Remote Customer Experience Jobs

676 to 700 of 951 Remote Customer Experience Jobs

Account Executive, UK&I

London, United Kingdom
Hybrid / WFH Options
Quantum Metric Inc
not only work with some of the world's most recognized brands, but build lasting relationships. At Quantum Metric we value all types of experience and education and don't expect you to meet every qualification for this position. We are most interested in the unique perspective you can … continuous learning and massive earnings. You will be expected to establish trust and credibility with a variety of stakeholders including Product Managers, Business Analysts, CX Insights Leaders, DevOps teams for web/iOS/Android apps and a variety of technology ecosystem partners. You will be expected to learn and … including President's Club Your prior experience helps you build credibility selling to LOB leaders (President, CDO, VP eCom, etc.), Product Management and CX Insights & Analytics leaders You have a passion for selling, and demonstrate courage and creativity in solving problems, building pipelines and closing sales You are eager More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Technical Writer (OpenAthens) - Hybrid

United Kingdom
Hybrid / WFH Options
Talent Team
Salary: From £40,000 per annum negotiable depending on experience + fantastic benefits Jisc grade: PRS3 (internal use only) Hours: 35 hours per week Contract: Permanent Location: Hybrid - A blend of working from home and your nominated hub office, we have hubs in London, Bristol, Manchester and Oxford. Specific … ambition to improve lives through education and research by providing hardware, software, and networking solutions. Our talented people bring their own unique skills and experience to empower our members and customers with the technology they need to succeed. Take your next career step with us and you can make … and research sectors. About the team: OpenAthens, part of Jisc, has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists, researchers and library patrons gain access to the knowledge they need to achieve great things. The technical consultancy team forms More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Head of Growth

Watford, England, United Kingdom
Hybrid / WFH Options
Growth & Company
Growth Marketing Lead to help achieve their ambitious growth goals. This is an exciting opportunity to join a dynamic team passionate about delivering exceptional customer experiences and redefining industry standards. Your Role As Growth Marketing Lead reporting directly to the CEO, you’ll work closely with the Head of … shaping the growth marketing strategy, focusing on both B2B and B2C audiences. You will be responsible for developing brand awareness, generating leads, and driving customer conversion. Key Responsibilities: Strategic Planning: Develop and execute comprehensive growth marketing strategies that align with business objectives and growth targets. Paid Search strategy: Develop … Spend: Tracking revenue generated from paid campaigns (e.g., Google Ads, Meta). Conversion Rate Optimization: Lead conversion rate optimisation efforts, ensuring a seamless user experience from landing page or ad click to booking a service. SEO Strategy Development: Develop comprehensive SEO strategies using key word research to identify high More ❯
Posted:

Head of Growth

Watford, midlands, United Kingdom
Hybrid / WFH Options
Growth & Company
Growth Marketing Lead to help achieve their ambitious growth goals. This is an exciting opportunity to join a dynamic team passionate about delivering exceptional customer experiences and redefining industry standards. Your Role As Growth Marketing Lead reporting directly to the CEO, you’ll work closely with the Head of … shaping the growth marketing strategy, focusing on both B2B and B2C audiences. You will be responsible for developing brand awareness, generating leads, and driving customer conversion. Key Responsibilities: Strategic Planning: Develop and execute comprehensive growth marketing strategies that align with business objectives and growth targets. Paid Search strategy: Develop … Spend: Tracking revenue generated from paid campaigns (e.g., Google Ads, Meta). Conversion Rate Optimization: Lead conversion rate optimisation efforts, ensuring a seamless user experience from landing page or ad click to booking a service. SEO Strategy Development: Develop comprehensive SEO strategies using key word research to identify high More ❯
Posted:

Head of Growth

watford, hertfordshire, east anglia, United Kingdom
Hybrid / WFH Options
Growth & Company
Growth Marketing Lead to help achieve their ambitious growth goals. This is an exciting opportunity to join a dynamic team passionate about delivering exceptional customer experiences and redefining industry standards. Your Role As Growth Marketing Lead reporting directly to the CEO, you’ll work closely with the Head of … shaping the growth marketing strategy, focusing on both B2B and B2C audiences. You will be responsible for developing brand awareness, generating leads, and driving customer conversion. Key Responsibilities: Strategic Planning: Develop and execute comprehensive growth marketing strategies that align with business objectives and growth targets. Paid Search strategy: Develop … Spend: Tracking revenue generated from paid campaigns (e.g., Google Ads, Meta). Conversion Rate Optimization: Lead conversion rate optimisation efforts, ensuring a seamless user experience from landing page or ad click to booking a service. SEO Strategy Development: Develop comprehensive SEO strategies using key word research to identify high More ❯
Posted:

Growth Marketing and CRO Manager

London, England, United Kingdom
Hybrid / WFH Options
BBC
Manager you will be working with the Director of Audience Growth and Performance to drive engagement and revenue growth by optimising the full digital customer journey-from discovery to conversion-through continuous testing, data-driven insights, and collaboration across marketing, content, and product teams. Responsibilities: Own the CRO strategy … conversion rate and user engagement. Conduct regular site behaviour analysis using various tools, collaborate with UX, content, and product teams for a seamless digital experience, and maintain a prioritized testing backlog to capture and implement learnings. Collaborate with Brand, Audience Growth, and internal teams to strategize, execute, and refine … product marketing teams to deliver organic content strategies. Build and manage eCommerce strategies across Shopify and other platforms to drive online sales and improve customer experience. Collaborate with Product and Merchandising teams to ensure the product offering and promotional strategies support commercial goals. Use analytics platforms (GA4, Shopify, Data More ❯
Posted:

Business Analyst - Compliance

London, United Kingdom
Hybrid / WFH Options
Navro
Champion - You understand Client Onboarding, Sanctions Screening, and Transaction Monitoring processes. You're familiar with software applications that support: KYC/KYB - Know Your Customer/Know Your Business AML - Anti-Money Laundering CDD - Customer Due Diligence FCA Reporting - You get the regs and know how to keep … feature release documentation like a pro. Agile Expert - You bring project management and business analysis skills using agile methodologies and best practices. Tech-Savvy - Experience with Blackline and Netsuite? That's a big plus. Bonus points if you know SWIFT messaging and core banking partner integration. API Guru - You … re fluent in XML and JSON APIs and understand how they power payments products. Financial Data Master - You've got hands-on experience in reconciliation processes, managing complex financial data, and understanding billing systems and FX flows. Tool Ninja - You're skilled with Jira, Confluence, Airtable, and Lucidchart (or More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Front End Angular UI Developer

Leyland, Lancashire, United Kingdom
Hybrid / WFH Options
Newton Blue
assets and very well planned architecture through an already in place teams of DevOps and software professionals. Ideally, you will have over 5 years' experience bringing slick and purposeful B2B dashboards and their supporting UI assets to life and be a talented … interface designer that understands that less is more for the busy corporate users your product is serving. You will love smart UX and respect CX principles with a craving to always improve your users experience. Experience 5+ years experience developing front end solutions in any JavaScript-based web … scrum sprint-based delivery methodology, daily scrums, and transparent working practices require consistent contact during the working day. Equally organised and comfortable taking a customer-centric agile approach where required. Very comfortable in Jira planning and workflow. Excellent problem-solving and communication skills. A demonstrable ability to follow instruction More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Product Owner

Manchester Area, United Kingdom
Hybrid / WFH Options
Digital Gurus
000pa Interviews ASAP! Job role The Digital Product Owner will research and determine the business needs to create the end-to-end digital customer journey for its financial products that are disrupting the sector. They will be the primary contact between business stakeholders and development teams, driving the development … of the digital customer journey using agile methodologies. They will gather and document requirements to present the vision and road map to deliver objectives while acting as the voice of the customer throughout the SDLC process. By working with cross-functional teams, they will determine the features to … environment in a very collaborative way. This role involves working with a disruptive brand in the financial services industry, leading product innovations that redefine customer experiences. Key Responsibilities Collaborating with users and clients to understand and anticipate their needs, translating them into product requirements. Defining the vision for the More ❯
Posted:

Senior Business Analyst (P&C Insurance or Broker MGA Domain)

Chicago, Illinois, United States
Hybrid / WFH Options
LTIMindtree
technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a … visit . Job Title: Senior Lead Business Analyst (P&C Insurance or Broker MGA Domain) Work Location: Chicago, IL (Hybrid - Onsite) Technical Skills Primary: Experience of 10 years as a Business Analyst in Insurance P&C Insurance or Broker MGA domain Product Experience Mandatory Must have minimum … years of Insurity ConceptOne SureMGA hands-on experience Minimum 5 years of work experience in Insurance MGA broker domain and familiarity with Agency insurance products rules and methodologies Collaborate with client Business Leads and various team members to define the business vision and scope for the project Experience More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Lead Business Analyst (with experience in Group Life and Voluntary Benefits)

