provide solutions, and ensure customer satisfaction Collaborate with technical teams to resolve complex cases and improve system performance Support clients with onboarding, training, and product usage best practices Gather feedback to help enhance products and user experience Whats on Offer Excellent salalry. Comprehensive training on AI systems, tools … and support workflows no technical background required. Ongoing mentorship and career development in a rapidly evolving tech sector. The chance to work in a dynamic, high-growth environment with strong advancement opportunities. Who Were Looking For Excellent communication and problem-solving skills. A logical, customer-focused approach with strong attention to detail. Ability to stay calm and solution-oriented More ❯
Are you passionate about training, systems, and aviation? Draken Europe is seeking a dynamic Trainer & SupportSpecialist to join our Aerotrac Support & Training Team. You'll play a pivotal role in delivering high-quality ERP training across our organisation, supporting key business functions including Engineering, Logistics, Procurement, and Finance. This is a hands-on role where you … ll develop and deliver engaging training programmes, provide expert user support, and help shape the future of Aerotrac use across Draken Europe. Key Responsibilities Design, develop, and deliver a comprehensive Aerotrac ERP training programme. Provide in-person training at our Bournemouth HQ and other UK/international sites. Act as a key point of contact for Aerotrac user support … training with evolving business processes. Maintain training standards and continuously improve training effectiveness. Represent Draken in monthly meetings with the Aerotrac software developer (Tracware). Deputise for the Aerotrac Support Lead when required. What You'll Bring Train the Trainer qualification. Strong understanding of ERP systems and engineering practices. Excellent communication and presentation skills. Ability to deliver complex topics More ❯
IT SupportSpecialist – ContractASAP start OngoingBased near London Bridge On-site 5 days per week£300 - £350/day 9am – 5pmThis client requires candidates who are confident with Mac computers and using Okta An exciting opportunity to join a fast-growing, innovative tech company. You’ll be at the heart of their London office, providing hands-on IT … support and ensuring employees can work seamlessly every day.This role is ideal for a proactive, personable IT professional who thrives in a fast-paced environment and enjoys solving technical challenges across hardware, software, networking, and collaboration tools. WHAT YOU’LL DO: Provide high-touch IT support to employees, troubleshooting hardware, software, networking, and A/V issues Install … collaboration tools Manage SaaS access requests and administer core platforms, including SSO, device management, and enterprise applications Document IT policies, troubleshooting guides, and user instructions to enhance self-service support Identify recurring issues and recommend process or automation improvements Contribute to IT projects from research through implementation Build trust with senior and non-technical stakeholders by simplifying complex IT More ❯
As a Customer SupportSpecialist, you will be responsible for ensuring that customer queries, problems and complaints are responded to in a high-quality and timely manner, contributing to customer retention, advocacy and expansion.What you’ll be doing: Engaging effectively with both new and long-standing customers across live chat, email, phone, and video channels, including participation in … drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone interactions, clear writing, and quick typing skills to … to 41) & options to buy and sell Discretionary bonus Private healthcare Paid lunch break Enhanced family-friendly benefits £500 per year to spend on learning and development Eye health support Paid time off for volunteering Fortnightly work events, monthly department lunches, bi-annual company events And if this wasn’t enough, we have plenty more, less exciting, but equally More ❯
York, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
AIBO RECRUITMENT LTD
As a Customer SupportSpecialist, you will be responsible for ensuring that customer queries, problems and complaints are responded to in a high-quality and timely manner, contributing to customer retention, advocacy and expansion. What you'll be doing: Engaging effectively with both new and long-standing customers across live chat, email, phone, and video channels, including participation … drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone interactions, clear writing, and quick typing skills to … to 41) & options to buy and sell Discretionary bonus Private healthcare Paid lunch break Enhanced family-friendly benefits £500 per year to spend on learning and development Eye health support Paid time off for volunteering Fortnightly work events, monthly department lunches, bi-annual company events And if this wasn't enough, we have plenty more, less exciting, but equally More ❯
middlesbrough, yorkshire and the humber, united kingdom
AIBO RECRUITMENT LTD
As a Customer SupportSpecialist, you will be responsible for ensuring that customer queries, problems and complaints are responded to in a high-quality and timely manner, contributing to customer retention, advocacy and expansion. What you'll be doing: Engaging effectively with both new and long-standing customers across live chat, email, phone, and video channels, including participation … drive, enthusiasm, and a hunger to keep learning and growing. What we're looking for: 6 months to 1 year of experience in a customer-facing role, such as support, retail, or hospitality, where assisting customers and resolving issues was a key focus. Exceptional written and verbal communication; confidence in phone interactions, clear writing, and quick typing skills to … to 41) & options to buy and sell Discretionary bonus Private healthcare Paid lunch break Enhanced family-friendly benefits £500 per year to spend on learning and development Eye health support Paid time off for volunteering Fortnightly work events, monthly department lunches, bi-annual company events And if this wasn't enough, we have plenty more, less exciting, but equally More ❯
