51 to 75 of 341 Remote Customer Engagement Jobs

Workday applications to drive business success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As … in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness of regulatory requirements for More ❯

Workday applications to drive business success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As … in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness of regulatory requirements for More ❯

Workday applications to drive business success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As … in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness of regulatory requirements for More ❯

Workday applications to drive business success and competitive advantage. Digital Transformation Support: Guide clients through ERP transformations, including migration to SAP S/4HANA and Intelligent Enterprise solutions. Stakeholder Engagement: Build strong relationships with internal teams, senior leadership, and strategic alliance partners. Mentorship & Development: Support and mentor junior digital architects, fostering growth through formal management and informal coaching. As … in at least two of the following areas, including their integration, is essential: Supply Chain Management Resource & Material Planning Product Lifecycle Management Inventory & Warehouse Management Manufacturing Execution Service Operations Customer Engagement, Experience & Relationship Management Field Service Finance Human Capital Management Sustainability & Compliance Awareness Understanding of how enterprises optimize sustainability through their operating models. Awareness of regulatory requirements for More ❯

for cyber operations on the government owned Big Data Platform (BDP). Work is performed in a hybrid environment with some onsite work 1-2 days a week on customer site as well as travel up to 25% to support customers CONUS and OCONUS as necessary. Level Essential Job Responsibilities Establish, foster and strengthen relationships between company and targeted … Answer user questions and troubleshoot issues related to the platform. Responsible for understanding our technology/capabilities and championing accordingly. Provide company leadership updates on the project status, key customer engagements and overall assessment of the government's direction and adoption of capabilities. Work with the Enlighten's Customer Experience Group (CEG) to develop and implement development plans … working with existing customers. Help the Air Force project lead identify new market opportunities and target markets. Document and maintain opportunities in the company's CEG pipeline tools. Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence. Develop an external network of solution partners and providers. Collaborate with internal marketing and engineering More ❯

facing business is seeking a CRM Lead/CRM Manager to join their high-growth team. Backed by a strong digital-first approach and a mission to elevate the customer journey, this role offers the opportunity to own and execute CRM strategy across both B2B and B2C functions. The Role As CRM Lead, you will take end-to-end … ownership of campaign strategy and execution, using data-led insights to drive engagement, retention, and customer value. Reporting into the Head of Growth, this role blends hands-on CRM execution with strategic development and stakeholder collaboration. Key Responsibilities Strategy & Ownership Own the end-to-end CRM strategy for B2B and B2C audiences Develop lifecycle marketing campaigns to improve … engagement and loyalty Test new ideas to gamify customer experience and drive retention Campaign Execution Execute automated and campaigns across multiple channels (email, push, in-app) Use CRM tools (e.g., Braze preferred, but not essential) to build, launch, and analyse campaigns Create and manage customer journeys, trigger flows, and personalisation logic Analytics & Optimisation Monitor and report on More ❯

facing business is seeking a CRM Lead/CRM Manager to join their high-growth team. Backed by a strong digital-first approach and a mission to elevate the customer journey, this role offers the opportunity to own and execute CRM strategy across both B2B and B2C functions. The Role As CRM Lead, you will take end-to-end … ownership of campaign strategy and execution, using data-led insights to drive engagement, retention, and customer value. Reporting into the Head of Growth, this role blends hands-on CRM execution with strategic development and stakeholder collaboration. Key Responsibilities Strategy & Ownership Own the end-to-end CRM strategy for B2B and B2C audiences Develop lifecycle marketing campaigns to improve … engagement and loyalty Test new ideas to gamify customer experience and drive retention Campaign Execution Execute automated and campaigns across multiple channels (email, push, in-app) Use CRM tools (e.g., Braze preferred, but not essential) to build, launch, and analyse campaigns Create and manage customer journeys, trigger flows, and personalisation logic Analytics & Optimisation Monitor and report on More ❯

