176 to 200 of 337 Remote Customer Engagement Jobs

continued growth and demand for their products, they now urgently need an ERP Consultant to bolster their team. This role would suit an ERP Consultant with experience in complex customer engagements and developing functional requirements. Alternatively, someone with a finance or accounting background looking to make a career change is also encouraged to apply. This role is hybrid within More ❯

knowledge of databases and methodologies to determine appropriate sources, determine indicators and relationships, and generate intelligence support packages. Provide tailored communications to innovation stakeholders in meetings, demos, and other customer engagements, as well as support analytic innovation, development, and data analytics activities to customers and stakeholders. Brief customers on assessments and prepare briefings based on finished analysis, including preparing More ❯

trade customers to source effectively, stock efficiently, sell profitably and service competitively We are looking for a strategic and results-oriented Commercial Success Manager to lead initiatives that strengthen engagement with our customers throughout the commercial lifecycle. In this role, you’ll work across Sales, Marketing, and Customer Success to optimize how we communicate value, accelerate lead generation … and deal volumes, with a focus on revenue growth and retention. Key Responsibilities: Design and execute commercial engagement strategies that support sales pipeline development, deal acceleration, and customer Klipboard portfolio expansion. Collaborate with Sales and Marketing to create tailored campaigns, product sales enablement materials, and messaging frameworks for key customer segments. Partner with Sales/Customer Success to identify expansion opportunities and support upsell/cross-sell efforts through targeted outreach and content. Use CRM and engagement platforms to build and automate customer journey touchpoints (email sequences, QBR content, win-back/nurture campaigns) alongside sales enablement. Build an internal engagement program for Klipboard showcasing the X-Sell portfolio to educate and More ❯

the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events. Head of Customer Success Based in: London, UK Why we're here: Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated … Cloud suite of applications for global collaboration, we empower the biggest real-time, 3D productions around. Disguise services offer a 24/7 global support system to meet any customer need ranging from essential technical service and online learning all the way to end-to-end creative and technical services from our creative and build team. Working with Disney … Netflix, ESPN, U2 at the Sphere, the Burj Khalifa, U2 and Beyonce, Disguise is the number one partner delivering the next dimension of entertainment. The Role: The Head of Customer Success is a customer evangelist, ensuring that Disguise maintains a customer-centric focus across all business functions. They report to the Vice President of Customer Engagement More ❯

Join a SaaS scale-up doing big things with Gen AI.. We’re hiring on behalf of an AI-powered (CcaaS) customer journey platform that’s genuinely transforming how brands connect with their customers. Think smart automation, multi-channel interactions, and beautifully designed user experiences – The technology is awesome! This isn't our first rodeo with this team, we … know them well and can vouch for the culture, the leadership, and the product. With a sub-50 headcount and strong funding/partnerships in place, the Customer Success team is growing to meet demand. The opportunity This is more than just a Customer Success Manager role. You’ll be working directly with some globally recognised brands, helping … them get the most out of a cutting-edge platform that’s pushing the boundaries of customer engagement. As a Customer Success Manager , you’ll own a book of around 60 accounts generating £700K+ in ARR. The role blends mid and high-touch engagement and spans the full customer lifecycle, from onboarding through to renewals and More ❯

new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies. About Tripadvisor Tripadvisor, the world's largest travel site , is on a mission to enable travelers to unleash … the wisdom of the crowds to help them decide where to stay, how to fly, what to do and where to eat. What you'll do: As a Technical Customer Service Advisor at Bókun, you will undertake a variety of duties from troubleshooting technical issues to investigating in-depth, complex cases where your mediation and negotiation skills will be …/or dispatch to the next resolving group according to the escalation process. You are expected to have the technical and interpersonal skills to deliver a high level of customer satisfaction. Your key responsibilities will include: Handle English & Italian emails, calls, or chats according to company policy. Troubleshooting incoming issues, identifying root causes, and finding a path to resolution. More ❯

