Swindon, England, United Kingdom Hybrid / WFH Options
Guardian Jobs
Technical SupportSpecialist, NFP PEOPLE 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Technical SupportSpecialist Are you a Technical Specialist with a background of providing second and third-line support? This is a great opportunity to join a fun technical team … and develop in your career. Position: Technical SupportSpecialist Location: Swindon/Hybrid Hours: Full-time Salary: £34,000 to £38,000 per annum Contract: Permanent Closing Date: Sunday 29 June 2025 Interview Date: The first round is online on 8 July 2025, and the second round is in person at the Swindon office on 16 July 2025. … The Role Part of the Technology team, this role involves the provision of systems support on a range of systems. This role supports the full range of Technology Support Desk duties, and you will be one of the first points of contact for all staff. Your main duties will be responding to calls, recording and resolving issues and More ❯
Join to apply for the Senior IT SupportSpecialist role at Cloud Imperium Games 1 day ago Be among the first 25 applicants Join to apply for the Senior IT SupportSpecialist role at Cloud Imperium Games We are a crowdfunded company and have a dedicated and enthusiastic community of backers who are helping us create … Sim Ever”. We want to build the best we can deliver and we believe wholeheartedly in the value of exceptional diverse talent. We're seeking a Senior IT SupportSpecialist to join our team at Cloud Imperium Games, supporting our global workforce with their technical queries and challenges. As part of a collaborative environment, you'll be … the frontline support for hardware, software, and app-related issues, ensuring an exceptional end-to-end employee experience through calls, emails, and chats. We use tools such as Jira, Confluence and the M365 package to manage our work and we value service excellence, teamwork and enthusiasm for cool tech. Founded in 2012, Cloud Imperium Games creates cutting-edge videogames More ❯
Genesis. Our extensive product range serves a variety of reserve power applications and consistently delivers the most effective, powerful and reliable batteries available. Job Purpose Reporting to the IT Support Lead UK, the IT SupportSpecialist will support end users across infrastructure and business applications as part of the EMEA team. The role covers four UK … offices and remote support across EMEA, with UK travel expected once per quarter Essential Duties and Responsibilities -Supporting end user Windows and MS Application support -Providing local IT Support at UK Locations -PC/Laptop/Mobile installation and configuration -User Account Management and Networking -Ensuring calls/tickets are managed in accordance with procedures and SLA …/Experience/Qualifications requirement -Advanced IT knowledge with strong experience in computer hardware and Windows operating systems -Hands-on experience supporting Windows 11 or completion of Windows 11 support training -ITIL 4 Foundation certification (or equivalent knowledge/experience with IT service management best practices) -Windows operating systems and Active Directory experience essential -Knowlegde/understanding of IT More ❯
Technical SupportSpecialist In this role the Technical SupportSpecialist will improve the after sales end-customer satisfaction via the implementation of the company’s after sales strategic plan. They will strengthen the after sales presence in the UK & Ireland dental market and promote sales through after sales successes. They will support Dentsply Sirona’s … equipment dealers’ network and the end user customers with Dentsply Sirona Connect Technology Solutions (CTS). Role and Responsibilities Ensure aftersales end customer satisfaction for the whole product portfolio. Support the existing dealer network as a technical specialist for the whole product portfolio, through on-site customer visits and remote support activities, including helpline assistance. Implementation of … technical trainings and support for dealer service engineers in the UK. Delivery of product trainings for end users. Record and track all pertinent information received on product problems and complaints. Maintain Showroom equipment. Preparation of and participation in trade fairs. Participate in company’s after sales projects. Travel to attend customer facing events. Ensure all Technology Services related tools More ❯