Salary banding: £40,000 - £50,000 Working Pattern: Hybrid - 2 days per week in the office Location: London Role Summary Our Customer Engagement team is responsible for ensuring that every Sprout.ai customer receives the best possible outcomes from our product, that our deployments are successfully delivered on time, and that we are generating the value that we … ve committed to delivering. The Implementation Consultant role is part of a new Implementation team within Sprout, and will be one of the earliest members of the Customer Engagement team dedicated to post-sales implementation and platform configuration projects as we continue to expand our customer base. The role will report to the Head of Customer Engagement at Sprout, with good upside to establish processes around how we develop our product and implement it for customers, and future opportunity to grow and lead with our Customer Engagement team. As the world continues to find new and innovative use cases for Artificial Intelligence, you will be at the forefront of this, deploying truly More ❯

Korea. You'll play a key role in optimising campaign performance, driving innovation, and aligning CRM activity with Samsung's broader business goals. If you're passionate about turning customer insight into action, driving strategic innovation, and making a regional impact, we'd love to hear from you. Role and Responsibilities The CRM Campaign Manager will play a pivotal … with a core focus on mobile flagship launches across all CRM touchpoints. Ensure campaigns are delivered on time, to a high standard, and consistently reflect a premium, on-brand customer experience that supports both business and commercial objectives. Cross-functional Collaboration : Work closely with internal stakeholders (product divisions, local marketing teams, customer service and content teams ) and agency … channel engagement. Centre of Excellence Leadership: Provide strategic guidance to local teams across Europe, ensuring alignment with global HQ strategy and providing support to our local teams. European Subsidiary Engagement: Act as the primary CRM contact for European subsidiaries for mobile flagship launches. Present strategy updates, campaign performance, and optimisation plans in weekly calls with the local markets. Performance More ❯

Senior Business Central Functional Consultant to take a key role in Xpedition's efforts to help continue to build a Dynamics 365 Business Central Practice that sits alongside our Customer Engagement and Data & Insights Practices. Xpedition are looking for a Senior Functional Consultant to join our ever-growing team. The main aspects of the role are understanding customer … requirement as the role will at times be client facing and the successful candidate will also be required to be involved in client workshops, training and implementation. Responsibilities Analysing customer requirements Conducting client workshops Documenting customer requirements and implementing Business Central/NAV on clients' sites and ongoing customer training and support. Knowledge,Skills &Experience Business Central More ❯

fully remote, fast-paced environment. Responsibilities End-to-end project management of Microsoft Dynamics 365 rollouts Deliver data migration from legacy systems Support rollout of Field Service, Sales, and Customer Engagement modules Oversee D365 integration with SAGE Accounting Apply Agile methodologies (sprints, stand-ups, retrospectives) Manage stakeholders across UK, France, Germany, Spain Collaborate closely with D365 Consultants and … internal teams What We are Looking For 5+ years' Project Management experience Proven delivery of Microsoft Dynamics 365 implementations Strong knowledge of Field Service, Sales, and Customer Engagement modules Familiarity with SAGE integrations Excellent communication and stakeholder management skills Qualifications Degree-level education or equivalent D365 certification (desirable but not essential) Soft Skills Ownership and initiative Strong attention More ❯

Methods are looking for an experienced Solution Architect to join us on a Full-time basis. We are looking for someone with at least 5 years in a customer facing role, delivering and supporting technology solutions based on Microsoft technologies. Methods is a £100M+ IT Services Consultancy who has partnered with a range of central government departments and agencies … and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole life cycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and … develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially More ❯

and a desire to secure and build upon new and existing business opportunities. The role will help ensure our technical solutions are robust, commercially viable and fully address the customer requirements. The role will support the whole lifecycle from initial engagement with pre-sales and customers to proposal, solution design and delivery. The opportunities for growth and development … develop. The role will focus on the development of Microsoft solutions and cloud platforms and will have responsibility for the technical solutions and will retain that responsibility from initial customer engagement through to implementation and handover to Methods delivery teams. The role will require someone with extensive technical experience, good interpersonal skills and the ability to explain potentially … looking for a new and challenging architect position, one which will make best use of their existing skills and experience and also further their development. Responsibilities Involvement in initial customer engagements to articulate Methods' capabilities and help shape customer technical strategy and requirements. Own the technical solution required to meet a customer's specification, liaising proactively with More ❯

advice on programming methods, tools, and standards, contributing to the evolution of the Secure Software Development Life Cycle (SSDLC). The skills you will need: Proficiency in Dynamics CE (Customer Engagement) for Sales and Customer Service Operations. Strong understanding of KingswaySoft for data integration. Demonstrable experience with SQL and SQL Server Integration Services (SSIS) Experience gained in More ❯

