76 to 100 of 151 Customer Service Jobs in Wales

ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide … permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge More ❯

the ITS Operating Model, and an enabler for the Technology Strategy in AMP8 and beyond. It brings together the historically separate worlds of change/project delivery and IT service and operations into one multidisciplinary team responsible for the complete end to end business service for a given technology platform or group of applications. Working as a multidisciplined … the SA CC team continually releases innovative products to relevant business areas to support the achievement of our AMP goals, drive efficiencies and help our business areas provide excellent customer service. To do this you will engage with all business areas, using your excellent communication and problem-solving skills to identify business problems that can be solved through enterprise … communication and problem-solving skills to define business problems, and translate these into requirements backlog which supports the SA CC and broader Welsh Water strategies for technology, digital and customer service, as well as AMP goals for efficiency savings. Define and implement stakeholder management strategies to ensure that all business stakeholders, from all areas of the business remain More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … reality, leveraging our cutting-edge technology and agile ways of working. Our credit analysts and managers are fully embedded into a product squad alongside Product Managers, Engineers, Designers, Marketers, Customer Researchers, Data Scientists etc. This enables us to solve customer problems in a fast paced and innovative way. How you'll contribute: Lead a team of analysts that More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … Monzo Hear from our team about what it's like working at Monzo • London/UK Remote £140,000 - £165,000 + Share Options Benefits Technology About Customer Operations at Monzo: The Customer Operations team provides tech-led and human support experiences for now over 10 million customers. We don't just solve customer problems - we aim … to improve customer satisfaction and product engagement by providing effortless, fast, and empathetic support. Our Operations tech team has three focus areas: Creating in-app experiences that enable customers to solve their own problems . As well as building customer experiences ourselves, we help all product teams at Monzo build better products by developing a system of reusable More ❯

operational supplier to UK defence and offer our services globally. This provides our team members with unique opportunities for international travel and engagement. We pride ourselves on delivering exceptional customer service by establishing a robust communication framework with our clients. Our organisational structure is designed to facilitate integrated solutions, managed through proven project management methodologies. PURPOSE OF ROLE … BENEFITS AND WORKLIFE BALANCE Competitive salary. Training & development opportunities. Apprenticeship programs. Company pension. Early finish on Fridays. Free guest accommodation in various locations (home and aboard). Birthday holiday Service milestones. 25 days holiday, including 3 days Christmas closure, plus Bank Holidays (x8). Recruitment Reward Scheme. Flexible maternity options after month 9. Paid paternity leave. CANDIDATE PROFILE Our More ❯

Gaming Laboratories International is the global leader in the testing and certification of gaming devices and systems. We are proud of our stability and our history of world-class customer service delivery to more than 475 jurisdictions worldwide. Why You Should Work Here Our employees are at the heart of everything we do, which is why they are More ❯

join us and make a difference in the world! Discover more at www.necsws.com Job Description Location: Wrexham, UK Full time/Part Time up to 37.5 hours a week Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants and white goods to individuals … utilising additional sources for confirmation. To fully understand the legislation and criteria involved in awarding emergency payments and individual assistance grants and process applications accordingly. Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls. Work as part of the team in achieving targets set by the Service Manager. Deal with incoming and outgoing … evidence will be required. All offers are subject to satisfactory vetting, financial probity checks, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility More ❯

Come join us and make a difference in the world! Discover more at www.necsws.com Job Description Location: Wrexham, UK Full time 37.5 hours a week ‍ Service details: NEC manage the Discretionary Assistance Fund (DAF) on behalf of our client the Welsh Government. The DAF team award clients with cash, grants and white goods to individuals experiencing financial hardship. Our … utilising additional sources for confirmation. To fully understand the legislation and criteria involved in awarding emergency payments and individual assistance grants and process applications accordingly. Comply with Processing Services Customer Charter when dealing with all incoming and outbound calls. In both English and Welsh Work as part of the team in achieving targets set by the Service Manager. … Full UK Driving License. All offers are subject to satisfactory vetting, financial probity check, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required along with further vetting checks like SC and NPPV3 NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service More ❯

