851 to 875 of 895 Remote Customer Experience Jobs

is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices … Proactive, adaptable, and eager to embrace new technologies. Strong organizational skills and attention to detail. Expert knowledge of Windows desktop operating systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud More ❯

is seeking a passionate and skilled Desktop & MS 365 Teams Support Engineer to deliver exceptional end user support. This role is central to ensuring our colleagues have a seamless experience with their desktop environments and MS 365 Teams collaboration tools. You will be the go-to expert for troubleshooting, guidance, and proactive support, helping users stay productive and secure. … the primary escalation point for complex desktop and Teams-related queries, ensuring rapid and effective resolution. Collaborate closely with first line support to guarantee a smooth handover and excellent customer experience. Proactively manage device performance, patching, and security, minimizing risks and downtime for end users. Provide expert guidance and training to users on MS 365 Teams features, best practices … Proactive, adaptable, and eager to embrace new technologies. Strong organizational skills and attention to detail. Expert knowledge of Windows desktop operating systems and MS 365 Teams user support. Deep experience with MS 365 desktop applications, Proven troubleshooting skills for desktop hardware, software, and network issues. Experience with security best practices, patch management, and compliance. Familiarity with virtualization, cloud More ❯

Quality Assure (QA) all own asset only work. Responsible to QA all configuration work not selected for spot check. To test and configure a variety of products, to the customer's specific requirements when expressed, within the agreed group timescales. To test and configure a variety of products to the manufacturers written instructions, ensuring satisfactory operation. Assisting others pro … the Commissioning Complex, through the above and any other duties as necessary. To adhere to the Configuration Centres ISO accreditations standards that supports this job role function. Skills And Experience BTEC/NVQ in PC/Information Technology or equivalent qualification CompTIA A+ or demonstrable ability or experience in handling IT equipment in a similar role/capacity. … SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where More ❯

and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, you'll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone … leader who thrives in a complex, fast-paced environment. You'll combine technical depth with strong people leadership, balancing delivery with long-term capability building. You'll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯

and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, youll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone of … on engineering leader who thrives in a complex, fast-paced environment. Youll combine technical depth with strong people leadership, balancing delivery with long-term capability building. Youll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯

and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, you’ll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone … leader who thrives in a complex, fast-paced environment. You’ll combine technical depth with strong people leadership, balancing delivery with long-term capability building. You’ll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯

and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, you’ll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone … leader who thrives in a complex, fast-paced environment. You’ll combine technical depth with strong people leadership, balancing delivery with long-term capability building. You’ll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯

and product strategy, putting innovation, scalability, and reliability at the core of our platform. Our mission is to evolve our technology foundations to power faster, smarter, and more resilient customer experiences across all our brands. As Senior Engineering Manager, Core Platforms, you’ll lead five cross-functional product teams and engineering team of c. 30, responsible for the backbone … leader who thrives in a complex, fast-paced environment. You’ll combine technical depth with strong people leadership, balancing delivery with long-term capability building. You’ll likely bring: Experience leading multiple engineering teams (20+ engineers) in a modern, product-led organisation. A strong technical background, ideally with experience in distributed systems, APIs, cloud-native architectures (AWS preferred More ❯

management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall team performance with other team leaders to improve our customer experience. You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the … and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements: Experience working for an MSP Advanced knowledge within the following pillars: Networking, Server, Storage, Hardware, Security, Cloud, Modern Workplace Certifications highly desired: VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS … VMC What we offer: Hybrid Working (3 days in/up to 2 days remote if required, after probation which is 3 months) £45,000 - £55,000 Depending on Experience Location – close to the M4 with a modern, up to date living space and ample parking. Subsidised health care/medical benefits Annual Leave – 25-30* days plus B.H More ❯

management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall team performance with other team leaders to improve our customer experience. You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the … and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements: Experience working for an MSP Advanced knowledge within the following pillars: Networking, Server, Storage, Hardware, Security, Cloud, Modern Workplace Certifications highly desired: VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS … VMC What we offer: Hybrid Working (3 days in/up to 2 days remote if required, after probation which is 3 months) £45,000 - £55,000 Depending on Experience Location – close to the M4 with a modern, up to date living space and ample parking. Subsidised health care/medical benefits Annual Leave – 25-30* days plus B.H More ❯