Job Description Are you passionate about delivering transformative CRM solutions that create real-world impact? We're looking for a D365 CE Functional Consultant with strong Microsoft Dynamics 365 Customer Engagement experience to join our innovative digital transformation team supporting the housing sector. In this fully remote role, you'll help shape how housing associations use Microsoft Dynamics … workshops and stakeholder sessions to gather, analyse, and document business requirements. Configure and customise Dynamics 365 CE to meet housing-specific needs such as case management, repairs, tenancy and customer services. Translate business needs into detailed functional specifications and collaborate closely with technical teams. Support data migration, system integration, and testing to ensure successful project delivery. Deliver engaging training More ❯

and technical vision of our cybersecurity services across F ederal , C ommercial, and SLED , markets. This leadership role is responsible for advancing Red River's cybersecurity strategy, building scalable customer solutions, and delivering architectural guidance in alignment with our T echnology Solutions ( VAR), Managed Services (MSP), and Government Technology Services (SI) business units. The Cybersecurity Practice Lead acts as … a player-coach, blending strategic oversight with hands-on engagement in customer-facing security architecture, OEM alignment, and go-to-market enablement. This individual will lead cybersecurity solutioning for major opportunities-RFPs, RFIs, BOEs, and customer briefings-while partnering across Red River's engineering, sales, and delivery teams to drive innovation and customer impact. Key Responsibilities … area leads and OEM partners to develop competitive offerings, reusable solution accelerators, and market-relevant use cases. Champion Red River's security vision externally by representing the firm at customer engagements, industry forums, and partner summits. Pre-Sales Solutioning & Architecture Serve as the cybersecurity technical lead on high-value pursuits, driving solution development for RFPs, RFIs, and proactive campaigns. More ❯

services Work closely with the Senior Manager for Knowledge Centers and Services and other Knowledge Service Owners to ensure a seamless and consistent approach to high-quality technical output, customer service and operational management of the services Engage with internal and external clients and key stakeholders to proactively capture the 'voice of the customer', manage feedback requests, understand … manager in a Center, support other line management needs of the Knowledge teams as required Knowledge & Expertise: Maintain and continually develop subject matter expertise with high levels of practical customer engagement and customer service delivery, be actively aware of developments internally and within the market on Information product management services, new practices and approaches, actioning any relevant … the resolution of issues and business solutions for information product management services, including services, teams, processes, and solutions Operational Efficiencies, Quality and Risk Mitigation: Manage service-related issues and customer feedback to maintain quality assurance and minimize business impact and risk, escalating any challenges promptly where appropriate Leverage GenAI tools to enhance productivity, drive innovation and improve the quality More ❯

provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … more: Role Overview We're looking for a strategic and hands-on CRM leader to own and optimise our use of the HubSpot CRM, driving improvements across the full customer lifecycle-from lead generation through to retention and upsell. Reporting into the Head of Marketing, you'll work closely with Digital Marketing, Product Marketing, and Sales teams to create … ensuring data integrity, segmentation accuracy and platform optimisation. Develop and maintain lead scoring models and lifecycle stage definitions to enhance targeting and nurture journeys. Identify and deliver improvements across customer touchpoints to enhance the user journey and drive conversion. Work with Sales and Marketing managers to enrich and extend our prospect data and get that into HubSpot in a More ❯

and guidance to end users and internal teams Keep up to date with Microsoft platform changes and suggest improvements Skills and Qualifications Proven experience with Microsoft Dynamics 365 CE (Customer Engagement) Strong knowledge of Power Platform, including Power Automate and Power Apps Proficiency in C#, .NET, JavaScript, and Dynamics SDK Experience with custom workflows, plugins, and web resources More ❯

