51 to 75 of 79 IT Support Jobs in the West Midlands

The IT Services Technical Support Team provides second line support services for all internal and external IM&T Incidents, Routine Requests, Service Requests and enquiries. Forming part of the wider IT Services tiered support function, the purpose of the role is to provide point of contact and liaison for all related tier two support escalations and assignments with a view to providing enhanced investigations and timely ticket response level resolutions. To provide highly customer service orientated support services delivered within agreed service level targets and agreements. Encompassing all necessary local and offsite Trust site locations and end users, as directed, the post holder will provide a combination of desk based remote/… telephone support as well as field based. The post holder will be responsible for providing technical resolutions or guidance to reported issues and for providing all the relevant accurate information if escalated to any third line support. The post holder will provide support for all desktops, printers, handheld tablet and PDA devices, telephony including desk phones, blackberry and More ❯

Step into the world of IT infrastructure and help desk support with our IT Support Internship, designed to give you foundational experience in technical problem-solving. Diagnose and fix hardware/software issues Set up and maintain networks Assist with user account and system management Learn about cybersecurity and IT policies Exposure to ticketing systems … and documentation Basic troubleshooting and escalation handling Support internal teams and client systems Training on Microsoft 365 and cloud tools Onsite and hybrid working options Paid & unpaid internships available #J-18808-Ljbffr More ❯

Social network you want to login/join with: IT Support Manager - Birmingham - Hybrid Working We seek an experienced IT Support Manager to lead our client's IT team, focusing on internal operations and collaboration systems. This role is essential for maintaining and improving our IT infrastructure, which supports domestic and international offices and … Zoom, Cisco, Palo Alto, Okta, and Jamf, with a primary user base on Mac systems and a transition from Windows underway. This is an excellent opportunity for a seasoned IT professional to contribute meaningfully.This person will essentially be leading the company's IT department. Key Responsibilities: Manage internal IT, networking, and cloud-hosted services Create and maintain … Ensure security of data, networks, and backup systems Lead hardware and software upgrades Troubleshoot and resolve system issues strategically Assess new technologies and conduct cost/benefit analyses Oversee IT budgeting and manage the IT Helpdesk System Requirements: Extensive experience in senior IT roles, including network administration and troubleshooting Expertise in managing Cisco network environments Familiarity with More ❯

the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Scholars School System System Administrator - Social Media Manager - IT Expert - Database Administrator - Graphic Designer - Job Reqruiter Location: Birmingham Role Overview: The IT Support and Social Media Assistant will play a dual role, ensuring smooth IT operations across the organization and managing the company's online presence to enhance its visibility and engagement. Key Responsibilities: IT Support: Provide technical support to staff and students, troubleshooting hardware and software issues. Install, configure, and maintain computer systems, hardware, and software. Monitor and maintain computer networks to ensure optimal performance. Implement and manage data security … and backup procedures. Assist in developing and enforcing IT policies and procedures. Social Media Assistant: Create, curate, and manage engaging content across social media platforms. Support marketing campaigns, including social media promotions and Google Ads. Manage the organization’s website updates and ensure consistent branding. Draft and distribute press releases and coordinate public relations campaigns. Provide support More ❯

Social network you want to login/join with: Information Technology Support Technician, worcester col-narrow-left Client: Chapman Tate Associates Location: worcester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 1 Posted: 25.05.2025 Expiry Date: 09.07.2025 col-wide Job Description: IT Support Engineer – Worcester – Up to £35,000 Chapman … Tate Associates, on behalf of our esteemed client in the logistics sector, is seeking a skilled IT Support Engineer to join their dynamic team in Worcester. This is an exciting opportunity for a technically adept professional to play a crucial role in supporting and maintaining a robust IT infrastructure. Key Responsibilities: Providing IT support across … Competitive salary of up to £35,000. Opportunity to work with cutting-edge technologies. Career growth within a thriving logistics firm. A supportive team environment. If you're an IT Support Engineer looking for your next challenge, apply today and take the next step in your career with Chapman Tate Associates! #J-18808-Ljbffr More ❯