Technical SupportSpecialist In this role the Technical SupportSpecialist will improve the after sales end-customer satisfaction via the implementation of the company’s after sales strategic plan. They will strengthen the after sales presence in the UK & Ireland dental market and promote sales through after sales successes. They will support Dentsply Sirona’s … equipment dealers’ network and the end user customers with Dentsply Sirona Connect Technology Solutions (CTS). Role and Responsibilities Ensure aftersales end customer satisfaction for the whole product portfolio. Support the existing dealer network as a technical specialist for the whole product portfolio, through on-site customer visits and remote support activities, including helpline assistance. Implementation of … technical trainings and support for dealer service engineers in the UK. Delivery of product trainings for end users. Record and track all pertinent information received on product problems and complaints. Maintain Showroom equipment. Preparation of and participation in trade fairs. Participate in company’s after sales projects. Travel to attend customer facing events. Ensure all Technology Services related tools More ❯
TEAM/ROLE: Application SupportSpecialist WHO WE ARE: Goldman Sachs is a renowned global investment banking, securities, and investment management firm founded in 1869. Headquartered in New York, we have offices in major financial centers worldwide. We prioritize client interests and uphold values of integrity, excellence, innovation, and teamwork. TEAM OVERVIEW: The FICC team operates in a … experience, and a commitment to resolving technical issues efficiently. Responsibilities include managing incidents, identifying recurring issues, training users, and creating clear documentation. ROLE AND RESPONSIBILITIES: As an L3 Application Specialist, you will support front office operations for Interest Rates applications by troubleshooting data, infrastructure, or code issues. Key tasks include: Analyzing and resolving application issues Debugging code and … identifying root causes Communicating with users, developers, and stakeholders Improving application stability and performance Automating processes using Engineering tools Participating in change management Creating runbooks and user documentation Managing support tickets MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS: Bachelor's degree and five years of software development experience MUST HAVE SKILLS AND LICENSES REQUIRED TO PERFORM THE JOB: Practical use of More ❯
Join to apply for the Technical SupportSpecialist role at IRIS Software Group Join to apply for the Technical SupportSpecialist role at IRIS Software Group Direct message the job poster from IRIS Software Group Just a regular guy that hires top talent for one of UK’s largest privately held software companies. Be the person … our customers can count on—especially when it matters most. We’re hiring an experienced Technical Support Analyst to take the lead during our late shift, supporting schools across North America. This isn’t just a role about closing tickets. It’s about owning them—bringing technical insight, independence, and a calm, solutions-first mindset to every interaction. You … ll be working from 4pm to midnight, Monday to Friday, covering critical support hours when customers still need help, but the rest of the team may have clocked off. That’s why we’re looking for someone confident, capable, and self-driven—someone who knows how to handle responsibility and thrives when trusted to deliver. If you’re someone More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
Carnival Corporation & plc
success is built on a foundation of diverse talents and perspectives, and we believe in fostering an inclusive environment where everyone can thrive. We are seeking a Technical Data SupportSpecialist to bring expertise to our Corporate department. Role Overview Our Maritime Asset Strategy Transformation (MAST) team is expanding! MAST manages our fleetwide operational data across 90+ ships … to improve maintenance, optimize spare parts, and leverage buying power. The Technical Data SupportSpecialist provides technical expertise to support the MAST Global Data Team, working closely with various stakeholders. Responsibilities include data issue triage, developing technical solutions, advising on database management, and supporting projects to improve data quality and integrity. This role involves: Acting as the … and leadership qualities are essential to generate fit-for-purpose solutions. Application Guidance We value diversity and encourage applications from all backgrounds. If you are passionate about providing technical support in a global data environment and eager to grow, we want to hear from you. Why Join Us? Joining Carnival means being part of a team that values well More ❯
london, south east england, united kingdom Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
South East London, England, United Kingdom Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
london (city of london), south east england, united kingdom Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
slough, south east england, united kingdom Hybrid / WFH Options
DigiTech Resourcing
