676 to 700 of 1,161 Remote/Hybrid Customer Experience Jobs

Modern Desktop Product Designer

Location
United Kingdom
stories, to achieve agreed outcomes. Champion modern desktop services within the IT community, sharing knowledge and promoting best practice across the organisation. Proven experience designing and delivering technical services within a complex, enterprise‐scale environment. Strong background in senior technical support or service design roles, with recognised subject matter … expertise in relevant product areas (InTune, Autopilot, Windows 11) Experience working with third‐party providers and managed service partners to deliver technology solutions. A feedback‐driven approach to service design and continuous improvement. Clear, inclusive communication skills, with the ability to engage and influence stakeholders at all levels. ...

Head of SAP S/4HANA Source To Pay Transformation

Location
Greater London, England, United Kingdom
domain. Challenge business stakeholders on process inefficiencies, legacy workarounds and non-standard requirements. Drive process harmonization across geographies. Ensure alignment between commercial processes, customer experience objectives, financial controls, and revenue recognition requirements. Promote adoption of SAP standard capabilities and industry best practices. Together with our S/… business, IT, business integrator, and systems integrator for the S2P workstream. Facilitate cross-functional alignment across workstreams. What You’ll Bring 12+ years of experience in SAP Sales and Distribution and Source to Pay processes with a strong focus on SAP S/4HANA. Proven experience supporting multi ...

Acquiring Solution Engineer

Location
Greater London, England, United Kingdom
millions of people who use our payments, software, and tax-free solutions every minute of every day. Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time. Founded over 35 years ago and with … focus on Acquiring and Scheme Compliance Have excellent interpersonal and communicational skills with analytical mind-set and high work ethic Have 5+ years working experience in a similar role Hold a third level Business, IT or Finance degree (or equivalent experience) undefined Why Planet: Planet is an equal ...

Product Manager - Payments Platform

Location
City of Westminster, England, United Kingdom
foundation that enables seamless transactions and effective fraud protection. What's the job? Define and evolve a strategic roadmap that aligns with enterprise goals, customer experience priorities, and the evolving fraud and risk landscape. Own and prioritise the payments platform roadmap aligned ensuring it delivers secure, seamless … governance forums. Monitor platform performance, risks, costs and scalability considerations. Coach and develop product capability within the platform teams. What you'll bring Strong experience in payments ecosystems (cards, A2A, digital wallets, PSPs, acquiring, settlement) Track record of delivering platform products in complex, multi-brand or multi-market environments ...

Product Manager: CRM & Customer Experience Lead

Location
Greater London, England, United Kingdom
will own product requirements, shape the backlog, and drive the CRM product development, especially around HubSpot. You’ll collaborate with stakeholders across Technology and Customer Operations to deliver measurable improvements in customer experience. #J-18808-Ljbffr ...

Software Engineer

Location
Belfast City District, Northern Ireland, United Kingdom
design standards, and exploring where AI can enhance both our workflows and the end user experience. We work closely with Product Managers and Customer Support, keeping real user needs at the core of everything we build. Responsibilities: Help build and deliver end-to-end product features across the stack … tools like Cursor, Gemini, MCP servers to help you ship faster (and smarter) Collaborate with designers, testers and product owners to ensure the customer experience is perfect. Get stuck in with us on prototypes and MVPs to experiment with the constant stream of ideas for where we take ...

.NET Developer

Hiring Organisation
Anglian Home Improvements
Location
Norwich, Norfolk, United Kingdom
Employment Type
Full-Time
Salary
£45,000 - £48,000 per annum
across the UK. As a .NET Developer, you'll play a key role in designing, developing and enhancing software solutions that drive operational efficiency, customer experience and business growth. Working closely with stakeholders across the business, you'll be involved in the full software development lifecycle, from requirements … innovative solutions Participating in code reviews and championing development best practices Supporting digital transformation and continuous improvement initiatives What We're Looking For Proven experience as a .NET Developer Strong knowledge of C#, ASP.NET, .NET Core and SQL Server Experience developing and consuming APIs Understanding of software architecture ...

Client-Centric Service Delivery Leader — Hybrid UK

Location
Greater London, England, United Kingdom
SoftwareOne is hiring a Service Delivery Manager in the United Kingdom. You will own the end-to-end service experience, ensuring services are delivered on time and to the highest quality standards for our clients. The role requires years of client-facing experience, strong communication skills … dedication to improving customer experience while partnering across functions to grow engagements. Hybrid work arrangement and UK visa eligibility are noted in the role brief. #J-18808-Ljbffr ...

