601 to 625 of 875 Remote Customer Experience Jobs

solutions for digital marketing across TUI. As a key bridge between digital marketing operations and technology teams, this role ensures successful implementation of digital strategies, optimising efficiency and enhancing customer experiences. This position is critical to TUI's digital transformation journey, supporting scalable performance marketing solutions in a high-growth, global context. The role also owns the commercial and … to end delivery of technology solutions, ensuring seamless integration into E2E aligned operational processes with all the regions and adjoining departments. Partner with teams in operations, marketing, finance, and customer service to identify tech-driven efficiencies, Solutions need to be connected with other (internal & external) systems and be fed with all the necessary data Lead cross-functional implementation projects … adoption and engagement by implementing effective training programs for all stakeholders in regions and stakeholder communication strategies Ensure technological implementations align with regulatory and security standards. About You Demonstratable experience in technology implementation and digital transformation roles Proven experience in leading large-scale projects within corporate environments, ideally within the travel industry Strong experience managing external technology More ❯

Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our … Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries … customers. What's the opportunity? You will be the Engineering leader for our Monetisation, Growth, and Website platforms - three critical areas that fuel Intercom's business model and our customer acquisition engine. This is an opportunity to partner closely with Product, Finance, Marketing, and Sales leadership to shape how we package, sell, and deliver our product to customers around More ❯

Senior Full Stack Software Engineer Want to help shape the future of digital customer experiences? We're working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers worldwide, they're building scalable platforms and applications to power the next generation of customer experiences. The Role We … re looking for a Senior Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You'll work across both frontend and backend systems, collaborating with product managers, designers, and other engineers to deliver high-quality, scalable solutions. This is a great opportunity for someone ready to take ownership of features end-to-end … testing, and debugging to ensure high standards of delivery. Contribute to architecture discussions and help shape technical direction. Support continuous improvement of processes, tools, and best practices. Skills and Experience Solid experience in full stack development , ideally with Kotlin, Java, TypeScript, and JavaScript Understanding of cloud-based development (Google Cloud Platform or similar). Familiarity with microservices, REST More ❯

Senior Full Stack Software Engineer Want to help shape the future of digital customer experiences? We’re working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers worldwide, they’re building scalable platforms and applications to power the next generation of customer experiences. The Role We … re looking for a Senior Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You’ll work across both frontend and backend systems, collaborating with product managers, designers, and other engineers to deliver high-quality, scalable solutions. This is a great opportunity for someone ready to take ownership of features end-to-end … testing, and debugging to ensure high standards of delivery. Contribute to architecture discussions and help shape technical direction. Support continuous improvement of processes, tools, and best practices. Skills and Experience Solid experience in full stack development , ideally with Kotlin, Java, TypeScript, and JavaScript Understanding of cloud-based development (Google Cloud Platform or similar). Familiarity with microservices, REST More ❯

Senior Full Stack Software Engineer Want to help shape the future of digital customer experiences? We’re working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers worldwide, they’re building scalable platforms and applications to power the next generation of customer experiences. The Role We … re looking for a Senior Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You’ll work across both frontend and backend systems, collaborating with product managers, designers, and other engineers to deliver high-quality, scalable solutions. This is a great opportunity for someone ready to take ownership of features end-to-end … testing, and debugging to ensure high standards of delivery. Contribute to architecture discussions and help shape technical direction. Support continuous improvement of processes, tools, and best practices. Skills and Experience Solid experience in full stack development , ideally with Kotlin, Java, TypeScript, and JavaScript Understanding of cloud-based development (Google Cloud Platform or similar). Familiarity with microservices, REST More ❯