Chicago, Illinois, United States
Hybrid / WFH Options
LTIMindtree
technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree - a … in solving the most complex business challenges and delivering transformation at scale. For more information, please visit . Job Title: Lead Business Analyst (with experience in Group Life and Voluntary Benefits) Work Location: Chicago, IL (Hybrid - Onsite) Key Responsibilities: Lead and manage business analysis activities for Group Life and … business analysis methodologies and tools Qualifications: Bachelor's degree in business administration, Finance, Information Technology, or a related field 13 to 17 years of experience as a Business Analyst in the insurance domain with a focus on Group Life and Voluntary Benefits Strong understanding of insurance products processes and More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Senior Product Manager

United Kingdom
Hybrid / WFH Options
Certn Holdings Inc
Senior Product Manager who's ready to join the team driving it onwards and upwards! Someone who thrives in fast-moving environments, champions the customer, and delivers razor-sharp execution. The Role: Identity Trailblazer (aka Senior Product Manager) We're looking for a Senior Product Manager to take ownership … What You'll Be Owning (and Crushing): Set the Vision Craft and evolve a product roadmap that aligns with business goals and solves real customer problems. Identify new opportunities, market trends, and compliance shifts to keep us ahead of the curve. Be the Voice of the Customer Dive … and smart. Prioritize ruthlessly using data, ROI, cost of delay, and a sprinkle of intuition. Optimize for performance, usability, and fraud prevention without sacrificing customer experience. Leverage AI and emerging technologies to solve complex problems, improve customer experiences, and deliver scalable solutions. Drive Product Success Define, track, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Product Manager

Sevenoaks, Kent, United Kingdom
Hybrid / WFH Options
Certn
Senior Product Manager who's ready to join the team driving it onwards and upwards! Someone who thrives in fast-moving environments, champions the customer, and delivers razor-sharp execution. The Role: Identity Trailblazer (aka Senior Product Manager) We're looking for a Senior Product Manager to take ownership … What You'll Be Owning (and Crushing): Set the Vision Craft and evolve a product roadmap that aligns with business goals and solves real customer problems. Identify new opportunities, market trends, and compliance shifts to keep us ahead of the curve. Be the Voice of the Customer Dive … and smart. Prioritize ruthlessly using data, ROI, cost of delay, and a sprinkle of intuition. Optimize for performance, usability, and fraud prevention without sacrificing customer experience. Leveraging AI and emerging technologies to solve complex problems, improve customer experiences, and deliver scalable solutions. Drive Product Success Define, track, and More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Sr Technical Writer

Manchester, Lancashire, United Kingdom
Hybrid / WFH Options
Couchbase
and cost-efficiency-from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission. Senior Technical Writer Location: Manchester, UK (Hybrid) Documentation at Couchbase is a crucial component of the product experience. As … you'll work with our global team to deliver documentation that helps our customers be successful. Working in a fast-paced environment, you'll experience the immediate and direct impact of your contributions through frequent (monthly) releases to our rapidly growing base of global customers in database management software. … to keep the help content relevant and up-to-date. Write clearly in American English, using a simple, conversational tone. Qualifications 5-7 years experience as a technical writer or application developer. Experience writing in a docs-as-code workflow with Git and Asciidoc, Markdown, or similar. Experience More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Lead Product Manager, Growth Contractor Inside IR35

London, United Kingdom
Hybrid / WFH Options
GoHenry
over 6 million members across 5 countries. We are focused on empowering families with engaging money management tools, educational content, and a seamless product experience that creates financial well-being from birth to adulthood. We are looking for a Lead Product Manager, Growth - Contractor Inside IR35 to drive customer … month contract period. Key Responsibilities Own and optimise the registration journey in order to set customers up for success and grow our customer base. Ensure we're creating and clearly communicating value to our customers when they choose their plan or consider upgrading. Contribute to the development and execution … wider product-led growth strategy, centered around family and community. Work cross-functionally with Product Design, Engineering, and Data Analytics to create a delightful experience for our customers. Partner closely with our Marketing teams and the Acorns Growth Product team, to align efforts and share learnings. Who we're More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Site Operations Manager