Do you have a passion for technology? Are you ready to turn your hobby into a career? This is an exciting opportunity to gain hands-on experience in IT support, working with a well-established IT service provider in the West Midlands. You will join a dynamic and supportive team, developing essential IT skills while working … on real-world projects. Role Providing technical support for IT and EPOS systems Assisting in customer projects and IT service activities Handling helpdesk calls and emails, ensuring timely responses Managing and resolving first-line support queries Gaining experience in networking, security, and cloud services Training Information Communications Technician Level 3 Apprenticeship Standard: This apprenticeship offers blended … learning, combining online training with practical workplace experience, setting you up for a successful IT career Potential opportunities for full-time employment Apprenticeship Standard Information communications technician (level 3) Training Provider PARETO LAW LIMITED Working Week Monday - Friday, between 8.30am - 5.00pm Expected Duration 1 Year 6 Months Positions Available 1 Closing Date Sunday, 29th June 2025 Start Date Monday More ❯

Are you passionate about technology and eager to build a career in IT? EPX Ltd is offering an exciting IT Apprenticeship opportunity that provides hands-on experience, industry-leading training, and a pathway to a successful future in tech. Role Provide support to customers, suppliers, and partners via telephone, remote support and onsite visits Create and … to and contribute to company processes and procedures Manage your workload, whilst meeting and exceeding KPIs and targets Carry out Project Engineering works when required by Professional Services Provide support to all other areas of the business where required Training Information Communications Technician Level 3 Apprenticeship Standard Full training and support will be provided by your workplace mentor … Monday - Friday 8.30am - 5.00pm. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date Thursday, 17th July 2025 Start Date Sunday, 20th July 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Qualifications English GCSE, grade 5 (Essential) Mathmatics GCSE, grade 4 (Essential) About the More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Support Apprentice Apply From: 25/01/2025 Learning Provider Delivered by VELOCITY 1ST LIMITED Employer Velocity Academy Vacancy Description Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels … applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner. Provide excellent customer service as the first point of contact for all IT-related service requests. Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required. Ensure all incidents and service requests More ❯

your career today with a level 3 ICT apprenticeship with springcare and Kaplan. You will be gaining valuable workplace experience whilst working towards the qualification. Role Work with and support the IT Technician to: Provide technical support, including troubleshooting hardware and software issues Assist with onboarding new employees by setting up and configuring their workstations, phones, etc. … Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services Oversee system upgrades, updates, and patches to ensure optimal performance and security Implement and enforce IT security policies, procedures, protocols, and best practices Monitor and respond to security threats and incidents. Inform via email or the intranet about new … breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security Create and maintain IT documentation, including user guides, system manuals, and network diagrams Provide training to employees on IT-related topics and best practices Training Information Communications Technician Apprenticeship Level 3: The ICT apprenticeship will enable you to provide More ❯

Job title: 1st Line IT Systems & Business Support Location: Coventry Salary: £26,000 to £28,000 Contract type: 12 Month FTC Working hours: Mon - Fri 40 hours. About the role We are seeking a proactive and customer-focused 1st Line IT & Business Systems Support to join our team. The ideal candidate will be the first point … of contact for business support activities for a wide range of tasks; general support & liaising with line managers & 3rd Party vendors will encompass 50% of the role and technical IT services, the other 50%. This role is well-suited for individuals who can hit the ground running and eager to gain exposure to a broad range … in a dynamic environment. Requirements You must have experience guiding people on how to use Office 365. You must be able to provide a positive experience for users seeking support across all business areas, whether contacting staff regarding IT kit or resetting a password! You should have the ability to diagnose and resolve technical issues efficiently (Troubleshooting hardware More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Support Apprentice Apply From: 12/02/2025 Learning Provider Delivered by PROFESSIONAL APPRENTICESHIPS LTD Employer SYMEC TECHNOLOGIES LIMITED Vacancy Description Working in the service and repair team, you’ll be working with the operation of repairs and learning how to support the service repair … devices meet customer requirements Maintaining stock levels Helping manage the repair workloads Maintaining documentation Resolving issues Any other reasonable tasks delegated by your line manager. Key Details Vacancy Title IT Support Apprentice Employer Description TRG Solutions are an award-winning leader in the supply and management of mobile technology, working within various markets including Retail, Transport & Logistics, Warehousing … is designed to mould you into a high-level, all-rounded technician. You will learn in detail about: Cloud & Mobile Technologies Technical Problem Solving Advanced-Data Security Computer Networks IT Communication & much more These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential. Learning Provider More ❯

