626 to 650 of 946 Remote Customer Experience Jobs

numeracy, written communication, and data entry with a high level of accuracy. A logical and methodical approach to problem-solving. The Role: Prioritising the customer experience in all aspects of our work. Managing incoming inquiries through phone, email, online portal, and live chat, ensuring timely responses within set … visits when remote resolution is not possible. Owning assigned cases from start to finish, even when delegating tasks, to uphold a high standard of customer satisfaction. Communicating effectively via the most suitable channels to resolve issues promptly and minimize delays. Collaborating with third-party providers when necessary to achieve More ❯

numeracy, written communication, and data entry with a high level of accuracy. A logical and methodical approach to problem-solving. The Role: Prioritising the customer experience in all aspects of our work. Managing incoming inquiries through phone, email, online portal, and live chat, ensuring timely responses within set … visits when remote resolution is not possible. Owning assigned cases from start to finish, even when delegating tasks, to uphold a high standard of customer satisfaction. Communicating effectively via the most suitable channels to resolve issues promptly and minimize delays. Collaborating with third-party providers when necessary to achieve More ❯

At and Jet2holidays we're working together to deliver an amazing journey, literally! We work together to really drive forward a 'Customer First' ethos, creating unforgettable package holidays and flights. We couldn't do it without our wonderful people. As our new Junior Business Systems Analyst , you'll have … business needs, ensuring the appropriate requirements are analysed and documented for each initiative. The work you deliver will allow us to continue to improve customer experience, increase operational efficiency and maximise profit as the business continues to grow. As our Junior Business Systems Analyst , you'll have access More ❯

Orange and MediaMarkt count on to make digital transitions happen. We bring together Europe's finest talent and develop successful teams that create digital customer experiences that people want, love and talk about. Your mission as Business Manager at Ariad: Are you a natural connector, an unstoppable go-getter … blend of business development, client management and talent acquisition, focused on growing our presence in the staffing and recruitment industry, particularly in the Digital Customer Experience, Tech, and Business Transformation spaces. As a Business Manager, you will play an important role in the full lifecycle, from identifying and … played a pivotal role in their journey. What will you be doing? Drive New Business & Prospect Relentlessly: Identify and win new clients in Digital CX, AI, Data, and Tech consulting. Use a balanced approach-cold calls, emails, LinkedIn, and networking-to fill your pipeline with opportunities. Establish yourself as a More ❯

and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Couchbase is seeking a highly skilled and visionary Principal Product Manager to drive the product roadmap and execution for … Identify emerging opportunities in cloud infrastructure and observability to position Capella as a leader in the DBaaS space. Act as the voice of the customer, gathering insights from direct interactions and leveraging them to prioritize features and improvements. Collaborate with technical writers to deliver clear and comprehensive product documentation. … Provide technical enablement content for field engineering, marketing, and customer success teams, supporting adoption and customer engagement. Experience and Qualifications Bachelor's degree in Computer Science, Engineering, or related field. MBA or advanced degree is a plus. 5+ years of product management experience, with at least More ❯

learning content. Support customers and business partners with queries and issues. Evaluate the impact of content that you make to ensure a smooth the customer experience. Training You will move into an experienced Junior Digital Learning Designer role at the end of your apprenticeship. Apprenticeship Standard Learning and development More ❯

ABOUT US: Algolia prides itself on being a pioneer and market leader offering an AI Search solution that empowers 17,000+ businesses to compose customer experiences at internet scale that predict what their users want with blazing fast search and web browse experience. Algolia powers more than 30 billion More ❯

key player in a critical part of the order journey. You'll design, develop and operate scalable, high-quality software solutions that enhance the customer experience on a global scale. Your work will help guide customers throughout the purchase experience to ensure they are completing their order … all the way through to proving that they work well - and continue to work well - in production What will you bring to the table? Experience in .NET & C# Solid understanding of HTTP and RESTful design Knowledgeable in both SQL and NoSQL database systems Solid foundation in software engineering principles More ❯

transformation for the Aspire Airport Lounge brand. This role requires an experienced CRM professional with strong Salesforce expertise, a data-driven approach, and a customer first mindset. The ideal candidate will have a strong background in CRM Management and Loyalty alongside a blend of technical skill and strategic vision … ensuring that our CRM efforts support both customer satisfaction and revenue growth. As a CRM Manager, you will leverage data-driven insights to inform strategy, working closely with cross-functional teams to implement personalised campaigns. They are also responsible for the optimisation of our CRM experience and strategy … across each stage of the customer lifecycle including engagement, conversion, and retention. The post-holder will be confident in working with external digital and marketing agency partners to ensure delivery on agreed objectives and value for money for Aspire Airport Lounges. Job Responsibilities: CRM Management Lead CRM integration and More ❯

