1 to 25 of 120 Customer Engagement Jobs with Hybrid or WFH Options

Senior Customer Engagement Technical Consultant One of the UK s leading Microsoft Solutions Partners, accredited to the highest level and recognised as one of the UK's Best Workplace by Great Place to Work We usually respond within three days Background One of the UK s leading Microsoft … of Senior Technical Consultant/Developer is a key role in the delivery of a solution to the customer. Working as part of the Customer Engagement team, you will: Ensure that all technical work is produced in line with best practice and to a high standard Can understand … a customer's technical requirements and formulate and present ideas of how those requirements can be met Contribute to pre-sales activities and estimation processes Define work of others and monitor its quality Help advance the team by coaching other team members Collaborate on internal initiatives and be able more »

Customer Engagement Manager We're seeking a Customer Engagement Manager with housing sector experience and ActiveH software proficiency. This role involves managing customer relationships, identifying new business opportunities, and ensuring customer satisfaction. Responsibilities: Manage designated customer accounts, scheduling regular meetings and gathering feedback. … visits. Attendance at team meetings and industry events as required. Benefits: Remote/Flexible working Career and Development opportunities Interested? Please Click Apply Now! Customer Engagement Manager more »

is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer s offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow … Key Accountabilities Maintains a thorough knowledge of the organisation and adheres to all organisational standards Responsible for design, build, test and deployment efforts for Customer Engagement (CRM) technology solutions Provide hands on functional and technical knowledge as well as manage client relationships within the context of the role … modifications and resolve any issues that arise Execute assigned tasks within a structured project environment and lead consultants in various project work streams Analyse customer needs and participate in the design and architecture of business process solutions Responsible for completeness and quality of functional design Translate business requirements into more »

expanding Dynamics 365 ERP delivery function. This is a permanent opportunity and fully remote. The suitable candidate will work as a functional consultant understanding customer business requirements, converting these into Business Central solution options and clearly explaining to the customer how their requirement is mapped to a standard … keen to integrate with the existing Dynamics, Power Platform and engineering personal. The candidate should have excellent communication skills, both written and oral, excellent customer engagement skills, the ability to problem solve, the ability to work on more than 1 project at a time and see tasks through … to engage with customers, understand their business requirements, explain how the Business Central can be used to meet their needed, defining solutions to meet customer needs with the wider platforms team and the ability to learn from other internal resources to deliver service excellence will be the key day more »

Customer Success Associate Customer Success Customer Experience Customer Service Education SaaS Software Development Relationships Sales Business Development A pending B Corp with a powerful mission are on the lookout for their next Customer Success Associate If you like the sound of making a genuine difference … in the world of education, keep on reading They are on the lookout for a Customer Success Associate to Foster long-term partnerships with key customers. Identify and engage with prospective clients. Mentor and guide team members, ensuring effective information sharing and cross collaboration across various internal teams. Drive … the growth of the business forward through increasing brand visibility and overall customer engagement. Details: Up to £32K per annum Warwick office Hybrid working Company bonus Medical dental If you are passionate about delivering exceptional customer service and you have proven experience in a customer success role more »

Customer Success Associate ⭐ | Customer Success | Customer Experience | Customer Service | Education | SaaS | Software Development | Relationships | Sales | Business Development A pending B Corp with a powerful mission are on the lookout for their next Customer Success Associate! If you like the sound of making a genuine difference … in the world of education, keep on reading! They are on the lookout for a Customer Success Associate to... ✔ Foster long-term partnerships with key customers. ✔ Identify and engage with prospective clients. ✔ Mentor and guide team members, ensuring effective information sharing and cross collaboration across various internal teams. ✔ Drive … the growth of the business forward through increasing brand visibility and overall customer engagement. Details: 👉Up to £32K per annum 👉 Warwick office 👉 Hybrid working 👉 Company bonus 👉 Medical + dental If you are passionate about delivering exceptional customer service and you have proven experience in a customer success more »

understands that success results from the incredible hardworking, dedicated, and diverse people like you we are proud to call our colleagues? If providing excellent customer service is important to you, and you want to advance your career with a $9 billion leader that can provide you with stability and … exciting challenges, whilst supporting your personal growth and career ambitions, wed love to hear from you. Role Info: Customer Service Representative - Part Time (17.5hrs Per Week) Cardiff/Hybrid Working 2-3 Days Per Week After Training Competitive Market Salary Plus Significant Benefits Package Values: Serious about safety. We … we say. We stand by our word and the trust of others. Company: Global Distributor of chemicals & ingredients used in everyday products As a Customer Service Representative, you'll be the first point of contact for our customers. As part of our Customer Service team, you are the more »