Job Title: IT Support Engineer – Device Migration Project Location: Onsite - MOD - Telford, TF2 8LG Clearance Requirement: SC Clearance (active) Contract Type: Contract - Inside IR35 - £28ph We are seeking a reliable and security-cleared IT Support Assistant to join a high-profile device refresh project at a secure MOD site. The successful candidate will assist with logistics … device handling, and workflow system updates to support a smooth migration process. Key Responsibilities: Assist in the initial setup of the migration environment and refresh clinic. Move IT equipment as directed by the Site Manager and Contractor Engineer. Support device refresh operations under supervision, including logging into systems as instructed. Accurately update workflow management systems at each … stage of the process. Coordinate with the Post-Migration Technical Support Specialist for guidance as needed. Perform daily manual stock checks and report findings. Ensure the secure storage of all devices at the end of each day. Requirements: Active SC Clearance (mandatory – applications without this cannot be considered) Previous experience working in secure or government environments is a plus. More ❯

Job Title: IT Support Engineer – Device Migration Project Location: Onsite - MOD RAF- Wolverhampton, WV7 3EX Clearance Requirement: SC Clearance (active) Contract Type: Contract - Inside IR35 - £28ph We are seeking a reliable and security-cleared IT Support Assistant to join a high-profile device refresh project at a secure MOD site. The successful candidate will assist with … logistics, device handling, and workflow system updates to support a smooth migration process. Key Responsibilities: Assist in the initial setup of the migration environment and refresh clinic. Move IT equipment as directed by the Site Manager and Contractor Engineer. Support device refresh operations under supervision, including logging into systems as instructed. Accurately update workflow management systems at … each stage of the process. Coordinate with the Post-Migration Technical Support Specialist for guidance as needed. Perform daily manual stock checks and report findings. Ensure the secure storage of all devices at the end of each day. Requirements: Active SC Clearance (mandatory – applications without this cannot be considered) Previous experience working in secure or government environments is a More ❯

Job Title: IT Support Engineer – Device Migration Project Location: Onsite - MOD RAF- Wolverhampton, WV7 3EX Clearance Requirement: SC Clearance (active) Contract Type: Contract - Inside IR35 - £28ph We are seeking a reliable and security-cleared IT Support Assistant to join a high-profile device refresh project at a secure MOD site. The successful candidate will assist with … logistics, device handling, and workflow system updates to support a smooth migration process. Key Responsibilities: Assist in the initial setup of the migration environment and refresh clinic. Move IT equipment as directed by the Site Manager and Contractor Engineer. Support device refresh operations under supervision, including logging into systems as instructed. Accurately update workflow management systems at … each stage of the process. Coordinate with the Post-Migration Technical Support Specialist for guidance as needed. Perform daily manual stock checks and report findings. Ensure the secure storage of all devices at the end of each day. Requirements: Active SC Clearance (mandatory – applications without this cannot be considered) Previous experience working in secure or government environments is a More ❯

Social network you want to login/join with: Information Technology Support Specialist, west bromwich col-narrow-left Client: Genium Selection Location: Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Vacancy: IT Support Analyst Hybrid working: Office 3 days each week Our … client is a very successful UK design, engineering and manufacturing company exporting its specialist products globally. Its investment in research & development and in state-of-the-art facilities means it continuously offers technologically advanced solutions to its customers in an ever-advancing world. As the IT Support Specialist, you’ll join the small IT team where … you will provide broad and varied support to the IT users in this collaborative environment. The team provides desktop and ERP/Epicor support with the assistance of third-party suppliers. You’ll have the opportunity to develop your expertise further by learning from highly experience IT team members. As IT support specialist your More ❯