management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall team performance with other team leaders to improve our customer experience. You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the … and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements: Experience working for an MSP Advanced knowledge within the following pillars: Networking, Server, Storage, Hardware, Security, Cloud, Modern Workplace Certifications highly desired: VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS … VMC What we offer: Hybrid Working (3 days in/up to 2 days remote if required, after probation which is 3 months) £45,000 - £55,000 Depending on Experience Location – close to the M4 with a modern, up to date living space and ample parking. Subsidised health care/medical benefits Annual Leave – 25-30* days plus B.H More ❯

management of your own team and working towards a select set of objectives including SLA’s, XLA’s and overall team performance with other team leaders to improve our customer experience. You will also be dealing with escalation’s, complaints and improving process and procedures within the team. Job Role Responsibilities User Support and advice: 20% Fully understand the … and procedures Research and Development: 5% Provide feedback on ways to further improve the operation of the division and ensure that continual service improvement objectives are met Job Requirements: Experience working for an MSP Advanced knowledge within the following pillars: Networking, Server, Storage, Hardware, Security, Cloud, Modern Workplace Certifications highly desired: VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS … VMC What we offer: Hybrid Working (3 days in/up to 2 days remote if required, after probation which is 3 months) £45,000 - £55,000 Depending on Experience Location – close to the M4 with a modern, up to date living space and ample parking. Subsidised health care/medical benefits Annual Leave – 25-30* days plus B.H More ❯

delivery operations. With a strong foothold in the UK market and a growing international presence, they provide cutting-edge software products that power smarter warehousing, faster shipping, and better customer experiences. Due to continued growth and product expansion, they’re now hiring for a high-impact Account Executive to join their team. 🧠 The Role You’ll take ownership of … case proposals Represent the brand at events, through content, and client engagement Collaborate with marketing and product to refine go-to-market strategy 🎯 What They’re Looking For Proven experience in SaaS sales – ideally WMS, logistics, or supply chain tech Strong outbound sales capability and comfort with prospecting Clear, confident communicator who can engage ops and tech stakeholders Experience More ❯

delivery operations. With a strong foothold in the UK market and a growing international presence, they provide cutting-edge software products that power smarter warehousing, faster shipping, and better customer experiences. Due to continued growth and product expansion, they’re now hiring for a high-impact Account Executive to join their team. 🧠 The Role You’ll take ownership of … case proposals Represent the brand at events, through content, and client engagement Collaborate with marketing and product to refine go-to-market strategy 🎯 What They’re Looking For Proven experience in SaaS sales – ideally WMS, logistics, or supply chain tech Strong outbound sales capability and comfort with prospecting Clear, confident communicator who can engage ops and tech stakeholders Experience More ❯

ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What’s on offer: Hybrid … and medical benefits, modern workspace with top-tier tech, social events and incentives, and structured training and progression within a leading European IT provider. What we’re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern Workplace technologies Relevant certifications such … as VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS-ENT, or VMCE (desirable) Hands-on experience managing incidents, escalations, and SLA-driven environments Ability to improve processes, coordinate workloads, and ensure service delivery excellence If you’re an experienced Team Lead or 3rd Line Engineer looking to step up into a leadership role within a forward-thinking IT services More ❯

ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What’s on offer: Hybrid … and medical benefits, modern workspace with top-tier tech, social events and incentives, and structured training and progression within a leading European IT provider. What we’re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern Workplace technologies Relevant certifications such … as VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS-ENT, or VMCE (desirable) Hands-on experience managing incidents, escalations, and SLA-driven environments Ability to improve processes, coordinate workloads, and ensure service delivery excellence If you’re an experienced Team Lead or 3rd Line Engineer looking to step up into a leadership role within a forward-thinking IT services More ❯

ll lead a team of 3rd Line Engineers, supporting the Head of Service Desk to drive SLA and XLA performance, manage escalations, and enhance processes to deliver an exceptional customer experience. You’ll also coach and develop team members, oversee incident ownership, and collaborate across technical functions to maintain service excellence and continuous improvement. What’s on offer: Hybrid … and medical benefits, modern workspace with top-tier tech, social events and incentives, and structured training and progression within a leading European IT provider. What we’re looking for: Experience leading or mentoring technical teams within a Managed Service Provider (MSP) environment Strong technical knowledge across Networking, Server, Storage, Hardware, Security, Cloud, and Modern Workplace technologies Relevant certifications such … as VCP, MS102, AZ104, AZ305, CCNA, CCNP-ENT, JNCIS-ENT, or VMCE (desirable) Hands-on experience managing incidents, escalations, and SLA-driven environments Ability to improve processes, coordinate workloads, and ensure service delivery excellence If you’re an experienced Team Lead or 3rd Line Engineer looking to step up into a leadership role within a forward-thinking IT services More ❯

Technical Account Manager – Leading Managed Service Provider **Essential Managed Service Provider experience - Cloud & Infrastructure*** About the Company Our client is recognised as one of Europe’s top Managed Service Providers, delivering cutting-edge IT infrastructure, cybersecurity, support, and consultancy services. They provide enterprise-level solutions tailored to the needs of mid-market and fast-growing organisations — helping clients build … thrive in a fast-paced, client-focused environment, this is an exciting opportunity to join one of Europe’s most respected managed service providers. What You’ll Bring Proven experience in B2B account management, client services, or a service desk role Strong communication and presentation skills, with the ability to engage a range of stakeholders Confidence with numbers and … the ability to discuss pricing, budgets, and commercial data A proactive, energetic approach and a passion for delivering exceptional customer experiences A solid understanding of IT systems and managed services More ❯

re shaping the future of communications with a remote-first culture. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers to craft personalized customer experiences. This role is for a Software Engineer on Twilio's Platform Observability team, focused on rebuilding and unifying our observability stack to enable faster incident response, deeper insights … explore one or more problem areas (e.g., high-cardinality telemetry, distributed tracing correlation, compute cost insights), while ensuring the platform scales horizontally. Collaborate with product teams, SREs, and developer experience groups to understand telemetry needs and integrate observability into core engineering workflows. Design and build developer-friendly tooling and APIs to support incident response, performance analysis, and platform debugging … Go, Python, Java). Familiarity with high-cardinality data challenges and telemetry correlation techniques. Solid understanding of distributed systems and the challenges of observability in complex, microservice-based environments. Experience with AWS, Kubernetes, and infrastructure-as-code tools. Provide architectural guidance and thought leadership across teams, helping to establish telemetry standards, efficient usage patterns, and scalable platform abstractions. Ability More ❯

and were looking for a talented Shopify Web Developer to join their team. This is a fantastic opportunity to play a pivotal role in shaping their digital presence and customer experience. The Role Youll be responsible for building and developing the eCommerce website using Shopify, ensuring seamless integration across the online and in-store channels. Key projects include: Developing … and customising our Shopify eCommerce site to support growth and customer experience. Integrating with their Practice Management Software and ensuring smooth connections with shop-based EPOS systems . Creating an appointment booking function to support in-store services. Working collaboratively with internal teams to deliver a first-class digital experience. About You Were looking for someone with: 2 years … of experience working with Shopify (themes, apps, integrations). Experience of building and optimising e-commerce websites. Experience working with APIs and third-party system integrations. An eye for detail and a passion for creating seamless user journeys. Great communication skills and the ability to collaborate across teams. The Offer Salary: 40-45k depending on experience. More ❯