Reading, Oxfordshire, United Kingdom
Hybrid / WFH Options
Project People
always on. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences at the lowest cost. The Site Operations Manager will lead and proactively manage all Spares & Site Operations. What you can expect to be … Management Team, for the proactive management of approved repair agents' suppliers to agreed business outcomes and performance targets. What we are looking for: Strong experience of establishing, developing and leading a sites operations function to achieve agreed business outcomes, performance targets and industry benchmarks. A background of working within … telecoms and experience of remedy and site tracker. Detailed knowledge of the methodologies, processes and capabilities required to deliver best in class technical and business services. Strong experience of managing, motivating, monitoring, and improving performance of contractors and suppliers. Strong experience of building deep, effective relationships and More ❯
Employment Type: Contract
Rate: GBP Annual
Posted:

Site Operations Manager

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Project People
always on. It undertakes the operation, enablement, and management of the network infrastructure to enable EE/BT and Three to deliver their best customer experiences at the lowest cost. The Site Operations Manager will lead and proactively manage all Spares & Site Operations. What you can expect to be … Management Team, for the proactive management of approved repair agents' suppliers to agreed business outcomes and performance targets. What we are looking for: Strong experience of establishing, developing and leading a sites operations function to achieve agreed business outcomes, performance targets and industry benchmarks. A background of working within … telecoms and experience of remedy and site tracker. Detailed knowledge of the methodologies, processes and capabilities required to deliver best in class technical and business services. Strong experience of managing, motivating, monitoring, and improving performance of contractors and suppliers. Strong experience of building deep, effective relationships and More ❯
Employment Type: Contract
Posted:

Website Manager

Chorley, Lancashire, United Kingdom
Hybrid / WFH Options
Parkwood Holdings Ltd
As well as troubleshooting technical issues, the Website Manager needs to ensure industry security standards are maintained, whilst implementing improvements to enhance the user experience and website performance. Key Responsibilities: Technical Maintenance: Troubleshooting and resolving technical issues, ensuring the website functions correctly and securely. Ensure all Application Programming Interface … the website meets the demands of the business in terms of functionality and design. Work with third-party developers to enhance the functionality and customer experience. Working with system providers to implement best practices. Using data-driven decisions to enhance the website. SEO and Analytics: Work with an SEO … UK will be required. Documentation: To maintain comprehensive documentation for integration processes, configurations on the website platform for all levels of the business. User Experience (UX): Ensuring the websites are user-friendly and easy to navigate. Ensure that the customer journeys are simple and ever-evolving. Qualifications & Experience More ❯
Employment Type: Permanent
Salary: £40000 - £45000/annum
Posted:

Digital Experience Executive

Northampton, Northamptonshire, East Midlands, United Kingdom
Hybrid / WFH Options
City Plumbing
CRO Developers, UX/UI designers, Digital Merchandisers, and Product Owners to implement A/B tests, improve website & app performance, and enhance user experience using industry-standard Mutli-Variant Testing (MVT) tools. This role is ideal for someone who is looking to develop their digital and e-commerce … skills and is passionate about delivering seamless customer experiences. Day to day, you will be fundamental in delivering a variety of multivariate tests to create best-in-class customer journeys across the Highbourne group websites and app. You will be applying a test and learn approach, using market … leading MVT, insight and analytics tools to understand customer behaviour and to optimise digital journeys for our trade and consumer audiences. You will use creative thinking alongside your analytical findings to build our test backlog and deliver the best digital solutions for our customers. This role offers the opportunity More ❯
Employment Type: Permanent, Work From Home
Posted:

Python Team Lead - Ethical Scaling Marketplace

London, United Kingdom
Hybrid / WFH Options
Wolf & Badger
design, and implementation of our web applications. You will work closely with product, design, and front-end teams to deliver high-quality, innovative, and customer-centric solutions. You'll lead by example, mentoring engineers, setting technical direction, and ensuring our platform is scalable, user-friendly, and performs. Our team … tested, maintainable, modular, and scalable. Stay current with emerging python and django technologies and best practices, incorporating these trends to improve platform performance and customer experience. Team Management & Mentorship: Support the direction of, mentor, and grow a high-performing python team, fostering an environment of collaboration, innovation, and continuous … Vision & Direction: Collaborate with senior stakeholders to define the long-term vision and strategy for the python team, ensuring alignment with company goals and customer needs. Drive change and improvements, promoting the adoption of modern frameworks, practices, and tools to elevate the development process. Contribute to strategic initiatives regarding More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Front-End Team Lead - Ethical Scaling Marketplace

