776 to 800 of 1,162 Remote/Hybrid Customer Experience Jobs

times We Expect High Performance - we set a high standard and we’re not satisfied with being average This role As our Senior Manager, Customer Success & Account Management, you’ll be working with our UK Managing Director, and will be instrumental in leading the commercial evolution … quota-bearing expansion targets, owning commercial metrics such as NRR and NPS Experience leading a team through strategic change management, transforming support or CX functions into commercial account management units. Strong analytical capability and commercial acumen—comfortable using data and risk-reporting frameworks to understand portfolio health. Fast learning ...

Real-time audio : a voice effects engine and a singing analysis/scoring engine — a real technical subject at the heart of the karaoke experience, not just a gimmick. Infra & Ops : AWS, Terraform/Terragrunt for infrastructure as code, Docker, GitHub Actions CI/CD, multi-country environments … Work hand in hand with Product, Ops and venue teams to roll out every new feature or piece of equipment smoothly Your profile Proven experience as a CTO, Head of Engineering, VP Engineering, or senior Engineering Manager, ideally in a scale‐up environment combining a digital product with strong ...

growth of SCC's Enterprise Service Management proposition, with a focus on ServiceNow, workflow automation and digital transformation. The role will identify and shape customer opportunities, build pipeline and revenue, and act as a trusted advisor to senior stakeholders across enterprise and public sector customers. Key responsibilities: Develop … against agreed revenue and gross margin targets. Engage CIO, IT and business stakeholders to understand priorities and shape value-led solutions. Lead discovery conversations, customer workshops, business cases and executive presentations. Act as SCC's ServiceNow subject matter expert, identifying opportunities across key workflows including ITSM, ITOM, CSM, HRSD ...

winning company driving change in the parking industry and reimagining urban mobility. Our platform automates parking operations end-to-end enforcement, payments, signage, and customer experience for landowners, operators, and local authorities, replacing manual, paper-based processes with software. Our mission is simple but powerful: to transform parking … into a seamless, automated experience, paving the way for smarter, more sustainable cities. With recent recognition as PayTech Company of the Year, a place among Deloitte's Top 50 Fastest Growing Tech Companies in the UK, and significant VC/PE investment, we're scaling rapidly. Role Overview ...

Australia’s #1 mid-market Managed Service Provider . While the award might have been earned across the Tasman, the standards, culture, and customer experience that got us there are exactly what we’re bringing to New Zealand. (And after nine years of winning, we’re starting … happy” What You’ll Bring We’ll keep this refreshingly simple: Proven success in a senior role within an MSP, MSSP, integrator, or similar Experience working with SMB and mid-market clients and selling into the C-suite A strong track record in account management, client retention and growth ...

executive stakeholders. Act as a trusted advisor, helping clients prioritise initiatives and define measurable business outcomes. Work closely with underwriting, claims, pricing, risk, and customer operations teams. Drive adoption of AI and analytics solutions through effective stakeholder management and communication. Solution Development (40%) Design and develop predictive, machine learning … architects to operationalise solutions. Ensure solutions follow Responsible AI, governance, and security best practices. Support deployment, monitoring, and continuous improvement of models. Required Experience 10+ years of experience in Data Science, AI, Machine Learning, or Advanced Analytics. Demonstrable experience working within the Insurance industry. Strong understanding ...

client accounts across the South. Working within a fast-paced and innovative technology environment, you'll play a pivotal role in driving customer success, strengthening strategic partnerships, and identifying opportunities for growth. The Opportunity Our client is a well-established and highly regarded technology services provider that helps organisations … business objectives and align technology solutions that support long-term success. This role offers the opportunity to combine strategic account management, business development, and customer engagement within a collaborative and supportive environment. Key Responsibilities: Client Relationship Management Develop and maintain strong relationships with key decision-makers and stakeholders. Become ...

