701 to 725 of 951 Remote Customer Experience Jobs

market. Drawing on your expertise in e-commerce operations, you'll design and execute strategies that fuel growth, improve engagement, and optimise the overall customer experience. Responsibilities Ecommerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company’s overall business goals, focusing on driving sales … customer acquisition, and retention. Website Management: Oversee the day-to-day management of the company’s e-commerce website. Implement and monitor on-site promotions, category updates, and SEO optimisations. Follow up on A/B tests and campaigns with post-launch analysis and recommendations for improvements. Project Lead … Spearhead and implement large-scale projects such as website redesigns, optimisations, and new feature implementations. Consumer Experience: Develop a deep understanding of customer behaviours through web analytics tools. Provide actionable insights and implement changes to the website to optimise the customer journey. Sales Optimisation: Identify opportunities to More ❯

market. Drawing on your expertise in e-commerce operations, you'll design and execute strategies that fuel growth, improve engagement, and optimise the overall customer experience. Responsibilities Ecommerce Strategy: Develop and implement a comprehensive e-commerce strategy aligned with the company’s overall business goals, focusing on driving sales … customer acquisition, and retention. Website Management: Oversee the day-to-day management of the company’s e-commerce website. Implement and monitor on-site promotions, category updates, and SEO optimisations. Follow up on A/B tests and campaigns with post-launch analysis and recommendations for improvements. Project Lead … Spearhead and implement large-scale projects such as website redesigns, optimisations, and new feature implementations. Consumer Experience: Develop a deep understanding of customer behaviours through web analytics tools. Provide actionable insights and implement changes to the website to optimise the customer journey. Sales Optimisation: Identify opportunities to More ❯

and product expertise through demos, e-learning, live trainings, documentation, and implementation support. In this role, you will serve as a project manager for customer onboarding and implementation in the UK and EU markets (and international as needed), and contribute to development of ongoing customer education through scalable … innovative training and certification strategies.This role places heavy emphasis on collaboration with our UK team members to deliver appropriate customer experiences that drive platform adoption and time to value. This is a hybrid role located in our London office with an expectation of working 3 days/week in … future of our onboarding programs while driving platform adoption and success! What You'll be Doing Understand Client Goals and Objectives: Collaborate with Sales, Customer Success and clients to identify key success metrics and client goals that will be tracked and optimised across the client lifecycle. Project Management: With More ❯

Customer Success Manager - RegTech/AML SaaS (Hybrid, Bradford-Based) Salary: Competitive + Bonus | Location: Hybrid - Regular Travel to Bradford HQ Are you a relationship-driven Customer Success professional with a passion for delivering exceptional service in a regulated industry? We're hiring a Customer Success Manager … to join a fast-growing RegTech company, supporting a high-value client base with cutting-edge AML compliance solutions. The Role As a Customer Success Manager, you'll be the strategic partner for key clients-ensuring they receive maximum value from our suite of AML tools. You'll be … advisor on AML compliance. Working closely with sales, product, and marketing, you'll lead data-led client campaigns and shape the future of the customer experience. What You'll Be Doing Manage a portfolio of high-value clients with a focus on retention, growth, and long-term success Lead More ❯

create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap's Customer Data Platform (CDP) in 2020-a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer … Zeotap is trusted by some of the world's most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With a unique background in high-quality data solutions, Zeotap is a leader … in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data. The Role As a pre-sales Solutions Engineer specialist (SE), you will be a part of an innovative group of Zeotap technologists that support Sales & Success organizations More ❯

sometimes attend face to face meetings in the likes of the Europe and America. We also need someone who is tech-heavy in their experience and has managed significant platforms in the past from a Product perspective. As this has global coverage, there may be some early/late … taxing. However, we want someone dedicated and definitely not someone who wants a hardened 9am 5pm kind of position! Read on for more details Experience required: At least 5 years experience as a Product Owner in a complex, professional global environment Global experience is preferred with the … Agile/ITIL methodologies Proactive self-starter capable of managing multiple priorities in a face-paced environment Demonstrate expertise in product lifecycle, UX/CX design and analysis understanding Knowledge of Microsoft Operating Systems (e.g. Windows 7/8/10) Knowledge of MS Office productivity, communication & collaboration technologies (e.g. More ❯