Senior Full Stack Software Engineer Want to help shape the future of digital customer experiences? We’re working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers worldwide, they’re building scalable platforms and applications to power the next generation of customer experiences. The Role We … re looking for a Senior Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You’ll work across both frontend and backend systems, collaborating with product managers, designers, and other engineers to deliver high-quality, scalable solutions. This is a great opportunity for someone ready to take ownership of features end-to-end … testing, and debugging to ensure high standards of delivery. Contribute to architecture discussions and help shape technical direction. Support continuous improvement of processes, tools, and best practices. Skills and Experience Solid experience in full stack development , ideally with Kotlin, Java, TypeScript, and JavaScript Understanding of cloud-based development (Google Cloud Platform or similar). Familiarity with microservices, REST More ❯

Architect? We are currently seeking to hire a Data Solution Architect at Associate Director level to join our Dublin Data & AI team. We are looking for professionals with extensive experience in designing modern, scalable data platforms and cutting-edge analytics & AI solutions, coupled with strong industry experience and exceptional communication skills, who are dedicated to becoming thought leaders … in their field. Location : Dublin, as part of our hybrid working model. Grade : Associate Director Contract type : Permanent Key Qualifications and Experience We ideally need you to have most of the following on your CV: 7+ years' experience in designing and implementing modern data, analytics, and AI programs, with a focus on scalable, cloud-native solutions for large … organisations. Expertise in architecting data platforms , including data lakes, data lakehouses, data meshes , and real-time streaming architectures, to support advanced analytics, AI, and business intelligence use cases. Proven experience in designing architectures for structured, semi-structured, and unstructured data , leveraging technologies like Databricks, Snowflake, Apache Kafka , and Delta Lake to enable seamless data processing and analytics. Hands-on More ❯

support tickets are logged, triaged and resolved efficiently. Working closely with Service Delivery Consultants and the Technical Improvement Lead, youll help shape best practice, streamline processes, and deliver exceptional customer experiences. Youll also play a key role in mentoring the team, maintaining high service standards, and ensuring client SLAs are consistently achieved. Leading, mentoring and supporting the 1st Line … adequate resource and workload balance. Driving a culture of continuous improvement and knowledge sharing. Producing regular service delivery reports and insights. Requirements of the Service Desk Team Leader: Proven experience in a Service Desk or IT support environment (MSP experience advantageous). Previous leadership, mentoring or senior support experience. Excellent communication and customer service skills. Ability to … practice and ticketing systems (Autotask, ConnectWise, etc.). A proactive, collaborative approach and genuine enthusiasm for developing others. Desirable: ITIL Foundation or Practitioner qualification Microsoft 365 Certified: Administrator Expert Experience with ISO27001 environments In return our client offers hybrid working (3 days a week in the office to collaborate with the team), free tech subscriptions, regular social events, charitable More ❯

a leading UK investment brand's Marketing team. This is an excellent opportunity to develop your paid media career, working on substantial budgets and making a real impact on customer acquisition performance. If you're a Paid Search Executive, PPC Executive or Digital Marketing Executive with 1-2 years' experience managing Google Ads and Microsoft Advertising campaigns, and … Performance team to drive performance and meet ambitious business objectives. Assist in developing and executing paid search strategies across Google Ads and Microsoft Advertising, managing campaigns that drive meaningful customer acquisition and engagement. Monitor and optimise campaign performance against key metrics including CTR, CPC, and ROI, using data insights to continuously improve results and identify growth opportunities. Conduct keyword … campaign effectiveness and conversion rates across all search activity. Collaborate with internal stakeholders across the business to ensure paid search efforts align with broader marketing initiatives and deliver cohesive customer experiences. Generate regular performance reports with actionable insights, communicating campaign results clearly to both technical and non-technical audiences. Stay current with industry trends, platform updates, and best practices More ❯