ve an exciting opportunity for a Field Service Technician to join DP World at our Minworth facility in Birmingham. The Field Service Technician will be responsible for 1st line support of all IT hardware across the site for both DP World and customer equipment. PLEASE NOTE: This role involves a rotating shift pattern. Week one would be on … the morning shift: 6am - 2pm, week 2 would be on the afternoon shift: 2pm - 10pm. How you will contribute Responsible for 1st line support of all IT hardware across the site for both DP World and customer equipment, liaising with 3rd party support groups where required. General desktop application support, installation and configuration of system applications … and providing end user support for service requests. Responsible for configuring, maintenance and housekeeping of production system data, and supporting any inputs/outputs that aid in the population of any systems that assist in operational tasks such as business intelligence tools, dashboards and any localized bespoke systems. Daily management and execution of IT Support Tickets, both More ❯

and supported wide-ranging solutions, with a positive impact, to hundreds of businesses and individual. Their mission is to become a market leading managed service provider and a trusted IT partner. They are looking for a technician who wants to gain exposure and experience with a growing IT support company. The chosen apprentice will receive on the … job learning with support from an experienced IT team. KEY DUTIES – Logging and updating tickets on the IT ticketing system Installing, configuring and Troubleshooting OS and Hardware Configuring new user accounts and making sure the end user is satisfied Repairing equipment and replacing parts Managing stocks of equipment, consumables and other supplies Administration duties in line with … the daily checks Provide customer training where required Logging and updating tickets on the IT ticketing system Liaising with third parties to arrange appointments and external support Ensure IT policy and procedures are adhered to maintain the integrity of the MDU network CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills More ❯

and supported wide-ranging solutions, with a positive impact, to hundreds of businesses and individual. Their mission is to become a market leading managed service provider and a trusted IT partner. They are looking for a technician who wants to gain exposure and experience with a growing IT support company. The chosen apprentice will receive on the … job learning with support from an experienced IT team. KEY DUTIES – Logging and updating tickets on the IT ticketing system Installing, configuring and Troubleshooting OS and Hardware Configuring new user accounts and making sure the end user is satisfied Repairing equipment and replacing parts Managing stocks of equipment, consumables and other supplies Administration duties in line with … the daily checks Provide customer training where required Logging and updating tickets on the IT ticketing system Liaising with third parties to arrange appointments and external support Ensure IT policy and procedures are adhered to maintain the integrity of the MDU network CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills More ❯

and supported wide-ranging solutions, with a positive impact, to hundreds of businesses and individual. Their mission is to become a market leading managed service provider and a trusted IT partner. They are looking for a technician who wants to gain exposure and experience with a growing IT support company. The chosen apprentice will receive on the … job learning with support from an experienced IT team. KEY DUTIES – Logging and updating tickets on the IT ticketing system Installing, configuring and Troubleshooting OS and Hardware Configuring new user accounts and making sure the end user is satisfied Repairing equipment and replacing parts Managing stocks of equipment, consumables and other supplies Administration duties in line with … the daily checks Provide customer training where required Logging and updating tickets on the IT ticketing system Liaising with third parties to arrange appointments and external support Ensure IT policy and procedures are adhered to maintain the integrity of the MDU network CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills More ❯

and supported wide-ranging solutions, with a positive impact, to hundreds of businesses and individual. Their mission is to become a market leading managed service provider and a trusted IT partner. They are looking for a technician who wants to gain exposure and experience with a growing IT support company. The chosen apprentice will receive on the … job learning with support from an experienced IT team. KEY DUTIES – Logging and updating tickets on the IT ticketing system Installing, configuring and Troubleshooting OS and Hardware Configuring new user accounts and making sure the end user is satisfied Repairing equipment and replacing parts Managing stocks of equipment, consumables and other supplies Administration duties in line with … the daily checks Provide customer training where required Logging and updating tickets on the IT ticketing system Liaising with third parties to arrange appointments and external support Ensure IT policy and procedures are adhered to maintain the integrity of the MDU network CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills More ❯