work independently as well as in a team environment both with HQ and with partners. • Readily adapts to change. • Delivery excellence, managed services and development projects experience. • People management. • Customer engagement and relationship building. Advantage – • Jira skills. • Ability to speak a local European language and/or Korean (not essential). EXPERIENCE: Essential – • 2+ years of relevant project More ❯

adoption of various analytics and applications developed for cyber operations on the government owned Big Data Platform (BDP). Work will be onsite 4-5 days a week on customer site as well as travel up to 25% to support customers CONUS and OCONUS as necessary. Level Essential Job Responsibilities Establish, foster and strengthen relationships between company and targeted … Answer user questions and troubleshoot issues related to the platform. Responsible for understanding our technology/capabilities and championing accordingly. Provide company leadership updates on the project status, key customer engagements and overall assessment of the government's direction and adoption of capabilities. Work with the Enlighten's Customer Experience Group (CEG) to develop and implement development plans … working with existing customers. Help the Air Force project lead identify new market opportunities and target markets. Document and maintain opportunities in the company's CEG pipeline tools. Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence. Develop an external network of solution partners and providers. Collaborate with internal marketing and engineering More ❯

for cyber operations on the government owned Big Data Platform (BDP). Work is performed in a hybrid environment with some onsite work 1-2 days a week on customer site as well as travel up to 25% to support customers CONUS and OCONUS as necessary. Level Essential Job Responsibilities Establish, foster and strengthen relationships between company and targeted … Answer user questions and troubleshoot issues related to the platform. Responsible for understanding our technology/capabilities and championing accordingly. Provide company leadership updates on the project status, key customer engagements and overall assessment of the government's direction and adoption of capabilities. Work with the Enlighten's Customer Experience Group (CEG) to develop and implement development plans … working with existing customers. Help the Air Force project lead identify new market opportunities and target markets. Document and maintain opportunities in the company's CEG pipeline tools. Develop customer relationships and maintain updated knowledge of customer plans, programs, and general market intelligence. Develop an external network of solution partners and providers. Collaborate with internal marketing and engineering More ❯

Consulting Drive business growth through a systematic approach providing clarity, accountability, transparent progress monitoring and remedial action Build and maintain relationships with key clients, partners, and stakeholders ensuring successful customer engagements Be a key representative of the company externally Leadership Manage a team of engineers and consultants to ensure high-quality deliverables, foster a culture of collaboration and innovation … overall responsibility for successful project delivery across Energy & Environment ensuring: Clear monitoring against milestones, budget and quality Clarity and forward planning around resourcing needs Ensure the highest-levels of customer satisfaction Initiate remedial action as required to keep projects on track to deliver high quality, profitable projects delivered to agreed timescales Risk Management – taking responsibility for identifying, assessing, and More ❯

on the contribution of our talented colleagues. The CIO team plays a crucial role in this journey, working on cutting-edge projects that enhance our digital presence and improve customer engagement. We provide insurance to nearly four million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means More ❯

Our client is looking for a Client Engagement Specialist to join their team. This is a Homebased role Looking for someone with strong admin skills, customer service skills. Sales skills an advantage Confident on the phone, telesales IT literate Job Summary: Client Engagement is responsible for managing the renewal process of software licenses and service contracts for … existing customers from T& to T4 customers. This role focuses on ensuring on-time renewal of customers' contracts and subscriptions, optimizing the conditions for both the customer and the company. The Client Engagement works closely with Customer success team to achieve renewal targets and contribute to the overall success of the company. Responsibilities (This list is not … to need) Contract Renewal Management: Track upcoming contract expirations and proactively engage clients for renewal. Generate renewal quotes and proposals. Ensure timely processing of renewals to prevent service disruptions. Customer Engagement & Relationship Building: Serve as the primary point of contact for renewal discussions. Address customer concerns related to pricing, licensing changes, and contract terms. Sales & Upselling Opportunities More ❯