with a strong focus on endpoint design, automation, and employee training. The role is hybrid with three to four days in the office each week. Responsibilities: Provide expert level support across Windows, Microsoft 365, and endpoint technologies including desktops, mobile, and collaboration platforms Design and implement new solutions that reduce first line support tickets and improve the employee … experience Manage Intune, Azure AD, and Microsoft Entra across deployment, configuration, compliance, and SSO integrations Support and maintain video conferencing systems including Microsoft Teams Rooms, Zoom, and Yealink Create user friendly guides, run workshops, and provide in person support to non technical users Implement and maintain device security controls including encryption, MFA, and compliance policies Keep up to … using Entra ID, Azure, SAML, or SCIM Familiarity with video conferencing platforms and hardware such as Teams Rooms, Zoom, and Yealink Comfortable with PowerShell or other scripting tools to support automation and reporting Excellent communication skills with the ability to train and support users of all levels A proactive and solutions focused mindset with a genuine interest in More ❯
Greater Bristol Area, United Kingdom Hybrid / WFH Options
Pertemps Network Group
Date: Tuesday 3rd June 2025 Join a fast-growing software company delivering asset management solutions across the UK and internationally. We're looking for a Junior Implementation Consultant to support the delivery of tailored software solutions to new and existing clients. This is a hybrid role requiring strong technical and data analysis skills, with excellent opportunity for growth and … hands-on project experience. Key Responsibilities: Configure software to meet client needs Assist with data migration and cleansing Provide project and client support throughout implementation Contribute to documentation and user training materials Work closely with developers and project managers using Agile methodology Requirements: Strong Microsoft Excel and Office skills Understanding of SQL and relational databases Degree in a STEM More ❯
to be working with a well-established housing association who have an excellent, fun culture with excellent career opportunities. They are now looking for an IT assistant to help support the technical team and contribute to some exciting projects. The role Provide IT support including Care & Repair, and Down To Zero. Assist in maintaining and developing IT systems … PCs, servers, networks) and resolving hardware/software issues to improve system efficiency. Key Responsibilities Support the IT team with daily helpdesk tasks. Maintain M365 admin centers and IT equipment. Ensure network security (antivirus, ransomware protection, firewalls). Assist with IT projects and system implementations. Provide advice and training on IT systems. Performance Measures Maintain >95% system uptime. Achieve … helpdesk ticket resolution. Ensure PCs are protected by centrally managed antivirus. Maintain accurate IT asset records and backups. Key Skills & Attributes Strong IT support and customer service focus. Effective time and project management. Excellent communication and problem-solving skills. Proactive, adaptable, and team-oriented. Technical Requirements Degree/Diploma in IT or equivalent experience. Experience in IT systems, Office More ❯
About the Role: We are seeking a highly motivated and experienced Patient Management Application Specialist to take a lead role in supporting and enhancing our digital health infrastructure. This pivotal position focuses on the management and development of the SCI Store Patient Records Repository, the Orion Clinical Portal, and provides advanced support for key Primary Care Systems and … other essential IT systems. Key Responsibilities: Lead the operational support and continuous improvement key systems, including supporting system upgrades and testing Act as a subject matter expert for the clinical portal, ensuring optimal performance and user experience. Provide advanced technical support and troubleshooting for primary care systems, working closely with clinical and IT teams. Collaborate with stakeholders to … identify system enhancements and implement innovative solutions. Support integration projects and data quality initiatives across the patient management ecosystem. Deliver training and guidance to end-users and junior team members. About You: Proven experience in healthcare IT, ideally within patient information management or clinical systems. Strong understanding of electronic health records (EHR), clinical workflows, and data governance. Excellent problem More ❯
Poole, England, United Kingdom Hybrid / WFH Options
Leo Recruitment Limited - IT Recruitment Solutions