End User Compute (EUC) Service Desk Manager reports into the Head of IT and is responsible for managing and leading the IT Service Desk team to deliver high-quality, customer-focused support services. The role oversees day-to-day Service Desk operations, Service Improvement, Identity & Access Management (IAM), Software Provisioning, and hardware provisioning/procurement for laptops, mobile devices … through automation, self-service solutions, knowledge base development, and performance reporting. Collaborate with IT and business stakeholders, acting as the point of escalation for critical issues and ensuring excellent customer experience. KEY RESPONSIBILITIES: Service Desk Management Lead, mentor, and develop the Service Desk team to deliver excellent customer service and technical support. Ensure efficient handling of incidents, service … meet business demands Define, maintain and monitor documentation, delivery standards and working practices across the team Ensure requests are properly managed and delivered in line with SLA's QUALIFICATIONS, EXPERIENCE & SKILLS Educational Qualifications ITIL Framework - DESIRABLE Professional Qualifications Proven experience managing an IT Service Desk or End User Computing function - ESSENTIAL Strong knowledge of ITIL practices and Service More ❯

End User Compute (EUC) Service Desk Manager reports into the Head of IT and is responsible for managing and leading the IT Service Desk team to deliver high-quality, customer-focused support services. The role oversees day-to-day Service Desk operations, Service Improvement, Identity & Access Management (IAM), Software Provisioning, and hardware provisioning/procurement for laptops, mobile devices … through automation, self-service solutions, knowledge base development, and performance reporting. Collaborate with IT and business stakeholders, acting as the point of escalation for critical issues and ensuring excellent customer experience. KEY RESPONSIBILITIES: Service Desk Management Lead, mentor, and develop the Service Desk team to deliver excellent customer service and technical support. Ensure efficient handling of incidents, service … meet business demands Define, maintain and monitor documentation, delivery standards and working practices across the team Ensure requests are properly managed and delivered in line with SLA's QUALIFICATIONS, EXPERIENCE & SKILLS Educational Qualifications ITIL Framework - DESIRABLE Professional Qualifications Proven experience managing an IT Service Desk or End User Computing function - ESSENTIAL Strong knowledge of ITIL practices and Service More ❯

and Account Manager plays a strategic role in Cubc's Connected Services. This role will drive revenue growth by acquiring new clients, expanding existing relationships, and ensuring long-term customer satisfaction. This position combines strategic sales leadership , relationship management , and market insight to identify opportunities, close deals, and manage key accounts to achieve business objectives. Responsibilities Business Development Identify … relationships with decision-makers and stakeholders to identify upsell and cross-sell opportunities. Manage account reviews, performance reports, and contract renewals. Resolve client issues promptly while maintaining a positive customer experience. Monitor account health metrics and proactively address risks or opportunities. Strategic & Analytical Analyse market trends, competitor activity, and customer insights to inform business strategy. Prepare regular forecasts … performance reports, and business plans. Provide feedback to leadership regarding customer needs and emerging market opportunities. Mentor junior team members and contribute to improving internal sales processes. Requirements Education & Experience Bachelor's degree in Business, Marketing, or a related field (MBA preferred). 10 years of experience in business development, sales, or account management, preferably in SaaS More ❯

First Point Group has an exciting director level opportunity for a Director of Training & Quality Assurance with Fixed and/or 4G/5G Mobile Wireless Field Services Telecoms experience within the Senior Leadership Team of an international telecoms company. This is a truly exciting opportunity for an experienced Training & Quality Professional to have full ownership and accountability of … a brand-new training and assurance function overseeing 300+ employees. The successful candidate must have proven experience in leading quality assurance functions, a strong background in developing and implementing training programmes across Fixed Line and/or 4G/5G Field Services, and demonstrated success driving operational excellence within telecoms or digital infrastructure environments. On offer is 100% remote … get the chance for occasional international travel. PLEASE NOTE sponsorship cannot be provided. Candidates must live in the UK with valid rights to work. Role Overview This is a customer-facing leadership position with accountability for promoting operational excellence across the business. The role involves close collaboration with Sales and Operational Teams to develop quality and training programmes, processes More ❯

candidates may make applications for this position, so make sure to send your CV and application through as soon as possible. Want to help shape the future of digital customer experiences? We're working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers worldwide, they're building … scalable platforms and applications to power the next generation of customer experiences. The Role We're looking for a Full Stack Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You'll work across both frontend and backend systems, collaborating with product managers, designers, and other engineers to deliver high-quality, scalable … testing, and debugging to ensure high standards of delivery. Contribute to architecture discussions and help shape technical direction. Support continuous improvement of processes, tools, and best practices. Skills and Experience Solid experience in full stack development, ideally with Kotlin, Java, React, TypeScript, and Next.js. Understanding of cloud-based development (Google Cloud Platform or similar). Familiarity with microservices More ❯

