601 to 625 of 1,040 Remote/Hybrid Customer Experience Jobs

Account Manager

Hiring Organisation
The Virtual Recruiter
Location
Lechlade, Gloucestershire, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£65,000
experienced account management or commercial professional who enjoys building relationships, solving problems and finding opportunities to grow existing partnerships. Ideally, you'll bring: Proven experience in account management, business development or partner success , ideally within financial services, payments, POS or SaaS. A strong understanding of retail operations and payment … negotiation skills, with the ability to engage effectively with stakeholders at all levels. A genuine interest in technology and how it can improve efficiency, customer experience and business performance . The ability to understand technical concepts and translate them into clear, practical benefits for customers. A collaborative approach ...

SIAM Service Reporting and Service Level Analyst

Location
Manchester, England, United Kingdom
drive transparency, accountability, and service excellence. Through effective governance, data analysis, stakeholder engagement, and continual improvement, the role contributes to enhanced service performance, improved customer experience, increased operational efficiency, and the delivery of measurable business value.Hybrid working: The places that you work from day to day will vary … information across the SIAM ecosystem.Contribute to continual improvement initiatives by identifying opportunities to enhance reporting, service level management processes, supplier performance, and the overall customer experience.You can bring your whole self to work. At Capgemini building an inclusive future is part of everyday life and will be part ...

Software Engineer

Location
Greater London, England, United Kingdom
built by people who are willing to put themselves in the shoes of their users. This requires an ability to understand the user experience deeply, translate user needs into effective workflows, and then implement those workflows using strong technical ability. As a Software Engineer, you’ll work across … product to build intuitive, reliable and scalable software for users who depend on Worldover every day. You’ll care about the quality of the customer experience and the quality of the implementation. Your implementations will include fullstack features, agentic workflows for users, internal tooling, and more. ...

Technology Solutions Lead

Location
Selsey, England, United Kingdom
digital transformation objectives. Identify opportunities for automation, artificial intelligence and improved data utilisation. Promote adoption of innovative technologies that improve operational efficiency and customer experience. Application Development Design, develop and maintain bespoke business applications. Develop web-based applications using PHP and other appropriate technologies. Produce secure, scalable and maintainable … solution development. Support risk assessments, security reviews and audit activities. Contribute to continual improvement of information security and data protection controls. Person Specification Significant experience in software development and application delivery. Strong PHP development expertise. Experience designing and managing relational databases. Proven track record delivering web‐based business ...

Technical Design Authority - Subscriber Management

Location
Newbury, England, United Kingdom
innovative solutions to consumers and businesses. With a strong focus on digital transformation and operational excellence, we aim to drive sustainable growth and superior customer experience across all touchpoints. Technical Design Authority – Subscriber Management is a senior technical role within the technology function, accountable for design, delivery … following systems: UDM, UDR, SPR, HLR/HSS, EiR, ENUM&MNP In-depth knowledge of Diameter Network interfaces including S6a, Sh, SWx, Zh, SLh, Cx, S13 and in-depth knowledge of LDAP &HHTTP2 Worried that youdon’tmeet all the desired criteria exactly? We know that everyone is unique, with multiple ...

Product Owner: Value-Driven Change Leader (Hybrid)

Location
United Kingdom
strategic objectives into actionable product initiatives, aligning roadmaps with business needs and managing a value-driven backlog. You’ll collaborate with business, technology and customer experience teams, prioritise work, measure outcomes and ensure delivery of customer value. Strong stakeholder management and agile practices are essential. #J ...

Customer Success Manager

Location
Greater London, England, United Kingdom
Thomson Reuters is looking for aCustomer Success Managerto join our customer success team. Your responsibilities will include onboarding and training our customers on our software, developing and implementing strategies to drive product adoption and maximize usage, managing accounts to ensure that customer needs are being … resources as needed. Build and Strengthen Relationships:Engage regularly with customers to understand their goals andprovidestrategic guidance, acting as their trusted advisor throughout the customer journey. ProvideStrategic Guidance:Identifyopportunities tooptimizecustomer outcomes by recommending best practices and aligning solutions to businessobjectives. Enhance Retention and Satisfaction:Proactively address customer needs ...