Leo Recruitment Limited - IT Recruitment Solutions 2nd Line Support Engineer Salary: Up to £32,000 (this salary may be slightly negotiable and can be discussed further, depending on your experience) Benefits You’ll Love: Profit Share Scheme: Be part of the Employee Ownership Trust and share in the company’s success. Fully funded certifications and training (worth thousands!). … remote working - you can work from home 2 days per week. Modern, well-equipped office designed for productivity and collaboration. Your Role in the Team: As a 2nd Line Support Engineer, you’ll be at the heart of the action: Device Setup: Manage end-to-end deployment for laptops, desktops, and tablets. Support Expertise: Handle and resolve IT … support queries and service requests with confidence. Project Work: Participate in exciting IT projects and on-site support as needed. IT Administration: Track hardware/software installations and update configuration management records. What You’ll Bring to the Table: Proven hands-on 2nd Line Support experience in a service desk role. Expertise in Microsoft 365, Exchange Online More ❯
role will report to the CS Manager while working closely with the Head of Infrastructure. You will assist in the day-to-day management of our infrastructure and provide support to the service desk. Your responsibilities will include managing patching and endpoint security, administering Active Directory for user and group management, and ensuring the proper handling and renewal of … tasks such as server migrations, security patches, and infrastructure maintenance tasks outside of standard working hours. Key Responsibilities: Assist with the daily management of infrastructure operations Troubleshoot and resolve support cases, including memory issues and server crashes Manage patching and endpoint security for all devices Administer Active Directory for user and group management Work closely with internal teams to … maintain system stability and performance Provide internal support for hardware and software related issues Develop and implement Security Solutions for supported systems Preferred Skills: Experience with AWS systems Proficiency in Linux/Unix environments Knowledge of PostgreSQL databases Experience in Windows administration and endpoint management Strong knowledge of Active Directory and patch management Familiarity with SSL certificates and managing More ❯
and many more Are you ready to take your IT skills to the next level in a fast-paced, innovative logistics environment? We’re recruiting for an IT Application Support Engineer to join a leading company revolutionising supply chain operations. About the Role In this exciting position, you’ll ensure the business core systems run smoothly. From troubleshooting and … Be the first point of contact for application issues, solving problems quickly and minimising downtime. Manage system updates, patches, and performance enhancements to keep things running seamlessly. Train and support operational teams to maximise application use. Collaborate with cross-functional teams to deploy new features and resolve challenges. What We’re Looking For Strong SQL knowledge and familiarity with More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Uniphar Medtech
role is the installation and configuration of our Clinical Information Systems on customer sites and the resolution/escalation of issues. The role will provide both remote and onsite support for customers throughout the UK with flexibility to carry out some work from home once full trained. Principal Duties and Responsibilities: Installation of Server and Client Hardware/Software … troubleshooting. Experience desirable for this position includes: Strong Windows Server Administration MS SQL Server Administration and Reporting Scripting (SQL, JavaScript and Visual Basic) Virtual machine technology Networking Citrix Desktop support Experience in troubleshooting and customer service The candidate has excellent communications skills verbally and written with a focus on customer service Good analytical and troubleshooting skills Self-motivated, team More ❯
improve hospital efficiency and enhance patient care. Virtual job fairs Position Summary: Provides troubleshooting and assistance to customers and Werfen field personnel in a call center environment. This includes support on Werfen product usage and function, technical questions, instrument performance, instrument capabilities and other product concerns as required. Responsibilities Key Accountabilities: Provides first line contact and ownership for technical … Education: Bachelor’s degree in Biology, Medical Technology, Biomedical Engineering or a related field or equivalent experience required Experience: Minimum three years’ experience in a clinical setting or clinical support role in a regulated environment required Hemostasis:Strong knowledge of Hemostasis/QC highly required Acute Care Diagnostics:Strong knowledge of point of care testing (example: Generalist/Chemistry More ❯
Newcastle Upon Tyne, United Kingdom Hybrid / WFH Options
NHS