About Airship Airship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array … focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships. ...

part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales … ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 ...

looking for a Digital Analyst to become the go-to for digital insight, helping teams better understand customer behaviour, digital performance and the impact of marketing investment. You’ll sit in the central team, working closely with ecommerce, marketing and commercial stakeholders. What you’ll be doing … digital analytics and help stakeholders make better decisions through data. A large part of the role will focus on GA4, helping stakeholders understand customer journeys, campaign effectiveness and website performance. You’ll analyse digital activity, measure ROI, support A/B testing programmes and identify opportunities to improve conversion ...

right problems, shape solutions, and deliver technology-driven outcomes that create measurable business value. Our expertise spans software engineering, Al & data, product development, and customer experience, delivered by teams that combine strong technical depth with a consulting mindset. Why Join Us? If you are looking for a place … card issuing and processing. Demonstrated ability to effectively coordinate technical SMEs and engineering teams without necessarily acting as the hands-on technical expert. Extensive experience working with issuers, processors, card schemes, and large-scale payment technology delivery environments. Ability to operate as both a subject matter expert ...

seeking a Lead Data Scientist to establish and lead our first Data Science function, turning rich datasets into actionable insights for retail, operations and customer experience across our global business and cruise partners. You will develop forecasting, pricing and ML models, collaborate with cross-functional teams, and help ...

models and production-ready code with strong autonomy. You will partner with Product, Engineering and Business teams to optimize operations, marketing and the customer experience, while upholding engineering standards and mentoring junior data scientists, contributing to scalable data platforms and governance. #J-18808-Ljbffr ...

Deliveroo in London is seeking a Senior Machine Learning Engineer to shape decision-making systems that affect customer experience, trust, and fairness. This role sits in a hybrid London office, typically 3 days in the office. You will own the full ML lifecycle from design to production, deploying ...

capabilities with ensure responsible and secure adoption of these methods. Identify where AI can provide opportunities to improve customer experience, operational efficiency and acceleration of developer lead activities. #J-18808-Ljbffr ...

functionality to encourage engagement. Liaise with the Development team to stay up to date with new platform features and recommend improvements. Liaise with the Customer Experience team to ensure they are familiar with each project and can deliver networking services effectively. Maintain high standards of product quality ...

flights, and ground transport. You will define strategy and a long-term vision for AI capabilities that help product teams move faster and improve customer experience. You will partner with Data & AI, engineering, and business leaders, bringing deep ML expertise to identify high-impact opportunities and shape data-informed ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

Engineer to manage and maintain workplace technology services across the organisation. You will work with stakeholders, service providers, and end users to deliver excellent customer experiences while upholding security and operational standards. You will handle incidents via ServiceNow and provide 1st/2nd line support for Windows, macOS ...

Fraud Analytics team in the UK. You will shape detection strategies, develop technical solutions, and deliver insights to reduce losses while preserving customer experience. The role collaborates with subject matter experts to protect members from evolving fraud and scams. You’ll join a dynamic team within the Economic Crime ...

SLAs are met. The ideal candidate will have a strong background in managing day-to-day services with a focus on delivery, efficiency, and customer experience. The position also offers a hybrid work model, requiring occasional travel. #J-18808-Ljbffr ...

Senior Systems Engineer London & South UK | Home-based with customer travel Package: 70/30 split | £9,000 car allowance | Stock | Private medical | Dental | Life insurance | Pension We're working with a high-growth, global data protection and cyber resilience vendor that is continuing to take serious market share … relationships with technical stakeholders, infrastructure teams, IT leaders and channel partners Working closely with sales, post-sales and support teams to ensure a strong customer experience What we're looking for We need someone already operating in a customer-facing technical role, ideally as a: Senior Systems ...

growing tech company in Greater London is seeking a Product Specialist to enhance customer experience through technical support and feedback integration. This hybrid role combines customer success and product expertise, directing users through onboarding and advanced features. Ideal candidates will have 1-4 years in relevant fields ...

contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! About the Team AI Portal is the SaaS platform that connects Wayve to the outside world. The AI Portal team … services, interfaces, infrastructure, and integrations, looking after systems in production. We are looking for engineers who are comfortable moving across the stack to solve customer problems. You will build internal or partner-facing product features, integrate Wayve systems with OEM environments, improve our application quality, and resolve production issues ...