Senior Customer Data Analytics Consultant - Hybrid & Impact

Location
Greater London, England, United Kingdom
London. The role requires expertise in data analytics, project management, and customer experience solutions. Ideal candidates will demonstrate a strong understanding of CX data and possess excellent communication skills. The firm promotes a flexible working environment and encourages innovative approaches to data and technology, fostering a collaborative culture ...

Special Projects Associate / London

Location
Greater London, England, United Kingdom
renters, and liability. We combine world-class claims talent with proprietary AI systems to deliver dramatically faster resolutions, lower leakage, and a fundamentally better customer experience. Backed by Y Combinator, Atomico, and Eurazeo, we've raised $16M+ and already manage more than $200M in insurance premium, including publicly traded … operates day to day — the cadence, processes and tools that keep a fast-growing team coordinated as we scale. Own the candidate and employee experience end to end, and build the systems that keep it consistently high. Set the standard for how the company communicates, internally and out — voice ...

eCommerce Executive

Hiring Organisation
Michael Page
Location
Hampshire, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
This role is with a company in the FMCG industry, located in Hampshire. Description Manage the setup and maintenance of new product information across customer platforms. Build and maintain strong relationships with external business partners and internal stakeholders. Coordinate with cross-functional teams to improve processes, service levels … reporting, and optimisation activities. Assist with stock management and availability planning to maximise sales opportunities. Contribute to ongoing projects and initiatives aimed at improving customer experience and business results. Profile An ambitious eCommerce professional with strong growth potential. You will see this role as a long-term career ...

Product Manager, AI and Data - Trade / Channel

Location
Greater London, England, United Kingdom
combine strong product management discipline with a passion for data, automation, analytics, and emerging AI technologies, and who thrives at the intersection of customer needs, technical delivery, and commercial outcomes. About the Role In this role, you will manage the full product lifecycle from concept through launch, ensuring solutions … align with customer needs, market opportunities, regulatory requirements, and business priorities. You will identify opportunities to use data, AI, analytics, automation, and integration capabilities to improve customer outcomes, streamline operations, and accelerate business growth. You will act as a connector across Product, Engineering, Data & Analytics, Architecture, Commercial, Client ...

Hybrid Product Owner - Digital Customer Experience

Location
City of Edinburgh, Scotland, United Kingdom
Standard Life is seeking a Product Owner to join our Customer Digital team. You will translate customer and business needs into a well-defined backlog and work with delivery squads to enable rapid, measurable value delivery. In a hybrid environment across Birmingham, Telford and Edinburgh, you’ll collaborate ...

Marketing Scientist - EMEA (London)

Location
Greater London, England, United Kingdom
mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage … across OpenAI’s products and platform. We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer ...

Founder Associate // London

Location
Greater London, England, United Kingdom
operates day to day — the cadence, processes and tools that keep a fast-growing team coordinated as we scale. Own the candidate and employee experience end to end, and build the systems that keep it consistently high. Set the standard for how ClaimSorted communicates, internally and out — voice, templates … with AI tools. Our Values Move Fast – Act decisively, iterate quickly, optimise for momentum. Always Overdeliver – We exceed expectations in everything we do. Think Customer-First, Always – The customer experience drives every decision. Challenge the Status Quo – We innovate relentlessly and never settle for 'good enough. ...

Senior Strategy & Analytics Lead — Collections & Recoveries

Location
Greater London, England, United Kingdom
your analytical skills and commercial judgment to improve performance and support sustainable growth. Collaborating with cross-functional teams, you'll design strategies balancing customer experience and financial outcomes. This role requires over 5 years of analytics experience and technical knowledge in SQL and Python. A hybrid working ...

Modern Desktop Product Designer

Location
United Kingdom
stories, to achieve agreed outcomes. Champion modern desktop services within the IT community, sharing knowledge and promoting best practice across the organisation. Proven experience designing and delivering technical services within a complex, enterprise‐scale environment. Strong background in senior technical support or service design roles, with recognised subject matter … expertise in relevant product areas (InTune, Autopilot, Windows 11) Experience working with third‐party providers and managed service partners to deliver technology solutions. A feedback‐driven approach to service design and continuous improvement. Clear, inclusive communication skills, with the ability to engage and influence stakeholders at all levels. ...