Architect

Hiring Organisation
Heathrow Airport Holdings
Location
London, UK
Employment Type
Full-time
support Heathrow's retail and service operations. You will define technical standards, ensure best practices, and guide the design of integrated solutions that enhance customer experience and operational efficiency. Success in this role means delivering secure, scalable, and high-performing platforms that enable Heathrow to meet its commercial … exciting directions. Our team covers technology, cyber defence, data and digital, offering one-of-a-kind careers you won't find anywhere else. Proven experience as a Salesforce Architect with expertise in Commerce Cloud and Order Management. Strong understanding of Salesforce platform architecture, integration patterns, and security best practices. ...

Research Engineer - Customer Feedback AI Scaleup

Hiring Organisation
Harnham
Location
United Kingdom
evaluating production transformer models rather than simply orchestrating APIs? Looking for a role where you'll directly shape the next generation of AI-powered customer intelligence products? We're partnered with a fast-growing AI product company helping global brands better understand their customers through machine learning and natural … language processing. Their platform analyses vast volumes of unstructured customer feedback to uncover actionable insights, enabling organisations to make better product and customer experience decisions. Rather than relying solely on third-party models, the team develops and deploys proprietary NLP and language models across core product workflows. ...

AI Engineering Lead

Location
Greater London, England, United Kingdom
built the workcell platform our labs run on. Our four co-founders are Mostafa ElSayed (CEO and founder of Automata), Oli Hoy (formerly VP Customer Experience at Automata), Alexey Morgunov (AI Scientist co-founder, leading the intelligence software product), and a founding biology lead joining shortly. … have used them in anger rather than read about them in posts. MUST HAVE Five or more years of professional software engineering experience. Direct experience putting LLMs, foundation models, or agentic systems into production at scale. Working comfort with the LLM harness layer: token economics, retrieval, evaluation, structured output ...

Head of Architecture 2939

Hiring Organisation
Allianz
Location
Guildford, Surrey, UK
Employment Type
Full-time
adoption of new technologies and approaches, including the use of Generative AI.Promote a culture of continuous learning and development within the architecture team. Qualifications: Experience: Proven experience in a senior architecture role, with a strong background in designing and implementing architectural solutions. Experience leading and managing … team of architects or technical professionals. Demonstrated ability to liaise with various stakeholders and build strong relationships. Experience working collaboratively with cross-functional teams and verticals. Must be familiar with public cloud providers and offerings, specifically AWS and Azure. Experience in designing and deploying solutions that provide services ...

Solution Analyst / Business Analyst

Location
Wythenshawe, England, United Kingdom
onopportunities with the highest growth potential. Who you are Requirements 4+ years in business analysis , product discovery, solution consulting, ora relatedrole. Strong requirements gathering experience, including workshops, interviews, process mapping, and requirements documentation. Demonstrated experience translating business needs into structured, actionable requirements. Strong analytical skills with experience … rely on Upland's deep domain expertise to unlock the full value of their AI and agent-driven operating models, driving measurable outcomes across customer experience, employee productivity, and regulatory compliance. For more information, visit www.uplandsoftware.com . #J-18808-Ljbffr ...

Senior Legal Counsel - Data Protection & Privacy

Location
Greater London, England, United Kingdom
legal advice on UK GDPR, EU GDPR, ePrivacy, AI-related privacy issues and related data protection laws in connection with Sky's use of customer, workforce and contributor data. Lead or support the Head Counsel on complex, high-risk and strategic matters, including product launches, commercial initiatives and regulatory … escalation thresholds in practice. Contribute to a "one privacy function" approach across legal and operational teams. Consent, Marketing & Digital Advise on consent frameworks, customer preferences and marketing practices. Support legal oversight of digital products, advertising technology and data-driven use cases. Ensure compliance with legal and regulatory expectations ...

Senior Web Developer

Hiring Organisation
Tameside Metropolitan Borough Council
Location
Ashton-Under-Lyne, Greater Manchester, North West, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£45,000
communities across the UK. Key Responsibilities Lead the technical development and delivery of iStandUKs digital products, platforms and service whilst supporting Tamesides wider Customer Experience Programme. Provide technical support and guidance as an active member of the iStandUK technical group. Design, develop, configure, test and deploy standards-based … technology and data standards to improve public services and who thrives in a collaborative, innovative environment. You will: Have at least 3 years industry experience in developing web-based applications at a senior level within a professional DevOps environment. Have a passion for creating intuitive, accessible and user-centred ...

