. Escalate unresolved issues to 2nd/3rd line support teams as necessary. Document issues and resolutions clearly within the ITSM system. Assist with onboarding/offboarding processes from a technical standpoint. Support IT projects and contribute to process improvements. Follow IT policies and procedures, with a keen awareness of More ❯
ERP data handling practices are compliant with GDPR and other regulatory requirements. Contribute to the development and maintenance of knowledge bases to support future onboarding and training. Maintain a proactive and flexible approach to problem-solving and technical support activities. Essential Skills & Experience Significant hands-on configuration experience with Oracle More ❯
Birmingham, West Midlands (County), United Kingdom
SF Recruitment
for the comprehensive management of our Microsoft Azure, Microsoft Dynamics 365 (CE and Finance), Optimizely, and Microsoft 365 environments. Your key responsibilities will include onboarding new environment requests, managing existing environments, and ensuring that both IT and business requirements are met within the agreed Service Level Agreements (SLAs). You More ❯
telford, midlands, united kingdom Hybrid / WFH Options
Anson McCade
HCM implementations from scoping through to go live and post deployment support. • Provide expert guidance on HR operating models—covering self service, virtual agents, onboarding, payroll and absence management. • Partner with client executives to optimise processes and maximise the return on Oracle investments. • Lead commercial activities, contributing to bids, proposals More ❯
shrewsbury, midlands, united kingdom Hybrid / WFH Options
Anson McCade
HCM implementations from scoping through to go live and post deployment support. • Provide expert guidance on HR operating models—covering self service, virtual agents, onboarding, payroll and absence management. • Partner with client executives to optimise processes and maximise the return on Oracle investments. • Lead commercial activities, contributing to bids, proposals More ❯
coventry, midlands, united kingdom Hybrid / WFH Options
Anson McCade
HCM implementations from scoping through to go live and post deployment support. • Provide expert guidance on HR operating models—covering self service, virtual agents, onboarding, payroll and absence management. • Partner with client executives to optimise processes and maximise the return on Oracle investments. • Lead commercial activities, contributing to bids, proposals More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Anson McCade
HCM implementations from scoping through to go live and post deployment support. • Provide expert guidance on HR operating models—covering self service, virtual agents, onboarding, payroll and absence management. • Partner with client executives to optimise processes and maximise the return on Oracle investments. • Lead commercial activities, contributing to bids, proposals More ❯
wolverhampton, midlands, united kingdom Hybrid / WFH Options
Anson McCade
HCM implementations from scoping through to go live and post deployment support. • Provide expert guidance on HR operating models—covering self service, virtual agents, onboarding, payroll and absence management. • Partner with client executives to optimise processes and maximise the return on Oracle investments. • Lead commercial activities, contributing to bids, proposals More ❯
worcester, midlands, united kingdom Hybrid / WFH Options
Anson McCade
HCM implementations from scoping through to go live and post deployment support. • Provide expert guidance on HR operating models—covering self service, virtual agents, onboarding, payroll and absence management. • Partner with client executives to optimise processes and maximise the return on Oracle investments. • Lead commercial activities, contributing to bids, proposals More ❯
west midlands, midlands, united kingdom Hybrid / WFH Options
Anson McCade
HCM implementations from scoping through to go live and post deployment support. • Provide expert guidance on HR operating models—covering self service, virtual agents, onboarding, payroll and absence management. • Partner with client executives to optimise processes and maximise the return on Oracle investments. • Lead commercial activities, contributing to bids, proposals More ❯
stoke-on-trent, midlands, united kingdom Hybrid / WFH Options
Anson McCade
HCM implementations from scoping through to go live and post deployment support. • Provide expert guidance on HR operating models—covering self service, virtual agents, onboarding, payroll and absence management. • Partner with client executives to optimise processes and maximise the return on Oracle investments. • Lead commercial activities, contributing to bids, proposals More ❯
west midlands, midlands, United Kingdom Hybrid / WFH Options
Tyk
our products and services. Provide technical guidance on product configuration, integration, and customisation to meet customer requirements. Troubleshoot and resolve complex technical issues when onboarding or during consultancy engagements, escalating to internal teams when necessary. Adoption & Optimisation: Drive product adoption by educating customers on best practices, new features, and advanced More ❯
birmingham, midlands, United Kingdom Hybrid / WFH Options
Tyk
our products and services. Provide technical guidance on product configuration, integration, and customisation to meet customer requirements. Troubleshoot and resolve complex technical issues when onboarding or during consultancy engagements, escalating to internal teams when necessary. Adoption & Optimisation: Drive product adoption by educating customers on best practices, new features, and advanced More ❯
shrewsbury, midlands, United Kingdom Hybrid / WFH Options
Tyk
our products and services. Provide technical guidance on product configuration, integration, and customisation to meet customer requirements. Troubleshoot and resolve complex technical issues when onboarding or during consultancy engagements, escalating to internal teams when necessary. Adoption & Optimisation: Drive product adoption by educating customers on best practices, new features, and advanced More ❯
telford, midlands, United Kingdom Hybrid / WFH Options
Tyk
our products and services. Provide technical guidance on product configuration, integration, and customisation to meet customer requirements. Troubleshoot and resolve complex technical issues when onboarding or during consultancy engagements, escalating to internal teams when necessary. Adoption & Optimisation: Drive product adoption by educating customers on best practices, new features, and advanced More ❯
wolverhampton, midlands, United Kingdom Hybrid / WFH Options
Tyk
our products and services. Provide technical guidance on product configuration, integration, and customisation to meet customer requirements. Troubleshoot and resolve complex technical issues when onboarding or during consultancy engagements, escalating to internal teams when necessary. Adoption & Optimisation: Drive product adoption by educating customers on best practices, new features, and advanced More ❯
coventry, midlands, United Kingdom Hybrid / WFH Options
Tyk
our products and services. Provide technical guidance on product configuration, integration, and customisation to meet customer requirements. Troubleshoot and resolve complex technical issues when onboarding or during consultancy engagements, escalating to internal teams when necessary. Adoption & Optimisation: Drive product adoption by educating customers on best practices, new features, and advanced More ❯
worcester, midlands, United Kingdom Hybrid / WFH Options
Tyk
our products and services. Provide technical guidance on product configuration, integration, and customisation to meet customer requirements. Troubleshoot and resolve complex technical issues when onboarding or during consultancy engagements, escalating to internal teams when necessary. Adoption & Optimisation: Drive product adoption by educating customers on best practices, new features, and advanced More ❯
stoke-on-trent, midlands, United Kingdom Hybrid / WFH Options
Tyk
our products and services. Provide technical guidance on product configuration, integration, and customisation to meet customer requirements. Troubleshoot and resolve complex technical issues when onboarding or during consultancy engagements, escalating to internal teams when necessary. Adoption & Optimisation: Drive product adoption by educating customers on best practices, new features, and advanced More ❯
birmingham, midlands, united kingdom Hybrid / WFH Options
Redfaire
Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is More ❯
worcester, midlands, united kingdom Hybrid / WFH Options
Redfaire
Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is More ❯
wolverhampton, midlands, united kingdom Hybrid / WFH Options
Redfaire
Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is More ❯
telford, midlands, united kingdom Hybrid / WFH Options
Redfaire
Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is More ❯
west midlands, midlands, united kingdom Hybrid / WFH Options
Redfaire
Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is More ❯
shrewsbury, midlands, united kingdom Hybrid / WFH Options
Redfaire
Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. The TSM is More ❯