Microsoft Dynamics 365 platform Collaborate directly with key stakeholders to turn their requirements into action What we’re looking for: Strong experience developing CRM solutions in Dynamics365 , particularly in Customer Service, Sales, and Field Service modules Expertise in C#, .NET, ASP.NET in modern environments (preferably .NET 6) What will set you apart: Experience with CRM SDK, REST More ❯

a positive and ambitious Supervisor to join Team OB. As an OB Supervisor, you will work as part of the store management team to help drive sales through exceptional customer service and outstanding operational standards. Confident and engaging, you will manage the store in the absence of the Store Manager and Assistant Store Manager and bring a sense … the team has an awareness of the store's sales target and current performance, as well as their impact on KPIs. Act as a role model, by delivering exceptional customer experiences and help the team to achieve similar high standards. Hold daily briefing sessions to share information about store targets and focuses, in the Store Manager's absence or … times. Follow all company health and safety and security guidelines. Bonas Benefits: Up to 50% discount on our fantastic products. 30 days holiday - increasing each year after two years' service (up to 35 days). Westfield Health Be Well Cash Plan. Auto-enrolment into our pension plan. Access to 360L - our eLearning platform Free access to our 24 hour More ❯

manufacturing has produced many commercial successes over the years, including the best-selling British computer of all time, the Raspberry Pi. Additionally, we are the home of a Sony customer service and solutions centre, a business incubation centre and much more. Role Overview: New Model Introduction are looking for a Test Engineer to join the dynamic team. The … RS-422, TCP, CAN, MODBUS, I2C) Basic Networking Knowledge What we offer: Generous company pension scheme Generous life assurance 33 days annual leave inclusive of public holidays Long service holiday days Complimentary onsite secure car park Onsite gym and changing facilities Subsidised canteen Private medical insurance Complimentary access to school holiday schemes More ❯

of-sale system. Keeping track of inventory levels and restocking products as needed. Contributing to the overall cleanliness and tidiness of the shop. Creating a welcoming environment where exceptional customer service is paramount. Driving results by consistently meeting targets and KPIs. Leading by example and motivate your team members. Bringing fresh ideas and expertise to the table with … strong communication skills. Successful Applicant: Background in a sales or service-oriented setting. Works effectively as part of a team and independently. Possesses a 'can-do' attitude with a hunger for achieving targets. Experience in guiding a team to deliver sales against targets. Proven ability to excel in a fast-paced environment. Passionate about technology and eager to stay More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … the UK in 2017, enabling it to offer current accounts. Monzo's mission is to Make Money work for Everyone whose growth has accelerated rapidly with significant revenue and customer growth across UK consumers and SMEs making it the seventh largest bank in the UK by customer numbers. Customers are trusting increasing amounts of their money to Monzo … is committed to maintaining high levels of transparency, prudence and governance, while continuing to innovate its products and services for the benefit of customers. With a focus on solving customer needs, Monzo is committed to providing financial solutions for customers that are relevant, competitive, user-friendly and transparent, both directly and through a series of carefully selected partners. Monzo More ❯

Cameras, including industry-leading 4K technology. We also offer contract manufacturing solutions for various non-Sony brands, contributing to successes like the Raspberry Pi. Additionally, we host a Sony customer service and solutions centre, a business incubation centre, and more. Role Overview: We are looking to strengthen our network team with a focus on security. The Network Security More ❯

wafer fab experience Familiar with modern manufacturing concepts such as JIT, KANBAN, Zero Defects, SPC, TQM, TPM Experience in driving continuous improvement activities and projects Highly motivated, results-oriented, customer service-focused, with strong teamwork and communication skills, and ability to work flexible hours Ability to empower and listen to others Power your career as you power the More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … business partners to ensure suppliers and procurement strategies are synced with strategic business objectives Working closely with senior management to achieve optimal commercial outcomes, balancing cost-efficiency with quality, service, and compliance. Leveraging data, insights and reporting to drive prioritisation and demonstrate value of the Procurement function Acting as the senior expert in procurement, commercial strategies, and relationship management More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through … business partners to ensure suppliers and procurement strategies are synced with strategic business objectives Working closely with senior management to achieve optimal commercial outcomes, balancing cost-efficiency with quality, service, and compliance. Leveraging data, insights and reporting to drive prioritisation and demonstrate value of the Procurement function Acting as the senior expert in procurement, commercial strategies, and relationship management More ❯

save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems and change lives through More ❯

the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! In Growth, you'll be responsible for driving one of the most important company metrics More ❯

to deal with increased client demand. In this role you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to customers. This role is a good fit for computer science graduates or software developers looking to move into an organisation that prioritises career progression and personal development. Basic More ❯