Head of SAP S/4HANA Source To Pay Transformation

Location
Greater London, England, United Kingdom
domain. Challenge business stakeholders on process inefficiencies, legacy workarounds and non-standard requirements. Drive process harmonization across geographies. Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. Promote adoption of SAP standard capabilities and industry best practices. Together with our S/… business, IT, business integrator, and systems integrator for the S2P workstream. Facilitate cross-functional alignment across workstreams. What You’ll Bring 12+ years of experience in SAP Sales and Distribution and Source to Pay processes with a strong focus on SAP S/4HANA. Proven experience supporting multi ...

Acquiring Solution Engineer

Location
Greater London, England, United Kingdom
millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with … focus on Acquiring and Scheme Compliance Have excellent interpersonal and communicational skills with analytical mind-set and high work ethic Have 5+ years working experience in a similar role Hold a third level Business, IT or Finance degree (or equivalent experience) undefined Why Planet: Planet is an equal ...

Product Manager - Payments Platform

Location
City of Westminster, England, United Kingdom
foundation that enables seamless transactions and effective fraud protection. What's the job? Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience priorities, and the evolving fraud and risk landscape. Own and prioritise the payments platform roadmap aligned ensuring it delivers secure, seamless … governance forums. Monitor platform performance, risks, costs and scalability considerations. Coach and develop product capability within the platform teams. What you'll bring Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement) Track record of delivering platform products in complex, multi-brand or multi-market environments ...

Product Manager: CRM & Customer Experience Lead

Location
Greater London, England, United Kingdom
will own product requirements, shape the backlog, and drive the CRM product development, especially around HubSpot. You’ll collaborate with stakeholders across Technology and Customer Operations to deliver measurable improvements in customer experience. #J-18808-Ljbffr ...

Software Engineer

Location
Belfast City District, Northern Ireland, United Kingdom
design standards, and exploring where AI can enhance both our workflows and the end user experience. We work closely with Product Managers and Customer Support, keeping real user needs at the core of everything we build. Responsibilities: Help build and deliver end-to-end product features across the stack … tools like Cursor, Gemini, MCP servers to help you ship faster (and smarter) Collaborate with designers, testers and product owners to ensure the customer experience is perfect. Get stuck in with us on prototypes and MVPs to experiment with the constant stream of ideas for where we take ...

.NET Developer

Hiring Organisation
Anglian Home Improvements
Location
Norwich, Norfolk, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £48,000 per annum
across the UK. As a .NET Developer, you'll play a key role in designing, developing and enhancing software solutions that drive operational efficiency, customer experience and business growth. Working closely with stakeholders across the business, you'll be involved in the full software development lifecycle, from requirements … innovative solutions Participating in code reviews and championing development best practices Supporting digital transformation and continuous improvement initiatives What We're Looking For Proven experience as a .NET Developer Strong knowledge of C#, ASP.NET, .NET Core and SQL Server Experience developing and consuming APIs Understanding of software architecture ...

Client-Centric Service Delivery Leader — Hybrid UK

Location
Greater London, England, United Kingdom
SoftwareOne is hiring a Service Delivery Manager in the United Kingdom. You will own the end-to-end service experience, ensuring services are delivered on time and to the highest quality standards for our clients. The role requires years of client-facing experience, strong communication skills … dedication to improving customer experience while partnering across functions to grow engagements. Hybrid work arrangement and UK visa eligibility are noted in the role brief. #J-18808-Ljbffr ...

Research Engineer - Customer Feedback AI Scaleup

Hiring Organisation
Harnham
Location
United Kingdom
evaluating production transformer models rather than simply orchestrating APIs? Looking for a role where you'll directly shape the next generation of AI-powered customer intelligence products? We're partnered with a fast-growing AI product company helping global brands better understand their customers through machine learning and natural … language processing. Their platform analyses vast volumes of unstructured customer feedback to uncover actionable insights, enabling organisations to make better product and customer experience decisions. Rather than relying solely on third-party models, the team develops and deploys proprietary NLP and language models across core product workflows. ...

AI Engineering Lead

Location
Greater London, England, United Kingdom
built the workcell platform our labs run on. Our four co-founders are Mostafa ElSayed (CEO and founder of Automata), Oli Hoy (formerly VP Customer Experience at Automata), Alexey Morgunov (AI Scientist co-founder, leading the intelligence software product), and a founding biology lead joining shortly. … have used them in anger rather than read about them in posts. MUST HAVE Five or more years of professional software engineering experience. Direct experience putting LLMs, foundation models, or agentic systems into production at scale. Working comfort with the LLM harness layer: token economics, retrieval, evaluation, structured output ...