and were looking for a talented Shopify Web Developer to join their team. This is a fantastic opportunity to play a pivotal role in shaping their digital presence and customer experience. The Role Youll be responsible for building and developing the eCommerce website using Shopify, ensuring seamless integration across the online and in-store channels. Key projects include: Developing … and customising our Shopify eCommerce site to support growth and customer experience. Integrating with their Practice Management Software and ensuring smooth connections with shop-based EPOS systems . Creating an appointment booking function to support in-store services. Working collaboratively with internal teams to deliver a first-class digital experience. About You Were looking for someone with: 2 years … of experience working with Shopify (themes, apps, integrations). Experience of building and optimising e-commerce websites. Experience working with APIs and third-party system integrations. An eye for detail and a passion for creating seamless user journeys. Great communication skills and the ability to collaborate across teams. The Offer Salary: 40-45k depending on experience. More ❯

and were looking for a talented Shopify Web Developer to join their team. This is a fantastic opportunity to play a pivotal role in shaping their digital presence and customer experience. The Role Youll be responsible for building and developing the eCommerce website using Shopify, ensuring seamless integration across the online and in-store channels. Key projects include: Developing … and customising our Shopify eCommerce site to support growth and customer experience. Integrating with their Practice Management Software and ensuring smooth connections with shop-based EPOS systems . Creating an appointment booking function to support in-store services. Working collaboratively with internal teams to deliver a first-class digital experience. About You Were looking for someone with: 2 years … of experience working with Shopify (themes, apps, integrations). Experience of building and optimising e-commerce websites. Experience working with APIs and third-party system integrations. An eye for detail and a passion for creating seamless user journeys. Great communication skills and the ability to collaborate across teams. The Offer Salary: 40-45k depending on experience. More ❯

we’re looking for a talented Shopify Web Developer to join their team. This is a fantastic opportunity to play a pivotal role in shaping their digital presence and customer experience. The Role You’ll be responsible for building and developing the eCommerce website using Shopify, ensuring seamless integration across the online and in-store channels. Key projects include … Developing and customising our Shopify eCommerce site to support growth and customer experience. Integrating with their Practice Management Software and ensuring smooth connections with shop-based EPOS systems . Creating an appointment booking function to support in-store services. Working collaboratively with internal teams to deliver a first-class digital experience. About You We’re looking for someone with … years of experience working with Shopify (themes, apps, integrations). Experience of building and optimising e-commerce websites. Experience working with APIs and third-party system integrations. An eye for detail and a passion for creating seamless user journeys. Great communication skills and the ability to collaborate across teams. The Offer Salary: £40-45k depending on More ❯

we're looking for a talented Shopify Web Developer to join their team. This is a fantastic opportunity to play a pivotal role in shaping their digital presence and customer experience. The Role You'll be responsible for building and developing the eCommerce website using Shopify, ensuring seamless integration across the online and in-store channels. Key projects include … Developing and customising our Shopify eCommerce site to support growth and customer experience. Integrating with their Practice Management Software and ensuring smooth connections with shop-based EPOS systems . Creating an appointment booking function to support in-store services. Working collaboratively with internal teams to deliver a first-class digital experience. About You We're looking for someone with … years of experience working with Shopify (themes, apps, integrations). Experience of building and optimising e-commerce websites. Experience working with APIs and third-party system integrations. An eye for detail and a passion for creating seamless user journeys. Great communication skills and the ability to collaborate across teams. The Offer Salary: £40-45k depending on More ❯

we’re looking for a talented Shopify Web Developer to join their team. This is a fantastic opportunity to play a pivotal role in shaping their digital presence and customer experience. The Role You’ll be responsible for building and developing the eCommerce website using Shopify, ensuring seamless integration across the online and in-store channels. Key projects include … Developing and customising our Shopify eCommerce site to support growth and customer experience. Integrating with their Practice Management Software and ensuring smooth connections with shop-based EPOS systems . Creating an appointment booking function to support in-store services. Working collaboratively with internal teams to deliver a first-class digital experience. About You We’re looking for someone with … years of experience working with Shopify (themes, apps, integrations). Experience of building and optimising e-commerce websites. Experience working with APIs and third-party system integrations. An eye for detail and a passion for creating seamless user journeys. Great communication skills and the ability to collaborate across teams. The Offer Salary: £40-45k depending on More ❯