northamptonshire, midlands, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯
warwickshire, midlands, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯
carterton, south east england, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯
gloucestershire, south west england, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯
buckinghamshire, south east england, united kingdom Hybrid / WFH Options
MyGraduationClip Ltd
MyGraduationClip services a large number of institutions across multiple continents - aiming to provide the best experience possible in all corners of the globe. Role We are seeking a Customer SupportSpecialist to be the first point of contact for our clients and event participants. You will handle inbound queries via email and our ticketing system, ensuring issues are … resolved quickly, accurately, and with a friendly tone. Reporting to the Operations Lead, you'll not only answer queries but also help improve FAQs, flag recurring issues, and support operational delivery. During quieter months you'll work consistent part-time hours (between 10 to 20 hours per week), and during peak graduation season (June–August) you'll have the … Relationships Manager or Ops Lead. Customer Experience Deliver a warm, approachable, and supportive tone in all communication. Aim for "first-time resolution" — solving the problem fully in each reply. Support Processes & FAQs Use existing templates and FAQs to speed up responses. Contribute new FAQs and improve templates as recurring issues arise. Share insights on common queries with the Ops More ❯
Do you enjoy helping people get the best out of business systems? We’re looking for a Training & Systems SupportSpecialist to take ownership of ERP training and user support across multiple teams including engineering, logistics, procurement and finance. This role is ideal for someone who combines strong technical knowledge with the ability to explain complex processes … system, while also acting as a trusted point of contact for queries and support. Key Responsibilities Design and deliver training sessions tailored to different business areas. Provide hands-on support to system users, troubleshooting and resolving issues. Keep training content up to date as processes evolve. Build strong relationships with internal teams and external software partners. Travel to other … sites in the UK and internationally when required. Step in to support team leadership when needed. About You Qualified in training delivery (e.g. Train the Trainer or equivalent). Confident communicator who can adapt content for a wide range of audiences. Strong understanding of ERP systems and technical workflows. Comfortable working with detail while keeping an eye on the More ❯
St. Ives, Cambridgeshire, East Anglia, United Kingdom Hybrid / WFH Options
M Group
network repair and maintenance to keep everything in top shape. Want to come and be a part of it? What will you be doing? Magdalene is hiring a Service SupportSpecialist to join its Network Operations Centre in the UK. The role is hybrid, requiring 5 days per week at the HQ in St Ives, Cambridgeshire, with the … remainder remote. Youll support a key customer by delivering high-quality administration and customer service, assisting field engineers and contractors, managing maintenance schedules, and updating ticket systems. Responsibilities include monitoring site alarms and CCTV, maintaining trackers, producing reports, and ensuring smooth site transitions. Youll collaborate with NOC colleagues, engineers, and customers in a fast-paced environment. Additional tasks may … be assigned by management as needed to support operations. What youll bring? Excellent written and verbal communication skills are essential, along with strong attention to detail and accuracy. You must be able to manage your time effectively, prioritise urgent tasks, and meet tight deadlines. Exceptional customer service and a positive, solution-focused attitude are key to building strong relationships More ❯
Bristol, Somerset, United Kingdom Hybrid / WFH Options
ADLIB Recruitment
Remote-first role with flexible working hours. Opportunity to shape your role and contribute to product evolution. Join a fast-growing tech company expanding internationally. Were hiring a SaaS SupportSpecialist on behalf of a leading software provider in the Tech For Good sector click apply for full job details More ❯
Field Support Specialist. Barron McCann Ltd is an independent IT service provider offering a range of IT support services, from help desk through to rapid response on sight repair and maintenance; our customers are some of the most prestigious names on the high street. Main Duties and responsibilities: Carry out technical site visits as required for repairs on … to date, and responsible for introducing new processes and equipment as required The ability to have technical conversations and effectively challenge and question to ensure the correct outcome Provide support for engineer's development plans to improve their capabilities Be prepared and available to undertake any relevant training as required Provide a timely, polite and effective service Provide on More ❯