Customer Support

Hiring Organisation
Gem Partnership Ltd
Location
Bristol, Avon, United Kingdom
Employment Type
Full-Time
Salary
£26,000 - £28,000 per annum
client in Bristol is looking for a new team member to join their Customer Support Team. Job Description: They are breaking the norm in the construction industry and have digital products that are bang on for an old industry. They need to grow their team to support their fast … growing customer base and want individuals who are able to deliver a fantastic, personal customer experience. They have the tools and the knowledge to ensure this role is enjoyable as much as their customers will enjoy having you on their side. Package: Generous basic salary Generous and flexible ...

product manager in payments

Location
Greater London, England, United Kingdom
Screwfix, Brico Depot, Castorama and Koctas, with more than 74,000 employees. Задачи: Define and evolve a strategic roadmap aligned with enterprise goals, customer experience priorities, and the evolving fraud and risk landscape; Own and prioritise the payments platform roadmap to deliver secure, seamless, and scalable payment capabilities … senior stakeholders and governance forums; Monitor platform performance, risks, costs, and scalability considerations; Coach and develop product capability within platform teams. Требования: Strong experience in payments ecosystems, including cards, A2A, digital wallets, PSPs, acquiring, and settlement; Track record of delivering platform products in complex, multi-brand or multi-market ...

Product Designer

Location
Cardiff, Wales, United Kingdom
colleagues at Admiral Business. This is more than a Product Designer role. You’ll be leading design within a cross-functional team, using customer insight, evidence and creativity to shape accessible, intuitive digital products and services as Admiral Business continues to grow. Working across products and services that support … customers, brokers and colleagues, you’ll play a key role in helping define digital experiences from the ground up. Your ideas will help shape customer journeys, influence how our design practice develops and contribute to the future success of Admiral Business. As we continue to grow, so will ...

Web: Full Stack Tech Lead

Location
Greater London, England, United Kingdom
Full-Stack Web Developer — React, FastAPI, Elasticsearch (AWS/GCP) About Clarity Clarity is redefining customer experience with AI. Our mission is to empower businesses to deliver faster, smarter, and more human service interactions. By combining cutting‐edge AI with intuitive design, we enable customer service teams … pagination, auth (OAuth2/OIDC), rate‐limits, background jobs. Elasticsearch fluency: mappings/analyzers (ngrams, synonyms), aggregations, filters, sorting, performance tuning. Cloud & DevOps : solid experience on AWS and/or GCP , Docker, Terraform, GitHub Actions, monitoring/alerts. Datastores : Postgres (SQL, migrations), Redis (caching/queues). Quality & security ...

CRM Adviser

Location
Manchester, England, United Kingdom
find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy ). We're looking for a motivated, customer-focused CRM Adviser to join our Life Services Marketing team at Co-op during an exciting period of growth and investment in new technology. … Customer Relationship Management) plays an important role in helping us deliver personalised communications and experiences across our Insurance, Funeralcare and Legal Services businesses, supporting customers through some of life's most important moments. Why this job matters The right communication at the right time can make a real difference. ...

Regional Marketing Manager Marketing · London

Location
Greater London, England, United Kingdom
product data and pricing to power better product experiences, smarter decisions, and business growth in an AI-driven commerce world. We're all about experience - from the best-in-class product we build to the inspiring environment we create for our employees. You'll grow in a dynamic environment … overall company and regional goals. Plan, execute, and manage regional events such as trade shows, webinars, and in-person activations, aligning them with local customer needs and sales opportunities. Create, coordinate, and monitor multi-channel marketing campaigns, including digital, events, partner marketing, email, PR and social media, ensuring they ...

Senior AI Consultant (m/f)

Hiring Organisation
SQLI
Location
London, UK
Employment Type
Full-time
Company DescriptionWe Elevate. Digitally. SQLI is a European leader in digital transformation and customer experience, helping major international brands drive growth through technology. From strategy to implementation, we design and deliver high-performance architectures and engaging digital experiences by combining advanced technologies, proven methodologies, and deep technical expertise. … conducting in-depth analyses of complex needs and proposing strategic solutions grounded in benchmarks, evidence, and operational reality. Drawing on AI expertise and consulting experience, you enrich recommendations, challenge stakeholders to think harder about the problems worth solving, and guide teams through the change that AI adoption demands. ...

Program Manager - Strategy & Architecture

Hiring Organisation
Softcat
Location
Manchester, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

Program Manager - Strategy & Architecture

Hiring Organisation
Softcat
Location
Bristol, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...

Program Manager - Strategy & Architecture

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, UK
Employment Type
Full-time
Strategy & Architecture Team! Softcat is embarking on an ambitious period of technology and business transformation. As technology becomes increasingly central to our growth, customer experience and operational effectiveness, we are establishing a new Strategy & Architecture capability to help shape the next chapter of Softcat's technology journey. … Reporting Risk & Dependency Management Outcome Tracking Stakeholder Engagement Architecture Practice Enablement We'd love you to have: Significant Programme, Portfolio or Transformation Management experience. Experience coordinating complex change initiatives. Strong stakeholder management and influencing skills. Exceptional organisational and planning capabilities. Experience creating executive-level reporting and communications. Ability ...