Job Title: Product Support Specialist Salary: Up to £32,000 per year Department: Customer Experience Basis: Full-time, permanent Location: Canary Wharf, London - WeWork Reporting to: Customer Experience Lead About Onetrace Our relentless focus on user experience has been the cornerstone of our growth, helping us become the market leading software for fire protection subcontractors across the UK. … more efficiently, stay competitiveand deliver with confidence. We believe the key to a great product is great people - and exceptional product support.You'll be a core part of our customer experience, helping users get the most out of Onetrace. You'll solve problems, share knowledge and champion feedback that drives our product forward. You'll sit at the intersection … of product, operations and customer engagement- in a small, ambitious team where your voice genuinely shapes how we scale. What You'll Do Engage with customers through various channels, including email, chat, and phone. Respond to customer queries promptly, demonstrating a solid understanding of our products. Follow up with customers to ensure their queries/questions/ More ❯

Customer Experience Advisor needed for a fast-growing business in Tunbridge Wells. The Customer Experience team provides full support to selected customers and ‘manage' all areas of the customer's account. I am looking for a Customer Experience Advisor who is passionate about providing high standards of customer service and delighting customers. This role will … be to provide comprehensive support and exceptional service levels to enrich customer journey. Providing support to our customers as well as our Account Management team, setting them up for success and taking a proactive approach to customer care and customer engagement. Responsibilities: Monitoring Service Tickets from start to completion. Reviewing and validation of service job sheets for … accuracy. Validating Service Reports (Job sheets) from 3rd Party Suppliers. Validating Warranty Status on service tickets. Closing Service Tickets. Raising customer invoices for service tickets. Liaising with customers – Purchase Order requirements Liaising with internal technical support to validate product usage. Liaise with 3rd party suppliers regarding service levels. Escalations to 3rd party suppliers. Service Ticket queries and follow through More ❯

At Sycurio, we're redefining secure, seamless payment experiences for contact centres around the world. As Director of Customer Delivery , you will be the driving force behind how we enable customers and partners to go live, stay supported, and thrive using our solutions. This role is pivotal in shaping and scaling our global delivery model as we transition to … a modern, enterprise-grade B2B SaaS platform. Key Responsibilities: Define and execute a world-class global customer delivery strategy that's scalable, efficient, and customer-obsessed. Lead and inspire the Customer Enablement, Telephony Integration, and Professional Services teams-empowering them to deliver excellence at every touchpoint. Act as a player-coach, directly managing strategic customer engagements … metrics to continuously improve. Be the go-to leader for cross-functional collaboration, aligning Product, Engineering, and Sales & Marketing around a unified delivery vision. Champion the voice of the customer and partner within the CPTO org, ensuring their needs are central to our roadmap and delivery operations. Lead change initiatives that streamline systems, optimize talent, and elevate the end More ❯

looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of … teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and … scale geospatial insight Integrate datasets like HST (High Street Trading), customer segmentation, and footfall into spatial analysis workflows Conduct segmentation and clustering work to highlight geographical patterns Stakeholder Engagement & Storytelling Build dashboards and data visualisations that clearly communicate insights Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations Present analysis at senior levels and More ❯

looking for a Geospatial Insight & Analytics Manager to join their data function. The team plays a crucial role in using location-based data to drive smarter, faster commercial and customer decisions, and this role will lead high-impact projects across location planning, network design, and targeted marketing. The Role This is a rare opportunity to shape the future of … teams. Key Responsibilities: Spatial Insight & Strategic Decision Support Translate business questions into geospatial data-driven insight Use spatial modelling to solve problems around store planning, network optimisation, and targeted customer engagement Identify whitespace opportunities based on demographics, mobility, and purchasing behaviour Advanced Geospatial Analytics Apply tools like Databricks, ArcGIS, SQL, and Python to build models, test hypotheses, and … scale geospatial insight Integrate datasets like HST (High Street Trading), customer segmentation, and footfall into spatial analysis workflows Conduct segmentation and clustering work to highlight geographical patterns Stakeholder Engagement & Storytelling Build dashboards and data visualisations that clearly communicate insights Collaborate with non-technical stakeholders to translate complex spatial data into business recommendations Present analysis at senior levels and More ❯

