1 to 25 of 179 Remote/Hybrid Customer Engagement Jobs

Customer Engagement Manager | Remote/Hybrid | £65,000 DOE If you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers … sophisticated software platform. This isn't account management with a sales target — it's purposeful, people-first work with genuine variety across every customer relationship. As a Customer Engagement Manager, you will benefit from: Hybrid/Remote working (requirement to go into office at least ...

Customer Selections and Analytics Consultant Hybrid working Salary up to: £50,000 This is a strong opportunity for a commercially minded analytics professional to combine technical delivery with stakeholder impact. You will play a key role in driving targeted marketing activity and improving campaign performance through data-led insight … working in a highly collaborative environment. The Company They are a well-established organisation with a strong customer focus and a growing investment in data and analytics. Analytics plays a key role in shaping marketing effectiveness, customer engagement, and strategic decision making. The business operates ...

designing and delivering modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with customers, Account Managers, Project Managers, Consultants, and the Solution Architecture team to ensure all proposed solutions are scalable … focus on Power Apps, Power Automate, Dataverse, Microsoft Fabric, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on technical delivery when required. This is a highly customer-facing role requiring strong ...

actionable insights and partnering with marketing and commercial teams to drive business performance. This role will play a key part in supporting marketing and customer insight initiatives, helping stakeholders make informed decisions through high-quality reporting, analysis, and recommendations. The Role Working closely with Marketing, Insights, E-commerce … senior business stakeholders, you will be responsible for delivering meaningful analysis across customer behaviour, campaign performance, segmentation, and commercial performance. You will use SQL, Power BI, and Excel to build reporting solutions, automate manual processes, and provide insights that influence business strategy and marketing effectiveness. Key responsibilities include: Analysing ...

will combine strong leadership capabilities with a proven record in consultative, solution-based sales, enabling their team to identify opportunities and create value-driven customer outcomes. Key Responsibilities The following outlines the primary areas of responsibility: - Leadership & Team Development Lead, mentor, and support the development of a team … team success. Conduct regular pipeline, forecast, and performance reviews, providing strategic guidance and sales coaching. Champion best practices in account management, solution selling, and customer engagement across the team. Working day to day with the UK based sales individuals to support their customer engagement, individual challenges ...

About the Role As our Customer Experience Manager , you will be responsible for the execution, operations, and ongoing delivery of our scaled customer experience across the customer lifecycle. Reporting to the Director, Scaled Customer Success , you’ll turn our CX strategy into reality through well‐orchestrated … increasingly AI‐powered communications, programs, and self‐serve capabilities that improve engagement, adoption, and value realization at scale. Key Responsibilities Design, execute, and continuously optimize digital‐first lifecycle programs using customer data, journey insights, and automation & orchestration to deliver the right content, to the right person ...

Network Sales Engineer/Solutions Architect – Secure Government – Full-time, Permanent Location: Remote, UK-based with travel to customer sites in and around London Salary: Up to £150,000 basic salary + 20% bonus + Car Allowance + Excellent Benefits Security Clearance: Current STRAP Clearance highly desirable. DV Cleared … Network Sales Engineer/Solutions Architect, you'll become a key technical advisor supporting strategic public sector and government accounts throughout the entire customer engagement lifecycle. Lead technical discovery, solution design and customer workshops Support the full presales and sales lifecycle Deliver technical presentations, demonstrations and proof ...

office) Salary: £100,000 - £120,000 Base + 50% OTE Our client is a high-growth technology business operating at the intersection of customer engagement, loyalty, commerce and data intelligence. With more than two decades of success, the business has built a market-leading platform used by some … technology business with operations across 15+ international markets Trusted by leading global brands across financial services, retail and ecommerce Award-winning platform combining loyalty, customer engagement, insights and commerce media Over $1bn returned to consumers through customer reward programmes in recent years Recognised among ...

group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Manager of Customer Success at Anthropic, you'll be our first EMEA front‐line leader managing our EMEA Customer Success Managers who drive value across … Claude.ai, and Claude Code. You'll directly coach and develop a team of 5‐8 CSMs while maintaining strategic oversight of high‐impact customer engagements. This role demands exceptional people leadership combined with deep product knowledge and customer success acumen to guide your team in maximizing customer ...

Customer Base Manager Location: Bath, BA2 Salary: £50,000 Hours: Full Time, Permanent Help us grow and retain a truly better broadband experience. At Truespeed, we're building the future of broadband across the South West with our rapidly growing full-fibre network. We're already connecting over … homes, and we're continuing to expand bringing faster, more reliable broadband to communities across the region. We're proud of the customer experience we deliver, but as competition increases, our focus is on keeping customers engaged, loyal and maximising the value they get from their Truespeed experience. ...

About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array … focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. ...

This role is ideal for someone who thrives at the intersection of business transformation, solution architecture, and hands‐on design, bringing together Dynamics 365 Customer Engagement, Power Platform, and enterprise integration capabilities to deliver scalable business solutions. This is not a standalone Power Platform position. You will play … pivotal role in designing and shaping complex solutions across the wider Microsoft ecosystem, helping organisations modernise legacy platforms, consolidate systems, and create seamless customer and operational experiences. Working closely with senior stakeholders, technical teams, and business leaders, you will own solution design from concept through to delivery, ensuring business ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions … particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on solution guidance when required. This is a customer-facing role requiring strong communication ...