London, United Kingdom
Hybrid / WFH Options
Wolf & Badger
design, and implementation of our web applications. You will work closely with product, design, and back-end teams to deliver high-quality, innovative, and customer-centric solutions. You'll lead by example, mentoring engineers, setting technical direction, and ensuring our platform is scalable, user-friendly, and performs. Our team … code is maintainable, modular, and scalable. Stay current with emerging front-end technologies and best practices, incorporating these trends to improve platform performance and customer experience. Team Management & Mentorship: Lead, mentor, and grow a high-performing front-end team, fostering an environment of collaboration, innovation, and continuous learning. Provide … Direction: Collaborate with senior leadership to define the long-term vision and strategy for the front-end team, ensuring alignment with company goals and customer needs. Drive change and improvements, promoting the adoption of modern frameworks, practices, and tools to elevate the development process. Contribute to strategic decisions regarding More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Site Reliability Engineer

Southampton, Hampshire, United Kingdom
Hybrid / WFH Options
NICE
to-market of our suite of software solutions Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve Provide primary operational support and engineering for multiple large distributed software applications How will you make an impact … uplifts Balance feature development speed and reliability with well-defined service level objectives Have you got what it takes? 3-6 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability. Proficiency in at least one programming language (e.g., Python, Go, Java … C#) and experience with scripting languages (e.g., Bash, PowerShell). Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc) Experience with infrastructure as code tools such as CloudFormation, Terraform. Deep understanding of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Digital Marketing Consultant (SEO & PPC) Digital Marketing London

London, United Kingdom
Hybrid / WFH Options
Remarkable Group
About Remarkable We are Remarkable - a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialise in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce … evolving ad formats, platform updates, and automation features. Data & Reporting Responsibilities Prepare campaign performance reports with insights and recommendations. Work collaboratively with the wider Experience Optimisation team and account managers. Share ideas and learnings with team members, helping to build knowledge across channels. Attend client meetings when appropriate, supporting … develop personal technical skills and to challenge and stretch boundaries. Personal Attributes To be able to make sound decisions based on evidence, data and experience To have an eye for detail and able to spot opportunities and issues To be responsible and accountable for a portfolio of SEO & PPC More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Business Analyst / Visualization Analyst - (Hybrid-Remote) - Mus with Security Clearance

Fairfax, Virginia, United States
Hybrid / WFH Options
Synertex LLC
Business Analyst/Visualization Analyst for managing data retrieval and analysis, uncovering trends, and developing actionable insights. The analyst ensures a high level of customer satisfaction, which is essential for achieving business objectives and maintaining a strong reputation. This role requires direct engagement with senior government clients to understand … mission needs and develop data-driven strategies to enhance the customer experience. This is a hybrid remote position with some on-site requirements that require a candidate to be within reasonable commutable distance to McLean, VA and/or the Pentagon. Benefits include competitive PTO, 11 Paid Government Holidays … and a comprehensive list of health care options. Clearance required: Active TS/SCI Clearance with polygraph RESPONSIBILITIES: Solutions - driven senior business analyst with experience leading cross-functional teams in the development, documentation and delivery of process innovations driving the attainment of business goals. Work closely with business users More ❯
Employment Type: Permanent
Salary: USD Annual
Posted:

Engineering Manager

Luton, Bedfordshire, United Kingdom
Hybrid / WFH Options
Techjobs
for aviation and make travel better by empowering the global travel industry with high-quality, relevant datasets covering the whole journey from planning to customer experience. Data is at the heart of everything we do. We are headquartered in the UK, with operations in the USA, Denmark, France, Germany … to engineering development activities Keeping up to date with relevant technologies and best practices IF YOU HAVE: Strong interpersonal and communication skills Demonstrates a customer-centric mindset Experience of running 1-2-1 meetings and yearly reviews with team members Strong background in hands on software engineering role … e.g., .NET engineer) Experience with MS SQL, Snowflake or equivalent SQL database technology Experience in Continuous Delivery (CI/CD) best practices Experience in applying appropriate automation testing tools and frameworks (Unit, Component, Integration, Feature tests) Experience in applying Agile methodologies (any of these: Scrum, Kanban More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
Customer Experience
Work from Home
10th Percentile
£24,000
25th Percentile
£24,750
Median
£52,500
75th Percentile
£77,500
90th Percentile
£102,675