third line support teams. Main duties of the job To work within a team and provide first line ICT support services within the Trust using ITIL processes of Incident Management, Service Requests and an understanding of Problem and Change Management. Day to day working with a computerised telephone call handling system to efficiently handle incoming calls to the More ❯
product feature priorities internally within Fullstory and align with product team around driving product roadmap. Here's what we're looking for: 6+ years of experience in Customer Success Management or a related field Experience managing a minimum of $4-6M ARR, working with large Fortune 500 or Global 2000 sized customers. A proven track record of measurably … impacting customer results through creative problem-solving, strategic consulting, and change management. Experience in doing this with SaaS platforms is desired but not required. Exceptionally strong communication and relationship-building skills, with proven success cultivating executive-level (VP+) relationships as top-tier customers. Able to multithread across diverse stakeholders, influence C-suite decision-makers, navigate complex political landscapes, and More ❯
Southampton, England, United Kingdom Hybrid / WFH Options
Tate Recruitment
join their technology and digital services team as Head of Digital Innovation and AI. In this role, you’ll lead a newly formed team of technologists, product specialists, and change managers to embed digital innovation and AI across the organisation. You’ll be responsible for shaping strategic initiatives that harness data, automation, and emerging technologies to deliver measurable improvements … and industry bodies. Key Skills and Experience: Proven leadership experience in digital innovation, AI, or transformation roles within complex organisations. Deep understanding of architectural design principles, agile delivery, and change management. Strong grasp of digital trends, data strategy, and automation technologies, with the ability to translate them into practical solutions. Exceptional communication and stakeholder engagement skills, with the ability More ❯
portsmouth, hampshire, south east england, united kingdom Hybrid / WFH Options
Tate Recruitment
join their technology and digital services team as Head of Digital Innovation and AI. In this role, you’ll lead a newly formed team of technologists, product specialists, and change managers to embed digital innovation and AI across the organisation. You’ll be responsible for shaping strategic initiatives that harness data, automation, and emerging technologies to deliver measurable improvements … and industry bodies. Key Skills and Experience: Proven leadership experience in digital innovation, AI, or transformation roles within complex organisations. Deep understanding of architectural design principles, agile delivery, and change management. Strong grasp of digital trends, data strategy, and automation technologies, with the ability to translate them into practical solutions. Exceptional communication and stakeholder engagement skills, with the ability More ❯
join their technology and digital services team as Head of Digital Innovation and AI. In this role, you'll lead a newly formed team of technologists, product specialists, and change managers to embed digital innovation and AI across the organisation. You'll be responsible for shaping strategic initiatives that harness data, automation, and emerging technologies to deliver measurable improvements … and industry bodies. Key Skills and Experience: Proven leadership experience in digital innovation, AI, or transformation roles within complex organisations. Deep understanding of architectural design principles, agile delivery, and change management. Strong grasp of digital trends, data strategy, and automation technologies, with the ability to translate them into practical solutions. Exceptional communication and stakeholder engagement skills, with the ability More ❯
Aberdeen, Scotland, United Kingdom Hybrid / WFH Options
Appetite for Business | Microsoft 365 | BCorp
and being unapologetically human. You’ve got a developer, IT, or technical background, with strong Microsoft 365 expertise including SharePoint, Power Platform and Copilot You have experience of digital change management. You’re passionate about helping clients succeed not just teaching features but showing what’s possible. You’re purposeful and proactive, always moving things forward with accountability. You … bar and helping our team grow its capability. Client Impact: Working closely with clients to understand their pain points and craft training that genuinely makes their working lives easier. Change enablement: Experience Supporting digital transformation projects through needs analysis, embedding adoption and behaviour change. Results Focused: Track the effectiveness of training delivery by collecting feedback, measuring learner success, and More ❯
aberdeen, north east scotland, united kingdom Hybrid / WFH Options
Appetite for Business | Microsoft 365 | BCorp
and being unapologetically human. You’ve got a developer, IT, or technical background, with strong Microsoft 365 expertise including SharePoint, Power Platform and Copilot You have experience of digital change management. You’re passionate about helping clients succeed not just teaching features but showing what’s possible. You’re purposeful and proactive, always moving things forward with accountability. You … bar and helping our team grow its capability. Client Impact: Working closely with clients to understand their pain points and craft training that genuinely makes their working lives easier. Change enablement: Experience Supporting digital transformation projects through needs analysis, embedding adoption and behaviour change. Results Focused: Track the effectiveness of training delivery by collecting feedback, measuring learner success, and More ❯
inverurie, north east scotland, united kingdom Hybrid / WFH Options
Appetite for Business | Microsoft 365 | BCorp
and being unapologetically human. You’ve got a developer, IT, or technical background, with strong Microsoft 365 expertise including SharePoint, Power Platform and Copilot You have experience of digital change management. You’re passionate about helping clients succeed not just teaching features but showing what’s possible. You’re purposeful and proactive, always moving things forward with accountability. You … bar and helping our team grow its capability. Client Impact: Working closely with clients to understand their pain points and craft training that genuinely makes their working lives easier. Change enablement: Experience Supporting digital transformation projects through needs analysis, embedding adoption and behaviour change. Results Focused: Track the effectiveness of training delivery by collecting feedback, measuring learner success, and More ❯