Customer Service & Operations Technical Account Manager, LexisNexis Risk Solutions Location: HOME BASED, London, City of, United Kingdom Contract Type: Regular Schedule: 40 Job ID: R94016 LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused … on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. … Manager, you will be a vital member of our team working with a diverse range of technologies and disciplines. About the Role T he Customer Support Teams' primary focus is to provide the highest quality service to support our clients. As the first point of contact for our customers More ❯

into everyday language that drives positive change and accelerates strategic growth for a range of clients, through defining, improving, and transforming the digital and customer experience. We are looking for a Senior CRO Consultant to join our growing team and play a key role in delivering impactful conversion rate … and analyse A/B, multivariate, and personalisation tests using industry-leading tools such as Adobe Target, Webtrends Optimize or Optimizely. Personalisation: Build bespoke customer experiences through a suite of AB testing tools, and analyse each campaign’s performance, which ultimately result in carefully curated website personalisation strategies. Data … wider SIO team as required. Optimisation Strategy: Support the CRO and SIO Leads in designing CRO strategies that optimise website pages, user flows, and customer touchpoints, to create an exceptional user experience with measurable improvements to conversion rates. Client Engagement: Act as a key point of contact for More ❯

into everyday language that drives positive change and accelerates strategic growth for a range of clients, through defining, improving, and transforming the digital and customer experience. We are looking for a Senior CRO Consultant to join our growing team and play a key role in delivering impactful conversion rate … and analyse A/B, multivariate, and personalisation tests using industry-leading tools such as Adobe Target, Webtrends Optimize or Optimizely. Personalisation: Build bespoke customer experiences through a suite of AB testing tools, and analyse each campaign’s performance, which ultimately result in carefully curated website personalisation strategies. Data … wider SIO team as required. Optimisation Strategy: Support the CRO and SIO Leads in designing CRO strategies that optimise website pages, user flows, and customer touchpoints, to create an exceptional user experience with measurable improvements to conversion rates. Client Engagement: Act as a key point of contact for More ❯

maintain an ever steady position as a market leader across the space. And the growth shows no signs of slowing down! With a truly customer first approach they provide full fleet management and tracking solutions to a multitude of sectors including insurance, fleet, retail & OEMs. Known for their well … structured deals and exceptional customer experience, they have brilliant account base to which they operate as a true strategic partner. A unique opportunity for a people centric, strategic sales individual to develop corporate relationships with dealers across the UK. This is not one to be missed! About the … boasting well-established roots across the telematics & software space. This role will have a large focus on the dealer and OEM space, with a customer base at all commercial levels, from SME to large corporate, you will be supporting the team to the top. The role will include: Winning More ❯

Management or Project Planning Management space. Helps organisations to innovate and improve efficiencies around their products and services, as well as to assist regarding customer experience £350m turnover, 1750 paying customers, 1200 employees Role: New business enterprise sales Basic salary up to £110k, OTE £200k, much of the … culture and benefits package Six figure ARR deals Selling to the CTOs, CIOs, etc. Remote role with team meet ups Candidate: Enterprise Saas sales experience Strong sales cycle management skills with a track record of closing deals in SaaS, on an enterprise level dealing with multiple personas Experience More ❯

communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives. At Vodafone UK, diversity isn't just … it all happen - simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers. What you'll do As Customer Insights Quality Specialist, you will play a key role in the Networks Quality UK team, focused on Customer Insights. You will support senior … managers with Customer Insights data extraction, analysis and reporting regularly. You will perform Customer Insights KPI reporting and trend analysis. You will understand market specific customer usage behaviour trends and conduct tool-based data analysis on customer usage for predictive failure detection and quality improvements. You More ❯