000+ 👔 Interview Process : 2–3 stages 💸 Salary : Up to £60k 👨‍💻 Key Criteria : 🚨 PLEASE READ BEFORE APPLYING 🚨 ✅ You have solid product management or product ownership experience, particularly within marketing or engagement platforms (e.g., CRM, attribution, or self-service tools) ✅ Confident working with cross-functional teams—marketing, data, engineering—to shape roadmaps, manage technical platforms, and roll out A/B … testing strategies ✅ Comfortable using tools like Braze, Wordpress, and analytics platforms to drive platform improvements and customer engagement Please note: Sponsorship is not available for this role. More ❯

000+ 👔 Interview Process : 2–3 stages 💸 Salary : Up to £60k 👨‍💻 Key Criteria : 🚨 PLEASE READ BEFORE APPLYING 🚨 ✅ You have solid product management or product ownership experience, particularly within marketing or engagement platforms (e.g., CRM, attribution, or self-service tools) ✅ Confident working with cross-functional teams—marketing, data, engineering—to shape roadmaps, manage technical platforms, and roll out A/B … testing strategies ✅ Comfortable using tools like Braze, Wordpress, and analytics platforms to drive platform improvements and customer engagement Please note: Sponsorship is not available for this role. More ❯

Business Analyst (Social Housing). We are seeking an experienced Contract Business Analyst with Housing Association experience to join an exciting Dynamics 365 Customer Engagement (D365 CE) implementation and transformation project. This role offers the opportunity to make a significant impact within a forward-thinking organisation while benefiting from hybrid working arrangements. Title: Business Analyst Social Housing . … experience as a Business Analyst within complex projects. Understanding of the operational side of businesses. Extensive knowledge and hands-on experience with Social Housing/Housing Associations Dynamics 365 Customer Engagement (D365 CE) experience would be a big plus. Strong understanding of technical implementations and change transformation, not only "change " at a process level but also at an More ❯

a talented Email & CRM Specialist to join their digital team. This is a fantastic opportunity for someone who thrives in a dynamic environment and has a genuine passion for customer lifecycle marketing. The successful candidate will be responsible for planning, executing, and analysing email and SMS campaigns to enhance customer engagement, drive sales, and build brand loyalty. … Responsibilities Deliver and execute end-to-end email and SMS campaigns, including template building, copywriting, asset coordination, QA, and scheduling. Manage lifecycle campaigns including acquisition, nurturing, post-purchase, re-engagement, loyalty, and transactional communications. Build segmented and personalised campaigns using behavioural data to improve engagement and commercial performance. Align campaign plans with trading priorities, forecasts, and key stakeholders … rendering across devices and platforms to ensure consistency and optimal display. Collaborate closely with design and content teams to produce high-performing creatives that adhere to best practices. Balance customer contact frequency across campaign and transactional communications to reduce churn. Create clear and insightful reporting on key campaign metrics including open and click rates, conversions, and revenue impact. Stay More ❯

execute a comprehensive revenue generation strategy that aligns with Zyte's goals and objectives. Lead, mentor, and expand the sales teams, fostering a high-performance sales culture. Oversee the Customer Success and Support teams, ensuring they deliver exceptional value to clients while aligning efforts with broader revenue objectives. Drive initiatives that enhance customer satisfaction, retention, and loyalty. Foster … needs and resolves issues effectively. Establish key metrics to track performance and growth across all revenue-generating departments. Collaborate with other executives to ensure alignment with product development and customer success initiatives. Identify and pursue new business opportunities, building strategic partnerships and enhancing Zyte's market presence. Analyze market trends to identify potential areas for growth and develop actionable … plans. Represent Zyte at industry events and conferences, positioning the company as a leader in the web data extraction space. Drive customer engagement and retention strategies to maximize long-term revenue. Create and manage effective forecasting and planning processes to meet revenue goals. Requirements: Minimum of 10 years of experience in B2B sales leadership, ideally in the SaaS More ❯

