1 to 25 of 74 Onboarding Jobs in the West Midlands

troubleshooting hardware, software and network problems. Role Providing first-line support for hardware, software and operating systems (Windows and macOS) Assisting with the setup and removal of user accounts (onboarding/offboarding) Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365 Logging all support requests and documenting troubleshooting steps Ensuring compliance with IT policies and maintaining More ❯

a Senior Project Manager, youll be the driving force behind the delivery of complex IT projects, acting as the trusted advisor to our clients and ensuring seamless transitions from onboarding to BAU support. Youll work closely with Sales, Operations, Engineering, and the PMO to turn strategy into action and deliver real value. Were looking for someone with a delivery mindset More ❯

with O2C applications and payment gateways Familiarity with product tracking tools like Jira Experience working in Agile environments (SCRUM, Kanban) Your first 90 days: Join our immersive Bootcamp Review onboarding with your manager and develop an action plan Collaborate on the software roadmap and optimize performance Build your internal network and expand your skills At Sidetrade, we value diversity, gender More ❯

Experience with O2C applications and payment gateways Experience with tracking tools like Jira Experience working in Agile environments (SCRUM, Kanban) Your first 90 days: Join our immersive Bootcamp Review onboarding plans with your manager and set goals Collaborate with the team and participate in roadmap planning Build your internal network across departments Expand your skills, share expertise, and unlock your More ❯

with the overall vision for credit decisioning and mortgages in mind Support Lending Product Owners to shape and prioritise the backlog, ensuring features support automated decisioning, loan origination, mortgage onboarding, and customer affordability Actively participate in agile ceremonies and identify areas for improvement to contribute to continuous improvement of the end-to-end mortgage and loans journey Ensure end-to More ❯

technical, sales, and commercial readiness across the portfolio. Operational Excellence Define service architecture including APIs, SLAs, and technical documentation. Ensure security, sustainability, and compliance standards are met. Support training, onboarding, and enablement across teams. Performance & Optimisation Monitor KPIs including revenue, margin, pipeline growth, and roadmap delivery. Use data-driven insights to refine propositions and improve outcomes. Engage with customer forums More ❯

to understand complex financial issues combined with deep analytical skills This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯

upgrades Monitor application performance and liaise with vendors and internal IT teams to resolve issues Support document management processes including metadata version control and filing standards Assist with iManage onboarding and offboarding processes for legal teams Collaborate on AI tools integration and automation projects to enhance legal workflows Act as the main contact between business users and vendors for legal More ❯

hardware, software and network problems. Responsibilities: Providing first-line support for hardware, software and operating systems (Windows and macOS). Assisting with the setup and removal of user accounts (onboarding/offboarding). Supporting and learning systems such as Active Directory, Microsoft Exchange, and Office 365. Logging all support requests and documenting troubleshooting steps. Ensuring compliance with IT policies and More ❯

escalations, and champion the voice of the customer internally Scope, negotiate, and deliver small to medium changes, ensuring commercial and technical alignment Collaborate with internal teams to ensure smooth onboarding and transition of new services Analyse service performance, identify trends, and drive continuous improvement initiatives Support commercial renewals and contribute to account development planning Represent Intercity at customer change boards More ❯

to billed timeframe, via a reduction in the WIP (work in progress) days. Qualifications Experience within a customer focused environment. Problem solving skills with focus on quality and the onboarding customer service. Excellent communication skills, with the ability to communicate at all levels. Able to adapt and succeed in a fast paced, changing environment. The ability to multi-task and More ❯

to billed timeframe, via a reduction in the WIP (work in progress) days. Qualifications Experience within a customer focused environment. Problem solving skills with focus on quality and the onboarding customer service. Excellent communication skills, with the ability to communicate at all levels. Able to adapt and succeed in a fast paced, changing environment. The ability to multi-task and More ❯