Customer Success Manager – AR/VR and Mixed Reality Projects Remote Role - Occasional Travel to client sites Are you an experienced Customer Success Manager with a genuine passion for driving customer engagement? We're working with a globally recognised company, looking for a skilled Customer … They are dedicated to realising the potential of their clients and delivering excellence through an integrated suite of services. Why This Role? As their Customer Success Manager, you will play a pivotal role in shaping their customer success strategy. This is an exciting opportunity to establish a robust … customers derive maximum value from their solutions. You will have the chance to grow within the organisation and make a significant impact on their customer success initiatives. Key Responsibilities Develop and implement success plans tailored to customers’ business objectives, driving engagement and product adoption. Build and nurture strong more »

future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »

delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »

delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »

delivering change in a highly integrated complex technical environment you'll be responsible for the design, development, implementation, and service support of our Dynamics Customer Engagement platform (Customer Service and Model Driven Apps) and associated services for our core Housing Association business. In addition to the underlying … plans, to adequately support the needs of Clarion's Customers and Stakeholders is vital! Responsible for all aspects of the lifecycle of the Dynamics Customer Engagement platform, including design, development, planning, implementation, configuration, and ongoing support, along with owning and managing resource allocation of the team across all more »

Dynamics 365/D365CE Customer Engagement Consultant (Multiple positions up to 10) - Up to £75k + PMI, life insurance, 25 days holiday and more Are you a Dynamics 365 CRM/CE Consultant looking for you next career move? Maybe, you are working for a Microsoft Dynamics/… UK & Ireland) Key Skills Required A client centric attitude and excellent interpersonal skills 3+ years' experience in the design and implementation of Dynamics 365 Customer Engagement/D365CE D365 CE - Customer Service, Sales or Marketing as core skillsets Strong requirements gathering skills with demonstrable experience Excellent presentation more »

specialist to design and implement complex UC and UCaaS solutions for Elite Groups customers. In this role, you will provide a high level of customer engagement, and be responsible for designing and implementing complex endpoint solutions, taking the proactive lead in driving Cloud adoption and recurring revenue sales … across the Elites customer base. Some of the responsibilities of a Senior Solutions Architect at Elite include: Provide strategic customer engagement for the design and installation of new UC and UCaaS opportunities. Carry out remote & onsite customer meetings and workshops with a high standard of professionalism. … Engage with internal account managers to identify Cloud endpoint opportunities within the Elite customer base. Liaise with the wider business to provide expert consultancy and guidance on all UC and UCaaS services. Oversee the implementation of UC and UCaaS solutions, ensuring best practice is communicated and followed by the more »

of the UK (specific location to be provided upon application)Are you a passionate and experienced Solution Architect with expertise in Microsoft Dynamics 365 Customer Engagement (D365CE)? Do you thrive in a collaborative environment where innovation is encouraged, and your ideas can shape the future of digital transformation … junior team members, sharing best practices and promoting continuous learning.Requirements:Extensive experience as a Solution Architect, with a strong focus on Microsoft Dynamics 365 Customer Engagement (D365CE).In-depth knowledge of D365CE modules, including Sales, Customer Service, Marketing, and Field Service.Proven track record of successfully designing and more »

CE) c.£70,000 + benefits Remote working with occasional travel to Hertfordshire Permanent Role Overview: Lead the implementation of D365 CE [Sales, Marketing, Customer Service] Ensure solution compliance to service and technical standards Manage a team of junior developers, leading their development and training workshops Required Skills: Experience … in implementing or supporting Dynamics 365 Customer Engagement required. Experience in Microsoft enterprise cloud technologies such as Dynamics 365 (in particular, Customer Engagement and Finance & Operations), Office 365, Microsoft Azure. Knowledge using .NET, .NET Core, and C# Experience working in an Agile/Scrum development environment. more »

Platform Consultant, you will play a pivotal role in delivering high-quality solutions and services to all clients. Your expertise in Microsoft Dynamics 365 Customer Engagement (D365CE) and Power Platform will enable the business to maintain their status as a leader in the field, ensuring client satisfaction and … Power Platform solutions end to end including workshops, gathering requirements, building solutions, configuration, training and more. Qualifications: 1) Proven experience with Microsoft Dynamics 365 Customer Engagement and Power Platform. 2) Understanding of business processes and experience in providing solutions to streamline operations. 3) Familiarity with the latest trends more »