Developer to support our Robotic Process Automation (RPA) and Business Process Improvement services. This role will involve working closely with cross-functional teams to deliver innovative automation solutions, manage customer relationships, and drive change management initiatives. The successful candidate will have a strong technical background, exceptional communication skills, and the ability to guide projects from initial engagement through … Full-Scope Polygraph required. Proficiency in Python and experience with Windows and Linux environments. Familiarity with automation tools, particularly UiPath and PowerShell scripting. Strong communication skills to effectively manage customer relationships. Experience in change management and requirements gathering. Ability to document IT requirements and business processes. Understanding of business process workflow documentation and improvement. Desired Skills Experience in Robotic … Process Automation (RPA) projects. Knowledge of analytics and program/project management methodologies. Ability to collaborate effectively within a cross-functional team. Familiarity with customer engagement practices and relationship management. Passion for continuous learning and improvement in technology and processes. Pay & Benefit Highlights Compensation Above market fixed salary or hourly pay. Up to $10,000 bonus for each More ❯

Customer Product Owner – Salesforce Specialist | Hybrid | South West London | - £60K Are you a Salesforce expert ready to take your career to the next level? Our client, a long-established leader in their industry, is seeking a Customer Product Owner to drive the evolution of their Salesforce ecosystem—including Sales Cloud, Service Cloud , and the exciting opportunity to gain … experience with Salesforce Revenue Cloud . This is a hybrid role based in South West London (3 days in the office), offering the chance to shape the future of customer engagement and digital transformation in a business that values innovation, collaboration, and long-term growth. The Opportunity: As the Customer Product Owner, you’ll be the strategic … the development and success of Salesforce and Zendesk platforms. You’ll work closely with cross-functional teams to define product vision, prioritize features, and ensure seamless integration across the customer journey—from initial contact to post-sale support. Why Apply? Be a key player in a business-critical transformation project Gain hands-on experience with Salesforce Revenue Cloud—a More ❯

Customer Product Owner – Salesforce Specialist | Hybrid | South West London | - £60K Are you a Salesforce expert ready to take your career to the next level? Our client, a long-established leader in their industry, is seeking a Customer Product Owner to drive the evolution of their Salesforce ecosystem—including Sales Cloud, Service Cloud , and the exciting opportunity to gain … experience with Salesforce Revenue Cloud . This is a hybrid role based in South West London (3 days in the office), offering the chance to shape the future of customer engagement and digital transformation in a business that values innovation, collaboration, and long-term growth. The Opportunity: As the Customer Product Owner, you’ll be the strategic … the development and success of Salesforce and Zendesk platforms. You’ll work closely with cross-functional teams to define product vision, prioritize features, and ensure seamless integration across the customer journey—from initial contact to post-sale support. Why Apply? Be a key player in a business-critical transformation project Gain hands-on experience with Salesforce Revenue Cloud—a More ❯

About Sycurio: Sycurio is a global leader in secure, frictionless payment solutions that empower enterprises to enhance customer experience and simplify compliance. Its patented cloud-based technologies protect sensitive data across all customer interactions and channels, ensuring compliance with industry standards like PCI DSS while reducing fraud risk and strengthening trust. Founded in 2009 as Semafone, Sycurio supports … EMEA team. The successful candidate will be responsible for driving direct and indirect enterprise sales, with a focus on expanding our footprint and selling new products into our existing customer base. This role requires a strong understanding of enterprise sales methodologies, a proven track record of exceeding targets, and proficiency in using HubSpot CRM is a plus. The company … and exceed assigned sales targets through direct and indirect sales channels within the EMEA market Enterprise Sales: Manage and close complex enterprise sales deals, demonstrating a deep understanding of customer needs and Sycurio's solutions New Product Sales: Proactively identify opportunities to introduce new Sycurio products and services to existing customers and new logo, maximizing account penetration and revenue More ❯

