851 to 875 of 956 Remote Customer Experience Jobs

We'd like to bring in someone who will contribute to our team's success in achieving a client's aims and ensuring their experience of a project is as positive as the end result. As a Senior at Futurice, your primary focus remains hands-on project management while … your capabilities in client relationships, project leadership, and collaboration, while still deeply involved in delivering high-quality work. At the same time, you gain experience in mentoring others, influencing decisions, and contributing to the growth of Futurice and our client partnerships. Key Qualifications You have an interest in the … the idea of a low hierarchy organisation and enjoy facilitating and organising sessions to promote collaboration. Strong commercial awareness and a head for numbers. Experience with implementing Project Management in both Agile and Waterfall environments. You understand the difference between a team working in an agile environment and a More ❯

days at our Derby office, 3 days working from home. Department: Technology Reporting to: Lead Developer Salary: £45,000-£55,000 depending on experience, plus benefits About Us Mortgage Advice Bureau, one of the UK's leading Mortgage Networks, is going through a transformation of its technology environment, moving … now investing in AI as a key driver to our success in building new systems and services to benefit businesses and ultimately high-quality customer experiences through new industry-leading solutions. About the role As a growing technology function, we now have new roles for front-end, back-end … New developments built using the latest C# NET 6 technology For front end and full stack devs, you will need strong knowledge of Angular Experience in API and messaging (RabbitMQ) driven microservices AWS Cloud PostgresSQL Entity Framework (code first) Domain Driven Design Unit Testing (NUnit/Fluent Assertions) GIT More ❯

you do, get in touch today! About the role We believe in the power of data to drive smarter decisions, better products, and meaningful customer experiences, and are on the lookout for a strategic, visionary Head of Analytics to take our analytics capabilities to the next level. Reporting directly … with the pricing team to test behavioural response to incentive-based offers. Partnered with the product team to define key metrics for a new customer journey flow. Rebuilt a cross-functional dashboard to provide exec-ready visibility of acquisition KPIs. Hosted an internal session on best practices for storytelling … tools like SQL, Python, BI platforms, and cloud-based analytics. Strong grasp of business strategy, and how data can accelerate growth and operational excellence. Experience in fast-paced sectors like tech, e-commerce, or fintech (insurance/financial services is a bonus!). If you're ready to lead More ❯

technology capabilities and components to form a process automation with focus on Power Platform/Dynamics 365 CE/Azure offering that focuses on customer experience. Assist in engineering, designing, building the features that customer value using their knowledge to assist and lead the team in excellence, in … document management systems such as DocuSign, Adobe Acrobat e signatures etc. A strong software engineering background combined with expertise in agile ways of working. Experience managing 3rd party vendors. Experience of Continuous Integration using Jira, Confluence, SonarQube and Azure DevOps. Proven track record and passion to lead and More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award-winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … different audiences (including Personal, Joint, Under 16s and 16 - 17 accounts), growing Subscriptions (Extra, Perks and Max), and optimising the overall app structure and experience to help customers get the most out of Monzo. We're now gearing up for our next phase of growth, from 10 million to … million customers. As we launch more financial products, and our customers' financial lives become more complex, personalising the experience is a key priority. What you'll be working on: As a Lead Product Manager for Search & Recommendations, you'll lead one or more cross-functional teams to define and More ❯

Akeneo is the Product Experience (PX) company and global leader in Product Information Management (PIM), creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. We're all about experience - from the best-in-class product … overall company and regional goals. Plan, execute, and manage regional events such as trade shows, webinars, and in-person activations, aligning them with local customer needs and sales opportunities. Create, coordinate, and monitor multi-channel marketing campaigns, including digital, events, email, and social media, ensuring they are well-aligned … with the region's unique needs and target audience preferences. Work closely with sales, product marketing, and customer success teams to ensure campaigns are effectively supporting business objectives and delivering qualified leads. Track, measure, and report on the effectiveness of marketing initiatives, providing insights and recommendations to optimise future More ❯

