826 to 850 of 978 Remote Customer Experience Jobs

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Software Development Engineer We're looking for an enthusiastic and passionate Developer Experience engineer to join our team! As part of this role you will work closely with our customers (fellow Capital One Engineers), partners and your team to enable … our global CI/CD platform, build tooling and enablement capabilities that reduce frustration and accelerate the pace that engineers can deliver. Our Developer Experience teams work closely with our engineer customers on a daily basis to support adoption of enterprise tooling and capabilities, identify and solve friction in … culture in the way we deliver software at Capital One. You will be joining a passionate and diverse team that strives to greatly enhance customer experiences every day. What you'll do Support and enhance the adoption and enablement of continuously evolving software delivery lifecycle platforms. Deliver core engineering More ❯

Scientist at Travel Counsellors, you'll use ML and AI to develop data-driven solutions to optimise pricing strategies and operational efficiency and enhance customer experiences. Your insights will shape the future of travel! This Data Scientist role involves collaborating closely with cross-functional teams, including commercial, product, and … wider technology platform and deliver on our AI ambitions. Conduct in-depth analysis of large datasets to identify trends, patterns, and anomalies related to customer behaviour, booking patterns, and market trends. Develop and present clear, actionable insights and recommendations to stakeholders through excellent verbal and written communication. Design and … scheme Private Medical Insurance or Healthcare Cash Plan Free breakfast and beverages Essential Skills Expertise in developing and deploying various ML algorithms, e.g. recommendations Experience in applying statistical methods to analyse data, test hypotheses, and draw meaningful conclusions Highly proficient in Python for data manipulation, analysis, and model development More ❯

teams, providing guidance and training to junior members. Support regular forecasting and budget planning exercises. Collaborate with marketing stakeholders to develop website content, enhance customer experiences, and contribute to the ongoing development of company websites. Stay informed about the latest developments in SEM marketing, particularly in LLMs, Generative AI … Data, and online tracking & attribution. Ensure all marketing activities comply with company policies, including compliance, conduct, consumer duty, and privacy. Must-Have Qualifications: Proven experience in coordinating and delivering SEM campaigns, agency-side. Strong understanding of core SEM disciplines, including PPC and SEO campaign management. Excellent process management and … analytics skills, with proficiency in tools like Excel, Looker Studio, Google Analytics 4, Google Search Console, SA360, and AWIN. Nice-to-Have Qualifications: Marketing experience in a regulated industry such as finance. About Aquent: Aquent Talent connects the best talent in marketing, creative, and design with the world's More ❯

teams, providing guidance and training to junior members. Support regular forecasting and budget planning exercises. Collaborate with marketing stakeholders to develop website content, enhance customer experiences, and contribute to the ongoing development of company websites. Stay informed about the latest developments in SEM marketing, particularly in LLMs, Generative AI … Data, and online tracking & attribution. Ensure all marketing activities comply with company policies, including compliance, conduct, consumer duty, and privacy. Must-Have Qualifications: Proven experience in coordinating and delivering SEM campaigns, agency-side. Strong understanding of core SEM disciplines, including PPC and SEO campaign management. Excellent process management and … analytics skills, with proficiency in tools like Excel, Looker Studio, Google Analytics 4, Google Search Console, SA360, and AWIN. Nice-to-Have Qualifications: Marketing experience in a regulated industry such as finance. About Aquent: Aquent Talent connects the best talent in marketing, creative, and design with the world's More ❯

commutable from most major transport links. The marketing team is ambitious, data driven and focused on driving pipeline, revenue, brand growth, and a seamless customer experience. You will be part of the Marketing Operations division, owning and scaling paid media and digital advertising. Your focus will be on generating … re looking for: Paid media advertising, digital marketing, or performance marketing, preferably in a B2B SaaS environment+ Managing Google and Linkedin Ads. Hands-on experience with CRO tools and methodologies, including A/B testing. Proven track record of optimizing campaigns to achieve ROI and CAC goals. Proficiency with … analytics platforms like Google Analytics or similar. Knowledge of marketing automation CRMs such as Hubspot Strong understanding of SaaS marketing funnels and customer journeys. Analytical mindset with the ability to translate data into actionable strategies. Excellent project management and communication skills. What's on offer: Hybrid working, typically this More ❯

commutable from most major transport links. The marketing team is ambitious, data driven and focused on driving pipeline, revenue, brand growth, and a seamless customer experience. You will be part of the Marketing Operations division, owning and scaling paid media and digital advertising. Your focus will be on generating … re looking for: Paid media advertising, digital marketing, or performance marketing, preferably in a B2B SaaS environment+ Managing Google and Linkedin Ads. Hands-on experience with CRO tools and methodologies, including A/B testing. Proven track record of optimizing campaigns to achieve ROI and CAC goals. Proficiency with … analytics platforms like Google Analytics or similar. Knowledge of marketing automation CRMs such as Hubspot Strong understanding of SaaS marketing funnels and customer journeys. Analytical mindset with the ability to translate data into actionable strategies. Excellent project management and communication skills. What's on offer: Hybrid working, typically this More ❯