is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle-free processes to deliver an unbeatable customer experience. The role Helping shape our vision for how we maximise the value of our Salesforce investment with respect to our loan originations funnel. … Gathering and understanding customer requirements with respect to enabling a high performing originations funnel that is ready to scale. Working with teams across the business to ensure we have a cohesive product, user experience, and roadmap that aligns to our OKRs. Use your market understanding and domain expertise … goals for your product team. Collaborate with cross-functional teams to generate ideas and solve problems. Use qualitative and quantitative tools to understand the customer and develop customer-centric products that meet their needs. Ensure that the team maintains a focus on execution, defining quality outputs and escalating More ❯

The Company: Our client is transforming the way businesses grow and operate! Their AI-powered platform helps companies organise leads, automate workflows, and enhance customer interactions, giving them the competitive edge to scale with ease. They believe that businesses should be able to focus on what truly matters - their … built smart, intuitive solutions that simplify lead management, streamline operations and boost conversions. Their software is powerful yet simple, accelerating sales growth and improving customer experiences. If you're excited about AI, automation, and shaping the future of customer engagement, this is the opportunity for you! What's … leadership role and begin to build a team under you. About you: Recent graduate (STEM or medical-related degrees beneficial but not essential) Some customer-facing experience (e.g. hospitality, front desk, sales, or customer service) would be advantageous Highly coachable and eager to progress. Strong communication skills More ❯

the model for how mid-tier customers should be commercially managed and developed. Main Accountabilities: Commercial accountability for a specified number of mid-tier customer accounts. Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the … strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase Market share and revenue. Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts. Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited … to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource. Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e., conversion levels More ❯

the model for how mid-tier customers should be commercially managed and developed. Main Accountabilities: Commercial accountability for a specified number of mid-tier customer accounts. Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the … strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase Market share and revenue. Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts. Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited … to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource. Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e., conversion levels More ❯

the model for how mid-tier customers should be commercially managed and developed. Main Accountabilities: Commercial accountability for a specified number of mid-tier customer accounts. Primary Agency Sales point-of-contact for the accounts and represents the organisation to the customer and the customer to the … strategies for accounts within the portfolio proactively promoting and selling Travelport products and increase Market share and revenue. Directly responsible for the long-term customer relationship, specifically managing re-negotiation of contracts. Strong collaboration and matrix/dotted line team with other critical Travelport resources including but not limited … to, Customer Support Managers, Search Optimisation, Project Management, Solution Consultants, Solution Developers and API support resource. Critically the AM should be able to ‘talk the customer’s language’- translating Travelport’s currency of segments, PNRs, etc. into the customer’s language and business metrics i.e., conversion levels More ❯

understand requirements and develop innovative solutions. Architecture Design: Design both client-side and server-side architecture. Documentation: Write comprehensive technical documentation. Requirements: Essential: Proven experience as a Full Stack Developer. Proficiency in Rest API & GraphQL. Strong skills in JavaScript, Java, CSS, and HTML. Experience with Google Cloud Platform … GCP) and Kubernetes Engine (on GCP). Expertise in server-side rendering. Hands-on experience with Shopify (Headless). A degree in Computing or equivalent experience. Strong management and mentoring capabilities. Excellent communication skills. Desirable: Familiarity with Shopify Hydrogen/Oxygen. Experience with third-party management. Knowledge of … server-side tracking. Proficiency in SQL. Experience with Microsoft technologies, such as Power BI. The ideal candidate will be highly motivated, organized, and possess excellent communication and interpersonal skills. They should be capable of working independently and as part of a team, effectively prioritizing tasks, and meeting deadlines. A More ❯