a fire within you. So, what's the role all about? This position's primary purpose is to provision SIP and ISDN services for customer use and CXOne Mpower network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated … TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records During test and turn up call if calls are not … Carrier testing, Carrier CAC Increase/Decrease, Carrier Disconnects RespOrg/port In and Out, route and provision inbound number services to the NICE CX network through internal and external carrier systems for Local and International Toll Free and DID's Works with Voice Engineering teams on Media Server builds More ❯

and driving the product roadmap for the Marketing Product area, work directly with the Head of Product & Engineering Leadership to deliver value through a customer-centric approach. The ideal candidate will combine Product Management & iGaming experience alongside their leadership skills, strategic thinking, stakeholder management, data-driven decision-making … and a strong customer focus in order to enhance customer acquisition and retention across our B2C brands. Working at our company means working at a young, international, and fast-paced iGaming and technology company that offers an ideal workplace for those who want to impact an organization's … user needs. Leads multiple product teams, ensuring execution is aligned with company goals. Aligns execution with company goals, influencing broader roadmap decisions. Champion a customer-centric approach across the product development process; Leads to deliver exceptional customer experiences. Leads execution of key product initiatives across multiple teams. Develops More ❯

. Responsibilities Responsible for product management of EDITED's Site Merchandising module. Responsible for delivering high quality solutions that consider everything from data to customer experience. Responsible for expanding the integrated partner ecosystem related to this module. You will partner with the Development and Data Science organizations to deliver … their needs, use cases and challenges. You will consistently author product requirements, groom and prioritize project work, and test in flight development. Requirements Key experience: 5+ years of experience as a product manager in SaaS Experience with JIRA Experience in monetizing and scaling SaaS applications Experience … interactions with Executives and key decision makers Outstanding attention to detail Proven ability to thrive in a fast paced, deadline driven environment Bonus points: Experience in Retail or Retail Tech MBA or equivalent degree Perks & Benefits If you're a working parent, you can utilise our flexible working policy More ❯

Account Manager, Commercial (French Speaking) London, England Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams-all through our single seamless … platform. Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Today, more than 25,000 businesses use Intercom's platform to send millions … build with speed and intensity, and consistently deliver incredible value to our customers. Join us to help define and lead the AI revolution for customer service. What's the opportunity? We're looking for a hungry and ambitious sales person to join the Intercom sales team in EMEA. As More ❯

from $10,000–$15,000, with a quarterly target of $130,000 Prospect and manage pipelines via LinkedIn, SFDC, ZoomInfo, and Lusha Deliver outstanding customer experience and drive product adoption and renewal Expand the BlackBerry footprint across the Italian and Spanish markets 💸 What’s in It for You More ❯

from $10,000–$15,000, with a quarterly target of $130,000 Prospect and manage pipelines via LinkedIn, SFDC, ZoomInfo, and Lusha Deliver outstanding customer experience and drive product adoption and renewal Expand the BlackBerry footprint across the Spanish and Italian markets 💸 What’s in It for You More ❯

valuable and practical advice at SME owner/manager level. Build strong and sustainable relationships with client contacts at all levels, delivering an outstanding customer experience, every time. Work closely with internal colleagues to ensure new opportunities and contracts are well communicated into the business, ensuring all deliverables More ❯

Working with a large team of developers in a fast-paced, dynamic environment, you will develop innovative web-based user interfaces that enhance the customer experience. You will craft user interfaces using the latest JavaScript frameworks, HTML5, and CSS3, bringing cutting-edge AI-driven applications to life. You will More ❯

large team of developers in a fast-paced, dynamic environment, you will develop innovative web-based user interfaces that utilise ML to enhance the customer experience. You will craft user interfaces using the latest JavaScript frameworks, HTML5, and CSS3, bringing cutting-edge AI-driven applications to life. You will More ❯

how we're not afraid to try new things to make sure we put our customers & community of new & expectant parents first. Our online experience has led the way through those times & now beyond with the look, feel, content & support within our website shining through making sure that buying … that first pram, baby changing table, cot, or cute little baby grow online, whatever it may be, is a magical, memorable & seamless online experience that our customers can cherish forever as part of their own amazing parenting journeys. Our Digital/eCommerce Team is expanding: Due to record breaking … a fast paced, key role, in making sure the website inventory & products are all presented & marketed in the best possible, brand appropriate, way with customer experience & interaction always front of mind. Ensuring all digital content, copy & imagery is correct & consistent in partnership with other channels across the business More ❯