of project development for multiple Creative, Marketing and Visual Design initiatives for a variety of internal clients. Develop and demonstrate an understanding of the customer business, needs, expectations, and success factors. Schedule and manage all resources required to develop the project and ensure timely integration, productivity, and efficient use … new internal clients to support the growth plans of the department. You should have: Minimum of 5 years of relevant project/program management experience and minimum of 3 years agile/scrum program management experience. Experience working with Agile/Scrum methodologies. Experience working in design … formats, print, digital ) Working knowledge of the general design process, assets, and tools. Project management certification (PMP or equivalent) is a plus. Previous consulting experience in complex multi-national organization is a plus. What do we offer: Flexible remuneration and a personalized training plan. People-focused team. Dynamic work More ❯

environment that you believe could work for you then read on to find out more. The role: We are seeking a highly skilled and customer-focused Principal Pre-Sales Solution Architect to join our dynamic team. As a Principal Pre-Sales Solution Architect, you will work closely with our … sales team and internal stakeholders to understand customer requirements, design tailored solutions, and present technical proposals that align with the client's business objectives. The ideal candidate will have a strong technical background, ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts into … clear, compelling value propositions. Here's what you'll be responsible for: Customer Engagement & Strategy: Live and promote Tyk Values in all aspects of work. Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs. Lead sales engineering projects throughout the deal lifecycle More ❯

firmly on the agenda including expanding their product and service offering, further international growth and new brand acquisition. Excellent reputation for quality and exceptional customer experience. Keeping customers at the centre of everything they do and deliver. Fantastic reputation from employees. Known for their positive culture. Key responsibilities include … make sure SEO best practices are followed Skills & Experiences: A successful track record within SEO Management with an agency or in-house (5+ years’ experience in similar SEO roles). Deep knowledge of SEO and analytical tools such as Google Analytics, Google Search, keyword monitoring tools. Demonstrable success in More ❯

that’s revolutionising delivery through smarter, more sustainable solutions. Their mission is to create systems that benefit communities, reduce environmental impact, and enhance the customer experience. This is your chance to join a rapidly growing team at the forefront of logistics innovation, creating impactful technology that’s reshaping how … helping foster a positive and productive environment. Qualifications & Tech Stack This company values engineers who bring depth in their specialty regardless of years of experience while also demonstrating versatility across any of their key Engineering orgs: Infrastructure, Platform, and Product engineering. They maintain a high technical bar, prioritising curiosity More ❯

that’s revolutionising delivery through smarter, more sustainable solutions. Their mission is to create systems that benefit communities, reduce environmental impact, and enhance the customer experience. This is your chance to join a rapidly growing team at the forefront of logistics innovation, creating impactful technology that’s reshaping how … helping foster a positive and productive environment. Qualifications & Tech Stack This company values engineers who bring depth in their specialty regardless of years of experience while also demonstrating versatility across any of their key Engineering orgs: Infrastructure, Platform, and Product engineering. They maintain a high technical bar, prioritising curiosity More ❯

We are Remarkable - a leader in digital transformation, helping businesses create cutting-edge customer experiences through platforms like Sitecore, Optimizely, and Microsoft CRM. We specialize in using data-driven strategies and innovative technology to shape the future of customer engagement. With a focus on cloud, commerce, and scalable … and stretch boundaries. Skills and Competencies A technical understanding of web languages (CSS, HTML, JavaScript, .net and Sitecore) An understanding of Agile methodology Proven experience in a number of different types of testing (Functional, Regression, Integration, Performance, Automated, SEO) Good organisational and interpersonal skills Good verbal and written communication … skills High attention to detail Ability to work to tight deadlines A team player Ability to work on own initiative Previous Experience and Skills Experienced in working on large value portfolio and website projects Experience of testing across multiple browsers and devices (Mobile, Desktop, Tablet) Ability to document More ❯

Join us on our mission to make a better world of work. Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to … second latency, while maintaining cost efficiency Drive platform evolution : Lead technical decisions that shape our next-generation analytics capabilities, balancing performance, security, and developer experience Partner with product teams : Collaborate closely with product engineers to understand their analytics needs and build solutions that enable innovative customer experiences Champion … challenges, architecture decisions, and career growth opportunities You have Proven technical leadership : Track record of designing and implementing data solutions at scale, preferably in customer-facing environments Infrastructure expertise : Deep knowledge of cloud infrastructure (AWS strongly preferred) including compute, storage, and networking optimisations for data-intensive applications Data warehouse More ❯

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. Everything we do is underpinned and connected by a technology-agnostic, proprietary data … commitment to making people happy - guest and team alike. MAIN RESPONSIBILITIES Assisting the GM in managing the team members to ensure brand standards and customer service levels are achieved and are of the highest standards. Ensure all staff members are aware of all current promotions and products through regular … briefings. Drive commercial opportunities through daily analysis of key metrics and through coaching the team. Deliver a “best in class” customer experience. Creating and maintaining a customer centric environment which helps demystify the barriers of Electric Vehicles and provides a space where customers can learn and reflect on More ❯

of warming. We #deliver net zero transport through our pioneering and multi award-winning Sun-to-Wheel platform: developing, delivering and operating world class customer-focused electric vehicle charging networks powered by solar energy and batteries. Everything we do is underpinned and connected by a technology-agnostic, proprietary data … commitment to making people happy - guest and team alike. MAIN RESPONSIBILITIES Assisting the GM in managing the team members to ensure brand standards and customer service levels are achieved and are of the highest standards. Ensure all staff members are aware of all current promotions and products through regular … briefings. Drive commercial opportunities through daily analysis of key metrics and through coaching the team. Deliver a “best in class” customer experience. Creating and maintaining a customer centric environment which helps demystify the barriers of Electric Vehicles and provides a space where customers can learn and reflect on More ❯