Full Stack Software Engineer Want to help shape the future of digital customer experiences? We're working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers worldwide, they're building scalable platforms and applications to power the next generation of customer experiences. The Role We're … looking for a Full Stack Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You'll work across both frontend and backend systems, collaborating with product managers, designers, and other engineers to deliver high-quality, scalable solutions. This is a great opportunity for someone ready to take ownership of features end-to-end … testing, and debugging to ensure high standards of delivery. Contribute to architecture discussions and help shape technical direction. Support continuous improvement of processes, tools, and best practices. Skills and Experience Solid experience in full stack development , ideally with Kotlin, Java, React, TypeScript, and Next.js . Understanding of cloud-based development (Google Cloud Platform or similar). Familiarity with More ❯

Full Stack Software Engineer Want to help shape the future of digital customer experiences? We’re working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers worldwide, they’re building scalable platforms and applications to power the next generation of customer experiences. The Role We’re … looking for a Full Stack Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You’ll work across both frontend and backend systems, collaborating with product managers, designers, and other engineers to deliver high-quality, scalable solutions. This is a great opportunity for someone ready to take ownership of features end-to-end … testing, and debugging to ensure high standards of delivery. Contribute to architecture discussions and help shape technical direction. Support continuous improvement of processes, tools, and best practices. Skills and Experience Solid experience in full stack development , ideally with Kotlin, Java, React, TypeScript, and Next.js . Understanding of cloud-based development (Google Cloud Platform or similar). Familiarity with More ❯

Full Stack Software Engineer Want to help shape the future of digital customer experiences? We’re working with a global consumer brand that is investing heavily in technology as part of its digital transformation. With millions of customers worldwide, they’re building scalable platforms and applications to power the next generation of customer experiences. The Role We’re … looking for a Full Stack Software Engineer to join the team and contribute to building innovative, customer-facing digital products. You’ll work across both frontend and backend systems, collaborating with product managers, designers, and other engineers to deliver high-quality, scalable solutions. This is a great opportunity for someone ready to take ownership of features end-to-end … testing, and debugging to ensure high standards of delivery. Contribute to architecture discussions and help shape technical direction. Support continuous improvement of processes, tools, and best practices. Skills and Experience Solid experience in full stack development , ideally with Kotlin, Java, React, TypeScript, and Next.js . Understanding of cloud-based development (Google Cloud Platform or similar). Familiarity with More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Consultants to learn, share knowledge and assure continuous improvement. A little further in to the future, a fast track to a Senior Consultancy role is actively encouraged. Requirements Demonstrable experience developing and supporting systems and platform integrations. An excellent understanding of a wide range of integration strategies and techniques across a diverse mix of technology environments and architectures, from … the ability to digest and handle complex integration scenarios. Effective communication skills, both written and oral, and strong stakeholder engagement and management skills, enabling you to excel in a customer facing environment. Desirable An appreciation for both no code/low code, and wider software development UNIX/Linux/Shell Scripting Containerization (Docker, Kubernetes, etc) eCommerce industry experience/configuring connectors with the likes of Shopify or similar Experience of working with iPaaS platforms in an Enterprise environment from either independent vendors (such as Dell Boomi, Jitterbit Harmony, Workato, Mulesoft AnyPoint, Celigo Integrator, Tibco Cloud Integration, SnapLogic, Informatica IDMC, IBM AppConnect, MindCloud, Talend Cloud, Software AG Web Methods Integration Cloud, Astera Apps eConnect, APIWorx, and/ More ❯