Must have Insurance experience to be considered for this role* Job Role: Head of Relationship Management & Client Services Location: London, Hybrid (Minimum 2 days in the office, TuesdayThursday) Salary: Up to £130k + Bonus Department: Client Services Report to: Chief Commercial Officer About the Company Our client is a … Series C funding , and are trusted by major insurance leaders worldwide. With 240+ employees across the UK, Europe, and the US, they combine collaboration, customer focus, and integrity to deliver market-leading treasury solutions ensuring funds are always in the right place, at the right time. Now, theyre scaling … fast and looking for top talent to join the journey. The Role As Head of Relationship Management & Client Services, youll lead customer-facing teams and strengthen relationships with clients to drive retention and growth. Key Responsibilities: Lead and manage the Relationship Management & Client Services teams to ensure high performance More ❯

Account Executive, Commercial (French-Speaking) London, England Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service to their customers while maximizing the productivity, efficiency and performance of their support teams-all through our single seamless … platform. Intercom is leading the market in AI customer service with Fin by Intercom, the most powerful AI customer service agent available, and Helpdesk by Intercom, a fully featured AI enhanced helpdesk for human support. Today, more than 25,000 businesses use Intercom's platform to send millions … build with speed and intensity, and consistently deliver incredible value to our customers. Join us to help define and lead the AI revolution for customer service. What's the opportunity? As a Commercial Account Executive, you will be a key member of the team leading the growth of our More ❯

we build, scale, and operate our platforms — balancing innovation, resilience, and business outcomes AND combining software engineering, DevOps, and platform thinking to deliver exceptional customer experiences at scale. RESPONSIBILITIES: Leadership & Strategy Set the strategic direction for engineering across product squads, platforms, and enabling teams. Shape the long-term technology … priorities. Participate in planning cycles, budgeting, OKRs, and quarterly business reviews. Bring a commercial lens to engineering decisions — balancing innovation with value delivery. WHAT EXPERIENCE WILL YOU OFFER? Proven experience leading large-scale engineering teams (100+) in high-growth, product-led organisations. Deep knowledge of modern software development … cloud platforms (AWS preferred), DevOps/SRE Experience and/or interest in emerging AI/Data Science & Automation solutions Exceptional people leadership: you build empowered, high-trust teams with a strong engineering culture. Track record of delivering large-scale digital transformation in complex, fast-paced environments. Strong partner More ❯

accounts and verticals Communicating transparently both internally and externally Turning inbound and outbound leads into happy Algolia users Making every Algolia user a satisfied customer, regardless of the deal size Collaborating across teams to better focus customer-facing efforts Building compelling demonstrations and sales materials YOU MIGHT BE … A FIT IF YOU HAVE: You love building human relationships and believe that a happy customer is our best evangelist Natural understanding of the sales process 6-8+ years of experience in a closing role (esp. in Enterprise sales and if you have worked with CAC … or Accenture in the past) Multi-tasker who can adapt to changing situations Willingness to speak at events/conferences Preference for candidates with experience at our current stage and beyond (over 10,000 customers, $50-200M ARR range, high growth, lots of change and building internal infrastructure More ❯

a Product Support Engineer, you will be responsible for resolving technical issues, assisting customers in maximizing their use of IriusRisk, and ensuring high-quality customer experiences. You will engage with customers through cases, live chats, and remote sessions, ensuring they always get the most out of our product and … feel valued every step of the way. Duties & Responsibilities Customer Enablement: Ensure customers derive maximum value from IriusRisk. Customer Advocacy: Demonstrate commitment to solving technical issues while handling high-pressure situations with empathy. Case Management: Diagnose and resolve customer cases in a timely manner while ensuring SLAs … teams to track progress. Close inactive tickets following reasonable follow-up efforts. Engagement: Provide support via cases, live chats, and remote sessions to resolve customer issues effectively. Relationship Building: Strengthen customer relationships by delivering excellent service. Collaboration: Work with Engineering and Customer Success to provide timely solutions More ❯

London, England Algolia is a fast-growing company that helps users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands of customers in more than 100 countries. Today, Algolia powers 1.5 Trillion searches a year - that … seamlessly integrate their data into Algolia. These products encompass a wide range of data integration and entry points, including: Data Transformation services (internal and customer-facing) Shopify, Commercetools, and BigCommerce integrations Connectors Platform (supports common data sources like JSON, BigQuery, and MySQL, etc) Join our team and play a … plan, build teams, and manage execution to deliver on commitments reliably You might be a fit if you: Have 3+ years of engineering management experience and 5+ years of engineering experience Are comfortable with our tech stack. Go/GCP based backend, React frontend Experienced with data heavy More ❯