Backed by $30M from top investors like Kleiner Perkins and NYCA, we're disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access. … and drive internal initiatives/results that up-level the Product Operations organization's processes, technology, and ability to deliver a best-in-class customer experience. Work on one-off projects to help Truv as an organization function smoothly Who You Are 5+ years of experience as a … project manager/program manager or consulting experience with at least 1-2 years experience working in a high-growth start-up Successful track record of building strong partnerships with Product and Engineering teams and driving projects to completion Proven ability to meet deadlines and drive results while More ❯

Software Engineer - Front End Infrastructure London, England Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service … and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in … and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We are looking for a Frontend Engineer More ❯

Software Engineer - Front End Infrastructure Dublin, Ireland Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service … and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in … and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What's the opportunity? We are looking for a Frontend Engineer More ❯

teams across the whole business from Product and Tech, to PR. You'll also support external relationships, working with suppliers to deliver an exceptional customer experience. Responsible for daily operational tasks within Energy, ensuring product information is uploaded accurately and efficiently, and any switching issues are investigated and resolved … processes where required, building strong and robust relationships with all partners throughout the process. Support the contact centre in delivering a high standard of customer service, helping to resolve customer complaints, and escalating with partners for resolution if necessary. What we're looking for Attention to detail - you … a range of audiences, through both written and verbal interactions. Ability to build and maintain relationships - both internally, across teams of various disciplines and experience, and externally, with business partners and suppliers. Team player - you appreciate the needs of your team and understand the importance of working collaboratively to More ❯

initiatives through quick prototyping with respect to performance, quality, time and cost. Build strong partnerships with cross-functional teams and contribute to deliver unique customer experiences. What You'll Bring to the Table: We've built the following list as a guideline for some of the skills and interests … apply to you, we would love to chat! A well-established history of building efficient and scalable systems and services for machine learning products. Experience managing a team of engineers. Expertise in building low latency, high performance services. Experience with implementing end-to-end scalable solutions in the … cloud. Excellent communication skills, both written and verbal. Experience communicating with technical and non-technical stakeholders across multiple business units. Experience with agile and other program management methodologies. You proactively identify upcoming risks, issues and bottlenecks within your team and across departmental boundaries. You thrive in a fast More ❯

the role can be based in London or Edinburgh and hybrid-working is on offer. Candidates should have a commercial law background- No prior experience of legal technology, or any specialist technology skills, are required. Full training will be provided on all aspects of technology. Role Profile: The Advanced … with the latest legal innovation and technology trends and network with likeminded clients and other industry participants. Candidate Requirements: The successful candidate will: Have experience in a commercial law firm. Previous experience working with financial institutions or construction/infrastructure clients would be advantageous (but not essential). … drafting and oral presentation skills. Be confident working in multidisciplinary teams, communicating effectively with, amongst others, lawyers, client teams, project managers, business analysts, developers, CX/UX teams, and solutions architects. The role would be suited to a candidate who: Is creative – this role involves developing innovative solutions for the More ❯

the role can be based in London or Edinburgh and hybrid-working is on offer. Candidates should have a commercial law background- No prior experience of legal technology, or any specialist technology skills, are required. Full training will be provided on all aspects of technology. Role Profile: The Advanced … with the latest legal innovation and technology trends and network with likeminded clients and other industry participants. Candidate Requirements: The successful candidate will: Have experience in a commercial law firm. Previous experience working with financial institutions or construction/infrastructure clients would be advantageous (but not essential). … drafting and oral presentation skills. Be confident working in multidisciplinary teams, communicating effectively with, amongst others, lawyers, client teams, project managers, business analysts, developers, CX/UX teams, and solutions architects. The role would be suited to a candidate who: Is creative – this role involves developing innovative solutions for the More ❯

projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects … meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to … straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background More ❯

projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects … meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to … straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background More ❯

projects or programmes of work for Hastings, supporting operations and commercial teams to deliver significant indemnity and operational savings and provide a market leading customer experience. By partnering closely with the relevant business leaders, you will be accountable for the design, development and deployment of one or more projects … meet the business need and to that end, you will lead a project team including process design resources, digital resources, operational delivery managers, data, CX and other resources as required to meet their goals. Job details - you'll need to have demonstrable experience in: Leading and managing end to … straight through processing Once core functionality is delivered on a project, transitioning into a continuous test and learn state to optimise the commercial and customer outcomes over the long term Essential skills we would love you to have: Substantial experience in a transformational leadership role with a background More ❯