service) plus 8 bank holidays o Opportunities for development o Active wellbeing and inclusion networks o Excellent pension o Salary sacrifice schemes o Employee Assistance Programme (24/7 support) o Access to benefits and discounts Main duties of the job Developing, implementing, and supporting ICT solutions and design strategies in a multi-supplier environment. Analyzing technical designs and More ❯
Technical SupportSpecialist - Electrical and IT Systems Location: Manchester Salary: £30,000 - £34,000 + Benefits Are you an experienced Technical Support Engineer with a strong background in electrical and IT systems? Whether you've worked with office printers, specialist equipment in hospitals or clinics, or within manufacturing environments, this role offers an exciting opportunity to … apply your skills in a leading technology company. We are seeking a Technical SupportSpecialist to join our expanding Technical Support team at a global manufacturer of cutting-edge solutions in the security and automation industry. Key Responsibilities: Provide Technical Support to customers and internal teams, both remotely and onsite, ensuring swift resolution of technical issues. … Install and configure software and hardware solutions, diagnose faults, and conduct root cause analysis. Deliver exceptional customer service - in-person, over the phone, and in meetings. Support on-site visits across the UK and occasionally overseas to address complex technical challenges. Manage technical escalations and collaborate with internal teams such as Development, Product Management, and Quality. Conduct training for More ❯
Technical SupportSpecialist Location: Manchester Join a leading company as a Technical SupportSpecialist, delivering expert solutions in electronic security and access control. Purpose of the Role: As a Technical SupportSpecialist, you will play a pivotal role in delivering high-quality, proactive support to customers, both remotely and on-site. Specialising in … and software releases. Deliver proactive, high-level customer service with a focus on commercial awareness. Effectively manage key customer issues and accounts. Leverage all resources to resolve issues and support key clients. Conduct training sessions for both customers and colleagues. Collaborate closely with sales teams and assist in creating technical support materials across all media formats. Manage open …/unresolved support tickets with attention to detail. Be flexible with working hours and conduct site visits in the UK and abroad. Mentor Technical Support team members and support customer upskilling. Maintain detailed records, including ticketing and reporting. Provide phone, remote, and on-site support. Troubleshoot technical issues, perform fault diagnosis, and conduct root cause analysis. Quickly More ❯
As an IT SupportSpecialist , you will be part of the EMEA IT support team, delivering high-quality technical assistance to Revvity end users across the region. You’ll be responsible for resolving hardware and software issues, maintaining IT systems, supporting lab environments, and ensuring top-tier customer service. Key Responsibilities Diagnose and resolve software and hardware … issues (Windows, Office 365, Android, iOS) Provide hands-on IT support for end users across the EMEA region Analyze problems and apply fixes or escalate to relevant support teams Log and update all incidents and service requests in the IT service desk system Install, configure, and upgrade IT equipment and software Troubleshoot issues with printers, copiers, scanners, and … in all user interactions Communicate effectively with technical and non-technical users at all levels Create and maintain user-friendly IT documentation and guides Requirements Proven experience in IT support or a similar technical role Strong knowledge of Microsoft Windows, Office 365, mobile OS (Android/iOS) Excellent troubleshooting and problem-solving skills Strong interpersonal and communication abilities Customer More ❯
Customer SupportSpecialist, Bournemouth Client: [Client Name] Location: Bournemouth, United Kingdom Job Category: Other EU work permit required: Yes Job Details Job Views: 4 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description Our client is seeking a dedicated and proactive Customer SupportSpecialist to join their growing team. This role involves providing exceptional support to users … The ideal candidate has a keen eye for detail, a customer-first mindset, and a drive to grow their career in a dynamic environment. Role Overview As a Customer SupportSpecialist, you will manage support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt resolution. You will play a key role in enhancing user … experiences and identifying opportunities for service improvements, while maintaining professionalism and technical aptitude. Key Responsibilities Manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients. Diagnose and resolve technical issues, escalating when necessary. Coordinate with internal stakeholders to expedite resolutions and manage configuration More ❯