London, England Algolia is a fast-growing company that helps users deliver an intuitive search-as-you-type experience on their websites and mobile apps. We provide a search API used by thousands of customers in more than 100 countries. Today, Algolia powers 1.5 Trillion searches a year - that … seamlessly integrate their data into Algolia. These products encompass a wide range of data integration and entry points, including: Data Transformation services (internal and customer-facing) Shopify, Commercetools, and BigCommerce integrations Connectors Platform (supports common data sources like JSON, BigQuery, and MySQL, etc) Join our team and play a … plan, build teams, and manage execution to deliver on commitments reliably You might be a fit if you: Have 3+ years of engineering management experience and 5+ years of engineering experience Are comfortable with our tech stack. Go/GCP based backend, React frontend Experienced with data heavy More ❯

Market Intelligence - Stay ahead of industry trends and competitive landscape to position XYB's solutions effectively. Cross-Functional Leadership - Collaborate with Product, Marketing, and Customer Success teams to align strategies and ensure a seamless customer experience. Pipeline Management - Maintain accurate forecasting and activity tracking in CRM to ensure … visibility and predictability of revenue. What We're Looking For: 5+ years of successful enterprise sales experience, preferably in fintech, banking technology, or SaaS environments. Proven track record of exceeding quota and closing deals with financial institutions. Exceptional presentation, communication, and negotiation skills with the ability to articulate complex … technical concepts to diverse audiences. Strong understanding of banking operations, financial services, and regulatory landscape. Experience navigating lengthy, multi-stakeholder decision processes typical in enterprise financial organizations. Data-driven approach to sales strategy with meticulous attention to detail. Self-motivated with the ability to thrive in a fast-paced More ❯

future of travel by partnering with 200+ airline, hospitality, cruise, passenger rail, and financial services companies to create new, meaningful revenue streams through incredible customer experiences. Rooted in our core values of being ambitious, innovative, and collaborative, we are driven to continuously raise the bar, exceed expectations, and bring … to 3 years of proven success in a solutions engineering role, especially in high-growth environments within categories like e-commerce, travel, and customer loyalty. Ideally the candidate will have experience working in the travel industry and will have worked directly with airlines, cruise, or rail. Strong entrepreneurial … attitude to help innovate and execute product initiatives which in turn will create amazing traveler experiences across the Customer journey. Able to work with limited supervision and be accountable for actions and decisions and show proven ability to influence cross-functional teams without formal authority. Ability to communicate (both More ❯

secure the world with our products. We are looking for resourceful and gritty individuals to collaborate as one team while ensuring a world-class customer experience. We are cyber-obsessed about addressing the world's most challenging security problems. Innovation starts here, everyone's ideas are valued, visionaries welcomed … to leverage follow-on business from one delivery mission to another. Attendance to major Project Milestones and Executive Reviews. What You Bring to Forescout: Experience within the region selling enterprise software solutions experience to C level executives. The candidate must have a history of repeated success at every … Excellent presentation skills are a must. Proven ability to work effectively with and across all levels of business contacts within large and complex organizations. Experience negotiator working with our customers and partners to complete terms, conditions, considerations, and pricing. Team player that collaborates within an internal set of multi More ❯

an Account Executive experienced with AWS Migration to drive Automat-it business growth in the Spanish territory of Migration accounts while assuring a great customer experience. You'll be responsible for the sales process, from prospecting to closing a deal. Work location - hybrid from Madrid Responsibilities Prospect on whitespace … promote and educate prospective clients on the benefits of Automat-it Work collaboratively with Marketing, Operations, Delivery, and Solutions Architects Requirements 4+ years of experience in direct IT sales and business development from a complex cloud or software solutions Experience in leading and closing AWS MAP deals Proven … successful track record of meeting and exceeding sales quotas In-depth experience with selling AWS services Network and relationships with Spanish-based digital native/ISV/startup companies Demonstrated ability to engage and influence C-level executives Excellent written and verbal communication skills in both English and Spanish More ❯

teams do great things here at Starling, to continue changing banking for good. We're looking for passionate and driven engineers to join our Customer Identity & Fincrime team. This is a fantastic opportunity to learn from experienced engineers, contribute to critical projects, and develop your skills in a rapidly … evolving FinTech environment. You'll gain hands-on experience with Java, AWS, Postgres and other parts of our tech stack and have the chance to make a real impact on our security and customer experience. We're committed to your growth and will provide mentorship and support to … help you reach your full potential. The main part of our Tech Stack is listed below; we don't ask that you have experience in all of this, but if you do, that's great! Java, which makes up the majority of our backend codebase AWS & GCP - we're More ❯