Diamonds Factory is a renowned luxury jeweller, celebrated for exquisite craftsmanship and personalised jewellery. We deliver high-quality pieces that resonate with a sophisticated clientele and focus on exceptional customer experiences. Role Overview Reporting to the Global E-commerce Manager, you will play a key role in executing our online trading strategy, managing the German website, and analysing performance … to drive growth. You will collaborate closely with marketing, merchandising, design, and DevOps teams to optimise site performance, enhance the customer journey, and increase online sales. This role covers all German-language sites, including Germany, Switzerland, and Austria. Key Responsibilities Website Management Oversee daily operations of the German e-commerce site, including promotions, product listings, SEO, and translations. Trading … ensuring accuracy, terminology, and compliance with local standards. Marketing Coordination Partner with digital marketing teams to deliver campaigns, SEO initiatives, newsletters, and paid media tailored to the German market. Customer Journey Optimisation Identify and implement UX and checkout improvements to enhance the German customer experience. Competitor Analysis Benchmark competitor activity to uncover opportunities for growth and differentiation. Collaboration More ❯

Diamonds Factory is a renowned luxury jeweller, celebrated for exquisite craftsmanship and personalised jewellery. We deliver high-quality pieces that resonate with a sophisticated clientele and focus on exceptional customer experiences. Role Overview Reporting to the Global E-commerce Manager, you will play a key role in executing our online trading strategy, managing the German website, and analysing performance … to drive growth. You will collaborate closely with marketing, merchandising, design, and DevOps teams to optimise site performance, enhance the customer journey, and increase online sales. This role covers all German-language sites, including Germany, Switzerland, and Austria. Key Responsibilities Website Management Oversee daily operations of the German e-commerce site, including promotions, product listings, SEO, and translations. Trading … ensuring accuracy, terminology, and compliance with local standards. Marketing Coordination Partner with digital marketing teams to deliver campaigns, SEO initiatives, newsletters, and paid media tailored to the German market. Customer Journey Optimisation Identify and implement UX and checkout improvements to enhance the German customer experience. Competitor Analysis Benchmark competitor activity to uncover opportunities for growth and differentiation. Collaboration More ❯

in the North East and are unable to offer visa sponsorship for this role. About ZeroLight ZeroLight is a leading visualisation platform dedicated to helping brands build stunning digital customer experiences that captivate and convert. Whether it's creating world-beating product configurators, producing photoreal CGI content, or accessing enterprise-standard cloud-streaming, ZeroLight makes the process simpler, faster … data-heavy web applications. This role requires a strong focus on modern front-end development, exceptional problem-solving skills, and a commitment to quality and performance. Core Technical Skills & Experience Front-End Development Strong proficiency in modern React development (v18+) and TypeScript. Solid foundation in core web fundamentals, including vanilla JavaScript (ES6+), semantic HTML5, and modern CSS. Comfortable using … standard React Hooks to manage component logic. Experience building and maintaining modular, reusable UI components. Experience working with data-heavy applications and managing complex state (e.g. Redux). Experience integrating front-end applications with external and internal REST APIs. Tools & Methodology Proficiency with the Node.js runtime and NPM ecosystem for dependency management. Experience with front-end More ❯

delivery aligned and focused. Support product roadmaps, backlog prioritisation, and agile ceremonies to drive momentum and quality. Advise clients on how emerging technologies and new delivery models can transform customer experiences and unlock growth. You Will Need – Experience working in agile, user-centred product or service development projects. – Proven ability to bridge technical and business perspectives within Scrum … environments. – Hands-on experience with tools such as JIRA and Confluence for requirements management. – Understanding of APIs, microservices, and cloud infrastructure concepts. – Excellent stakeholder management and communication skills, with the confidence to challenge and influence at all levels. – Ideally, exposure to Government Digital Service (GDS) standards and agile delivery in the public sector. Why You’ll Love It – Hybrid More ❯