and supported wide-ranging solutions, with a positive impact, to hundreds of businesses and individual. Their mission is to become a market leading managed service provider and a trusted IT partner. They are looking for a technician who wants to gain exposure and experience with a growing IT support company. The chosen apprentice will receive on the … job learning with support from an experienced IT team. KEY DUTIES – Logging and updating tickets on the IT ticketing system Installing, configuring and Troubleshooting OS and Hardware Configuring new user accounts and making sure the end user is satisfied Repairing equipment and replacing parts Managing stocks of equipment, consumables and other supplies Administration duties in line with … the daily checks Provide customer training where required Logging and updating tickets on the IT ticketing system Liaising with third parties to arrange appointments and external support Ensure IT policy and procedures are adhered to maintain the integrity of the MDU network CANDIDATE REQUIREMENTS Independent skills Team work skills Organisational skills Good written and oral communication skills More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Support Apprentice , Apply From: 16/05/2025 Learning Provider Delivered by BALTIC TRAINING SERVICES LIMITED Employer EPX LTD Vacancy Description Provide support to customers, suppliers, and partners via telephone, remote support and onsite visits Create and take ownership of tickets and be responsible … to and contribute toward company processes and procedures Manage your workload, whilst meeting and exceeding KPIs and targets Carry out Project Engineering works when required by Professional Services Provide support to all other areas of the business where required Key Details Vacancy Title IT Support Apprentice Employer Description Established over 20 years ago, EPX Ltd provides comprehensive … IT services to a diverse range of businesses across the UK. Their offerings include managed IT support, cybersecurity, cloud solutions, and consultancy, all tailored to meet the unique needs of their clients. With a strong emphasis on security and service quality, EPX has built a reputation as a trusted technology partner. Vacancy Location Stafford Enterprise Park Weston More ❯

Are you passionate about technology and eager to build a career in IT? EPX Ltd is offering an exciting IT Apprenticeship opportunity that provides hands-on experience, industry-leading training, and a pathway to a successful future in tech. Established over 20 years ago, EPX Ltd provides comprehensive IT services to a diverse range of businesses across … ...] Are you passionate about technology and eager to build a career in IT? EPX Ltd is offering an exciting IT Apprenticeship opportunity that provides hands-on experience, industry-leading training, and a pathway to a successful future in tech. Established over 20 years ago, EPX Ltd provides comprehensive IT services to a diverse range of businesses … across the UK. Their offerings include managed IT support, cybersecurity, cloud solutions, and consultancy, all tailored to meet the unique needs of their clients. With a strong emphasis on security and service quality, EPX has built a reputation as a trusted technology partner. Apprentices at EPX will benefit from hands-on experience, structured training, and mentorship from industry More ❯

The Opportunity... In partnership with Intercity, Althaus Digital are looking for self-motivated, driven individuals with a proven passion for IT Infrastructure. This is an exciting opportunity to take the first step in your IT career in an evolving and growing industry via some initial training. Please note the following: We are looking to only hire West Midland … based candidates only. You will need to have the right to live and work in the UK. IT Infrastructure Savvy enough to want to work as an Infrastructure specialist, but lacking relevant work experience? Our IT Infrastructure Skills training is tailored made for you. This initial training will give you the foundational knowledge you need for this opportunity … back off what you have learnt from the course. The Role... You will be part of a warm, friendly, and forward-thinking team responsible for supporting with all things IT Infrastructure . No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to provide great customer service to More ❯

Join our IT support team to gain hands-on experience in troubleshooting, user support, and maintaining IT systems. This internship is ideal for students passionate about solving technical issues and learning enterprise support tools. Responsibilities: ️ Respond to support requests and IT tickets ️ Troubleshoot hardware and software issues ️ Assist in setting up desktops, laptops … and networks ️ Maintain user and system documentation ️ Support basic server and network tasks ️ Help manage user accounts and access rights ️ Install and update software and drivers ️ Learn to use ticketing systems (e.g., Freshdesk, JIRA) ️ Educate users on IT best practices ️ Escalate complex issues to senior IT staff #J-18808-Ljbffr More ❯