Technical Support (ARTS) Are you an engineer looking for more challenging and impactful work? Do you thrive on solving complex technical problems while keeping customer success at the forefront? If so, Amazon has the perfect opportunity for you! Amazon Robotics is growing its Technical Support Engineering team in London … integration and functionality of the code that powers our robotic systems. High-Severity Calls: Play a key role in resolving critical issues impacting the customer experience. Participate in live troubleshooting sessions via conference bridge, coordinate resolution efforts, and escalate when necessary. Use logs, dashboards, and data dumps to pinpoint … robotics systems. To set you up for success, we offer comprehensive internal training, hands-on mentorship both onsite and remotely, and additional training at customer locations. Work Schedule & Remote Policy: This is a full-time, five-day workweek role, with one of those days being a Saturday or Sunday More ❯

project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer satisfaction. Respond to changing customer priorities through effective communication Reporting and Documentation: Maintain accurate project documentation, including status reports, project plans, and meeting … customers to gather requirements, develop project scopes, and liaise with stakeholders. Build strong relationships with end users, stakeholders, and outsource providers to deliver exceptional customer experiences. Manage stakeholder expectations and address concerns proactively. Resource Management: Allocate resources efficiently across all teams, including production of Resource Heat Maps. Resource Blueprints … Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for More ❯

project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer satisfaction. Respond to changing customer priorities through effective communication Reporting and Documentation: Maintain accurate project documentation, including status reports, project plans, and meeting … customers to gather requirements, develop project scopes, and liaise with stakeholders. Build strong relationships with end users, stakeholders, and outsource providers to deliver exceptional customer experiences. Manage stakeholder expectations and address concerns proactively. Resource Management: Allocate resources efficiently across all teams, including production of Resource Heat Maps. Resource Blueprints … Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for More ❯

project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer satisfaction. Respond to changing customer priorities through effective communication Reporting and Documentation: Maintain accurate project documentation, including status reports, project plans, and meeting … customers to gather requirements, develop project scopes, and liaise with stakeholders. Build strong relationships with end users, stakeholders, and outsource providers to deliver exceptional customer experiences. Manage stakeholder expectations and address concerns proactively. Resource Management: Allocate resources efficiently across all teams, including production of Resource Heat Maps. Resource Blueprints … Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for More ❯

project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer satisfaction. Respond to changing customer priorities through effective communication Reporting and Documentation: Maintain accurate project documentation, including status reports, project plans, and meeting … customers to gather requirements, develop project scopes, and liaise with stakeholders. Build strong relationships with end users, stakeholders, and outsource providers to deliver exceptional customer experiences. Manage stakeholder expectations and address concerns proactively. Resource Management: Allocate resources efficiently across all teams, including production of Resource Heat Maps. Resource Blueprints … Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for More ❯

project delivery in terms of scope, quality, cost, schedule, and client satisfaction. Manage day-to-day Project operations for timely, high-quality service and customer satisfaction. Respond to changing customer priorities through effective communication Reporting and Documentation: Maintain accurate project documentation, including status reports, project plans, and meeting … customers to gather requirements, develop project scopes, and liaise with stakeholders. Build strong relationships with end users, stakeholders, and outsource providers to deliver exceptional customer experiences. Manage stakeholder expectations and address concerns proactively. Resource Management: Allocate resources efficiently across all teams, including production of Resource Heat Maps. Resource Blueprints … Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.) Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role). Unleash Your Potential: Access abundant opportunities for More ❯

is not just about automation and tooling—it's about creating a process that improves both staff (e.g.: advisors, compliance, CRMs, Finance etc.) and customer experience. You will collaborate closely with cross functional teams across Technology, business and compliance to deliver our internal platform of the future. You will … with the broader Product practice. At Mattioli Woods, we spend our time building products that we're really proud of. We focus on the experience, often delivering with real polish but sometimes making fast strategic moves. We believe being good at product requires clear communication, attention to details, and … challenging conventional approaches. We're open-minded when it comes to hiring—we care more about skills and attitude than specific experience or qualifications. 📈Requirements 5+ years of product management experience, with at least 2-3 years in developing internal tools that automate operational processes. Experience building More ❯

