Customer Service Jobs in Wales

101 to 125 of 141 Customer Service Jobs in Wales

Learner Driver Trainer (Driving Licence Required)

Llandudno, Conwy, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Pontypool, Torfaen, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Wrexham, Wales, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Bangor, Gwynedd, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Narberth, Pembrokeshire, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Penarth, Vale of Glamorgan, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Abertillery, Blaenau Gwent, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Colwyn Bay, Conwy, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Learner Driver Trainer (Driving Licence Required)

Aberdare, Rhondda Cynon Taf, UK
My Four Wheels
to become a driving instructor. Is becoming a Driving Instructor the right career choice for you? Are you reliable? Are you punctual? Are you patient? Do you have good customer service skills? Do you enjoy working with new people? If you answered yes to all the above, then this could be the new career choice for you. Anyone More ❯
Employment Type: Full-time
Posted:

Building websites on Salesforce with Experience Cloud

Chepstow, Gwent, United Kingdom
At 12 Ltd
an organisation and allows them to serve themselves. In the past few years, I have used Salesforce Experience Cloud to build applications like exclusive private social networks, highly customised customer service platforms, quick-to-launch multi-step information gathering tools, and much more. Building on this experience, I hope to use this post to help you understand how … both clicks and code, allow for the creation of advanced, branded, consumer-facing web applications. In short, it is an ideal platform for CRM-connected websites, portals, communities, self-service applications, and much more. How to be successful with Salesforce Experience Cloud Carefully evaluate your use case Experience Cloud is powerful and feature rich, which makes it a tempting More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Field Service Engineer (Printers)

Carmarthen, Carmarthenshire, Wales, United Kingdom
Apogee Corporation**
The role requires conducting service visits to address customer calls, ensuring professional support, and adapting to evolving product needs. This position involves responding to repair requests, diagnosing and resolving faults, performing preventative maintenance, and installing equipment. Additionally, the candidate will inform customers about completed work, provide guidance and training, and manage spare parts and consumables inventory Duties include … To carry out service visits to reported calls throughout the companies customer base. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in products and functionality. Respond to customer service requests for the repair of business equipment. Carry … out fault diagnosis and establish effective repairs through adjustment cleaning or replacement of spare parts. Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management. Inform the customer on the work carried out and gain acceptance to the machines condition and performance following the service work you have completed. Carry out the installation More ❯
Employment Type: Permanent
Posted:

Customer Support Technician (IT Helpdesk)

Pencoed, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Pure Recruit
Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. You will take inbound calls from clients who … ownership, accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is More ❯
Employment Type: Permanent
Salary: GBP 26,000 - 29,000 Annual
Posted:

Customer Support Technician (IT Helpdesk)

Pencoed, Bridgend county borough, Mid Glamorgan, United Kingdom
Hybrid / WFH Options
Pure Recruit
Our client is a fast growth tech company providing IT & Comms technology to small and medium businesses throughout the UK. This role will suit an enthusiastic customer service focused individual with previous experience of working within the ICT sector, preferably in an IT and/or a Telecoms Helpdesk role. You will take inbound calls from clients who … ownership, accountability and strive for "First Call Resolution" Troubleshoot and resolve hardware and software issues Communicate clearly and effectively. Experience required: An ICT and/or Telecoms background with service desk experience is essential Customer service experience is essential Comfortable using CRMs and documentation solutions The ability to work quickly, calmly and accurately under pressure This is More ❯
Employment Type: Permanent
Salary: £26000 - £29000/annum
Posted:

Photocopier Field Service Engineer

Cardiff, South Glamorgan, United Kingdom
TXP
Role : Photocopier Field Engineer - South Wales Package : up to £32 -plus bonus + 22 days rising to 26 + death in service + car and fuel etc Would you like to join a very forward thinking company? Their attitude towards IT solutions is massively ahead of the times. Are you an experienced photocopier field service engineer looking for … a new challenge? What will your day to day responsibilities be? Service, repair & maintenance of MFD's/Photocopier's Achieve high first time fix level for calls Deliver high levels of customer service & product training Manage vehicle stock Covering the South Wales Candidate: It is essential you are currently working on MFDs - Copiers Have excellent IT … at all levels Great time management and ability to work under pressure Package: up to £32,000 Bonus Car + fuel card Laptop/PDA Pension scheme Death in Service Comprehensive manufacturer and in house training If you wish to apply for the role please email your cv in confidence or call Nikki on (phone number removed More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum bonus, car, pension
Posted:

IT Helpdesk Technician

Pencoed, Bridgend County Borough, Wales
Bluetown
small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within an IT … all relevant information from the client and passing it through to the engineering team. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Troubleshoot and resolve software and hardware issues remotely over the … and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction Ensuring all open cases are updated with relevant information and customers are regularly updated Responsible for consistently giving a first-class service Provide additions and updates to More ❯
Employment Type: Permanent
Salary: £28,000 - £30,000
Posted:

IT Helpdesk Technician

Pencoed, Mid Glamorgan, United Kingdom
Flotek
small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within an IT … all relevant information from the client and passing it through to the engineering team. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Troubleshoot and resolve software and hardware issues remotely over the … and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction Ensuring all open cases are updated with relevant information and customers are regularly updated Responsible for consistently giving a first-class service Provide additions and updates to More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 30,000 Annual
Posted:

IT Helpdesk Technician

Bridgend, Mid Glamorgan, Wales, United Kingdom
Flotek
small & medium businesses. We have regional sales and support locations across the UK. Our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. About the Role: We are looking for an enthusiastic customer service-focused individual with previous experience of working within an IT … all relevant information from the client and passing it through to the engineering team. Job Responsibilities: Answering the phone to inbound calls from customers who require technical help Ensuring customer faults and incidents are responded to and resolved within SLAs Demonstrate ownership, accountability, and strive for 'First Call Resolution' Troubleshoot and resolve software and hardware issues remotely over the … and monitor all related Telecoms, ICT, network, workstation, laptop and application performance issues Communicate clearly and effectively with end-users, colleagues, and management to quickly resolve issues and ensure customer satisfaction Ensuring all open cases are updated with relevant information and customers are regularly updated Responsible for consistently giving a first-class service Provide additions and updates to More ❯
Employment Type: Permanent
Salary: £30,000
Posted:

Support Team Leader

Baglan, West Glamorgan, United Kingdom
Hybrid / WFH Options
Hatched Talent Solutions
paced support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support Team Leader who can lead, motivate, and develop a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service … technically, but you will need to be organised, communicative, and passionate about team success. What you'll be doing: Leading and managing a team of support staff, ensuring all customer SLAs are met. Conducting regular performance reviews and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely … with the senior leadership team to drive service standards forward. What we're looking for: 2+ years in a team leadership or people management role, ideally within a helpdesk or customer support environment. Excellent communication, organisational and time management skills. A supportive, hands-on leadership style that encourages team collaboration and accountability. IT literacy is essential; knowledge of More ❯
Employment Type: Permanent
Salary: GBP 35,000 - 37,000 Annual
Posted:

Support Team Leader

Port Talbot, Neath Port Talbot, Wales, United Kingdom
Hybrid / WFH Options
Hatched Talent Solutions Ltd
paced support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support Team Leader who can lead, motivate, and develop a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service … technically, but you will need to be organised, communicative, and passionate about team success. What you'll be doing: Leading and managing a team of support staff, ensuring all customer SLAs are met. Conducting regular performance reviews and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely … with the senior leadership team to drive service standards forward. What we're looking for: 2+ years in a team leadership or people management role, ideally within a helpdesk or customer support environment. Excellent communication, organisational and time management skills. A supportive, hands-on leadership style that encourages team collaboration and accountability. IT literacy is essential; knowledge of More ❯
Employment Type: Permanent, Work From Home
Salary: £35,000
Posted:

Support Team Leader

SA12, Baglan, Neath Port Talbot, West Glamorgan, United Kingdom
Hybrid / WFH Options
Hatched Talent Solutions
paced support environment? Hatched Talent Solutions is working closely with a respected IT services provider to find a Support Team Leader who can lead, motivate, and develop a dedicated customer service team. This is a people-first leadership role, perfect for someone who's confident managing day-to-day operations, building a positive team culture, and improving service … technically, but you will need to be organised, communicative, and passionate about team success. What you'll be doing: Leading and managing a team of support staff, ensuring all customer SLAs are met. Conducting regular performance reviews and providing coaching and development support. Improving and streamlining internal support processes. Coordinating and scheduling site visits and resource allocation. Working closely … with the senior leadership team to drive service standards forward. What we're looking for: 2+ years in a team leadership or people management role, ideally within a helpdesk or customer support environment. Excellent communication, organisational and time management skills. A supportive, hands-on leadership style that encourages team collaboration and accountability. IT literacy is essential; knowledge of More ❯
Employment Type: Permanent
Salary: £35000 - £37000/annum
Posted:

Technical Engineer (AutoCAD)

Croesyceiliog, Gwent, United Kingdom
Hunter Selection
workshops with senior engineers Enhanced Company Pension Employee Assistance Programme Employee Discount Scheme Flexible Working Health & Wellbeing Program Role & Responsibilities: Deliver quotes within set timescales to maintain company's customer service targets. Prepare load assessments and load calculations. Specify standard off-the-shelf products, and also custom-made items designed specifically for relevant projects. Prepare calculations at the … customer's request to satisfy building control authority. Answer technical phone queries, whilst serving the customer with the highest level of technical and customer service. Collate information and prepare clear and structured technical reports on findings from sites. Knowledge, Skills & Experience: Ideally a 2:1 Degree, or above, from Engineering-related discipline e.g. Building Engineering/Civil … position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in More ❯
Employment Type: Permanent
Salary: GBP 24,000 - 30,000 Annual
Posted:

Technical Engineer (AutoCAD)

Cwmbran, Torfaen, Gwent, United Kingdom
Hunter Selection
workshops with senior engineers Enhanced Company Pension Employee Assistance Programme Employee Discount Scheme Flexible Working Health & Wellbeing Program Role & Responsibilities: Deliver quotes within set timescales to maintain company's customer service targets. Prepare load assessments and load calculations. Specify standard off-the-shelf products, and also custom-made items designed specifically for relevant projects. Prepare calculations at the … customer's request to satisfy building control authority. Answer technical phone queries, whilst serving the customer with the highest level of technical and customer service. Collate information and prepare clear and structured technical reports on findings from sites. Knowledge, Skills & Experience: Ideally a 2:1 Degree, or above, from Engineering-related discipline e.g. Building Engineering/Civil … position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in More ❯
Employment Type: Permanent
Salary: £24000 - £30000/annum Excellent benefits package
Posted:

Functional Consultant - Microsoft D365

Cardiff, UK
Hybrid / WFH Options
Itineris
their customers. What you will work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder … with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE … capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and More ❯
Employment Type: Full-time
Posted:

Functional Consultant - Microsoft D365

Newport, Isle of Wight, UK
Hybrid / WFH Options
Itineris
their customers. What you will work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder … with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE … capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and More ❯
Employment Type: Full-time
Posted:

Branch Manager - Tools & Plant

Pontypridd, Mid Glamorgan, Wales, United Kingdom
GCS Associates
and equipment hire operation at their busy Pontypridd branch. This is an excellent opportunity for a commercially minded individual to drive growth, lead a small team, and deliver outstanding service within a well-established and respected business. Key Responsibilities Lead, motivate, and develop a team to achieve branch targets and deliver excellent customer service Develop and implement … availability Ensure compliance with health & safety standards and company policies Monitor financial performance, controlling costs and maximising profitability Conduct site visits as required to strengthen client partnerships and understand customer needs The Ideal Candidate Demonstrable experience in sales and branch management, ideally within the tool, equipment, or plant hire sector Strong leadership skills with the ability to inspire, support … and develop a team Excellent communication and interpersonal abilities, with a customer-focused approach Commercially astute, self-motivated, and driven to exceed targets Organised and able to manage multiple priorities in a fast-paced environment Knowledge of the local Putney market and surrounding areas is advantageous What's On Offer Competitive base salary of £31,000 per annum Generous More ❯
Employment Type: Permanent
Salary: £30,000
Posted:
Customer Service
Wales
10th Percentile
£15,052
25th Percentile
£23,504
Median
£25,087
75th Percentile
£25,087
90th Percentile
£26,313