Our client is a family run business, with an amazing product and a customer centric approach. They have stores in the UK and a rapidly growing online, International and concessions business. They really care about people, customers, and the communities in which they trade and are now looking for … the marketing, trading, and online teams and under the direction of the Digital Marketing Manager, you'll use your knowledge of CRM to drive customer engagement via timely, personalised, and relevant communications. With a commercial mindset, you will know what good looks like when it comes to CRM … buy from their much-loved brands. CRM Executive – Responsibilities - Devise, maintain and adapt an email schedule designed to help the business achieve online sales, customer engagement and overall growth goals. - Create compelling email content for a range of audiences. - Analyse performance and report on success and learnings during more »

a key role for the business, during a time of great investment in tech and systems. You will play a key part in improving customer engagement, through focus groups, panels, A/B testing etc. The ideal candidate will have previous CX/UX experience, and experience delivering … Overview of the role requirements: Previous experience working in a UX Design or Product Designer role with UX focus, preferably with a focus on customer experience and Apps. Experience working with remote/offshore development teams, preferably in an Agile environment. Ability to work with a wide range of … internal & external stakeholders. Knowledge and prior experience of enhancing customer engagement, such as conducting panels/workshops, A/B Testing etc. Analytical mindset with excellent problem-solving & organisational skills. Salary The salary/package for this position is flexible between £55,000 - £60,000 per annum, depending more »

As a Multi-Channel Marketer, you will support and deliver marketing activities that enhance customer engagement and drive demand for various products or services. This role involves strategic planning, content creation, campaign implementation, and interaction with both internal and external stakeholders. Role Your role will be to support … Positions Available 1 Closing Date Wednesday, 31st July 2024 Start Date Thursday, 1st August 2024 Desired Skills Communication skills Attention to detail Organisation skills Customer care skills Team working Creative Initiative Qualifications English GCSE or equivalent, grade Grade C or 4 (Essential) Maths GCSE or equivalent, grade Grade C … or 4 (Essential) About the Employer TEMPE PARTNERS LTD As a Multi-Channel Marketer, you will support and deliver marketing activities that enhance customer engagement and drive demand for various products or services. This role involves strategic planning, content creation, campaign implementation, and interaction with both internal and more »

Software Developer - Empowering Customer Engagement! I'm looking for a talented Software Developer with skills in C#, XML, and SQL Server to play a critical role in a small team. Embrace a varied role covering development, support and testing in a hybrid work environment based out of Stevenage … your unique perspective to the team! Desired Skills for the Software Developer: Proficiency in C#, XML and SQL Server Desire for a varied role Customer-focused mindset under pressure Any experience of Blazor, microservices architecture/Dapper, .NET Core, XPath, LINQ to XML (.NET), XSL-FO, NoSQL/RavenDB … Files and/or ASP.NET MVC/REST would be ideal but by no means essential as training will be given Software Developer - Empowering Customer Engagement! Location: Hybrid (2 days remote, 3 days Stevenage, Hertfordshire) Salary: £25-55k (depending on experience) Benefits: Bonus, pension, healthcare, life insurance more »

to take a key role in Xpedition s efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of … the role are understanding customer s requirements and designing D365 or Dynamics NAV software to meet them. Strong consultancy skills are a key requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and … implementation. Responsibilities Analysing customer requirements Documenting customer requirements and implementing Business Central/NAV on clients sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central Certified Professional with 5+ years experience The candidate will either have a proven track record as a consultant with more »

Role Summary and Objectives: Increase brand visibility, awareness, and affinity among target audiences, driving customer engagement and loyalty through compelling social media content and interactions. Drive incremental penetration and profitability through incremental income through targeted social media campaigns, travel related content hacks, and supplier partnerships. Rebuild brand reputation … a trusted provider of travel essentials, showcasing product features, benefits, and unique selling points. Key Responsibilities: Develop a robust strategy in line with the customer plan to deliver supplier content that is represented under the WHSmith brand, generating incremental income p.a. Develop and execute a comprehensive social media marketing … strategy to drive brand awareness, engagement, and customer acquisition for the UK and Global WHSmith retail brand specialising in travel essentials. Serve as the primary touchpoint to reposition our brand in owned media as a Global Travel Retailer Collaborate closely with internal stakeholders, including marketing, trading, retail media more »

eCommerce Website Manager will provide day-to-day site administration and support for the website. This role works closely with marketing, finance, operations, and customer service to ensure customers have a positive online ordering experience and drive sales growth and profitability. JOB RESPONSIBILTY SUMMARY Manage the day-to-day … checkout funnel and promotional campaigns. Improve the existing online shopping experience and deliver a best-in-class experience. This includes significantly improving visitor to customer conversions, revenue, customer engagement and retention. Continually assess eCommerce storefront to identify opportunities to improve product assortment, placement, cross-sell/up … cross-sell, out-of-stock items, and product pricing adjustments through the eCommerce software. Support ongoing A/B testing to continually improve upon customer experience and optimize conversions. Monitor attribution and analytics, with a focus on CPA, AOV, ROAS, and LTV for website and all channels directing to more »

for the following deliverables: • Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements • Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus “wants … Working with the Client this requires thought leadership in transforming “solutionised” requirements to true business outcomes • Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people) • Working with the Pre-Sales and Technical … or V3 Foundations Certification • Has proven leadership experience in managing small teams and projects • Ability to produce documentation on various levels including technical and customer facing • Proven team player and team builder • Educated to Degree Level • Be prepared to travel This role covers the UK and Europe and therefore more »