the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part … job This position is needed to help us inspire and equip a global network of millions of developers who will build the future of customer engagement. The Developer Evangelist will define developer relations in the EMEA region, while sustaining a relationship that fuels every developer's journey to know … creativity through code. Responsibilities In this role, you'll: Help us inspire and equip developers to build with Twilio products, ensuring an exceptional developer experience with Twilio. Be an active and authentic participant in the developer community wherever they gather online and offline. For many of those developers, you More ❯

impact. We're seeking an Account Manager to drive Automat-it business growth in the Iberia territory of greenfield accounts while assuring a great customer experience. You'll be responsible for the sales process, from prospecting to closing a deal. Work location - hybrid from Madrid Responsibilities Develop and execute … of Automat-it Work collaboratively with Marketing, Operations, Delivery, and Solutions Architects Commitment to regular business travel locally and abroad Requirements 4+ years of experience in direct IT sales and business development from a complex cloud or software solutions Experience selling IT professional services (consulting/managed/… Ability to articulate the value proposition of professional services to technical and business stakeholders Proven successful track record of meeting and exceeding sales quotas Experience with selling AWS-based solutions Network and relationships with Iberia-based digital native/ISV/startup companies Demonstrated ability to engage and influence More ❯

daily and growing rapidly. As we scale our team, Circadia is looking for energetic, personable, and solutions-oriented individuals driven by creating the ultimate customer experience. Prior experience in healthcare is a big plus, but not required. Our mission is to enhance patient outcomes and improve healthcare processes More ❯

in bespoke software solutions. They pursue to create an innovative, high-quality web application that transforms the way that their clients track and promote customer experience. As they expand, they are looking for a talented and hands-on Head of Engineering to lead with creativity, passion and tried experience. … creative ideas will shape the future of our product, and you will work closely with internal and external teams to deliver features that drive customer success. Key Responsibilities : Grow, lead and manage the engineering team, fostering a collaborative and innovative environment. Oversee the development of a bespoke software product … that projects are delivered on time and within scope. Work closely with the leadership team to align engineering efforts with business objectives. Requirements : Proven experience in full-stack development with hands-on expertise in React , JavaScript , Node.js , AWS , and Ruby on Rails . Strong background in a digital agency More ❯

innovative products. Your expertise in troubleshooting and resolving technical issues before they are escalated to the senior team. You will be invaluable in maintaining customer satisfaction and loyalty. You will work closely with cross-functional teams, including product development and sales, to provide insights and feedback that drive product … excellent problem-solving and communication skills. Your ability to break down complex technical concepts into user-friendly language will be crucial in providing effective customer support. Familiarity with a wide range of software and hardware systems is essential, as you will be working with diverse products and platforms. In … a proactive and collaborative team player. Our client values individuals who can think critically, take initiative, and contribute ideas to improve processes and enhance customer experiences. Your enthusiasm for technology and passion for helping others will be key to your success in this role. If you are ready to More ❯

of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We're not about selling products - we want to solve problems … be the FinCrime lead in a cross-functional team that builds and iterates controls to maximise financial crime prevention while delivering best in class customer experience. This is an Individual Contributor (IC) role, meaning you won't have any people management responsibilities (at least for now), instead you'll … specific products and features You have worked with mature Fincrime systems to effectively manage risks across different products in different locations You've got experience working closely with product managers, engineers, data scientists and identifying operational requirements You have experience of leading a wide range of Fincrime professionals More ❯

About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - continues to grow and evolve as a world-class e … be the business owner, with responsibility for signing the right mix of vendors, adding unique local selection, driving margin improvements and delivering top notch customer experience. He/she must be an effective leader and communicator working with our most important partners and vendors, as well as with internal … Eligibility Criteria Business, buying, or finance background Excellent written and verbal communication skills Proven negotiation skills, influencing abilities Strong numerical and analytical aptitude Proven experience leading cross-functional projects Ability to think and react in a high-energy, fast-paced environment Good organizational skills including prioritizing, scheduling, time management More ❯