directly to the Chief Marketing Officer, you will play a pivotal role in shaping how we bring our stablecoin and payments products to market, drive adoption, and share compelling customer stories. You will be responsible for developing go-to-market (GTM) strategies, crafting value propositions and messaging, enabling our commercial teams, and feeding customer insights back into the … business. This role requires a strategic thinker who is also an effective doer - someone comfortable working cross-functionally across marketing, product, sales, and customer success to drive measurable impact. You'll be expected to raise the bar in how we communicate value to customers and position BVNK within a competitive, fast-evolving category. Key Areas of Responsibilities: Product GTM … marketing, sales, and account management to define launch goals, timelines, and key activities. Build and maintain a forward-looking launch calendar to ensure cross-functional alignment. Track launch performance, customer engagement, and internal enablement metrics; feed insights into future launches. Create scalable playbooks and documentation to support lifecycle product marketing as BVNK grows. Develop high-impact sales enablement More ❯

revenue targets for all SaaS training products. Participate in, and lead, weekly SaaS program meetings to ensure deliverables are met to ensure sustained growth. Lead targeted initiatives that enhance customer acquisition and retention, leveraging market segmentation and competitive analysis to refine go-to-market strategies. Sales & Tender Management: Oversee the SaaS sales cycle, from lead generation to deal closure … ensuring consistent achievement (and surpassing) of sales targets. Lead high-value deal negotiations and close complex sales cycles, ensuring long-term, profitable customer relationships. Successfully deliver key performance indicators (KPIs) such as lead conversion, pipeline velocity, revenue per customer, and market penetration. Lead the preparation, submission, and management of competitive bids and tenders for government and regulator contracts … reports on industry performance to support targeted sales and business development opportunities. Develop and implement training analytics frameworks and dashboards that measure key performance indicators (KPIs) for product adoption, customer engagement, student performance, contract expiry, and revenue forecasting/pipeline/performance. Use data-driven insights to inform product enhancements, sales strategies, and marketing campaigns. Use market segmentation More ❯

Contribute to the evolution of delivery models, including the shift toward a diamond workforce model focused on expert-led, repeatable offerings. Cross-Functional Collaboration: Partner with Sales, Product, and Customer Success teams to support solution design, pre-sales, and post-sales service delivery in the region. Strategic Initiatives and Organizational Impact Regional Consistency & Best Practices: Promote consistency in delivery … practices across the region, leveraging global frameworks and accelerators. Contribute to the evolution of delivery models and methodologies. Customer Engagement: Maintain senior-level engagement with key clients through delivery sponsorship roles. Support Customer and Partner Success Managers in executing success plans. Knowledge Sharing & Innovation: Drive initiatives to improve knowledge sharing, reduce project risk, and enhance credibility … regional consulting delivery teams. Strong financial acumen with experience managing P&L and forecasting. Deep understanding of consulting delivery metrics and operational excellence. Experience of enterprise software implementation and customer success. Excellent leadership, communication, and cross-functional collaboration skills. Ability to engage with C-level stakeholders and drive strategic initiatives. Experience in hiring, training, and developing global teams. Knowledge More ❯

for you? Salary : £50,000 - £60,000 Location : Fully remote – work from anywhere in the UK Project Delivery : Take ownership of SharePoint and M365 product implementations for external clients Customer Engagement : Work closely with stakeholders to understand their goals and deliver real-world solutions Microsoft Partner : Join a consultancy that’s focused, well respected, and built around Microsoft … the most out of SharePoint Supporting documentation, configuration, and post-implementation handover to customers What you’ll bring to the table: Proven experience working with SharePoint Online in a customer-facing or consultancy role Strong knowledge of document management, records retention, and Microsoft 365 configuration Excellent communication skills, confident with both technical teams and business users Organised and proactive … able to manage multiple customer implementations at once Bonus points for experience with Power Automate, Teams, or wider Microsoft 365 tools Even more bonus points if you’ve worked with a Microsoft Partner or delivered product-based solutions before This isn’t a reactive support job or a hands-off architecture role, it’s hands-on, customer-focused More ❯

leaders Provide timely, hands-on support to community leaders — building trusted relationships Help deliver standout community moments at Tableau and Salesforce events across EMEA What you’ll bring: Marketing, customer engagement, or campaign experience Excellent written and verbal communication skills Passion for working with communities and driving engagement Familiarity with EMEA markets and cultural nuances Analytical mindset More ❯