Customer Success Manager (FinOps Focus) Customer Success About Cloud Capital: Cloud Capital is a pioneering force at the forefront of the cloud efficiency space. We help growing technology companies slash their cloud infrastructure costs. Our cutting‐edge SaaS platform offers powerful forecasting and planning capabilities, enabling our clients … make smarter, data‐driven decisions. Using innovative software, we maximize customer cost savings while minimizing cloud commitment risks, ensuring our clients can scale their businesses without financial constraints. This is an opportunity to join a well‐funded startup operating in a massive, fast‐growing market. Join ...

employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. … independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.# Professional Services Sales Director UKIProfessional Services | UKI**Reports to:** VP Customer Success UKI **Location:** England (Hybrid)# Role OverviewThe Head of Services ...

their technical team. This is a varied and client-facing position, combining 2nd and 3rd line support responsibilities with project delivery, consultancy, and onsite customer engagement. The Role As a Senior IT Engineer, you will act as a senior technical escalation point while working closely with clients to understand … their requirements and deliver effective technology solutions. Key Responsibilities Providing 2nd and 3rd line support across a wide range of customer environments Investigating and resolving complex technical issues Delivering infrastructure, cloud, migration, and modernisation projects Conducting client discovery meetings and technical consultations Gathering business and technical requirements Recommending ...

food production company who are looking to bring in an experienced technical specialist to lead hands-on development across Dynamics 365 (model-driven and customer engagement apps), Power Apps (canvas and model-driven) and Power Automate cloud flows. This is a high-impact role with genuine architectural ownership … artefacts including high-level designs, integration diagrams, data models and decision records. Development & Delivery * Lead hands-on development across Dynamics 365 (model-driven and customer engagement apps), Power Apps (canvas and model-driven) and Power Automate cloud flows. * Build and extend solutions using plugins, custom connectors, PCF controls ...

services are delivered, ensuring systems are secure, accessible and aligned to organisational priorities. What You’ll Be Doing Configure and improve Dynamics 365 Customer Engagement to support business needs Work with stakeholders to understand requirements and translate them into practical system solutions Design and deliver user-friendly, scalable … standards What We’re Looking For We’d love to hear from you if you have: Hands-on experience configuring and administering Dynamics 365 Customer Engagement Experience building workflows and automations (e.g. Power Automate) Strong skills in gathering requirements and translating them into system solutions Understanding ...

many more XMA are looking for an experienced D365 Test, Release & Change Control Manager to oversee the Microsoft Dynamics 365 estate, covering both Customer Engagement (CE) and Finance & Supply Chain Management (F&SCM). The role will be responsible for release governance, testing coordination, and change control across … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise ...

converts pipeline • Opens doors across Defence and Government • Builds campaigns and shapes capture activity • Wins complex cyber and ICT services business • Develops trusted customer relationships at senior levels • Converts ambiguity into revenue opportunities You will take ownership of strategic customer engagement across Defence and Government organisations operating … track record of: • Winning new business across Cyber, Secure ICT or Managed Services • Operating successfully within MOD, UK Government and defence prime ecosystems • Leading customer engagement within complex, security-sensitive environments • Translating operational and technical requirements into commercially winning solutions • Working through long and often ambiguous sales cycles ...

awareness. You will play a key role in shaping the future direction of the business, ensuring technology remains at the heart of service delivery, customer success and business growth. You will be responsible for driving technical excellence, developing high-performing teams and identifying opportunities to leverage emerging technologies … customers. Key Responsibilities: Technology Strategy & Leadership Define and execute the organisation's technology strategy and roadmap Ensure technology services align with business objectives and customer requirements Identify emerging technologies and opportunities for innovation Drive continuous improvement across technical operations, service delivery and customer outcomes Act as the senior ...

scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business … skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile ...

scalable, high quality solutions aligned to our IT strategy. You'll also play a key role in developing and supporting our Microsoft Dynamics 365 Customer Engagement (CE) platform and Power Platform capabilities. As one of our Systems Developers, you will work in a small team to:- Analyse business … skills, then LET'S TALK! Experience in software development across languages such as C#, .NET, JavaScript, SQL Hands-on experience with: Dynamics 365 CE (Customer Engagement) Power Platform (Power Automate, Dataverse) Strong understanding of: Model-driven apps and solution management Business rules, workflows, and automation Experience with Agile ...

Technical Sales Engineer bridges deep technical expertise with strong commercial awareness, helping customers identify the right solutions for their business needs. This role combines customer relationship management, solution positioning, and project engagement across the full sales cycle, while working closely with engineering, sales, and supplier teams to drive … will you be doing? In this role, your responsibilities will include: Have full ownership over designated customers within the United Kingdom Develop and execute customer technology and commercial strategy and plans based on greatest opportunities for growth, through fact-based analysis and in-depth customer knowledge Develop customer ...

than a technical delivery role. You'll be a trusted technical authority , responsible for shaping technology roadmaps , influencing network transformation programmes , and guiding senior customer stakeholders on the future direction of their network estate. You'll combine deep technical expertise with the ability to translate business requirements into long … clearance is preferred; eligibility for SC will also be considered. ** The Role In a Nutshell This role sits at the intersection of technical leadership, customer engagement and network transformation. Whilst retaining deep technical credibility, you'll operate at principal level, influencing architecture decisions, shaping technical roadmaps, driving service ...