to visualise KPIs and campaign results for wider teams. Run deep-dive analysis – translate raw data into actionable insights to improve conversion rates and customer experience. Lead A/B and multivariate testing – design, execute, and report on tests to optimise UX and site functionality. Deliver a clear CRO … of friction across the user journey. Present findings to stakeholders – deliver clear, concise reporting and recommendations to both technical and non-technical audiences. Skills & experience: Strong GA4 and GTM experience – from setup and troubleshooting to custom events and advanced configurations. Experience with CRO tools – e.g. Yieldify or … similar platforms. Good understanding of UX and conversion funnels – able to spot opportunities and suggest practical improvements, experience with Content Square desirable Confident with dashboarding tools – such as Looker Studio or Power BI for performance tracking. Excellent communication skills – comfortable explaining data and insights to stakeholders at all levels. More ❯

Europe, and the US, $93m Series C funding secured, and exceeding £15bn in processed transactions, we are only just getting started. We are collaborative, customer centric and work with integrity, whilst partnering with some of the biggest insurance leaders including Lloyd's of London and Many Pets. We take … to scale up, we want like-minded humans to join us on this exciting journey. Are you ready? THE ROLE As the Lead for Customer Platform Data and Analytics reporting to the Head of Data, you will lead and manage a talented team of engineers responsible for Vitesse SaaS … analytics engineering development practices within the organization. You will collaborate closely with wider Vitesse platform squad leads to deliver data powered end to end customer experiences and the internally focused Business Data and Analytics Lead to drive data and AI innovation, adoption and maturity across Vitesse. You will lead More ❯

Content Marketing, Digital Marketing, Analytics and more. Based in London, your strong business acumen, data-backed and strategic thinking, and deep understanding of the customer and market landscape will ensure strong delivery of B2B SaaS business growth. We are excited to hear from you! About the role In this … operates in. Deliver and execute against regional marketing strategies, accounting for language, key market channels, cultural norms, and TR product specifics. Deeply understand multiple customer segments required to support a multi-country strategy. Develop and direct marketing messaging, creative design, audience targeting, segmentation, and retargeting strategies to deliver effective … as a Leader in Gen AI, innovation and SaaS marketing. Partner with finance & analytics to define and track data and insights around acquisition and customer retention, consistently balancing both short and long-term results. Own and manage the European marketing budget, aligning investments to the overall European GTM strategy More ❯

the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯

the Transformation team, who manage all corporate projects. The role will be responsible for driving product vision and lifecycle management for TalkTalk Business, ensuring customer value and business success. Collaborating with cross-functional teams to develop and champion product roadmaps aligned with strategic objectives. Responsibilities Lead the execution of … the portfolio. Assess continuous improvement activities for the portfolio. Understand our customers and their needs from first contact through to in-life. Skills and experience we are looking for Proven experience in Product Management. Capacity to engage and drive virtual cross-functional teams collaboratively. Awareness of emerging trends … customer needs, and drivers of customer experience. Resilience and a proactive, solutions-oriented mindset. Ability to drive innovation to ensure TalkTalk Business is differentiated in the market. Essential telecommunication experience with a strong commercial business understanding. Ability to support others by sharing technical knowledge and providing advice. More ❯

exciting! Main Areas of Responsibility: The Principal Software Development Engineer will work to design and refine required features, proposing alternative solutions to improve both customer and developer experience. They will acquire and maintain a solid understanding of the product domain to ensure solutions meet customer needs and provide … activities will be required. General Responsibilities: Work with the Software Lead, Development Managers, and peers to design and refine features, proposing improvements to both customer and developer experience. Understand the needs of different project delivery stakeholders, such as hardware developers who may require early prototype support, production test developers … Essential) Knowledge of Algorithms/Data Structures (Desirable) Scripting Languages – PowerShell & Bash (Desirable) Embedded Linux – Linux Device Drivers (Desirable) What we're looking for: Experience: Proven experience in C++ software development, ideally in a principal, senior or technical lead role. Technical Skills: Strong understanding of software architecture and More ❯