military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you require accommodation or assistance with the application or onboarding process specifically, please contact . All your information will be kept confidential according to EEO guidelines. Compensation Range: $70,000- $110,000. This is the pay range the Company believes More ❯

receipted Support the Service Delivery Manager Major accounts with service-related tasks, such as escalations and queries Be accountable for direct customer communications, both verbal and written Support the onboarding of new customers and engage with the Customer and Services Transition Manager to ensure seamless transition into BAU services Support service SLAs and manage the team accordingly to achieve the More ❯

and compliance Lead incident response, root cause analysis, and post-mortems Collaborate with development teams on CI/CD workflows and scalable architecture Document internal systems and assist with onboarding and training Participate in a shared on-call rota Skills & Experience Essential: Proven experience managing production Linux environments Experience with Ansible, Terraform, or similar automation tools Understanding of internet protocols More ❯

native solution that has attracted new private equity investment this SaaS Account Manager will play a lead role in shaping and delivering a customer account management strategy spanning customer onboarding through to new product promotion within key accounts. Due to the growth trajectory this Account Manager can expect a clear progression path within this highly flexible, forward thinking business. This More ❯

distribution or business operations is a plus Why Join Us? Competitive salary with potential for growth up to £50K Hybrid working model with flexible remote days Full in-office onboarding for the first 2-4 months to set you up for success Be part of a close-knit Business Transformation team Ready to take the next step in your career More ❯

What's in it for you? • Hybrid & flexible working schedule. • Competitive pay + bonus program. • Health insurance. • Great pension scheme. • Attractive Wellbeing, CSR, Sustainability, Women Inclusion & Diversity programs. • Excellent onboarding and training programs as part of our QH University platform. • Join a team of top experts passionate about innovation and a company that nurtures that passion. What will you do More ❯

testing practices , with responsibility for automation strategies covering unit, integration, system, and non-functional testing (NFT). Design and implement a scalable QA operating model and team structure, including onboarding, mentoring, and performance management of internal QA staff. Direct testing across multiple streams including Operational Acceptance Testing (OAT) , User Acceptance Testing (UAT) and Business Acceptance Testing (BAT) . Own and More ❯

Application Specialist: Deliver 2nd and 3rd-line support for iManage, including administration, configuration, and fault resolution Support BAU operations such as patching, upgrades, monitoring, and documentation Support DMS-related onboarding and offboarding processes, including workspace automation and document imports Collaborate with internal teams and external vendors on application enhancements and tooling integrations Contribute to projects involving the evaluation and rollout More ❯

Management tool, developing deep understanding in its functionalities, with supporting enterprise tools, authentication, authorisation, and security features. Ensure robust data governance and integrity within the tool by overseeing user onboarding, access controls, data quality, and recency. Manage tool configuration and enhancements, including data import/export processes. Generate accurate reports and analytics to inform project performance and resource allocation decisions. More ❯

day-to-day support, coaching, and development for a team of account managers. Foster a collaborative and high-performing team culture focused on customer success and commercial outcomes. Support onboarding and training of new team members, sharing best practices and market insight. Ensure consistent standards of client engagement, reporting, and account planning across the team. Revenue & Performance Management Achieve and More ❯

queries Supporting the sales team with the process flow for customers Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs You will manage and maintain our CRM system (Zoho) – for data More ❯

maintenance, and enhancement of core business systems (e.g., CRM, Client Portal, financial reporting tools). Monitor system performance and troubleshoot issues whilst communicating with the wider business. Oversee the onboarding of new clients to the portal and providing support for any incoming client queries. What we are looking for in our ideal Senior Software Developer: Proven experience in managing a More ❯

Can effectively collaborate across teams to ensure seamless infrastructure management. This role will require you to have or be willing to go through Security Clearance. As part of the onboarding process candidates will be asked to complete a Baseline Personnel Security Standard; details of the evidence required to apply may be found on the government website Gov.UK. If you are More ❯